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Gopipura

Lancer’s Army School BRTS

Team Leadership & Management
Lead, mentor, and train a team of customer service representatives.
Set performance goals and monitor team productivity.
Develop training programs to enhance service quality.

✅ Customer Support & Issue Resolution
Handle complex customer queries and escalations.
Ensure timely and effective resolution of customer complaints.
Develop policies and procedures to improve customer interactions.

✅ Process Improvement & Efficiency
Analyze customer feedback and identify areas for service improvement.
Implement best practices to enhance efficiency and response times.
Collaborate with other departments to optimize customer service processes.

✅ Customer Satisfaction & Retention
Monitor customer satisfaction metrics (e.g., CSAT, NPS).
Develop strategies to improve customer experience and loyalty.
Ensure a high level of professionalism and service excellence.

✅ Reporting & Data Analysis
Track and report key performance metrics.
Use data to identify trends and improve service operations.

Prepare reports and present findings to senior management.


ANS IT India

Customer Success Manager

Sahara Darwaja

We are looking for a Customer Support Executive who understands accounting and has experience using any textile accounting software like Empire, Tripta, Tamanna, Thomas, Joshi, Equal, Frontline, Turbo, or Tally.

You will support users of our in-house accounting software “Simple Hisab”, helping them solve queries.

What You'll Do:

Talk to customers and solve their queries related to our software
Understand client issues and guide them step-by-step
Provide remote support and coordinate with the technical team if needed
Maintain basic records of support tickets and customer feedback
Share suggestions to improve the software based on customer input


What We’re Looking For:
Basic knowledge of accounting principles (debit/credit, ledger, GST, etc.)
Experience in any accounting software (Empire, Tally, Turbo, Tripta, etc.)
Good communication skills in Gujarati and Hindi (English is a plus)
Ability to explain things clearly and patiently to users
Ready to learn and adapt to new software (training will be provided)



Gyansarthi Experiential Learning

Customer Support Executive

Chikuwadi BRTS

📢 Hiring: Customer Support Executive (On-Premises) 📢📍 Location: Surat, Gujarat
💰 Final CTC Offer: ₹33,000
🏢 Company: SKB Retail India Pvt Ltd (Lashkaraa)
🔹 Mandatory Requirements:✅ On-premises work only (No WFH)
✅ 80% to 100% English fluency required
✅ Surat-based candidates preferred (Apply only if you're willing to relocate permanently)
📝 Job Description:As a Customer Support Executive at SKB Retail India Pvt Ltd (Lashkaraa), you will play a key role in ensuring exceptional customer service and smooth communication between our brand and customers.
🔹 Key Responsibilities:Handle inbound & outbound customer queries via calls, emails, and chat.
Assist customers with order tracking, product inquiries, and issue resolution.
Maintain a professional and friendly approach in communication.
Ensure customer satisfaction by providing timely and accurate responses.
Collaborate with internal teams to resolve escalated concerns.
Work with CRM tools to manage customer interactions efficiently.
🔹 Required Skills & Qualifications:Fluency in English (80% to 100%) – Strong verbal & written communication skills.
1+ years of experience in customer support (preferred but not mandatory).
Ability to handle customer concerns with patience & professionalism.
Basic knowledge of MS Office & CRM software is an advantage.
Strong problem-solving & multitasking skills.
🎯 Why Join Us?Competitive salary package.
Professional growth opportunities.
Work in a dynamic & friendly environment.



SKB Retail India

Sosyo Circle

Recruto Alliance Private Limited

Exciting Job Opportunity in Your City!Hurry Great job don't wait & Free off cost this jobWe are currently hiring passionate individuals for the role of If you're looking for a flexible gig work, this is your chance!Job Description :Support StaffPosition: Support StaffShift Part Time & Full TimeBasic requirements: 18+ Age, 10th passMonthly Earning upto 35000 RsEach Shift: 3 Hour part TimeFull Time shift 8 Hours


Sr Fast Connect Services pvt ltd 

Back Office Executive

Vesu

Outbound Calls: Initiate calls to potential clients who have not yet engaged with the company. 
Lead Qualification: Identify and qualify leads based on their needs, interests, and potential to become customers. 
Needs Assessment: Ask questions to understand the prospect's challenges and requirements. 
Sales Pitch: Present the company's products or services in a way that highlights their value and benefits. 
Objection Handling: Professionally address objections and questions from prospects. 
Relationship Building: Establish rapport and build connections with prospects to foster future sales. 
Reporting: Provide regular reports on sales progress and outcomes to management
its a work from home job no need for office visit




Shreyaskar Ayurveda & Organic Private Limited

Lead Generation Executive

Lal Darwaja

 Key Responsibilities:
Visit local businesses, jewelers, textile & diamond merchants
Pitch daily parcel delivery services (Angadiya system)
Build long-term customer trust & service reliability
Manage booking, pickup follow-ups, and client communication
Coordinate with logistics/back-office team for smooth operations

🎯 Eligibility & Skills:
Strong local network & communication skills
Prior experience in courier/Angadiya/logistics preferred
Confident in field sales & relationship building
Minimum 12th pass, graduate preferred
Own vehicle (mandatory for field travel)

💸 Benefits:
Fixed Salary + Travel Allowance + Incentives
Opportunity to grow in a legacy-driven logistics sector
Training provided for freshers with field zeal



Excellent Jewels Private Limited

E-Commerce Executive

Pumping Char Rasta

We are looking for a customer-oriented Support Executive to join our team. The ideal candidate will be responsible for managing customer inquiries, resolving issues, and ensuring overall customer satisfaction. You will provide support via phone, email, and other communication channels to help customers get the most out of our products and services.

Key Responsibilities:

Customer Assistance:
Respond to customer queries and issues through phone calls, emails, and chat in a prompt and professional manner.
Provide accurate information about product features, functionalities, and services.
Ensure high levels of customer satisfaction by resolving concerns effectively.

Issue Resolution:
Troubleshoot and resolve customer complaints or issues related to the product, ensuring timely and efficient problem-solving.
Coordinate with technical support or other departments for more complex queries.
Follow up with customers to ensure their concerns are fully resolved and document outcomes.

Product Knowledge:
Gain a deep understanding of the company's products and services to provide comprehensive support.
Stay updated on new features, updates, and company policies to offer accurate assistance.

Documentation:
Log customer interactions, issues, and resolutions in the CRM or support system.
Maintain a record of frequently asked questions (FAQs) and common issues to improve support efficiency.
Provide reports on recurring issues and customer feedback to help improve the product.

Customer Feedback:
Collect customer feedback and insights for continuous product and service improvement.
Share customer suggestions and pain points with the team to enhance service quality.

Key Competencies:
Patience and empathy when dealing with customers.
Ability to multitask and prioritize work effectively.
Technical aptitude to quickly learn and understand new products.
Team player with a proactive attitude and eagerness to learn.


Requirement
1-3 years of experience in a customer support role or similar.
Excellent communication and interpersonal skills.
Strong problem-solving skills with the ability to think quickly and make sound decisions.
Ability to handle challenging customer situations and work in a fast-paced environment.
Understanding of Tally is plus.




Suvit Fintech

Executive Support Specialist

Laskana

· Prospecting and Lead Generation: Actively identify, qualify, and generate new sales leads through various channels (cold calling, networking, referrals, etc.).
· Sales Process: Manage the entire sales cycle, from initial contact to closing deals, including needs assessment, product demonstrations, proposal development, and contract negotiation.
· Customer Relationship Management: Build and maintain strong client relationships, ensuring customer satisfaction and loyalty.
· Sales Target Achievement: Consistently call and exceed sales targets and quotas.
· Market Analysis: Stay updated on industry trends, competitor activities, and customer needs to identify new opportunities.
· Reporting and Analytics: Track sales performance, prepare accurate sales reports, and analyze data to optimize sales strategies.


Dharmanandan Techno Projects Pvt. Ltd.

Telecalling Executive

Vrukshlaxmi Society

Shreya Associate

Document Verification Executive (Office)

Adajan GSRTC

Urgent Hiring Alert





Job Description: Sales & Customer Acquisition



- Prospect Identification: Use various channels for lead generation.

- Lead Generation: Expand customer base and drive sales growth.

- In-Person Meetings: Conduct meetings to understand needs and promote products/services.

- Relationship Management: Maintain strong customer relationships.

- Field Sales: Directly engage with customers to provide solutions.

- Incentives: Earn up to Rs. 6000 based on performance.

- Engagement with New Members: Introduce products/services to new members.





Urgent Hiring


Paytm

Field Collection Executive

Udhana

Radharani Processors Pvt Ltd

CRM Manager

Rundhnath Mahadev Mandir BRTS

Petrol Pump Filler , Cashier and Service Champion. shell petrol pump per kaam krna hoga.


Karsan Enterprise

Petrol Pump Executive

Iskcon Circle

We have two job location in Surat

SOLITAIRE QUERY, JAHANGIRPURA, RANDER ROAD
AAKASH BUSINESS CENTER, PIPLOD



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