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Sector 29 Chandigarh

Drari mohali

Job Description:
Customer Support Executive – Voice & Chat Process
Location: Mohali / Chandigarh

Key Responsibilities:

Handle customer queries professionally via voice or chat channels.
Troubleshoot and resolve basic technical issues (for technical process).
Ensure excellent communication and customer experience.
Maintain accurate customer records in CRM tools.
Meet daily performance metrics and service quality targets.


Eligibility Criteria:
             Education: Graduate or Undergraduate (Any Stream)
Experience: Freshers can apply
Communication Skills: Excellent English communication required (verbal & written)
Shift: Rotational shifts including night shifts
Work Type: Full-time, Office-based
CTC (Including PLI): ₹28,000 to ₹33,000 per month
Performance Linked Incentives (PLI)
5 Days Working / Rotational Offs

Growth opportunities in International Process
Interview Process:HR Screening
Communication Assessment
Operations / Final Round


Join Us If You:
Have strong English communication.
Are comfortable working in a fast-paced customer environment.
Want to start a career in the International BPO industry.



India Job Kart

Customer Support Executive

Subramanya Nagar

Honga Sandra

Experience:

 1–2+ years (preferably in Banking/NBFC chat-based process)

Job Description:

We are looking for a Chat Support Executive to efficiently handle customer interactions through live chat. The ideal candidate should possess strong communication skills, attention to detail, and the ability to resolve customer queries with professionalism and accuracy.

Key Responsibilities:

Handle and resolve customer queries through live chat in a timely and professional manner.
Maintain high-quality written communication with accurate grammar and clarity.
Ensure excellent customer experience by providing prompt and accurate responses.
Coordinate with internal teams to address customer concerns when required.
Maintain records of customer interactions and feedback.

Required Skills & Qualifications:

1–2+ years of experience in a chat-based customer support process (preferably in Banking or NBFC sector).
Strong written and verbal communication skills with impeccable grammar.
Fast and accurate typing speed (35+ WPM preferred).
Graduate or Undergraduate in any discipline.
Customer-focused attitude with good problem-solving ability.




If Interested, Please contact on below Details

Ph - 9738426881
E mail - khizer.sharieff@moneyview.in


Whizdm Innovations

Chat Support Executive

Rashtrapati Bhavan

Noida Sector 142

Job Description
Handling customer queries for a global sportswear brand.
Handle inbound calls.
Resolve customer concerns, Ensure CSAT & FCR.
Excellent communication, Customer-centric approach.

MNC Company,
Graduate Freshers/UG-6 months in any BPO Voice required.
No B.Tech


Careersource

Customer Service Representative

I.I.T.Main Gate

Sector No 9 Airoli

Inbound Customer Service Advisor

HSR Layout

About Sugar.fit 
Founded in 2021,sugar.fit provides a “Personalized evidence-based path to Type 2 andPre
Diabetes Reversal & management”. sugar.fit leverages a precision health platform combining
CGM sensors, Machine Learning, and Medical Science to improve human metabolic health
and reverse chronic disease through precision nutrition, progressive fitness, and behavioral
health advice.
We are backed by Cure.fit, Tanglin Venture Partners, Endiya Partners and Mass Mutual
Ventures with $11M in Series A funding. We are eager to leverage the power of
technology to help people live everyday lives. We are looking for true-blue product folks who
are passionate about solving problems using technology and are eager to work in an early-stage
start-up to join our team. If you are passionate about and have
experience building platform products in the domains of health, fitness, mobile, and data, we
would love to talk to you.
Our current headcount is 250 employees, and we are expanding rapidly across different cities of
India and we are looking for experienced Customer Support / Relationship
Manager role to join our team.

About the Job Responsibilities 
Customer Interaction: 
• Respond to customer inquiries via phone, email, and chat promptly and professionally.
• Provide accurate information and solutions to customer issues.
• Handle and resolve customer complaints effectively.
• Identify and assess customers’ needs to achieve satisfaction.
• Troubleshoot technical issues and guide customers through problem-solving steps.
• Share customer feedback and suggestions with the team for continuous improvement.
• Escalate unresolved issues to the appropriate internal teams as needed.
• Overseeing the relationship with customers handled by your team.
• Keeping customers updated on the latest products to increase sales.
• Meeting with managers in the organization to plan strategically.
• Expanding the customer base by upselling and cross-selling.
• Understanding key customer individual needs and addressing these
• Participate in training sessions and workshops to enhance skills and knowledge..
• Conducting business reviews using CRM programs.
• Knowing your competition and strategizing accordingly.
• Inbound / Outbound Calling Experience
• Experience in handling high volume tickets.
• Seeking long term engagement.
• Ready to work on flexible timings.

Qualifications 
• Excellent interpersonal and communication skills.
• A bachelor’s degree in administration or a related field.
• A team player with leadership skills.
• Maintain a positive attitude focused on customer satisfaction


Ragus Healthcare

Customer Support Associate

Muneshwara Nagar

Job Title: Email Support Executive (Customer Experience – Regulated Sector)
 
Job Summary:
We are looking for a detail-oriented and empathetic Email Support Executive to handle customer queries and complaints primarily over email, with a focus on compliance and quality. The ideal candidate should have prior experience in a regulated industry (BFSI, FinTech, Telecom, etc.), be comfortable dealing with sensitive information, and demonstrate excellent written communication skills.
 
Key Responsibilities:
Respond to customer queries, complaints, and service requests via email within defined TAT & quality SLAs
Investigate and resolve issues while adhering to regulatory and company guidelines
Draft clear, professional, and empathetic responses aligned with brand tone
Escalate unresolved or complex queries to relevant internal stakeholders
Maintain detailed case logs, follow-up trackers, and closure documentation
Identify recurring issues and flag them to supervisors for resolution
Ensure full compliance with RBI, TRAI, or other relevant regulatory frameworks (as applicable)
Support internal audit requests by providing email logs and response samples
Participate in periodic quality audits, calibration sessions, and feedback reviews

 
Key Requirements:
Minimum 2 years of experience in email-based customer support in a regulated industry (FinTech, BFSI, Insurance, Telecom, etc.)
Excellent written communication and comprehension skills
Strong attention to detail, tone, and accuracy in responses
Familiarity with CRM tools like Freshdesk, Zendesk, Salesforce, or in-house systems
Understanding of compliance and data confidentiality protocols
Ability to work independently and manage high ticket volumes with discipline
Comfortable working in rotational shifts (if applicable)

 
Preferred Qualifications:
Graduate in any discipline (preferred: business, commerce, or communication)
Prior experience handling sensitive or high-priority customer cases
Exposure to regulatory complaint handling or audit documentation is a plus

 
What We Offer:
Opportunity to grow within a structured customer experience function
Exposure to regulatory processes and high-standard compliance environments
Work with cross-functional teams (Legal, Tech, Product) to improve CX
Training, mentorship, and access to industry best practices



Money View

Email Support Executive

Bhayandar West

Monitors and evaluates the quality of inbound and/or outbound telephone calls and other customer contact methods (e.g, email, chat) for accuracy and adherence to quality standards
Documents quality issues and performance measures for management review
Provides information to assist in the feedback and formal education process of individuals on the phone
Positions on this level are fully proficient in executing established standards
Works independently within set frames and follows set course
Has a knowledge base typically acquired from a professional/university degree and approximately 1-2 years of practical professional experience in a particular area
Develops own knowledge, shares best practice and develops relevant/appropriate solutions
Positions at this level are expected to continuously improve the day-to-day activities/processes.
Can be a formal team leader of more junior co-workers and may set day-to-day operational objectives.



Teleperformance

Quality Analyst

A C Guards

HITEC City

We are seeking a highly organized and detail-oriented System Builder, Documentor, and Process Maker to create and maintain efficient workflows, training programs, and process documentation. This role is critical for developing operational systems that allow our teams and clients to operate seamlessly, ensuring consistent and scalable execution. The ideal candidate will have experience in process creation, training program development, and the ability to identify and optimize operational inefficiencies.

Age limit - 18 to 28 years.

Only Freshers Candidates can apply


Version Technology

Document Verification Executive (Office)

Malad West

📢 Urgent Hiring – BPO Voice Process (Malad Location) 

📍 Location: Malad.
🕒 Shift Time: 8:00 AM – 8:00 PM (Any 9-hour rotational shift)
🗓️ Week Off: 6 Days working, 1 rotational week off

🎯 Option 1 – Experienced Candidates
✅ Qualification: Graduate with 1 year experience OR HSC with 3 years of BPO experience (on paper)
💰 Salary: ₹21,000 – ₹23,000 (In-hand)
🗣️ Languages Required: English + Hindi
🧭 Rounds: HR → AMCAT → OPS
💬 Note: Excellent communication skills are mandatory

📩 Please share your resume ASAP @ 8320236872

Thanks & Regards,
Arun Bachhav
Baroda Rojgar Consultancy
📞 8420236872
📧 arun.bachhav@barodarojgar.com


Baroda Rojgar

Airoli

contact - 7208772454

LAST DAY FOR WFH Process 


*Process*customer service WFH VOICE EXPECTATION

Fresher Salary: ₹18,000 In-hand

Experienced: ₹23,000 In-hand (As per last drawn)


💸 Perks:
• Travel Allowance: ₹1,750
• Performance Incentive: ₹0 –2750/-


Please note agents will be expected to work in chat and sms and they would be expected to take calls as per business requirements and should be comfortable with that

____________________________________

* Real Estate sales process
Salary : ₹12000 - 35000

Incentives: no cap


___________________________________


🔹customer support WFO Voice Process*


Level 1: ₹18k – ₹23K (6 months – 2 years BPO exp)

Level 2: ₹23k – ₹28k (3 – 6 years BPO exp)

📑 Documents Required for Ops Round: Offer Letter, Last 3 Months Salary Slips, Relieving Letter


💸 Monthly Incentives: ₹2,750
💰 OT: ₹0–₹10k
🎁 Quarterly/Patty Incentives: ₹0–₹18k
🚗 Travel Allowance: ₹1,750

Earning potential upto 45-50K

contact 7208772454


 Jds Hr Solutions

Customer Care Executive

Aai Tuljabhavani Chk

Job Description- Airoli-Location

Here's the job description

Job Type: Full-time

Designation :- Customer Support Executive

*Key Responsibilities*

Handle inbound and outbound customer calls.

Resolve customer queries and service requests related to Yes Bank products.

Manage escalation calls with patience and professionalism.

Provide accurate information and effective solutions to customers.

Maintain call quality, compliance, and service standards.

Ensure timely follow-up and closure of escalated cases.

Requirements

- Good typing speed and accuracy
- Good communication and interpersonal skills
- Attention to detail and analytical skills
- Graduation is Mandatory

Work Schedule

Shift Timings : 9:30 am to 6:30 pm
Week off - 2nd & 4th saturday off, and sunday fixed off



*Location* 
Reliable Tech Park
Airoli, Thane Belapur Road


Thanks Regards,
HR Executive,
Khushi Tiwari
8356823327
*8356823327*


Teamspace Financial Services Private Limited

Gandhi Nagar Mod

Goshala

Job Title: Technical Support Representative

Location: Jaipur

Work Schedule:

- Work From Office - WFO only
- 5.5 days of working with rotational shifts (majorly night shifts)
- 9.5 hours per day, including 1 hour of break
- Rotational week-offs
 

Salary and Benefits:- 26k CTC to 34k CTC (Depend on your communication and experience)


Requirements:
- Graduates or UG
- Excellent communication skills
- Good Technical aptitude
- Ability to work in rotational shifts, including night shifts
- No leaves allowed for the first three months, except for weekly offs


🏠 Relocation Benefits: 

Only applicable for out of Jaipur Candidates

🛏 14 Days Free Hotel stay (Dual occupancy)
✈ One way Travel Ticket
 


N.R Manpower Solution Private Limited

Technical Support Executive

Kailasipalyam

We are looking for enthusiastic and detail-oriented individuals to join our team as Non-Voice Process Executives. This role involves back-end operations, data entry, email/chat support, and other non-verbal communication tasks. Ideal candidates should have good typing skills, attention to detail, and the ability to work in a fast-paced environment. Key Responsibilities: Handle customer queries via email, chat, or internal systems Perform accurate data entry and database management Review, verify, and process client information Coordinate with internal teams to resolve customer issues Maintain confidentiality and data security.


Hrh Next

Voice & Non-Voice Call Center Agent

Hiring are Open for International Voice n Non voice Process 🚨


📍Locations- Marathahalli, Nagavara, White Field and Silk board 


✅ Freshers and Experienced Both 
✅ 12th [puc] and Above
✅ 5 Days working and 2 days rotational off
✅ 2 Way cab facility provided 
✅Rotational Shift 
✅ Unlimited Incentives 
✅ Quaterly Bonus 


💰 Freshers- 18 to 19k change in hand and upto 23k ctc + Quaterly bonus and incentives 

💰 Experienced- 23 to 28k in hand and upto 30k ctc + Quaterly bonus and incentives


 👉 For more Information, share ur CV to HR ARBIN @9071324445 and get ur dream job here 


Regards, 
HR ARBIN 
9071324445


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Blog

Customer Support Jobs - 2610 Verified Vacancies

Customer Support Executive

Chat Support Executive

Customer Service Representative

Inbound Customer Service Advisor

Customer Support Associate

Email Support Executive

Quality Analyst

Document Verification Executive (Office)

Customer Support Executive

Customer Care Executive

Customer Support Executive

Technical Support Executive

Voice & Non-Voice Call Center Agent

International BPO Executive

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