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J R Infotechs.Com

Ground Cordinator

Rashtrapati Bhavan

NSEZ Noida

Tech Mahindra Ltd

International BPO Executive

I.I.T.Main Gate

Quinscent Height

TECH MAHINDRA - HIRING FOR VOICE Process - FRESHERS / EXPERIENCED


Key Responsibilities:
- Voice Process
- Provide excellent customer service to clients across different time zones
- Resolve customer queries effectively and efficiently
- Demonstrate strong communication and interpersonal skills

LOCATION : Mumbai 
NOTE- ONLY MUMBAI CANDIDATES CAN APPLY

Eligibility:
- Graduate/Undergraduate degree
- Freshers with excellent communication skills can apply 
- Candidates with 6-12 months of international voice process experience are also welcome to 
Apply

Selection Process:
- HR Interview
- VNA (Voice and Accent) Assessment
- Ops Interview

Shift Requirements:
- Candidates should be comfortable working rotational shifts 24*7

Perks and Benefits:
- One-way cab facility (for addresses within designated boundaries)
- Quick onboarding process
- Competitive benefits package



Apply now:
CONTACT: HR Shruti Gowda 9082344785
HR Team Tech Mahindra


International Voice Process Agent

Subramanya Nagar

Jn of Nh-7

We are looking for a Customer Service Associate to join. The role involves updating accurate data in databases, spreadsheets, and systems as required. With a collaborative environment and growth opportunities, the position offers a ₹18000 - ₹35000 salary.
Key Responsibilities:
Maintain and organize physical and digital records for easy access and retrieval.
Communicate with relevant teams to clarify data inconsistencies and improve processes.
Verify data accuracy, correct errors, and identify irregularities promptly.
Ensure data accuracy and accessibility to facilitate smooth operations.
Generate reports and summaries to aid internal decision-making processes.
Maintain confidentiality of sensitive information at all times.

Job Requirements:
The minimum qualification for this role is 12th Pass and 0 - 0.5 years of experience. Candidates must have strong attention to detail, a high level of accuracy, solid organizational skills, and the ability to manage multiple tasks efficiently.


On U

Customer Service Associate

Santoshi Mata Chowk

Satav Vasti


✨ Role: Customer Success Associate (Outbound – Insurance advisor)
📍 Location: Kharadi, Pune
👩‍💼 Mode: Work From Office
👥 Openings: 200
🎯 Your Responsibilities:
Connect with customers & recommend the right insurance products
Deliver excellent communication & service
Ensure quick and accurate responses
✅ Eligibility:
Graduate (any field)
Freshers & experienced candidates welcome
Fluent in English & Hindi (no MTI/RTI)
Insurance/Sales experience is a plus!
💰 Salary:
Freshers: Up to ₹25,000 CTC
Experienced: Up to ₹35,000 CTC



Transcom

Customer Support Advisor

Kammasandra

Urgent Opening for International voice process

Minimum 12th passed required
Age- 45 max
5 days working
2 days off
both side Cab provided

Salary- upto 45k ( depends on exp and Interview score )


Rb Consultancy

Aliya Bans Chowk Gurgaon

Roles & Responsibilities:-
 
·         Randomly monitor the calls of assigned advisor and maintain advisor coverage on regular basis
·         Need to manage BAU, Business intelligence audit and other compliance / Focus audits as per business / client requirement
·         Participate in calibration session with vendor and promote collaboration.
·         Identifying process gaps and sharing process improvement suggestions.
To work together as a team and achieve the set targets.
 
Required skills and qualification:-
               
·         Minimum 6 months experience as QA in BPO / Call center or more than 1 year experience as associate in call center
·         Must be a graduate
·         Basic excel knowledge is must
·         Good communication skills are required.
·         Customer Service skills
·         Good analytical skills
·         Time Management
·         Ability to multi-task


Career Shine Global Solutions

Call Quality Analyst

Gandhi Nagar Mod

Goshala

Greetings from Teleperformance!

We are hiring QA for voice process in our company.

Candidate must be a graduate & Fully vaccinated.
Should have minimum 1 year experience as a quality analyst in his previous experience.
Should have knowledge in QC tools, Excel, Dashboards, Call calibration, call audits, Call monitoring and sharing feedback.
Excellent communication skills
• 6 Days working.
•Salary-Up to 5 CTC


If Interested Call or share resume Yamanur:- 9449900627
yamanurappa.kuri@teleperformancedibs.com


Teleperformance

Quality Analyst

Manyatha Tech Park

Customer support voice and non voice 
Salary - 20k to 35 k
Work form home office 
Incentive 
2 way cab
Multiple Opening is their in Bangalore location for bpo 



Yaspire Talent

Customer Support Executive

Ahmedabad (Rural) District Court

Commerce College Hostel

Job Title: Team Lead – Support & Customer Success
About HomeMate
HomeMate is a smart home technology brand that makes daily life easier, safer, and more connected. We deliver great products and excellent customer service.

Role Overview
We are looking for a Team Lead who can manage the support team and also handle key customer success tasks.
You will lead 4–5 team members, guide them in solving issues, and personally take care of important customers to ensure they get the best experience.

Key Responsibilities
1. Team Management
Lead and supervise support executives
Assign tasks and monitor performance
Coach and train team members
Ensure timely and high-quality support

2. Customer Success (Selective / High Priority)
Help key customers with onboarding and setup
Guide them to use product features effectively
Build long-term customer relationships
Follow up to ensure satisfaction

3. Issue Resolution
Take ownership of escalated or complex cases
Work with technical/engineering teams if needed
Maintain FAQs and support documentation

4. Process & Reporting
Track team performance and support metrics
Provide weekly updates to management
Suggest improvements in service and customer experience


Requirements
5+ years in technical support / customer-facing role
1–2 years of team leadership experience
Strong English communication skills (spoken & written)
Good problem-solving and decision-making ability
Able to manage people and handle pressure
Knowledge of smart home / IoT / networking is a plus
Experience with CRM / ticketing systems preferred


What We Offer
Leadership role in a fast-growing tech company
Supportive and collaborative work culture
Training on HomeMate products and tools
Career growth into senior management roles


If you are a strong leader who enjoys helping customers and guiding teams, we want to hear from you!
Apply now !!


Homemate Smart Private Limited

Team Lead – Customer Support & Success

Malad West

Handle customer queries via phone calls, emails, and chats to resolve their concerns in a timely and professional manner.
Identify opportunities to upsell/cross-sell relevant products/services based on customer needs.
Provide accurate information on products/services offered by the company to customers.
Maintain records of all interactions with customers using CRM software (Zoho).
Escalate complex issues to senior team members or supervisors when necessary.




Senior Customer Care Representative

Handle customer queries via phone calls, emails, or chats to resolve their concerns in a timely and professional manner.
Provide accurate information on products/services offered by the company to customers.
Identify opportunities to upsell/cross-sell relevant products/services based on customer needs.
Maintain records of all interactions with customers using CRM software.
Collaborate with internal teams to resolve complex issues that require escalation.



A C Guards

Barkatpura

Job Description:
 Assist customers with inquiries and resolve issues via phone, email, or chat.
Provide product information and troubleshoot problems.
Ensure customer satisfaction through effective communication and timely support.
Escalate complex issues to the appropriate department.
Collect customer feedback and report common concerns to management.
Requirements:
 Excellent communication skills Hindi, English
 Problem-solving skills.
Strong attention to detail.
Ability to work in a fast-paced environment.
MS office skills (Excel, Word, typing)



Rajkumar Jain Matrimonial Services 

Customer Service Representative

DR. APPT.

Regional Language experience in must - Any language from Tamil, Telugu, Kannada (Hindi & English is must with any regional language)
Inbound Customer Care
Outbound Sales
Excellent communication skills


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Customer Support Jobs - 2449 Verified Vacancies

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International Voice Process Agent

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Team Lead – Customer Support & Success

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