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Subramanya Nagar

HSR Layout

Job Summary: The Client Servicing Manager is responsible for maintaining strong relationships with clients and ensuring their needs are met. They will be responsible for managing client accounts, handling client inquiries, and communicating with internal teams to ensure that client expectations are met. Key Responsibilities: • Build and maintain strong relationships with clients to ensure client satisfaction and retention. • Manage client accounts and maintain accurate and up-to-date client information. • Handle client inquiries and complaints in a timely and professional manner. • Communicate with internal teams to ensure that client expectations are met. • Collaborate with sales and marketing teams to identify opportunities for growth and expansion of client relationships. • Develop and implement client service strategies and initiatives to ensure customer satisfaction. • Monitor client feedback and make recommendations for process improvements. • Conduct client meetings and prepare reports on the status of client accounts. • Meet with clients regularly to discuss ongoing projects, provide updates on progress, and identify potential issues. Qualifications: • Bachelor's degree in business, marketing, or a related field. • 3+ years of experience in client servicing or a related field. • Strong communication and interpersonal skills. • Excellent problem-solving and conflict resolution skills. • Ability to work collaboratively with internal teams to meet client needs. • Experience with customer relationship management (CRM) software. • Strong organizational skills and attention to detail. • Ability to prioritize and manage multiple projects simultaneously. • Ability to work independently and in a team environment. • Proficient in Microsoft Office Suite. The above job description can be tailored to fit the specific requirements of the organization or company


Cure And Care Primary Care Private Limited

Client Relationship Manager

Rashtrapati Bhavan

Ram Chowk Dundahera Gurgaon

iLeads Auxiliary Services Pvt Ltd is 15 years old company having it's presence in 12 cities across PAN India with over 4000 employees.

We are looking for a Process Trainer with expertise in the conducting process training ( Inbound customer support) to join our team at iLeads Auxiliary Services Pvt Ltd in Gurgaon, located at Sector 19 Gurgaon. In this role, you’ll be responsible for conducting NHT program and re-fresher training program for our Customer services process.

The position offers ₹24000 - ₹30000 monthly salary along with a dynamic work environment.

Key Responsibilities:
Conducting Training for New Hire ( NHT)
Ensuring maximum training throughput.
Ensuring no training dropouts.
Conducting re-fresher training for existing employees.
Supporting new hire and certified employees on floor during nesting phase (0-15 days)
Publishing daily training MIS.


Job Requirements:
The ideal candidate should have  min 3 years of experience and min 1 year of work experience as process Trainer for any inbound process and should be proficient in Hindi and English language.


Ileads Auxiliary Services

Trainer

Gnanapuram

New Gajuwaka

Exciting Job Opportunity in Your City!Hurry Great job don't wait & Free off cost this jobWe are currently hiring passionate individuals for the role of If you're looking for a flexible gig work, this is your chance!Job Description :Support StaffPosition: Support StaffShift Part Time & Full TimeBasic requirements: 18+ Age, 10th passMonthly Earning upto 35000 RsEach Shift: 3 Hour part TimeFull Time shift 8 Hours


Sr Fast Connect Services pvt ltd 

Back Office Executive

Khokhaddad

Rajkot Saurastra

Christurajupuram

Ram Manohar Colony

Kaumi Ekta Kachhi Basti

Sukhdev Nagar

Bhatia Colony

Dhanmandi

Kota District

I.I.T.Main Gate

Muktai Nagar (Thane)

Job Title / Role: Customer Support Success – IVR Executive
Department / Function: Inbound
Category / Role: Office-based Customer Support
Field Work / Office: Office
Industry Experience: Any
Number of Openings: 50
Job Locations / Sub Locations:
Navi Mumbai (Ghansoli/Mahape)
Thane

Complete Address:
EL - 146, TTC Industrial Area, Electronic Zone, MIDC Industrial Area, Mahape, Navi Mumbai, Maharashtra 400710
Education Required: SSC / HSC / Graduate
Skills Required: Good communication skills, basic computer knowledge, customer service aptitude
Gender: Male / Female
Age: Maximum 30 years
Documents Required: Resume, Aadhar Card, PAN Card, Bank Proof
Salary (In-hand): ₹20,000 – ₹30,000
Joining Bonus: ₹1,000
Perks / Incentives: Performance-based Incentives
Interview Address: EL - 146, TTC Industrial Area, Electronic Zone, MIDC Industrial Area, Mahape, Navi Mumbai, Maharashtra 400710
Job Nature: Full-time


Adecco

Customer Support Success

Gohalpur

Gangai Badkheda

Rajajipuram

Gomti Nagar

M/s Shri Krishna Enterprises

BPO Telecaller

Aai Tuljabhavani Chk

Customer support - Lead Generation ( Voice Process )

Salary is up-to 30k in hand
6 days working 1 rotational week off
Need Excellent English communication
Location Airoli, Navi Mumbai.


freshers can apply too. Interested candidates contact me.


Hansa Direct Private Limited

Lead Generation Executive

State Bank Of India Marol

About the Role:
We are looking for a motivated and customer-focused Customer Support Executive to join our team. This role involves handling inbound queries via chat, call, and email from customers.

You will be the face of the brand and play a key role in delivering a seamless pre- and post-booking experience to our customers.


Key Responsibilities:
• Handle inbound customer queries via chat, call, and email for all brand platforms.
• Resolve customer service issues efficiently, maintaining high standards of quality and adherence to performance metrics.
• Accurately document all interactions using CRM and proprietary tools.
• Follow up with customers for pending or escalated issues through appropriate channels.
• Communicate clearly and professionally to ensure a smooth and pleasant customer experience.
• Ensure every customer interaction leads to an Outstanding Customer Experience.
• Share feedback and suggestions with team leads/managers to improve internal processes.
• Meet productivity goals including number of chats handled, resolution time, and first response time.

Preferred Candidate Profile:
• Education: 10+2 or Graduate in any discipline.
• Experience: 6 months to 4 years in a Customer Support role (preferably in D2C/e-commerce/healthcare/wellness).
• Strong communication skills (both verbal and written).
• Familiarity with CRM tools is a plus.
• Customer-first attitude with the ability to remain calm under pressure.
• Shift Timings: any one fixed 9-hour shift between 8:00 AM to 11:00 PM (No Night Shifts).


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