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Santoshi Mata Chowk

Vishwa Lodge

About us:

At PadCare, we’re on a mission to make hygiene sustainable. Founded in 2018, we have developed India’s first patented sanitary napkin recycling technology—PadCareX.

But we’re not just solving a waste problem, we’re building a circular economy that champions environmental resilience and social equity. Our service model closes the loop starting from collection, recycling, and transforming single-use sanitary napkins into sustainable materials, while also creating dignified jobs for marginalized waste workers, especially women, across the country.

With 100+ changemakers across 25+ cities, PadCare is driving real impact—for people and the planet. Recognized by Forbes, the World Economic Forum, and more, we believe business can be a force for good. If you do too, PadCare is where your purpose finds a home.

Oh, and you must have seen us on an episode of Shark Tank India, Season 2 - https://www.youtube.com/watch?v=7q0cmPtpJRo

To learn more about the work that PadCare is doing, check out the website: www.padcarelabs.com

Role overview & Key responsibilities:

The Customer Care Executive will be responsible for end-to-end complaint handling, post-service client engagement, and customer satisfaction monitoring. The role requires managing client interactions, ensuring timely resolution of complaints, validating service completion, and driving service excellence through proactive communication, feedback collection, and data-driven insights.

Log, acknowledge, and classify complaints from multiple channels into the centralized system.
Route complaints to relevant departments based on nature and priority.
Investigate, resolve, and document complaints with continuous customer updates.
Monitor MTTA (Mean Time to Acknowledge) & MTTR (Mean Time to Resolve) and publish reports.
Perform root cause analysis of recurring complaints and recommend preventive actions.
Contact clients post-service to confirm service completion and satisfaction.
Verify invoice submissions, acknowledgements, and escalate any delays.
Collect structured client feedback on service quality, product functionality, and technician behaviour (maintain >90% feedback collection & >4.5 average rating).
Verify and update client POC (Point of Contact) details regularly.
Maintain an updated master database of POC, service history, and client feedback trends.
Provide monthly insights and dashboard reports to the operations team.
Ensure compliance with regulatory standards and maintain accurate documentation.


What we're looking for:

Graduate degree in business administration, communications, marketing, or a related field
Excellent verbal and written communication skills
Strong organizational and time management abilities
High attention to detail and accuracy
Proficiency in MS Office Suite/Google Workspace, especially Excel/Sheets
CRM Tools (HubSpot, Zoho, or similar)​
Problem-solving aptitude
Ability to manage and report on data effectively
Proactive, reliable, and self-motivated work ethic
Culture Fit: Must align with PadCare’s values – Integrity, Entrepreneurship, Collaboration, Customer-First, Innovation


Work Mode: Full-time; based in Pune 

Why join us?

Compensation: Competitive salary in line with industry standards
Growth Path: Opportunity to lead the customer care department as PadCare expands globally.
Purpose With Impact: Join a mission-driven team transforming menstrual hygiene through sustainable solutions that uplift womens health, the environment, and sanitation workers' dignity.
Eco-Warrior in Action: Help recycle millions of sanitary pads and actively reduce landfill waste and carbon emissions—real impact, not just buzzwords.
Innovation Meets Heart: Be part of a team that blends empathy with patented 5D recycling tech to build the future of circular economy.
Grow With Us: We’re a fast-gowing, venture-backed startup offering real opportunities to scale your career as we scale our impact.
A Culture That Cares: Work in a space where collaboration, inclusivity, and purpose aren’t just values—they’re how we roll every day.



Padcare Labs

Customer Care Specialist

I.I.T.Main Gate

Muktai Nagar (Thane)

Team Ideal

International BPO Executive

Rashtrapati Bhavan

Noida Sector 15

CRM Key Responsibilities:

Conduct offline client meetings and manage daily interactions.

Build and maintain long-term professional relationships with clients.

Coordinate with Sales, Marketing, and Operations teams for smooth execution.

Handle client queries, feedback, and escalations efficiently.

Maintain client records, reports, and communication updates.

Ensure customer satisfaction and retention through consistent follow-ups.

Work towards achieving defined monthly targets related to meetings, conversions, and client satisfaction.


Star Media Network Private Limited

Client Relationship Manager

Civil Line

Jawahar Nagar

Job Summary:
We are seeking a dynamic and results-driven Telecalling Team Leader / Manager to lead our telecalling department. The ideal candidate will be responsible for driving team performance, enhancing client interactions, and achieving conversion goals aligned with our business objectives. This role requires a blend of leadership, strategic planning, and customer-centric communication.

 Key Responsibilities:

1. Team Leadership & Performance Management

Recruit, onboard, and mentor a high-performing team of telecallers.
Define and manage daily, weekly, and monthly performance targets.
Monitor call quality and provide constructive feedback and coaching to drive continuous improvement.
Foster a collaborative and goal-oriented work environment.


2. Sales Strategy & Conversion Optimization

Design and implement effective calling strategies to boost lead generation and customer conversion.
Analyze call metrics and generate performance reports to support business decisions.
Collaborate closely with the sales and marketing teams to enhance customer acquisition and retention.


        3. Client Communication & Customer Service

Ensure accurate and consistent delivery of information about immigration programs and services.
Address and resolve escalated client concerns in a timely and professional manner.
Maintain an empathetic, solution-focused approach in all client interactions.


         4. Process Excellence & Compliance

Develop, implement, and refine telecalling scripts and standard operating procedures (SOPs).
Ensure strict adherence to industry regulations and internal compliance policies.
Oversee CRM and database management to maintain accurate and up-to-date client records.
Qualifications & SkillsProven experience in managing a telecalling or telesales team, preferably in the immigration or consulting industry.
Strong leadership and team management capabilities.
Excellent verbal communication, interpersonal, and problem-solving skills.
Proficiency in CRM systems and data analysis.
Ability to thrive in a target-driven, fast-paced environment.



Sai Overseas Education Services

Telecalling Team Leader

Shri Krishna Garden Society

International BPO
STRICTLY WORK FROM OFFICE
Immediate Joining
US Customer Service Process/Collections Process
Shift Time - Rotational Shifts
Week Off - 5 days working 2 days’ week off (Rotational)
Education - HSC minimum 1 year Experience 
Fresher and Experience (BPO and non BPO) both can apply
Location: Malad/Bhayendar/ Thane/ Vikhroli
Job Types: Full-time, Permanent
Salary: ₹20,000.00 - ₹51,000.00 per month


Astrid  The  Job Consultant

International Customer Service Executive

Satav Vasti

Job Title Customer Success Associate
Job Role Telesales
Industry Health, Motor & Life Insurance
Location Kharadi, Pune
Age limit 18 to 35 years
Employment Type Full-Time/On-site
ACTUALRESOURCE
KEY RESPONSIBILITIES:
Outbound calling to potential customers interested in insurance products
Understanding customer needs and offering suitable Health, Motor, or Life insurance
options
Ensuring a high-quality customer experience through effective communication
KEY REQUIREMENTS:
Excellent verbal communication in English & Hindi
No MTI (Mother Tongue Influence) or RTI (Regional Tone Influence)
Clear grammar and pronunciation (English)
Sales acumen and a customer-focused attitude
Qualifications:
Graduate in any discipline
Freshers and experienced candidates both welcome
Insurance background preferred
JOB DESCRIPTION
SALARY STRUCTURE
Freshers Up to ₹25,000 CTC in hand 21500.
Experienced Up to ₹35,000 CTC (based on last drawn salary)
Shift Details:
6 days working with rotational shifts
Females: Day shift (up to 8 PM)
Males: Full rotational shift
Interview Process:
1. HR Round
2. Versant Level 6 (Certified)
3. Operations Round
4. Client Round
We are hiring Customer Success Associates for our Health, Motor, and Life Insurance verticals. The role
involves reaching out to interested leads and advising them on suitable insurance products. Candidates
with strong communication skills and a customer-first approach are encouraged to apply.
ACTUALRESOURCE


Actualresource Manpower Opc

Customer Success Associate

Wipro Company Circle

Hi Candidates,

We are currently hiring Customer Support Executive for International Voice Process and Chat Process for our organization. It’s a full-time opportunity, 5 days a week working and 100% onsite (Phase 3 Hinjewadi and Yerawada).

Job Title -- Inbound Customer Support Executive (International Voice, Chat and Blended Process)
Location -- Phase 3 Hinjewadi and Yerawada Pune
Salary -- Up to 5 LPA
Skill:
For Voice Process -- We need Minimum 6 Months International Voice Process Experience with Excellent English Communication Skill.
For Chat Process -- We need Minimum 6 Months Experience in Live Chat in International Process with Excellent English Communication Skill

Key Requirements:

·    6+ months of experience in an International BPO is mandatory.
·    Handling basic customer queries related to telecom bills and providing customer resolution.
·    Strong communication, interpersonal, and comprehension skills.
·    Providing support to international customers.
·    Willingness to work in US shifts (Night Shift).

Its 5 Days working, company will provide both side cabs, Meals and PF
Virtual Interview
Need Immediate joiner

If you are interested, please send your resume to sameer@rknjobs.com and give me a call at 8368751124.


RKN Business Solutions

Inbound Customer Support Executive (International Voice And Chat Process)

Dwarka Exp Chowk Daultabad Gurgaon

we have trading firm we need candidate who can manage office works as well as phone cordination with clints


Globe Green Designs

Customer Support Executive

Subramanya Nagar

Bellanduru

Job Details:
Location: Pritech Park SEZ, Block 7, Outer Ring Rd, Hobli , Bellandur, Varthur , Bengaluru, Karnataka
Employment Type: Contract

Work Type: on-site
No of Openings: 100

Created At: 23 September 2025
Updated At: 13 October 2025

Salary: INR 28000 - 40000 / monthly
Application Deadline: Not specified
Description:
International Customer Support (US Process)Company: Accenture
Position Type: Contract-to-Hire (C2H)
Location: Bangalore (Work from Office)
Shifts: US Shifts (5 PM IST – 7 AM IST, rotational week-offs)
Experience: Experienced (7months to 3 years)
salary: ₹28,000 – ₹40,000 CTC (based on level & experience)
About the Role:
Accenture is seeking enthusiastic and customer-focused professionals to join our International Customer Support Team. This role involves interacting with US-based clients, ensuring exceptional customer service, and meeting performance benchmarks. Candidates must be flexible to work in night shifts and clear multiple screening rounds (including Versant – minimum score 58).
Key Responsibilities:
Handle inbound and outbound calls with US customers.
Provide accurate information, resolve queries, and maintain strong call openings and closures.
Support client’s hiring requirements by screening candidates and documenting outcomes in tools.
Deliver outstanding customer experiences while meeting quality and productivity targets.
Adhere to client-specific guidelines, including US holiday schedules (as per Accenture discretion).
Collaborate in a team-driven environment with flexibility for weekend shifts.
Eligibility & Screening Guidelines :
Experienced (0.6–3 years): Customer support/contact center background preferred. Undergraduates with 1+ years of relevant experience are also eligible.
Mandatory: PF history from previous organizations.
Must clear Versant Test with score ≥ 58.
Strong English communication skills (verbal & written).
Confident in call handling, introductions, and closures.
Prior exposure to US contact centers is preferred.
Skills Required :
Excellent communication skills (verbal & written).
Strong problem-solving and interpersonal skills.
Flexibility to work in night shifts & rotational workweeks (Mon–Fri, Tue–Sat, or Wed–Sun).
Ability to handle pressure and client expectations.
Technical adaptability to use call handling, CRM, and reporting tools.
Work Locations:Pritech Park SEZ, Block 7, Outer Ring Rd, Bellandur, Bengaluru, Karnataka
Hiring Process :

Initial Screening (communication & eligibility check)
Versant Test (minimum score 58)
Communication/Voice & Accent round
Operations round


Skills:
problem-solving and interpersonal skills .flexibility to work in night shifts & rotational workweeks (Mon–Fri, Tue–Sat, or Wed–Sun).handle pressure and client expectations .call handling
Experience: 1 - 3 years
Qualification Requirements: Graduation (10 + 2 + 3)
About the Company
Name: Quess Corp Limited
Address:
Area: Hobli, Bellandur, Varthur
City: Bengaluru
Pin code: 560103
Street: PriTech Park SEZ, Block 7, Outer Ring Rd
Location Link: View on Map
Hiring Need: Immediate


Quess Corp Limited

International Customer Support Executive

Star Mall Nh-48 Gurgaon

Customer Success Associate
Job Description
About Us
 Join our dynamic team, a leader in customer engagement and technology-driven support solutions, based in Gurgaon, Haryana. We are seeking passionate and motivated individuals to deliver exceptional customer experiences through voice and chat support.
Job Details
 Position: Customer Success Associate
 Work Mode: Work From Office
 Location: Ground & 1st Floor, DLF Galaxy Tower, Block A, Sector 30, Gurugram, Haryana - 122001
 Salary: Up to ₹35,000 CTC (depending on experience and role)
 Working Days: 5 Days Working (Rotational Shifts & Weekly Offs)
 Hiring Zone: Candidates residing within 20 KM of the office preferred
 Open Positions: 65
Qualifications & Skills
 Education: Graduate/Undergraduate (both may apply)
 Skills Required:
 • Excellent communication skills in English
 • Strong verbal fluency for voice processes
 • Basic technical knowledge and troubleshooting ability (preferred for chat roles)
 • Customer-centric attitude and problem-solving mindset
Key Responsibilities
 • Handle customer queries effectively via voice and chat channels
 • Provide clear, professional, and empathetic communication
 • Ensure timely resolution and customer satisfaction
 • Collaborate with team members to maintain service quality standards
Interview Process
HR Screening Round
Operations Round
Versant Test (for voice roles)

Benefits & Perks
 • Both-side cab facility for convenient commuting
 • Rotational shifts with flexible weekly offs
 • Career growth and skill enhancement opportunities
 • Supportive work culture with international exposure
Why Join Us?
 • Be part of a vibrant, fast-growing organization focused on excellence in customer service
 • Opportunity to develop professional communication and client-handling skills
 • Competitive compensation and performance-based incentives
To Apply
 Send your updated resume on WhatsApp – 9711322872 (text only).


Transcom

Domlur

Mission:
We’re looking for a dynamic Account Manager to own and grow relationships with our top key accounts. You’ll be in the field and in the office, meeting decision makers, understanding their hiring needs, and ensuring Apna is their #1 partner for workforce growth.
 
What You’ll Be Doing:
·        Own the portfolio: Manage end-to-end relationships with strategic clients, build trust, drive renewals, support proactively and maximize revenue.
·        Engagement: Conduct regular check ins and client visits (field work) to understand hiring challenges and unlock growth opportunities.
·        Data-driven growth: Monitor hiring trends, run performance reviews, and present actionable insights to HR/recruiter heads.
·        Cross-functional impact: Work closely with Product, Marketing & Operations to solve client issues and create win-win solutions.
·        Upsell & expand: Identify white-space opportunities to increase wallet share and contribute to NRR goals.
·        Ensure smooth onboarding, adoption, and consistent delivery against SLAs.
 
What We’re Looking For:
·        2-3 years of B2B account management / enterprise sales / key account handling experience.
·        Must be a gradate with strong verbal and written communications skills. Must be comfortable with English, Hindi and regional languages.
·        Strong relationship-building and negotiation skills with decision-maker comfort.
·        Ability to analyze data and present insights that drive business outcomes.
·        Ready to work from office and travel for field client meetings (frequent).
·        High ownership mindset, proactive problem solver, and a natural networker.
 
Why Join Us
·        Own marquee accounts and shape Apna’s growth story.
·        High visibility with leadership and real impact on revenue and retention metrics.
·        A collaborative culture with strong career growth opportunities.
 
Where You’ll Work
Work from Apna office Bangalore with frequent field travel to client sites.


Apnatime Tech Private Limited

Key Account Manager

Vikhroli West

ACCENTURE

(ONLY VOICE)
50k joining bonus

Interview timings: 11:00am
Accenture is only hiring for CL12(experienced)
Zenia voice
US Process
CL12
No CD round direct HR, ops and versent
Location: Vikhroli
Work from Office
Salary - upto to 42k in-hand
( HSC or Grad with min 1 - 3+ years of exp into bpo)
Versent should be 58+
5 days working 2 rotational off
excellent communication skills
 CST to KALYAN
CHURCHATE to MIRA ROAD
CST to PANVEL
home pickup home drop
Kindly tell your candidates to carry orginal Pan card with them


Viorg Consultancy

Council Hall (Police Commissioner Office)

Job Description Opening for International Customer support voice role in a top leading MNC Pune!!!

About The Client-
Our Client is a global professional services company with leading capabilities in digital, cloud, and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations Services.
 
Job Description -

Graduate, Undergraduate with min 6 months and above exp can apply

Work Timing - Night shift

Mode - Work From Office

Job Location - Pune

Eligibility - Excellent in English Communication is must.

Nature - Contract 4-6 months (While this is a Contract role, the possibility of On-boarding on Client payroll may happen in case of exceptional performance and a business need at our Clients end)



Requirements Need Excellent Communication skills.
 Good Knowledge in Customer Handling.
 Candidate needs to be ok with rotational shift & Night Shift.
 Immediate joiner would be preferred.

 
Exp Salary- CTC 40000 upto monthly + Other. (depends on last CTC and experience) 

 
Shift-  Night Shift
     
Notice period: Immediate joiners or max 15 days notice.
 

Qualification- 

Graduate/ Undergraduate with min 6 months and above exp can apply

 
Experience: 06 months to 5 years experience in Customer Support,Technical support, BPO, International Voice process, Voice process, Inbound, KPO, Outbound process, Us Process / UK process/ Australian process etc can apply.


Benefits Laptop and other assets will be provided by company

P.F+ E.S.I + Others facility.

Company will give both way cab facility. 



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Customer Support Jobs - 2739 Verified Vacancies

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Customer Support Executive

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Customer Support International Voice

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