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A C Guards

Begumpet

·   Answering phones and explaining the product and services offered by the company.
·   Contacting existing customers as well as prospective customers using scripts.
·   Obtaining customer information and other relevant data.
·   Asking questions to the customer and understanding their specifications.
·   Resolving queries and issues related to the products and services.
·   Taking and processing product orders in a professional manner.
·   Suggesting solutions based on customer’s needs and requirements.


Xonobics IT Services

Tax Analyst(Voice Process)

Rashtrapati Bhavan

Sikanderpur Metro Station Gurgaon


Role Overview

We are looking for a proactive and empathetic Customer Support Associate to join our team. You will be the first point of contact for our users — resolving queries, coordinating with internal teams, and ensuring a seamless experience across our platform.

Key Responsibilities

Handle customer queries and issues via calls, emails, or chat.
Coordinate with different departments (Operations, Tech, HR, and Product) to ensure timely resolution.
Maintain detailed records of customer interactions and feedback.
Assist users with onboarding, app navigation, and service requests.
Identify recurring issues and suggest improvements to internal processes.
Deliver excellent customer experience and ensure service quality standards are met.


Requirements

Bachelor’s degree in any field.
1–2 years of experience in customer support or similar roles 
Strong communication and problem-solving skills.
Comfortable working with CRM tools and Excel/Google Sheets.
Empathetic, patient, and solution-oriented approach.



Critical Path Technologies Private Limited

Customer Support Executive

Subramanya Nagar

Janapriya Enclave

Call potential customers from given databases generate interest in San city projects. Explain company projects, features, benefits, and offers to prospects. Maintain regular follow-up with leads through calls, WhatsApp. Fix appointments and coordinate site visits with the sales team. Handle calls in a polite, convincing customer in professional manner


Vsan Infrastructure Pvt.Ltd

Customer Relationship Executive

Bahadurpurpally

💼 International Voice & Chat Process – Customer Support Executive
 📍 Location: Bahadurpally Hyderabad
 🕐 Shift: Rotational Night Shifts (5 Days Working, 2 Rotational Offs)
 🚗 2-Way Cab Provided
💰 Salary:
Voice Process: Fresher – ₹3.5 LPA | 1+ Year Exp – ₹4.5 LPA
Chat Process: Fresher – ₹2.5 LPA | Experienced – ₹3.4 LPA

Requirements:
Excellent English communication (verbal & written)
Education: HSC/Graduate/Postgraduate (not pursuing regular studies)
Freshers & experienced (international voice/chat) can apply
Comfortable working in rotational night shifts

🔹 Role: Handle international calls/chats, resolve customer queries, and ensure excellent service.


Reliable First Adcon Private Limited

College Square

Topsia

GREETINGS FROM GREEN-OCEAN TECHNOLOGY PVT LTD. 
WE ARE HIRING FOR THE POSITION OF "INTERNATIONAL BPO EXECUTIVE"
PLEASE NOTE WE HAVE FIXED DAY SHIFT WORK FROM (1.30 pm- 9.30 pm MONDAY TO FRIDAY)
FIXED 5'DAYS WORKING SATURDAYS AND SUNDAYS ARE FIXED OFF HERE.
PEOPLE WITH GOOD COMMUNICATION SKILL NEEDED. FRESHERS AND EXPERIENCED BOTH ARE WELCOME.
PROPER TRAINING GIVEN FROM THE COMPANY (TRAINING IS PAID FROM THE COMPANY).
PLEASE WALK IN AT 43A, TILJALA ROAD KOL-46 JUST BESIDE HOTEL LEE INTERNATIONAL 
PLEASE CALL US AT 8910526069  FOR FURTHER DETAILS.


Green Ocean E Services

International BPO Executive

I.I.T.Main Gate

Quinscent Height

Job description
TECH MAHINDRA - HIRING For Freshers & Experience UK/US Voice Process

Key Responsibilities:
- Voice Process
- Provide excellent customer service to clients across different time zones
- Resolve customer queries effectively and efficiently
- Demonstrate strong communication and interpersonal skills

LOCATION : Mumbai

NOTE- ONLY MUMBAI CANDIDATES CAN APPLY

Eligibility:
- Graduate/Undergraduate degree
- Experienced with excellent communication skills can apply
- Candidates with 0-12 months of international voice process experience are also welcome to
Apply

Selection Process:
- HR Interview
- VNA (Voice and Accent) Assessment
- Ops Interview

Shift Requirements:
- Candidates should be comfortable working rotational shifts 24*7

Perks and Benefits:
- One-way cab facility (for addresses within designated boundaries)
- Quick onboarding process
- Competitive benefits package

Apply now: pratishtha.singh@techmahindra.com
CONTACT: 9325571135- Pratishtha Singh
HR Team Tech Mahindra


Tech Mahindra Ltd

International Voice Process Agent

Kailasipalyam

Dear Candidate,
Greetings from TREN GLOBAL SOLUTIONS PRIVATE LIMITED!
I hope this email finds you well. TREN GLOBAL is hiring for multiple positions across multiple companies across bangalore. Find the job descriptions below for your reference.
Client 1:
Role: International Customer Support Associate
Location: Electronic City, Phase 1
Experience: Min 6 months to 2 years of experience in an International voice process
Compensation & Benefits: 3,00,000 PA to 4,20,000 PA + 6000 of Variable Allowance + 2 way Cab + PF & ESIC + Medical Benefits + Free Meal
Working Days & Offs: 5 Days Rotational Shifts & 2 days Rotational Offs
Notice Period: Immediate Joiners Preferred
Role: International Customer Support Associate Non-Voice
Location: Electronic City, Phase 1
Experience: Freshers to Min 1 years of experience in an International Chat process
Compensation & Benefits: 2,16,000 PA to 3,00,000 PA + 6000 of Variable Allowance + 2 way Cab + PF & ESIC + Medical Benefits + Free Meal
Working Days & Offs: 5 Days Rotational Shifts & 2 days Rotational Offs
Notice Period: Immediate Joiners Preferred
Client 2:
Role: International Customer Support Associate
Location: Electronic City, Phase 1 or Hosur Main Road
Experience: Freshers & Min 6 months to 2 years of experience in an International voice process
Compensation & Benefits: Freshers-2,80,000 & Experienced-3,00,000 PA to 4,20,000 PA + 6000 of Variable Allowance + 2 way Cab + PF & ESIC + Medical Benefits
Working Days & Offs: 5 Days Rotational Shifts & SAT-SUN Fixed off
Notice Period: Immediate Joiners Preferred
Client 3:
Role: International Customer Support Associate
Location: Koramangala, 80Feet Road
Experience: Freshers Only
Compensation & Benefits: 240,000 PA to 320,000 PA
Working Days & Offs: 5 Days Rotational Shifts & SAT-SUN Fixed Off
Notice Period: Immediate Joiners Preferred

Regards,
TREN GLOBAL RECRUITMENT TEAM


Tren Global Solutions Private Limited

Noida Sector 81

Position: Technical – Chat/voice process- International
Location: Noida
Duration: Full Time
Experience: minimum 1 yr and above experience working in an International Chat Process, 
Notice period/Immediate Joiners, US Shift 24/7 shift, mostly night shifts
Notice period accepted 
 
Customer Experience:
Excellent communication skills, verbal and written both
Minimum 1 year & above experience required in a Chat/Voice International Process 
Must have good thought process
Candidate should be Tech savvy, well versed with Technical Troubleshooting
Should have knowledge of Computer Networking
Investigates and resolves concerns raised by the customer
Engages the resources appropriate for resolving issues. 
Ensures that end to end resolution is provided to the customer by coordinating with different teams
Proactively escalates by phone, following up by email, through the appropriate hierarchical structures. 
Complete Issue resolution within prescribed timeframes.
Should possess good verbal and written communication skills in English.
Should have good comprehensibility and understandability of what customers want. 
Should have critical thought process and decision making capability with focus on accuracy.

 
Personal Attributes:
Should be flexible for all circumstances and be self-driven, motivated and persistent. 
Customer centricity and eagerness to drive himself/herself for upgradation in knowledge.

Computer Proficiency:
Should know basics of computer, knowledge of MS Office (Word, Excel, PowerPoint) and understanding of Telecom basics

Additional Comments:
Candidates should be open to a shift of 24x7. Mostly Night shifts
Both side transportation will be provided as per company policy
Split Week off and Split, Week off and Holidays.

 
 
Thanks & Regards
 
Anil Singh Negi
Account Manager
Business Integra Software Solution PVT. LTD.
anil.negi@businessintegra.com 
www.businessintegra.com
 Linked in: https://www.linkedin.com/in/anil-negi-b1bb9972/
CMMI Level 5 | A WBE | DBE/MBE Corporation
8(a) | ISO 9001-2008 | GSA Schedule 70

Disclaimer: We respect your Online Privacy. This is not an unsolicited mail. Under Bill s.1618 Title III passed by the 105th U.S. Congress this mail cannot be considered Spam as long as we include Contact information and a method to be removed from our mailing list. If you are not interested in receiving our e-mails then please reply with a "remove" in the subject line and mention all the e-mail addresses to be removed with any e-mail addresses!
 
 


Business Integra Software Solution Private Limited

International Chat Process Executive

Sector No 9 Airoli

Hansa Direct Private Limited

Customer Care Executive

Noida Sector 59

Key Responsibilities:
Follow up with customers through calls, emails, and visits to ensure timely recovery of outstanding payments.
Maintain accurate records of collections and update customer payment details in the system.
Coordinate with internal departments to resolve billing or payment disputes.
Identify defaulters and initiate appropriate recovery actions as per company policy.
Prepare daily and weekly collection reports and share updates with the management.
Ensure compliance with company policies and legal guidelines during collection activities.
Maintain professionalism and empathy while dealing with customers.


Required Skills & Qualifications:
Graduate in Commerce, Business Administration, or a related field.
Minimum 1 year of experience in collections, recovery, or accounts receivable.
Strong communication and negotiation skills.
Proficiency in MS Excel and basic data entry tools.
Ability to handle pressure and meet collection targets.
Knowledge of collection processes and legal aspects is a plus.



Edtech Innovate

Collection Executive / Officer

Santoshi Mata Chowk

Ojhal Mall

We are looking for a CSS Head where our requirements are
candidate should know VLOOKup and pivot tables and Hlookup and advanced excel


ATK Express LLP

Customer Care Service Head

State Bank Of India Marol

About the Role:
We are looking for a motivated and customer-focused Customer Support Executive to join our team. This role involves handling inbound queries via chat, call, and email from customers.

You will be the face of the brand and play a key role in delivering a seamless pre- and post-booking experience to our customers.


Key Responsibilities:
• Handle inbound customer queries via chat, call, and email for all brand platforms.
• Resolve customer service issues efficiently, maintaining high standards of quality and adherence to performance metrics.
• Accurately document all interactions using CRM and proprietary tools.
• Follow up with customers for pending or escalated issues through appropriate channels.
• Communicate clearly and professionally to ensure a smooth and pleasant customer experience.
• Ensure every customer interaction leads to an Outstanding Customer Experience.
• Share feedback and suggestions with team leads/managers to improve internal processes.
• Meet productivity goals including number of chats handled, resolution time, and first response time.

Preferred Candidate Profile:
• Education: 10+2 or Graduate in any discipline.
• Experience: 6 months to 4 years in a Customer Support role (preferably in D2C/e-commerce/healthcare/wellness).
• Strong communication skills (both verbal and written).
• Familiarity with CRM tools is a plus.
• Customer-first attitude with the ability to remain calm under pressure.
• Shift Timings: any one fixed 9-hour shift between 8:00 AM to 11:00 PM (No Night Shifts).


Skill Veda Technologies

Customer Support Associate

Vatika Chowk Gurgaon

Conduct Market Research: Analyze industry trends, competitor activity, and customer needs to identify new market opportunities.
Qualify Leads Efficiently: Assess and prioritize leads based on fit, budget, authority, need, and timeline (BANT criteria or similar frameworks).
Develop and Execute Sales Strategies: Create actionable sales plans and outreach strategies tailored to target audiences.
Maintain Accurate CRM Records: Log all interactions and updates in the CRM to ensure transparency, forecasting accuracy, and team alignment.
Collaborate with Cross-Functional Teams: Work with marketing, product, and customer success teams to ensure consistent messaging and smooth client onboarding.
Handle Objections and Negotiations: Address client concerns effectively and negotiate contracts that balance customer satisfaction and business profitability.
Meet and Exceed Sales Targets: Consistently achieve or surpass monthly and quarterly quotas and KPIs.
Create Customized Proposals and Quotations: Draft tailored offers that meet client specifications and highlight product/service benefits.
Deliver Product Demos and Training: Showcase product capabilities through live or virtual demonstrations to key decision-makers.
Track and Report Sales Metrics: Monitor pipeline health, conversion rates, and revenue forecasts; provide regular performance updates to leadership.
Ensure Smooth Client Onboarding: Facilitate the handoff to customer success or implementation teams, ensuring expectations are aligned.
Identify Upselling and Cross-Selling Opportunities: Leverage existing relationships to grow accounts by introducing additional products or services.
Collect and Relay Client Feedback: Serve as the voice of the customer, providing actionable feedback to product and leadership teams.
Attend Industry Events and Networking Opportunities: Represent the company at trade shows, conferences, and other networking venues to build connections and brand awareness.
Stay Updated on Product Knowledge: Continuously learn about new features, updates, and industry best practices to maintain credibility and relevance.



Ye Prayas Private Limited

Sales Associate

Navi Mumbai

Job Title / Role: Customer Support Success – IVR Executive
 Department / Function: Inbound
 Category / Role: Office-based Customer Support
 Field Work / Office: Office
 Industry Experience: Any
 Number of Openings: 50
Job Locations / Sub Locations:
Navi Mumbai (Ghansoli/Mahape)
Thane

Complete Address:
 EL - 146, TTC Industrial Area, Electronic Zone, MIDC Industrial Area, Mahape, Navi Mumbai, Maharashtra 400710
Education Required: SSC / HSC / Graduate
 Skills Required: Good communication skills, basic computer knowledge, customer service aptitude
 Gender: Male / Female
 Age: Maximum 30 years
Documents Required: Resume, Aadhar Card, PAN Card, Bank Proof
 Salary (In-hand): ₹20,000 – ₹30,000
 Joining Bonus: ₹1,000
 Perks / Incentives: Performance-based Incentives
Interview Address: EL - 146, TTC Industrial Area, Electronic Zone, MIDC Industrial Area, Mahape, Navi Mumbai, Maharashtra 400710
 Job Nature: Full-time


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Customer Support Jobs - 2473 Verified Vacancies

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