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I.I.T.Main Gate

Malad West

Responsibilities
Handle incoming and outgoing customer calls in a professional manner
Resolve customer queries and issues effectively
Maintain customer relationships and ensure customer satisfaction
Provide product and service information to customers
Follow communication procedures, guidelines, and policies



Tech Mahindra Ltd

Customer Support Executive

Subramanya Nagar

Jn of Nh-7

We are looking for a Customer Service Associate to join. The role involves updating accurate data in databases, spreadsheets, and systems as required. With a collaborative environment and growth opportunities, the position offers a ₹18000 - ₹35000 salary.
Key Responsibilities:
Maintain and organize physical and digital records for easy access and retrieval.
Communicate with relevant teams to clarify data inconsistencies and improve processes.
Verify data accuracy, correct errors, and identify irregularities promptly.
Ensure data accuracy and accessibility to facilitate smooth operations.
Generate reports and summaries to aid internal decision-making processes.
Maintain confidentiality of sensitive information at all times.

Job Requirements:
The minimum qualification for this role is 12th Pass and 0 - 0.5 years of experience. Candidates must have strong attention to detail, a high level of accuracy, solid organizational skills, and the ability to manage multiple tasks efficiently.


On U

Customer Service Associate

Rashtrapati Bhavan

Aliya Bans Chowk Gurgaon

Roles & Responsibilities:-
 
·         Randomly monitor the calls of assigned advisor and maintain advisor coverage on regular basis
·         Need to manage BAU, Business intelligence audit and other compliance / Focus audits as per business / client requirement
·         Participate in calibration session with vendor and promote collaboration.
·         Identifying process gaps and sharing process improvement suggestions.
To work together as a team and achieve the set targets.
 
Required skills and qualification:-
               
·         Minimum 6 months experience as QA in BPO / Call center or more than 1 year experience as associate in call center
·         Must be a graduate
·         Basic excel knowledge is must
·         Good communication skills are required.
·         Customer Service skills
·         Good analytical skills
·         Time Management
·         Ability to multi-task


Career Shine Global Solutions

Call Quality Analyst

Muktai Nagar (Thane)

Job Title: Onboarding Officer

Job Location:Thane – Wagle Estate

Terms:Full-Time

Shift Time:10:00 AM to 7:00 PM

Week Off:Sunday & WO (1st Saturday off)

Salary:

Up to ₹33,000 inhand (take home depending on last drawn) + Incentives + Mediclaim + PF

Rounds of Interviews: (3)

1. HR Round
2. Trainer Round
3. Operations

Job Role & Responsibilities:

The Onboarding Officer will counsel potential investors over the phone and generate sales by offering advisory services.

Responsibilities:

Make 150–200 calls daily, minimum 5 hours of talk time.

Sell equity-based products, manage the process from lead generation to closure.

Counsel customers on investment plans tailored to financial goals.

Convert leads into clients through proactive follow-ups and counseling.

---

Candidate Requirements:

Communication Skills: Strong communication and people skills, professional yet approachable.

Language Proficiency: English and Hindi – Mandatory.

Preferred Languages: Tamil, Kannada, Malayalam.

Experience:

1–2 years of BPO sales experience (outbound, target-based) – Mandatory.

Share market knowledge is an added advantage.

Experience must be in hardcore sales.

Not considered: Credit card / Insurance / DMAT / Bank account opening / CSR experience.


Education: Minimum Graduation.

Age Limit: Up to 35 years.

Gender: Male / Female.

Location Preference:

Central Line – Dadar to Badlapur (excluding Mumbra).

Harbour Line – Airoli to Panvel.


Skills: Strong sales, interpersonal, and problem-solving abilities. Basic math proficiency required.
---

👉 This is a sales-driven BPO role with focus on hardcore outbound calling, investment counseling, and client conversio

Contact HR Pooja - 9284020759


Solitaire Global

Customer Care Executive

Mahadevapura Cross

Coordinating with property sellers and buyers in regards to documentation process after the property is finalised.
Coordinating and sending the documents to our empanelled advocates towards preparing of the Sale Agreement / Sale Deed.
Assisting the buyers and advocate in registering the Sale Deed or any other deed at the respective jurisdictional Sub-Registrar’s Office.




Pretty Properties

Manyatha Tech Park

Customer support voice and non voice 
Salary - 20k to 35 k
Work form home office 
Incentive 
2 way cab
Multiple Opening is their in Bangalore location for bpo 



Yaspire Talent

Kopari Colony

Opening For International Voice/Chat Process.

Location : Thane
Salary : Upto 38,000
Requirement :
HSC Or Graduation with 1 year of International BPO voice exp.
Need Excellent Communication In English.
5 days working and 2 Rotational off.
Home pick up and home drop.
US Shift window


Nxspire Solution Private Limited

International BPO Executive

Sector 93A, Noida

Job Summary:

We are looking for a motivated and detail-oriented CRM Executive with 1 to 1.5 years of experience in the real estate industry. The ideal candidate will be responsible for managing client relationships post-sales, ensuring smooth communication, handling documentation, coordinating with internal teams, and improving overall customer satisfaction.

Key Responsibilities:

Handle all post-sales customer interactions to ensure a smooth onboarding experience.
Maintain and update customer data in CRM software (e.g., Salesforce, Zoho CRM, or similar).
Coordinate with sales, legal, accounts, and operations teams to resolve customer queries and ensure timely handover and documentation.
Assist customers with queries regarding payment schedules, agreements, registration, possession, etc.
Follow up with clients for pending documentation, payments, and other formalities.
Monitor customer feedback and escalate issues where necessary.
Generate regular CRM reports and dashboards for management review.
Maintain records of customer communications and transactions.
Support customer engagement initiatives and post-sales service campaigns.
Key Requirements:1 to 1.5 years of experience in CRM or client servicing in the real estate industry (preferred).
Bachelor's degree in any discipline.
Proficiency in CRM tools and Microsoft Office (especially Excel and Word).
Strong verbal and written communication skills.
Excellent interpersonal and problem-solving abilities.
Organized, detail-oriented, and able to handle multiple tasks simultaneously.


Preferred Skills:

Knowledge of real estate sales cycles and post-sales processes.
Familiarity with local RERA regulations (if applicable).
Experience with ERP/CRM systems like Salesforce, Zoho, HubSpot, etc.




Wealth Clinic Pvt Ltd

CRM Executive

Olive Green

International Voice Process Agent

Vashi East

Eccenta Solutions

Customer Service Executive

Sector 29 Chandigarh

Phase 4 mohali

Positions: Team Members & Quality Analysts
 Qualification: Minimum Graduation
 Experience: Minimum 1 year of documented BPO experience (mandatory)
 Shift: Rotational
 Preference: Immediate joiners only
📩 Share your CV at: jonathanhr@drit.in
 📞 Contact: +91 84277 27729/9115124351
 📍 Location: Plot No. 4, ITC Park, Sector 67, Mohali
#Hiring #BPOJobs #QualityAnalyst #TeamMember #MohaliJobs #ImmediateJoiners #RotationalShift


DR ITM PVT. LTD

Team Leader - Operations

Rajajipuram

AP Sen Marg

We Are hiring Only Document Based Not Given Any Charge


J R Infotechs.Com

Ground Cordinator

Ahmedabad (Rural) District Court

Commerce College Hostel

Job Title: Team Lead – Support & Customer Success
About HomeMate
HomeMate is a smart home technology brand that makes daily life easier, safer, and more connected. We deliver great products and excellent customer service.

Role Overview
We are looking for a Team Lead who can manage the support team and also handle key customer success tasks.
You will lead 4–5 team members, guide them in solving issues, and personally take care of important customers to ensure they get the best experience.

Key Responsibilities
1. Team Management
Lead and supervise support executives
Assign tasks and monitor performance
Coach and train team members
Ensure timely and high-quality support

2. Customer Success (Selective / High Priority)
Help key customers with onboarding and setup
Guide them to use product features effectively
Build long-term customer relationships
Follow up to ensure satisfaction

3. Issue Resolution
Take ownership of escalated or complex cases
Work with technical/engineering teams if needed
Maintain FAQs and support documentation

4. Process & Reporting
Track team performance and support metrics
Provide weekly updates to management
Suggest improvements in service and customer experience


Requirements
5+ years in technical support / customer-facing role
1–2 years of team leadership experience
Strong English communication skills (spoken & written)
Good problem-solving and decision-making ability
Able to manage people and handle pressure
Knowledge of smart home / IoT / networking is a plus
Experience with CRM / ticketing systems preferred


What We Offer
Leadership role in a fast-growing tech company
Supportive and collaborative work culture
Training on HomeMate products and tools
Career growth into senior management roles


If you are a strong leader who enjoys helping customers and guiding teams, we want to hear from you!
Apply now !!


Homemate Smart Private Limited

Team Lead – Customer Support & Success

National College

We are looking for an Operations Manager to lead and streamline business operations, ensure service excellence, and drive organizational efficiency.

Key Responsibilities

Oversee daily operations and ensure smooth execution of liaison and consulting services.
Develop and implement processes, SOPs, and performance standards to improve efficiency.
Manage and mentor teams across telesales, client servicing, and back-office functions.
Coordinate with cross-functional departments to ensure client satisfaction and timely project delivery.
Monitor KPIs, operational metrics, and service quality benchmarks.
Identify gaps in workflow and recommend process improvements.
Handle escalations and ensure effective resolution of client issues.
Manage vendor, partner, and client relationships to support business objectives.
Ensure compliance with company policies, legal regulations, and industry standards.
Prepare regular reports for senior management on performance, risks, and opportunities.

Key Skills & Competencies

Strong leadership and team management skills.
Excellent organizational and time-management abilities.
Analytical thinker with a problem-solving approach.
Proficient in MS Office and operational tools (CRM, ERP preferred).
Strong communication and interpersonal skills.
Ability to work under pressure while maintaining high service standards.


Qualifications & Experience

Graduate/Postgraduate in Business Administration, Operations, or related field.
5–7 years of experience in operations, with at least 2–3 years in a managerial role.
Experience in liaison, consulting, or client servicing domains will be preferred.
Proven track record of process optimization and team leadership.




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Customer Support Jobs - 2551 Verified Vacancies

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Customer Service Executive

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Team Lead – Customer Support & Success

Team Leader - Operations

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