Jobs

Customer Support

Anywhere in India

Agra

Ahmedabad

Ahmednagar

Ajmer

Aligarh

Amritsar

Asansol

Aurangabad

Bareilly

Belagavi

Bengaluru

Bhavnagar

Bhilai

Bhopal

Bhubaneswar

Bikaner

Chandigarh

Chennai

Coimbatore

Cuttack

Dehradun

Delhi-NCR

Dhanbad

Gorakhpur

Guntur

Guwahati

Gwalior

Hubli

Hyderabad

Indore

Jabalpur

Jaipur

Jalandhar

Jamnagar

Jamshedpur

Jodhpur

Kannur

Kanpur

Kochi

Kolhapur

Kolkata

Kota

Lucknow

Ludhiana

Madurai

Malappuram

Mangalore

Meerut

Mumbai

Mysuru

Nagpur

Nashik

Panipat

Patna

Prayagraj

Puducherry

Pune

Raipur

Rajkot

Ranchi

Saharanpur

Salem

Solapur

Surat

Thiruvananthapuram

Trichy

Udaipur

Ujjain

Vadodara

Varanasi

Vijayawada

Visakhapatnam

Warangal

Admin / Back Office / Computer Operator

Advertising / Communication

Aviation & Aerospace

Banking / Insurance / Financial Services

Beauty, Fitness & Personal Care

Construction & Site Engineering

Consulting

Content, Editorial & Journalism

CSR & Social Service

Data Science & Analytics

Delivery / Driver / Logistics

Domestic Worker

Energy & Mining

Engineering - Hardware & Networks

Environment Health & Safety

Facility Management

Finance & Accounting

Healthcare / Doctor / Hospital Staff

Human Resources

IT & Information Security

Legal & Regulatory

Maintenance Services

Marketing / Brand / Digital Marketing

Media Production & Entertainment

Operations

Production / Manufacturing / Engineering

Product Management

Project & Program Management

Purchase & Supply Chain

Quality Assurance

Research & Development

Restaurant / Hospitality / Tourism

Retail & eCommerce

Risk Management & Compliance

Sales & BD

Security Services

Shipping & Maritime

Software Engineering

Strategic & Top Management

Tailoring, Apparel & Home Furnishing

Teaching & Training

UX, Design & Architecture

Popular Job Localities

Popular Job Companies

Popular Job Departments

Jobs in Top Cities

Popular Job Type

Start Hiring

Subramanya Nagar

Kudlu

Job Description- 
● Handle customers on their enquiries/complaints via multiple channels i.e. call/mail.
● Resolve 9-10 customer tickets per hour
● To understand the product features for better problem solving.
● To keep records of customer interactions, transactions, comments, complaints.
● Communicate issues to appropriate internal teams as necessary for quick resolution and
coordinate with them for solving any customer issues.
● To ensure customer satisfaction and provide an empathetic experience to every user.
● To own every interaction with the customer and ensure every customer is a happy
customer
● Reporting all product and service-related issue/trends to the respective support staff

Requirements- 
● Graduation is mandatory
● 1+ years of experience in customer service function (e-com / hospitality industry
preferred)
● Good comprehension skills -- ability to clearly understand and relate to the issues
customers raise
● Good composition skills-- ability to compose a grammatically correct, concise, and
accurate written response
● Effective problem solving skills


Cultfit

Customer Support Executive

Santoshi Mata Chowk

Gokul Nagar Dhanori Road

Job Description: 

We are looking for a motivated and detail-oriented Telecaller QA to monitor, evaluate, and enhance the performance of customer-facing call teams. This role plays a key part in maintaining service quality, coaching telecallers, and ensuring consistent adherence to client SLAs.
Key Responsibilities:
 Call Quality Monitoring:
Monitor live and recorded calls to ensure adherence to client and process standards
Conduct regular audits to check communication quality, script compliance, and accuracy
Perform quality checks across all stages of the telecalling process
Participate in internal and external call calibrations

Reporting & Feedback:
Provide 100% actionable feedback to agents based on performance gaps
Prepare daily/weekly/monthly QA reports and share insights with internal stakeholders
Ensure documentation of quality scores and areas of improvement

Team Briefings & Coaching:
Conduct briefing sessions on call quality metrics and customer handling etiquette
Support team leaders in driving adherence to quality KPIs
Work closely with telecaller teams to achieve qualitative client-defined goals

 
 
Essential Skills Required:
Confident, positive body language with a solution-driven attitude
Willingness to take on process challenges and explore new ideas
Creative and flexible approach to quality improvement
Knowledge of reporting tools and proficiency in MS Excel


Benefits: 

– Competitive salary
– Possibilities for career development and advancement
– Health insurance
– Flexible work schedule


Worldspace Consulting

Quality Analyst

Rashtrapati Bhavan

Vaibhav Khand

🌟 International Chat Process 🌟
📌 Requirements:
✅ Minimum 1 year International Chat (Dual Concurrency) experience
✅ 12th Pass & Above
✅ Immediate Joiners Preferred
✅ Ready to Relocate | Max Age: 42

💰 Salary:
1217 Months Exp: ₹3,85,000 PA
18–23 Months Exp: ₹4,10,000 PA
24+ Months Exp: ₹4,33,000 PA


💼 Interview Flow:
HR Round ➡ Ops Round ➡ Written Versant (58/80) ➡ Chat Assessment

📝 Key Responsibilities:
Handle customer queries via live chat professionally & promptly
Provide accurate product/service info to help customers decide
Maintain records in CRM system
Achieve targets on response time & customer satisfaction




Red Hibiscus Info Solutions

Chat Support Executive (International Process)

Mylasandra Gate

Manish Medi Innovation

Customer Care Executive

I.I.T.Main Gate

Ambika Nagar Thane

Need candidates with Excellent English Speaking Skills, 24/7 Rotational shifts with 2 Rotational weekoffs, salary upto 38k. Home pickup and drop is available.


Best Recruit Placement

Satav Vasti

Contacting and advising interested leads on appropriate insurance products (Outbound LOB).


Yogeshwar

Insurance Sales Executive

Maruti Udyog Gate 1 Gurgaon

Job Location - Gurugram & Noida

International voice process
salary - 15k to 40k + incentives
5 days working
Both side cabs
rotational shifts
freshers and experience both can apply

Interview location - sec 18, Gurugram


Avilox Jobs Gateway (OPC) Private Limited

International Voice Process Agent

Shakthi Ganapathi Nagar

We are looking for experienced Tele callers to join our team at Aarav Gold Company, a trusted name in gold buying. The ideal candidate should have strong communication skills, a positive attitude, and the ability to convert leads into customers.

Responsibilities:

Make outbound calls to potential customers and explain our gold buying services.

Follow up on leads and maintain customer records.

Build trust with customers and handle their queries professionally.

Maintain call data and feedback for management review.

Requirements:

Minimum 1 year of tele calling experience.

Excellent communication and convincing skills.

Basic computer knowledge and data entry skills.

Ability to handle customer calls confidently and politely.

Language: Kannada, Hindi, English (any 2 mandatory).


Salary:

₹20,000 – ₹35,000 per month (Based on experience & performance)

Incentives on conversions.

Benefits:

Attractive incentive structure

Friendly work environment

Career growth opportunities


Aarav Gold Company

Telecaller Cum Computer Operator

A C Guards

Attapur Ring Road

We're Hiring – Location: On-Site | Hyderabad Work Hours: 9:00 AM to 5:30 PM | Monday to Saturday

Hi Everyone,
This is a reputed fin-tech training institute and we are looking for candidates with excellent communications skills for the below positions.
1 male and 1 female for information desk - MBA - good to have NISM certification - Directing the visitors and assisting with the required information.
1 female for the role of Client Relationship Manager - MBA Finance (Financial services / advisory background preferred) - for handling clients funds
1 female for reception desk - Any qualification - attending the visitors 

Meet Mr. Sandeep
Address, CityIndex, 3rd floor, Stellar towers, Road.no.3, Telecom Nagar, Gachibowli - 500032
Feel free to reach us out for more details or any queries on the job role.


Cityindex Technologies & Training Solutions Private Limited

Client Relationship Manager

Malad West

Email Support Executive [saturday-sunday Off]
Location: Malad

Job Type: Full-time

Salary: Up to ₹35,000 in-hand

About the Role:

- Provide customer support via chat for Lloyds Bank
- Respond to customer queries, resolve issues, and ensure excellent service
- Work in a 24/7 environment (mostly night shifts) with 2 weeks on and 2 weeks off schedule


Multi National Company

Email Support Executive

Aliya Bans Chowk Gurgaon

Roles & Responsibilities:-
 
·         Randomly monitor the calls of assigned advisor and maintain advisor coverage on regular basis
·         Need to manage BAU, Business intelligence audit and other compliance / Focus audits as per business / client requirement
·         Participate in calibration session with vendor and promote collaboration.
·         Identifying process gaps and sharing process improvement suggestions.
To work together as a team and achieve the set targets.
 
Required skills and qualification:-
               
·         Minimum 6 months experience as QA in BPO / Call center or more than 1 year experience as associate in call center
·         Must be a graduate
·         Basic excel knowledge is must
·         Good communication skills are required.
·         Customer Service skills
·         Good analytical skills
·         Time Management
·         Ability to multi-task


Career Shine Global Solutions

Call Quality Analyst

Handle customer queries via phone calls, emails, or chats to resolve their concerns in a timely and professional manner.
Provide accurate information on products/services offered by the company to customers.
Identify opportunities to upsell/cross-sell relevant products/services based on customer needs.
Maintain records of all interactions with customers using CRM software.
Collaborate with internal teams to resolve complex issues that require escalation.



Tech Mahindra Ltd

Barkatpura

Job Description:
 Assist customers with inquiries and resolve issues via phone, email, or chat.
Provide product information and troubleshoot problems.
Ensure customer satisfaction through effective communication and timely support.
Escalate complex issues to the appropriate department.
Collect customer feedback and report common concerns to management.
Requirements:
 Excellent communication skills Hindi, English
 Problem-solving skills.
Strong attention to detail.
Ability to work in a fast-paced environment.
MS office skills (Excel, Word, typing)



Rajkumar Jain Matrimonial Services 

Customer Service Representative

Mittal Estate

Job Purpose: We are looking an experienced Customer Excellence for managing large Volume of incoming calls/emails.
Responsibilities: ∙ Identify and assess customers’ needs to achieve satisfaction ∙ Build sustainable relationships and trust with customer accounts through open and interactive communication ∙ Provide accurate, valid and complete information by using the right methods/tools ∙ Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents ∙ Take the extra mile to engage customers ∙ Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed ∙ Understanding and striving to meet or exceed contact center metrics while providing excellent consistent customer service ∙ Escalate well deserved calls to the Escalations team as per the defined standards and protocol ∙ Follow communication procedures, guidelines and policies
Desired candidate profile: ∙ Excellent written and verbal commutations skills ∙ Excellent customer service skills, including maintaining focus on the customer issues ∙ BPO/KPO Experience is must ∙ Flexible with the working schedule∙ Should be from blended process ∙ Should have good experience in Inbound calls/emails/chat process. Experience: 2+ years Qualification: Graduate


AI Resume builder

AI Resume checker

AI Cover letter generator

Blog

Customer Support Jobs - 2693 Verified Vacancies

Customer Support Executive

Quality Analyst

Chat Support Executive (International Process)

Customer Care Executive

Customer Care Executive

Insurance Sales Executive

International Voice Process Agent

Telecaller Cum Computer Operator

Client Relationship Manager

Email Support Executive

Call Quality Analyst

Customer Support Executive

Customer Service Representative

Customer Support Executive

Know more about Customer Support Jobs In Datia