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Subramanya Nagar

Kudlu

Job Description :
Handle customers on their enquiries/complaints via multiple channels i.e. call/mail.
Resolve 9-10 customer tickets per hour
To understand the product features for better problem solving.
To keep records of customer interactions, transactions, comments, complaints.
Communicate issues to appropriate internal teams as necessary for quick resolution and
coordinate with them for solving any customer issues.
To ensure customer satisfaction and provide an empathetic experience to every user.
To own every interaction with the customer and ensure every customer is a happy
customer
Reporting all product and service-related issue/trends to the respective support staff


Requirements :
Graduation is mandatory
1+ years of experience in customer service function (e-com / hospitality industry
preferred)
Good comprehension skills -- ability to clearly understand and relate to the issues
customers raise
Good composition skills-- ability to compose a grammatically correct, concise, and
accurate written response
Effective problem solving skills
Shift timing from 3:00PM to 12:00AM



Cultfit

Customer Support Executive

Ashok Nagar, Bangalore

Job description: Team Lead & SME - Social Media Escalations (Non-Voice)
Location: Bangalore
Salary: 3.5 LPA to 4.5 LPA
Working days: 6 days a week with rotational off
Experience required: Prior experience in social media compliance or escalations (non-voice) is mandatory.

Contact: Yamanur HR - 9449900627 (Only WhatsApp Mention for which role your applying social media TL OR SME)
Email: yamanurappa.kuri@teleperformancedibs.com

Joiner preference: Immediate joiners only.

Overview We are seeking a highly experienced and motivated individual to join our team in Bangalore as a Team Lead and Subject Matter Expert (SME) for Social Media Escalations. The successful candidate will be responsible for overseeing a team of specialists who handle and resolve complex and sensitive customer issues that come through various social media platforms. This is a non-voice role, so strong written communication and problem-solving skills are essential.

Roles and responsibilitiesTeam leadership:

Manage, mentor, and motivate a team of social media escalation specialists to achieve performance targets.
Conduct regular team meetings to discuss updates, feedback, and performance.
Monitor team performance metrics, such as resolution time and customer satisfaction scores, to identify areas for improvement.
Create and manage team schedules to ensure adequate coverage and adherence to service-level agreements (SLAs).


Subject Matter Expertise (SME):
Serve as the final escalation point for critical customer issues and ensure swift and effective resolution.
Maintain a deep understanding of company policies and compliance standards related to social media interactions.
Conduct root-cause analysis on recurring issues and collaborate with management and other teams to implement process improvements.
Stay updated on social media platforms' guidelines and best practices for customer service.


Escalation and resolution:
Oversee the handling of complex and escalated customer issues received via social media channels, including Twitter, Facebook, and Instagram.
Develop and implement clear procedures for handling different types of escalations, including VIP, regulatory, and legal matters.
Provide timely, professional, and empathetic written responses to customer inquiries.
Collaborate with cross-functional teams, such as legal, marketing, and product, to resolve issues.

Compliance and reporting:
Ensure that all social media interactions adhere to company policies and regulatory guidelines.
Maintain accurate and detailed records of all social media interactions and their resolutions.
Prepare and present performance reports on escalation trends and resolution metrics to management.
Use social listening tools to monitor brand sentiment and proactively address potential issues.

Desired candidate profile
Must be an immediate joiner.
Proven experience in a social media compliance, moderation, or escalation role (non-voice) is mandatory.
Strong experience in a team lead or supervisory capacity within a customer service environment.
Excellent written communication, problem-solving, and conflict-resolution skills.
Familiarity with various social media platforms and experience using social media management or CRM tools.
Ability to work effectively under pressure and handle sensitive customer issues with maturity and confidentiality.
Must be open to working six days a week with a rotational day off.




Teleperformance

Team Leader - Operations

I.I.T.Main Gate

Sarvodaya Nagar Bhandup

Job Title: International BPO/ US Voice Process – Outbound Surveys
Job Role: The role involves making calls for international survey campaigns and conducting telephonic surveys.
Roles and Responsibilities:
Make outbound calls (cold calling) to potential customers.
Generate leads through calls and follow-ups.
Communicate effectively and professionally with customers.

Preferred Candidate Profile:
Proven experience in international outbound calling.
Willingness to work night shifts.
Freshers with excellent communication skills and fluency in English are welcome.
Note: Candidates from Western Lines are requested not to apply.

Compensation:
Salary Range: ₹20,000 – ₹35000 per month + performance-based incentives.
Work From Office.

How to Apply:
Interested candidates may contact or refer friends who are seeking job opportunities.
Please share your updated CV at deepashri.pawar@worldbridgeonline.com
Contact Person: Deepashri – 8928110163



Worldbridge Solutions

International BPO/ US Voice Process

Muktai Nagar (Thane)

Opening for Phone Banking Officer.
Job :Location: Thane/ Vashi/ Airoli/ Ghansoli/ Malad/ Andheri
Need candidates with very good English Communication skills.


Shunya Tattva Management Consultants

Phone Banking Officer

Rashtrapati Bhavan

Maruti Udyog Gate 1 Gurgaon

We are hiring for Customer Support and Sales Executive roles at Gurgaon, Sector 18. The ideal candidate must have excellent English communication skills and a minimum of 6 months of experience in customer support or sales. Candidates should be confident, target-oriented, and passionate about providing great customer service.


Assure Recruit

Nit (Faridabad) Bus Stop Gurgaon

Key Responsibilities:
Manage and maintain the CRM system (e.g., Zoho)
project handling support service
Develop and implement CRM strategies to increase customer retention and conversion.
Manage automation flows such as welcome emails, follow-ups, and feedback loops.
Train internal teams on CRM usage and best practices when needed.
Handle customer feedback and complaints effectively, ensuring timely resolution.

Key Skills & Qualifications:
Bachelor’s degree in Marketing, Business Administration, or a related field.
1–5 years of experience in CRM, customer service, or digital marketing.
Proficient in CRM software (e.g. Zoho).
Strong analytical skills and attention to detail.
Excellent written and verbal communication.
Ability to work collaboratively across teams.
Understanding of customer lifecycle management.



Liquiclear Technologies Private Limited

Customer Relationship Manager

Andheri

Hello,

Greetings from Shaadi.com!!

Shaadi.com is looking for VIP Consultant to join our dynamic team and embark on a rewarding career journey.

Role & responsibilities:-

Closing deals, pitching paid memberships, and offering top-tier service to our global and late-night members. 
This role is perfect for someone who thrives after dark, is full of energy, and loves chasing targets when others are chasing dreams. 
Handle customer queries via phone calls, emails, and chats to resolve their issues in a timely and professional manner.
Provide product information, demonstrations, and recommendations to customers based on their needs and preferences.
Identify opportunities for upselling/cross-selling products or services that meet customer requirements.
Maintain accurate records of all interactions with customers using CRM software.
Collaborate with internal teams (e.g., technical support) to resolve complex customer issues.
Escalation handling experience is also required.


Desired Candidate Profile

1-4 years of experience in BPO customer service, voice processing, outbound calling, or related fields.

Excellent verbal communication skills in English language; strong written communication skills are also required (a must for international or NRI calls) 

Ability to work independently with minimal supervision; high level of organization skills necessary.


High energy, quick thinking, and target-focused HSC or Graduate degree 


Strong attention to detail + excellent organizational skills


Self-motivated and committed to exceeding customer expectations


Male candidate are mandatory for Night Shift (11:30 p.m-8 a.m- 2 Rotational Offs)


Both Male & Female can apply for day shift(7:30 am-4:30 pm- 2 Rotational Offs)


Salary:- 25K-35K in-hand + Unlimited Incentives, max can go up to 45K in hand
Night Allowance: 100/day
On-Payroll | Immediate Joining

Interested candidates can mail me there CV at anshu.j@peopleinteractive.in.

Best Regards,
Anshu Jain
9007935892.


Shaadi.Com

Product Advisor/Counsellor

Nelco Company Bus Stop

Job Opportunity: Female Chat Executive Needed for dating app

Joining: Immediately joining
NO JOINING FEES

We're seeking a female candidate to join our chat support team for a dating app. If you're interested in a chat process role.
Requirements:

- Fluent English speaking skills
- Age: No bar

Salary Package:

- Starting from ₹30000 -40000 per month
- Plus incentives (performance-based)

Interested candidates, please reply.
Please add and make it sample if you’re interested, let me know 


Futurextrade

Chat Support Executive

More Market Sector-56 Gurgaon

Position: Customer Support Executive
About Company: NewSa.in is a secondhand marketplace, where you can sell and buy kids' gear, furniture, appliances and more with trust. Founded by IIM Ahmedabad - IIT Kharagpur Alumni 
Job Role: Reply to customer chats, check and approve listings
Requirements: 
- Minimum Qualification: Graduate / Diploma
- Good English speaking & writing skills required 
- 0-1 years of experience in customer success / support will be good
Location: In office, Sector 56, Gurgaon 


Circec Solutions Private Limited

Deepak Nursing Home

Job Title: Tele caller
Experience: 3 to 5 Years
Location: Jayanagar, Bengaluru
Work Mode: Work from Office

Job Summary:

We are seeking an experienced Telecaller with strong communication and persuasion skills
to handle client coordination and daily follow-ups. The role involves maintaining regular
contact with clients, collecting required information, and ensuring smooth day-to-day
communication and updates.

Key Responsibilities:

 Make regular calls to clients for collecting data, updates, and follow-ups on assigned
activities.
 Maintain a daily record of client communication and ensure timely sharing of
information with internal teams.
 Coordinate between clients and respective team members for any queries or
requirements.
 Ensure accurate data entry and tracking of client responses and updates.
 Maintain professionalism and build positive client relationships through clear and
courteous communication.
 Assist the HR/Admin/Accounts team in gathering information or updates related to
client deliverables when needed.
 Meet daily/weekly call and update targets as assigned.

Required Skills & Qualifications:

 Graduate in any discipline.
 3 to 5 years of experience in telecalling, client coordination, or customer handling
roles.
 Excellent verbal and written communication skills.
 Strong convincing ability and a professional telephone manner.
 Good knowledge of Excel or basic data tracking tools.
 Proactive, organized, and comfortable managing daily client communication.
 Must be willing to work from the office.


Rishabh Raja & Co.

Telecaller

Porur

Guindy TVK Estate

Tpi Composites India Private Limited

Telecalling Team Leader

Sector 29 Chandigarh

Drari mohali

Responsibilities:
Respond to customer inquiries and complaints 
Provide accurate information and clear, timely solutions
Maintain detailed records of customer interactions and feedback
Collaborate with internal teams to escalate and resolve complex issues
Ensure high standards of customer satisfaction in every interactions

Qualification:
Any graduate can apply
Freshers are welcome
Excellent written communication skills in English

Work Schedule:
Shifts: Rotational (Day and Night)
Working Days: 5 days a week



Vitaltech Solutions (Opc) Private Limited

Call Centre BPO Executive

Nai Duniya

Gariahat

💼 Insurance Consultant – Bajaj Allianz Life Insurance📍 Location: Anywhere in India
🕒 Full-Time | Flexible Hours 
🌟 Join the Winning Team at Bajaj Allianz!Are you looking to build a rewarding career in the insurance industry? 🌱 Bajaj Allianz Life Insurance is looking for dynamic, self-driven individuals to join us as Insurance Consultants! Be part of one of India’s most trusted brands and help people secure their future. 🛡️💙
🔑 Key Responsibilities:🤝 Identify and connect with potential clients
📞 Explain insurance plans (Life, Term, ULIPs, Retirement, etc.)
📝 Guide customers through the policy selection & application process
📊 Achieve monthly sales targets with customer-first approach
🧑‍🏫 Attend training sessions and upskill regularly
💬 Maintain long-term relationships with clients and ensure renewals
🧠 What You Bring:✅ 10th pass / 12th pass / Graduate (minimum education requirement may vary by region)
🗣️ Strong communication and presentation skills
🧍 Self-motivated, confident, and goal-oriented
📲 Basic understanding of digital tools and mobile apps
🌟 Freshers & experienced candidates welcome
🎁 What You Get:💰 Attractive commission-based earnings (no cap!)
🏆 Performance-based incentives, rewards & recognition
📚 Free training and IRDAI licensing support
🌐 Flexible working hours — work from home/field
📈 Opportunity to grow into Agency Manager / Development Officer roles

📢 Why Bajaj Allianz Life?✅ Trusted Brand
✅ 1,00,000+ Active Consultants
✅ Digital-First Processes
✅ Regular Rewards & Contests
📩 Interested? Apply Now!
📞 Contact: Debabrata Chakrabarty
📧 Email: chakrabartydebabrata4@gmail.com
🌐 Learn more: www.bajajallianzlife.com


Bajaj Allianz Life Insurance Company Limited

Insurance Consultant

Malad West



🔹 Comcast Collections
📅 DOJ: Direct joining
🎓 Elig: HSC / Graduate (Freshers & Exp)
⏳ Offer DL: Direct joining 
💰 Salary: ₹22K – ₹33K (In-hand)

🔹 Affirm
📅 DOJ: 6th Oct
🎓 Elig: HSC/Graduate Freshers/Exp 
⏳ Offer DL: 29th Sept
💰 Salary: ₹25K – ₹35K (In-hand) 

🔹 Sky webchat
📅 DOJ: 10th Oct
🎓 Elig: Graduate/Grad Fresher/exp 
⏳ Offer DL: 26th Sept 
💰 Salary: ₹18K – ₹23K (In-hand)

🔹 TSB Voice
📅 DOJ: 6th Oct
🎓 Elig: Graduate Fresher / HSC +1 yr exp
⏳ Offer DL: 26th Sept 
💰 Salary: ₹20K – ₹25K (In-hand)
📊 CIBIL: 700+

🔹 LBG Chat
📅 DOJ: 13th Oct
🎓 Elig: Graduate Fresher / HSC +2 yrs exp
⏳ Offer DL: 26th Sept 
💰 Salary: ₹17K – ₹21K (In-hand)
📊 CIBIL: 690+

🔹RMC/SYNCHRONY 
📆 DOJ : 6th Oct 2025 
🎓 Eligibilty : HSC/Graduate Freshers and Exp with 6 months 
⏳ Offer Deadline - 4th Oct 2025 
💰 Salary - ₹17k - ₹35k in-hand 

🔹 CONTI FINANCE 
📆 DOJ : 6th Oct 2025 
🎓 Eligibility : HSC/Graduate Freshers and HSC with 6 months.
⏳ Offer Deadline : 4th Oct 2025 
💰 Salary : ₹17k - ₹27k in-hand


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Customer Support Jobs - 3121 Verified Vacancies

Customer Support Executive

Team Leader - Operations

International BPO/ US Voice Process

Phone Banking Officer

Customer Support Executive

Customer Relationship Manager

Product Advisor/Counsellor

Chat Support Executive

Customer Support Executive

Telecaller

Telecalling Team Leader

Call Centre BPO Executive

Insurance Consultant

Customer Care Executive

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