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Technical Writer - (2 to 4 yrs from SaaS industry)Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizesZenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand &amp; Stone, Massage Heights, Rush Hair &amp; Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&amp;GUY.Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com  About the opportunity We are seeking a Technical Writer with 2–3 years of experience to join our content team. You will work closely with senior writers, product managers, engineers, and UX designers to produce clear, concise, and helpful documentation that enables customers and internal teams to use our software effectively. This role is ideal for someone who has a solid foundation in technical communication and is looking to deepen their expertise by working on complex SaaS products across industries such as fitness, beauty, and healthcare. What you’ll do at Zenoti? <ul><li>Create clear, accurate, and concise technical content by leveraging knowledge of technical writing principles, resources, and tools for SaaS products. </li></ul><ul><li>Assess core personas and their motivations and develop the appropriate content to support them. </li></ul><ul><li>Determine the clearest and most logical way to present product information for user comprehension. </li></ul><ul><li>Create clear UI content and understand the Voice &amp; Tone product concept. </li></ul><ul><li>Collaborate with subject-matter experts, including product managers, software developers, customer success, and partners to gain an understanding of topics and user and content needs, create content for documentation and user interfaces, and help define product language and terminology. </li></ul><ul><li>Maintain and update content as the product evolves. </li></ul><ul><li>Implement content feedback channels to identify and solve problems via documentation. </li></ul><ul><li>Contribute to defining language styles, including the look, feel, mood, and voice for all content types. </li></ul>What are we looking for? <ul><li>Bachelor’s degree in English, Technical Communication, Journalism related field. </li></ul><ul><li>2–3 years of experience in technical writing, preferably in a product or SaaS environment. </li></ul><ul><li>Strong command of written English, grammar, and technical writing. </li></ul><ul><li>Ability to grasp complex technical concepts and translate them into simple, clear language. </li></ul><ul><li>Experience working with product and engineering teams in an Agile setup. </li></ul><ul><li>Familiarity with documentation tools like MS Word, or Help Authoring Tools. </li></ul><ul><li>Comfortable working with ticketing and tracking systems like Jira. </li></ul>Nice to Have <ul><li>Awareness of voice and tone guidelines or user experience writing. </li></ul><ul><li>Experience working with localization workflows. </li></ul><ul><li>Basic understanding of HTML/CSS or Git-based documentation workflows (optional). </li></ul> Why Zenoti? <ul><li>Be part of an innovative company that is revolutionizing the wellness and beauty industry. </li></ul><ul><li>Work with a dynamic and diverse team that values collaboration, creativity, and growth. </li></ul><ul><li>Opportunity to lead impactful projects and help shape the global success of Zenoti’s platform. </li></ul><ul><li>Attractive compensation. </li></ul><ul><li>Medical coverage for yourself and your immediate family. </li></ul><ul><li>Access to regular yoga, meditation, breathwork, and stress management sessions. We also include your family in benefit awareness initiatives.  </li></ul><ul><li>Unlimited vacation, we trust you to manage your own time. </li></ul><ul><li>Regular social activities, opportunities to give back through social work and community initiatives. </li></ul><ul><li>Join Zenoti and be a part of our mission to empower wellness businesses worldwide! </li></ul>Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.<h4>Experience Level</h4>Mid Level

Zenoti

Senior Writer

Associate Scientific Editor -Computer ScienceAssociate Scientific Editor – Computer Science Are You a PhD holder ?Would you like to use your PhD and experience as an author to support researchers in scholarly publication?   About our Team  At STM Journals, we collaborate with researchers to facilitate the publication of their impactful scientific discoveries, with a focus on rigorous peer review, ethics, and reproducibility. In support of our portfolio of 2700+ hybrid and open ACCESS scientific journals, you will actively contribute to advancing science, improving health outcomes, and fostering equitable participation in publishing.  About the Role  The role of Associate Scientific Editor sits within the Author Heroes team. Members of our team use scientific expertise and problem-solving skills to improve the author experience and help authors find a suitable home for their paper.  Responsibilities <ul><li>Evaluating content as a partner to external editors; </li></ul><ul><li>Improving the editorial process for editors and reviewers iteratively; </li></ul><ul><li>Engaging closely with authors to help them improve their manuscripts; </li></ul><ul><li>Managing the editorial process for papers, from submission through peer review to the final decision; </li></ul><ul><li>Helping authors increase their odds of success in being published in another journal if rejected from their first choice.  </li><li>Recruit and manage external editors, holding them to the same standard </li></ul>  Requirements <ul><li>MD, or PhD in Computer Science </li></ul><ul><li>We are especially interested in candidates with doctoral or post-doctoral experience in fields such as bio-informatics or surgery-related topics. </li></ul><ul><li>Demonstrate a professional level of written and spoken English </li></ul><ul><li>Demonstrate an experimental, results-driven, and enthusiastic work attitude;  </li></ul><ul><li>Have a record of having published papers in scientific journals;  </li></ul><ul><li>Stay technology-savvy, familiar with online platforms, social media, and digital content;  </li></ul><ul><li>Exhibit good communication skills and excellent written and spoken English;  </li></ul><ul><li>Show broad scientific interest and a desire to serve and help customers in the scientific and clinical community, including authors, editors, and reviewers. </li></ul>  Work in a way that works for youWe promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.       Working flexible hours - flexing the times when you work in the day to help you fit everything in and   work when you are the most productiveWorking for You We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:<ul><li>Comprehensive Health Insurance: Covers you, your immediate family, and parents.</li><li>Enhanced Health Insurance Options: Competitive rates negotiated by the company.</li><li>Group Life Insurance: Ensuring financial security for your loved ones.</li><li>Group Accident Insurance: Extra protection for accidental death and permanent disablement.</li><li>Flexible Working Arrangement: Achieve a harmonious work-life balance.</li><li>Employee Assistance Program: Access support for personal and work-related challenges.</li><li>Medical Screening: Your well-being is a top priority.</li><li>Modern Family Benefits: Maternity, paternity, and adoption support.</li><li>Long-Service Awards: Recognizing dedication and commitment.</li><li>New Baby Gift: Celebrating the joy of parenthood.</li><li>Subsidized Meals in Chennai: Enjoy delicious meals at discounted rates.</li><li>Various Paid Time Off: Take time off with Casual Leave, Sick Leave, Privilege Leave, Compassionate Leave, Special Sick Leave, and Gazetted Public Holidays.</li><li>Free Transport pick up and drop from the home -office - home (applies in Chennai)</li></ul>About the Business       A global leader in information and analytics, we help researchers and healthcare professionals' advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our <a href="https://nam11.safelinks.protection.outlook.com/?url=https%3A%2F%2Fforms.office.com%2Fr%2FeVgFxjLmAK&amp;data=05%7C02%7CSharon.Martin%40lexisnexis.com%7C2104edc7df90474aaf1108dd8cccf948%7C9274ee3f94254109a27f9fb15c10675d%7C0%7C0%7C638821534169028029%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=2Dm7y%2B%2Flckb5oqa13cjE0WAV1kG%2BuqVQDi4dpvwoM5E%3D&amp;reserved=0" rel="noopener noreferrer" target="_blank">Applicant Request Support Form</a> or please contact 1-855-833-5120.Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams <a href="https://nam11.safelinks.protection.outlook.com/?url=https%3A%2F%2Fstories.relx.com%2Fhow-to-avoid-job-scams%2Findex.html&amp;data=05%7C02%7CSharon.Martin%40lexisnexis.com%7C2104edc7df90474aaf1108dd8cccf948%7C9274ee3f94254109a27f9fb15c10675d%7C0%7C0%7C638821534169036749%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=bMcV1zP1yRXUuNWYwyGuPPb7lCyTuoA%2BGPT0d5MfO8I%3D&amp;reserved=0" rel="noopener noreferrer" target="_blank">here</a>.Please read our <a href="https://nam11.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.relx.com%2Fcareers%2Fjoin-us%2Fprivacy&amp;data=05%7C02%7CSharon.Martin%40lexisnexis.com%7C2104edc7df90474aaf1108dd8cccf948%7C9274ee3f94254109a27f9fb15c10675d%7C0%7C0%7C638821534169045885%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=X%2BrqkisseFh6q%2BEqRLuRvCa2dfT9Q2QeATdfGRVQxnI%3D&amp;reserved=0" rel="noopener noreferrer" target="_blank">Candidate Privacy Policy</a>.We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.USA Job Seekers:<a href="https://nam11.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eeoc.gov%2Fsites%2Fdefault%2Ffiles%2F2023-06%2F22-088_EEOC_KnowYourRights6.12.pdf&amp;data=05%7C02%7CSharon.Martin%40lexisnexis.com%7C2104edc7df90474aaf1108dd8cccf948%7C9274ee3f94254109a27f9fb15c10675d%7C0%7C0%7C638821534169055021%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=mEoTzyFpKtgiRgZnquZyELr%2FkuMrW4%2F9zYB4HMS4hdI%3D&amp;reserved=0" rel="noopener noreferrer" target="_blank">EEO Know Your Rights</a>.<h4>Experience Level</h4>Mid Level

Elsevier

Transcriptionist

Journal ManagerJournal ManagerDo you like managing teams to deliver success for customers?Would you like to manage a diverse portfolio of journals?About our Team Elsevier Health applies innovation, facilitates insights, and helps drive more informed decision-making for our customers across global health. We support health providers by providing accessible, trusted evidence-based information; prepare more medical and nursing students with effective tools and resources; provide insights that help clinicians improve patient outcomes; and support a more personalized and localized healthcare experience. All for the benefit of every patient. About the RoleAs a Journal Manager, you will be the first point of contact for customers on a portfolio of academic journals. Your focus will be on providing excellent customer service and ensuring the journals run smoothly. With a helicopter view, you'll spot problems before they happen, putting solutions in place to improve the journal publication process. Responsibilities<ul><li>Employing the highest level of customer service, act as the primary day-to-day contact for queries for internal and external customers </li></ul><ul><li>Completing tasks and re-plan issues in Elsevier’s workflow management system, ensuring accurate and timely status reporting </li></ul><ul><li>Preparing standard or custom reports as needed to society editorial offices and journal publishers </li></ul><ul><li>Participating continuous improvement, working with colleagues to review processes and performance, ensuring high levels of quality and customer satisfaction </li></ul><ul><li>Managing the process for assigned journals, providing editorial process support to stakeholders, and ensuring timeliness and accuracy to production schedules </li></ul>Requirements<ul><li>Be fluent in English (oral and written) and have excellent all-round communication skills </li><li>Have solid organization, planning and change management skills </li><li>Show an aptitude for proofreading and excellent attention to detail </li><li>Be proficient in Microsoft Excel, PowerPoint, and Word. </li><li>Have a Bachelor’s degree in English, communications, journalism or related field of study </li><li>5 years + Experience in a customer service role </li></ul> Work in a way that works for you We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. <ul><li>Working remotely from home up to 3 days a week and in our office in a hybrid style</li><li>Working flexible hours - flexing the times you work in the day</li></ul> Working for you We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: <ul><li>Comprehensive Health Insurance: Covers you, your immediate family, and parents.</li><li>Enhanced Health Insurance Options: Competitive rates negotiated by the company.</li><li>Group Life Insurance: Ensuring financial security for your loved ones.</li><li>Group Accident Insurance: Extra protection for accidental death and permanent disablement.</li><li>Flexible Working Arrangement: Achieve a harmonious work-life balance.</li><li>Employee Assistance Program: Access support for personal and work-related challenges.</li><li>Medical Screening: Your well-being is a top priority.</li><li>Modern Family Benefits: Maternity, paternity, and adoption support.</li><li>Long-Service Awards: Recognizing dedication and commitment.</li><li>New Baby Gift: Celebrating the joy of parenthood.</li><li>Subsidized Meals in Chennai: Enjoy delicious meals at discounted rates.</li><li>Various Paid Time Off: Take time off with Casual Leave, Sick Leave, Privilege Leave, Compassionate Leave, Special Sick Leave, and Gazetted Public Holidays.</li><li>Free Transport pick up and drop from the home -office - home (applies in Chennai)</li></ul> About the Business A global leader in information and analytics, we help researchers and healthcare professionals' advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world’s grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our <a href="https://nam11.safelinks.protection.outlook.com/?url=https%3A%2F%2Fforms.office.com%2Fr%2FeVgFxjLmAK&amp;data=05%7C02%7CSharon.Martin%40lexisnexis.com%7C2104edc7df90474aaf1108dd8cccf948%7C9274ee3f94254109a27f9fb15c10675d%7C0%7C0%7C638821534169028029%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=2Dm7y%2B%2Flckb5oqa13cjE0WAV1kG%2BuqVQDi4dpvwoM5E%3D&amp;reserved=0" rel="noopener noreferrer" target="_blank">Applicant Request Support Form</a> or please contact 1-855-833-5120.Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams <a href="https://nam11.safelinks.protection.outlook.com/?url=https%3A%2F%2Fstories.relx.com%2Fhow-to-avoid-job-scams%2Findex.html&amp;data=05%7C02%7CSharon.Martin%40lexisnexis.com%7C2104edc7df90474aaf1108dd8cccf948%7C9274ee3f94254109a27f9fb15c10675d%7C0%7C0%7C638821534169036749%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=bMcV1zP1yRXUuNWYwyGuPPb7lCyTuoA%2BGPT0d5MfO8I%3D&amp;reserved=0" rel="noopener noreferrer" target="_blank">here</a>.Please read our <a href="https://nam11.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.relx.com%2Fcareers%2Fjoin-us%2Fprivacy&amp;data=05%7C02%7CSharon.Martin%40lexisnexis.com%7C2104edc7df90474aaf1108dd8cccf948%7C9274ee3f94254109a27f9fb15c10675d%7C0%7C0%7C638821534169045885%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=X%2BrqkisseFh6q%2BEqRLuRvCa2dfT9Q2QeATdfGRVQxnI%3D&amp;reserved=0" rel="noopener noreferrer" target="_blank">Candidate Privacy Policy</a>.We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.USA Job Seekers:<a href="https://nam11.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eeoc.gov%2Fsites%2Fdefault%2Ffiles%2F2023-06%2F22-088_EEOC_KnowYourRights6.12.pdf&amp;data=05%7C02%7CSharon.Martin%40lexisnexis.com%7C2104edc7df90474aaf1108dd8cccf948%7C9274ee3f94254109a27f9fb15c10675d%7C0%7C0%7C638821534169055021%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=mEoTzyFpKtgiRgZnquZyELr%2FkuMrW4%2F9zYB4HMS4hdI%3D&amp;reserved=0" rel="noopener noreferrer" target="_blank">EEO Know Your Rights</a>.<h4>Experience Level</h4>Mid Level

Chartered Accountant

Program Manager — Inc42 Events & IPsThe Program Manager acts as the central orchestrator of all Inc42 event IPs and experiences. This role owns the T-90 to T-0 project timelines — weaving together all moving parts across editorial, marketing, design, partnerships, and operations. You’re not running just one event; you’re running the entire system that ensures every Inc42 event, from flagship summits and retreats to partner-led IPs, stays on track, on brand, and on schedule. This is a high-ownership, high-coordination role for someone who thrives in structured chaos, loves working cross-functionally, and has a deep sense of accountability for deliverables, documentation, and deadlines. Your Impact in This Role:<ul><li>Be the Conductor: You’ll synchronise all functions — content, design, marketing, and operations ensuring every event runs like clockwork.</li><li>Drive Timelines: You’ll own the T-90/T-60/T-45 playbook, ensuring milestones are achieved across multiple events simultaneously.</li><li>Ensure Zero Slippage: You’ll anticipate risks, flag dependencies, and maintain complete visibility for founders and teams.</li><li>Build Systems for Scale: You’ll design processes, dashboards, and documentation frameworks to make every future event faster and smoother.</li><li>Enhance Alignment: You’ll bring structure and accountability to cross-functional collaboration — ensuring the right things happen, in the right order, at the right time.</li><li>Deliver Consistency: You’ll be the custodian of process excellence and ensure every Inc42 event reflects the same standard of precision and polish.</li></ul>About Inc42 Media Inc42 is India’s #1 startup media &amp; intelligence platform that informs, educates and empowers startup &amp; business leaders through its incisive reporting, insightful reports, curated Events, Conferences &amp; communities, and industry-leading executive courses &amp; programs. Since launching in January 2015 and having risen to become the authoritative voice on India’s startup economy, we've moved markets, gotten the early scoop on billions of dollars of transactions, and told you what's happening deep inside some of the fastest-growing startups &amp; industries alike. Our stories have been followed by the Wall Street Journal, Bloomberg, Reuters, TechCrunch, and other major outlets hundreds of times. We also track over 10,000+ startups and provide market research and intelligence through our in-depth research reports, and we organise some of the most sought-after conferences and Events for startup &amp; business leaders across India. The Inc42 Impact<ul><li>Inc42 stories reach over 50 Mn+ people monthly</li><li>Published more than 55,000 stories</li><li>Successfully conducted 150+ events</li><li>Launched 100+ research reports</li><li>Receives 500+ startup applications monthly</li><li>Worked with 350+ brands</li></ul> Primary Responsibilities 1. Master Planning &amp; Timeline Ownership<ul><li>Create and maintain the master project timelines (T-90/T-60/T-45), ensuring cross-functional milestones are met.</li><li>Track progress across content, design, marketing, Delegate/ Speaker reachouts, and operations for every event.</li><li>Conduct weekly review calls to track progress, flag bottlenecks, and ensure alignment with founders.</li></ul> 2. Cross-Functional Coordination<ul><li>Act as the single point of contact for all teams involved in an event — editorial, brand, design, marketing, and ops.</li><li>Ensure dependencies and deliverables between departments are tracked and met.</li><li>Support the Founders Office in building frameworks and playbooks to scale event IPs efficiently.</li></ul> 3. Documentation &amp; Program Design<ul><li>Manage event strategy documents, agendas, session flows, and partner integrations alongside content and partnerships teams.</li><li>Ensure all versions (open/closed files, design creatives, session outlines, etc.) are tracked and stored systematically.</li><li>Document learnings and playbooks post each event to improve efficiency and scale.</li></ul> 4. Digital &amp; Creative Operations Oversight<ul><li>Manage digital deliverables — including creative, PDFs, websites, emailers, documents, and partner collaterals are timely and stored.</li><li>Ensure brand language, visual consistency, and design timelines are followed across channels.</li><li>Obsessed with systems, processes, and progress visibility — ensuring no task or deliverable slips through the cracks.</li></ul> 5. Strategic Reporting &amp; Stakeholder Management<ul><li>Prepare pre-event and post-event reports for founders and department heads.</li><li>Ensure complete visibility into project status, risks, and dependencies through Asana</li><li>Drive accountability across stakeholders with timelines, Asana management, and ensure zero slippage on timelines or deliverables.</li></ul> Professional Traits<ul><li>4–6 years of experience in program management, operations, or cross-functional project coordination — preferably within media, events, or experience-led organizations.</li><li>Proven track record of managing multiple large-scale programs with tight deadlines and high visibility.</li><li>Strong proficiency in project management tools like Asana with a focus on progress tracking and accountability.</li><li>Excellent communication and stakeholder management skills — able to lead discussions and align diverse teams.</li><li>Deep understanding of digital operations, documentation systems, and creative workflow management.</li><li>Demonstrated ability to translate strategic direction into actionable task plans and structured timelines.</li><li>Highly analytical and organized, with a bias for process creation, optimization, and execution discipline.</li><li>Comfortable working directly with founders and senior leadership in fast-paced, evolving environments.</li></ul><h4>Experience Level</h4>Senior Level

Inc42 Plus Media Private Limited

Program Manager

Technical Writer (Hardware)We’re in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here, you lead with innovative thinking, grow along with us, and join the smartest team in the industry.This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us.THE ROLEAs a Technical Writer in this role, you will create clear and high-quality documentation while collaborating with globally dispersed teams across Asia, Europe, and the Americas. You will actively participate in the product development lifecycle, identify features requiring documentation, and track progress to meet strict release deadlines.You will support colleagues through reviews, feedback, and editorial contributions, while exploring emerging technologies at both the product and industry level. Hands-on interaction with engineers and practical experience with production systems will be key to understanding features. The role suits someone with a go-getter attitude, eager to learn, improve processes, and deliver optimized, high-quality documentation. WHAT YOU'LL DO<ul><li>Creates and updates hardware docs such as Service Guides, Upgrade Guides, Installation Guides, Technical Specifications, Site Preparation Guides, etc.</li><li>Collaborates with technical teams to prioritize documentation and ensures content aligns with branding and style guides.</li><li>Manages documentation from creation to publishing, utilizing Jira, Confluence, and CCMS.</li><li>Create diagrams and illustrations</li><li>Coordinates with global teams and reviews/edits colleagues' documentation.</li><li>Mentors technical writers and incorporates feedback from customers, engineers, and support.</li><li>Structures content for reuse, promoting best practices like SEO, analytics, and HTML.</li><li>Possesses strong problem-solving, critical thinking, relationship-building, and listening skills, with focus on customer satisfaction.</li><li>Supports release cycles with timely documentation, identifies content gaps in sales materials, and assists with feature content for client presentations.</li></ul> WHAT YOU BRING<ul><li>5+ years of experience in technical writing for hardware and networking products</li><li>Must have demonstrated experience writing documentation in CCMS (Dita)</li><li>Exemplary writing and editing skills with an emphasis on writing for technical audiences</li><li>Demonstrates a strong desire to learn new technologies and adapt to evolving documentation requirements, ensuring the content remains updated and valuable.</li><li>Focussed on top-notch quality documents delivery within the stipulated timelines</li><li>Experience with migrating documentation during tool/platform transitions, and with structuring content for maximum reuse.</li><li>Advocating for and implementing improved documentation practices, such as SEO optimization and analytics for user engagement.</li><li>Strong understanding of documentation standards and practices.</li><li>Manage multiple projects simultaneously within strict deadlines.</li><li>Excellent english writing and communication skills </li></ul>Experience using AI tools to accelerate documentation processes and perform quality checks is preferred. A basic understanding of storage technologies and the storage domain is good to have. Familiarity with Agile development methodologies and working in sprint-based environments is preferred. Hands-on experience with graphic tools such as Adobe Illustrator, Snagit, Visio, or similar is good to have. #LI-ONSITEWHAT YOU CAN EXPECT FROM US:<ul><li>Pure Innovation: We celebrate those who think critically, like a challenge and aspire to be trailblazers.</li><li>Pure Growth: We give you the space and support to grow along with us and to contribute to something meaningful. We have been Named Fortune's Best Large Workplaces in the Bay Area™, Fortune's Best Workplaces for Millennials™ and certified as a Great Place to Work®!</li><li>Pure Team: We build each other up and set aside ego for the greater good.</li></ul>And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources and company-sponsored team events. Check out <a href="http://purebenefits.com">purebenefits.com</a> for more information.ACCOMMODATIONS AND ACCESSIBILITY:Candidates with disabilities may request accommodations for all aspects of our hiring process. For more on this, contact us at <a href="mailto:TA-Ops@purestorage.com">TA-Ops@purestorage.com</a> if you’re invited to an interview.OUR COMMITMENT TO A STRONG AND INCLUSIVE TEAM:We’re forging a future where everyone finds their rightful place and where every voice matters. Where uniqueness isn’t just accepted but embraced. That’s why we are committed to fostering the growth and development of every person, cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership. Pure is proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire. JOIN US AND BRING YOUR BEST.BRING YOUR BOLD.BRING YOUR FLASH.

Pure Storage India Pvt Ltd

Senior Manager - Content DevelopmentAbout the companySBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone.SBI Card is proud to be an equal opportunity &amp; inclusive employer and welcome employees without any discrimination on the grounds of race, colour, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work.Join us to shape the future of digital payment in India and unlock your full potential.What’s in it for YOU<ol><li>SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees</li><li>Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees</li><li>Dynamic, Inclusive and Diverse team culture </li><li>Gender Neutral Policy</li><li>Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits</li><li>Commitment to the overall development of an employee through comprehensive learning &amp; development framework</li></ol>Role Purpose This role would be responsible for content development &amp; MIS management for CoE NFTE Training from Sales, Operations, Customer Services &amp; Collection by providing intel in terms of Content creation, Content update, Department Review Handling, Data Analytics, Budget Preparation &amp; controlling, Reports &amp; Dashboarding to Function Head, COE NFTE Head, National Training Managers &amp; their downline by constant invention, coordination &amp; Facilitation.Role Accountability<ol><li>Responsible for delivering all training content basis requirements and publishing timely dashboards/MIS to all stakeholders and management</li><li>Highly Organized and detail-oriented individual who can build the training team brand in SBI Card.</li><li>Possess knowledge of Content-creating softwares and tools like Articulate, Scorm , Captivate etc. </li><li>Well-versed with video editing, audio editing, managing LMS tools, technical know-how of LMS is mandatory</li><li>Manage vendors onboarded for LMS &amp; Assessment Digitization through laid down SOP.</li><li>Must possess a creativity streak to deliver the training content as per specific function needs </li><li>Responsible for managing Team of FTE and NFTE end to end and ensure they drive their KRA's efficiently </li><li>Open to travel and meet various stakeholders to understand the TNI, content requirements specific to a particular region, Map out  content strategy that supports both short- and long-term objectives of training team from Sales, collection, customer services &amp; operation</li><li>Determine various methods of content delivery to end users as per their requirements specific to respective functions</li><li>Developing standards, systems, and best practices (both human and technological) for content creation, distribution, maintenance, content retrieval and content repurposing</li><li>Enabling function heads, COE NFTE training heads &amp; National training managers in their respective reviews by providing data insights and projecting the productivity achievement month and month</li><li>Track &amp; manage the expenditure of COE NFTE Team to meet training objectives with an adherence to the annual approved budget</li><li>Constant coordination with the vertical heads from Marketing, Product, Compliance &amp; sales strategy teams, to keep the CoE Training team updated in terms of product, process &amp; compliance guidelines</li><li>Standardization &amp; control - Responsible for version control of all training content for Sales, collection, operations &amp; customer service training</li><li>Ensure proper Assessment process in place to filter competent talent dissemination to the field by Managing Question banks, randomization of questions &amp; refreshing it periodically to eliminate bias.</li><li>Implement digitization of learning at SBI card through strategic partner alliance and in-house capabilities</li><li>Seed Audio Visual as a part of the learning process thereby offering better training opportunities and optimizing costs.</li><li>Developing standards, systems, and best practices (both human and technological) for content creation, distribution, maintenance, content retrieval and content repurposing</li><li>Build mechanisms for continued &amp; sustainable knowledge development of various constituents of sales, collection, operations &amp; customer services through mobile LMS</li><li>Conduct monthly knowledge assessments to dip stick the knowledge level of trainers on the field</li><li>Track trainer salaries, infrastructure expenses and highlight areas where costs can be reduced (unnecessary expenses)</li><li>Laying down a proper communication channel with an agreement of Vertical heads from the Marketing, Product, Compliance &amp; Sales strategy teams to facilitate the flow of information between their respective verticals &amp; CoE NFTE training team</li><li>Ensure all new training launches/Updates are routed through enough TTT support to educate the Field employee.</li><li>Manage &amp; monitor end to end Sales Induction Record capturing on mGurukul</li></ol>Measures of Success <ol><li>100% adherence of Compliance wrt content development</li><li>Timely &amp; satisfactory execution of Capability building programs for Employees, Training Team</li><li>Timely &amp; accurate MIS/business reporting</li><li>Maintain &amp; Publish Content Updates &amp; Version control tracker as per agreed TAT</li><li>NHO Record keeping monitoring as per defined TAT</li><li>Process Adherence as per MOU</li></ol>Technical Skills / Experience / Certifications<ol><li>In depth Cards Domain Knowledge and agility across Service, Sales, Collections and Operations functions</li><li>Working experience in Instructional Design, Knowledge Management, E-Learning</li><li>Diploma/certification in Instructional Designing (content development expertise development course)</li><li>Technical Knowledge of software's required for Content development like Articulate, Scorm etc.</li><li>Knowledge of working on Access and Excel</li></ol>Competencies critical to the role<ol><li>High Impact Communication</li><li>Technical Knowhow of software's required for Content development</li><li>Team Management</li><li>Stakeholder Management</li><li>Detail Orientation</li><li>Planning &amp; Organizing</li></ol>Qualification Graduate/MBA in any disciplinePreferred IndustryBFSI / Any<h4>Experience Level</h4>Senior Level

Sbi Cards And Payment Services Limited

Senior Content Developer

Manager, Creative Technology and Development (L09)Job Description:Role Title: Manager, Creative Technology and Development (L09)Company Overview:Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more.  <ul><li>We have recently been ranked #2 among India’s Best Companies to Work for by Great Place to Work. We were among the Top 50 India’s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies.  </li><li>We offer Flexibility and Choice for all employees and provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being.  </li><li>We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles.</li></ul>Organizational Overview:The Performance Marketing Team is the engine behind business growth as it handles the majority of marketing activities. This includes targeting the right audience through campaigns, distributing content via channel marketing, conducting a thorough analysis of campaign launches and budgets, and also ensuring compliance via surveillance and governance all to maximize results and maintain a competitive edge. Together this team drives ROI and elevates Synchrony's brand presence in a dynamic market.Role Summary/Purpose: Synchrony is continuing to build a world class Performance Media and Creative Organization committed to driving results with our retail and payments partners while also delivering leading customer experiences. Within this organization, our Creative Technology and Development Team will be responsible for designing and delivering dynamic media ad formats, HTML email templates and optimized landing pages. As an Analyst, you will be responsible for the coding, producing, proofing, testing, and troubleshooting HTML email templates. As an ideal candidate, you should have in-depth knowledge of creative &amp; brand guidelines and specifications that include email/graphic design, testing across devices/platforms to ensure a consistent email experience in webmail as well as other email applications such as Google Gmail and Microsoft Outlook.Key Responsibilities:<ul><li>Utilize HTML/CSS and email marketing best practices to create and code responsive email templates</li><li>Develop and build responsive email code using design files such as Figma, PSD, Indd and XD</li><li>Modify existing responsive email templates based on clients requirement</li><li>Contribute to the continued modernization and evolution of the HTML templates</li><li>Performing quality checks and peer reviews by adhering to brand guidelines</li><li>Apply the best practices in email development, email compliance regulations, and accessibility</li><li>Develop high-quality and optimized HTML emails in line with company goals and objectives</li><li>Ensuring identical rendering across browsers, ESPs, and devices</li><li>Code, setup, test, and debug ad hoc email templates with dynamic content</li><li>Proactively work with teammates to improve processes and work methods for greater efficiency</li><li>Keep up with industry standards and new best practices in email development</li></ul>Required Skills/Knowledge:<ul><li>Bachelor’s degree with 3 to 5 years of professional experience in advertising/digital marketing agencies and/or in-house digital creative teams and in lieu of a degree 5 to 7 years experience required.</li><li>Minimum 2+ years’ proficiency with HTML, CSS, table-based layouts, mobile-responsive design (including dark mode support), and JavaScript coding</li><li>Minimum 2+ years’ enterprise-level experience with email and/or digital marketing platforms such as SFMC, Eloqua, Zeta Mail, or Epsilon PCM</li><li>General understanding of how Marketing supports business stakeholders</li><li>Detail-oriented with a strong focus on accuracy and quality</li><li>Ability to manage multiple priorities effectively</li><li>Strong communication, critical thinking, and process documentation skills</li><li>Excellent organizational and coordination skills with a proactive approach to follow-up on requirements</li></ul>Desired Skills/Knowledge:<ul><li>Advanced knowledge and understanding of HTML, CSS, and front-end development, including responsive email design</li><li>Experience using design tools, including Figma, Adobe Creative Suite (Photoshop, Illustrator, InDesign, XD, etc.)</li><li>Relevant experience utilizing Salesforce Marketing Cloud, Eloqua, Zeta Mail, or similar software; agency experience preferred</li><li>Technical understanding of platform-specific scripting languages (e.g., AMPscript, FreeMarker, Liquid) and/or advanced JavaScript is a plus</li><li>Extensive experience with email testing tools, such as Litmus, for thorough QA across multiple browsers, clients, and ISPs</li><li>Understanding of dynamic content configuration based on segmentation and personalization techniques</li><li>Familiarity with generative AI, automation, and advanced technologies to streamline email coding and improve development efficiency</li><li>Willingness and capability to learn new technologies quickly</li><li>Ability to work independently as well as collaborate effectively with team members</li><li>Ability to professionally interact with key stakeholders throughout the development process</li></ul>Eligibility Criteria: Bachelor’s degree with 3 to 5 years of professional experience in advertising/digital marketing agencies and/or in-house digital creative teams and in lieu of a degree 5 to 7 years experience required.Work Timings:This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time – 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs. Please discuss this with the hiring manager for more details.For Internal Applicants:<ul><li>Understand the criteria or mandatory skills required for the role, before applying</li><li>Inform your manager and HRM before applying for any role on Workday.</li><li>Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format)</li><li>Must not be any corrective action plan (First Formal/Final Formal, LPP)</li><li>L4 to L7 Employees who have completed 12 months in the organization and 12 months in their current role and level are only eligible.</li><li>L8+ Employees who have completed 18 months in the organization and 12 months in their current role and level are only eligible.</li><li>L04+ Employees can apply.</li></ul>Grade/Level: 09Job Family Group:Marketing<h4>Experience Level</h4>Mid Level

Synchrony

Design Manager

Motion Graphic Designer We're looking for passionate candidates who want to work with the Brand and be a part of a growing startup ecosystem. Please DON'T REACH OUT if you are looking for remote/hybrid opportunities, if you can't relocate and live more than 30 mins away from the office, if you are just offer-shopping, if you're not looking for a stable carrier opportunity and if you have switched jobs every few months. Office Location- Sector 142 Noida Share your updated resume now.

SEREKO

Motion Graphic Designer

Manager - Content EnablementJob Description SummaryJoin Novartis for driving global impact with innovative digital solutions. As Manager – Content Enablement Products, you will have an opportunity to manage the demands and product roadmap for the Content Enablement product ecosystem and Digital Asset Management Platforms at Novartis International using agile methodologies. You would scope out the desirability, feasibility, and viability of features, translating business requirements into technical solutions that would help drive value for the content creation ecosystem: creation, approval, management, and re-use. Job DescriptionLocation: Hyderabad #Hybrid Responsibilities <ul><li>As Product Expert in Content Enablement ecosystem, you will show comprehensive understanding of the end-to-end content enablement ecosystem, including digital asset management (DAM), content authoring tools, MLR approval workflows, and content reuse mechanisms and manage product roadmap across these tools.</li><li>Capture Product requirements from multiple country stakeholder, validate the requirements from desirability, feasibility, viability perspective while ensuring product roadmap aligns with business objectives. </li><li>Define and maintain product roadmaps, manage prioritization of features and enhancements in collaboration with product and engineering teams. </li><li>Lead structured use-case discovery efforts to clarify requirements, define problem statements, and provide solutions, all leading to a well-defined feature backlog with strong acceptance criteria.</li><li>Act as a liaison between global product teams and cross-functional stakeholders including medical, commercial/brand, and regulatory teams across global markets to drive alignment and feature prioritization </li><li>Market Onboarding: Lead onboarding efforts for new users and markets through workshops, training sessions, and documentation. </li><li>Create training and change management frameworks and communications to raise awareness of the tools available, and ensure seamless integration of capabilities across international markets </li></ul> Essential Requirements <ul><li>Hands-on experience with tools such as Aprimo, Veeva, Salesforce, and/or similar content management systems. </li><li>5+ years of experience working on large, complex projects across regions and countries; Proven experience in product portfolio management, program management, process improvements, agile delivery, and cross-functional leadership. </li><li>Experience working with senior stakeholders and managing senior level conversations  </li><li>Understanding of agile product delivery </li><li>Strong analytical and problem-solving skills </li><li>Strong communication skills and ability to offer clarity amid complexity, to drive stakeholder alignment. </li><li>Strong collaborative skills, natural curiosity and an ability to influence stakeholders. </li><li>Hands-on experience with agile methodologies; certification such as Certified Scrum Product Owner (CSPO) or equivalent is a strong plus. </li><li>Experience working with marketing platform stacks and digital marketing technologies, with a strong understanding of how these platforms support content personalization, campaign execution, drive analytics, all supporting a strong closed loop actionable insights ecosystem that informs content and omnichannel strategy is a bonus.</li></ul>Why Consider Novartis?  Our purpose is to reimagine medicine to improve and extend people’s lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn more here: <a href="https://www.novartis.com/about/strategy/people-and-culture" rel="noopener noreferrer" target="_blank">https://www.novartis.com/about/strategy/people-and-culture</a>   You’ll receive: You can find everything you need to know about our benefits and rewards in the Novartis Life Handbook. <a href="https://www.novartis.com/careers/benefits-rewards" rel="noopener noreferrer" target="_blank">https://www.novartis.com/careers/benefits-rewards</a>  Commitment to Diversity and Inclusion:   Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve. Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here: <a href="https://talentnetwork.novartis.com/network" rel="noopener noreferrer" target="_blank">https://talentnetwork.novartis.com/network</a>   Skills DesiredAgility, Analytical Thinking, Brand Awareness, Building Construction, Business Analytics, Cross-Functional Collaboration, Digital Marketing, Marketing Strategy, Media Campaigns, Sales, Stakeholder Engagement, Stakeholder Management, Strategic Marketing, Waterfall Model<h4>Experience Level</h4>Mid Level

Novartis India

Content Manager

Lead- Technical WriterDate Posted:2025-10-13Country:IndiaLocation:1st Flr, Wing B, North Gate Phase-II, Modern Asset, Sy.No.2/2, Venkatala Village, Yelahanka Hobli, Bangalore – 560064, KarnatakaPosition Role Type:UnspecifiedRaytheon Technologies Corporation is an Aerospace and Defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises four industry-leading businesses – Collins Aerospace Systems, Pratt &amp; Whitney, Raytheon Intelligence &amp; Space and Raytheon Missiles &amp; Defense. Its 195,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Rosslyn, VA.Additional Comments: Key Responsibilities: Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience. Develop and maintain detailed user manuals, technical documentation, training materials, and online help systems for the various platforms. Collaborate with internal teams to obtain an in-depth understanding of the product and documentation requirements. Analyze existing and potential content, focusing on reuse and single-sourcing opportunities. Create and maintain the information architecture. Write easy-to-understand user interface text, online help, and developer guides. Create tutorials to help end-users use a variety of applications. Ensure the rigorous application of information security and information assurance policies, principles, and practices to the documentation process. Qualifications: 12+ years’ of experience in developing and administering Knowledge Management. Minimum (6) years’ experience in creating user manuals, API documentation, process flows, and other technical documentation Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry. Understanding of content development life cycles and processes Samples of your prior technical writing work that demonstrate your ability to communicate complex technical information clearly Experience defining content strategy and leading content development projects for new products or for large products that require multiple writersRTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.   Privacy Policy and Terms:Click on this <a href="http://www.rtx.com/privacy/Job-Applicant-Privacy-Notice" rel="noopener noreferrer" target="_blank">link</a> to read the Policy and Terms<h4>Experience Level</h4>Senior Level

Rtx India Private Limited

Senior / Staff - Developer Documentation WriterTo get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryEnterprise Technology &amp; InfrastructureJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.Are you an experienced technical writer who loves diving into the technical details and isn’t afraid to read code? We’re a collaborative team of writers working with developers, quality engineers, product managers, and usability experts to make Salesforce easier to use. In this role, you’ll be creating content for a highly technical developer and admin audience, covering everything from APIs and automation to platform services. You’ll work on complex, highly technical projects, including UI/UX text reviews, developer guides, API references, and in-product help. You’re a problem solver with strong people skills, able to turn intricate technical details into clear, accurate, and useful content. You’ll also apply your content strategy expertise to plan and deliver documentation that supports new product and feature development. If you’re self-directed, passionate about technology, comfortable reading code, and eager to produce high-quality documentation, this role is for you. Required Skills and Experience<ul><li>Bachelor’s degree in a STEM field, Communications, or similar</li><li>Proven English writing skills with samples</li><li>8+ years of technical writing experience, with 4+ years writing for a developer audience</li><li>Ability to read and interpret code</li><li>Experience creating content for highly technical developer/admin audiences</li><li>Ability to work on multiple projects at once in a fast-paced environment</li><li>Strong content strategy skills with a customer advocacy mindset</li><li>Excellent people and communication skills</li><li>Focus on quality and attention to detail</li><li>Strong team player </li></ul>Desired Experience and Skills<ul><li>Experience documenting APIs</li><li>Experience with source control software such as Perforce and Git</li><li>Experience with Markdown</li><li>Knowledge of DITA and XML-based authoring tools such as Oxygen</li><li>Working knowledge of XML or HTML</li><li>Experience with UI/UX text reviews </li></ul><h4>BENEFITS &amp; PERKS</h4><ul><li>Comprehensive benefits package including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more!</li><li>World-class enablement and on-demand training with<a href="http://trailhead.com/" rel="noopener noreferrer" target="_blank"> Trailhead.com</a></li><li>Exposure to executive thought leaders and regular 1:1 coaching with leadership</li><li>Volunteer opportunities and participation in our 1:1:1 model for giving back to the community</li></ul>For more details, visit<a href="https://www.salesforcebenefits.com/" rel="noopener noreferrer" target="_blank"> https://www.salesforcebenefits.com/</a>Unleash Your PotentialWhen you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this <a href="https://careers.mail.salesforce.com/accommodations-request-form" rel="noopener noreferrer" target="_blank">Accommodations Request Form</a>.Posting StatementSalesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. <a href="https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal" rel="noopener noreferrer" target="_blank">Know your rights: workplace discrimination is illegal.</a> Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.<h4>Experience Level</h4>Senior Level

Salesforce.com India Pvt Ltd

Software Tester

Manager, Technical ProductionJob Description SummaryWe are seeking a platform-agnostic Manager – Technical Production to execute and operationalize platform configurations, integrations, testing, governance, and training across regulated marketing and content operations. The immediate focus is on Veeva Vault/CRM and Salesforce Marketing Cloud (SFMC), with a strong emphasis on SFMC email build and production workflows. The role requires practical technical depth in enterprise SaaS platforms, integration patterns, compliance-aligned operations, and SDLC execution within healthcare/life sciences contexts. Job DescriptionKey Responsibilities / Major Accountabilities:<ul><li>Manage day-to-day production execution across Veeva Vault/CRM and SFMC; assign tasks, monitor progress, unblock dependencies, and ensure on-time delivery.</li><li>Provide hands-on technical support to the production team; close knowledge gaps through walkthroughs, office hours, and quick reference guides to reduce rework.</li><li>Lead technical discovery for new service in collaboration with Production and cross-functional teams, incorporating external industry best practices..</li><li>Work with IT to design and manage integrations. Develop comprehensive test strategies (including unit, integration, UAT, regression, and accessibility) and coordinate their execution with the development and QA teams.</li><li>Work with the Process Lead to provide technical expertise on SOPs and Playbooks for both current and new services. Ensure RACI and checklists are updated and aligned with service improvements.</li><li>Actively participate in Governance meetings; identify potential risks, consult on technical nuisances and work on mitigation plans; track actions and follow-through.</li><li>Lead compliance activities with internal teams; ensure configurations, workflows, and operations meet policy and regulatory expectations.</li><li>Collaborate with UI/UX team to develop Master and Brand Design System frameworks that emphasize component consistency, accessibility, and practical implementation across various channels.</li><li>Align production standards with design frameworks to ensure scalable deployment and governance of assets.</li></ul>Essential Requirements:<ul><li>Bachelor’s degree in computer science, information systems.</li><li>Certifications a plus: Platform credentials (Veeva, SFMC), prompt engineering tools (e.g., GitHub Copilot).</li><li>10+ years of technical experience across enterprise platforms, integrations, and operational enablement; healthcare/life sciences domain experience preferred</li><li>Strong knowledge in HTML, CSS, JS, Node.js, React, Figma and MJML</li><li>Experience migrating processes between enterprise tools (e.g., Veeva to SFLC).</li><li>Experience producing assets for email marketing and HTML5 banners (e.g., using Google Web Designer).</li><li>Exposure to agentic AI or GenAI for productivity and governance-safe use cases.</li></ul>Preferred Requirements:<ul><li>Enterprise SaaS Platforms: Veeva Vault/CRM, SFMC &amp; SFLC (Salesforce Lifesciences cloud).</li><li>Excellent content authoring, editing, and organizing skills within CMS platforms(Activator).</li><li>Strong problem-solving, analytical thinking, and detail orientation.</li><li>Ability to manage multiple concurrent initiatives in a fast-paced, regulated environment.</li><li>Clear, structured communicator with strong enablement and documentation focus.</li><li>Platform-agnostic mindset; quick learner who continuously sharpens skills to match market trends and demands.</li><li>Collaborative and inclusive; able to bridge operations, IT, design, and compliance.</li><li>Familiarity with and adaptability to new-generation technologies and trends (Gen AI and Agentic AI) is an added advantage.</li></ul>Commitment to Diversity and Inclusion:Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.Accessibility and accommodation:Novartis is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to diversityandincl.india@novartis.com and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Skills DesiredAgility, Analytical Thinking, Brand Awareness, Building Construction, Business Analytics, Cross-Functional Collaboration, Digital Marketing, Marketing Strategy, Media Campaigns, Sales, Stakeholder Engagement, Stakeholder Management, Strategic Marketing, Waterfall Model<h4>Experience Level</h4>Senior Level

Production Manager

Script Writer-HindiAbout Lokal Access &amp; Empowerment for Bharat through AI and Local Language Internet Lokal is India’s largest regional content and services platform, built for the 500 million+ internet users from tier 2+ towns. Founded by IIT alumni, Lokal started in 2018 to address the lack of relevant local content and now goes beyond content to solve real, everyday problems of Bharat. Growing as a house of apps, Lokal is evolving into an AI-driven discovery and access platform—connecting users in tier 2+ India with the experts, tools, and knowledge they’ve historically lacked access to: <ul><li>Lokal Matrimony – Location-based matchmaking apps focused on hyperlocal compatibility</li><li>Lokal Jobs – Hyperlocal job discovery platform connecting blue- and grey-collar workers with nearby opportunities</li><li>GyanTV – Skill-based learning in regional languages (stocks, photography, small business &amp; more)</li><li>Dostt – Make new friends through voice chats, games, and real, authentic conversations</li><li>Eaze – A safe space to explore emotional well-being via community-driven support</li><li>AstroLokal – Instant access to trusted astrologers through audio and chat</li><li>And more – 10+ new apps in testing &amp; exploration across agricultural advisory, legal advisory, financial guidance, and AI-powered personal assistants </li></ul>Role Overview : We are looking for a creative and detail-oriented Script Writer (Hindi) to join our dynamic Marketing/Product team at Lokal. team. The ideal candidate will have a deep understanding of short-form storytelling, social media trends, and audience psychology. You’ll be responsible for conceptualizing and writing engaging scripts for videos, ads, and branded content that resonate with Hindi-speaking audiences across platforms like Instagram, YouTube, and Facebook. Key Responsibilities<ul><li>Write sharp, attention-grabbing hooks to maximize engagement and retention.</li><li>Craft platform-specific content for Instagram, YouTube, Facebook, and other channels.</li><li>Analyse ad metrics (CTR, watch time, drop-off rates) to refine creative strategy.</li><li>Collaborate closely with video editors, designers, and creative strategists to bring ideas to life.</li><li>Translate copy ideas into strong visual narratives and impactful storytelling sequences.</li><li>Identify and adapt to emerging content and creative trends.</li><li>Simplify complex ideas into relatable and emotionally resonant content.</li><li>Utilize knowledge of transitions, camera shots, and pacing to visualize scripts effectively.</li><li>Constantly read and watch diverse content (books, short films, ads) to expand creative vocabulary and visual literacy.</li><li>Provide creative inputs during production to ensure content quality and tone consistency. </li></ul>Requirements<ul><li>Any Bachelor’s degree.</li><li>1–3 years of experience in content writing, scriptwriting, or copywriting (preferably digital/video content).</li><li>Proven ability to write short-form content with a strong storytelling structure.</li><li>Strong command over Hindi and English (written and spoken).</li><li>Deep understanding of Indian audiences and cultural nuances.</li><li>Familiarity with digital metrics and performance-based storytelling</li><li>Must bring their own laptop to perform day-to-day tasks.</li></ul>Why Join Us?We’re scaling fast with strong fundamentals, on a mission to empower millions through AI and access. At Lokal, you’ll take ownership from day one, build for real impact, and help redefine the roadmap of how Bharat connects to opportunities, knowledge, and experts.<h4>Experience Level</h4>Mid Level

Lokal Entrepreneurs Empowerment

Junior Copywriter

Video Editor- HindiAbout LokalAccess &amp; Empowerment for Bharat through AI and Local Language Internet Lokal is India’s largest regional content and services platform, built for the 500 million+ internet users from tier 2+ towns. Founded by IIT alumni, Lokal started in 2018 to address the lack of relevant local content and now goes beyond content to solve real, everyday problems of Bharat. Growing as a house of apps, Lokal is evolving into an AI-driven discovery and access platform—connecting users in tier 2+ India with the experts, tools, and knowledge they’ve historically lacked access to: <ul><li>Lokal Matrimony – Location-based matchmaking apps focused on hyperlocal compatibility</li><li>Lokal Jobs – Hyperlocal job discovery platform connecting blue- and grey-collar workers with nearby opportunities</li><li>GyanTV – Skill-based learning in regional languages (stocks, photography, small business &amp; more)</li><li>Dostt – Make new friends through voice chats, games, and real, authentic conversations</li><li>Eaze – A safe space to explore emotional well-being via community-driven support</li><li>AstroLokal – Instant access to trusted astrologers through audio and chat</li></ul>And more – 10+ new apps in testing &amp; exploration across agricultural advisory, legal advisory, financial guidance, and AI-powered personal assistants Role Overview: We are looking for a highly creative and skilled Video Editor to join the Marketing/Product team at Lokal. The role involves crafting engaging short-form and mid-length video content, including social media reels, promos, and branded campaigns. The ideal candidate will combine strong storytelling skills with an understanding of editing trends, platform dynamics, and cultural nuances to produce videos that drive engagement and create meaningful impact. Key Responsibilities<ul><li> Edit short-form and mid-length videos such as reels, social media ads, promos, and content explainers. </li><li> Implement engaging hooks, dynamic pacing, and a strong narrative rhythm to maximize viewer retention. </li><li> Tailor editing styles to suit platform-specific behaviors (e.g., fast cuts for Instagram, scroll-stopping openers for YouTube Shorts). </li><li> Enhance video quality through thoughtful color grading, text animations, transitions, and immersive sound design. </li><li> Collaborate closely with writers, designers, and creative leads to bring scripts and visual concepts to life. </li><li> Stay updated on current editing trends, meme formats, cultural references, and audio trends to keep content fresh and relatable. </li><li> Analyze ad performance metrics and apply learnings to improve edits for better click-through and completion rates. </li><li> Edit videos in the required language Hindi, ensuring linguistic accuracy, cultural relevance, and strong storytelling for the target audience.</li></ul>Requirements<ul><li> 1–2 years of experience in video editing for social media or digital content. </li><li> Proficiency in editing software such as Adobe Premiere Pro, After Effects, Final Cut Pro, or similar tools. </li><li> Strong portfolio showcasing short-form content (reels, ads, promos). </li><li> Good understanding of social platform algorithms and engagement tactics. </li><li> Strong storytelling instincts, visual creativity, and sound design skills. </li><li> Language proficiency: Ability to edit in Hindi, ensuring cultural sensitivity and linguistic accuracy. </li><li> Proficiency in English and Hindi (written and spoken) for internal coordination and review. </li><li> Ability to thrive in a fast-paced, collaborative environment and meet tight deadlines.</li><li>Must bring their own laptop to perform day-to-day tasks. </li></ul><h4>Experience Level</h4>Mid Level

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