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Contract Order HandlerAbout the job<ul><li>At Alfa Laval, we always go that extra mile to overcome the toughest challenges. Our driving force is to accelerate success for our customers, people and planet. You can only achieve that by having dedicated people with a curious mind. Curiosity is the spark behind great ideas and great ideas drive progress.</li><li>As a member of our team, you thrive in a truly diverse and inclusive workplace based on care and empowerment. You are here to make a difference. Constantly building bridges to the future with sustainable solutions that have an impact on our planet’s most urgent problems. Making the world a better place every day.</li></ul>Job Responsibilities: Coordinate with relevant departments like Sales (Business Unit), Purchase, Design, Quality Assurance for execution of projects. Support Project Order Manger to execute projects. Handle material and capacity planning, scheduling, monitoring, controlling Contract Orders. Monitor job progress from Conception to Completion, maintaining delivery precision. Secure minimum Inventory: raw material, components, WIP, no shortages. Work on Movex and PROMIS systems to raise Purchase Requisations &amp; Project Management activities. Attend and analyze customer complaints. Manage reports. Conduct Local Assembly Project Order Reviews Cordinate with Global Project Order Manager for reviews and execution. Drive/contribute to continuous improvements What you know:<ul><li>Project Management :- Have a deep understanding of the Project Management Process.</li><li>Communication &amp; Cordination Skills :- BE able to cordinate with cross functional teams.</li><li>Leadership &amp; Influence:-  Lead team of CFT members, analyze problems, identify root causes, and find and work on proposed solutions</li><li>Technical Proficiency:- Become proficient in using Movex and PROMIS systems.</li><li>Continuous Learning:- Ability to learn new processes and systems as per requirement.</li><li>Attension to detail:- Capture details during project execution and track action points with concern person till closure.</li></ul><ul><li>Problem-Solving: Strong analytical and problem-solving skills with the ability to identify issues, evaluate options, and implement effective solutions.</li></ul>Experience:<ul><li>Strong knowledge of the Project management function, basic manufacturing processes, methodologies and tools of around 5 to 8 Years Exeperiance.</li></ul>Education:<ul><li>Any BE/B-tech (Mechanical-Preferred)</li></ul>Physical &amp; Environmental Factors<ul><li>Office environment with frequent attendance on the shop floor. Safety equipment required when present on the shop floor – footwear, hearing, eyewear.</li><li>Environmental Factors (hazardous materials, work location, work surfaces, exposure).</li></ul>Why should you apply:<ul><li>We offer you an interesting and challenging position in an open and friendly environment where we help each other to develop and create value for our customers.</li><li>Exciting place to build a global network with different nationalities.</li><li>Your work will have a true impact on Alfa Laval’s future success, you will be learning new things every day.</li></ul>"We care about diversity, inclusion and equity in our recruitment processes. We also believe behavioural traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games.”

Alfa Laval India Pvt Ltd

Vendor Operations executive

Genpact

Senior Process Associate

Partner Lifecycle Mgt Analyst<h4>Description</h4>Responsibilities:<ul><li>Commission processing</li><li>Tracking and maintaining data on payments &amp; GST</li><li>Recruitment, onboarding &amp; tracking partner activation</li><li>Maintain business hygiene parameters.</li><li>Handling Audit &amp; Regulatory requirements</li></ul>Competencies:<ul><li>Team player with good communication skills</li><li>Collaboration</li><li>Experience of partner onboarding &amp; payment processing</li><li>Good analytical skills and should have an eye for details.</li><li>Knowledge of advance excel.</li></ul>Role Objective:<ul><li>Drive the overall payout processing function.</li><li>Support the Onboarding of Partners function.</li><li>Timely &amp; accurate processing of commission invoices</li><li>Maintain historical records.</li><li>Enhance and increase operational efficiencies.</li><li>Audit management</li></ul><h4>Qualifications</h4>Graduation in any stream<h4>About Us</h4>**This position may have in-office requirements depending on candidate location.** At Liberty Mutual, our purpose is to help people embrace today and confidently pursue tomorrow. That’s why we provide an environment focused on openness, inclusion, trust and respect. Here, you’ll discover our expansive range of roles, and a workplace where we aim to help turn your passion into a rewarding profession.    Liberty Mutual has proudly been recognized as a “Great Place to Work” by Great Place to Work® US for the past several years. We were also selected as one of the “100 Best Places to Work in IT” on IDG’s Insider Pro and Computerworld’s 2020 list. For many years running, we have been named by Forbes as one of America’s Best Employers for Women and one of America’s Best Employers for New Graduates—as well as one of America’s Best Employers for Diversity. To learn more about our commitment to diversity and inclusion please visit: https://jobs.libertymutualgroup.com/diversity-equity-inclusion/ We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits   Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran’s status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices<ul><li>California</li><li>San Francisco</li><li>Los Angeles</li><li>Philadelphia</li></ul>

Liberty General Insurance Ltd

Executive Partner

Advocacy Operations Associate, Advocacy OperationsThe AO Associate should be someone passionate about supporting a fast-paced Ops environment who will enjoy the challenges and rewards of working in a fast-growing organization and in a very international environment. This is a high visibility position with big scope of creativity and self-development. The individual should possess excellent written and verbal communication skills, as the candidate will work very closely with a diverse team. Ability to create and manage work plans, timelines and accommodate multiple priorities will be critical for success. Responsibilities: · Follows SOP or manager's instructions and ensures tasks are quality compliant · Contributes to project improvement ideas, if applicable · Responsible for giving timely responses to stakeholders on related tasks with guidance, i.e., as per SOP and SLA · Proactively raises issues/alarms to manager or stakeholders · Meets business metrics and goals, i.e., SLA, productivity targets and quality benchmarks. · Maintains records of day-to-day work by updating trackers or workflow tools · Meets predetermined and assigned productivity targets and quality standards. Key job responsibilities · Follows SOP or manager's instructions and ensures tasks are quality compliant · Contributes to project improvement ideas, if applicable · Responsible for giving timely responses to stakeholders on related tasks with guidance, i.e., as per SOP and SLA · Proactively raises issues/alarms to manager or stakeholders · Meets business metrics and goals, i.e., SLA, productivity targets and quality benchmarks. · Maintains records of day-to-day work by updating trackers or workflow tools · Meets predetermined and assigned productivity targets and quality standards. About the team Advocacy Operations (AO) supports Amazon Flex to resolve scenarios that impact the delivery partner experience. This is accomplished through: Real time monitoring and offline operational work. The AO team is looking for an L2 associate at Hyderabad site to support the operations team. <h4>Basic Qualifications</h4> - Bachelor's degree - Experience with Microsoft Office products and applications <h4>Preferred Qualifications</h4>- Speak, write, and read fluently in English Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit <a href="https://amazon.jobs/content/en/how-we-hire/accommodations">https://amazon.jobs/content/en/how-we-hire/accommodations</a> for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.<h4>Experience Level</h4>Mid Level

 Amazon India Limited 

Junior Advocate

MGF OTM Sr Process expertJob Description Jl2 Process Expert 1)	Should have OTMS execution experience in processing tasks (2-4 years) 2)	Should be work as an individual contributor and deliver on KPI’s and daily tasks 3)	Should be able to troubleshoot issues with the identification of process issues. Solution oriented 4)	Horizontal stitching of the E2E process, able to understand process maps and create IOP/SOP. Should know how to file manage. 5)	Project analysis, and Data input from colleagues for Successful parallel run, testing, and deployment of Oracle TMS in the GSC 6)	Ensuring data quality input for Customer, Vendor master data &amp; Standard material codes 7)	Testing E2E files, Process Flows, Data flows, and reporting capabilities, and Control effectiveness 8)	Troubleshoot, investigate &amp; escalate testing &amp; process challenges to the correct desks 9)	Share feedback to strengthen User &amp; system experience, process experience, and customer experience outcomes 10)	Align &amp; Seek guidelines for KPI’s and process flow directions from the Project team and GPL’s.Has accountability for preparation of export/import documentation andsubmission of the same timely and accurately to stakeholders.Adheres to IOPs and deviations to be checked prior with stakeholders.Focuses on data quality to ensure SLAs are met.Up-to-date understanding/training of Process and IOPs to createdocumentation.May perform root cause analyses in the event of escalations.May train new hires on the process(es).Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing  <a href="mailto:accommodationrequests@maersk.com" rel="noopener noreferrer" target="_blank">accommodationrequests@maersk.com</a>. <h4>Experience Level</h4>Senior Level

Maersk Line India Pvt Ltd

Operations Manager IJob Title:Operations Manager IJob DescriptionConcentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.Role and Key Responsibilities: Leadership - Manage a team of Team Leaders· Manage a team of at least 100-150 executives supporting Voice/Chat operations· Flexible and willing to work in a 24/7 shift environment· Responsible for managing the operations seamlessly and timely SLA delivery along with maintaining high levels of employee and customer satisfaction· Establish &amp; Manage Relationships / Engagement with the Clients· Oversee team – organize resources, set goals, carry out strategy from Executives and client on a day-to-day basis; reporting responsibilities· Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed· Maximize revenue generation to reach long and short-term financial projects (i.e. data collection for billable/non-billable hours, forecasting, budgeting, etc.)· Selecting, training, developing, and managing performance of direct reports and their associates; including planning and assigning work for staff in accordance with the organization’s policies and applicable legal requirements· Manage and review operational reports (Attendance adherence, PFP, Client scorecard, Metrics management reports)· Provide leadership and guidance to direct reports to ensure consistent administration of company policies and standards; define and implement any corrective actions needed to meet operational performance targets· Conduct regular one-on-ones with direct reports to review individual performance, the performance of their team and offer on-going developmental coaching· Create a positive work environment through employee engagement; resolve employee relation issues in a professional and timely manner· Participate in cross functional meetings to review information received from operational support functions - Training, HR, Quality, WFM, TA.- and partner to define action plans that resolve issues and drive continuous improvement· Implement best practices and over-deliver for clients, drive consistent performance, evaluate staffing needs, with input from BD and Client and make adjustments to meet changing requirements· Attend business reviews with the client· Manage &amp; control attrition keeping it to the minimum and plan for timely back fills· Establish and maintain a working environment conducive to positive morale, individual style, quality, creativity and teamwork· Provide advice and assistance to senior management in planning, implementation and evaluation of existing operations. systems and procedures· Take weekly and monthly calls with clients to understand the expectations from the teams and provide updates· Ensure that all audit related issues are brought to a close· Identify and drive continuous improvements and initiatives in the process· Coach &amp; mentor Team leads, enabling them to lead their teams effectively· Hire leads and managers, train, conduct inductions, manage employee &amp; client satisfaction scores, performance Appraisals and attrition management· Ensure that all internal customer queries are followed up on a timely basis· Collaborate with internal teams, inter departments, cross functions across locations· Be the Key contact for all problems and queries with specific business assigned.Key skills and knowledge:· Strong knowledge of Australian Utility Industry and current market trends· Knowledge of the customer lifecycle journey of Australian utility industry· Excellent communication in English both oral and written· Experience in managing NPS for Chat services (minimum 6 months to 1 year)· Experience in managing teams with sales line of business (minimum 6 months to 1 year)· Clear understanding of the detractor analysis and outcome training need identification· Experience in client facing roles managing and representing operations· Experience in handling multiple teams and must have shown improvement in the overall team performance· Ability to coach and guide frontline, SMEs, support functions staff &amp; the TL on a clear objective of delivering excellent customer experience· A creative mind to think beyond the status quo and propose solutions internally as well as to clients· Experience in working closely with Training and Quality team to strengthen and develop SOPs and training materials· BQ management· People management skillsEducational Qualification: - GraduateDisclaimer:-'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for ‘recruitment’, ‘processing’ or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letterhead with authentic signatures of appropriate Concentrix authorities.Location:IND Bangalore 4th floor Block G4 (Aspen) Embassy Manyata Business ParkLanguage Requirements:Time Type:Full timeIf you are a California resident, by submitting your information, you acknowledge that you have read and have access to the <a href="https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/" rel="noopener noreferrer" target="_blank">Job Applicant Privacy Notice for California Residents</a><h4>Experience Level</h4>Mid Level

Concentrix

Operations Manager

Senior Analyst - Automation (Salesforce automation and integration experience is mandatory)To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryOperationsJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.About the Role We are seeking a Senior Analyst, Automation/AI to lead intelligent automation and AI-driven solutions using Salesforce and related technologies. The role focuses on optimizing business processes, enhancing customer/stakeholder experience, and delivering actionable insights across teams. Key Responsibilities:* Design and implement automation solutions using Salesforce tools (Flow Builder, Process Builder, Approval Processes, etc.) and AI platforms like Agentforce and Einstein AI * Lead integrations with external systems using APIs (REST/SOAP, GraphQL, Bulk API), middleware, and authentication protocols (SSO, SAML/OAuth) * Translate business requirements into technical solutions and develop predictive models, workflows, and dashboards * Drive data governance, reporting, and KPI tracking using Tableau, Salesforce Analytics, and other tools * Support client implementations and proof-of-concept development * Collaborate across teams, ensuring smooth delivery and technical excellenceRequired Skills &amp; Experience:* 5+ years of hands-on experience with Salesforce ecosystem (Admin, Advanced Admin, Platform Developer I/II certifications preferred). * Advanced certifications (Application Architect, System Architect, Technical Architect) are a plus. * Proven experience in Salesforce automation, integrations, and AI-driven solutions (Einstein Analytics, Agentforce, RPA). * Expertise with APIs, authentication protocols, data pipelines, and event-driven architecture. * Strong communication skills for presenting technical concepts, gathering requirements, and engaging with clients. * Process-oriented, analytical thinker with a problem-solving mindset.Good to Have:* Experience with tools like Certinia, Slack, JIRA, Salesforce DX, MuleSoft, SnapLogic, and Tableau * Knowledge of SQL, R/Python, Tableau Prep, and machine learning techniques * SDLC/Agile/Scrum methodology experience and domain expertisePreferred Qualifications:* Bachelor’s degree in Computer Science, Information Systems, or related field. * Advanced Salesforce or integration platform certifications.Unleash Your PotentialWhen you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this <a href="https://careers.mail.salesforce.com/accommodations-request-form" rel="noopener noreferrer" target="_blank">Accommodations Request Form</a>.Posting StatementSalesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. <a href="https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal" rel="noopener noreferrer" target="_blank">Know your rights: workplace discrimination is illegal.</a> Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.<h4>Experience Level</h4>Senior Level

Salesforce.com India Pvt Ltd

Senior Analyst

Senior Associate - OperationsAt Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job DescriptionThe position is responsible for serving as a designated subject matter expert (SME) on basic projects such as coordinating with the call center operations and quality control teams to improve efficiencies within the call center to increase the quality of customer relations and to improve overall service to all call center customers, and coordinating with the AB operations training unit to identify call center training needs and assist in the development of training materials.<h4>Key Responsibilities </h4>• Act as a role model for the rest of the team • Provide professional assistance and resolution for escalated/supervisor calls • Represent the Customer care Center on projects, initiatives or testing as needed • Assist with development and dissemination of training materials • Must demonstrate basic telecommunications and provide an advanced knowledge of products and functionality • Provide support for questions (including help hotline) from customer service specialists • Provides training to team members and guide reps on specific steps of the research process of a particular case or issue • Responsible to interpret a variety of policies, rules, and regulations and performs a full range of customer service duties, answers customer questions, research, resolve and respond to requests • Answer complex customer inquiries and respond to a high volume of complex internal and external customer inquiries in a professional manner <h4>Education </h4>• 4 year Bachelors Degree (Preferred) <h4>Experience </h4>• 0-2 years experience (Preferred) <h4>Supervisory Responsibilities </h4>• This job does not have supervisory duties. <h4>Education &amp; Experience (in lieu) </h4>• In lieu of the above education requirements, an equivalent combination of education and experience may be considered. Primary SkillsCustomer Experience Management, Performance Management (PM), Relationship Building, Stakeholder Relationship ManagementShift TimeRecruiter InfoShital Holambe [C]shon4@allstate.comAbout AllstateJoining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporation's Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organization’s business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition.Learn more about Allstate India <a href="https://www.allstateindia.com/life-at-allstate" rel="noopener noreferrer" target="_blank">here</a>.<h4>Experience Level</h4>Mid Level

Allstate Solutions Pvt Ltd

Senior Operations Associate

Operations Automation Senior AssociateElevate your expertise and lead our intelligent automation initiatives to shape the future of operational efficiencies. Coach and mentor team members, collaborate with stakeholders, build and deliver training on workflow automation, and revolutionize while streamlining the firm’s processes. As an Operations Automation Senior Associate in the Operations Team, you conduct independent intelligent automation and business analysis to gather requirements from the Operational Function to translate process improvements and solutions for operations efficiencies. You gather information, execute, and implement automation and the digitization strategy to deliver the outcomes of automation to support the Operations function. Job responsibilities<ul><li>Engages with stakeholders to support all aspects of process automation engagements including requirements gathering, solution architecture, solution development, testing, deployment, and continuous improvement while adhering to the firm’s standards, controls, and intelligence automation solutions governance</li><li>Implements the operational automation strategy involving intelligence automation tools and works with technology to create the required infrastructure to support the capability of low-code automation</li><li>Utilizes intelligent automation solutions to allow the team to automate functions and deliver benefits in capacity creation, risk reduction, and streamlining of operational processes </li><li>Coaches and mentors less experienced team members on automation tools and potentially creates and/or delivers training curriculum and courses around workflow automation </li><li>Identifies and collaborates with key stakeholders on Objectives and Key Results (OKR), Key Performance Indicators (KPIs) and/or metrics to deliver benefits from operational automation</li></ul>Required qualifications, capabilities, and skills<ul><li>7+ years of experience and proven ability to gather and analyze complex data and develop accurate conclusions with sufficient comprehension of the business to understand risk implications</li><li>Intermediate experience using Microsoft Office suite</li><li>Sound knowledge of one or multiple intelligence automation applications and or programming languages </li><li>Experience with consistent collaboration across all levels of the business</li></ul>Preferred qualifications, capabilities, and skills<ul><li>Bachelor's or higher degree</li><li>Advanced skills and an understanding of business analysis, design, development, testing, and deployment</li></ul>JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our <a href="https://careers.jpmorgan.com/us/en/how-we-hire/faqs" rel="nofollow" target="_blank">FAQs</a> for more information about requesting an accommodation.<h4>Experience Level</h4>Senior Level

JP Morgan Services India Pvt Ltd

Technical Operations Associate

Senior Strategic Sourcing SpecialistAt Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.<h4>A Day in the Life</h4>Responsibilities<ul><li>Create value across the entire portfolio of ~$500M+</li><li>Work independently to build strategic relationships with internal stakeholders and suppliers</li><li>Lead reporting &amp; data analytics for supplier management &amp; spend program governance</li><li>Support  implementation of sourcing strategies that result in a sustainable competitive advantage</li><li>Assist in supplier relationship management activities for strategic IT services categories</li><li>Achieve year on year value improvements for all aspects of service, innovation, and cost</li><li>Lead and support complete RFx events for IT services</li><li>Lead and support strategic contract negotiations for large scale engagements with sophisticated IT partners</li><li>Advise internal stakeholders with a balanced view of contract risk and liabilities and advocate for their interests</li><li>Gather market intelligence and industry trends</li><li>Recommend solutions to business problems and identify opportunities for improvement</li><li>Educate and train stakeholders on key indirect supply management initiatives and policies</li><li>Bring forth a mindset of continuous improvement</li><li>Lead from your seat!  We’re looking for a highly talented individual who is motivated by setting challenging goals and given the freedom to achieve them. </li><li>Work alongside experienced and motivated colleagues who are collaborative, creative and know how to have fun.</li><li>Have the opportunity to mentor early to career talent, if this is an area of interest for you! </li></ul>Required Knowledge and Experience<ul><li>Bachelor's degree and 7+ years of sourcing/category management experience.</li><li>Growth mindset, passion, curiosity + grit; Must demonstrate a strong desire to learn from every opportunity</li><li>Ability to influence stakeholders at all levels of the organization</li><li>Strong oral and written communication skills</li><li>Strong analytical and critical thinking skills and ability to drive actionable insights from data</li><li>Highly proficient in Microsoft Excel, Word, PowerPoint.</li></ul>Nice to Have: <ul><li>Indirect sourcing experience (Professional Services, IT or IT Services, Financial Services, Legal Services, Facilities, etc.) preferred, however will consider the right candidate with only direct materials experience</li><li>Experience reviewing and drafting legal agreements</li></ul>Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. <h4>Benefits &amp; Compensation</h4>Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).<h4>About Medtronic</h4>We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.  We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&amp;D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.Learn more about our business, mission, and our commitment to diversity <a href="http://www.medtronic.com" rel="noopener noreferrer" target="_blank">here</a>   <h4>Experience Level</h4>Senior Level

India Medtronic Pvt. Ltd

Procurement Manager

Senior Director of Operations, West IndiaCorporate Senior Leader Job DescriptionPosition Title:Senior Director of Operations, West India
 
 


Functional Job Family: Operations  
 
 


Primary Job Family: Senior Leader
 
 


Career Band: Purple
 
 


Reports to: Market Vice President, West IndiaDepartment: Operations   JOB SUMMARYCLS Position SummaryAs a member of the professional staff, contributes a high level of specialized knowledge and skill in the Operations area to support department and/ or function objectives. Generally, works with considerable independence, developing operating plans and related operational processes for own department in alignment with broader business objectives.Specific Job SummaryThe Senior Director of Operations, West India is responsible for overseeing Rooms Operations, Food &amp; Beverage Operations and Quality Assurance for all hotel brands in the West Market.  A key responsibility is to ensure “pull through” of programs, processes and initiatives at the property level.  Specific areas of focus include operations troubleshooting, working effectively with property management teams, technical training, International Quality Assurance Program, pre-opening, hotel conversions, effective F&amp;B concepts, front office, housekeeping, spa and recreation.CANDIDATE PROFILE Education and Experience<ul><li>Generally a professional position requiring significant knowledge and experience in one or more disciplines and/ or business operations as well as associate and/or organizational management experience.</li><li>College degree and/ or relevant experience generally required.</li><li>10 years progressive work experience in the hotel industry with focus in Rooms/ F&amp;B Operations.</li><li>Proven experience in understanding contracts, presentation/ public speaking skills, International SOP’s, operations budgets and capital budgets is essential.</li><li>Considerable work experience in South Asia market is essential.</li></ul>CORE WORK ACTIVITIESCLS Expected Contribution <ul><li>Develops operating plans and workable business processes for own department in alignment with function strategy.</li><li>Manages larger business processes and/ or projects, setting priorities and measurable objectives, monitoring and reporting on the process, progress and results. </li><li>Responds to, solves and makes decisions on business requests that have broader department impact and/ or moderate risk.  Presents alternative solutions to business issues by leveraging the broader organization.   </li><li>Is responsible for own work and contributing to team, department and/or business results. May direct work of non-management staff.  Typically influences work of cross-functional or extended teams.</li><li>Assists more senior associates in achieving business results by:</li><li>Acting in a consultative fashion to implement programs impacting the broader organization.</li><li>Assisting in the development and communication of broader organizational goals.</li><li>Achieving results against budget within scope of responsibility.</li><li>Taking calculated risks to move the department or team forward.</li><li>Developing and using systems to organize and keep track of information.</li><li>Balancing the interests of own group with the interests of the organization.</li><li>Working with others to identify and remove barriers to success.</li><li>Readily critiques own behavior to acknowledge mistakes and improve future leadership performance and acts independently to improve and increase skills and knowledge.</li><li>Performs other duties as appropriate</li></ul>Specific Expected Contribution<ul><li>Rooms Operations – assists hotel management teams with the successful implementation of all initiatives and programs.  Initiatives and programs include Comfortable Bedding, At Your Service, HSIA, Reduce P/E by 50%, Elite Benefits.</li><li>Food &amp; Beverage Operations – assists hotel management teams with the successful implementation of all initiatives and programs.  Current initiatives include Event Management Brand Standards, Street Restaurant, Momentum and Breakfast.</li><li>Quality Assurance – ensures all hotels understand and comply with company brand standards and International Quality Assurance Program. Follows up with all yellow and red zone hotels in Area for brand standards audits and GSS.  Ensures brand standards are in place at all hotels.</li><li>Food and Beverage Concepts – assists property management with execution of restaurant/ bar concept documentation to ensure concept integrity and significantly improve guest experience, revenues and profits.</li><li>Food Safety – ensures property teams are fully fluent in all food safety procedures and direct certification classes as required to meet needs of the Area.</li><li>New Openings/ Conversions – assists in the coordination of pre-opening, task force, 5SU and operations technical training.</li><li>Assists in coordination of technical training for Market.  Coordinates task force as needed for problem properties.</li><li>Ensures area hotels operate with respect to specific brand service programs </li><li>Responds to complex or ambiguous situations without losing focus of key hotel objectives.</li><li>Together with MVP and Senior ADOPs, consistently recognizes and rewards outstanding associate performance in improving area’s hotels performance and/ or customer satisfaction.</li><li>Improves business results by leveraging shared resources and processes.  Also initiating revenue driving initiatives for F&amp;B areas and spas.</li><li>Uses technology effectively to communicate and influence throughout the organization in a timely, high-impact manner.</li><li>Plays role in continually developing and attracting new diverse, high-caliber talent that makes a strong positive impact on the organization.</li><li>Looks outside Marriott to identify and implement innovations that improve business performance.</li></ul>Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.<h4>Experience Level</h4>Senior Level

Marriott Hotels India

Senior Operations Manager

Workforce Management RTAWorkforce Management RTA A WFM RTA (Workforce Management Real-Time Analyst) is responsible for actively monitoring and managing call volumes, agent availability, and workload distribution in real-time to ensure service level agreements are met. This is achieved primarily by adjustments to schedules and agent assignments as needed throughout the day based on live data; their key responsibilities include analyzing queues for adherence opportunities and taking corrective actions to optimize operational efficiency via Teams chats with functional areas.  Key skills for a WFM RTA: Strong analytical skills to interpret data and make informed decisions quickly Excellent communication skills to collaborate with operations teams and escalate issues effectively Ability to work under pressure and make rapid adjustments in a fast-paced environment Proficiency in workforce management software and tools Understanding of contact center operations and key performance metrics  Role &amp; Responsibilities Real-time monitoring: Continuously monitor call volumes, agent status (logged in, available, on calls, on breaks), and queue lengths to identify potential issues. Staffing adjustments: Proactively adjust agent schedules in real-time by adding or removing agents from queues based on call volume fluctuations. Break management: Ensure agents take scheduled breaks and manage unplanned absences to maintain optimal staffing levels. Adherence monitoring: Track agent adherence to their scheduled work times and identify deviations requiring intervention. Performance reporting: Generate real-time reports on key metrics like call volume, average handle time, and service level attainment. Collaboration with operations team: Work closely with operations managers to identify and address operational challenges, providing insights to improve scheduling strategies. Identifying trends: Analyze real-time data to identify patterns and trends that may impact service levels and proactively address potential issues. Escalation management: Escalate critical issues to relevant stakeholders when necessary, such as unexpected high call volumes or staffing shortages. System management: Utilize workforce management software to monitor real-time data, adjust schedules, and generate reports.<h4>Experience Level</h4>Mid Level

Gainwell Technologies

Assistant Manager HR

Operations Support AnalystEquifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds,  and make a meaningful impact, we want to hear from you.As a key member of the USIS Operations delivery team you will facilitate key customer adoption of our offline products and solutions. In this role you will translate business requirements, configure, test, and deploy them within our proprietary cloud-based systems. You will have the opportunity to work closely with professional services, technical support, and product management teams. You will play a key part in the Fulfillment organization's evolution, joining a team dedicated to understanding current processes and then applying technology and automation to reimagine our workflow. This transformation will shift our focus from operational systems to analyzing outcomes and proactively identifying anomalies. What you’ll do<ul><li>Responsible for executing against standard customer requirements to implement the most efficient solution. </li><li>Follow standard operating procedures for most efficient data processing. </li><li>Extract and refine data using a variety of proprietary tools. Troubleshooting and participating in problem management to resolve client-impacting issues will be ongoing.</li><li>Collaborate with multiple groups within the organization to ensure project success including other fulfillment analysts, project managers and sales.</li><li>Ensure on time high quality deliverables by adhering to internal quality procedures and standards by participating in quality assurance related tasks.</li></ul> What experience you need <ul><li>Bachelor’s degree in Computer Science, Mathematics, statistics, or equivalent work experience.</li><li>1+ years prior experience coding and shell scripting experience</li><li>English Proficiency (C1)</li></ul> What could set you apart<ul><li>Experience working with data dictionaries, layouts, data formats, and data encoding (ASCII, UTF, UNICODE, EBCDIC). In addition, experience with Linux and/or other programming languages is desired.</li><li>Prior experience with the creation of complex datasets and their QA, general knowledge of Software Development Life Cycle and/or Agile practices, or previous Data Quality experience.</li></ul>We offer a hybrid work setting, comprehensive compensation and healthcare packages, attractive paid time off, and organizational growth potential through our online learning platform with guided career tracks.Are you ready to power your possible?  Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!Primary Location: IND-Pune-Equifax Analytics-PECFunction: Function - Fulfillment / OperationsSchedule: Full time<h4>Experience Level</h4>Entry Level

Equifax Credit Information Services Pvt Ltd

Associate Analyst

Senior Manager - Market Access - SCOCustomer Account &amp; Contract Management •    Manage end-to-end customer contracts, ensuring clarity on terms, execution, and compliance. •    Act as a single point of contact for Market Access customers, managing expectations and ensuring alignment across BUs.Operational Coordination &amp; Execution •    Oversee operational coordination across involved BUs (FF, FTWZ, Domestic Logistics, etc.) for imports, exports, and domestic flows. •    Ensure smooth execution of agreed SOPs and timely resolution of issues. •    Set up and run regular customer review meetings to track performance and build trust.Commercial Support •    Ensure timely billing and collection from customers, aligning with finance and credit control policies. •    Monitor contract execution against agreed commercials to safeguard profitability.Stakeholder Management •    Work closely with vertical sales teams, central solutioning, finance, and operations teams to ensure seamless execution. •    Engage with global MA teams for customers and contracts involving international tradeReporting &amp; Insights •    Provide accurate MIS and updates on account performance, highlighting risks, opportunities, and improvement areas. •    Share learnings and feedback from customers to improve Market Access delivery models. 5. QUALIFICATIONS, EXPERIENCE AND SKILLS Education &amp; Experience •    Bachelor’s/Master’s degree, preferably with specialization in Supply Chain, International Trade, or Business. •    7–10 years of experience in supply chain sales or customer support, with exposure to FF, FTWZ, and domestic logistics. •    Experience in consumer sector preferred.Technical Knowledge •    Strong understanding of Export/Import procedures and documentation. •    Conversant with domestic supply chain services like warehousing, multi-modal transportation etc. •    Exposure to Supply Chain technologies like WMS / TMS etc. is highly preferable  •    Familiarity with supply chain contracting solution design and account management. •    Basic financial acumen (billing, collection, cost monitoring).Skills •    Excellent relationship management and communication skills. •    Ability to coordinate across multiple BUs and functions. •    Strong problem-solving, stakeholder engagement, and customer service orientation. <h4>Experience Level</h4>Senior Level

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