Shift Incharge

Operational Management

Supervise daily warehouse activities (receiving, put-away, picking, packing, dispatch).

Allocate tasks to warehouse associates.

Ensure shift targets (volume, accuracy, turnaround time) are met.

Monitor workflow and resolve operational bottlenecks.

Team Supervision

Lead and motivate warehouse staff.

Conduct shift briefings and communicate daily goals.

Monitor attendance and manage manpower planning.

Train new employees on SOPs and safety practices.

Handle basic conflict resolution within the team.

Quality Control

Ensure error-free picking and packing.

Monitor damages and returns.

Maintain cleanliness and organization (5S practices).