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College Square

Job Title: Customer Care Executive
Location: Kolkata
Department: Customer Service / Operations
Employment Type: Full-time
Job Summary: We are looking for a dedicated and customer-focused Customer Care Executive to handle inbound and outbound customer interactions. The ideal candidate will be responsible for addressing customer queries, resolving issues, providing accurate information, and ensuring a high level of customer satisfaction.
Key Responsibilities:
Handle customer calls, emails, and chat support professionally and efficiently.
Resolve customer complaints and issues within agreed timelines.
Maintain accurate records of customer interactions and transactions.
Provide product/service information to customers and assist them in making decisions.
Escalate unresolved queries to the concerned department and follow up until closure.
Ensure customer satisfaction by providing prompt, courteous, and effective service.
Meet performance targets such as call handling, quality scores, and customer satisfaction metrics.
Adhere to company policies, procedures, and compliance requirements.

Requirements & Qualifications:
Minimum qualification: Graduate / Higher Secondary (12th Pass) with experience.
0–9 years of experience in a customer support / BPO role (Freshers with good communication skills are welcome).
Excellent verbal and written communication skills in English, Hindi, and regional languages (as applicable).
Good listening, problem-solving, and interpersonal skills.
Ability to work under pressure and in rotational shifts.
Basic computer knowledge (MS Office, email, CRM tools).

Key Skills:
Customer-centric approach
Active listening and empathy
Conflict resolution and patience
Multitasking and time management
Team collaboration

Benefits:
Competitive salary and performance-based incentives
Opportunity for growth and career development
Training and skill development programs
Employee engagement activities

Interested Candidates can call Anwesha @ 8777483016


Niftel Communications Private Limited

Customer Care Executive

Job Summary:

The Debt Recovery Officer is responsible for contacting individuals or businesses with overdue accounts and ensuring the recovery of outstanding debts in a timely, professional, and ethical manner. The role requires excellent communication, negotiation, and problem-solving skills, along with a firm understanding of credit control and legal debt recovery procedures.

Key Responsibilities:
Contact debtors via phone, email, or letters to recover outstanding debts.
Negotiate payment plans and settlement agreements within company guidelines.
Maintain accurate records of debtor communications and payments.
Monitor payment schedules and follow up on broken arrangements.
Liaise with legal departments or external debt collection agencies where necessary.
Investigate and resolve queries related to disputed accounts.
Ensure compliance with data protection, financial regulations, and company policies.
Prepare reports on debt recovery progress and outstanding accounts.
Recommend accounts for legal action or write-off when appropriate.
Maintain confidentiality and handle sensitive financial information with discretion.


Requirements:
Proven experience in debt collection, credit control, or a related financial role.
Strong negotiation and interpersonal skills.
Good understanding of debt recovery laws and procedures.
Proficient in MS Office and debt recovery or CRM software.
High attention to detail and excellent organizational skills.
Ability to handle difficult conversations and remain calm under pressure.




Hytone Merchants Private Limited

Collection Executive / Officer

Location: Kolkata (on-site)
Job Type: Full Time (Permanent)
About Us: 
WebArt Technology Pvt. Ltd. is a web designing and digital marketing solution provider established in 2016. Our team of professionals offers services such as Website Development, Mobile Application Development, Digital Marketing, and Content Writing, tailored to meet the needs of businesses across various industries. We prioritize client satisfaction and deliver projects with the use of cutting-edge technologies to achieve desired results.
Job Overview: 
We are looking for an International Telesales Executive to join our team and collaborate closely with clients to develop tailored web solutions. The ideal candidate will have a strong understanding of web technologies, digital marketing, user experience (UX), and SEO. As a Web Consultant, you will provide expert advice on website development, optimization, and digital strategy, ensuring that clients’ web presences align with their business objectives.
Job Responsibilities: 
Service Promotion: Promote and market the company’s offerings to international clients.
Client Consultation: Collaborate with clients to understand their website goals, target audience, and competitive landscape.
Custom Marketing Plans: Create and implement personalized web marketing strategies to help clients achieve their business objectives.
Recommendations: Advise on website design, content creation, social media strategies, and SEO techniques.
Client Relationship Management: Build and maintain relationships with both existing and potential clients, addressing their inquiries and resolving any concerns.
Industry Knowledge: Stay updated on the latest trends and technologies in the industry to offer clients the most effective and relevant solutions.
B2B Website Process: Work on business-to-business website development and marketing processes.
Outbound Process: Engage in outbound marketing efforts to attract and convert leads.
Work Schedule: Monday to Friday (Weekends: Saturday & Sunday off)
Compensation: ₹12,000 - ₹15,000 per month, plus performance-based incentives

Qualifications & Skills:
·        Educational Requirements: Minimum of a higher secondary education (12th grade).
·        Communication: Strong proficiency in English (both spoken and written).
·        Teamwork: Ability to work collaboratively with team members.
·        Negotiation & Persuasion: Strong negotiation and convincing skills.
·        Experience: Freshers are welcome, but prior experience in web-related processes is preferred.


Webart Technology Private Limited

International Voice Process Agent

𝐉𝐨𝐛 𝐃𝐞𝐬𝐜𝐫𝐢𝐩𝐭𝐢𝐨𝐧:

𝗞𝗲𝘆 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀:
Conduct in-depth keyword research to identify high-value search terms.
Develop and write high-quality, SEO-optimized content for various platforms, including websites, blogs, and social media.
Collaborate with the marketing team to align content strategies with business goals.
Monitor and analyze content performance using tools like Google Analytics and adjust strategies as needed.
Stay updated with the latest SEO trends and algorithm changes to ensure content remains effective.

𝗤𝘂𝗮𝗹𝗶𝗳𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀:
Bachelor's degree in Marketing, Communications, English, or a related field.
2+ years of experience in SEO content writing or a similar role.
Proficiency in SEO tools such as Ahrefs, SEMrush, or Moz.
Excellent writing, editing, and proofreading skills.
Strong understanding of content management systems


Diginamic IT Services

SEO Content Writer

We are hiring TeleSales Executive, providing salary of 15,000 in-hand with incentives
Location: Sector V, Stesalit Tower

Conduct outbound calls for B2B Website and Digital Marketing sales.
 Build and maintain strong client relationships through effective communication.
 Analyze client requirements and propose tailored solutions.
 Persuade clients to invest in company projects.
Maintain up-to-date service knowledge and provide accurate information.


EHT Webaid

Telesales Executive

About Pacific Engineers:
Pacific Engineers is a leading civil engineering company committed to delivering excellence in every project. We value professionalism, teamwork and innovation. Join us to be part of a growing and dynamic team.

Job Description:
We are looking for a smart, well-presented and professional Front Desk Receptionist to be the first point of contact for our company. The ideal candidate should have excellent communication skills and a pleasant personality, ensuring that all visitors and clients receive a warm and professional welcome.

Key Responsibilities:
•	Greet and welcome visitors, clients and vendors.
•	Answer, screen and forward incoming phone calls.
•	Maintain reception area cleanliness and ensure it is presentable at all times.
•	Handle incoming and outgoing mail, couriers and deliveries.
•	Maintain visitor and attendance logs.
•	Assist in scheduling meetings and appointments.
•	Provide administrative support to the HR or Admin department as needed.
•	Coordinate with different departments for office operations and communication.

Required Skills & Qualifications:
•	Minimum Qualification: Graduate (any discipline).
•	Experience: 0–2 years (freshers with good communication skills can also apply).
•	Proficiency in MS Office (Word, Excel).
•	Excellent communication and interpersonal skills.
•	Fluency in Bengali, Hindi and English preferred.
•	Well-groomed, polite and professional behavior.

Salary: ₹10,000 – ₹15,000 per month (depending on experience)

Why Join Pacific Engineers:
•	Friendly and professional work environment.
•	Growth and learning opportunities.
•	Exposure to a reputed and growing organization.


M/S Pacific Engineers

Front Desk Receptionist


 
***Sales process but not a hardcore sales : Upselling***
 
Good communication skill required in English & Hindi / Bengali.
Minimum Qualification Required 10+2 or above.
Required Versant Test minimum passing score 4.
CTC – 15000/- Per month - Take home would be 12000/-
Shift – 9 hours (8 hours net login 1-hour break), working LOB 8AM to 8PM 
Weekly Offs – One Per Week rotational 
Interview Process – 2 rounds of personal interview (HR & Operation) Followed by Versant & Typing Assessment.


 Interested candidates can reach out to the below mentioned POC :
 HR Sujan : 9038477914
 


Teleperformance

Banking Customer Care Executive

We are looking for a detail-oriented and organized Telecalling Executive is responsible for initiating outbound calls or handling inbound queries to promote products or services, provide customer support, or collect feedback.

Key Responsibilities:
Explain products or services and generate interest.
Follow up with potential leads through phone or email.
Handle customer queries and provide accurate information.
Achieve daily/weekly/monthly call and conversion targets.
Strong communication skills in [Hindi/Bengali].
Basic computer knowledge (MS Office, etc.).
Ability to work independently and in a team.
Target-driven, self-motivated, and persuasive.
Excellent interpersonal and negotiation skills.


Benefits:
Fixed salary + Attractive incentives
On-the-job training
Career growth opportunities
Friendly work environment


HR Department
8697848168


Al Hiraa Manpower Consultant Private Limited

Telecalling Executive

We are hiring for leading Ecom.It,s a very good opportunity.


Quess Corp Limited

Picker / Packer

Job Title: Customer Care Executive
Location: Kolkata
Department: Customer Service / Operations
Employment Type: Full-time
Job Summary: We are looking for a dedicated and customer-focused Customer Care Executive to handle inbound and outbound customer interactions. The ideal candidate will be responsible for addressing customer queries, resolving issues, providing accurate information, and ensuring a high level of customer satisfaction.
Key Responsibilities:
Handle customer calls, emails, and chat support professionally and efficiently.
Resolve customer complaints and issues within agreed timelines.
Maintain accurate records of customer interactions and transactions.
Provide product/service information to customers and assist them in making decisions.
Escalate unresolved queries to the concerned department and follow up until closure.
Ensure customer satisfaction by providing prompt, courteous, and effective service.
Meet performance targets such as call handling, quality scores, and customer satisfaction metrics.
Adhere to company policies, procedures, and compliance requirements.

Requirements & Qualifications:
Minimum qualification: Graduate / Higher Secondary (12th Pass) with experience.
0–9 years of experience in a customer support / BPO role (Freshers with good communication skills are welcome).
Excellent verbal and written communication skills in English, Hindi, and regional languages (as applicable).
Good listening, problem-solving, and interpersonal skills.
Ability to work under pressure and in rotational shifts.
Basic computer knowledge (MS Office, email, CRM tools).

Key Skills:
Customer-centric approach
Active listening and empathy
Conflict resolution and patience
Multitasking and time management
Team collaboration

Benefits:
Competitive salary and performance-based incentives
Opportunity for growth and career development
Training and skill development programs
Employee engagement activities

Interested Candidates can call Ivy @ 7980267053


Job Role and Responsibilities: -
1) Explain Menu to customers and take orders

2) Handling Coffee, Beverage and live counter. Experience in Semiautomatic Espresso machine

2) Stock Management.
3) Customer service and grievance handling.

Eligibility criteria: -1) Fluency in Bengali, Hindi and English.
2) Minimum 1 years experience in Hotel/Cafe/Restuarant.
3) Good knowledge of barista coffee machine and beverages.
4) Ability to boost sale and build customer relationship


25 Main Street Cafe

Waiter / Steward

 We’re Hiring – Voice & Chat Support (Hindi Process)
 Location: Work from Office (Kolkata)
 Shift Options: Day / Evening / Night

 Job Role: Voice & Chat Support
 Qualification: Minimum 12th Pass
 Language Required: Good Hindi Communication
 Salary: ₹10,000 – ₹15,000 (Depends on Interview)

We need immediate joiner 
Interested candidates please share send me your Cv 

Contact - HR Rakesh


Mervice Infotech Private Limited

Chat Support Executive

we are hiring Bengali Tele caller ,No sales no Target , Easy Process , basic computer skill required ,Fresher are most welcome


Northern IT Services

Telecaller

Outbound Surveying people with set of predefined questions. The job requires you to engage and ensure people to whom the call goes to speak to you so that you can complete the survey. Shift will be from 9.30 to 6.30. Week offs are rotational. Interviews are from 10.30 am


Greenstar Forever Party Sales

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12th Pass Jobs in Kolkata - 75 Verified Vacancies

Customer Care Executive

Collection Executive / Officer

International Voice Process Agent

SEO Content Writer

Telesales Executive

Front Desk Receptionist

Banking Customer Care Executive

Telecalling Executive

Picker / Packer

Customer Care Executive

Waiter / Steward

Chat Support Executive

Telecaller

Customer Care Executive

Know more about 12th Pass Jobs In Salt Lake City Sector 5 Kolkata