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Kukatpally

Manasa Enterprises

BPO Telecaller

Rashtrapati Bhavan

Noida Sector 15

Job Title: Telecaller (Outbound Voice Process – Sales)
Domain: EdTech (eLearning Sales)

Job Overview: We are hiring energetic and persuasive Telecallers to join our vibrant team. As a Telecaller, you will be responsible for generating leads and driving sales of our industry-relevant eLearning courses. This is an excellent opportunity for someone who thrives in a customer-centric, fast-paced sales environment.
Key Responsibilities:
● Make outbound calls to potential clients to introduce Edtia’s eLearning programs.
● Understand client needs and provide tailored solutions aligned with their career goals.
● Generate leads by identifying decision-makers and scheduling follow-up calls or demos.
● Maintain and update the prospective client database through CRM tools.
● Achieve daily, weekly, and monthly targets for lead generation and sales.
● Address customer queries with professionalism and ensure a seamless experience.
● Collaborate with the sales team to refine lead generation and conversion strategies.
● Stay informed about EdTech trends, product updates, and competitors’ offerings.
Required Skills and Qualifications:
● Experience: 6 months to 2 years in outbound voice processes, or telesales, ideally within the EdTech or eLearning space.
● Communication Skills: Excellent verbal skills with a clear and neutral accent.
● Results-Driven: Proven ability to meet or exceed lead generation and sales targets.
● Technical Skills: Familiarity with CRM tools for lead management.
● Interpersonal Skills: Strong ability to build trust and rapport with prospective clients.
● Resilience: High level of enthusiasm, self-motivation, and adaptability to challenges.
● Educational Qualification: Bachelor’s degree in Business, Marketing, or related fields is preferred but not mandatory.
Join us and be a part of our mission to empower individuals and businesses with transformative learning experiences. Apply now to embark on a rewarding journey in the EdTech industry!
Job Type: Full-time


Ars Process Solutions And Consultants Private Limited

International BPO Executive

I.I.T.Main Gate

Nelco Company Bus Stop

**Night Shift ONLY
**5 days working
**Good English Required 
**Previous experience in US/UK Process

**Hiring for Shaadi.com
(People Interactive Group)


Skills required -

US Voice / Sales Process
or
UK Voice / Sales Process
or 
Customer Support
or
Inside Sales
or
Sales
or
Customer Service
or
Tele calling
or
Tele Marketing
or Tele sales

Roles Open:
Inside Sales / Customer Support

Experience requirement:
6 months +

Job location: Andheri East

Compensation:
between 25k to 35k (incentives extra)

5 days working (5 days working for senior position)
Language - Good English (required) 


**No Cab
**Joining Bonus
**1 round interview in Office -Andheri
**language fluency ONLY
**Night Shift 


Send CV to -
kashish@alphasource.info

(We are agency hiring for shaadi.com)


Shaadi.Com

Customer Support Executive

Subramanya Nagar

Kammasandra

Particulars Job Description
Educational Qualification UG Can apply / Any Graduate can apply.
Age &lt; 45
Work Experience Fresher - &lt;12 months – U1
12 months to 23 Months – U1
&gt;24 months – U2.
100% weightage will be calculated for BPO experience and 50%
weightage will be given to Non BPO experience.
Communication Should possess excellent Voice Communication skills
Computer Proficiency Should know basics of computer and knowledge of MS Office
(Word, Excel, PowerPoint) and latest operating systems
Typing 20 WPM and 80% accuracy.
Additional Comments Both side transportation will be provided.
Interview Rounds 1. RMG Screening as per the JD

2. Typing Test – min 20 WPM and 80% accuracy.
3. Versant: 60 or above
4. Operations Round.
5. HR / Offer discussion if selected.

Job Location Bangalore, Electronic City

Band
TCTC
to be
offered
Band
Max
U1 300,000 310000
U1 400,000 422000
U2 450,000 475000


Rb Consultancy

HITEC City

Must have excellent communication skills.
Must have minimum 1 year experience in International chat Process with BPO company.
Need to resolve customer queries over the call and provide 100% resolution and satisfaction to them.
5 days working & 2 rotational offs
Night Shift (06:00 PM to 09:00 AM; Any 9 hours shift)
Both Side Cab facility available
Salary: Max. 4.3 LPA ( 30% hike on last drawn salary)


Red Hibiscus Info Solutions

Chat Support Executive (International Process)

Malad East

Hi Folks,

* Hiring for International process - Backend / Voice (Backend - Up to 25k & Voice - Up to 35k )
* Requirement - Grad Fresher can apply and HSC with 6 months on paper BPO experience can apply.

* Working - 5 days Working with 2 roster offs (depends on process)
* Shifts - 24*7 rotational shifts with rotational offs
* Salary - 21k - 35k (depends as per the communication skills, experience & process)

* ONLY IMMEDIATE JOINERS REQUIRED
* CALL ASAP TO SCHEDULE YOUR INTERVIEW
 
* DM me on WhatsApp with the below details on 7607028119 (HR Anuradha ) along with your updated resume -

* Ur name
* Contact
* Location
* Graduation
* Experience
* Email
* Currently working
* Total Work Experience
* Last take home
 
Thanks & Regards
Anuradha Srivastava
Senior Talent Acquisition
Teleperformance HR Team


Teleperformance

Porur

Guindy TVK Estate

HIRING JOB REQUIREMENTS FOR MALE AND FEMALE CANDIDATE
QUALIFICATIONS:12TH TO ANY DEGREE
OFFICE WORK
INTERESTED CANDIDATES CALL OR WHATS APP ME


Tpi Composites India Private Limited

Telecalling Team Leader

Deepak Nursing Home

Job Title: Tele caller
Experience: 3 to 5 Years
Location: Jayanagar, Bengaluru
Work Mode: Work from Office

Job Summary:

We are seeking an experienced Telecaller with strong communication and persuasion skills
to handle client coordination and daily follow-ups. The role involves maintaining regular
contact with clients, collecting required information, and ensuring smooth day-to-day
communication and updates.

Key Responsibilities:

 Make regular calls to clients for collecting data, updates, and follow-ups on assigned
activities.
 Maintain a daily record of client communication and ensure timely sharing of
information with internal teams.
 Coordinate between clients and respective team members for any queries or
requirements.
 Ensure accurate data entry and tracking of client responses and updates.
 Maintain professionalism and build positive client relationships through clear and
courteous communication.
 Assist the HR/Admin/Accounts team in gathering information or updates related to
client deliverables when needed.
 Meet daily/weekly call and update targets as assigned.

Required Skills & Qualifications:

 Graduate in any discipline.
 3 to 5 years of experience in telecalling, client coordination, or customer handling
roles.
 Excellent verbal and written communication skills.
 Strong convincing ability and a professional telephone manner.
 Good knowledge of Excel or basic data tracking tools.
 Proactive, organized, and comfortable managing daily client communication.
 Must be willing to work from the office.


Rishabh Raja & Co.

Telecaller

Aalathur IE

Job Title: Customer Support – Team Leader
Role Overview:
 The Customer Support Team Leader will be central to our company’s philosophy of providing timely, prompt, and efficient service to our Channel Partners and Corporate Customers. This role requires strong leadership, coordination, and customer service management skills to ensure a seamless support system and consistent customer satisfaction.
Key Responsibilities:
Lead the customer support team to deliver efficient and satisfactory service to channel partners and corporate clients.
Review service calls and respond to customer queries regarding service delivery.
Ensure adherence to the company’s internal TAT (Turnaround Time) and proactively address customer needs within set timelines.
Act as a bridge between service engineers, channel partners, and corporate customers, ensuring smooth coordination.
Monitor team performance and efficiency, take corrective measures, and maintain a proactive service delivery culture.
Maintain accurate records and ensure timely updates of service logs in the system.
Coordinate with internal departments to provide clients with necessary information and resolutions.
Generate daily and weekly reports for management, highlighting gaps, escalations, and improvements.
Supervise and review the performance of work-from-home engineers, ensuring productivity and accountability.
Plan departmental resources and manpower requirements, assisting HR in recruitment and training of team members.
Take complete responsibility for the service department, prioritize work plans, and address emergencies effectively.

Requirements:
Proven experience in customer support, service coordination, or related field.
Strong leadership, problem-solving, and communication skills.
Ability to manage teams (onsite and remote) and drive performance improvements.
Familiarity with CRM tools, service call logging systems, and reporting processes.
Strong organizational and multitasking abilities.



Haritha Automation Private Limited

Customer Support - Team Leader

Jn of 1St Main 4th Cross

Make outbound calls to potential and existing customers to promote products or services.
Explain product features and benefits, handle objections, and close sales.
Follow up on leads, manage customer inquiries, and maintain a database of customer information.
Meet or exceed weekly and monthly sales targets.
Maintain a positive and professional relationship with customers.
Record customer feedback and report to the management team for continuous improvement.
Collaborate with the marketing and sales teams to improve lead conversion.
Stay updated on product knowledge and market trends.


Vindhya E-Infomedia

Customer Care Executive

Liberty

We are looking for enthusiastic and detail-oriented individuals to join our team as Non-Voice Process Executives. This role involves back-end operations, data entry, email/chat support, and other non-verbal communication tasks. Ideal candidates should have good typing skills, attention to detail, and the ability to work in a fast-paced environment. Key Responsibilities: Handle customer queries via email, chat, or internal systems Perform accurate data entry and database management Review, verify, and process client information Coordinate with internal teams to resolve customer issues Maintain confidentiality and data security.


Version Technology

Voice & Non-Voice Call Center Agent

Ashok Nagar, Bangalore

Job description: Team Lead & SME - Social Media Escalations (Non-Voice)
Location: Bangalore
Salary: 3.5 LPA to 4.5 LPA
Working days: 6 days a week with rotational off
Experience required: Prior experience in social media compliance or escalations (non-voice) is mandatory.

Contact: Yamanur HR - 9449900627 (Only WhatsApp Mention for which role your applying social media TL OR SME)
Email: yamanurappa.kuri@teleperformancedibs.com

Joiner preference: Immediate joiners only.

Overview We are seeking a highly experienced and motivated individual to join our team in Bangalore as a Team Lead and Subject Matter Expert (SME) for Social Media Escalations. The successful candidate will be responsible for overseeing a team of specialists who handle and resolve complex and sensitive customer issues that come through various social media platforms. This is a non-voice role, so strong written communication and problem-solving skills are essential.

Roles and responsibilitiesTeam leadership:

Manage, mentor, and motivate a team of social media escalation specialists to achieve performance targets.
Conduct regular team meetings to discuss updates, feedback, and performance.
Monitor team performance metrics, such as resolution time and customer satisfaction scores, to identify areas for improvement.
Create and manage team schedules to ensure adequate coverage and adherence to service-level agreements (SLAs).


Subject Matter Expertise (SME):
Serve as the final escalation point for critical customer issues and ensure swift and effective resolution.
Maintain a deep understanding of company policies and compliance standards related to social media interactions.
Conduct root-cause analysis on recurring issues and collaborate with management and other teams to implement process improvements.
Stay updated on social media platforms' guidelines and best practices for customer service.


Escalation and resolution:
Oversee the handling of complex and escalated customer issues received via social media channels, including Twitter, Facebook, and Instagram.
Develop and implement clear procedures for handling different types of escalations, including VIP, regulatory, and legal matters.
Provide timely, professional, and empathetic written responses to customer inquiries.
Collaborate with cross-functional teams, such as legal, marketing, and product, to resolve issues.

Compliance and reporting:
Ensure that all social media interactions adhere to company policies and regulatory guidelines.
Maintain accurate and detailed records of all social media interactions and their resolutions.
Prepare and present performance reports on escalation trends and resolution metrics to management.
Use social listening tools to monitor brand sentiment and proactively address potential issues.

Desired candidate profile
Must be an immediate joiner.
Proven experience in a social media compliance, moderation, or escalation role (non-voice) is mandatory.
Strong experience in a team lead or supervisory capacity within a customer service environment.
Excellent written communication, problem-solving, and conflict-resolution skills.
Familiarity with various social media platforms and experience using social media management or CRM tools.
Ability to work effectively under pressure and handle sensitive customer issues with maturity and confidentiality.
Must be open to working six days a week with a rotational day off.




Team Leader - Operations

Jn of 8th Main And 3rd Cross

Required Skills:

 Qualification: (10+2)
 Experience: 1-3 years in Voice
 Shift: UK- Shift (1pm to 10pm)
 Working Days: Monday to Sat. (Fixed SUNDAY Off)
2 nd &amp; 4 th fixed Off and 1 st ,3 rd &amp; 5 th , Saturday it would be half day.6 Days a week.
 Immediate Joining
Roles and Responsibilities:
1. Excellent Communication Skill in English.
2. The objective to This scope defines a structured, end-to-end process for executing
the Employee relocations.
3. Intro mail / Welcome Letter to the transferee and follow up mails to the Employee.
4. The process concludes with a closure email and systematic upload of all related
documents (intro mail, MOM, itinerary, property tour sheet, agreement, etc.) to the
transferee’s Google Drive folder for final documentation and compliance.


Olive Green Consulting Llp

Client Coordinater Representative

College Square

Job brief

We are looking for a qualified team leader to manage our team and provide effective guidance. You will be responsible for supervising, managing and motivating team members on a daily basis.
As a team leader, you will be the contact point for all team members, so your communication skills should be excellent. You should also be able to act proactively to ensure smooth team operations and effective collaboration.
Ultimately, you should lead by setting a good example and engage the team to achieve goals.
Responsibilities
Create an inspiring team environment with an open communication culture Set clear team goals Delegate tasks and set deadlines Oversee day-to-day operation Monitor team performance and report on metrics Motivate team members Discover training needs and provide coaching Listen to team members’ feedback and resolve any issues or conflicts Recognise high performance and reward accomplishments Encourage creativity and risk-taking Suggest and organise team building activities

Requirements and skills
Proven work experience as a team leader or supervisor In-depth knowledge of performance metrics Good PC skills, especially MS Excel Excellent communication and leadership skills Organisational and time-management skills Decision-making skills Degree in Management or training in team leading skills.

Best regards.
Yamanur K
9449900627
yamanurappa.kuri@teleperforamcnedibs.com


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