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Senior Executive - Soft ServicesJob TitleSenior Executive - Soft ServicesJob Description SummaryThis role is responsible for foster a high-performing culture, and drive key initiatives to achieve organizational success.Job DescriptionAbout the Role:<ul><li>Develop and implement strategic plans aligned with the company's overall vision and objectives.</li><li>Lead, mentor, and manage cross-functional teams, fostering a culture of collaboration, accountability, and continuous improvement.</li><li>Drive innovation and transformation by identifying opportunities for process optimization and new business models.</li><li>Manage budgets, resources, and performance against key metrics to ensure financial health and operational efficiency.</li><li>Build and maintain strong relationships with internal and external stakeholders, including clients, partners, and senior leadership.</li><li>Oversee the execution of critical projects and initiatives, ensuring they are delivered on time and within budget.</li><li>Proven ability to inspire, motivate, and guide teams towards achieving shared goals.</li><li> Ability to analyze complex information, anticipate market shifts, and develop long-term growth strategies.</li><li> Excellent written and verbal communication skills, including the ability to present compelling arguments and build rapport with diverse stakeholders.</li><li> Capacity to make sound, data-driven decisions in high-stakes situations with limited visibility.</li><li> Proven ability to identify issues, analyze root causes, and implement effective solutions.</li></ul>About You:  Graduate  Minimum Experience – 3+ Years  Experience within the Facility industry  Strong written and oral communication skills  High attention to detail and the ability to operate in a fast-paced environmentWhy join Cushman &amp; Wakefield? As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman &amp; Wakefield means you will benefit from; Being part of a growing global company; Career development and a promote from within culture; An organisation committed to Diversity and Inclusion We're committed to providing work-life balance for our people in an inclusive, rewarding environment. We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.We have a vision of the future, where people simply belong.That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, sex, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. As part of our ongoing commitment to RAP, Aboriginal or Torres Strait Island Islanders are highly encouraged to join us! (For AUS only) We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us. INCO: “Cushman &amp; Wakefield”<h4>Experience Level</h4>Senior Level

Cushman and Wakefield

Executive

Facility SupervisorAbout TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.As mention in PIDHow We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.We invite you to explore all TaskUs career opportunities and apply through the provided URL <a href="https://www.taskus.com/careers/" rel="noopener noreferrer" target="_blank">https://www.taskus.com/careers/</a>.<h4>Experience Level</h4>Senior Level

Taskus India Private Limited

Facility Supervisor

Head of Property Services, DirectorJoin us as Head of Property Services, Director India<ul><li>This is a senior role in which you’ll have ultimate accountability for our campuses in Bengaluru, Chennai, and Gurguram, housing around 17000 colleagues</li><li>Working with Country Head in India and a number of outsourced service partners, you’ll define and deliver an overall location strategy, ensuring a fantastic colleague experience</li><li>You’ll be responsible for the resilience of the properties and ensuring they are compliant to all property regulations while driving down carbon emissions across the property portfolio</li><li>We're offering the role at Director level.</li></ul><h4>What you'll do</h4>We’ll look to you to design and delivery our location strategy, ensuring an outstanding colleague experience for all building occupants. You’ll be responsible for the risk profile for Property Services in India, the property budgets, and the design and delivery of our carbon reduction programme.Working with Supply Chain Services, you’ll choose appropriate outsourced providers and ensure the day-to-day service performance and management of third-party risks. You’ll also lead executive stakeholder engagement with India ExCo for all Property related activities, and you’ll manage internal and external supplier partners, including vendor relationship management.In addition to this, you’ll:<ul><li>Manage property specific and portfolio risks to maintain and mitigate business continuity for our franchises and their customers, and ensure service management is in line with ICB requirements</li><li>Lead our Centre of Excellence covering additional strategic, transformation, service management, and people responsibilities</li><li>Build strong relationships with your team, key internal and external stakeholders, customers, and suppliers, acting as a single focal point for Property activity across India</li><li>Lead the India strategic workplace model and planning, bringing together the business plans, emerging workplace techniques, occupancy strategies, and portfolio flexibility to recommend future workplace strategies</li><li>Develop a framework to develop, implement, and manage asset initiatives to contribute to the delivery of financial targets</li><li>Lead the provision of advice to the franchise in respect of lease renewals, break options, and utilisation strategies</li></ul><h4>The skills you'll need</h4>We’re looking for someone with at least five years’ experience of working in a property role at a senior level from an occupier perspective. Previous experience must include defining and delivering location strategies and delivering great colleague experiences for more than 15 years. Along with commercial experience of strategy, planning, and performance management at all levels, you’ll have strong stakeholder management skills with the ability to interact with stakeholders up to a senior level.Furthermore, we’re looking for:<ul><li>Experienced of working alongside senior management</li><li>Significant experience in the delivery of projects and change programmes</li><li>A proven track record for sustaining performance improvement and increased service delivery, including from outsourced providers</li><li>Experience of working effectively with different parts of organisations to deliver common goals and improve the customer experience</li><li>Outstanding leadership skills</li></ul>Hours45Job Posting Closing Date:05/11/2025<h4>Experience Level</h4>Executive Level

NatWest Group

Property Sales Manager

AsstMgr-HousekeepingJOB SUMMARY Entry level management position that focuses on supporting the day-to-day activities in Housekeeping, Recreation/Health Club and Laundry, if applicable. Position works with employees to clean and maintain guestrooms and public space. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. CANDIDATE PROFILE  Education and Experience• High school diploma or GED; 1 year experience in the housekeeping or related professional area.OR• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Managing Housekeeping Operations and Budgets• Ensures knowledge and understanding of OSHA regulations are up to date.• Oversees all lost and found procedures.• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.• Inventories stock to ensure adequate supplies.• Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.• Works effectively with the Engineering department on guest room maintenance needs.• Understands and complies with loss prevention policies and procedures.• Ensures all employees have proper supplies, equipment and uniforms.• Assists in supervising an effective inspection program for all guestrooms and public space.• Manages linen inventory and guest supplies and assists in the ordering of supplies as necessary.• Supervises Housekeeping and all related areas in the absence of the Director of Services or Housekeeping Manager.• Observes service behaviors of employees and provides feedback to individuals; continuously strives to improve service performance. Ensuring Exceptional Customer Service• Handles guest problems and complaints seeking assistance from supervisor as necessary.• Assists in the review of comment cards and guest satisfaction results with employees.• Sets a positive example for guest relations. 


  

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<h4>Experience Level</h4>Entry Level

Marriott Hotels India

Housekeeping Manager

AD/ Manager - Corporate Real Estate<h4>Department</h4>Corporate Group<h4>Job Description</h4>Corporate Real Estate Manager is responsible for overseeing and managing the company's real estate portfolio, including acquisitions, leasing, facilities management, and strategic site selection. To ensure that real estate assets align with the company's business objectives, optimizing space, cost, and operational efficiency. Key responsibilities : <ul><li class="x">Strategic Planning: Develop and implement real estate strategies to support the company's growth and operational needs. </li><li class="x">Portfolio Management: Oversee company's real estate portfolio, including various property types like offices &amp; guest houses.</li><li class="x">Lease Administration: Manage lease agreements, renewals, and negotiations. </li><li class="x">Acquisitions and Dispositions: Assist with property acquisitions, dispositions, and property transactions. </li><li class="x">Facilities Management:  coordinate with the Landlords for Facility management, repairs and maintenance, property upkeep, etc. </li><li class="x">Budgeting and Financial Reporting: Manage budgets, track expenses, and analyze financial performance. </li><li class="x">Compliance: Ensure compliance with relevant laws, regulations, and company policies. </li><li class="x">Negotiations: Negotiate contracts with vendors and service providers. </li><li class="x">Market Research: Research and analyse market trends to identify opportunities. Present data to the management to take informed decisions.</li><li class="x">Reporting: Prepare and present reports to management on portfolio performance and real estate activities. </li></ul><h4>Open Positions</h4>1<h4>Mandatory Skills</h4>Project Management, Real Estate, Property Management, Leadership Skills, Data Management, Facilities Management<h4>Education Qualification</h4>Graduate<h4>Experience</h4>10 to 15 years

CRISIL Ltd

AGM_ MEP#LI-DNI1) understanding the basic design concept of the Electrical, ELV , FTTH,Solar,DG,sub-station, Low &amp; Medium voltage distribution for residential &amp; commercial building. Understading the concept of design built drawing &amp; critical study in terms of value engineering, techno commercial aspect, maintenance, Electricity act &amp; NBC .2 ) Study the BOQ, Tender &amp; able to provide comments on the same for Vendor finalisation .3 ) Vendor management from kick off meeting till Handover of the project with day to day management , resource management, schedule management as per MSP &amp; senior management requirment.4 ) Amicable resolution of all site issues by involving &amp; co-ordinating all stakeholders at site like Civil, Finishing, Structural, Architect, Consultant ,BMC,Electrical Inspector, Customer, Sales team ,Contract team, design , safety, quality team etc.5 ) Ability to suitably communicate the Power Supply Agency , BMC, MERC &amp; MPCB as and when required.6 ) Concentration on cost effective &amp; innovative thinking , digital acumen are necessary.7 ) Motivation to grow in the organisation &amp; sharing knowledge with collegue &amp; having dedicated intention to bring the sub-ordinate at higher level is prerequisite.8) Ability to do independent billing, audit .#LI-DNI

Larsen & Toubro Ltd

Assistant General Manager

Housekeeping ExecutivePOSITION SUMMARY Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONEducation: High school diploma or G.E.D. equivalent.Related Work Experience: At least 1 year of related work experience.Supervisory Experience: At least 1 year of supervisory experience.License or Certification: None  


  

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<h4>Experience Level</h4>Executive Level

Housekeeping Executive / Attendant

Assistant Facilities ManagerJLL empowers you to shape a brighter way.  Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   Assistant Facilities Manager Work Dynamics What this job involves:Putting safety in your handsFirst things first, your chief concern is to ensure a safer and more comfortable work environment to work in and visit. Part of the checklist you will run through are to plan and execute all preparations needed for meetings and conferences with clients and VIP visits. Likewise, the mailroom, front office and housekeeping all fall into your realm.Being dedicated to great resultsYou should be mobile and capable of working anywhere because you will perform daily check-ins around the front office and lobby to ensure high standards. Whatever mix-ups or jams that you spot, you should be quick to figure out the best repairs. Your input and ideas will be sought to help steer the team in directions that help make the facility perform at its best.A typical day for you also involves contact with vendors—reviewing their services and coordinating with them for the resolution of any service issues.Sound like you? To apply you need to have:Core facilities management skillsIf you’re a graduate in any discipline, you will most likely to qualify for this role. You should also have 5-7 years of experience in facilities management. It would be great if you have tertiary qualifications in hotel management, building management and/or business.  Outstanding team prowessAre you equipped to set up a team to success? Can you also play to your strengths and work effectively as a team member? If yes, that’s great—the ability to bring about positive changes and follow through with them will come in handy for this role.What we can do for you:At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.Location: On-site –Chennai, TNScheduled Weekly Hours: 48Job Tags:If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our <a href='\"https://www.us.jll.com/en/careers/candidate-privacy-statement\"' target='\"_blank\"'>Candidate Privacy Statement</a>.For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy <a href='\"https://www.us.jll.com/en/careers/disclaimers\"' target='\"_blank\"'>here</a>.Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at <a href='\"http://link.jll.com/Accommodation_Requests\"' target='\"_blank\"'>Accommodation Requests</a>. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our <a href='\"https://www.us.jll.com/en/contact-us\"' target='\"_blank\"'>Contact Us</a> page &gt; I want to work for JLL.

Jones Lang Lasalle Property Consultants India Pvt Ltd

Facilities Manager

Housekeeping AssociatePOSITION SUMMARY Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience. No matter what position you are in, there are a few things that are critical to success – ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts – to get it right for our guests and our business each and every time. 


  

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<h4>Experience Level</h4>Entry Level

Deputy Manager - Admin - REF75164K (HVAC systems, UPS, PPM, Audit)<h4>Company Description</h4>WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.<h4>Job Description</h4>Key responsibilities and expectations include:<ul><li>Critical Infrastructure Management: Ensuring 100% uptime and operational status of essential equipment like UPS, Diesel Generators, HVAC systems (including server/HUB rooms), electrical substations, BMS, and safety systems to maintain business continuity.</li><li>Team Leadership: Managing, mentoring, and motivating a team of skilled engineers to achieve targets.</li><li>Maintenance &amp; Projects: Overseeing 100% Planned Preventive Maintenance (PPM) with a proactive approach, and planning/executing operational projects (modifications, refurbishments).</li><li>Financial Oversight: Preparing engineering budgets and monitoring monthly spend against the budget.</li><li>Audit Management: Preparing the site for and successfully facing various audits (Infrastructure Risk, Infosec, ISO 9001, 14001, 45001, 50001).</li><li>Sustainability Initiatives: Driving efforts in energy conservation, Carbon Net Zero, and overall sustainability using quality tools and automation.</li></ul> <h4>Qualifications</h4>BE in Electrical/Mechanical<h4>Experience Level</h4>Mid Level

WNS Global Services Pvt Ltd

Deputy Manager

Housekeeping ManagerJOB SUMMARY Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. CANDIDATE PROFILE  Education and Experience• High school diploma or GED; 2 years experience in the housekeeping or related professional area.OR• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Managing Housekeeping Operations and Budgets• Verifies guest room status is communicated to the Front Desk in a timely and efficient manner.• Inspects guestrooms on a daily basis.• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.• Inventories stock to verify adequate supplies.• Supports and supervises an effective inspection program for all guestrooms and public space.• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.• Verifies all employees have proper supplies, equipment and uniforms.• Communicates areas that need attention to staff and follows up to verify understanding.• Supervises daily Housekeeping shift operations and verifies compliance with all housekeeping policies, standards and procedures.• Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results. Conducting Human Resources Activities• Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.• Establishes and maintains open, collaborative relationships with employees and verifies employees do the same with them.• Schedules employees to business demands and for tracks employee time and attendance.• Verifies employees understand expectations and parameters.• Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable.• Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met.• Observes service behaviors of employees and provides feedback to individuals.• Verifies employee recognition is taking place on all shifts.• Participates in an on-going employee recognition program.• Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.• Participates in employee progressive discipline procedures.• Celebrates successes and publicly recognizes the contributions of team members. Ensuring Exceptional Customer Service• Sets a positive example for guest relations.• Understands the brand's service culture.• Participates in the development and implementation of corrective action plans to improve guest satisfaction.• Empowers employees to provide excellent customer service.• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.• Responds to and handles guest problems and complaints.• Strives to improve service performance. 


  

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<h4>Experience Level</h4>Mid Level

Service Planner - Bangalore SarjapurRentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, RentokilPCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number onepest control company in India, and Rentokil, the world’s leading pest control brand. Rentokil PCIaims to set new standards for customer service having operations across 300 locations in India.For more details: <a href="https://www.rentokil-pestcontrolindia.com" rel="nofollow noreferrer noopener" target="_blank">https://www.rentokil-pestcontrolindia.com</a>About the Role:● "Service Planner is an important anchor person in the branch who is accountable forplanning, scheduling, assigning, managing technicians time to maximize profitability andproductivity. The person will report to the AOM/OM / Assistant Branch Manager/BranchManager. The incumbent will have to work as part of a multi-functional team and thisinvolves collaboration with the internal team and external stakeholders."Job Responsibilities:● To know and develop proficiency in handling internal company software platforms, ie.iCABS, SCP and any other systems that may be introduced.● Must have a good knowledge of the branch territory.● To ensure that the Service Companion usage is maximised for all the service deliveries &amp;should be always above 95%● Organisation of schedule and planning of all service (including contracts, jobbing, call outs,etc.) requirements on a daily, weekly and monthly basis for all technicians within thebranch● To ensure that all the service companion devices are active and in use. All the devicesshould be active 100% at any given point of time● Priority-wise planning of all due for Renewals visits, enquiries, call outs and complaints.Pending visits should be negligible (Service backlogs). Emphasis on "On Time planning”● Liaise with the Sales and Service team to best accommodate urgent service visitappointments and communicate changes to affected customers timely.● Ensure customer service-related complaints or termination notifications/STOP Services areattended to effectively and promptly.● Manage service documentation and ensure all customer/technician’s feedback are followedup with actions● Enter correct (error free) consumption data and TOS in the SCP to ensure command centreaccount profitability reflects correct data customer wise.● Ensure all service data from dockets, log cards, service orders and other sources is updatedaccurately into business systems in timely manner● Coordinate with the IT team for new users, device issues etc.● Supports business transition from paper-based to system and digital-based planning, visitdocuments, whilst upholding documentation integrity● Follow callout process so as to ensure that the complaints are delivered only after raisingthe ticket● Review service reports with OM, OE and BM and highlight areas of concern – critical backlogand weekly trend to manager.● Reviews and provides service compliance updates daily.● Assist &amp; help AOM / OM / Assistant Branch Manager / Branch Manager in monitoringTechnician service productivity and efficiency related KPIs● Maintain positive working relationship and effective communication with Sales &amp; ServiceColleagues, Supervisor, Technician, Operations staff for any service related issues.Coordinate with Sales for any available slots, time adjustment for new sales scheduling● Work with branch management to correct service areas distributed across the businessbased on annual revenue from areas, time on site, travel time &amp; routine requirements● Utilise the Route technicians for jobbing only after the route technicians routine servicesare delivered● Expected to be knowledgeable about company safety policies and safety (SRA)requirements on the job, be able to read and understand company policies● Any unresolved issues should be quickly elevated to the next level of management forprompt resolution● Any other similar duties as and when specified by the managerREPORTING● Daily, weekly &amp; monthly (SOS) State of Service for Branch. Residential GSS SOS should alsobe the priority● Weekly reporting of pending jobs, ageing profiles to ABM/BM● Monthly reporting of technician wise trends.● Maintain State of Service and productivity data per technician● Maintain visibility on complaints received and report on all call outs / critical incidentsreceived from branch.● Annual Leave planning of technicians● Ensure that each technician service productivity is achieved as per set targetsKey Result Areas:● On time service planning with ZERO pending services every month● Monitoring SCP active devices &amp; Usage on weekly basis● Minimum expectancy on SCP active device(100%) &amp; usage &gt;95%● Achieving progressive improvement in State of Service (SOS) and meet SOS targets assignedby the branch● Minimizing service backlog (meet our contractual obligations)Competencies (Skills essential to the role):● Be decisive● Attention to details and accuracy● Planning &amp; organizing● Analytical skills● Customer oriented● Negotiation skills● Ability to work patiently in a dynamic service environmentRequirementsEducational Qualification / Other Requirement:● Minimum graduation with 1 to 3 years of relevant experience of managing team● Basic computer skills - for reporting/work management (Advanced computer skills wouldbe an added advantage)● Communication - speaking on phone to external customers &amp; internally with technicians,other Operations colleagues.● Knowledge of territory which is handled for planning● Occasional Travel required within the Division● Liaise with the Operations Manager, Operations Executive, Service Supervisors to establishservice requirements and provide information, assurance and advice as required● Communicate all service issues in a timely manner to the ABM/BM, Operations ManagerRole Type / Key working relationships:● Individual contributor role● External- Customers and customer representatives● Internal - Sales, Operations, Business support functionsBenefitsWhat can you expect from RPCI?➔ Our values lie at the core of our mission and vision. We believe that it’s our people whomake our company what it is. We believe in:● Safety● Integrity● Innovation● Learning &amp; Development● Open &amp; Transparent● Performance OrientationDEI statement: At RPCI, we believe in commitment to build an inclusive, varied workplacewelcoming to people of all backgrounds..<h4>Experience Level</h4>Mid Level

Rentokil Initial Hygiene India Private Limited

Service Manager

IN_Manager_BMS_Cities_Advisory_MumbaiLine of ServiceAdvisoryIndustry/SectorGPS X-SectorSpecialismOperationsManagement LevelManagerJob Description &amp; SummaryAt PwC, our people in project portfolio management focus on optimising project portfolios to drive strategic business outcomes. These individuals oversee project selection, prioritisation, and resource allocation to facilitate successful project delivery. In project management at PwC, you will oversee and coordinate various projects to facilitate successful delivery within budget and timeline. You will leverage strong organisational and communication skills to effectively manage teams and stakeholders.*Why PWCAt PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more <a href="https://www.pwc.in/about-us.html" rel="noopener noreferrer" target="_blank">about us</a>.At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations.Job Description &amp; Summary: A career within Advisory, PwC has a large team that focuses on transformation in Government through Digital inclusion. The open position is for a candidate who desires to work with government as well as private sector clients and bring about a change in society. A successful candidate will be expected to work pro-actively and effectively on multiple client engagements over the period and take ownership of the entire project delivery he/she entrusted with.  Responsibilities:  <ul><li>Engage and assist/lead the business development and project delivery for clients in Government and Private Sector clients in both India and Global </li></ul><ul><li>Completely own and drive consultancy projects within the BMS, ICCC and providing expert guidance to government, public and private sector clients. </li></ul><ul><li>Design of end-to-end BMS solutions including Command and Control Centers. </li></ul><ul><li>Assist/lead preparation of thought leaderships in the domain of Public Safety &amp; Security (as a BMS expert) </li></ul>Mandatory skill sets:  <ul><li> Extensive knowledge of BMS technologies, including but not limited to HVAC, lighting, energy management, Fire Alarm System, Lifts, CCTV, Public Address System, security systems integration etc. </li></ul><ul><li>Experience in design, configure, and implement BMS solutions tailored to client specifications, ensuring optimal performance and energy efficiency. </li></ul><ul><li>Knowledge of industry standards and regulations related to building management systems and energy efficiency. </li></ul><ul><li>Knowledge of emerging technologies and trends in building management systems to provide innovative solutions to clients </li></ul><ul><li>Experience working with international clients is a beneficial asset, demonstrating adaptability in diverse environments and understanding of global standards. </li></ul><ul><li>Thorough knowledge of MS Excel, Power Point, and other project management tools. </li></ul>Preferred skill sets:  Experience as a Subject Matter Expert (SME) for government or public sector clients in the Building Management System (BMS) domain, with a proven track record in designing, implementing, for BMS and in-depth knowledge of various integrations aspects in the Building Management System Years of experience required: Senior Associate: 6+ years Manager: 10+ years Education qualification:  <ul><li>Mandatory: B.E. / B.Tech.  in IT / CS / ECE </li></ul><ul><li>Preferred: MBA, PMP / Prince 2 / ITIL Certification </li></ul>Education (if blank, degree and/or field of study not specified)Degrees/Field of Study required: Bachelor of Engineering, Master of Business AdministrationDegrees/Field of Study preferred:Certifications (if blank, certifications not specified)Required SkillsBMS SystemOptional SkillsAccepting Feedback, Accepting Feedback, Active Listening, Agile Methodology, Analytical Thinking, Business Case Development, Business Process Improvement, Change Control Processes, Coaching and Feedback, Communication, Costing, Creativity, Embracing Change, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, IT Project Lifecycle, Kanban (Project Management), Learning Agility, Optimism, Plan of Action and Milestones (POA&amp;M), Process Mapping, Process Standardization, Professional Courage {+ 28 more}Desired Languages (If blank, desired languages not specified)Travel RequirementsNot SpecifiedAvailable for Work Visa Sponsorship?NoGovernment Clearance Required?NoJob Posting End Date<h4>Experience Level</h4>Mid Level

PriceWaterhouseCoopers Pvt Ltd ( PWC )

Building Operations Manager

Service Planner - JaipurRentokil Initial:Rentokil Initial is an international business services company employing over 35,000 colleagues across 70 countries. We strive to protect people and enhance lives, for example by controlling pests, improving hygiene and improving interior spaces with plants and scenting. We are experts in the fields we operate in, investing in training, science, innovation and technology. Listening and acting on feedback is part of our culture to support colleagues and our customers. Rentokil Initial regards equality and fairness as a fundamental right of all of its colleagues. We live our values of Service, Relationships and Teamwork which were identified by our colleagues across the world. Find out more on <a href="http://careers.rentokil-initial.com/" rel="nofollow noreferrer noopener">careers.rentokil-initial.com</a>Our family of businesses:Rentokil Pest Control is the world’s leading commercial pest control company, operating in 70 countries and ranked in the top 3 in 65 of those countries. Ranking in the top 3 in 38 of the 44 countries we operate in, Initial Hygiene is the market leader who provides quality, diligent and friendly services to all customers. In France, Initial Workwear specialises in the supply and laundering of workwear, garments and protective uniforms and equipment; focussing on top quality products and services. Our plant business; Ambius is seen as the expert in interior and exterior "landscaping"; operating across the US, Europe, Asia &amp; Pacific. Steritech Brand Protection by Rentokil Initial is an industry leader and pioneer, providing innovative solutions that help customers to mitigate risks and drive business growth. We also have specialist businesses such as Medical Services, Specialist Hygiene and Property Care, which lead their respective fields. Across all of our operations globally, we have a positive reputation amongst our customers for our knowledge and integrity. We have central support functions of Human Resources, IT, Finance, Legal and Marketing &amp; Innovation in the Rentokil Initial Head Office locations and in country. Working within our functions departments, you would be supporting all of our businesses within India.Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world’s leading pest control brand. Rentokil PCI aims to set new standards for customer service with operations across 250 locations in India. The JV brand also focuses on developing industry-leading service operations through the sharing of best practices, new innovations and the use of digital technologies.GENERAL DUTIES &amp; RESPONSIBILITIES● To know and develop proficiency in handling internal company software platforms ie iCABS, ServiceTrak and any other systems that may be introduced.● Organisation of schedule and planning of all service (including contracts, jobbing, call outs, etc.) requirements on a daily, weekly and monthly basis for all technicians within the branch● Priority-wise planning of all due for Renewals visits, enquiries, call outs and complaints● Liaise with Sales and Service team to best accommodate urgent service visit appointments and communicate changes to affected customers timely.● Ensure customer service-related complaints or termination notifications are attended to effectively and promptly.Manage service documentation and ensure all customer/technician’s feedback are followed up with actions● Ensure all service data from dockets, log cards, service orders and other sources is updated accurately into business systems in timely manner● Supports business transition from paper-based to system and digital-based planning, visit documents, whilst upholding documentation integrity.● Review service report with OE and BM and highlight areas of concern – critical backlog and weekly trend to manager.● Reviews and provides service compliance updates daily.● Assist &amp; help Assistant Branch Manager/Branch Manager in monitoring service productivity and efficiency related KPIs● Maintain positive working relationship and effective communication with Sales &amp; Service Colleagues, Supervisor, Technician, Operations staff for any service related issues. Coordinate with Sales for any available slots, time adjustment for new sales scheduling.● Work with branch management to correct service areas distributed across the business based on annual revenue from areas, time on site, travel time &amp; routine requirements● Expected to be knowledgeable about company safety policies and safety (SRA) requirements on the job, be able to read and understand company policies● Any unresolved issues should be quickly elevated to the next level of management for prompt resolution● Any other similar duties as and when specified by the manager KEY DELIVERABLES● On time service planning● Achieving progressive improvement in State of Service (SOS) and meet SOS targets assigned by the branch● Minimizing service backlog (meet our contractual obligations)RequirementsCORE COMPETENCIES ● Be decisive● Attention to details and accuracy● Planning &amp; organizing● Analytical skills● Customer oriented● Negotiation skills would be an added advantage● Ability to work patiently in a dynamic service environment EDUCATIONAL / OTHER REQUIREMENTS● Minimum graduation with 1 to 3 years of relevant experience of managing team● Basic computer skills - for reporting/work management (Advanced computer skills would be an added advantage)● Communication - speaking on phone to external customers &amp; internally with technicians, other Operations colleagues.● Knowledge of territory which is handled for planning● Occasional Travel required within the Division● Liaise with the Operations Manager, Operations Executive, Junior Operations Coordinator, Local Service Supervisors to establish service requirements and provide information, assurance and advice as required● Communicate all service issues in a timely manner to the ABM/BM, Operations ManagerBenefitsAre you interested? Here's what you can expect when you join usGroup Mediclaim Insurance Policy Travel ReimbursementEqual OpportunitiesRentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential..<h4>Experience Level</h4>Mid Level

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