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I.I.T.Main Gate

Vashi East

Job Title: Customer relationship manager

Company: Company: ICICI Lombard General Insurance Co. Ltd
www.icicilombard.com

Location: Vashi, Navi Mumbai

Key Responsibilities:
* Inbound inquirie
* Identify customer's queries
* Maintain customer records
* Provide excellent customer service
* Customer Feedback

Requirements:
* Graduate degree | Fluent communication

Salary Details:
* package: ₹3.56 LPA CTC 
* Benefits: PF, PT, ESI, Mediclaim, two week offs and incentives


Icici Lombard

Customer Care Executive

Vashi Railway Station

"Job Title: Customer relationship manager

Company: Company: ICICI Lombard General Insurance Co. Ltd
www.icicilombard.com

Location: Vashi, Navi Mumbai

Key Responsibilities:
* Inbound inquiries
* Identify customer's queries
* Maintain customer records
* Provide excellent customer service
* Customer Feedback

Requirements:
* Graduate degree | Fluent communication

Salary Details:
* package: ₹3.56 LPA CTC 
* Benefits: PF, PT, ESI, Mediclaim, two week offs and incentives 




Customer Support Executive

Subramanya Nagar

Koramangala

We are seeking a detail-oriented and customer-focused Customer Verification Executive to join our team. The successful candidate will be responsible for verifying customer information, resolving discrepancies.


Svarnim Telecoms Pvt Ltd

Rashtrapati Bhavan

Noida, Sec 65

Customer Service Executive
Location: Sector 60, Noida, UP
Interview: Virtual

Address :- (Noida)

Interview Timings: 10 AM to 1 PM (Monday to Saturday)

(Note - Aadhar Card & Resume is mandatory for Interview)

Job Description
Graduate with 1 Year of experience of Voice process (BPO).
Excellent communication skills.
Overseeing the customer service process.
Resolving customer complaints brought to your attention.
Conducting quality assurance surveys with customers and providing feedback to the staff.
Possessing excellent product knowledge to enhance customer support, Establishing a positive rapport with all clients and customers via phone.
Interacting with customers to ensure they have a desirable and shareable experience.
5 days working , Shift Window Male- 24* 7. Females - 6 am - 8pm (Any 9 hrs shift)



Interested candidate can drop their resume at:
Flysoftas@gmail.com 
Contact No- 92145 22188


Flysoft

Pukkathurai

Pangayarselvi

We have openings for Customer Relationship Manager who will have an opportunity for getting promoted to higher grade easily from this Designation. 

Those who completed PG(Any Degree), UG(Any Degree), Diploma, +2 Pass and SSLC Pass can apply based on Skills you will be Eligible.

If you are fresher you will get corporate training to value add your skills and enhance your opportunity in CRM.

If you are an Experienced person in banking, Finance, Insurance or any banking Products you will have an senior most designation.

Work from home is available for those who have small kids Maternity based HYBRID work from home is possible. (Discuss during Interview)

Your skill and Interview decides your Pay scale. We are offering maximum upto 75,000 fixed salary per month. All the Best


Kotak Mahindra Bank

Customer Relationship Manager


"Job Title: Customer relationship manager

Company: Company: ICICI Lombard General Insurance Co. Ltd
www.icicilombard.com

Location: Vashi, Navi Mumbai

Key Responsibilities:
* Inbound inquiries
* Identify customer's queries
* Maintain customer records
* Provide excellent customer service
* Customer Feedback

Requirements:
* Graduate degree | Fluent communication

Salary Details:
* package: ₹3.56 LPA CTC 
* Benefits: PF, PT, ESI, Mediclaim, two week offs and incentives 


Palam Vihar Chowk Gurgaon

URGENT REQUIREMENT : 
1. Contact customers to remind them of their outstanding payments, using scripts and call guides provided by the company. 
2. Negotiate payment arrangements with customers, taking into account their financial situation and the company's policies and procedures. 
3. Update account information in the company's collections system, including notes on the customer's payment history and any payment arrangements made. 
4. Identify and escalate accounts that require special attention, such as those with a high balance or a history of delinquent payments. 
5. Provide excellent customer service to customers, addressing their questions and concerns in a professional and empathetic manner. 
6. Adhere to company policies and procedures related to collections, including regulations related to debt collection practices. 
7. Maintain accurate records of calls made and collections made, and provide regular reports on collections activities to the collections team. 
8. Participate in regular training and coaching sessions to improve performance and maintain compliance with company policies and procedures. 
9. Meet or exceed daily and weekly targets for calls made, collections made, and other key performance indicators (KPIs) as defined by the company. 
10. Perform any other duties as required by the collections team.


Treline Advisory

Telecalling Executive

Chandivali Studio - Nahar Enterprise

 
We are hiring for non-voice process.

Designation: Associate Customer Support

Process: Cibil (NonVoice- Email process)

Shift Timing: Girls: 8AM - 8PM (any 10hrs) 
Boys: 8 AM-11PM (Any 10hrs)

Qualification: Graduate / Postgraduate
Experience: Minimum 1 year of relevant experience in the BFSI industry 

Skills Required:
Strong verbal and written communication skills in English and Hindi
Good typing speed with accuracy
Strong interpersonal and customer handling skills
Ability to manage queries and resolve issues effectively


Roles & Responsibilities:

Resolve banking-related issues and queries over email
Manage customer emails with a focus on exceptional service and timely query resolution
Actively respond to customer needs, concerns, and feedback appropriately
Accurately document customer interactions and update records in the system


Salary:
12 months Experience: ₹3,00,000 (₹23,000 in-hand)
25 months Experience: ₹3,29,000 (₹25,000 in-hand)
37 months Experience: ₹3,59,000 (₹27,000 in-hand)


Interested can call or MSG ON THIS NUMBER- 8689948557 (Priyanka HR)



Tech Mahindra Ltd

Hiring: Customer Service Executive (Sales)

 📍 Location: Bangalore
 💰 Salary: 3 LPA to 3.7 LPA + Medical Insurance

About Vahak:
 Vahak (www.vahak.in) is India’s largest online transport marketplace, connecting 5L+ transporters and truck owners across 10,000+ locations.

Role:
Outbound calls to customers for payments & sales (insurance, GPS, etc.)
Build and maintain customer relationships
Drive customer satisfaction and conversions


Requirements:
Graduate / Undergrad with 1–4 years of B2C/B2B/Inside Sales experience
Good communication in Hindi & Kannada
Energetic, target-driven, and customer-focused


📩 Apply now – Send your CV to prashant@vahak.in


Vahak

Customer Care Executive - Hindi + Kannada

Nai Duniya

Sapna Sangeeta Road

Company Name: Virtual Support Business
WORK FROM OFFICE

Company Description

Virtual Support Business is a leading provider of Outsourcing Services in Indore, India. Our dedicated staff is experienced in Customer Service, Virtual Assistant Services, Technical Support Outsourcing, 24-hour help desk, Appointment Setting, BackOffice work, Etc. We serve clients from various business verticals, including Telecom, eCommerce, Real Estate, Dispatching Companies, Medical Staff, Truck Freight, Vacation Rentals, and more. Our Agents are flexible and always ready to learn new processes to ensure we meet our client's service expectations


Role Description

As a Business Support Executive, you will be responsible for providing administrative assistance, customer service, and business support to our clients. Your day-to-day tasks may include answering customer inquiries, providing product/service information, and resolving any technical issues. 

As the role involves interaction with international clients, candidates are expected to work during night shifts. We are looking for individuals with excellent communication skills who are ready to join the organization immediately. Freshers are encouraged to apply.

ONLY FEMALE CANDIDATES REQUIRED


Key Details -

* Verbal and written communication skills
* Onsite Job Role
* 5 days working
* Free cab facility available for female employees within a specific range
* A promising career path for those seeking long-term commitment
* Rotational Shifts
* Immediate Joiners
* Salary Range: 19,000 - 30,000 (Depends on interview)


Virtual Experts

International BPO Executive

Hyper City Goregaon W

Handle customer emails or chats related to suspected fraud cases.
Verify customer identity and account details following security protocols.
Investigate suspicious transactions using banking tools and databases.
Meet KPIs like accuracy, quality and average handling time (AHT).

Preferred Candidate Profile :
Excellent spoken and written english communication skills.
Strong problem solving skills.
Basic understanding of fraud detection or banking processes is an advantage.
Graduate with at least 6 months of experience (banking experience is mandatory).
Should be comfortable with the rotational (uk) shift.


Teleperformance

International Customer Support Executive

Customer Service Representative

URGENT REQUIREMENT FOR CUSTOMER SUPPORT EXECUTIVE WITH GOOD COMMUNICATION SKILLS FOR INTERNATIONAL VOICE PROCESS FOR US SHIFT WORK TIMING 7:00 PM TO 4:00 AM ONE WAY CAB ALLOWANCE GIVEN, NO WALK IN CALL ON THIS NUMBER FOR INTERVIEW DETAILS


Reckoning Services

Mahape

A contact center serves as the first level of contact between the business and its client.
Ø Answers all inbound Calls in professional and appropriate manner.
Ø Handles call consists of tracking shipment, scheduling pickup, KYC, customer services and other queries related to import and export shipment.
Ø Assigns, generates sales freight leads to concern department.
Ø Schedules account and cash customer pickup.
Ø Follow-up with customer when necessary.
Ø Manages, identify, and resolve customer complaints.
Ø Alerts the management team of trends in customer calls.
Ø Educate & upsell new products and services to customer [Shied Insurance, Aramex App, etc.]
Ø Maintain KPI, Average handling time and call quality.
Ø Other duties as assigned.
 
Requirement:
1.     Excellent communication skills required.
2.     Good amount of knowledge for writing mails.
3.     Should possess minimum 6-month contact centre experience; especially in logistic industry, preferred.
4.     Good listening, multi-tasking and phone skills required. 
5.     Punctuality is utmost needed to maintain desired SLA and abandoned ratio in CC.
6.     Fixed shift timing between 9am to 6pm from Monday to Saturday and Sunday Week off.
7.     Should be flexible with working during holidays as per business requirement.
8.     Able to showcase sense of empathy whenever situation demands.
9.     Collaborate with the team to achieve the team objectives.
10. Should go beyond in crisis to achieve organization goals.
11. No long /annual leave in probation period.
12. Skilled to achieve target KPI and KYC productivity.
13. Minimum qualification – HSC passed.


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Customer Support Jobs - 2332 Verified Vacancies

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Telecalling Executive

Customer Care Executive

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Customer Support Executive

Customer Service Executive

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