Telecaller

Telecaller – Job Roles & Responsibilities

🎯 Core Responsibilities

Call prospective students/parents from provided data.

Explain course details (IIT-JEE / NEET / Foundation programs).

Generate walk-ins and admission appointments.

Follow up regularly with interested leads.

Maintain proper call records in CRM / Excel.

Achieve daily, weekly & monthly conversion targets.

Handle basic queries about fees, batches, timings.

Coordinate with academic & counseling team.

🌟 Desired Skills

🗣 Communication Skills

Fluent in Telugu (must), basic English & Hindi (added advantage).

Clear voice and confident speaking tone.

Ability to convince without sounding aggressive.

🧠 Smart Working Ability

Good listening skills.

Quick understanding of parent/student concerns.

Objection handling skills.

Basic computer knowledge.

🎯 Performance-Oriented Traits

Target-driven mindset.

Follow-up discipline.

Positive attitude.

Patience & persistence.

Team player mentality.

💼 Professional Qualities

Time management.

Data confidentiality awareness.

Basic sales understanding.

Neat and professional behavior.

🔥 Ideal Candidate Profile

Experienced in education counseling / telecalling preferred.

Freshers with strong communication skills can apply.

Energetic, ambitious & incentive-focused individuals.