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Cogent E Services Pvt Ltd

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Subramanya Nagar

Bengaluru

Koramangala

Make outbound calls to potential customers to promote products or services.
Generate leads and convert them into sales through effective communication.
Explain product features, benefits, and pricing clearly to customers.
Handle customer queries and provide accurate information.
Maintain a database of customer interactions and follow-ups.
Achieve daily, weekly, and monthly sales targets.
Build and maintain strong customer relationships.
Coordinate with the sales and marketing team for campaign updates.
Handle objections and negotiate to close sales successfully.
Ensure customer satisfaction and collect feedback for improvement.


Customer Care Executive

Strong Communication Skills – Able to clearly and patiently communicate with customers via phone, email, or chat, ensuring their issues are understood and addressed effectively.
Problem-Solving Abilities – Skilled in quickly identifying issues, troubleshooting problems, and finding appropriate solutions to ensure customer satisfaction.
Empathy and Patience – Demonstrates understanding and care when dealing with frustrated or confused customers, creating a positive support experience.
Product Knowledge – Maintains in-depth understanding of the company's products or services to provide accurate and helpful information to customers.
Team Collaboration and Adaptability – Works well with support team members and adapts to changing tools, processes, or customer needs in a dynamic environment.
Work type: Work from office
Fluent in English, Hindi and any south languages Kannada, Tamil, Malayalam 
Eligibility: 12th pass mandatory


Customer Support Executive

Bommanahalli

Strong Communication Skills – Able to clearly and patiently communicate with customers via phone, email, or chat, ensuring their issues are understood and addressed effectively.
Problem-Solving Abilities – Skilled in quickly identifying issues, troubleshooting problems, and finding appropriate solutions to ensure customer satisfaction.
Empathy and Patience – Demonstrates understanding and care when dealing with frustrated or confused customers, creating a positive support experience.
Product Knowledge – Maintains in-depth understanding of the company's products or services to provide accurate and helpful information to customers.
Team Collaboration and Adaptability – Works well with support team members and adapts to changing tools, processes, or customer needs in a dynamic environment.
Work type: Work from office
Fluent in English, Hindi , Kannada, Tamil, Malayalam
Eligibility: 12th pass mandatory


Call Centre BPO Executive

Whitefield

**Responsibilities:**
- Handle inbound/outbound calls professionally and provide information about products/services.
- Identify customer needs, clarify information, and close sales.
- Maintain a high level of customer satisfaction through effective problem-solving.
- Achieve sales targets and goals as set by the company.



Job Title: Sales Executive (Electric Vehicles)
Job Overview:
We are seeking a dynamic and target-driven Sales Executive with a minimum of 6 months of experience in product sales. The ideal candidate should have prior experience in selling financial products such as Credit Cards, Home Loans, or Insurance, and a keen interest in Electric Vehicles (EVs).
Key Responsibilities:
Promote and sell Electric Vehicles (EVs) to prospective customers.
Clearly explain EV features, battery technology, charging infrastructure, and overall benefits.
Conduct test drives and demonstrate vehicle performance and advanced technology.
Educate customers on cost savings, available government subsidies, and environmental advantages of EVs.
Generate and manage leads through calls, walk-ins, and referrals.
Assist customers with documentation, financing options, and the vehicle booking process.
Provide post-sales support and maintain regular follow-ups to ensure customer satisfaction.
Stay updated on new EV models, market trends, and charging infrastructure developments.

Requirements:
Minimum 6 months of experience in sales (preferably in Credit Cards, Home Loans, or Insurance).
Strong communication and interpersonal skills.
Basic understanding of financial products and sales processes.
Self-motivated, target-oriented mindset.

Working Details:
Shift: Rotational
Week Off: Rotational
Employment Type: Full-time (Work from Office)

Preferred Skills:
Excellent negotiation skills
Strong customer handling ability
Proven sales closing capability
Basic computer proficiency




Sales Executive

Madiwala

Job Title: Sales Executive (Electric Vehicles)
Job Overview:
We are seeking a dynamic and target-driven Sales Executive with a minimum of 6 months of experience in product sales. The ideal candidate should have prior experience in selling financial products such as Credit Cards, Home Loans, or Insurance, and a keen interest in Electric Vehicles (EVs).
Key Responsibilities:
Promote and sell Electric Vehicles (EVs) to prospective customers.
Clearly explain EV features, battery technology, charging infrastructure, and overall benefits.
Conduct test drives and demonstrate vehicle performance and advanced technology.
Educate customers on cost savings, available government subsidies, and environmental advantages of EVs.
Generate and manage leads through calls, walk-ins, and referrals.
Assist customers with documentation, financing options, and the vehicle booking process.
Provide post-sales support and maintain regular follow-ups to ensure customer satisfaction.
Stay updated on new EV models, market trends, and charging infrastructure developments.

Requirements:
Minimum 6 months of experience in sales (preferably in Credit Cards, Home Loans, or Insurance).
Strong communication and interpersonal skills.
Basic understanding of financial products and sales processes.
Self-motivated, target-oriented mindset.

Working Details:
Shift: Rotational
Week Off: Rotational
Employment Type: Full-time (Work from Office)

Preferred Skills:
Excellent negotiation skills
Strong customer handling ability
Proven sales closing capability
Basic computer proficiency



Inside Sales Executive

Handle inbound and outbound customer calls, emails, or chats professionally.
Resolve customer queries, complaints, and service requests efficiently.
Maintain accurate customer records and update systems regularly.
Provide information about products, services, and company policies.
Ensure high customer satisfaction by delivering timely and quality support.


Kr Puram

Handle inbound and outbound customer calls, emails, or chats professionally.
Resolve customer queries, complaints, and service requests efficiently.
Maintain accurate customer records and update systems regularly.
Provide information about products, services, and company policies.
Ensure high customer satisfaction by delivering timely and quality support.
Work type: Work from office
Fluent in English, Hindi and any south languages Kannada, Tamil, Malayalam 
Eligibility: 12th pass mandatory


Customer Success Executive

 Handle inbound/outbound calls professionally and provide information about products/services.
- Identify customer needs, clarify information, and close sales.
- Maintain a high level of customer satisfaction through effective problem-solving.
- Achieve sales targets and goals as set by the company.



Customer Service Representative

Btm Layout South

Strong Communication Skills – Able to clearly and patiently communicate with customers via phone, email, or chat, ensuring their issues are understood and addressed effectively.
Problem-Solving Abilities – Skilled in quickly identifying issues, troubleshooting problems, and finding appropriate solutions to ensure customer satisfaction.
Empathy and Patience – Demonstrates understanding and care when dealing with frustrated or confused customers, creating a positive support experience.
Product Knowledge – Maintains in-depth understanding of the company's products or services to provide accurate and helpful information to customers.
Team Collaboration and Adaptability – Works well with support team members and adapts to changing tools, processes, or customer needs in a dynamic environment.
Work type: Work from office
Fluent in English, Hindi and any south languages Kannada, Tamil, Malayalam 
Eligibility: 12th pass mandatory



Sitha Rama Palya

We are seeking enthusiastic individuals to join our team as Customer Care Executives for both Voice and non Voice processes. As a Customer Care Executive, you will be responsible for addressing customer inquiries, resolving issues, and promoting our products/services to potential customers.

Qualifications:
- Minimum educational qualification: 12th pass.
- Age between 18 to 30 years.
- Excellent communication skills in English, Hindi & Malayalam.
- Ability to handle customer queries and provide appropriate solutions.
-Experience: Experienced - Min 6 Months in Sales ( Credit card/personal loan, Insurance background)
-Shift window -24/7 (Rotational Based on business requirements)
-Week off – Rotational

Responsibilities:
- Handle outbound calls professionally and provide information about products/services.
- Identify customer needs, clarify information, and close sales.
- Maintain a high level of customer satisfaction through effective problem-solving.
- Achieve sales targets and goals as set by the company.

Salary and Benefits:
- Salary of ₹25,000 per month.
- Performance-based incentives and bonuses.
- Comprehensive training and career development opportunities.

Join us and embark on a rewarding career in customer care and sales. Apply now to be part of our dynamic team!


Marathahalli

We are seeking enthusiastic individuals to join our team as Customer Care Executives for both Voice . As a Customer Care Executive, you will be responsible for addressing customer inquiries, resolving issues, and promoting our products/services to potential customers.

**Qualifications:**
- Minimum educational qualification: 12th pass.
- Age between 18 to 30 years.
- Excellent communication skills in English and Hindi
- Ability to handle customer queries and provide appropriate solutions.
- Prior experience in customer service 

**Responsibilities:**
- Handle inbound/outbound calls professionally and provide information about products/services.
- Identify customer needs, clarify information, and close sales.
- Maintain a high level of customer satisfaction through effective problem-solving.
-

**Salary and Benefits:**
- Starting salary of INR 20,000 per month.
- Performance-based incentives and bonuses.
- Comprehensive training and career development opportunities.

Join us and embark on a rewarding career in customer care and sales. Apply now to be part of our dynamic team!


We are seeking enthusiastic individuals to join our team as Customer Care Executives As a Customer Care Executive, you will be responsible for addressing customer inquiries, resolving issues, and promoting our products/services to potential customers.

.
- Age between 18 to 30 years.
- Excellent communication skills in English and Hindi
- Ability to handle customer queries and provide appropriate solutions.
- Prior experience in customer service

**Responsibilities:**
- Handle inbound/outbound calls professionally and provide information about products/services.
-
- Maintain a high level of customer satisfaction through effec

**Salary and Benefits:**
- Starting salary of INR 20,000 per month.
- Performance-based incentives and bonuses.
- Comprehensive training and career development opportunities.

Join us and embark on a rewarding career in customer care and sales. Apply now to be part of our dynamic team!


Agrahara Gate

Handle inbound and outbound customer calls, emails, and chats professionally.
Resolve customer queries, complaints, and issues in a timely manner.
Provide accurate information about products, services, and company policies.
Maintain a positive, empathetic, and professional attitude toward customers.
Record and update customer interactions in the system.
Follow up with customers to ensure resolution and satisfaction.
Meet performance targets such as response time, resolution rate, and customer satisfaction.
Collaborate with internal teams to escalate and resolve complex issues.
Stay updated with product knowledge and company processes.
Ensure compliance with company guidelines and maintain data confidentiality.


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Blog

Cogent E Services Pvt Ltd Jobs - 35 Verified Vacancies

Customer Care Executive

Customer Support Executive

Call Centre BPO Executive

Customer Care Executive

Sales Executive

Inside Sales Executive

Customer Care Executive

Customer Success Executive

Customer Service Representative

Customer Care Executive

Customer Care Executive

Customer Care Executive

Customer Care Executive

Customer Care Executive