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Operation ManagerReq ID:497071  At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.  RESPONSIBILITIES:  <ul><li><ul><li>Lead and manage run operations for portfolio of applications:<ul><li>Periodic weekly / monthly review of state of operations with key business stakeholders</li><li>Provide expertise to support sites on new topics / new processes deployment</li><li>Perform Rex (lessons learned) to ensure that Core Model is applied in deployed sites</li><li>Ensure operations of all applications are as per SLAs</li><li>Participate and lead any P1/P2 incidents pertaining to applications in production</li><li>Working with operations team and suppliers implement actions to continuously improve performance of applications</li><li>Guide, support and mentor the ServiceNow team, providing new opportunities to grow, get exposed to stakeholders and learn continuously</li><li>Lead Transition to Run.</li><li>Responsible for Cost management of solutions, reporting and continuous improvement.</li></ul></li></ul></li></ul>  <ul><li><ul><li>Business connect and Stakeholders Management:<ul><li>Accountable along with Business &amp; Process Owners  to collect, filter and prioritize change requests</li><li>Work with Business &amp; Process Owners  and Key User (KU) in the submission of their demands through Scope Control process / Ticket Management process</li><li>Provide inputs to business in establishing business requirements, functional and non-functional specifications and advising the appropriate solutions. </li><li>Provide recommendations for decisions-making at Functional Review Board and Change Control Board. Represent as service owner and decision approver</li><li>Perform KU connect / business connect meetings. Accountable for customer satisfaction</li><li>Strengthen the prioritization mechanism of requirements and related governance as part of release process</li><li>Maintain strong and close relationships with key stakeholders including service owners, application owners, architects and Directors</li></ul></li></ul></li></ul> <ul><li><ul><li>Managing partner ecosystem for effective service delivery<ul><li>Manage and drive partners for effective service delivery and operations for their respective application portfolio  (Incident Management, Problem management, Service Request fulfilment and Change management)</li><li>Monitor, track &amp; Co-ordinate with AMS Partners on performance and availability of the applications. Monitoring and Tracking SLA’s/KPI’s- ensuring they are met by partners.</li><li>Control quality of deliverables from External partners  ( Run Daily / Weekly governance meetings)</li></ul></li></ul></li></ul>  <ul><li><ul><li>Responsible for Core Model consistency:<ul><li>Ensure that core model (Solution + processes &amp; rules) is well documented, evolves consistently and is not jeopardized by localizations. Responsible for design and run documents are updated frequently  ( co-ordinate with required stakeholders in getting the inputs)</li><li>Promote the use of unique Core Model, cross-businesses across stakeholder ecosystem.</li></ul></li></ul></li></ul> <ul><li><ul><li>Participate and provide inputs to rest of the IS ( Information Systems) teams  ( Architects/ Projects) to maintain consistency for respective functional domain(s): <ul><li>Provide support on new topics from RUN perspectives (new processes, new business stakes)</li><li>Participate / Support new projects concerning IS Landscape of functional domain </li><li>Support the execution of the related strategy, in particular implementing the operational roadmap and right initiatives</li><li>Support projects and initiatives, </li><li>Communicate regularly about strategy, priorities and on-going projects to external and internal partners, and ensure constant awareness and alignment </li></ul></li></ul></li></ul> <ul><li>Competencies &amp; Skills<ul><li><ul><li>Strong stakeholder management skills to connect and engage with management team, key configuration management stakeholders, internal and external partners and suppliers</li><li>Excellent verbal and written communication capabilities with the ability to interact and influence at all levels of this organization</li><li>Able to formalize and present a synthetic view on complex issue sand concepts</li><li>Strong analytical, problem-solving and critical thinking skills, and ability to find solutions (technical and functional)</li><li>Coordination skills to lead and deliver run roadmap and improvement projects in parallel</li><li>Strong organization skills with ability to meet tight deadlines and high challenges</li><li>Result oriented and attention to details</li><li>Ability to work with full autonomy and limited support</li><li>Ability to work effectively in virtual, geographically dispersed and cross-cultural environments</li><li>Maintain constant awareness and sponsorship of the IT leadership team through appropriate reporting about configuration and data management (priorities, blocking points requiring arbitration, strategy adaptations)</li><li>Support the delivery of the Transformation roadmap, challenge it and bring adaptations if required</li><li> </li></ul></li></ul></li><li>TECHNICAL COMPETENCIES &amp; EXPERIENCE   <ul><li>10+ years of overall IT experience. Around 5 years of 24x7 Production support experience</li><li>Language Skills: Knowledge and Hands on exp in Power Apps, RPA solutions, Java, Apache, PL/SQL, TOMCAT, ETL tools, Reporting,</li><li>Driving performance and service quality for run activities for Engineering Applications</li><li>Partner ecosystem management - Manage partner teams for Run activities compliance with Quality &amp; Service Agreements</li><li>Transition Management- Secure hand between build and run activities</li><li>Expertise in driving process improvements initiatives</li><li>ITIL certification required. A must.</li><li>Experience with other multinational companies and working in other geographies preferred.</li><li>Location for the role? Travel? If yes, how much (%)-  Bangalore.  Travel very less .</li></ul></li></ul>  You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you! Important to noteAs a global business, we’re an equal-opportunity employer that celebrates diversity across the 63  countries we operate in. We’re committed to creating an inclusive workplace for everyone.  Job Type:​Experienced​<h4>Experience Level</h4>Mid Level

Alstom Transport India Ltd

Operation Manager

Lead, Master Data Management, M&S Services, Hyderabad HubJob title: Master Data lead- Supply chain.Location: Hyderabad  Job purpose:<ul><li>Secure master data (MD) quality and availability at the Sanofi target. Support master data quality improvement activities across all sites in the frame of M&amp;S master data playbook. Identify any master data quality and availability issues and propose solutions and remediation (continuous improvement spirit).</li></ul>Key accountabilities:<ul><li>Represent your teams in business operations leadership meetings as well as projects (on demand)</li><li>Collect and raise continuous improvement (CI) measures to improve collaboration between business operations and business stakeholders, prepare relevant materials to obtain senior leadership buy-in</li><li>Understand and put in place effective governance mechanism:<ul><li>Regular performance reviews of team</li><li>To motivate team leads to improve teams’ performance everyday</li><li>To ensure required skills of team members and increase retention rate</li><li>Identify and leverage synergies across the different teams within MD business operations</li></ul></li><li>Be the second level of escalation for your teams</li><li>Liaise with key business stakeholders (e.g. Business Process / System Owner)</li><li>Lead teams performing the following MD activities:<ul><li>Ensuring data standards and data quality targets are met, suggest business rules based on recurring data issues</li><li>Coordinating MD collection to ensure efficient e2e data maintenance processes and preparing MD extraction to support business meeting (e.g., capability review)</li><li>Checking single / mass MD requests and performing data enrichments</li><li>Driving continuous improvement by identifying and raising initiatives to respective team lead</li><li>Supporting MD evolution, projects, and improvement initiatives, including cleansing initiatives and migrations</li><li>Providing input for documentation, training materials, and knowledge management</li><li>Maintaining MD user authorizations per system and role</li><li>Supporting MD community on site level, incl. data content owner/ MD users and conduct impact analyses for upcoming site project</li><li>Contributing to the education of the MD community</li><li>Monitoring the SLA of the MD creation / modification/ deactivation processes, and supporting the development of KPIs, data quality dashboards and scorecards</li></ul></li></ul>About You:<ul><li>Experience:  Minimum 5 years as team leader in Master Data Management with knowledge of pharma industry (e.g., GxP).</li><li>Technical &amp; Soft skills: Strong understanding of Master Data Management and data governance frameworks. Work experience with SAP ERP (ECC 6.0, S/4H, MM &amp; MDG modules).</li><li>Education: educational background in supply chain mgmt. / logistics.</li><li>Languages: Good Communication in English.</li></ul><h4>Pursue progress, discover extraordinary</h4>Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.Watch our <a href="https://www.youtube.com/watch?v=SkpDBZ-CJKw&amp;t=67s" rel="noopener noreferrer" target="_blank">ALL IN video</a> and check out our Diversity Equity and Inclusion actions at <a href="https://www.sanofi.com/en/our-responsibility/equality-and-inclusiveness" rel="noopener noreferrer" target="_blank">sanofi.com</a>!

Sanofi India Ltd

MIS Executive

Manager - Order Management<h4>Company:</h4>Mercer<h4>Description:</h4>We will count on you to:<ul><li>Manage team and daily operations, make sure meet all service deliverables.</li><li>Act as first point of escalation for system and process issues day-to-day operations.</li><li>Develop and motivate team, including performance management, training and development of team members.</li><li>Highlight, escalate, communicate, and act on proactively any status risks to team members and/or stakeholders.</li><li>Ensure that the systems, processes, and procedures within your team are effective, efficient and are communicated and understood by all team members.</li><li>Adhere to all standards and guidelines established for line of business.</li><li>Liaise with stakeholders and other teams to ensure quick resolution to issues.</li><li>Build relationships with stakeholders and meet their expectations.</li><li>Participate in new member on-boarding activities. Go-to person for on-the-job training of employees in the order processing team.</li><li>Collaborate in discussions to solve moderate issues (e.g. field or result errors) advising of potential risk.</li><li>Resolve access/invoice/reporting related queries and act fast on client feedback.</li><li>Collate, review, and analyze data to provide management information/business reports.</li><li>Provide Refresher training as per calendar and delivers re-training to members requiring additional support.</li><li>Ensure all process documents such as SOPs, FAQs and DTPs are timely reviewed and updated.</li><li>Participate ad lead internal meetings and client meetings as required.</li></ul>What you need to have:  Knowledge &amp; Skills<ul><li>Minimum 7-9 Years’ experience in a professional organization</li><li>Able to lead by example in delivering excellent client service.</li><li>Good Interpersonal, analytical, and strong communication skills (verbal and written)</li><li>Flexible and results-oriented approach to meet varying client and business demands.</li><li>Exposure to participating or leading stakeholder/client calls</li><li>Work independently with stakeholders to understand requirements and delivering on same</li><li>Stakeholders Management</li><li>High level of organization and time management skills with ability to prioritize.</li></ul>Education:<ul><li>Any graduate</li></ul>What makes you stand out?<ul><li>Proven success working in fast-paced team environment, managing multiple projects simultaneously, and developing professional relationships inside the organization.</li><li>Have knowledge about Order Management and fulfilment process.</li><li>Ability to work in an agile environment and under time pressure.</li><li>Excellent problem-solving, analytical, organizational and communication skills</li><li>Business maturity - ability to prioritize and manage multiple work activities, working independently.</li><li>Flexibility to extend shift in case of business requirement.</li></ul>Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

Marsh McLennan

Assistant Warehouse Manager

Customer Service Operations<h4>Job Description</h4>We are seeking a dynamic and experienced Process Excellence Lead to join our team. This individual will be responsible for driving end-to-end process improvement initiatives, ensuring audit readiness, and leading innovation projects across AFO commercial operations. The role requires a strong background in cross-functional collaboration, stakeholder engagement, and an analytical mindset with the ability to influence outcomes at all levels. This role combines need-based production responsibilities with significant process management, audit preparedness, partner management, and indirect people engagement exposure. The ideal candidate will not only drive daily operational excellence but will also lead continuous improvement efforts across functions, foster innovation, and uphold the highest quality standards.Key Responsibilities:<ul><li>Manage day-to-day operational activities with a strong focus on achieving production targets, quality, and customer satisfaction.</li><li>Identify, lead, and execute process improvement initiatives and Lean/Kaizen projects to drive cost savings and improve process efficiencies.</li><li>Lead Testing and SOP creation projects ensuring new solutions are effectively implemented across teams.</li><li>Drive customer feedback analysis (Customer Experience) and action planning to improve customer satisfaction and service delivery.</li><li>Pioneer Automation and RPA initiatives where applicable to improve productivity and minimize manual effort.</li><li>Collaborate with cross-functional stakeholders to ensure seamless project execution and alignment with business goals.</li><li>Ensure QMS compliance and audit readiness (SOX, external audits), including RCA/CAPA and documentation controls.</li><li>Prepare and present project progress, business cases, and data-driven insights to leadership and business partners.</li><li>Manage customer escalations and partner with global teams to resolve complex operational challenges.</li><li>Mentor and guide team members while promoting a positive and collaborative team culture.</li><li>Own end-to-end responsibility for sub-processes and support daily operations when needed.</li><li>Supporting the end-to-end Customer Registration (E-Com) process ensuring high accuracy and timely delivery.</li><li>Perform root cause analysis (RCA) and develop corrective and preventive actions (CAPA) for process deviations and quality issues.</li><li>Support people engagement initiatives by tracking daily performance, providing coaching and feedback to team members.</li><li>Work closely with managers and SUPs to address engagement, learning needs, and performance improvements.</li><li>Play an active role in building a strong team culture focused on accountability, collaboration, and development.</li><li>Supporting Web Billing process, ensuring end to end process optimization and portal registration.</li></ul>Required Skills &amp; Experience:<ul><li>Proven experience in global process management, preferably PMP certified.</li><li>Operational excellence in SC and SOM process</li><li>Strong knowledge of SAP ECC &amp; CRM and other ERP tools</li><li>Expertise in handling complex administrative and customer service issues with E2E value chain visibility.</li><li>High proficiency in benchmarking, trend analysis, market analysis, and impact evaluation.</li><li>Strong written and verbal communication and presentation skills.</li><li>Ability to influence without authority and drive change across multiple teams.</li><li>Strong decision-making and problem-solving capabilities.</li><li>Flexibility to work on stretched goals under a global work environment.</li><li>Analytical mindset with a focus on measurable outcomes and data-driven insights.</li><li>Experience handling partner/customer registrations, ACX action planning, and stakeholder engagement.</li></ul><h4>Qualifications</h4><ul><li>Bachelor’s or Master’s degree in Business, Operations, or a related field.</li><li>8+ years of experience in operations, process improvement and/ or project management.</li><li>Exposure to SOX compliance, QMS frameworks, and audit preparedness.</li><li>Experience in indirect people engagement, daily performance tracking, and team development.</li></ul>Additional DetailsThis job has a full time weekly schedule.Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locationsAgilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.<h4>Travel Required: </h4>No<h4>Shift: </h4>Evening<h4>Duration: </h4>No End Date<h4>Job Function: </h4>Customer Service<h4>Experience Level</h4>Senior Level

Agilent Technologies India Pvt Ltd

Business Process Lead

Cloud SCM_Principal Consultant - Enterprise Apps<h4>Area(s) of responsibility</h4>Cloud SCM Functional Consultant Required SkillsCost Accounting: The candidate must have a strong understanding of cost accounting principles and practices. They should be able to analyze and interpret financial data to help the company make informed decisions. Order Management: The candidate should have experience in managing orders, from processing to delivery. They should be able to handle any issues that arise during the order cycle. Procurement: The candidate should have a solid understanding of procurement processes and strategies. They should be able to negotiate with suppliers and manage contracts effectively. A Bachelor's degree in Supply Chain Management, Business Administration, or a related field is required.Preferred SkillsOracle Cloud: Knowledge of Oracle Cloud applications and platforms would be beneficial. Manufacturing: Experience in a manufacturing environment would be an advantage. Supply Chain Management: Understanding of supply chain management principles and practices would be beneficial. Inventory Management: Experience in managing inventory levels and ensuring stock accuracy. Logistics: Knowledge of logistics processes and strategies. Project Management: Ability to manage projects effectively, ensuring they are completed on time and within budget. Data Analysis: Ability to analyze and interpret complex data sets. ERP Systems: Experience with ERP systems, such as Oracle Fusion Cloud. Forecasting: Ability to forecast demand and supply trends accurately. Quality Assurance: Knowledge of quality assurance processes and standards.<h4>Experience Level</h4>Senior Level

Birlasoft Limited

Cloud DevOps Engineer

Continuous Improvement (CI) PartnerAPM TerminalsContinuous Improvement (CI) Partner plays a crucial role in driving performance and productivity within an organization. This role focuses on identifying process inefficiencies, facilitating process improvements, and fostering a culture of continuous improvement across cross-functional teams. This position is ideal for a driven professional passionate about optimizing processes and delivering quantifiable results in customer and operational performance.Here are some key responsibilities and qualifications typically associated with this role:Responsibilities:<ul><li>Process Improvement: Identify opportunities for process improvement, waste removal, and cost reduction using Lean Six Sigma tools </li><li>Project Management: Plan, facilitate, and execute continuous improvement events such as Kaizen </li><li>Change Management: Support change management initiatives to ensure successful implementation and adoption of changes </li><li>Performance Management: Define and monitor key performance indicators (KPIs) to track progress and ensure alignment with organizational goals </li><li>Collaboration: Work closely with cross-functional teams to drive standardization and optimize processes </li><li>Training and Coaching: Teach and coach teams on continuous improvement methodologies and tools </li><li>Responsible for the acceptance and application of global standards in local CX &amp; Execution teams, including change management</li><li>Open and constructive challenge of standardization practice that does not facilitate customer quality, increase efficiency and a digitization agenda</li><li>Support Area CX Manager on defining complementing local metrics to the global KPIs and ensure performance management cycles are in place and followed up across CX &amp; Execution teams.</li><li>Coordinate and review all functional excellence activities in Area and develop change management strategies to ensure successful implementation and adoption of changes.</li><li>Promote continuous improvement mindset in the CX &amp; Execution teams in coordination with GSC Supporting teams via application of LEAN techniques/tools.</li><li>Identity current process and/or CX &amp; Execution Gaps and propose solutions to improve CX &amp; Execution outcomes across assigned business area.</li><li>Co-create or facilitate TIP with with quantifiable savings in cost or effort; or improvement to ‘Customer-felt KPIs / Operational KPI.</li></ul>Qualifications:<ul><li>Education: Bachelor's degree in Business, Engineering, or a related field, MBA</li><li>Experience: Proven experience in continuous improvement, process optimization, or a similar role.</li><li>Skills: Strong analytical, problem-solving, and project management skills. Proficiency in Lean Six Sigma principles is often required </li><li>Communication: Excellent communication and interpersonal skills to effectively collaborate with various stakeholders </li></ul>This role is essential for organizations looking to enhance efficiency, reduce costs, and improve overall performance.Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing  <a href="mailto:accommodationrequests@maersk.com" rel="noopener noreferrer" target="_blank">accommodationrequests@maersk.com</a>. <h4>Experience Level</h4>Senior Level

Maersk Line India Pvt Ltd

Executive Partner

Deputy Manager - Customer Care<h4>Responsibilities &amp; Key Deliverables</h4>
Overall Responsibility of Customer Care processes related activities- Dealer Management, On-field Service Delivery, Spares/Lubes/Warranty Management.Implementation of all processes and systems related to the service function at channel partners level.Ensuring standardized Service Infrastructure, facilities, quality manpower at channel partners level.To guide and conduct on the job training of the Service Mechanics for technical problem solving and debottlenecking at the dealerships.To attend and resolve the critical customer complaints and measure of customer satisfaction level.To work towards and increase dealer profitability by service schemes like service packages, service coverage improvements, free services, post warranty jobs, annual maintenance contracts.Ensure meeting spare targets of all channel partners and company promoted oil targets.Ensure coordination for timely spare parts orders execution for channel partners.Ensure dealer CSI score targets are met by driving improvement action plans.To provide feedback on competition new service schemes launched to the head of service and the Zonal/ Regional Customer Care Manager.To provide timely and qualitative Product feedback about critical and new defects to HO Product Monitoring Cell.Ensure warranty claims process adherence at the channel partners level.To ensure installation and establishing the entire service infrastructure, systems and processes at new dealerships.Conducting service audits periodically as per the company norms.Ensure Product training of the dealer, workshop manager and service mechanics<h4>Preferred Industries</h4>Agriculture ImplemenAutomobile<h4>Education Qualification</h4>
Bachelors of Technology; Bachelor of Engineering; Diploma in Engineering; Bachelors of Technology in Mechanical; Bachelors of Technology in Automobile; Bachelors of Technology in Agriculture; Bachelor of Engineering in Mechanical; Bachelor of Engineering in Automobile; Bachelor of Engineering in Agriculture; Diploma in Engineering in Mechanical; Diploma in Engineering in Automobile; Diploma in Engineering in Agriculture<h4>General Experience</h4>
1-4 Years of relevant experience as CCM<h4>Critical Experience</h4>
Minimum 1 year of on roll field service experience handling 7-10 dealers / workshops branches.Working Farm Knowledge of Tractors, Farming and Implements.Handling business volume of Spares and Oil of minimum 2 crore revenues<h4>System Generated Core Skills</h4>
Change ManagementChannel StrategyConsumer FocusCustomer Relationship Management (CRM)Product Knowledge &amp; ApplicationService Management<h4>System Generated Secondary Skills</h4><h4>Experience Level</h4>Mid Level

Mahindra And Mahindra Limited

Customer Success Manager

Vendor Manager<h4>Minimum qualifications:</h4><ul><li>Bachelor's degree in Business, Logistics, Operations, Engineering, a related field, or equivalent practical experience.</li><li>5 years of experience in managing warehousing and supply chain operations.</li><li>5 years of experience in working and managing third-party logistics relationships.</li></ul> <h4>Preferred qualifications:</h4><ul><li>MBA or Master's degree.</li><li>5 years of experience in analyzing data and generating business insights to guide business decisions.</li><li>Experience in data center logistics. </li><li>Experience in managing contact center support operations globally and developing solutions and tools in partnership with business teams.</li><li>Experience in risk, change management, process management systems like Kaizen, Six Sigma, Lean etc.</li><li>Experience in working with multiple cross-functional business teams and stakeholders to set up and stabilize new product operations.</li></ul><h4>About the job</h4>A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish — working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines. gTech’s Users and Products team (gUP) represent Google's users and many of the partners globally, sharing user insights with the Google organization to enable quality customer and product experiences. gUP builds solutions that take user experience and engagement with Google to the next level, supporting users across products, countries, cultures, incomes, and identities. We advocate for users through partnerships with product areas at Google, supporting Google’s consumer products ecosystem and enabling launches for Google’s consumer products each year.Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.<h4>Responsibilities</h4><ul><li>Own the day-to-day logistics operations management of multiple data center locations.</li><li>Create, lead, and support cross-functional company initiatives/projects.</li><li>Manage third-party logistics partners with associates on their teams dedicated to the account. Manage and monitor metrics for key performance indicators (KPIs), vendor performance scorecards, and development of business cases to support logistics process changes or improvements. Drive alignment and prioritization of initiatives in a changing environment.</li><li>Manage quarterly budgets, invoice control, and capital improvement projects within the locations. Manage relationships with multiple internal customers at data centers.</li><li>Recognize improvement opportunities to the cost or quality of services to be provided. Turn the thoughts into a documented business case, present the business case to the peers and management for approval, and provide ongoing project management.</li></ul><h4>Experience Level</h4>Mid Level

Google India Pvt Ltd

Vendor management assistant

Supervisor - OperationsAs an employee with Maersk you will be part of a working environment as diverse as the APMM group. Maersk strongly encourages continuous learning at work and sharing of best practices by rewarding innovations. We aren’t all about work, we believe in a holistic development of our employees and so regularly organize recreational activities giving our employees a chance to unwind and showcase their creative side. As an organization we strongly believe in a people-centric approach with emphasis on employee engagement and work-life balance.Key responsibilitiesThe Supervisor is responsible for leading the Operations team with following responsibilities:<ul><li>Supervision of warehouse staffs &amp; activities to ensure smooth operations</li><li>Monitor and manage inventory levels to ensure adequate stock and timely replenishment.</li><li>Oversee the receiving, storage, and distribution of goods.</li><li>Implement and enforce safety protocols and procedures to maintain a safe work environment.</li><li>Develop and maintain efficient warehouse processes and procedures.</li><li>Train, mentor, and evaluate warehouse staff performance.</li><li>Prepare and analyse reports related to inventory, staff performance, and operational efficiency.</li><li>Collaborate with other departments to ensure seamless integration of warehouse operations with overall company activities.</li></ul>  We are looking forBehavioral<ul><li>Focusses on processes, policies, compliance &amp; relevant system-based knowledge for use in creating right customer experience.</li><li>Demonstrates understanding of company's business strategy, functional goals, key performance measures and objectives.</li><li>Ability to use logical, systematic, sequential &amp; pragmatic approach in solving day to day issues. Make use of available tools, collaborates to solve the problem in hand.</li><li>Demonstrate strong sense of responsibility &amp; ownership. Own end to end resolution of customer’s problems and provide a positive Maersk customer experience All The Way.</li><li>Passionate to lead initiatives, driven to work with creativity and innovation</li><li>Someone with who can communicate clearly, consistently. Engage with stakeholder by influencing a variety of outcomes.</li><li>To develop, maintain and strengthen partnerships with our co-workers, customers, vendors, suppliers &amp; other stakeholders both inside or outside of Maersk.</li><li>To have agile mindset and should be able to cope with change, risk, setbacks &amp; uncertainty during any transformational change in Maersk.</li><li>Result oriented, can drive data / fact-based process change journey</li></ul>.Technical<ul><li>Very good exposure and end to end understanding of B2B/B2C operations</li><li>Good experience using lean / six sigma and other problem-solving methodologies</li><li>Knowledge of legacy application like WMS &amp; Microsoft Excel.</li><li>Good knowledge on Data Modelling, Data mining &amp; data analysis.</li><li>Good analytical &amp; Problem-solving skills.</li></ul>Experience<ul><li>3+ years of experience in managing team and workflow management.</li></ul><ul><li>3+ years of experience in B2C Outbound &amp; returns management &amp; ticket raising on different marketplaces.</li><li>Highly responsible in cost exposure and revenue leakage avoidance.</li><li>Well organized when working under pressure.</li><li>Understand of lean principles, use Lean tools to organize/lead.</li><li>Familiarity with A.P. Moller Maersk group policies and corporate values.</li><li>Understanding of processes, policies, compliance &amp; relevant system-based knowledge for use in creating right customer experience.</li></ul>Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing  <a href="mailto:accommodationrequests@maersk.com" rel="noopener noreferrer" target="_blank">accommodationrequests@maersk.com</a>.

Operations supervisor

Operations Team Member-SUPPORT SERVICES-Operations 360Dispute Handling ManagementJob Summary:<ul><li>The Dispute Management Executive is responsible for overseeing and resolving disputes in a timely and effective manner.</li><li>The role involves assessing complaints, coordinating with various departments, and facilitating communication between stakeholders to ensure satisfactory resolutions.</li></ul>Key Responsibilities:<ul><li>Dispute Resolution: 
 <ul><li>Investigate, analyze and resolve disputes related to Digital payments and Card payments and transactions.</li></ul></li><li>Customer Communication:</li><li>Serve as the primary point of contact for handling disputes raised through bank’s CRM (Customer Resolution Management) tool.</li><li>Take follow-up actions in accordance with the set TAT and company policies.</li><li>Collaboration:</li><li>Work closely with legal, compliance, and operational team to gather information and support dispute resolutions.</li><li>Policy Improvement: </li><li>Identify trends in disputes and provide feedback to improve processes, policies, and training.</li><li>Reporting:</li><li>Generate regular reports on dispute metrics, resolutions, and areas of improvement.</li></ul>Qualification &amp; Experience:<ul><li>Any Graduate/Post Graduate Degree with certified University.</li><li>Minimum 1 year experience in customer handling process</li><li>Strong analytical and problem-solving skills</li><li>Excellent communication and written skills</li><li>Ability to work independently and as part of a team</li></ul><h4>Experience Level</h4>Entry Level

Kotak Mahindra Bank

Legal Professional Associate

Contract Order HandlerAbout the job<ul><li>At Alfa Laval, we always go that extra mile to overcome the toughest challenges. Our driving force is to accelerate success for our customers, people and planet. You can only achieve that by having dedicated people with a curious mind. Curiosity is the spark behind great ideas and great ideas drive progress.</li><li>As a member of our team, you thrive in a truly diverse and inclusive workplace based on care and empowerment. You are here to make a difference. Constantly building bridges to the future with sustainable solutions that have an impact on our planet’s most urgent problems. Making the world a better place every day.</li></ul>Job Responsibilities: Coordinate with relevant departments like Sales (Business Unit), Purchase, Design, Quality Assurance for execution of projects. Support Project Order Manger to execute projects. Handle material and capacity planning, scheduling, monitoring, controlling Contract Orders. Monitor job progress from Conception to Completion, maintaining delivery precision. Secure minimum Inventory: raw material, components, WIP, no shortages. Work on Movex and PROMIS systems to raise Purchase Requisations &amp; Project Management activities. Attend and analyze customer complaints. Manage reports. Conduct Local Assembly Project Order Reviews Cordinate with Global Project Order Manager for reviews and execution. Drive/contribute to continuous improvements What you know:<ul><li>Project Management :- Have a deep understanding of the Project Management Process.</li><li>Communication &amp; Cordination Skills :- BE able to cordinate with cross functional teams.</li><li>Leadership &amp; Influence:-  Lead team of CFT members, analyze problems, identify root causes, and find and work on proposed solutions</li><li>Technical Proficiency:- Become proficient in using Movex and PROMIS systems.</li><li>Continuous Learning:- Ability to learn new processes and systems as per requirement.</li><li>Attension to detail:- Capture details during project execution and track action points with concern person till closure.</li></ul><ul><li>Problem-Solving: Strong analytical and problem-solving skills with the ability to identify issues, evaluate options, and implement effective solutions.</li></ul>Experience:<ul><li>Strong knowledge of the Project management function, basic manufacturing processes, methodologies and tools of around 5 to 8 Years Exeperiance.</li></ul>Education:<ul><li>Any BE/B-tech (Mechanical-Preferred)</li></ul>Physical &amp; Environmental Factors<ul><li>Office environment with frequent attendance on the shop floor. Safety equipment required when present on the shop floor – footwear, hearing, eyewear.</li><li>Environmental Factors (hazardous materials, work location, work surfaces, exposure).</li></ul>Why should you apply:<ul><li>We offer you an interesting and challenging position in an open and friendly environment where we help each other to develop and create value for our customers.</li><li>Exciting place to build a global network with different nationalities.</li><li>Your work will have a true impact on Alfa Laval’s future success, you will be learning new things every day.</li></ul>"We care about diversity, inclusion and equity in our recruitment processes. We also believe behavioural traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games.”

Alfa Laval India Pvt Ltd

Vendor Operations executive

Sr Lead Consultant - SCM Functional<h4>Area(s) of responsibility</h4>A highly skilled and results-oriented  SCM Functional Lead with 9 years of progressive experience.Distinct ExperienceDemonstrated expertise in all SCM processes including procurement, Inventory and LogisticsHighlights / Synopsis<ul><li><ul><li>Oracle Cloud Implementation Specialist Certified in Inventory, Costing and Procurement and having 9+ years of experience as domain Supply Chain Management as an Implementation Functional Consultant</li><li>Proficient in analyzing, designing, and implementing SCM solutions across industries, ensuring seamless integration with enterprise systems.</li><li>Successfully led multiple SCM transformation projects, achieving a 15-20% reduction in operational costs.</li><li>Streamlined procurement and inventory processes, improving cycle times by 30%.</li><li>Spearheaded the integration of cutting-edge technologies like AI and IoT into supply chain operations to enhance decision-making and transparency.</li><li>Earned recognition for resolving critical supply chain disruptions during global crises, ensuring business continuity.</li><li>Good communication skills, interpersonal skills, self-motivated, quick learner, team player.</li><li>With a solid foundation in SCM and a focus on continuous improvement, I bring the strategic vision and technical expertise necessary to drive supply chain excellence and business success.</li></ul></li></ul> Expertise<ul><li>Comprehensive SCM Expertise</li><li>ERP Systems Proficiency</li><li>Process Optimization </li><li>Leadership and Collaboration</li><li>Analytical and Problem Solving </li><li>Regulatory Compliance </li><li>Oracle Fusion Cloud SCM : </li></ul>Domain<ul><li><ul><li>Self Service Procurement</li><li>Procurement</li><li>Inventory</li><li>Costing</li><li>Sourcing</li><li>SQM</li><li>Enterprise Contracts</li><li>Supplier Portal</li><li>PDH</li><li>OM and Manufacturing</li></ul></li></ul> <h4>Experience Level</h4>Senior Level

Supply Chain Management

IN-Senior Associate_Planning_ Supply Chain _Advisory_MumbaiLine of ServiceAdvisoryIndustry/SectorNot ApplicableSpecialismManaged ServicesManagement LevelSenior AssociateJob Description &amp; SummaryAt PwC, our people in operations consulting specialise in providing consulting services on optimising operational efficiency and effectiveness. These individuals analyse client needs, develop operational strategies, and offer guidance and support to help clients streamline processes, improve productivity, and drive business performance. In connected supply chain at PwC, you will focus on optimising supply chain operations and improving end-to-end visibility and collaboration. You will work closely with clients to analyse supply chain processes, identify areas for improvement, and develop strategies to enhance efficiency, reduce costs, and increase responsiveness. Working in this area, you will provide guidance on technology and data analytics to create a connected and agile supply chain network.*Why PWCAt PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more <a href="https://www.pwc.in/about-us.html" rel="noopener noreferrer" target="_blank">about us</a>.At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. "Job Description &amp; Summary: A career in our Supply Chain Management practice, will provide you with the opportunity to help our clients optimize all elements of their supply chain to move beyond the role of a cost-effective business enabler and become a source of competitive advantage. We focus on product innovation and development, supply chain planning and execution, procurement and sourcing, manufacturing operations, logistics and warehousing, digital technologies to drive both topline growth and profitability.You’ll be a part of a team that helps organisation’s in transforming their supply chains into a strategic asset. You’ll work with our clients to develop a supply chain strategy, optimise their supply chain footprint and logistics, manage transportation and distribution, develop integrated business planning solutions, and leverage digital to make it future ready.Responsibilities:<ul><li>Arrange appropriate assignments and experiences to support others' learning and development.</li><li>Seek out different ways to use current and relevant technological advances.</li><li>Analyze marketplace trends - economic, social, cultural, technological - to identify opportunities and create value propositions.</li><li>Deploy methods to keep up with, and stay ahead of, new developments and ideas.</li><li>Offer a global perspective in stakeholder discussions and when shaping solutions/recommendations.</li><li>Drive and take ownership for developing networks that help deliver what is best for stakeholders.</li><li>Proactively manage stakeholders to create positive outcomes for all parties.</li><li>Uphold the firm's code of ethics and business conduct.</li></ul>Mandatory skill sets:<ul><li>Supply Chain Integrated Planning Transformation</li><li>Procurement Transformation</li><li>Logistics Transformation</li><li>Digital supply chain in Consumer goods, Pharma, Automotive, Industrial products sectors.</li><li>Additionally, the candidate should have experience in program managing technology solution implementations such as SAP IBP/ APO, JDA, Ariba, Oracle transportation, Warehouse management solutions or any custom solutions as part of the transformation.</li></ul>Preferred skill sets:<ul><li>Experience working in the Consulting Industry</li><li>Exposure to Source to Pay Systems (Ivalua, SAP Ariba, Coupa etc.)</li><li>Ivalua, Coupa, SAP certification is a plus.</li><li>Exposure to SAP MM – functional or business user</li></ul>Years of experience required:4-7Education qualification:B.Tech/B.E/M.Tech/M.E/MBA/MCAEducation (if blank, degree and/or field of study not specified)Degrees/Field of Study required: Master of Business Administration, Master of Engineering, Bachelor of EngineeringDegrees/Field of Study preferred:Certifications (if blank, certifications not specified)Required SkillsO9 SoftwareOptional SkillsAccepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Budgetary Management, Business Planning, Communication, Cost Accounting, Cost Management, Creativity, Design for Flexibility, Distribution Channel Optimization, Embracing Change, Emotional Regulation, Empathy, Establishing Inventory Levels, Financial Management, Inclusion, Intellectual Curiosity, Inventory Management, Learning Agility, Logistics Management, Manufacturing Operations Management, Market Trends, Operational Excellence {+ 15 more}Desired Languages (If blank, desired languages not specified)Travel RequirementsNot SpecifiedAvailable for Work Visa Sponsorship?NoGovernment Clearance Required?NoJob Posting End Date<h4>Experience Level</h4>Senior Level

PriceWaterhouseCoopers Pvt Ltd ( PWC )

Senior Associate

Expert (Statistical Operations)<h4>Job Description</h4>Location - Vadodara (Gujarat) Full time, OnsiteExpert (Reports to Operations Manager) is accountable for the implementation and improvements of operational processes and standards in the country, including quality performance and issue resolution while driving an ongoing improvement. Drive an on-going focus and improvement in Right First Time delivery to contribute to client satisfaction. Responsibilities  <ul><li>Responsible in ensuring the quality performance monitoring, reporting and analysis of respective Operations department </li><li>Participation in quality improvement plans such as Quality Walk, Quality Focus Meetings, Root Cause Analysis activities and Operational Excellence programs when require </li><li>Work with the quality team on first time right and cycle time reporting alongside with operations team to identify focus areas </li><li>Ensure appropriate communication and escalation of issues to relevant senior stakeholders. </li><li>Providing expert advice to BAU team on difficult queries, ensure sufficient workaround or testing is done before escalating to Enablement team </li><li>Manage close links with Enablement and Ops leaders to ensure quality and delivery standards are met / exceeded alongside with high levels of customer satisfaction on product content. </li><li>Understanding and execution on financial administration including invoicing, counter invoicing/cash collection.  </li></ul><h4>Qualifications</h4><ul><li>Minimum of 3 - 4 years of experience in operations </li></ul><ul><li>Extensive knowledge of operational processes, systems and SOPs </li><li>Strong communication skills and the ability to communicate requirements clearly to stakeholders within and outside of Operations - ability to translate technical detail as required for audience </li><li>Common business language knowledge (English): speaking and writing with fluency </li><li>Problem-solving, ability to understand and analyze data </li><li>Ability to train and to explain technical elements to different stakeholders </li><li>Ability to monitor activities, a good understanding of KPIs </li><li>Process-driven - ability to define and refine processes to ensure continual improvement in quality and on-time delivery </li><li>Proven organizational skills </li><li>Presentation skills </li><li>Process improvement methodologies </li><li>Project management skills - ability to accurately scope project requirements, manage stakeholder expectation </li><li>Bachelor’s Any Graduate, preference given to Mathematics, Statistics, Economics, Commerce, BBA </li><li>Master’s degree (Commerce, Statistics, Mathematics or a related field) </li><li>Exposure to SQL/Python and ML/AI and working with large datasets </li></ul><h4>Additional Information</h4>Our Benefits<ul><li>Flexible working environment</li><li>Volunteer time off</li><li>LinkedIn Learning</li><li>Employee-Assistance-Program (EAP)</li></ul>About NIQNIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.For more information, visit NIQ.comWant to keep up with our latest updates?Follow us on: <a href="https://www.linkedin.com/company/nielseniq/mycompany/">LinkedIn</a> | <a href="https://www.instagram.com/nielseniq/">Instagram</a> | <a href="https://twitter.com/nielseniq">Twitter</a> | <a href="https://www.facebook.com/NielsenIQ.global/">Facebook</a>Our commitment to Diversity, Equity, and InclusionAt NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.  All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the <a href="https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fnielseniq.com%2Fglobal%2Fen%2Fnews-center%2Fdiversity-inclusion&amp;data=05%7C02%7CJenny.Rebecca%40nielseniq.com%7C6e534cbe3eb041842d5f08dc6dca121e%7C6ac7a1f45fb14153bb4f12d2020a1f7d%7C0%7C0%7C638505961881417602%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&amp;sdata=B%2Fp40oNUpJOw1CNoc87EFXk%2BvxeO1jxYOSRCEKM%2Fz5Q%3D&amp;reserved=0">https://nielseniq.com/global/en/news-center/diversity-inclusion</a><h4>Experience Level</h4>Senior Level

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