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I.I.T.Main Gate

Shri Krishna Garden Society

International BPO
STRICTLY WORK FROM OFFICE
Immediate Joining
US Customer Service Process/Collections Process
Shift Time - Rotational Shifts
Week Off - 5 days working 2 days’ week off (Rotational)
Education - HSC minimum 1 year Experience 
Fresher and Experience (BPO and non BPO) both can apply
Location: Malad/Bhayendar/ Thane/ Vikhroli
Job Types: Full-time, Permanent
Salary: ₹20,000.00 - ₹51,000.00 per month


Astrid  The  Job Consultant

International Customer Service Executive

Santoshi Mata Chowk

Vishwa Lodge

About us:

At PadCare, we’re on a mission to make hygiene sustainable. Founded in 2018, we have developed India’s first patented sanitary napkin recycling technology—PadCareX.

But we’re not just solving a waste problem, we’re building a circular economy that champions environmental resilience and social equity. Our service model closes the loop starting from collection, recycling, and transforming single-use sanitary napkins into sustainable materials, while also creating dignified jobs for marginalized waste workers, especially women, across the country.

With 100+ changemakers across 25+ cities, PadCare is driving real impact—for people and the planet. Recognized by Forbes, the World Economic Forum, and more, we believe business can be a force for good. If you do too, PadCare is where your purpose finds a home.

Oh, and you must have seen us on an episode of Shark Tank India, Season 2 - https://www.youtube.com/watch?v=7q0cmPtpJRo

To learn more about the work that PadCare is doing, check out the website: www.padcarelabs.com

Role overview & Key responsibilities:

The Customer Care Executive will be responsible for end-to-end complaint handling, post-service client engagement, and customer satisfaction monitoring. The role requires managing client interactions, ensuring timely resolution of complaints, validating service completion, and driving service excellence through proactive communication, feedback collection, and data-driven insights.

Log, acknowledge, and classify complaints from multiple channels into the centralized system.
Route complaints to relevant departments based on nature and priority.
Investigate, resolve, and document complaints with continuous customer updates.
Monitor MTTA (Mean Time to Acknowledge) & MTTR (Mean Time to Resolve) and publish reports.
Perform root cause analysis of recurring complaints and recommend preventive actions.
Contact clients post-service to confirm service completion and satisfaction.
Verify invoice submissions, acknowledgements, and escalate any delays.
Collect structured client feedback on service quality, product functionality, and technician behaviour (maintain >90% feedback collection & >4.5 average rating).
Verify and update client POC (Point of Contact) details regularly.
Maintain an updated master database of POC, service history, and client feedback trends.
Provide monthly insights and dashboard reports to the operations team.
Ensure compliance with regulatory standards and maintain accurate documentation.


What we're looking for:

Graduate degree in business administration, communications, marketing, or a related field
Excellent verbal and written communication skills
Strong organizational and time management abilities
High attention to detail and accuracy
Proficiency in MS Office Suite/Google Workspace, especially Excel/Sheets
CRM Tools (HubSpot, Zoho, or similar)​
Problem-solving aptitude
Ability to manage and report on data effectively
Proactive, reliable, and self-motivated work ethic
Culture Fit: Must align with PadCare’s values – Integrity, Entrepreneurship, Collaboration, Customer-First, Innovation


Work Mode: Full-time; based in Pune 

Why join us?

Compensation: Competitive salary in line with industry standards
Growth Path: Opportunity to lead the customer care department as PadCare expands globally.
Purpose With Impact: Join a mission-driven team transforming menstrual hygiene through sustainable solutions that uplift womens health, the environment, and sanitation workers' dignity.
Eco-Warrior in Action: Help recycle millions of sanitary pads and actively reduce landfill waste and carbon emissions—real impact, not just buzzwords.
Innovation Meets Heart: Be part of a team that blends empathy with patented 5D recycling tech to build the future of circular economy.
Grow With Us: We’re a fast-gowing, venture-backed startup offering real opportunities to scale your career as we scale our impact.
A Culture That Cares: Work in a space where collaboration, inclusivity, and purpose aren’t just values—they’re how we roll every day.



Padcare Labs

Customer Care Specialist

Subramanya Nagar

Hoodi

Hi. I need a good communication skilled persons for my company who are willing to grow in life and can work passionately
I want them to have good communication skills
I want them to know languages telugu, English if possible hindi.


Vtd Astrology

Customer Support Executive

Rashtrapati Bhavan

Hanuman Mandir Dundahera Gurgaon

Must speak extremely well in English without any MTI or grammatical errors.
Freshers and experienced candidates needed for domestic and international processes.
Immediate joiners only.
12th undergrads and graduates needed.


Grit Consulting

Customer Service Representative

NSEZ Noida

Hi Candidates,
 
Hope you are doing good.
 
I have an open position for an Inbound Customer Care Executive (International Process, Voice and Chat ) and would love to discuss if you're interested.

Job Description:
·       Position: Inbound Customer Care Executive (International Process, Voice, Chat and Tech Support)
·       Location: Sector 81 Noida
·       Salary: Up to 40K Per Month
·       Interview Mode: Virtual and F2F
 
For Voice Process -- 6+ Months Experience in International BPO in Voice is Mandatory.
For Chat Process -- 12+ Months Experience in International BPO in Chat is Mandatory.
For Tech Support -- 12+ Months Experience in International BPO in Tech Support is Mandatory.
 
Key Requirements:
·       6+ months of experience in an International BPO is mandatory.
·       Handling basic customer queries related to telecom bills and providing customer resolution.
·       Strong communication, interpersonal, and comprehension skills.
·       Providing support to international customers.
·       Willingness to work in US shifts (Night Shift).
·       For Tech support -- Should have experience with networking ,It, routing ,switches, modem, IP address DNS, DHCP, wifi ,internet ,VPN ,Firewall.
Its 5 Days working, company will provide both side cabs, Meals and PF etc.
 
If you are comfortable with the job description, please reply with your updated resume at sameer@rknjobs.com. I will then give you a call to finalize things and schedule your interview.
 


RKN Business Solutions

Noida Sector 81

🌟 Hiring Alert – International & Domestic Chat/Voice Process 🌟

💼 Open Positions
International Chat Process – 80 Openings

Domestic Voice Process (Travel/E-Commerce) – 100 Openings (50 per batch)

✅ Eligibility Criteria
For International Chat Process:

Minimum 1 year International Chat (Dual Concurrency) experience

Education: 12th Pass & Above

Immediate Joiners Preferred

Age Limit: Up to 42 years

Ready to Relocate to Noida

For Domestic Voice Process:

Minimum 6 months BPO – Customer Service experience (Travel / E-Commerce preferred)

Education: Graduation is mandatory

Versant Score: B2 or above

💰 Compensation
International Process:

12–17 Months Exp: ₹3,85,000 PA

18–23 Months Exp: ₹4,10,000 PA

24+ Months Exp: ₹4,33,000 PA

Domestic Process:

Up to ₹3.2 LPA

🕒 Work Schedule
5 Days Working | Rotational Shifts (24/7)

Rotational Week Offs

💬 Interview Process
HR Round

Operations Round

Written Versant Test (Minimum Score: 58/80)

Chat/Process Assessment

📝 Key Responsibilities
International Chat Process:

Handle customer queries via live chat professionally & promptly

Provide accurate product/service information and resolutions

Maintain and update records in CRM

Achieve response time & customer satisfaction targets

Domestic Voice Process:

Handle voice-based customer support for travel & e-commerce queries

Assist customers with bookings, cancellations, reschedules, and refunds

Ensure accurate and timely resolutions

Collaborate with leads and support teams to meet KPIs

Maintain compliance and confidentiality standards

📢 Perks & Benefits
5-Day Work Week

Both Side Cab Facility

Great Career Growth Opportunities

Supportive Work Environment

💬 Interested candidates can apply directly or DM with “Interested” to schedule your interview!
9711322872


Skillroom India Pvt. Ltd.

Bellanduru

Job Details:
Location: Pritech Park SEZ, Block 7, Outer Ring Rd, Hobli , Bellandur, Varthur , Bengaluru, Karnataka
Employment Type: Contract

Work Type: on-site
No of Openings: 100

Created At: 23 September 2025
Updated At: 13 October 2025

Salary: INR 28000 - 40000 / monthly
Application Deadline: Not specified
Description:
International Customer Support (US Process)Company: Accenture
Position Type: Contract-to-Hire (C2H)
Location: Bangalore (Work from Office)
Shifts: US Shifts (5 PM IST – 7 AM IST, rotational week-offs)
Experience: Experienced (7months to 3 years)
salary: ₹28,000 – ₹40,000 CTC (based on level & experience)
About the Role:
Accenture is seeking enthusiastic and customer-focused professionals to join our International Customer Support Team. This role involves interacting with US-based clients, ensuring exceptional customer service, and meeting performance benchmarks. Candidates must be flexible to work in night shifts and clear multiple screening rounds (including Versant – minimum score 58).
Key Responsibilities:
Handle inbound and outbound calls with US customers.
Provide accurate information, resolve queries, and maintain strong call openings and closures.
Support client’s hiring requirements by screening candidates and documenting outcomes in tools.
Deliver outstanding customer experiences while meeting quality and productivity targets.
Adhere to client-specific guidelines, including US holiday schedules (as per Accenture discretion).
Collaborate in a team-driven environment with flexibility for weekend shifts.
Eligibility & Screening Guidelines :
Experienced (0.6–3 years): Customer support/contact center background preferred. Undergraduates with 1+ years of relevant experience are also eligible.
Mandatory: PF history from previous organizations.
Must clear Versant Test with score ≥ 58.
Strong English communication skills (verbal & written).
Confident in call handling, introductions, and closures.
Prior exposure to US contact centers is preferred.
Skills Required :
Excellent communication skills (verbal & written).
Strong problem-solving and interpersonal skills.
Flexibility to work in night shifts & rotational workweeks (Mon–Fri, Tue–Sat, or Wed–Sun).
Ability to handle pressure and client expectations.
Technical adaptability to use call handling, CRM, and reporting tools.
Work Locations:Pritech Park SEZ, Block 7, Outer Ring Rd, Bellandur, Bengaluru, Karnataka
Hiring Process :

Initial Screening (communication & eligibility check)
Versant Test (minimum score 58)
Communication/Voice & Accent round
Operations round


Skills:
problem-solving and interpersonal skills .flexibility to work in night shifts & rotational workweeks (Mon–Fri, Tue–Sat, or Wed–Sun).handle pressure and client expectations .call handling
Experience: 1 - 3 years
Qualification Requirements: Graduation (10 + 2 + 3)
About the Company
Name: Quess Corp Limited
Address:
Area: Hobli, Bellandur, Varthur
City: Bengaluru
Pin code: 560103
Street: PriTech Park SEZ, Block 7, Outer Ring Rd
Location Link: View on Map
Hiring Need: Immediate


Quess Corp Limited

International Customer Support Executive

Ahmedabad (Rural) District Court

Archana Farm

Our company is into Healthcare sector and we have a vacancy for Call Centre Executive (CUSTOMER CARE DIVISION)
The candidate will be responsible for INBOUND CUSTOMER SERVICE CALLS ONLY.
No outbound calling / sales.
This is a NON-SALES process and need not sell anything, ONLY incoming calls to be attended from Australian customers and give solutions to customer complaints/ queries.
SHIFT TIMINGS ; EARLY MORNING 3.15 am to AFTERNOON 1.30 pm ( including lunch breaks and short breaks ).
5 DAYS WORKING


Konnect Brands

Call Center Executive

HSR Layout

We are seeking a proactive Customer Experience Executive with D2C experience to be the voice of our brand and deliver a seamless journey for our customers.
Key Responsibilities:
Handle customer queries across calls, chats, and emails with empathy and professionalism.
Resolve issues quickly while maintaining a high level of customer satisfaction.
Manage and update records using Excel and CRM tools.
Collaborate with internal teams to escalate and close customer concerns.
Share customer insights to improve overall experience.

Requirements:
Fluent in English, Hindi, and Kannada (spoken & written).
Prior experience in customer support for D2C companies.
Strong working knowledge of Excel and CRM software.
Excellent communication and problem-solving skills.

What We Offer:
Dynamic and supportive work environment.
Opportunity to grow in a fast-scaling D2C wellness brand.



Solve4X Technologies Private Limited

Customer Experience Executive

Ghansoli Naka

Hexaware Technologies Ltd

Inbound Customer Service Advisor

Mehrabad Baug

Jawahar Nagar

Teleperformance

International BPO Executive

Johar Chowk

We are seeking a dedicated and empathetic Customer Support Executive to join our team. The ideal candidate will be responsible for providing exceptional customer service, addressing inquiries, resolving issues, and ensuring customer satisfaction.

Key Responsibilities
1. Customer Interaction: Handle incoming calls, emails, and chat requests from customers to address their inquiries, complaints, and provide product information.
 2. Issue Resolution: Identify and resolve customer issues promptly and efficiently, escalating complex problems to the appropriate department if necessary.
3. Product Knowledge: Maintain a thorough understanding of the company’s products and services to provide accurate information and support to customers.
4. Customer Records: Accurately document customer interactions and maintain detailed records of inquiries, complaints, and actions taken.
5. Feedback Collection: Gather customer feedback and communicate it to relevant departments to improve products and services.
6. Follow-Up: Conduct follow-up communications with customers to ensure their issues are resolved and they are satisfied with the service.
7. Support Team: Collaborate with team members to improve customer service processes and share best practices.
8. Compliance: Adhere to company policies, procedures, and regulatory requirements in all customer interactions.


Ayka Communication Pvt Ltd Pvt. Ltd

Malvani Block No 6

Job Description:
We are looking for a motivated and empathetic Customer Support Executive to join our team. The ideal candidate will handle customer queries through calls, emails, or chat, ensuring a positive customer experience and timely resolution of issues.

Responsibilities:
Handle customer inquiries professionally via phone, email, or chat.
Resolve customer complaints efficiently and accurately.
Maintain records of customer interactions and feedback.
Collaborate with other departments to resolve complex issues.
Ensure customer satisfaction and promote company services.
Meet daily/weekly performance and quality targets.


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