Customer Service Executive

• Outbound calls
• To explain our products and services to customers
• Resolving queries and issues related to the universities and courses.

Required Candidate Profile:

• Proficient in both verbal and written communication skills.
• Capable of efficiently managing multiple critical tasks.
• Strong communication abilities, with prior experience in customer care within any service-oriented industry, are advantageous.
• Possesses good computer literacy.
• Proficiency in English, Hindi, and Telugu, along with a drive for professional advancement, is essential.
• Ability to handle customer inquiries, provide product explanations, and offer relevant information.
• Mandatory follow-up with leads through phone calls, emails, and WhatsApp messages.