Telecalling Executive

📌 Telecaller Executive

(Admissions / Lead Conversion – IIT-JEE & NEET Coaching)

🎯 Desired Skills

1️⃣ Communication Skills

Fluent in Telugu & English (Hindi added advantage)

Clear voice and confident tone

Ability to explain programs in simple language

Good listening skills

2️⃣ Persuasion & Convincing Ability

Strong follow-up skills

Ability to handle objections from parents

Emotional connect with parents and students

Closing skills for appointment fixing

3️⃣ Sales & Target Orientation

Comfortable working on daily / weekly targets

Result-oriented mindset

Ability to convert cold leads into hot admissions

4️⃣ Technical Skills

Basic computer knowledge (Excel, CRM tools)

WhatsApp follow-ups & email communication

Data entry accuracy

5️⃣ Personality Traits

Positive attitude

Patience and politeness

Energetic and self-motivated

Team player

📋 Key Responsibilities

📞 1. Calling & Lead Management

Call fresh admission enquiry leads

Explain IIT-JEE & NEET programs clearly

Fix counselling appointments

Maintain call records

📊 2. Follow-Up & Conversion

Regular follow-up with interested parents

Send brochures & details via WhatsApp

Convert enquiries into campus visits

🏫 3. Admission Support

Coordinate with counselling team

Assist parents during admission process

Collect required documents information

📈 4. Reporting

Daily call report submission

Lead status update

Conversion tracking

💰 Performance Expectations

Daily call target

Appointment booking target

Admission conversion ratio