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Assistant Manager Workplace ExperienceJLL empowers you to shape a brighter way.  Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   OVERALL ROLE This position is responsible for creating “Delight” by breeding a Customer-Centric Experience for Occupants and Guests within assigned portfolio, with the focus on providing outstanding Experience in the Workspace. This candidate will have a deep understanding of the Workspace and the Surrounding areas and become the single point of contact for daily Workspace needs on the office floors and a counsel to the Guests present. The role acts as an embedded point of contact for the JPMC Global Real Estate (“GRE”) team regarding Workspace activities at a Site level and supports account initiatives by driving consistent implementation and delivery through nudge behaviours. A pivotal aspect of this role is active engagement and interfacing with the lines of business and occupants as the ultimate service recipients. Major Responsibilities Transforming to the Workspace Team of the future <ul><li>Creates Occupant Delight</li><li>Has a natural hospitality-orientated communications acumen</li><li>Embedded “Go To” trusted Workspace partner fostering all-level relationships</li><li>Understands business traits/ cadence/ needs</li><li>Deep Workspace &amp; Surrounding area knowledge</li><li>Shares observations regarding any misalignment to nudge behaviours (incl. data from Workspace Delivery team)</li><li>Single Point of Contact for issues resolution &amp; Workspace change within the premises</li><li>Problem solves &amp; Resets space on the fly</li><li>Acts as basic “counsel” regarding space needs/options as per Workspace Standards</li><li>Be part of a highly proactive, responsive, dynamic and agile team</li><li>Establish direct relationship with the client business units and their neighbourhood community, understand their issues, display confidence and satisfy needs and requirements of all requests</li><li>Escalate facilities issues to management team when necessary</li><li>Consolidate feedback to management team regularly for ongoing improvement implementation</li><li>Participate in ad-hoc projects when required </li></ul>Client/Stakeholder Management <ul><li>Assist workspace experience manager in Pro-actively developing and managing Client relationships ensuring that expected service levels are achieved</li><li>Comply with all requirements of the Client contract and meet or exceed Key Performance Indicators</li><li>Deliver an exceptional quality of service to the Client, as reflected by Client feedback</li><li>Actively recover feedback from the end user</li><li>Report any concerns or patterns in employee feedback periodically to workspace experience manager </li></ul>Leadership / Staff Management <ul><li>Actively encourage an environment that supports teamwork, co-operation, performance excellence and personal success</li><li>Proactively manage the team to deliver Delight</li><li>Develop the team through performance assessments and training, managing staff workload through correct resourcing and developing a succession plan for key team members and on-site Vendors </li></ul>Operations Management <ul><li>Must be customer focused and be proactive in establishing customer relationships</li><li>Responsible and accountable for all service request</li><li>Ensure service deliverables are met with SLA and KPI</li><li>Periodically review all reports and feedback to identify trends and bring changes</li><li>Respond and close all service tickets and feedbacks within defined SLA</li><li>Plan and execute employee engagement events in line with client expectations</li><li>Communicate with users by consolidating feedback to ensure expectations are achieved</li><li>Escalate facilities issues to management team when necessary</li><li>Have periodic connects with all point of contact of different business to understand their perspective of service</li><li>Work with all related parties on timely delivery of all services</li><li>To undertake continuous floor inspections ensure cleanliness and maintenance is correct</li><li>Establish direct relationship with the client business units and their neighbourhood community, understand their issues, display confidence and satisfy needs and requirements of all requests</li><li>Continuous Improvement implementation</li><li>Conduct data analysis report when necessary</li><li>Ensure the delivery of all operational requirements as per the client scope of works across site</li><li>Develop and implement operational procedures and performance measures to ensure simplification and accuracy of work methods, reliability of systems and consistency</li><li>Drive Client specific initiatives such technology roll-outs, benchmarking, best practices etc.</li><li>Ensure operations are aligned to financial processes and controls are adhered to at all times to achieve good financial management.</li><li>Ensure compliance with JLL and client Health, Safety, Environment and Risk Management policies and procedures</li><li>Ensure data integrity of all systems across the Region and perform audits from time to time</li><li>Oversee office premises and delivery of hospitality services for users</li><li>Participate in ad-hoc projects when required </li></ul>CANDIDATE SPECIFICATION: KEY SELECTION CRITERIA Ideal Experience <ul><li>Experience of 4 + years in hospitality – hotel &amp; aviation Industry / Coworking spaces</li><li>Proven ability to initiate and follow with improvement initiatives, create opportunities for efficiencies and process amendments</li><li>Able to adapt in a fast-paced working environment and versatile in meeting client changing needs and requirements</li><li>Strong analytical, organization and administration skills</li><li>Proficient in MS Office suite</li><li>An added benefit would be a Bachelor’s degree/ Degree in Hotel Management, business or other related field;</li><li>Excellent communication verbal and written.</li><li>Experience of leading a young millennial team </li></ul>Critical Competencies for Success (with corresponding ‘I am JLL behaviours’) Client Focus &amp; Relationship Management – ‘I Value my Customers’ <ul><li>Demonstrates proactive &amp; professional approach to customer service and stakeholder engagement</li><li>Has a natural hospitality-orientated communications acumen</li><li>Ability to interact with a wide range of client staff, including senior levels</li><li>Ability to manage conflict and balance between client and firm requirements</li><li>Has a customer service oriented attitude </li></ul>People Management and Team Leadership – ‘I am a Team Player’ <ul><li>Ability to lead team effectively, train them well and promote open, constructive and collaborative relationships at all levels </li></ul>Program Management &amp; Organizational Skills – ‘I Am Proactive’ <ul><li>Excellent planning &amp; organizational skills to prioritize work and meet tight deadlines</li><li>Proven ability to manage multiple and complex operational matters on a daily basis </li></ul>Problem Solving &amp; Strategic Thinking – ‘I am Innovative’ <ul><li>Capacity to deal with ambiguity and solve complex problems effectively</li><li>Analytical, proven ability to solve problems using a quantitative approach</li><li>Proven ability to employ holistic approaches and looks at long term solutions </li></ul>Other Personal Characteristics <ul><li>Natural communicator who enjoys engaging at all levels</li><li>Creative mindset</li><li>Self-motivated and confident</li><li>Exhibits honesty &amp; trustworthiness</li><li>Open to new ideas &amp; willing to challenge status quo</li><li>Works well with diverse teams from various countries/cultures</li></ul>Location: On-site –Bengaluru, KAScheduled Weekly Hours:48If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our <a href='\"https://www.us.jll.com/en/careers/candidate-privacy-statement\"' target='\"_blank\"'>Candidate Privacy Statement</a>.For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy <a href='\"https://www.us.jll.com/en/careers/disclaimers\"' target='\"_blank\"'>here</a>.Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our <a href='\"https://www.us.jll.com/en/contact-us\"' target='\"_blank\"'>Contact Us</a> page &gt; I want to work for JLL.

Jones Lang Lasalle Property Consultants India Pvt Ltd

Assistant Manager Operations

Security ManagerJLL empowers you to shape a brighter way.  Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   Position: Soft Service Manager,Business: Property and Asset Management, Mumbai <h4>What this job involves</h4><h4> </h4>You will oversee the housekeeping services and team at site. Your main role will be to ensure we provide excellent hygiene standards at the site as per client requirements. You will also be assisting management and Property Manager with any assigned projects and providing backup to the Property Manager when required. Following would be your site deliverables:<h4> </h4><ul><li>Inspect work performed to ensure that it meets specifications and established standards.</li><li>Ensure the upkeep of the assignment/task as per set SOP.</li><li>To make plans/ schedules and inspect/assigns work to subordinate supervisors and/or teams.</li><li>Conduct regular briefing for ground staff.</li></ul>·       Ensure discipline, proper attire, and etiquette in subordinate staff.<ul><li>Vendor management, regular meeting with respective vendors for resolution of site related issues.</li><li>Implementation of all standard operating procedures at site to ensure smooth site operations.</li><li>Ensure closure of complaints about services and equipment and take corrective action.</li><li>Maintain required records of work hours, budgets, and other information.</li><li>Regular/ frequent rounds to be taken to inspect and evaluate the physical condition of facilities to determine the type of work required.</li><li>Check and maintain equipment to ensure that it is in working order.</li><li>Brief and de-brief all supervisory staff.</li><li>Monitor all cleaning activity, ensure it is done as per set SOP, to maintain premises in best possible way and to enhance the lifespan of equipment.</li><li>Conduct training on regular basis for work policies and procedures.</li><li>Maintain inventory of consumable stock to ensure that supplies and other equipment are available in adequate amount.</li><li>Select and order or purchase new equipment, supplies, or furnishings.</li><li>Prepare reports Like DMR, MMR, QBR and other related reports at site.</li><li>Recommend changes that could improve services and increase operational efficiency.</li><li>Perform financial tasks, such as estimating costs and preparing/managing budgets.</li></ul><ul><li>Plan &amp; arrange for change in beautification of certain areas every quarterly and for festivals &amp; events.</li><li>undefinedSite details:You will be working on FIFC, which is a Commercial Property, located at BKC Mumbai Site dynamics:1.       Work Schedule: Sift Wise2.       Site team:  e.g.: Property Manager +14 other management staffs3.       Other details if any Reporting:You will be reporting to Property Manager.  <h4>Sound like you? Here is what we’re looking for:</h4> Being Analytical and Meticulous<h4>You must pay attention to detail and have excellent problem-solving skills. You will be maintaining, supporting and validating the performance of subordinate staff. You will demonstrate the ability to manage others and communicate information effectively with the internal and external customers.</h4> QualificationsYou will have a Degree / Diploma in hotel management / hospitality with minimum 5-7 years of work experience, Effective communication skills and knowledge of processes for providing customer service would be an added advantage. What we can do for you:At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay, and benefits package.Apply today!      </li></ul>Location: On-site –Mumbai, MHScheduled Weekly Hours:40If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our <a href='\"https://www.us.jll.com/en/careers/candidate-privacy-statement\"' target='\"_blank\"'>Candidate Privacy Statement</a>.For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy <a href='\"https://www.us.jll.com/en/careers/disclaimers\"' target='\"_blank\"'>here</a>.Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our <a href='\"https://www.us.jll.com/en/contact-us\"' target='\"_blank\"'>Contact Us</a> page &gt; I want to work for JLL.

Service Head

Account ManagerJLL empowers you to shape a brighter way.  Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   Account ManagerCorporate SolutionsWhat this job involves:Account Manager will be responsible for managing all aspects of the facility management service as per the Client SOW and Contract.  In this capacity, the Account Manager is accountable for the India operations and achieve Management Plan and all key performance indicators including responsibility for managing the budgets as per contract and SOW, short and long-term projects, operations and maintenance, interface with Client and its business units and remote management of all facilities under the contract and customer satisfaction.<ul><li>Provide the leadership to the Facility Management team on all Client sites across India.</li><li>The single point of Management Control for FM in the portfolio.</li><li>In consultation and collaboration with client &amp; JLL management team, oversee the operation, staffing, performance and development of the Facilities Management service delivery staff.</li><li>Ensure client satisfaction both internal and External.</li><li>Demonstrate leadership, responsiveness and creativity.</li><li>Understand the Facilities Management scope as per agreed SOW, develop / amend the client specific processes and procedures and ensure implementation and compliance of the processes.</li><li>Responsible for Finance Management including budgeting, forecasting and achieving.</li><li>Responsible for P&amp;L.</li><li>Responsible for implementation of short and long-term projects through in house project.</li><li>Responsible for achieving cost reduction targets year on year.</li><li>Develop and implement the annual management plan; accomplish key performance indicators as identified.</li><li>Strong governance on all aspects of the contract.</li><li>Coordinate discussions with each direct reports regarding goal setting, performance reviews, and career development planning and incentive/salary administration.</li><li>Ensure compliance with JLL audit standards.</li><li>Share best practices with the client &amp; JLL management teams</li><li>Strong team player.</li></ul>Sound like the job you’re looking for?  Before you apply, it’s also worth knowing what we are looking for:Education and experience;Very Good people skills and ability to interact with a wide range of client staff and demands;Knowledge of Occupational Safety requirements;Excellent experience in budgeting, P/L and cost control.Strong PC literacy and proven ability to manage daily activities using various systems;Demonstrated experience with continuous improvement initiatives highly desirable;Demonstrated experience with client reporting and preparation of reports required.A relationship builder Client Satisfaction based in efficiency and cost effectiveness;Continuous improvement in the following:- Morale and satisfaction of employees under management. Client satisfaction; Identification of process improvement for the Clients.What you can expect from usYou’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.Keep your ambitions in sight and imagine where JLL can take you...Location: On-site –Bengaluru, KAScheduled Weekly Hours:48If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our <a href='\"https://www.us.jll.com/en/careers/candidate-privacy-statement\"' target='\"_blank\"'>Candidate Privacy Statement</a>.For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy <a href='\"https://www.us.jll.com/en/careers/disclaimers\"' target='\"_blank\"'>here</a>.Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our <a href='\"https://www.us.jll.com/en/contact-us\"' target='\"_blank\"'>Contact Us</a> page &gt; I want to work for JLL.

Account Manager

Facilities ManagerJLL empowers you to shape a brighter way.  Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   What this job involves:As a Facilities Manager at JLL, you'll take full responsibility for overseeing low side soft services operations while ensuring exceptional service delivery that meets our clients' business needs. This dynamic role requires you to manage daily facility operations, respond promptly to priority calls, and maintain high standards of housekeeping and upkeep through scheduled and surprise walk-arounds. You'll be responsible for budget management, technology implementation, and developing cost-saving initiatives while maintaining strong relationships with employees, managers, executives, suppliers, and client stakeholders. This position offers the opportunity to make a significant impact on operational excellence while leveraging your problem-solving abilities, customer service orientation, and facilities management expertise. By joining our collaborative team, you'll contribute directly to JLL's reputation for delivering outstanding facility management services while advancing your career in a supportive, growth-oriented environment.What your day-to-day will look like:<ul><li>Oversee the upkeep of low side soft services areas/floors while monitoring and guiding Facilities Assistant Managers/Executives in their assigned tasks</li><li>Ensure prompt responses to priority calls and emergency situations pertaining to employees and third-party vendors while maintaining service level agreements</li><li>Manage event coordination, office moves, mailroom services, medical room operations, and other specialized facility areas</li><li>Monitor inventory levels, maintain appropriate stock of supplies, and coordinate procurement requirements while optimizing budget utilization</li><li>Prepare and submit monthly business reviews (MBRs), quarterly business reviews (QBRs), and accurate accruals with minimal variance</li><li>Implement and manage technology tools to enhance operational efficiency while identifying process improvements</li><li>Build and maintain relationships with stakeholders, including client executives, business EAs, and vendors, conducting monthly meetings to ensure seamless operations</li></ul>Required Qualifications:<ul><li>High school diploma or graduate degree</li><li>Minimum 4 years of experience in facilities/property management, hospitality, or related field</li><li>Strong customer service focus with excellent problem-solving abilities and interpersonal skills</li><li>Proficiency in technology applications with strong organizational and prioritization capabilities</li><li>Ability to work independently with minimal supervision while effectively managing stressful situations</li><li>Demonstrated experience with continuous improvement initiatives and client reporting</li><li>Positive, professional attitude with self-motivation, confidence, and flexibility</li></ul>Preferred Qualifications:<ul><li>Experience managing vendor relationships and evaluating performance through scorecards</li><li>Background in budget preparation and financial management within facilities operations</li><li>Knowledge of compliance requirements and statutory norms for facility management</li><li>Experience implementing cost-saving initiatives and operational efficiencies</li><li>Strong verbal and written communication skills for effective stakeholder engagement</li><li>Background in emergency response coordination and medical emergency protocols</li><li>Experience with technology implementation for facilities management optimization</li></ul>Location: OnsiteAt JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees. We choose to take the more inspiring, innovative, and optimistic path on our journey toward success. What sets JLL apart is our culture of collaboration, locally and across the globe, which allows us to create transformative solutions for the real estate industry. We support each other's wellbeing and champion inclusivity and belonging across teams.JLL is an Equal Opportunity Employer committed to diversity and inclusion.Location: On-site –Hyderabad, TSScheduled Weekly Hours: 48Job Tags:GREFIf this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our <a href='\"https://www.us.jll.com/en/careers/candidate-privacy-statement\"' target='\"_blank\"'>Candidate Privacy Statement</a>.For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy <a href='\"https://www.us.jll.com/en/careers/disclaimers\"' target='\"_blank\"'>here</a>.Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our <a href='\"https://www.us.jll.com/en/contact-us\"' target='\"_blank\"'>Contact Us</a> page &gt; I want to work for JLL.

Facilities Manager

Facilities Executive -Soft ServicesJLL empowers you to shape a brighter way.  Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   Facilities Executive -Soft ServicesWork Dynamics Job DescriptionJLL supports the Whole You, personally and professionally.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work.  Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.What this job involves:Prioritising the facilities’ needsWorking with both the facilities manager and the assistant facilities manager, you’ll oversee the property’s day-to-day operations and ensure that all administrative functions and facility services are covered. Likewise, you’ll strive for continuous improvement in the process.<ul><li>Shift Registers for Housekeeping</li><li>Shift Rosters for HK/Pantry/Office boys</li><li>Client Satisfaction</li><li>Closure of helpdesk complaints</li></ul>You’ll also keep an eye out on the property’s supplies and ensure that it has adequate stocks and materials to keep the operations smooth like a well-oiled machine. Likewise, you’ll manage supply and service contracts as approved by clients.<ul><li>Daily meeting floor Admins.</li><li>Meeting End user / Line Managers &amp; Directors for Feedback on improvement areas.</li><li>Daily Round twice a day corner to corner to entire Facility.</li><li>Maintain Stock at site related to HK and Pantry Consumables.</li><li>Follow up weekly Movements and update to SPOC.</li><li>Follow up for Daily Townhall &amp; Client visit arrangements.</li><li>Sending Daily, Weekly &amp; monthly reports on timeline.</li><li>Follow up with Scarp vendors to remove Scrap on time.</li><li>Daily Manpower reports.</li><li>Keep a track &amp; Daily updates on Biometrics and Check tool.</li><li>Sync up with Tech Executives on site for site specific Snags.</li></ul>In addition, you’ll help mitigate risks by taking part in emergency evacuation procedures, and handling crisis management and business continuity plans. You’ll also be on top of health and safety issues that may arise, and actively participate in reviewing them.Going above and beyond expectationsClient satisfaction is second nature to the person in charge. In this role, you’ll take on difficult issues and seek out opportunities to improve operations. You’ll also be constantly in tune with the team to achieve key performance metrics and meet service level agreements.<ul><li>Achieve Key Performance Indicators and Service Level Agreements targets.</li><li>To provide administrative support to the Facility Management team.</li><li>Implementation of client specific app-based tools.</li></ul>In addition, you’ll carry out routine service audits to ensure that the team maintains its overall performance. You’ll also oversee creating stock reports, meeting minutes and monthly management reports to the clients.Sound like you? To apply you need to have:Strong knowledge of facility / building / property operationsPlaying a key role, the ideal candidate holds a Degree or Diploma in Hotel management / Graduate with Building management experience and at least 3 to 5 years’ experience in facilities management.  You must also demonstrate good working knowledge in occupational safety, as well as aptitude in client-centric operations. You have to act as backup / reliver for the resources deployed in the City.Solid background in team management. Proven ability to function effectively as part of a team. Proven ability to initiate and follow through with improvement initiativesPreferred Skills:-<ul><li>Experience in Facilities Management is required.</li><li>Strong Customer Service focus</li><li>Excellent people skills and ability to interact with a wide range of client staff and demands</li><li>Knowledge of Occupational Safety requirements</li><li>Strong PC literacy and proven ability to manage daily activities using various systems.</li><li>Demonstrated experience with continuous improvement initiatives highly desirable</li><li>Demonstrated experience with client reporting and preparation of reports required.</li></ul>Being Analytical and MeticulousYour role will involve coordination with various teams. You will be paying attention to detail and have excellent problem-solving skills. You will be using logic to trouble shoot problems; and assign and monitor maintenance projects. You should have a good knowledge of the working procedures.What we can do for you:At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.Apply Today!Location: On-site –Mumbai, MHScheduled Weekly Hours:48If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our <a href='\"https://www.us.jll.com/en/careers/candidate-privacy-statement\"' target='\"_blank\"'>Candidate Privacy Statement</a>.For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy <a href='\"https://www.us.jll.com/en/careers/disclaimers\"' target='\"_blank\"'>here</a>.Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our <a href='\"https://www.us.jll.com/en/contact-us\"' target='\"_blank\"'>Contact Us</a> page &gt; I want to work for JLL.

facility executive

Service AmbassadorJLL empowers you to shape a brighter way.  Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   Service AmbassadorWhat’s your ambition? Is it a big goal or small steps? Professional or personal? We’d like to know because at JLL,we make your ambitions our business.And if you have ambitions, join us to be inspired by the best.What this job involves:The Service Ambassador actively manages and coordinates the delivery of the “World’s Best Workplace” on office floorsand cafeteria floors across all Service lines;a) is responsible for providing customer service &amp; assisting people.b) He/she is a primary point of contact for people who are seeking information, service, &amp; assistance. Theinformation must be communicated effectively at all given time.c) It is the responsibility of the Service Ambassador to work with concerned teams and maintain the cleanliness,safety, and overall appearance of the assigned area.d) Inform &amp; suggest best available options to the people in respective center &amp; in events and guide them to theconcerned teams.e) Assisting professionals with a right sized meeting room depending on room size and number of people.Key Responsibilities:Integrated Facilities Management• Facilitate unassigned seating, ensure its effectiveness and allow for long term success;• Build a greater sense of community and stakeholder engagement;• Act as owner of the space across all stakeholder groups;• Make decisions, guide behaviour, pilot adjustments and escalate issues; and• Be personable and get to know individuals.Ownership and Stakeholder Management:-• Act as an owner of the space across all services provided;• Be personable and get to know the residents of the floor and maintain an open dialogue;• Be receptive to feedback, share it and action it;• Be an advocate for innovation, recommend enhancements to the workplace and look for opportunities to improvecollaboration;• Be empowered to make decisions, guide behaviour, and escalate issues;2• Tailor tea point experiences to audiences where appropriate as directed by the client;• Look out for tailgaters or anything suspicious;• Conducts observational studies and issues surveys;• Collect feedback from the employees.• Issue monthly summary of utilization, feedback and events;• Organise events;• Keep a log of initiatives – provide an opportunity for the employees to share ideas on how increase collaboration, facilitate community events (eg. informal talks, coffee break discussions, collaborative events, lunch and learn sessions in the common areas); and• Maintain up to date Floor Ambassador Files (orientation, signage, etc.) in a central repository, i.e., SharePoint.Residence and Visitor Services :-• Build a sense of community and purpose; plans events and activities to bring everybody together;• Assist individuals to find a work station;• Proactively reach out to visitors to prepare them for the experience (e.g. finding a seat, pull printing, headsets, drawers, etc.);• Assist team administrators with briefing of new arrivals/leavers, (hires, visitors, contingents, consultants etc.) on how to Flex Work (distributes/collects all kit, assigns lockers and provides floor orientation);• Be aware of all important on-floor meetings and events and checks to make sure set-up and space is ready in advance and make sure it runs smoothly; and• Potentially provide ‘concierge’ services above and beyond the normal course of duty.Floor Aesthetics and Organization:-• Manage floor aesthetics and organization and ensure that quality of the floor does not degrade over time;• Proactively address items left in communal space/pantry/mud-room and tidies up;• Be the champion for clean desk policy/guidelines and works with stakeholders to actively manage;• Remove any personal belongings left overnight and not cleared by cleaning Personnel;• Make sure items are clearly labelled and place in lost and found;• Own the floor’s lost and found bin where items left on desk are placed; periodically cleans out and seeks to return items to known owners;• Reset desks and conference room set-ups to make sure they are “set”;• Manage meeting room conflicts and enforces or encourages meeting room etiquette;• Manage floor filing and locker space for individuals and departments;• Conduct morning floor checks.3Floor Cleanliness:-• Continually audits cleanliness of floor and add addresses issues immediately;• Make changes to cleaning schedule / routine to address repeated issues / areas;• Actively manage whiteboards / bulletin boards and works with stakeholders to make sure content is not left up longer than required; andAsset Sustainment and Help Desk Ticket Management: -• Submit helpdesk ticket for issues identified and updates signage;• Proactively punch-lists floor on regular basis to identify further issues;• Call out repeat issues and works with helpdesk to address with long term solution;• Loop into all helpdesk tickets originating from residents on floor;• Actively manage list of outstanding tickets not resolved same day;• Check floor TVs and way finding screens to ensure they are functional;• Manage inventories of kit for residents including headsets and coffee mugs and maintains a reserve of keyboards and mice for quick replacement purposes;• Be knowledgeable how to run all tech equipment on floor and can be a resource to turn to when immediate assistance required;• Observe health and safety guidelines at all times, ensuring use of safety signs and barriers;• Monitor temperature, and report through the correct processes; and Control blind dressing.Sound like the job you’re looking for? Before you apply, it’s also worth knowing what we are looking for:Education and experienceBachelor's degree or any Hospitality Diploma with good communication skills.1- 2 years of relevant experience preferably from Hospitality backgroundWhat you can expect from usYou’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.Keep your ambitions in sight and imagine where JLL can take you...Location: On-site –Hyderabad, TSScheduled Weekly Hours:48If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our <a href='\"https://www.us.jll.com/en/careers/candidate-privacy-statement\"' target='\"_blank\"'>Candidate Privacy Statement</a>.For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy <a href='\"https://www.us.jll.com/en/careers/disclaimers\"' target='\"_blank\"'>here</a>.Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our <a href='\"https://www.us.jll.com/en/contact-us\"' target='\"_blank\"'>Contact Us</a> page &gt; I want to work for JLL.

Service Associate

Workplace Delivery CoordinatorJLL empowers you to shape a brighter way.  Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   Workspace Delivery Coordinator(Facility Executive/Housekeeping Executive)Work Dynamics (Integrated Facilities Management)OVERALL ROLEThe role oversees the day to day housekeeping operations management and vendor partners in order to maintain a large, modern and upscale office and enforces quality assurance for cleanliness. Importantly alignment must prevail with the Workspace Experience team to ensure gearing of the service delivery to the ultimate target of creating Customer Delight, with agility of mind, and so service provision, to maintain this alignment.Ideal Experience<ul><li>Bachelor’s degree/  Degree in Hotel Management, business or other related field;</li><li>Experience of 2-4  years in Soft services/facilities/hotel housekeeping</li><li>Able to adapt in a fast-paced working environment and versatile in meeting client changing needs and requirements</li><li>Proficient in MS Office suite</li><li>Excellent communication verbal and written.</li></ul>MAJOR RESPONSIBILITIES<ul><li>Assigns team members the duties and inspects work for conformance to prescribed standard of cleanliness</li><li>Should have an eye for detail and the ability to effectively deal with clients, other departments and housekeeping staff</li><li>Maintains clear, efficient communication and coordination with  engineering and front of the house teams</li><li>Inventories cleaning supplies and ordering to ensure adequate supplies</li><li>Coordination with vendor partners and investigates concerns regarding housekeeping service and equipment, and takes corrective action</li><li>Ensures proper key control procedures are utilised by the staff</li><li>Co-ordinate with vendors e.g.: Pest control, Horticulture, Floor maintenance, Facade maintenance</li><li>Submit requests for repair and periodic maintenance of cleaning equipment’s</li><li>Schedule and complete all PPM works and also audit the works completed by vendors with AMC contracts</li></ul>Location: On-site –Bengaluru, KAScheduled Weekly Hours:48If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our <a href='\"https://www.us.jll.com/en/careers/candidate-privacy-statement\"' target='\"_blank\"'>Candidate Privacy Statement</a>.For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy <a href='\"https://www.us.jll.com/en/careers/disclaimers\"' target='\"_blank\"'>here</a>.Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our <a href='\"https://www.us.jll.com/en/contact-us\"' target='\"_blank\"'>Contact Us</a> page &gt; I want to work for JLL.

Service Delivery Associate

Workplace Experience ManagerJLL empowers you to shape a brighter way.  Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   OVERALL ROLE This position is responsible for creating “Delight” by breeding a Customer-Centric Experience for Occupants and Guests within assigned portfolio, with the focus on providing outstanding Experience in the Workspace. This candidate will have a deep understanding of the Workspace and the Surrounding areas and become the single point of contact for daily Workspace needs on the office floors and a counsel to the Guests present. The role acts as an embedded point of contact for the JPMC Global Real Estate (“GRE”) team regarding Workspace activities at a Site level and supports account initiatives by driving consistent implementation and delivery through nudge behaviours. A pivotal aspect of this role is active engagement and interfacing with the lines of business and occupants as the ultimate service recipients. Major Responsibilities Transforming to the Workspace Team of the future <ul><li>Creates Occupant Delight</li><li>Has a natural hospitality-orientated communications acumen</li><li>Embedded “Go To” trusted Workspace partner fostering all-level relationships</li><li>Understands business traits/ cadence/ needs</li><li>Deep Workspace &amp; Surrounding area knowledge</li><li>Shares observations regarding any misalignment to nudge behaviours (incl. data from Workspace Delivery team)</li><li>Single Point of Contact for issues resolution &amp; Workspace change within the premises</li><li>Problem solves &amp; Resets space on the fly</li><li>Acts as basic “counsel” regarding space needs/options as per Workspace Standards</li><li>Be part of a highly proactive, responsive, dynamic and agile team</li><li>Establish direct relationship with the client business units and their neighbourhood community, understand their issues, display confidence and satisfy needs and requirements of all requests</li><li>Escalate facilities issues to management team when necessary</li><li>Consolidate feedback to management team regularly for ongoing improvement implementation</li><li>Participate in ad-hoc projects when required </li></ul>Client/Stakeholder Management <ul><li>Workspace experience Lead in Pro-actively developing and managing Client relationships ensuring that expected service levels are achieved</li><li>Comply with all requirements of the Client contract and meet or exceed Key Performance Indicators</li><li>Deliver an exceptional quality of service to the Client, as reflected by Client feedback</li><li>Actively recover feedback from the end user</li><li>Report any concerns or patterns in employee feedback periodically to workspace experience manager </li></ul>Leadership / Staff Management <ul><li>Actively encourage an environment that supports teamwork, co-operation, performance excellence and personal success</li><li>Proactively manage the team to deliver Delight</li><li>Develop the team through performance assessments and training, managing staff workload through correct resourcing and developing a succession plan for key team members and on-site Vendors </li></ul>Operations Management <ul><li>Must be customer focused and be proactive in establishing customer relationships</li><li>Responsible and accountable for all service request</li><li>Ensure service deliverables are met with SLA and KPI</li><li>Periodically review all reports and feedback to identify trends and bring changes</li><li>Respond and close all service tickets and feedbacks within defined SLA</li><li>Plan and execute employee engagement events in line with client expectations</li><li>Communicate with users by consolidating feedback to ensure expectations are achieved</li><li>Escalate facilities issues to management team when necessary</li><li>Have periodic connects with all point of contact of different business to understand their perspective of service</li><li>Work with all related parties on timely delivery of all services</li><li>To undertake continuous floor inspections ensure cleanliness and maintenance is correct</li><li>Establish direct relationship with the client business units and their neighbourhood community, understand their issues, display confidence and satisfy needs and requirements of all requests</li><li>Continuous Improvement implementation</li><li>Conduct data analysis report when necessary</li><li>Ensure the delivery of all operational requirements as per the client scope of works across site</li><li>Develop and implement operational procedures and performance measures to ensure simplification and accuracy of work methods, reliability of systems and consistency</li><li>Drive Client specific initiatives such technology roll-outs, benchmarking, best practices etc.</li><li>Ensure operations are aligned to financial processes and controls are adhered to at all times to achieve good financial management.</li><li>Ensure compliance with JLL and client Health, Safety, Environment and Risk Management policies and procedures</li><li>Ensure data integrity of all systems across the Region and perform audits from time to time</li><li>Oversee office premises and delivery of hospitality services for users</li><li>Participate in ad-hoc projects when required </li></ul>CANDIDATE SPECIFICATION: KEY SELECTION CRITERIA Ideal Experience <ul><li>Experience of 8 + years in hospitality – hotel &amp; aviation Industry / Coworking spaces</li><li>Proven ability to initiate and follow with improvement initiatives, create opportunities for efficiencies and process amendments</li><li>Able to adapt in a fast-paced working environment and versatile in meeting client changing needs and requirements</li><li>Strong analytical, organization and administration skills</li><li>Proficient in MS Office suite</li><li>An added benefit would be a Bachelor’s degree/ Degree in Hotel Management, business or other related field;</li><li>Excellent communication verbal and written.</li><li>Experience of leading a young millennial team </li></ul>Critical Competencies for Success (with corresponding ‘I am JLL behaviours’) Client Focus &amp; Relationship Management – ‘I Value my Customers’ <ul><li>Demonstrates proactive &amp; professional approach to customer service and stakeholder engagement</li><li>Has a natural hospitality-orientated communications acumen</li><li>Ability to interact with a wide range of client staff, including senior levels</li><li>Ability to manage conflict and balance between client and firm requirements</li><li>Has a customer service oriented attitude </li></ul>People Management and Team Leadership – ‘I am a Team Player’ <ul><li>Ability to lead team effectively, train them well and promote open, constructive and collaborative relationships at all levels </li></ul>Program Management &amp; Organizational Skills – ‘I Am Proactive’ <ul><li>Excellent planning &amp; organizational skills to prioritize work and meet tight deadlines</li><li>Proven ability to manage multiple and complex operational matters on a daily basis </li></ul>Problem Solving &amp; Strategic Thinking – ‘I am Innovative’ <ul><li>Capacity to deal with ambiguity and solve complex problems effectively</li><li>Analytical, proven ability to solve problems using a quantitative approach</li><li>Proven ability to employ holistic approaches and looks at long term solutions </li></ul>Other Personal Characteristics <ul><li>Natural communicator who enjoys engaging at all levels</li><li>Creative mindset</li><li>Self-motivated and confident</li><li>Exhibits honesty &amp; trustworthiness</li><li>Open to new ideas &amp; willing to challenge status quo</li><li>Works well with diverse teams from various countries/cultures</li></ul>Location: On-site –Bengaluru, KAScheduled Weekly Hours:48If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our <a href='\"https://www.us.jll.com/en/careers/candidate-privacy-statement\"' target='\"_blank\"'>Candidate Privacy Statement</a>.For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy <a href='\"https://www.us.jll.com/en/careers/disclaimers\"' target='\"_blank\"'>here</a>.Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our <a href='\"https://www.us.jll.com/en/contact-us\"' target='\"_blank\"'>Contact Us</a> page &gt; I want to work for JLL.

Manager HR

Facility Executive-SoftJLL empowers you to shape a brighter way.  Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   Facility Executive-Soft POSITION GOALS·       To provide operational and administrative support to the Facility Management team assigned.·       Use initiative and creativity in performance of IFM operations duties and assist the team in implementing more efficient work practise.·       Administer Standard Operating Procedure for all Soft service areas working with the site Assistant Manager.·       To provide timely reports to the Facility Management. ·        DUTIES &amp; RESPONSIBILITIES·       Provide support to the FM  to ensure critical operational items are attended to within agreed time frames·       To provide relief support to the F&amp;A site teams as needed, including but not limited to the positions of Client Interface Administrator, Facilities Administrator, Facilities Officer, etc.·       To assist with the site audits &amp; floor walks to be undertaken on entire Client site·       Assisting in tabulating site defects leading from the audits &amp; floor walks and assisting with the setting of deadlines for the defects to be rectified·       Ensure timely training &amp; reporting thereafter for Housekeeping, Dispatch, Pantry Boys, Cafeteria staff etc.·       Full responsibility of the site during the entire shift·       Filing of site related documents including but not limited to challans, GRN’s etc.·       Ensure enough consumables stock is maintained on site &amp; any shortfalls to be reported to the site lead·       Ensure all processes are followed as per the Standard Operating Procedures of AON viz. Stationery, midnight snacks etc., material movement etc.·       Timely submission of reports as requested by Asst Manager &amp; Facility Manager·       Ensure employee health &amp; safety &amp; related services·       Ensure that appropriate vendor escalation process is followed·       Ensure that all cleaning &amp; maintenance schedules are adhered to·       Ensure completing any specific responsibilities as specified by the managers·       Tracking of Facility Operating Expenses·       Processing of all invoices for payment – first take approval of Client / FM and then submit to MIS and billing department.·       Liaison with the client Finance team ·       Client billing / invoicing and follow up payments by clients·       Monitoring of all housekeeping / pantry / stationery consumables and ensure reordering·       Arrangement of all consumables and supplies for Client / VIP visits and arranging / blocking of Board rooms for meetings and Conferences and brief the Receptionist. ·       Taking regular Facility rounds of the property and co-ordinate with various teams like House Keeping, Security, Maintenance and Keep AFM / FM updated.·       To prepare the snag list Soft copy date wise and coordinate with BMS and housekeeping to close the noticed points.·       Proper check on vending machines and photocopier machine reading.·       Checking H.K attendance on daily basis.·       To check food quantity, and Food testing before lunch/Dinner starts·       Coordinating for Medical Emergencies as and when required·       Take regular briefings of Help Desk/ Mail room Executive.·       Provide management advice to Helpdesk for escalated issues.·       Insure immediate response to priority Calls.·       Coordinate with facilities helpdesk regarding the arrangements of the day.·       Oversee the Front office Function during the shift·       Ensure Visitors are promptly attended by FOE·       Ensure that FOE has placed news paper and magazine in the reception area.·       Oversee the Mailroom process during the shift.·       Provide management advice to Mailroom for escalated issues·       Prepare weekly shift/duty rosters for Helpdesk, Front Desk,  and Mailroom,·       To check the attendance of our vendor's employee.·       Managing monthly Cafeteria meeting and sending minutes of meeting to all Spocs and accordingly taking corrective action for cafeteria.·       Manage the Inventory Control of all facility related items.·       Maintain Proper Log Book and mention the follow up jobs if pending for the next shift.·       Log book to be shown and signed by F.M every morning.  KEY PERFORMANCEMEASURES·       Reports on time·       Zero stock out situations·       Client Satisfaction·       Front office and Helpdesk supervision·          Reports  ·       Daily F&amp;S Report·       Daily facility round snag list·       Monthly MMR Data·       Monthly Dash Board DataLocation: On-site –Mumbai, MHScheduled Weekly Hours: 37Job Tags:HiringIf this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our <a href='\"https://www.us.jll.com/en/careers/candidate-privacy-statement\"' target='\"_blank\"'>Candidate Privacy Statement</a>.For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy <a href='\"https://www.us.jll.com/en/careers/disclaimers\"' target='\"_blank\"'>here</a>.Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our <a href='\"https://www.us.jll.com/en/contact-us\"' target='\"_blank\"'>Contact Us</a> page &gt; I want to work for JLL.

Unit Head AdministrationThe Unit Head Administration will be responsible for overseeing the administrative operations of the facility. This includes managing the day-to-day administrative functions, ensuring compliance with regulatory requirements, and coordinating with various departments to support the smooth functioning of the facility.

Fortis Healthcare Limited

Officer

GSA - HousekeepingPOSITION SUMMARY Respond promptly to requests from guests and other departments. Identify and report preventative or other maintenance issues in public areas or guest rooms. Post caution signs. Contact other departments directly for urgent repairs. Deliver guest requests and set up furniture items in guest rooms as requested. Remove items from hallways and transport to service areas, including debris, room service food and beverage trays, unread newspapers, soiled linens, and trash placed near Housekeeper carts. Clean, maintain, and store cleaning equipment. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded a housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Visually inspect tools, equipment, or machines (e.g., to identify defects). Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down a ladder. Stand, sit, kneel, or walk for an extended period across an entire work shift. Perform other reasonable job duties as requested by Supervisors.  


  

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <h4>Experience Level</h4>Entry Level

Marriott Hotels India

Housekeeping Staff

Housekeeping ManagerJOB SUMMARY Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. CANDIDATE PROFILE  Education and Experience• High school diploma or GED; 2 years experience in the housekeeping or related professional area.OR• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Managing Housekeeping Operations and Budgets• Verifies guest room status is communicated to the Front Desk in a timely and efficient manner.• Inspects guestrooms on a daily basis.• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.• Inventories stock to verify adequate supplies.• Supports and supervises an effective inspection program for all guestrooms and public space.• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.• Verifies all employees have proper supplies, equipment and uniforms.• Communicates areas that need attention to staff and follows up to verify understanding.• Supervises daily Housekeeping shift operations and verifies compliance with all housekeeping policies, standards and procedures.• Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results. Conducting Human Resources Activities• Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.• Establishes and maintains open, collaborative relationships with employees and verifies employees do the same with them.• Schedules employees to business demands and for tracks employee time and attendance.• Verifies employees understand expectations and parameters.• Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable.• Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met.• Observes service behaviors of employees and provides feedback to individuals.• Verifies employee recognition is taking place on all shifts.• Participates in an on-going employee recognition program.• Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.• Participates in employee progressive discipline procedures.• Celebrates successes and publicly recognizes the contributions of team members. Ensuring Exceptional Customer Service• Sets a positive example for guest relations.• Understands the brand's service culture.• Participates in the development and implementation of corrective action plans to improve guest satisfaction.• Empowers employees to provide excellent customer service.• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.• Responds to and handles guest problems and complaints.• Strives to improve service performance. 


  

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<h4>Experience Level</h4>Mid Level

Housekeeping Manager

MANAGER - INFRASTRUCTURE & ADMINISTRATION<table border="0" cellpadding="0" cellspacing="0"><tbody><tr><td valign="bottom" width="100%">JOB profile.</td></tr><tr><td valign="bottom" width="100%">INFRASTRUCTURE REQUIREMENTS: </td></tr><tr><td valign="bottom" width="100%">Support the branches  in repair and maintenance of branch asset by taking up the issue with the stake owners.</td></tr><tr><td valign="bottom" width="100%">Regular Monitoring and ensure adherence of Admin Processes and procedures including hygiene factors in branches</td></tr><tr><td valign="bottom" width="100%">Resolution of Strong Room Door complaints in coordinating with Purchase/Operation and Infra team at HO and vendors)</td></tr><tr><td width="100%">Upgrading capacity of UPS batteries  in coordinating with Purchase and Infra team</td></tr><tr><td valign="bottom" width="100%">Ensure prompt delivery of items by vendors where Purchase Orders are issued</td></tr><tr><td valign="bottom" width="100%">SIGNAGE AND VISIBILITY REQUIREMENTS: </td></tr><tr><td valign="bottom" width="100%">Installation of Signages as per HO specifications with visibility and feasibility of site.</td></tr><tr><td valign="bottom" width="100%">Coordination in matters relating to signage including periodic cleaning and installation of timers</td></tr><tr><td valign="bottom" width="100%">Coordination for Installation of timer facility in Signages and attending to timer complaints within TAT</td></tr><tr><td valign="bottom" width="100%">Installation of direction boards, Step Branding, Shutter and Glass branding</td></tr><tr><td valign="bottom" width="100%">MERGER/SHIFTING AND NEW SITE IDENTIFICATION: </td></tr><tr><td valign="bottom" width="100%">Assist in identification and Execution of Lease deed of New sites/Shifting proposals. </td></tr><tr><td valign="bottom" width="100%">Ensure Verification of Documents and arrange TSR for sites/proposals.</td></tr><tr><td valign="bottom" width="100%">Ensure Error free ERP entry for timely approvals and clearance of Approval Committee.</td></tr><tr><td valign="bottom" width="100%">Assist in Lease deed negotiation and Signing by LL in coordination with HO.</td></tr><tr><td valign="bottom" width="100%">STATUTORY , SECURITY AND IT RELATED REQUIREMENTS/COST CONTROL MEASURES.</td></tr><tr><td valign="bottom" width="100%">Ensure timely renewals of weighing machines, branch licenses under Shop and Establishment Act</td></tr><tr><td valign="bottom" width="100%">Ensuring Audit Adherence in all Infra &amp; Admin related areas</td></tr><tr><td valign="bottom" width="100%">Coordination in matter of  costs relating to excess usage of Electricity tariff ,Telephone charges, Water Charges ,utility bills and Other Admin&amp; Infra related costs.</td></tr><tr><td valign="bottom" width="100%">Coordination with concerned stakeholders for matters related to installation/rectification of CCTV as per TAT, requirements during holidays/after office hours/late branch closing, re-filling fire extinguishers</td></tr><tr><td valign="bottom" width="100%">Assist in IT issues in Branches with respect to the Network Cabling ,Datacard, Computers and hardwares, Connectivity and  follow-up of laptop requests from RO teams in consultation with the respective department in HO.</td></tr><tr><td valign="bottom" width="100%">DATA MANAGEMENT/ASSET TRACKING</td></tr><tr><td valign="bottom" width="100%">Monthly MIS on Assets.</td></tr><tr><td valign="bottom" width="100%">Monthly tracker of Utility bills.</td></tr><tr><td valign="bottom" width="100%">Ensure HO advised assets trackers maintained for assets in Branches and Warehouses for necessary movements when required.</td></tr><tr><td valign="bottom" width="100%">Generation of E-SUGAM for movement of assets within and outside the state.</td></tr><tr><td valign="bottom" width="100%">MIS on all Branch rental data.</td></tr></tbody></table>

Muthoot Fincorp Limited

Assistant Facility Manager

Assistant Manager/ Manager- Admin/IR Lead<h4>Location: Khalapur, Maharashtra Reporting To: Factory Head </h4>From - L&amp;T Construction<h4>Key Responsibilities:</h4><h4>1. General Administration &amp; Facility Management</h4><ul><li>Arrange an adequate &amp; effective security system at plant including overseeing contract labour operations, including vendor coordination and manpower deployment, labour &amp; factory law compliance.</li><li>Handle all contractor/vendor bill processing and ensure timely payments.</li><li>Manage office infrastructure, including housekeeping, pantry, carpentry, electrical works, printing/stationery, and telecommunication needs.</li><li>Supervise and manage all facility services including housekeeping, security, garden, pantry, canteen, transportation, and guest house operations.</li><li>Ensure accurate supervision of office assistants and monitor daily attendance.</li><li>Organize company functions, celebrations, and emergency arrangements.</li></ul><h4>2. Legal &amp; Statutory Compliance</h4><ul><li>Coordinate with local authorities to ensure regulatory adherence.</li><li>Monitor contractor/vendor compliance with all applicable labour and statutory norms.</li></ul><h4>3. Industrial Relations</h4><ul><li>Support senior leadership in maintaining healthy and harmonious industrial relations with the union.</li><li>Effectively handle contract labour issues and employee grievances.</li><li>Promote employee cooperation during policy rollouts and key management decisions.</li></ul><h4>4. Contract Labour Management</h4><ul><li>Plan and monitor contractual manpower deployment as per operational requirements.</li><li>Ensure timely availability of contract manpower and track daily workforce reports.</li></ul><h4>5. Infrastructure Development</h4><ul><li>Manage all repair &amp; maintenance activities of factory assets and utilities.</li><li>Liaise with government authorities for necessary permits, licenses, and compliance for infrastructure work.</li></ul><h4>Qualifications &amp; Experience:</h4><ul><li>Graduate/Postgraduate in any discipline.</li><li>7–20 years of experience in plant/factory administration, infrastructure, and compliance management.</li><li>Knowledge of local regulations, Marathi &amp; Hindi language, and stakeholder management is essential.</li></ul> #LI-DNI

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