Sales Executive

Role Summary

A Sales Executive at Cell Point India Ltd is responsible for driving in-store sales of mobile phones, accessories, and consumer mobile products, offering excellent customer service, achieving sales targets, and maintaining positive customer relationships.

Retail Sales

• Greet customers, understand their needs, and present suitable products (smartphones, accessories, etc.).
• Explain product features, technical details, pricing, and promotions in a clear and persuasive way.
• Promote offers and upsell additional accessories or services where appropriate.

Targets & Performance

• Meet or exceed daily, weekly, and monthly sales targets set by the store or management.
• Contribute to overall store performance and revenue growth.

Customer Service & After-Sales

• Provide excellent customer service throughout the buying process.
• Handle customer queries, concerns, and after-sales support professionally.

Store & Inventory Tasks

• Assist in stock management, display setup, and ensuring products are well presented on the sales floor.
• Help track inventory levels and inform management when stock needs replenishment.

Transactions & Record Keeping

• Process sales transactions, issue bills, and handle payments accurately.
• Maintain sales records and contribute feedback on customer trends and preferences.

Required Qualifications

• Minimum 10th pass (higher secondary or equivalent preferred, depending on store requirements).
• Previous retail or sales experience is a plus (often 0–1 year preferred).

Skills & Attributes

• Strong communication and interpersonal skills (ability to interact confidently with customers).
• Customer-focused mindset and ability to manage service issues courteously.
• Goal-oriented with a drive to meet targets.
• Basic knowledge of mobile technology and accessories is helpful.

Work Environment

• Typically in-store retail setting with a day shift schedule.
• Often includes weekend or peak hours during new product launches and promotions.

Compensation

• Fixed salary (varies by location and experience). Typical examples range around ₹12,000–₹15,000/month with commission in some listings.
• Benefits like Provident Fund and health insurance may be offered depending on store policies.