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College Square

Salt Lake City Sector 5


Teleminds Infotech Pvt. ltd Is URGENTLY HIRING!!I
International BPO Experienced candidates for Australian Telecom/ Energy Process in Fixed Morning Shift.

Process: Energy/ Telecom/ Insurance

THE CANDIDATE WITH  PREVIOUS INTERNATIONAL/DOMESTIC  BPO EXPERIENCE ARE PREFERRED.
Hiring for associate level and senior profile (TL)


EXPERIENCED TEAM LEADERS: INTERNATIONAL VOICE PROCESS
SHIFT TIMING:
Mon-Fri: 6:00AM TO 3:00PM
Sat: 6:00AM TO 12:00PM

FREE PICK AVAILABLE


Teleminds Infotech

International Voice Process Agent

Rashtrapati Bhavan

Sector 93A, Noida

About the Company:
Wealth Clinic Pvt. Ltd. is a leading real estate advisory firm based in Noida, known for offering comprehensive property consulting and investment solutions. With a strong presence across Delhi-NCR and a wide range of residential and commercial projects, we aim to deliver trusted real estate guidance and a seamless experience to our clients.

Role Overview:
We are looking for a Customer Relationship Management (CRM) professional who will be responsible for handling post-sales customer interactions, ensuring timely documentation, and maintaining client satisfaction throughout the property purchase process. The ideal candidate should have strong communication skills, attention to detail, and prior experience in the real estate sector.

Key Responsibilities:
Act as the primary point of contact for customers after booking.
Handle all post-sales activities, including documentation, payment follow-ups, and coordination with internal departments (Sales, Finance, and Legal).
Maintain accurate and updated customer records in CRM software.
Ensure timely communication with clients regarding project updates, payment reminders, and handover timelines.
Coordinate with builders/developers for allotment letters, agreements, and possession-related documentation.
Address and resolve client queries or escalations in a professional and timely manner.
Conduct periodic follow-ups to ensure client satisfaction and smooth transaction closure.
Prepare MIS reports and share regular updates with management.
Support in customer engagement activities, feedback collection, and referral programs.


Required Skills & Qualifications:
Bachelor’s degree in Business Administration, Commerce, or a related field (MBA preferred).
1–3 years of experience in CRM or post-sales operations within the real estate industry.
Strong communication, coordination, and interpersonal skills.
Proficient in MS Office and CRM tools (Zoho, Salesforce, or similar).
Ability to multitask and handle client relationships professionally.
Good understanding of real estate documentation and RERA compliance will be an added advantage.




Wealth Clinic Pvt Ltd

CRM Executive

I.I.T.Main Gate

Muktai Nagar (Thane)

Team Ideal

International BPO Executive

Maruti Udyog Gate 1 Gurgaon

Customer Care Executive (Voice Process)

Company: Leading BPO Organization
Location: [Add your city/location]
Salary Range: ₹15,000 – ₹40,000 per month (based on experience & communication skills)
Job Type: Full-time | Voice & Blended Process

⸻

About the Role

We are hiring Customer Care Executives for our Voice Process (Inbound/Outbound). The role involves handling customer queries, resolving issues, and ensuring excellent service delivery. Candidates with strong English and regional Gujarati communication skills will be given preference.

⸻

Key Responsibilities
	•	Handle inbound and outbound customer calls professionally and efficiently.
	•	Respond to customer queries, provide accurate information, and ensure customer satisfaction.
	•	Manage blended process (voice + chat/email) as per requirement.
	•	Maintain records of customer interactions and transactions.
	•	Follow company procedures, policies, and scripts while communicating.
	•	Escalate unresolved issues to the appropriate department when necessary.

⸻

Eligibility Criteria
	•	Education: Minimum 12th pass or Graduate in any stream.
	•	Experience:
	•	Freshers with excellent communication skills are welcome.
	•	Experience in BPO / Customer Support / Voice Process preferred.
	•	Languages Required:
	•	Excellent command of English & Hindi (mandatory)
	•	Knowledge of Gujarati (preferred / added advantage)
	•	Communication Skills:
	•	Strong verbal communication and listening skills.
	•	Clear and confident voice tone.
	•	Ability to handle pressure and communicate effectively.
	•	Shift: Rotational shifts (Day/Night depending on process)
	•	Location: [Mention on-site / hybrid / work from home]

⸻

Salary & Benefits
	•	₹15,000 – ₹40,000 per month (based on experience, fluency, and performance)
	•	Incentives and performance bonuses.
	•	Paid training provided.
	•	Opportunity to grow within the organization.


Avilox Jobs Gateway (OPC) Private Limited

Customer Support Executive

Santoshi Mata Chowk

Mental Hospital

🌟 Career Opportunity at Tech Mahindra 🌟

Position: Customer Service Executive (Voice Process)
Process: International Voice (UK / Canadian / AUS)

💼 Key Highlights:

Salary: Up to ₹5.5 LPA (based on experience)

Work Location: Pune (Yerwada)

Shifts: Rotational (as per process requirement)

UK process: 12:30 Am to 2:30 Am (Any 9.5 hrs shift)

Canadian Process: 6:00 PM 11:30 AM (Any 9.5 hrs shift)

Australian Process: 2:30 AM 04:30 PM (Any 9.5 hrs shift)

Weekly Offs: 2 rotational offs

✅ Eligibility Criteria:

Education: Minimum HSC (12th pass) / Graduate
Experience: Minimum 1 year in international voice process (mandatory)
Skills:
Excellent verbal communication in English
Customer handling ability with problem-solving approach
Flexibility: Willingness to work in rotational shifts and offs

🌍 Why Join Tech Mahindra?
Competitive salary with performance-based growth
Opportunity to work with global clients (UK / US / AUS)
Professional work environment with international exposure
Learning and development opportunities for career advancement

CONTACT

Name - HR JANVI NINDANKAR 
Number - 8805049525
Email - JanviVishal.Nindankar@TechMahindra.com


Tech Mahindra Ltd

Shroff Chowk

Position- Service Advisor
Location- Pune Baner 
Experience- 2 to 4 yrs.  
Annual CTC – Upto Rs. 6 lakhs per annum  
Preferred candidate – Automobile Industry (Experience add-on Car Spare parts)   
 Job Description:  
•      Looking for Service Advisor to join our dynamic team and embark on a rewarding career journey.
•      Strong knowledge of automobile car spare parts.
•      Enquiry Management.
•      Attend Enquiry and Given Product Demonstration.
•      Enquiry Follow-Up and Order Booking.
•      Good communication & negotiation skills.
•      You are Capable of capturing revenue opportunities through identification of additional work, value added services, and up-selling of service products with conviction.
•      You actively approach customers, thus showing excellent communication skills. Method and process competence
•      Follow up with customers to ensure satisfaction with services provided.
•      Any Service experience are considered. (Experience in automobile) 
 
Key Responsibility Areas  
•      Customer service: Greet customers, answer questions, and build relationships
•      Scheduling: Schedule appointments, drop-offs, and pick-ups
•      Communication: Communicate with customers and technicians about Spare part status
•      Sales: Sell products and services, and suggest packages and retail options
•      Maintain Customer database location-wise. 
•      Handle customer objections from time to time and bring them to a resolution
 
Candidate Profile:  
•      Must have worked in automobile spare parts for minimum 2 years 
•      Candidate must possess technical knowledge about car spare parts – genuine & aftermarket
•      Any stream Diploma, graduate/ post-graduate is fine. 
•      Languages known – Hindi, Marathi, and English.


Iradium Automobiles Private Limited

Service Advisor

Kundan Bagh

Job Description:
Your responsibilities are briefly as below (but not limited to this):
As a Relationship Manager, your key goal is to keep up the relationship with bank branches and processing units of State Bank of India. Your job will be to get the smooth processing done of the loan files given by the company, at the same time, put equal efforts to generate fresh leads from the referrals and other avenues.

CTC: Based on your interview performance.

Eligible criteria:
Looking for Married Male candidates with field experience
Ready to travel 60 to 70 km everyday
Two-wheeler mandatory

Location:Central Mumbai , Thane ,Kalyan, MIra bhayandar, Navi Mumbai.

Workday and timings: 5-day work week but 1st, 3rd, and 5th Saturdays are working.

Minimum commitment: 18 months

This job can be widely searched as sales executive, field sales executive, business development executive.


WeMakeScholars Edtech

Client Relationship Manager

Sohna Chowk Gurgaon

Our client is a global leader in Logistics industry. It is looking to hire for multiple positions of associates in its customer care department for voice process to handle inbound customer queries (Inbound Call centre - Voice Process)

What you will do:

The Customer Care Representative will be responsible for:
▪ Providing customer support to international customers over calls/chat/email
▪ Resolving customer issues
▪ Adhere to basic customer onboarding process
▪ Handling customer’s claims
▪ Running customized reports
▪ Cross-functional collaboration with internal customers as and when needed

You will be a great fit if you:

Have exceptionally effective communication skills (both verbal & written)
Empathetic, patient & has a solution-oriented thinking skills.
Adaptable, agile & have accuracy in customer data handling.


Education criteria:

Bachelor's degree or equivalent Minimum Experience: Minimum six months to five (0.6-5) years professional experience in customer service/Sales/Support/Communication intensive roles with international experience
▪ Flexible working in rotational shifts
▪ Willing to work for Gurgaon location.
▪ Assess for resilience, tone of voice and problem-solving attitude.
▪ Candidates in or around Gurgaon (preferred)


Hrassistance India Consultancy Llp

Customer Service Associate

Bajaj Auto

We are looking for freshers/motivated individuals with 6 months to 1 year of experience in international cold calling or lead generation.

Key Responsibilities:
Engage with international clients via cold calls and pitch our services effectively.
Identify potential leads and convert them into business opportunities.
Maintain and update CRM records with client interactions.
Collaborate with the team to optimize sales strategies.

Requirements:
Freshers/Experience: 6 months – 1 year in international cold calling/lead generation.
Communication: Strong verbal and written English skills.
Work Timings: Night shift (U.S time zones).
Days Off: Fixed Saturday & Sunday off.
Attitude: Self-motivated, target-driven, and persistent.

Perks & Benefits:
Huge uncapped Incentives based on performance.
Fixed Salary + Attractive Bonus Structure.
Fixed Sat Sunday off.
Career Growth Opportunities in a fast-growing company.
Fun & Dynamic Work Environment.

Job Types: Full-time, Fresher
Pay: ₹12,000.00 - ₹40,000.00 per month(depending upon the caliber and communication skills)

Supplemental Pay:
Commission pay
Overtime pay
Performance bonus
Yearly bonus
Language: English


Brandminds Consulting Private Limited

Civil Line

Jawahar Nagar

Job Summary:
We are seeking a dynamic and results-driven Telecalling Team Leader / Manager to lead our telecalling department. The ideal candidate will be responsible for driving team performance, enhancing client interactions, and achieving conversion goals aligned with our business objectives. This role requires a blend of leadership, strategic planning, and customer-centric communication.

 Key Responsibilities:

1. Team Leadership & Performance Management

Recruit, onboard, and mentor a high-performing team of telecallers.
Define and manage daily, weekly, and monthly performance targets.
Monitor call quality and provide constructive feedback and coaching to drive continuous improvement.
Foster a collaborative and goal-oriented work environment.


2. Sales Strategy & Conversion Optimization

Design and implement effective calling strategies to boost lead generation and customer conversion.
Analyze call metrics and generate performance reports to support business decisions.
Collaborate closely with the sales and marketing teams to enhance customer acquisition and retention.


        3. Client Communication & Customer Service

Ensure accurate and consistent delivery of information about immigration programs and services.
Address and resolve escalated client concerns in a timely and professional manner.
Maintain an empathetic, solution-focused approach in all client interactions.


         4. Process Excellence & Compliance

Develop, implement, and refine telecalling scripts and standard operating procedures (SOPs).
Ensure strict adherence to industry regulations and internal compliance policies.
Oversee CRM and database management to maintain accurate and up-to-date client records.
Qualifications & SkillsProven experience in managing a telecalling or telesales team, preferably in the immigration or consulting industry.
Strong leadership and team management capabilities.
Excellent verbal communication, interpersonal, and problem-solving skills.
Proficiency in CRM systems and data analysis.
Ability to thrive in a target-driven, fast-paced environment.



Sai Overseas Education Services

Telecalling Team Leader

Ahmedabad (Rural) District Court

Archana Farm

Our company is into Healthcare sector and we have a vacancy for Call Centre Executive (CUSTOMER CARE DIVISION)
The candidate will be responsible for INBOUND CUSTOMER SERVICE CALLS ONLY.
No outbound calling / sales.
This is a NON-SALES process and need not sell anything, ONLY incoming calls to be attended from Australian customers and give solutions to customer complaints/ queries.
SHIFT TIMINGS ; EARLY MORNING 3.15 am to AFTERNOON 1.30 pm ( including lunch breaks and short breaks ).
5 DAYS WORKING


Konnect Brands

Call Center Executive

Vishwa Lodge

About us:

At PadCare, we’re on a mission to make hygiene sustainable. Founded in 2018, we have developed India’s first patented sanitary napkin recycling technology—PadCareX.

But we’re not just solving a waste problem, we’re building a circular economy that champions environmental resilience and social equity. Our service model closes the loop starting from collection, recycling, and transforming single-use sanitary napkins into sustainable materials, while also creating dignified jobs for marginalized waste workers, especially women, across the country.

With 100+ changemakers across 25+ cities, PadCare is driving real impact—for people and the planet. Recognized by Forbes, the World Economic Forum, and more, we believe business can be a force for good. If you do too, PadCare is where your purpose finds a home.

Oh, and you must have seen us on an episode of Shark Tank India, Season 2 - https://www.youtube.com/watch?v=7q0cmPtpJRo

To learn more about the work that PadCare is doing, check out the website: www.padcarelabs.com

Role overview & Key responsibilities:

The Customer Care Executive will be responsible for end-to-end complaint handling, post-service client engagement, and customer satisfaction monitoring. The role requires managing client interactions, ensuring timely resolution of complaints, validating service completion, and driving service excellence through proactive communication, feedback collection, and data-driven insights.

Log, acknowledge, and classify complaints from multiple channels into the centralized system.
Route complaints to relevant departments based on nature and priority.
Investigate, resolve, and document complaints with continuous customer updates.
Monitor MTTA (Mean Time to Acknowledge) & MTTR (Mean Time to Resolve) and publish reports.
Perform root cause analysis of recurring complaints and recommend preventive actions.
Contact clients post-service to confirm service completion and satisfaction.
Verify invoice submissions, acknowledgements, and escalate any delays.
Collect structured client feedback on service quality, product functionality, and technician behaviour (maintain >90% feedback collection & >4.5 average rating).
Verify and update client POC (Point of Contact) details regularly.
Maintain an updated master database of POC, service history, and client feedback trends.
Provide monthly insights and dashboard reports to the operations team.
Ensure compliance with regulatory standards and maintain accurate documentation.


What we're looking for:

Graduate degree in business administration, communications, marketing, or a related field
Excellent verbal and written communication skills
Strong organizational and time management abilities
High attention to detail and accuracy
Proficiency in MS Office Suite/Google Workspace, especially Excel/Sheets
CRM Tools (HubSpot, Zoho, or similar)​
Problem-solving aptitude
Ability to manage and report on data effectively
Proactive, reliable, and self-motivated work ethic
Culture Fit: Must align with PadCare’s values – Integrity, Entrepreneurship, Collaboration, Customer-First, Innovation


Work Mode: Full-time; based in Pune 

Why join us?

Compensation: Competitive salary in line with industry standards
Growth Path: Opportunity to lead the customer care department as PadCare expands globally.
Purpose With Impact: Join a mission-driven team transforming menstrual hygiene through sustainable solutions that uplift womens health, the environment, and sanitation workers' dignity.
Eco-Warrior in Action: Help recycle millions of sanitary pads and actively reduce landfill waste and carbon emissions—real impact, not just buzzwords.
Innovation Meets Heart: Be part of a team that blends empathy with patented 5D recycling tech to build the future of circular economy.
Grow With Us: We’re a fast-gowing, venture-backed startup offering real opportunities to scale your career as we scale our impact.
A Culture That Cares: Work in a space where collaboration, inclusivity, and purpose aren’t just values—they’re how we roll every day.



Padcare Labs

Customer Care Specialist

Subramanya Nagar

Ashok Nagar, Bangalore

Job DescriptionOpening for International Customer support voice role in a top leading MNC Bangalore!!!

About The Client-
Our Client is a global professional services company with leading capabilities in digital, cloud, and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations Services.
 
Job Description -

Graduate, Undergraduate with min 6 months and above exp can apply

Work Timing - Night shift

Mode - Work From Office

Job Location - Bangalore (Candidates applying should be staying in Bangalore city.....pick & drop facility would be available)

Eligibility - Excellent in English Communication is must.

Nature - Contract 6 months (While this is a Contract role, the possibility of On-boarding on Client payroll may happen in case of exceptional performance and a business need at our Clients end)



Requirements Need Excellent Communication skills.
 Good Knowledge in Customer Handling.
 Candidate needs to be ok with rotational shift & Night Shift.
 Immediate joiner would be preferred.

 
Exp Salary- CTC 40000 upto monthly + Other. (depends on last CTC and experience) 

 
Shift-  Night Shift
     
Notice period: Immediate joiners or max 15 days notice
 

Qualification- 

Graduate/ Undergraduate with min 6 months and above exp can apply

 
Experience: 06 months to 5 years experience in Customer Support,Technical support, BPO, International Voice process, Voice process, Inbound, KPO, Outbound process, Us Process / UK process/ Australian process etc can apply.


BenefitsLaptop and other assets will be provided by company

P.F+ E.S.I + Others facility.

Company will give both way cab facility. 



2Coms Consulting Pvt Ltd.

International Voice Process

Wipro Company Circle

Hi Candidates,

We are currently hiring Customer Support Executive for International Voice Process and Chat Process for our organization. It’s a full-time opportunity, 5 days a week working and 100% onsite (Phase 3 Hinjewadi and Yerawada).

Job Title -- Inbound Customer Support Executive (International Voice, Chat and Blended Process)
Location -- Phase 3 Hinjewadi and Yerawada Pune
Salary -- Up to 5 LPA
Skill:
For Voice Process -- We need Minimum 6 Months International Voice Process Experience with Excellent English Communication Skill.
For Chat Process -- We need Minimum 6 Months Experience in Live Chat in International Process with Excellent English Communication Skill

Key Requirements:

·    6+ months of experience in an International BPO is mandatory.
·    Handling basic customer queries related to telecom bills and providing customer resolution.
·    Strong communication, interpersonal, and comprehension skills.
·    Providing support to international customers.
·    Willingness to work in US shifts (Night Shift).

Its 5 Days working, company will provide both side cabs, Meals and PF
Virtual Interview
Need Immediate joiner

If you are interested, please send your resume to sameer@rknjobs.com and give me a call at 8368751124.


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