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Rajajipuram

Alambagh

The Staffing Solutions

BPO Telecaller

College Square

Bidhannagar

It's International Voice Process.
Excellent communication skills
Minimum Qualification Required 10+2 or above
For International Voice Process: CTC - 30 K and 25.5 K in hand 
Training will be done on day time only
Shift – Night shift (04:00 PM to 11: 00 AM, Any 9 hours Shift)
Cab facility: in odd hours only (11:00 PM to 05:00 AM; either pick/drop)
Weekly Offs – 2 Rotational
Interview Process – HR round, Assessment & Ops.


Red Hibiscus Info Solutions

Customer Service Associate || International Voice Process || MNC BPO

Vkk Menon Road

Edayar Street

Exciting Job Opportunity in Your City!Hurry Great job don't wait & Free off cost this jobWe are currently hiring passionate individuals for the role of If you're looking for a flexible gig work, this is your chance!Job Description :Support StaffPosition: Support StaffShift Part Time & Full TimeBasic requirements: 18+ Age, 10th passMonthly Earning upto 35000 RsEach Shift: 3 Hour part TimeFull Time shift 8 Hours


Sr Fast Connect Services pvt ltd 

Back Office Executive

I.I.T.Main Gate

Dahisar East

Your work role is to explain product benefits to the customers over call./ Customers Ko Products Ke Fayade Batane Hai Call Pe.


Adapt Computex

Call Centre BPO Executive

Rashtrapati Bhavan

Sonipat

A C Guards

Jubilee Hills

Sampangi Bio Farms Private Limited

Team Leader - Operations

Gnanapuram

New Gajuwaka

Food Technology

Metagalli

Job Title: Inbound Customer Service Agent
Location: Mysore
Shifts: Rotational Shift, including night shifts
Employment Type: Full-Time


About Us:

unifyCX (www.unifycx.com) is an emerging Global Business Process Outsourcing company with a strong presence in the U.S., Colombia, Dominican Republic, India, Jamaica, Honduras, and the Philippines. We provide personalized contact centres, business processing, and technology outsourcing solutions to clients worldwide. In nearly two decades, unifyCX has grown from a small team to a global organization with staff members all over the world dedicated to supporting our international clientele.
At unifyCX, we leverage advanced AI technologies to elevate the customer experience (CX) and drive operational efficiency for our clients. Our commitment to innovation positions us as a trusted partner, enabling businesses across industries to meet the evolving demands of a global market with agility and precision.
UnifyCX is a certified minority-owned business and an EOE employer who welcomes diversity.
Job Summary:
We are seeking dedicated and multilingual Inbound Customer Service Agents to join our customer experience team. This role is essential in providing world-class support by addressing customer inquiries, resolving issues, and enhancing the customer journey across various programs. The ideal candidate is fluent in English both written and spoken and has a passion for problem-solving and service excellence.


Key Responsibilities:
Handle inbound calls from card members, providing support on account balances, order status, and payment decline reasons.
Capture and document customer complaints in a professional and empathetic manner, ensuring accuracy based on the issuer's protocols.
Demonstrate active listening and adapt communication style based on the customer’s tone, cultural context, and emotional state.
Manage complex customer issues efficiently, ensuring timely and satisfactory resolution.
Maintain effective call control, ensuring smooth transitions and proper call direction.
Utilize multiple tools and systems while speaking with customers (multi-tasking), including navigation across multiple screens and accurate data entry.
Display verbal clarity, proper grammar, and natural pacing during calls in all three supported languages.
Accurately set up or act on cases as needed, following company guidelines and compliance rules.
Complete assigned training, demonstrate self-directed learning, and adapt quickly to process or policy changes.



Skills Needed:
 
Bachelor’s Degrees/Diploma in a relevant field or equivalent experience.
Proficient in English (verbal and written) – must meet proficiency scale requirements.
Strong customer service skills, demonstrated through interviews and role play evaluations.
Ability to learn and comprehend training material in English.
Excellent active listening and communication skills.
Experience in handling culturally diverse customers and understanding regional expressions, idioms, and expectations.
Good PC and internet navigation skills, including browser and system operations.
Typing-by-touch proficiency with high accuracy.
Prior experience in self-directed training and PC-based learning (preferred).
Ability to handle sensitive information and follow background check compliance standards.
Problem-solving orientation, with the ability to handle and resolve customer concerns efficiently.
Prior experience in a multilingual contact center or customer support environment.
Familiarity with financial services, payment systems, or card member services is a plus.



Unifycx

Customer Service Executive (Inbound)

Hanspuram

Behatasakat

Must have good communication skills.
It's 100 % Voice process, where need to resolve customer queries over the call.
Must be HSC / Graduate pass out ( Fresher & Experienced both can apply)
5 days working & 2 rotational offs

Required Candidate profile
24* 7 rotational shift ( Must be flexible with night shift also)
Cab facility available in odd hours only ( 11:00 PM to 05:00 AM)
Salary - 24-25 K In hand & 29 K-30 K CTC


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