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Mercurim

Candola

The Restaurant Onboarding Executive will be responsible for managing the
end-to-end process of onboarding new restaurant partners onto the Swiggy platform. This role
involves coordinating with restaurant partners, ensuring all necessary documentation is
completed, and facilitating a smooth onboarding experience. The ideal candidate will have
excellent communication skills, attention to detail, and a passion for building strong
partnerships.
Key Responsibilities:
● Onboarding Management:
○ Coordinate with new restaurant partners to collect and verify all required
documentation.
○ Guide restaurant partners through the onboarding process, ensuring all steps are
completed accurately and efficiently.
○ Set up restaurant profiles on the Swiggy platform, including menu listings and
pricing details.
● Relationship Building:
○ Develop and maintain positive relationships with restaurant partners.
○ Address any questions or concerns from restaurant partners during the
onboarding process.
○ Provide ongoing support to restaurant partners to ensure a successful launch on
the platform.
● Training and Support:
○ Conduct training sessions for restaurant staff on how to use the Swiggy platform.
○ Ensure restaurant partners are well-versed in Swiggy's policies and procedures.
○ Offer continuous support to restaurant partners to help them optimize their
performance on Swiggy.
● Process Improvement:
○ Identify opportunities to streamline the onboarding process and improve
efficiency.
○ Gather feedback from restaurant partners and share insights with the internal
team to enhance the onboarding experience.
○ Stay updated with industry trends and competitor activities to provide innovative
solutions.
● Reporting and Documentation:
○ Maintain accurate records of the onboarding process for each restaurant partner.
○ Prepare regular reports on onboarding activities and key performance indicators.
○ Ensure compliance with all legal and regulatory requirements.


Swiggy Instamart

Client Relationship Executive

I.I.T.Main Gate

Aai Tuljabhavani Chk

Customer support
Location - Airoli
Salary - Upto 25k - 30k

Freshers Welcome
We are hiring For a customer service voice process role in Airoli! If you have strong communication skills and a customer - first attitude, this opportunity is for you.

Requirement :
Good communication in english
Linguistics background is a plus
Freshers can apply

For more details contact HR Vaishadh - 9892379720


Hansa Direct Private Limited

Customer Support Executive

A C Guards

Chanda Nagar

Job Title: Telecaller
Location: Saideepa Hospital, Chandanagar, Hyderabad
Experience Required: 1-5 Years
Industry: Healthcare (Multi-Specialty Hospital)
Languages Required: Telugu, English, Hindi

Job Description:

Saideepa Hospital is seeking an experienced and dedicated Telecaller with 1-5 years of experience in a multi-specialty hospital. The ideal candidate will be responsible for handling inbound and outbound calls, converting patient inquiries into appointments, and managing appointment bookings via WhatsApp. If you're proactive, customer-oriented, and have strong communication skills, we'd love to hear from you!

Only with Hospital Experience are Preferred.

Key Responsibilities:

Handle all incoming and outgoing calls from patients, providing accurate information and converting inquiries into confirmed appointments.
Manage appointment bookings through WhatsApp, responding to patient queries promptly and professionally.
Maintain detailed records of patient interactions and appointment schedules.
Coordinate with relevant hospital departments to ensure smooth scheduling and follow-up.
Ensure high-quality customer service and maintain a courteous and friendly approach during all interactions.
Provide support to patients regarding any additional information related to hospital services and doctors.
Act as the first point of contact for patients, ensuring a positive and professional experience.

Qualifications and Skills:

1-5 years of experience working as a Telecaller in a multi-specialty hospital.
Fluency in Telugu, English, and Hindi is a must.
Strong communication and interpersonal skills.
Proven ability to convert calls into appointments and manage multiple communication channels (calls, WhatsApp).
Excellent organizational skills and attention to detail.
Ability to work under pressure and handle patient queries with patience and empathy.
Any degree or equivalent educational qualification.


Work Location: Saideepa Hospital, Chandanagar, Hyderabad
If you meet the qualifications and are excited to be a part of a dedicated healthcare team, please apply with your updated resume.

Job Type: Full-time
Pay: ₹15,000.00 - ₹30,000.00 per month

Benefits:
Health insurance
Paid sick time
Provident Fund


Schedule:
Day shift
Evening shift
Fixed shift
Monday to Friday
Morning shift
Night shift
Rotational shift
Weekend availability
Weekend only


Supplemental Pay:
Commission pay
Overtime pay
Performance bonus
Quarterly bonus
Shift allowance
Yearly bonus


Experience:
total work: 1 year (Preferred)



Sree Sai Deepa Hospital

Telecaller

Malad West

TECH MAHINDRA - HIRING FOR Freshers/Experienced - International Voice Process


Key Responsibilities:
- Voice Process
- Provide excellent customer service to clients across different time zones
- Resolve customer queries effectively and efficiently
- Demonstrate strong communication and interpersonal skills

LOCATION : Mumbai
NOTE- ONLY MUMBAI CANDIDATES CAN APPLY

Eligibility:
- Graduate/Undergraduate degree
- Excellent communication skills
- Candidates with 6-12 months of international voice process experience

Selection Process:
- HR Interview
- VNA (Voice and Accent) Assessment
- Ops Interview

Compensation:
- Experienced Candidates: Up to 5 LPA (depending on your last CTC and performance in the interview and process)

Shift Requirements:
- Candidates should be comfortable working rotational shifts 24*7

Perks and Benefits:
- One-way cab facility (for addresses within designated boundaries)
- Quick onboarding process
- Competitive benefits package


Apply now:
CONTACT- 8451973989  Rachel S
HR Team Tech Mahindra


Tech Mahindra Ltd

Customer Service Executive

Subramanya Nagar

Shanthinagara

Position: International Voice Support Executive
Location: Noida, Uttar Pradesh
Employment Type: Full-time (On-site)
Salary Range: ₹20,000 to ₹30,000 per month (depending on experience & shifts)
Reporting To: Team Leader / Process Manager – Customer Support Operations
Department: International Customer Support (Voice)


International Customer Support Executive

TECH MAHINDRA - HIRING FOR Freshers/Experienced - International Voice Process


Key Responsibilities:
- Voice Process
- Provide excellent customer service to clients across different time zones
- Resolve customer queries effectively and efficiently
- Demonstrate strong communication and interpersonal skills

LOCATION : Mumbai
NOTE- ONLY MUMBAI CANDIDATES CAN APPLY

Eligibility:
- Graduate/Undergraduate degree
- Excellent communication skills
- Candidates with 6-12 months of international voice process experience

Selection Process:
- HR Interview
- VNA (Voice and Accent) Assessment
- Ops Interview

Compensation:
- Experienced Candidates: Up to 4.5 LPA (depending on your last CTC and performance in the interview and process)

Shift Requirements:
- Candidates should be comfortable working rotational shifts 24*7

Perks and Benefits:
- One-way cab facility (for addresses within designated boundaries)
- Quick onboarding process
- Competitive benefits package


Apply now:
CONTACT: 8691061171 Swati Singh


International Voice Process Agent

Sector 29 Chandigarh

Phase 4 mohali

Key Responsibility Areas (KRA)
Documentation Cross-Verification
Verify and cross-check the following documents for each applicant/client:
Payment receipt or proof
Signed agreement
Passport copy


Client Coordination & Query Resolution

Proactively manage and resolve client queries in a professional and timely manner if required by Branches.
Escalate unresolved issues to the concerned department as required.

Weekly Reporting

Every Monday, share a consolidated summary and detailed report of the "Yet to Apply" sheet.
Ensure the report is always up-to-date and readily available for management review at any time.

Work Permit Tracking

Monitor and collect work permits from Employers
Update the Master Sheet with the latest status and details of each work permit.
Communicate updates and changes to all relevant branches in a timely manner.

Work Permit Payment & Master Sheet Update

Cross-check work permit payments for accuracy.
Ensure payment status and relevant notes are correctly recorded in the Master Sheet.
Keep the Master Sheet current and accessible to concerned team members.

 Additional Expectations:
Maintain a high level of accuracy and attention to detail.
Ensure timely communication and coordination between departments.
Uphold company confidentiality and data privacy standards.
Show initiative and responsibility in handling operations-related tasks independently.

 


Trenity Consultants LLC

Customer Care Executive

Kompally

Here's a job description for an IndiaMART sales executive. 

*Job Title:* IndiaMART Sales Executive

*Job Type:* Full-time

*Location:*Kompally , Hyderabad 

*About Us:*
We Sree Lakshmi Kalamkari Works is a leading (Clothing) company in Kalamkari Sarees, Garments and Fabric, looking for a sales professional to manage our IndiaMART online inquiries and sales. If you're a motivated individual with excellent communication skills and sales experience, we'd love to hear from you!

*Job Description:*

- Handle incoming inquiries from IndiaMART and convert them into sales
- Respond to customer queries, provide product information, and negotiate prices
- Meet sales targets and contribute to the growth of the business
- Maintain accurate records of customer interactions and sales performance
- Collaborate with internal teams to ensure seamless customer experience
- Stay up-to-date with industry trends and competitor activity

*Requirements:*

- 2- 3 years of sales experience, preferably in a B2B setting
- Excellent communication and negotiation skills
- Ability to work in a fast-paced environment and meet sales targets
- Basic computer skills and familiarity with CRM software
- Strong analytical and problem-solving skills

*What We Offer:*

- Competitive salary and incentives
- Opportunity to work with a leading company
- Professional growth and development

*If you're interested, please apply with your resume and a brief introduction.*

You can customize this job description to fit your specific needs and requirements.



Sree Lakshmi Kalamkari Works

Customer Relationship Manager

Agara

The Operation Executive is responsible for coordinating and overseeing daily business operations to ensure smooth workflow and high efficiency. The role involves managing logistics, monitoring processes, maintaining records, coordinating with multiple departments, and supporting management in achieving operational goals.


Veehan Foods And Beverages

Operation Executive

Santoshi Mata Chowk

Council Hall (Police Commissioner Office)

We are seeking a highly organized and detail-oriented System Builder, Documentor, and Process Maker to create and maintain efficient workflows, training programs, and process documentation. This role is critical for developing operational systems that allow our teams and clients to operate seamlessly, ensuring consistent and scalable execution. The ideal candidate will have experience in process creation, training program development, and the ability to identify and optimize operational inefficiencies.


Version Technology

Document Verification Executive

SanJayanagar

Service technician, repairing, installation


Eureka Forbes

Server Engineer

Sector 34 chandigarh

We are seeking motivated and confident Telecallers to join our Customer Success team. The role involves interacting with customers, understanding their travel needs, and providing appropriate guidance and assistance to ensure a smooth travel experience.
Key Responsibilities:
Make outbound and inbound calls to customers regarding travel services and packages.
Handle customer inquiries, resolve issues, and provide accurate information.
Maintain customer records and update databases with relevant information.
Build positive relationships with clients to ensure long-term satisfaction.
Collaborate with internal teams to ensure seamless service delivery.
Meet daily/weekly calling and conversion targets.

Required Skills:
Good communication skills in English and Hindi.
Strong interpersonal and customer service orientation.
Ability to handle customer concerns politely and effectively.



 World Travel Advisor

Lotte Gollahalli

We are seeking a highly motivated and results-driven Tele Sales Executive to join our team. In this role, you will be responsible for contacting potential customers, presenting our products or services, and closing sales over the phone. The ideal candidate is persuasive, customer-focused, and thrives in a fast-paced environment.

Key Responsibilities:

Outbound Calls:

Contact potential customers to promote and sell products/services.
Follow up with leads generated through marketing campaigns.

Sales Target Achievement:

Achieve or exceed daily, weekly, and monthly sales targets.

Product Knowledge:

Maintain a deep understanding of the company’s products/services.
Explain product features and benefits to customers.

Customer Interaction:

Address customer inquiries and objections effectively.
Build and maintain strong relationships with potential and existing customers.

Data Management:

Record customer details and interactions accurately in the CRM system.
Provide feedback on customer needs and market trends to the management team.

Team Collaboration:

Collaborate with the sales team and other departments to meet organizational goals.



Maisai Realty

Food Technology

Metagalli

Job Title: Inbound Customer Service Agent
Location: Mysore
Shifts: Rotational Shift, including night shifts
Employment Type: Full-Time


About Us:

unifyCX (www.unifycx.com) is an emerging Global Business Process Outsourcing company with a strong presence in the U.S., Colombia, Dominican Republic, India, Jamaica, Honduras, and the Philippines. We provide personalized contact centres, business processing, and technology outsourcing solutions to clients worldwide. In nearly two decades, unifyCX has grown from a small team to a global organization with staff members all over the world dedicated to supporting our international clientele.
At unifyCX, we leverage advanced AI technologies to elevate the customer experience (CX) and drive operational efficiency for our clients. Our commitment to innovation positions us as a trusted partner, enabling businesses across industries to meet the evolving demands of a global market with agility and precision.
UnifyCX is a certified minority-owned business and an EOE employer who welcomes diversity.
Job Summary:
We are seeking dedicated and multilingual Inbound Customer Service Agents to join our customer experience team. This role is essential in providing world-class support by addressing customer inquiries, resolving issues, and enhancing the customer journey across various programs. The ideal candidate is fluent in English both written and spoken and has a passion for problem-solving and service excellence.


Key Responsibilities:
Handle inbound calls from card members, providing support on account balances, order status, and payment decline reasons.
Capture and document customer complaints in a professional and empathetic manner, ensuring accuracy based on the issuer's protocols.
Demonstrate active listening and adapt communication style based on the customer’s tone, cultural context, and emotional state.
Manage complex customer issues efficiently, ensuring timely and satisfactory resolution.
Maintain effective call control, ensuring smooth transitions and proper call direction.
Utilize multiple tools and systems while speaking with customers (multi-tasking), including navigation across multiple screens and accurate data entry.
Display verbal clarity, proper grammar, and natural pacing during calls in all three supported languages.
Accurately set up or act on cases as needed, following company guidelines and compliance rules.
Complete assigned training, demonstrate self-directed learning, and adapt quickly to process or policy changes.



Skills Needed:
 
Bachelor’s Degrees/Diploma in a relevant field or equivalent experience.
Proficient in English (verbal and written) – must meet proficiency scale requirements.
Strong customer service skills, demonstrated through interviews and role play evaluations.
Ability to learn and comprehend training material in English.
Excellent active listening and communication skills.
Experience in handling culturally diverse customers and understanding regional expressions, idioms, and expectations.
Good PC and internet navigation skills, including browser and system operations.
Typing-by-touch proficiency with high accuracy.
Prior experience in self-directed training and PC-based learning (preferred).
Ability to handle sensitive information and follow background check compliance standards.
Problem-solving orientation, with the ability to handle and resolve customer concerns efficiently.
Prior experience in a multilingual contact center or customer support environment.
Familiarity with financial services, payment systems, or card member services is a plus.



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Customer Support Jobs - 2623 Verified Vacancies

Client Relationship Executive

Customer Support Executive

Telecaller

Customer Service Executive

International Customer Support Executive

International Voice Process Agent

Customer Care Executive

Customer Relationship Manager

Operation Executive

Document Verification Executive

Server Engineer

Telecaller

Telecaller

Customer Service Executive (Inbound)

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