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#ACN GN - SONG - Service - Nice CX One - Consultant<div>Job Title - GN - SONG - Service - Nice CXone- Consultant </div><div>Management Level: 09/ Consultant </div><div>Location: Gurugram, Mumbai, Pune, Bengaluru, Hyderabad, Chennai </div><div>Must have skills: Customer Experience Management </div><div>Good to have skills: CCaaS, Nice CXone </div><div>Experience: Minimum 6+ years of experience is required </div><div>Educational Qualification: B-Tech/BE/MCA/MBA/PGDM from a tier 1 or 2 is preferred </div><div>Job Summary:    </div><div>You will collaborate closely with our clients as a consulting professional, helping to design, build, and implement strategic initiatives that enhance customer service operations and elevate the overall customer experience. Leveraging industry expertise and cutting-edge technologies, you will play a key role in transforming customer engagement strategies to drive measurable improvements in both business performance and customer satisfaction. In this role, you will be responsible for leading the following key areas   </div><div><ul><li>Use cross domain functional exposure: Experience in contact center and overall customer Experience area, working in high-paced and complex projects and understanding industry specific Customer Experience processes, operations and functional needs. </li></ul></div><div><ul><li>Incorporate Generative AI to transform customer experience: Bring forward-thinking innovation by integrating Generative AI capabilities into contact center and self-service solutions. Apply GenAI to drive intelligent automation, enhance agent-assist tools, personalize customer interactions, and unlock new levels of operational agility and efficiency. </li></ul></div><div><ul><li>Deploy thorough skills to manage stakeholder expectations: Engage in resolving issues, risks for the success of the project, possess a strong and well-established record of accomplishment in designing and delivering customer interaction solutions across various interaction channels (IVR, web, email, chat, SMS, Social Media etc...) </li></ul></div><div><ul><li>Apply application design and development experience: Knowledge of implementing the orchestration platform of Contact Center Solution preferably in Fortune 500 companies with sophisticated customer interaction operations, leading Self-Service vendor organizations, or leading consulting firms.  </li></ul></div><div><ul><li>Maximize thorough understanding of Contact Center Solution Framework: Integration with internal and external components, API integrations, understanding of Java, WebServices, Containerization (Kubernetes), deep knowledge of multiple contact center and speech recognition vendor platforms including hands-on experience with products. </li></ul></div><div><ul><li>Demonstrate a strong curiosity and willingness to learn new technologies: Stay ahead of the curve by proactively exploring emerging technologies, tools, and trends in the Customer Experience management and AI landscape, with a growth mindset and a passion for innovation. </li></ul></div>

Accenture India Private Limited

Customer Care Manager

Business Transformation Assoc ManagerSkill required: NA - Business Transformation Designation: Business Transformation Assoc Manager Qualifications:Any Graduation Years of Experience:10 to 14 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable &amp; sustainable growth.
NA
In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable &amp; sustainable growth. What are we looking for? •Ability to establish strong client relationship
•Ability to handle disputes
•Ability to manage multiple stakeholders
•Ability to meet deadlines
•Ability to perform under pressure

NA Roles and Responsibilities: •In this role you are required to do analysis and solving of moderately complex problems
• Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures
• The person requires understanding of the strategic direction set by senior management as it relates to team goals
• Primary upward interaction is with direct supervisor or team leads
• Generally interacts with peers and/or management levels at a client and/or within Accenture
• The person should require minimal guidance when determining methods and procedures on new assignments
• Decisions often impact the team in which they reside and occasionally impact other teams
• Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture
• Please note that this role may require you to work in rotational shifts

Senior Business Analyst

Senior Business AnalystMain TasksThe Business Analyst is responsible for a full range of activities which ensure the operational effectiveness and excellence of the business unit. The Business Analyst will design and document workflow and make appropriate recommendations that will positively impact operational effectiveness. The Business Analyst will track and analyse business unit trends and make appropriate recommendations that will positively impact the unit. Areas of Responsibility<ul><li>Capabilities to determine a project’s requirements by extracting them from Business or industry standards as well as from current and future users through interaction and research.</li><li>Anticipating requirements – Skills to anticipate requirements that are needed in the future or that have not yet been considered for Business to prosper.</li><li>Should possess the capability to identify core business needs and not user’s personal preferences, functions related to trends or outdated processes or other nonessential modifications.</li><li>Should have the capability to organize business requirements into related categories to effectively manage and communicate them resulting in optimum use of time and budgets.</li><li>Capabilities to translate business requirements to technical requirements. Expertise in using powerful analysis and modelling tools to match strategic business objectives with practical technical solutions.</li><li>Provides Training and Operational support to business units/ functional units. Should be a subject matter expert in a chosen area/ function.</li><li>Conduct data-driven analysis based on primary and secondary market research and/or customer data.</li><li>Adjust priorities according to changes in requirements and workload.</li><li>Participate in testing to ensure processes/functionalities/ applications are delivering the benefits as promised in the business case.</li><li>Document and communicate requirements with Development team.</li><li>Coordinate operational readiness and product launch activities.</li><li>Identify data requirements to be able to conduct future analytic studies in a timely and efficient manner given the needs that have arisen from previous studies.</li><li>Drive adoption of common marketing processes and languages.</li><li>Provide training to existing staff and demos as needed.</li><li>Interface with clients and gain understanding of requirements/ processes through meetings and discussions.</li><li>Execute functional tests and evaluate results to ensure accuracy and quality of complex system changes.</li><li>Provide testing feedback to technology team and monitor adherence to functional requirements.</li><li>Provide market research and customer/market analysis.</li><li>Bring Tools and best practices followed in yours/previous organisations and provide required training on them to our staffs for the betterment of the Organisation.</li></ul> Experience<ul><li>Educational Qualification: B.E/B.Tech, MBA</li><li>Experience: 5  to 13 years</li></ul> Skill Sets required <ul><li>Communication and Interpersonal Skills. </li><li>Requirement Management &amp; Understand Business Objective. </li><li>Analytical and Critical Thinking. </li><li>Problem-solving [Solutioning]</li><li>Decision-Making Skills. </li><li>BA Tools &amp; Techniques</li><li>Documentation</li></ul>  Job Location- Chennai, Tamil Nadu, India.

Muthoot Fincorp Limited

Business Analyst

Senior Associate Director - Digital Government Advisory<h4>Description</h4>About KPMG in IndiaKPMG entities in India are professional services firm(s). These Indian member firms are affiliated with KPMG International Limited. KPMG was established in India in August 1993. Our professionals leverage the global network of firms, and are conversant with local laws, regulations, markets and competition. KPMG has offices across India in Ahmedabad, Bengaluru, Chandigarh, Chennai, Gurugram, Jaipur, Hyderabad, Jaipur, Kochi, Kolkata, Mumbai, Noida, Pune, Vadodara and Vijayawada. KPMG entities in India offer services to national and international clients in India across sectors. We strive to provide rapid, performance-based, industry-focused and technology-enabled services, which reflect a shared knowledge of global and local industries and our experience of the Indian business environment.Prorgram director technical  
 <table><tbody><tr><td>Equal employment opportunity information  KPMG India has a policy of providing equal opportunity for all applicants and employees regardless of their color, caste, religion, age, sex/gender, national origin, citizenship, sexual orientation, gender identity or expression, disability or other legally protected status. KPMG India values diversity and we request you to submit the details below to support us in our endeavor for diversity. Providing the below information is voluntary and refusal to submit such information will not be prejudicial to you. </td></tr></tbody></table><h4>Qualifications</h4>Post Graduation

Kpmg India Services Llp

Senior Advisory Consultant

Assistant Manager - Major Projects Advisory<h4>Description</h4>About KPMG in IndiaKPMG entities in India are professional services firm(s). These Indian member firms are affiliated with KPMG International Limited. KPMG was established in India in August 1993. Our professionals leverage the global network of firms, and are conversant with local laws, regulations, markets and competition. KPMG has offices across India in Ahmedabad, Bengaluru, Chandigarh, Chennai, Gurugram, Jaipur, Hyderabad, Jaipur, Kochi, Kolkata, Mumbai, Noida, Pune, Vadodara and Vijayawada. KPMG entities in India offer services to national and international clients in India across sectors. We strive to provide rapid, performance-based, industry-focused and technology-enabled services, which reflect a shared knowledge of global and local industries and our experience of the Indian business environment. TempHtmlFile
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</style><div>Job Title: Senior Consultant Function: Business Consulting Transformation -Major Projects Advisory (MPA)Base Location: Delhi / Mumbai / Hyderabad Project Location: Anywhere in India Overview KPMG in India provides a specialist Major Projects Advisory (‘MPA’) services to enable Project Owners / Promoters, Government bodies, and/or other stakeholders to deliver infrastructure and construction projects successfully. The MPA services proposition is to enable our clients to achieve leadership in project delivery and operational excellence across the asset / project lifecycle. In offering MPA services, we do not replace typical project entities such as the internal client teams, PMCs, design consultants, others, but instead align objectives, implement delivery frameworks, improve visibility and decision making, and maximize opportunities for enhancing project outcomes, while reducing project failure risk. The MPA team is currently expanding and seeks experienced industry / advisory professionals to undertake challenging assignments in a high-performance work environment. Role &amp; Responsibilities  Deliver advisory services (one or more workstreams) under team lead guidance and ensure service quality  Actively support teams on opportunities for business development  Develop and maintain knowledge repositories and share assignment specific learning across teams  Support in developing path-breaking / innovative concepts and methodologies for our infrastructure solutions / clients Enhance and sharpen advisory / consulting skills  Demonstrate innovation in work methods, client service, knowledge accumulation and dissemination The Individual  Excellent communication skills (verbal and non-verbal) Ability to work well in a team   Project Management functional knowledge and practical experiences in managing large capital projects Strong technical knowledge; can include ‘in one or more specific infrastructure sectors’, and/or ‘generalist knowledge across sectors and specific skills in particular phase(s) of the project lifecyle’ Ability to work in a high-performance and dynamic environment Strong analytical, research and advisory skills, and abilities at being a fast-learner  Client service culture and excellent relationship management skills   Experience in using Primavera or MSProject for developing baselines and enabling key project decisions Willingness to travel and extended stay at client locations  Candidates with prior consulting experience and demonstrable capability in technology, ERP, data analytics, digital tools and / or ESG are preferred </div> <table><tbody><tr><td>Equal employment opportunity information  KPMG India has a policy of providing equal opportunity for all applicants and employees regardless of their color, caste, religion, age, sex/gender, national origin, citizenship, sexual orientation, gender identity or expression, disability or other legally protected status. KPMG India values diversity and we request you to submit the details below to support us in our endeavor for diversity. Providing the below information is voluntary and refusal to submit such information will not be prejudicial to you. </td></tr></tbody></table><h4>Qualifications</h4><html xmlns="http://www.w3.org/1999/xhtml"><head><title>TempHtmlFile</title><style>span { white-space: pre-wrap; }
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</style></head><body><div>Qualification ?Engineering / Architecture / Commerce Degree and Post-Graduation in Management / CA or Equivalent?6 years of post-qualification experience in project management with industrial construction of Oil Refinery, Chemical Plants, Manufacturing Plant Projects, Infrastructure projects like Airports, Ports, Highways, Metro, Water &amp; Irrigation ?Functional experience in project controls, project planning and monitoring, budget and cost management, project reviews, PMO set-up and implementation, risk management, procurement and contract management is desired. </div></body></html>

Project Management Consultant

Associate Consultant- Digital Strategy<h4>Description</h4>About KPMG in IndiaKPMG entities in India are professional services firm(s). These Indian member firms are affiliated with KPMG International Limited. KPMG was established in India in August 1993. Our professionals leverage the global network of firms, and are conversant with local laws, regulations, markets and competition. KPMG has offices across India in Ahmedabad, Bengaluru, Chandigarh, Chennai, Gurugram, Jaipur, Hyderabad, Jaipur, Kochi, Kolkata, Mumbai, Noida, Pune, Vadodara and Vijayawada. KPMG entities in India offer services to national and international clients in India across sectors. We strive to provide rapid, performance-based, industry-focused and technology-enabled services, which reflect a shared knowledge of global and local industries and our experience of the Indian business environment.<div>Job DescriptionWith Technology becoming an integral part of our life and business, we’re looking for Tech in ESG professionals to help us deliver our business outcomes. Tech in ESG is a marquee client facing service offering that aims to advise and partner with corporates in their decarbonization journey. The team is primarily responsible for working on technology aspects in ESG space. It involves IT landscape assessments, creating digital strategy and roadmap, project management, energy management and optimization, working with industry 4.0 aspects (primarily in data collection and transmission). In addition, the team also works on marketing aspects such as responding to RFPs, RFI, creating though leaderships and related areas. Key Skills Required• Excellent communication skills and willingness to fit in a collaborative and high value consulting work environment• Ability to collaborate with teams to understand business challenges, innovate solutions and drive end to end project and program management.• 4 to 6 years of techno-functional hands-on experience in ESG-Tech.• On technology side; strong understanding of Information Technology business, synergies between technology, ESG and Industry 4.0, landscape mapping, designing and defining strategy and roadmap.• On ESG side; understanding of ESG frameworks, energy monitoring and optimization techniques in various industries, current tech trends in ESG space• Ability to manage delivery and help in building business. The Candidate• Deep understanding of IT, as well as IT’s role in enabling ESG and growth• On technology side; strong understanding of Information Technology business, synergies between technology and ESG skills like Energy efficiency, Net-Zero, Sustainability etc.…• On ESG side; understanding of ESG frameworks, energy monitoring and optimization techniques in various industries, current tech trends in ESG space• Have delivered at least 1 in-depth engagement focusing technology in ESG• Governance and Support models – Outsourcing models, IT Operating model, IT financial management, IT delivery models etc.• Experience in concept note, approach note and proposal development in M&amp;A Technology related service offerings• Prior consulting experience will be an advantage  Additional Requirements:• Flexibility to travel to client locations in India/ abroad for client meetings as well as engagement delivery• Work closely with peers and seniors across service offerings and functional competencies• Ability to handle conversations with senior and mid-level management across functions• Strong oral and written communication skills• Strong visualization skills to build presentations and communicate with senior stakeholders• Ability to think out of the box/ non-conventional solutions in a rapidly evolving situation• Core consulting skills including presentation skills (MS Visio, MS PowerPoint, MS Excel, MS Project), story boarding etc.• Critical problem solving and troubleshooting skills with the ability to exercise mature judgment </div>Education:• BE/B. Tech/MCA and MBA/PGDM• 4-6 years of hands-on experience <table><tbody><tr><td>Equal employment opportunity information  KPMG India has a policy of providing equal opportunity for all applicants and employees regardless of their color, caste, religion, age, sex/gender, national origin, citizenship, sexual orientation, gender identity or expression, disability or other legally protected status. KPMG India values diversity and we request you to submit the details below to support us in our endeavor for diversity. Providing the below information is voluntary and refusal to submit such information will not be prejudicial to you.  </td></tr></tbody></table><div>  </div>

Associate / Consultant

Business Transformation SpecialistSkill required: NA - Business Transformation Designation: Business Transformation Specialist Qualifications:BE/Any Graduation/Master of Business Administration Years of Experience:7 to 11 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.
In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable &amp; sustainable growth.
Develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Translate economic trends into industry competitive advantage, transform a business to enable profitable &amp; sustainable growth. What are we looking for? • Well-developed core consulting skills of research, analysis, presentation, and attention to detail
• Aptitude to grasp new concepts and effectively produce results
• Exceptional problem-solving skills – an analytical, innovative, and creative mindset
• Exceptional written and verbal communication skills which are result-oriented, self-driven person with a high energy level, analytical and structured with extensive experience in managing a high-performance team and delivering large scale Transformation project
• Ability to be self-directed and be an independent contributor to the team
• Well versed with Industry Digital technologies &amp; leading tools, automation, AI, and Analytics plus have a proven track record of implementing Digital solutions
• Experience in shaping of solutions, process diagnostics, blueprinting and are savvy with PowerPoint and Excel Roles and Responsibilities: • The key responsibilities include driving Process Transformation roadmap, defining and implementing strategic initiatives to ensure our continued success in the deployment of the Business Excellence practices and Agile Automation
• Drive BE value proposition and secure BE involvement in most complex onshore delivery deals
• Clear thought process to lead, guide and develop team to provide services to cluster of clients
• Strategic thinker leading the team
• Own and deliver the Geo Automation in concert with respective delivery teams.
• Maintain team flexibility and skills to be able to support recovery work as needed
• Maintain team recoverability

Business Advisory AnalystSkill required: Supply Chain - Supply Chain Execution Designation: Business Advisory Analyst Qualifications:Any Graduation Years of Experience:3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Manage planning, procurement, distribution and aftermarket service supply chain operations, helping clients realize $5 for every $1 spent on our services
You will be a part of Supply Chain Management team where in you will be accountable to manage the Supply Chain and provide insights which will help in increasing efficiency by doing away with waste and facilitating greater profits. It also involves management of the flow of goods and services and including all processes that transform raw materials into final products.
The flow of tasks involved in the supply chain, such as order fulfilment, procurement, warehousing and transporting. What are we looking for? We are looking for a professional to support Airbus Sales Operations across Commercial Offering, Training, and Close Down Meeting (CDM) work packages. The role involves preparing and managing upgrade proposals, pricing offers within delegated scope, and ensuring alignment with Airbus tools and processes. The candidate will coordinate training offers, manage costing requests, and maintain KPIs to support compliance and timely delivery. They will also facilitate the CDM process by gathering stakeholder feedback, preparing materials, and compiling actionable reports. This position requires strong analytical, coordination, and communication skills, with the ability to work closely with cross-functional and offshore teams.
Airbus Tools &amp; Systems – Gsites, electronic catalogues, SIPOC, Salesforce, and internal pricing/training repositories.

Commercial &amp; Pricing Knowledge – Understanding of pricing delegation, cost structures, and proposal preparation.

Project &amp; Process Management – Managing offer lifecycles, tracking KPIs, coordinating cross-functional teams, and ensuring timely delivery.

Data Analysis &amp; Reporting – Ability to track, interpret, and present KPIs, lessons learned, and performance summaries.

Communication &amp; Stakeholder Management – Drafting clear proposals, coordinating with focal points, handling escalations, and leading discussions in CDM sessions.

MS Office / G-Suite Proficiency – Especially Excel/Sheets (for analysis) and PowerPoint/Slides (for presentations).

Attention to Detail – Ensuring contractual, technical, and delivery elements are accurate and aligned. Roles and Responsibilities: •In this role you are required to do analysis and solving of lower-complexity problems
• Your day to day interaction is with peers within Accenture before updating supervisors
• In this role you may have limited exposure with clients and/or Accenture management
• You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments
• The decisions you make impact your own work and may impact the work of others
• You will be an individual contributor as a part of a team, with a focused scope of work
• Please note that this role may require you to work in rotational shifts

Business Advisory New AssociateSkill required: Sourcing &amp; Procurement - Procurement Management Designation: Business Advisory New Associate Qualifications:Any Graduation Years of Experience:0 to 1 years Language - Ability:English(International) - Advanced About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Go beyond processing purchase orders at lower costs to help clients reap savings and value from the billions they spend on the goods and services that run their day-to-day business operations. 
You will be working as a part of Procurement management team which uses a systematic approach for buying all the goods and services needed for a company to stay sustainable. They are involved in the identification of need, finding and qualifying the suppliers, requesting proposals, negotiating with suppliers, contracting, delivery and analyzing results.
A systematic approach used for buying all the goods and services needed for a particular project or for the company generally to stay sustainable. It consists of: the identification of need; finding and qualifying the suppliers; requesting proposals, negotiating with suppliers, contracting, delivery and analyzing results; and contract close. What are we looking for? Go beyond processing purchase orders at lower costs to help clients reap savings and value from the billions they spend on the goods and services that run their day-to-day business operations. 
Go beyond processing purchase orders at lower costs to help clients reap savings and value from the billions they spend on the goods and services that run their day-to-day business operations. Roles and Responsibilities: •In this role you are required to solve routine problems, largely through precedent and referral to general guidelines
• Your primary interaction is within your own team and your direct supervisor
• In this role you will be given detailed instructions on all tasks
• The decisions that you make impact your own work and are closely supervised
• You will be an individual contributor as a part of a team with a predetermined, narrow scope of work
• Please note that this role may require you to work in rotational shifts

Financial Advisor

Business Transformation Assoc ManagerSkill required: NA - Business Transformation Designation: Business Transformation Assoc Manager Qualifications:BE/Any Graduation/Master of Business Administration Years of Experience:10 to 14 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.
In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable &amp; sustainable growth.
Develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Translate economic trends into industry competitive advantage, transform a business to enable profitable &amp; sustainable growth. What are we looking for? • Well-developed core consulting skills of research, analysis, presentation, and attention to detail
• Aptitude to grasp new concepts and effectively produce results
• Exceptional problem-solving skills – an analytical, innovative, and creative mindset
• Exceptional written and verbal communication skills which are result-oriented, self-driven person with a high energy level, analytical and structured with extensive experience in managing a high-performance team and delivering large scale Transformation project
• Ability to be self-directed and be an independent contributor to the team
• Well versed with Industry Digital technologies &amp; leading tools, automation, AI, and Analytics plus have a proven track record of implementing Digital solutions
• Experience in shaping of solutions, process diagnostics, blueprinting and are savvy with PowerPoint and Excel Roles and Responsibilities: • The key responsibilities include driving Process Transformation roadmap, defining and implementing strategic initiatives to ensure our continued success in the deployment of the Business Excellence practices and Agile Automation
• Drive BE value proposition and secure BE involvement in most complex onshore delivery deals
• Clear thought process to lead, guide and develop team to provide services to cluster of clients
• Strategic thinker leading the team
• Own and deliver the Geo Automation in concert with respective delivery teams
• Maintain team flexibility and skills to be able to support recovery work as needed
• Maintain team recoverability

Business Transformation SpecialistSkill required: NA - Business Transformation Designation: Business Transformation Specialist Qualifications:BE/Any Graduation/Master of Business Administration Years of Experience:7 to 11 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.
In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable &amp; sustainable growth.
Develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Translate economic trends into industry competitive advantage, transform a business to enable profitable &amp; sustainable growth. What are we looking for? • Well-developed core consulting skills of research, analysis, presentation, and attention to detail
• Aptitude to grasp new concepts and effectively produce results
• Exceptional problem-solving skills – an analytical, innovative, and creative mindset
• Exceptional written and verbal communication skills which are result-oriented, self-driven person with a high energy level, analytical and structured with extensive experience in managing a high-performance team and delivering large scale Transformation project
• Ability to be self-directed and be an independent contributor to the team
• Well versed with Industry Digital technologies &amp; leading tools, automation, AI, and Analytics plus have a proven track record of implementing Digital solutions
• Experience in shaping of solutions, process diagnostics, blueprinting and are savvy with PowerPoint and Excel Roles and Responsibilities: • The key responsibilities include driving Process Transformation roadmap, defining and implementing strategic initiatives to ensure our continued success in the deployment of the Business Excellence practices and Agile Automation
• Drive BE value proposition and secure BE involvement in most complex onshore delivery deals
• Clear thought process to lead, guide and develop team to provide services to cluster of clients
• Strategic thinker leading the team
• Own and deliver the Geo Automation in concert with respective delivery teams
• Maintain team flexibility and skills to be able to support recovery work as needed
• Maintain team recoverability

GN Industry Strategy CGRT ManagerProducts (Retail) Strategy Manager –Find endless opportunities to solve our clients' toughest challenges, as you work with exceptional people, the latest tech and leading companies across industries.Practice: Products Strategy (Retail) – Strategy &amp; Consulting Global Network I Areas of Work: Retail Strategy | Level: Manager | Location: Gurgaon, Mumbai, Bangalore | Years of Exp: 7-10 yearsExplore an Exciting Career at AccentureAre you an outcome-oriented problem solver? Do you enjoy working on reshaping strategies for global clients? Does working in an inclusive and collaborative environment spark your interest?Then, Accenture Strategy and Consulting is the right place for you to explore limitless possibilities.The Practice – A Brief SketchAs a part of the Products Strategy (Retail) team, you will work with leading retail clients across the globe, develop and execute global strategies, manage complex change initiatives, and integrate solutions to meet changing business challenges.Let’s infuse fresh thinking in the systems and turn new ideas into reality. As a part of the team, you’ll help drive the following:<ul><li>Lead market research &amp; analysis to identify trends &amp; opportunities in the retail industry. Analyse client’s business, market, competitors and make appropriate inferences. Also, interpret data in context of industry and company specific issues. </li><li>Collaborate with leading retailers to develop and execute strategic programs (such as Enterprise Strategies / Growth Strategies / Sales and Marketing Strategies / Channel Strategies / Digital Growth / Value Realisation, Cost Optimization Strategies), accelerate sales growth, improve profits, manage complex data and analytics initiatives, and help expand into new markets and categories.</li><li>Provide solutions for complex client problems while following the fundamentals of issue-based problem-solving.</li><li>Support clients in their inorganic growth agenda across the deal lifecycle, i.e., target screening, synergy assessment, due diligence, post-merger integration &amp; portfolio interventions. </li><li>Partner with CEOs to architect future proof operating models embracing future of work, workforce &amp; workplace powered by transformational technology, ecosystems &amp; analytics.</li><li>Identify strategic cost take-out opportunities &amp; drive business transformation.  </li><li>Lead team in the data synthesis process, solution design and creation of actionable insights, implications, and recommendations to address client's business issues in the areas of Route-to-market, Sales Optimization, Revenue Management, Consumer Targeting, Marketing Analytics using 1P, 2P and 3P Data, Data Monetization, Channel Strategy, Value Realisation Office.</li><li>Participate in the development of thought leadership content, including white papers &amp; presentations, on Retail industry topics </li></ul>Bring your best skills forward to excel in the role:<ul><li>A well-rounded understanding of the retail industry, acquired by working directly in the retail or e-commerce industry, or as part of the retail practice of management consulting/analytics firms</li><li>Strong project management skills to be able to motivate a team and make them in line with the strategic goals of a project</li><li>Functional knowledge of analytics in sales and marketing domain is a must</li><li>Ability to effectively team with others in a large, global organization</li><li>A Strategic Mindset to shape innovative, fact-based strategies &amp; operating models and Strong project management skills to be able to motivate a team and make them in line with the strategic goals of a project. </li><li>Issue Based Problem Solving to decode &amp; solve complex &amp; unstructured business questions. </li><li>Proven ability to drive customer growth initiatives through loyalty, retail media, and marketing analytics, with a strong understanding of data-driven personalization; familiarity with emerging GenAI/Agentic AI applications in retail is desirable</li><li>Hands on experience in developing customer research design &amp; execution, insight led always-on performance engines, customer Journey specific campaigns and offers, hyper-personalized customer experiences that deliver business value.</li></ul><ul><li>Functional and industry knowledge in broad based general management in Retail organizations with background in strategy / merchandising / supply chain / store operations / forecasting / replenishment / space planning/ customer data strategy / retail media</li><li>Business Acumen to drive actionable outcomes for clients with the latest industry trends, innovations &amp; disruptions, metrics &amp; value drivers. </li></ul><ul><li>Analytical skills to bring clarity to complex issues and gather data-driven insights. </li><li>Excellent communication, interpersonal skills, and presentation skills with an aptitude for compelling storytelling. Cross cultural competence with an ability to thrive in a dynamic environment.</li><li>Enable &amp; grow strategy capability with practitioners through upskilling agenda, key metrics management &amp; develop next generation leaders.  </li></ul>Read more about us.<a href="https://www.accenture.com/us-en/insights/consumer-goods-services/cpg-end-to-end-customer-experience" target="_blank">Recent Blogs</a> What’s in it for you?<ul><li>An opportunity to work on <a href="https://www.accenture.com/in-en/about/company/how-we-serve-index" target="_blank">projects</a> with global clients.</li><li>Potential to <a href="https://www.accenture.com/in-en/about/company/how-we-serve-index" target="_blank">co-create</a> with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies.</li><li>Ability to embed <a href="https://www.accenture.com/us-en/about/corporate-citizenship-index" target="_blank">responsible business </a>into everything—from how you service your clients to how you operate as a responsible professional.</li><li>Personalized training modules to develop your <a href="https://www.accenture.com/in-en/about/consulting-index" target="_blank">strategy &amp; consulting acumen</a> to grow your skills, industry knowledge and capabilities</li><li>Opportunity to thrive in a <a href="https://www.accenture.com/in-en/about/inclusion-diversity-india" target="_blank">culture</a> that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization.</li></ul>About Accenture:Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions — underpinned by the world’s largest delivery network — Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With XX people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at <a href="http://www.accenture.com" target="_blank">www.accenture.com</a>About Accenture Strategy &amp; Consulting:Accenture Strategy shapes our clients’ future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategy's services include those provided by our Capability Network – a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Capability Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world. For more information visit <a href="https://www.accenture.com/us-en/Careers/capability-network" target="_blank">https://www.accenture.com/us-en/Careers/capability-network</a><a href="https://www.youtube.com/watch?v=-92pvOH1d_k" target="_blank">Accenture Capability Network</a>  | <a href="https://www.youtube.com/watch?v=t1Fo8uNWZ-0" target="_blank">Accenture in One Word</a>At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, <a href="https://www.accenture.com/us-en/careers" target="_blank">come and be</a><a href="https://www.accenture.com/in-en/careers/local/capability-network-careers" target="_blank"> a part of our team</a>.

Associate Product Manager

#ACN GN- T&O-Change Management ConsultantJob Title - Change Management - Consultant - T&amp;O- (S&amp;C GN)Management Level: 9- ConsultantLocation: Gurugram, Bangalore, Mumbai, Pune, Hyderabad, Kolkata and ChennaiMust have skills: Change Management OR OCM OR Organization Change ManagementGood to have skills: Change impact analysis OR “Change readiness OR Change adoption OR Change strategy OR PROSCIExperience: Minimum 4-8 year(s) of experience is required post mastersEducational Qualification: Any MBA/Master’s degree fulltimeJob Summary: Aligned to the strategic priorities of our clients, we are committed to activating human potential to drive enterprise transformation across industries. At Capability Network, we help clients navigate disruption, accelerate growth and create value while staying agile in an ever-changing business environment. As a part of our high-impact <a href="https://www.accenture.com/in-en/services/talent-organization-human-potential-index" target="_blank">Talent &amp; Organization / human potential</a> team, you will help drive the following:Although no two days at Accenture are the same, as a Change Management Consultant in our T&amp;O practice, a typical day might include:<ul><li>Discovering stakeholders’ challenges and expectations and defining a Change Management strategy to support business transformational change programs</li><li>Leveraging social and digital technologies in change management and communications</li><li>Assisting clients in developing their change capability and becoming more agile businesses</li><li>Co-creating solutions and conducting user review sessions, and running stakeholder agreement meetings</li><li>Conducting a Change Management Impact Analysis and developing treatment plans</li><li>Implementing strategies that prepare an organization to put new business processes into practice</li><li>Supporting Change Measurement activities via a Change Readiness tool</li><li>Working with the HR Transformation team to implement HR Systems such as Success Factors and Workday</li><li>Working across a dynamic, international team where English is the common language</li><li>Collaborating with the best and brightest minds in the industry</li><li>Coaching and mentoring junior team members</li><li>Contributing to practice-building efforts such as recruiting, training and attending community events</li><li>Traveling globally to work with prestigious clients and deliver large-scale transformational change</li></ul>

Senior Management Consultant

Application DeveloperProject Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Guidewire Digital Portals Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary: 
As a Business Process Architect, you will analyze and design new business processes to create documentation that guides the implementation of new processes and technologies. Your typical day will involve collaborating with various stakeholders to define product requirements and use cases, ensuring that business needs are accurately represented through user and task analysis. You will engage in discussions to refine processes and contribute to the overall efficiency and effectiveness of the organization, while also adapting to the evolving needs of the business landscape.
 
Roles &amp; Responsibilities: 
- Expected to be an SME.
- Collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Facilitate workshops and meetings to gather requirements and feedback from stakeholders.
- Develop and maintain comprehensive documentation of business processes and workflows.
 
Professional &amp; Technical Skills: 
- Must To Have Skills: Proficiency in Guidewire Digital Portals.
- Strong analytical skills to assess business processes and identify areas for improvement.
- Experience in process mapping and documentation techniques.
- Ability to communicate effectively with both technical and non-technical stakeholders.
- Familiarity with project management methodologies and tools.
 
Additional Information: 
- The candidate should have minimum 5 years of experience in Guidewire Digital Portals.
- This position is based in Coimbatore.
- A 15 years full time education is required.

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