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Subramanya Nagar

Ashok Nagar, Bangalore

Job description: Team Lead & SME - Social Media Escalations (Non-Voice)
Location: Bangalore
Salary: 3.5 LPA to 4.5 LPA
Working days: 6 days a week with rotational off
Experience required: Prior experience in social media compliance or escalations (non-voice) is mandatory.

Contact: Yamanur HR - 9449900627 (Only WhatsApp Mention for which role your applying social media TL OR SME)
Email: yamanurappa.kuri@teleperformancedibs.com

Joiner preference: Immediate joiners only.

Overview We are seeking a highly experienced and motivated individual to join our team in Bangalore as a Team Lead and Subject Matter Expert (SME) for Social Media Escalations. The successful candidate will be responsible for overseeing a team of specialists who handle and resolve complex and sensitive customer issues that come through various social media platforms. This is a non-voice role, so strong written communication and problem-solving skills are essential.

Roles and responsibilitiesTeam leadership:

Manage, mentor, and motivate a team of social media escalation specialists to achieve performance targets.
Conduct regular team meetings to discuss updates, feedback, and performance.
Monitor team performance metrics, such as resolution time and customer satisfaction scores, to identify areas for improvement.
Create and manage team schedules to ensure adequate coverage and adherence to service-level agreements (SLAs).


Subject Matter Expertise (SME):
Serve as the final escalation point for critical customer issues and ensure swift and effective resolution.
Maintain a deep understanding of company policies and compliance standards related to social media interactions.
Conduct root-cause analysis on recurring issues and collaborate with management and other teams to implement process improvements.
Stay updated on social media platforms' guidelines and best practices for customer service.


Escalation and resolution:
Oversee the handling of complex and escalated customer issues received via social media channels, including Twitter, Facebook, and Instagram.
Develop and implement clear procedures for handling different types of escalations, including VIP, regulatory, and legal matters.
Provide timely, professional, and empathetic written responses to customer inquiries.
Collaborate with cross-functional teams, such as legal, marketing, and product, to resolve issues.

Compliance and reporting:
Ensure that all social media interactions adhere to company policies and regulatory guidelines.
Maintain accurate and detailed records of all social media interactions and their resolutions.
Prepare and present performance reports on escalation trends and resolution metrics to management.
Use social listening tools to monitor brand sentiment and proactively address potential issues.

Desired candidate profile
Must be an immediate joiner.
Proven experience in a social media compliance, moderation, or escalation role (non-voice) is mandatory.
Strong experience in a team lead or supervisory capacity within a customer service environment.
Excellent written communication, problem-solving, and conflict-resolution skills.
Familiarity with various social media platforms and experience using social media management or CRM tools.
Ability to work effectively under pressure and handle sensitive customer issues with maturity and confidentiality.
Must be open to working six days a week with a rotational day off.




Teleperformance

Team Leader - Operations

Kammasandra

candidate must have excellent English communication skills



Tech Mahindra Private Limited

Customer Support Executive

A C Guards

Kukatpally

Manasa Enterprises

BPO Telecaller

Jn of 8th Main And 3rd Cross

Required Skills:

 Qualification: (10+2)
 Experience: 1-3 years in Voice
 Shift: UK- Shift (1pm to 10pm)
 Working Days: Monday to Sat. (Fixed SUNDAY Off)
2 nd &amp; 4 th fixed Off and 1 st ,3 rd &amp; 5 th , Saturday it would be half day.6 Days a week.
 Immediate Joining
Roles and Responsibilities:
1. Excellent Communication Skill in English.
2. The objective to This scope defines a structured, end-to-end process for executing
the Employee relocations.
3. Intro mail / Welcome Letter to the transferee and follow up mails to the Employee.
4. The process concludes with a closure email and systematic upload of all related
documents (intro mail, MOM, itinerary, property tour sheet, agreement, etc.) to the
transferee’s Google Drive folder for final documentation and compliance.


Olive Green Consulting Llp

Client Coordinater Representative

I.I.T.Main Gate

Hyper City Goregaon W

Chat proces - minimum 6 months required 
Excellent communication skills (English)
Any graduate with 6 months experience 
Banking knowledge is a plus 
Banking experience is a must
Transport available 
Western line - Mira road to Churchgate 
Central line - Mulund to CST
Harbour line - vashi to masjid 
Airoli to Koparkhairane 


Contact/Send your cv on 8591797751
HR Aditya Thakore 


Customer Care Executive

Nelco Company Bus Stop

**Night Shift ONLY
**5 days working
**Good English Required 
**Previous experience in US/UK Process

**Hiring for Shaadi.com
(People Interactive Group)


Skills required -

US Voice / Sales Process
or
UK Voice / Sales Process
or 
Customer Support
or
Inside Sales
or
Sales
or
Customer Service
or
Tele calling
or
Tele Marketing
or Tele sales

Roles Open:
Inside Sales / Customer Support

Experience requirement:
6 months +

Job location: Andheri East

Compensation:
between 25k to 35k (incentives extra)

5 days working (5 days working for senior position)
Language - Good English (required) 


**No Cab
**Joining Bonus
**1 round interview in Office -Andheri
**language fluency ONLY
**Night Shift 


Send CV to -
kashish@alphasource.info

(We are agency hiring for shaadi.com)


Shaadi.Com

College Square

Salt Lake City Sector 5

Good news for all freshers who are looking for a promotion! 
We have a vacancy for process trainer and and Team Leader. We are hiring Experience candidates of the same profile of course. But if any candidates who worked for 1 year at least in any online education platform like "Unacademy, Physics Wallah, Vedantu, BYJU'S, and ALLEN etc." for NEET , JEE & IIT preparation,  can get a promotion as Trainer or Team Leader in our organization.

We have a Vacancy For Process Trainer And For Team Leader Operation

We are running an education counseling process in our Kolkata center. Currently we are hiring Team Leader & Trainer for our organization. All the job details are mentioned below. 
Job Details
Process- A Reputed Education counseling process of "Aakash Institute"
Designation- Sales Team Leader- 2 & Process Trainer-1
Work type- Training and sales management
Vacancy- 3(total)
Job type- Work From Office
Lang:- Good in Hindi & English
Qualification- Only graduate and above allowed
Salary- 18000-35000(according to experience)
Attractive Incentives are also there
Shift timing- 10am-7pm
Job Role of a Team Leader- It is a sales process of online education course. Employees need to call the students for counseling and convince them to join Aakash Institute for the preparation of NEET, JEE, IIT etc. A team leader will handle the team of the 15-20 employees and will help them to achieve their monthly target as well as his own target.
Job Role of a Team Leader- A trainer will train the associate of training batches about the Aakash Instiute and their courses. Along with it trainer will be responsible for the training attrition. In a sales process providing training about the product is not the only motive along with it trainer should enhance the selling ability of the candidates.
Interview Time :- 05th Nov.'25 - 8th Nov.'25; between 10 am to 5pm 
Age limit- 20-40
Location :- Stesalit Tower, 8th floor, Kolkata, Salt Lake- Sec. - V, Kolkata-700091
Organization Name- Tatwa Technologies Ltd.
Contact Person- Arijit Pandey- 9239805176


TATWA TECHNOLOGIES LTD

BPO Trainer & Team Leader

Porur

Guindy TVK Estate

HIRING JOB REQUIREMENTS FOR MALE AND FEMALE CANDIDATE
QUALIFICATIONS:12TH TO ANY DEGREE
OFFICE WORK
INTERESTED CANDIDATES CALL OR WHATS APP ME


Tpi Composites India Private Limited

Telecalling Team Leader

Rashtrapati Bhavan

Star Mall Nh-48 Gurgaon

Job Title: Customer Success Associate – International Process Work Mode: Work from Office
Location: Sector 30, Gurugram, Haryana – 122001
About the Role: We are hiring Customer Success Associates for an International Voice Process. The ideal candidate must possess excellent communication skills in English with a neutral accent and should be able to handle global customers effectively.
Roles & Responsibilities: Provide customer assistance and issue resolution through calls and emails.
Handle customer queries efficiently and ensure end-to-end resolution.
Document all customer interactions accurately in the CRM system.
Collaborate with internal teams for quick and effective problem-solving.
Maintain high-quality service standards and adhere to process SLAs.
Ensure customer satisfaction and contribute to overall team goals.

Required Skills: Excellent English communication skills (C1 Level) – both written and verbal.
No MTI (Mother Tongue Influence) or RTI (Regional Tongue Influence).
Strong listening, problem-solving, and interpersonal skills.
Prior international voice experience (Healthcare process preferred).
Qualification & Experience: Undergraduate/Graduate (Any Stream)
Minimum 1 year of experience in an international voice process
Other Details: Salary: Up to ₹35,000 CTC per month
Shifts: Rotational (for both male & female)
Cab Facility: Yes (both sides)
Interview Rounds: HR Round → Operations Round → Client Round
Headcount: 80 positions available
Why Join Us: Opportunity to work with a reputed international client
Great exposure to global customer service standards
Supportive work environment and on-time salary



Elevate X Solutions

Liberty

We are looking for enthusiastic and detail-oriented individuals to join our team as Non-Voice Process Executives. This role involves back-end operations, data entry, email/chat support, and other non-verbal communication tasks. Ideal candidates should have good typing skills, attention to detail, and the ability to work in a fast-paced environment. Key Responsibilities: Handle customer queries via email, chat, or internal systems Perform accurate data entry and database management Review, verify, and process client information Coordinate with internal teams to resolve customer issues Maintain confidentiality and data security.


Version Technology

Voice & Non-Voice Call Center Agent

Nai Duniya

Gariahat

💼 Insurance Consultant – Bajaj Allianz Life Insurance📍 Location: Anywhere in India
🕒 Full-Time | Flexible Hours 
🌟 Join the Winning Team at Bajaj Allianz!Are you looking to build a rewarding career in the insurance industry? 🌱 Bajaj Allianz Life Insurance is looking for dynamic, self-driven individuals to join us as Insurance Consultants! Be part of one of India’s most trusted brands and help people secure their future. 🛡️💙
🔑 Key Responsibilities:🤝 Identify and connect with potential clients
📞 Explain insurance plans (Life, Term, ULIPs, Retirement, etc.)
📝 Guide customers through the policy selection & application process
📊 Achieve monthly sales targets with customer-first approach
🧑‍🏫 Attend training sessions and upskill regularly
💬 Maintain long-term relationships with clients and ensure renewals
🧠 What You Bring:✅ 10th pass / 12th pass / Graduate (minimum education requirement may vary by region)
🗣️ Strong communication and presentation skills
🧍 Self-motivated, confident, and goal-oriented
📲 Basic understanding of digital tools and mobile apps
🌟 Freshers & experienced candidates welcome
🎁 What You Get:💰 Attractive commission-based earnings (no cap!)
🏆 Performance-based incentives, rewards & recognition
📚 Free training and IRDAI licensing support
🌐 Flexible working hours — work from home/field
📈 Opportunity to grow into Agency Manager / Development Officer roles

📢 Why Bajaj Allianz Life?✅ Trusted Brand
✅ 1,00,000+ Active Consultants
✅ Digital-First Processes
✅ Regular Rewards & Contests
📩 Interested? Apply Now!
📞 Contact: Debabrata Chakrabarty
📧 Email: chakrabartydebabrata4@gmail.com
🌐 Learn more: www.bajajallianzlife.com


Bajaj Allianz Life Insurance Company Limited

Insurance Consultant

Particulars Job Description
Educational Qualification UG Can apply / Any Graduate can apply.
Age &lt; 45
Work Experience Fresher - &lt;12 months – U1
12 months to 23 Months – U1
&gt;24 months – U2.
100% weightage will be calculated for BPO experience and 50%
weightage will be given to Non BPO experience.
Communication Should possess excellent Voice Communication skills
Computer Proficiency Should know basics of computer and knowledge of MS Office
(Word, Excel, PowerPoint) and latest operating systems
Typing 20 WPM and 80% accuracy.
Additional Comments Both side transportation will be provided.
Interview Rounds 1. RMG Screening as per the JD

2. Typing Test – min 20 WPM and 80% accuracy.
3. Versant: 60 or above
4. Operations Round.
5. HR / Offer discussion if selected.

Job Location Bangalore, Electronic City

Band
TCTC
to be
offered
Band
Max
U1 300,000 310000
U1 400,000 422000
U2 450,000 475000


Rb Consultancy

Mahadevapura Cross

Coordinating with property sellers and buyers in regards to documentation process after the property is finalised.
Coordinating and sending the documents to our empanelled advocates towards preparing of the Sale Agreement / Sale Deed.
Assisting the buyers and advocate in registering the Sale Deed or any other deed at the respective jurisdictional Sub-Registrar’s Office.
Handling all other documents like Khata etc
Handling all the rental agreement works



Pretty Properties

Jasola

Urgent Requirement: Senior Customer Relationship Executive (Sales) at The Detailing Gang a unit of Ola Car Wash Private Limited, Okhla Phase-2, South Delhi-110020

Job Profile:
 
This is Car Detailing Studio for Expensive Car Care like Ceramic Coating, Paint Protection Film, Car Detailing etc.
Our Minimum Cart value Range is Rs 40,000 to 3 Lakh per Car Care Services.
We Receive Leads from Google and Social Media Ads.
Our Customers are belongs to High-Profile and owned High-Expensive Cars like Audi, Mercedes, BMW, Ferrary, Rolls-Royce, Bentley etc.

Candidate has to call them and Follow up to convince and Covert into Sale.
Candidate should mature and diplomatically efficient to explain Packages and our USP and follow-up professionally 

No Cold Calling

 Requirement:
Minimum 2 Years Experience in Customer Care
Adequate Knowledge in Laptop, Email, Google Sheet, WhatsApp Business, Word, Typing
 
Age: 28 years to 38 Years
 
Locality:
Nearby Okhla or South Delhi is Preferred
 
Timing:
9:30 to 7:30, 6 Days in a Week
 
Salary:
25,000 to 35000
(fixed + Incentives Rs 5000 per 5 Lakh Sales)
 
Stipend: 50% of Salary for training period
 
Visit for Interview between 1 PM to 6PM any day
Address: The Detailing Gang – a unit of Ola Car Wash Private Limited, X-14, Ground Floor, Okhla Phase-2, South Delhi-110020
 

 


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