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Demand PlannerWhat if the work you did every day could impact the lives of people you know? Or all of humanity?At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients.Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible.Job Description As a member of the global demand planning team, the Demand Planner will leverage statistical forecasting models, as well as interact with finance, product management and sales leaders, to generate a statistical baseline forecast every month in the S&amp;OP cycle Responsibilities<ul><li>Leverage the SAP IBP demand-planning system to create and maintain a best fit statistical forecast. This includes maintenance of SKU segmentation, outlier correction and a detailed understanding of statistical models.</li><li>Interact with sales, marketing and finance to understand and interpret the potential impact that market trends and demand drivers can have on demand to adjust.</li><li>Communicate the baseline statistical demand plan, along with any scenarios regarding potential upside opportunity and downside risk, to supply chain and operations partners.</li><li>Partner with the demand planning organizational person to ensure demand scenario strategies are aligned.</li><li>Develop, monitor and communicate reports on changes and forecast accuracy to business unit and supply chain organizations, while driving continuous improvement.</li><li>Measure, analyze and report key process metrics and monitor adherence to key performance indicators (KPIs), Such as forecast value add (FVA)</li><li>Prepare data visualizations and presentations to support the monthly Demand Review meetings and participate in other S&amp;OP meetings throughout the cycle. </li></ul>Requirements <ul><li>Minimum of 3-5 years of related experience with a bachelor’s degree within Operations, Logistics, Business Administration, Supply Chain or Life Science disciplines</li><li>Extensive Experience with statistical forecasting analysis and systems.</li><li>Experience of various statistical forecast models (e.g. Holt-Winters, Exponential Smoothing, XG-Boost, Gradient boosting, Cronston Models)</li><li>Strong analytical skills and the ability to structure and perform data analysis. (Monte Carlo simulations etc)</li><li>Ability to distil complex issues into simple effective messages for management.</li><li>Intermediate level skills with Microsoft Office suite.</li><li>Strong project management skills.</li></ul>Effective verbal, written, and presentation skills. We are a company deeply rooted in belonging, promoting an inclusive environment where employees feel valued and empowered to contribute to our mission. Built on a strong foundation, Illumina has always prioritized openness, collaboration, and seeking alternative perspectives to propel innovation in genomics. We are proud to confirm a zero-net gap in pay, regardless of gender, ethnicity, or race. We also have several Employee Resource Groups (ERG) that deliver career development experiences, increase cultural awareness, and offer opportunities to engage in social responsibility. We are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. Illumina conducts background checks on applicants for whom a conditional offer of employment has been made. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable local, state, and federal laws. Background check results may potentially result in the withdrawal of a conditional offer of employment. The background check process and any decisions made as a result shall be made in accordance with all applicable local, state, and federal laws. Illumina prohibits the use of generative artificial intelligence (AI) in the application and interview process. If you require accommodation to complete the application or interview process, please contact accommodations@illumina.com. To learn more, visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. The position will be posted until a final candidate is selected or the requisition has a sufficient number of qualified applicants. This role is not eligible for visa sponsorship.<h4>Experience Level</h4>Mid Level

Illumina India Biotechnology Private Limited

Vendor Operations executive

Operations Expert, AVP<h4>Job Description:</h4>Job Title: Operations Expert, AVPLocation: Bangalore, IndiaRole Description<ul><li>Support and contribute towards a continuous improvement program of work borne out of a QA testing results, assess root causes and thematic issues proposing steps to be taken to eliminate, evidencing improvements.</li><li>Contribute to forward looking strategy for QA including, AI, machine learning &amp; process re-engineering.</li><li>The Operations Expert provides in-depth technical knowledge and expertise covering complex policies, processes, products, and regulatory requirements.</li><li>Keep abreast of industry best practices, sharing knowledge with a range of internal stakeholders at all levels, regionally and globally as appropriate. Input to Business strategy as required.</li><li>The Operations Expert represents the Bank by managing strong relationships with all relevant internal and external stakeholders e.g., industry forums, regulators, third party vendors, market participants and internal divisions e.g. IT, Legal or Product Management.</li><li>They communicate all changes relating to operational requirements, which impact on relevant processes and controls, ensuring understanding by the relevant target audiences.</li><li>The Operations Expert identifies analyses and reviews operational readiness for any change-related activities. They define the requirements e.g. for the standardization of processes/policies, translating the required changes for an operational environment and overview effective implementation. They also assess the risks and are responsible for risk mitigation to protect the Bank’s reputation.</li></ul>What we’ll offer youAs part of our flexible scheme, here are just some of the benefits that you’ll enjoy<ul><li>Best in class leave policy</li><li>Gender neutral parental leaves</li><li>100% reimbursement under childcare assistance benefit (gender neutral)</li><li>Sponsorship for Industry relevant certifications and education</li><li>Employee Assistance Program for you and your family members</li><li>Comprehensive Hospitalization Insurance for you and your dependents</li><li>Accident and Term life Insurance</li><li>Complementary Health screening for 35 yrs. and above</li></ul>Your key responsibilities<ul><li>Operate as RCC/TAX Quality Assurance SME with the global QA function.</li><li>The Operations Expert acts as a Subject Matter Expert (SME), specializing in KYC/Reg Classification/TAX &amp; AML.</li><li>Required to review the documents/ regulatory requirement as part of the RCC/TAX QA review.</li><li>Review files on a sample basis by applying the QA methodology to deliver an objective review of client files from multiple locations globally, to assess the adherence to the policy requirements for some of the key regulatory classifications in the bank, such as MiFID, FATCA, CRS etc.</li><li>Perform accurate and consistent QA checks on files across multiple locations, business areas and client types.</li><li>Identify risks within the documentation and confirm issues have been remediated and/or appropriately escalated through the escalation process.</li><li>Partner with RCC/TAX Operations teams to improve standards.</li><li>Sustain to a culture of teamwork and collective achievement of departmental goals and objectives across QA &amp; RCC/TAX Operations teams.</li><li>Engagement with Sr Stakeholders in the organization in form of regular governance forums.</li></ul>Your skills and experience<ul><li>Minimum Bachelor’s degree or equivalent in relevant field</li><li>No. of years of Experience: Profound knowledge of Know your Customer (KYC) matters, various regulations, and TAX topics with 10+ years E2E KYC/RCC/TAX operations experience.</li><li>Team management:  3 years team management experience is preferable. Skills:</li><li>Analytical skills and attention to detail, with the ability to think laterally around issues, proposing solutions where required.</li><li>Experience with investment banking clients and with preferably with risk and complex client entity structures.</li><li>Effective communication, organization, prioritization, and interpersonal skills.</li><li>Ability to work to high standards and under strong time constraints.</li><li>The ability to utilize your own area of expertise and knowledge to contribute to significant improvements in operational processes and policies.  Combine subject matter expertise and able to transfer knowledge to colleagues.</li><li>Project management/Process engineering experience within the KYC/RCC/TAX &amp; AML function.</li></ul>How we’ll support you<ul><li>Training and development to help you excel in your career</li><li>Coaching and support from experts in your team</li><li>A culture of continuous learning to aid progression</li><li>A range of flexible benefits that you can tailor to suit your needs</li></ul>About us and our teamsPlease visit our company website for further information:<a href="https://www.db.com/company/company.htm" rel="noopener noreferrer" target="_blank">https://www.db.com/company/company.htm</a>We strive for a <a href="https://careers.db.com/inside-deutsche-bank/our-culture" rel="noopener noreferrer" target="_blank">culture </a>in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.We welcome applications from all people and promote a positive, fair and inclusive work environment.<h4>Experience Level</h4>Senior Level

Deutsche Bank

Operations Specialist

Operations Senior Expert, AVP<h4>Job Description:</h4>Job Title: Operations Senior Expert, AVPLocation: Jaipur, IndiaRole Description<ul><li>Operations provides support for all of Deutsche Bank's Investment Bank businesses to enable them to deliver transactions and processes to clients. Our people work in established global financial center such as London, New York, Frankfurt, and Singapore, as well as specialist development and service center in locations including India, the US and Philippines. We manage trade lifecycle events and related controls across the Investment Bank's platforms and support global trading desks.</li><li>A dynamic and diverse division, our objective is to make sure that all our services are executed in a timely and professional manner, that risk is minimized and that the client experience is positive. We are proud of the passion and professionalism of our people, and the work they do. In return, we offer excellent career development opportunities to foster skills and talent.</li><li>You will be responsible for the India FIC Middle Office functions supporting the Investment Bank Trading activities for EMEA, US &amp; Asia regions. You will be based in Pune or Bangalore, will report to the Global Head of Middle Office and will be a member of the regional Operations management team.</li><li>The FIC Middle office teams are responsible for the delivery of operational services to Investment Bank businesses which include trading in Foreign exchange, Rates, Credit Derivatives, Commodities and Equity Derivatives products.</li><li>Operational services cover both the ("Run The Bank") as well as transformation ("Change the Bank") for these functions. You will also have regional franchise responsibilities outside the core derivatives area, in either building a capability/competency, employee engagement, industry forums etc. There is also potential to expand to a global role for this function, based on performance.</li></ul>What we’ll offer youAs part of our flexible scheme, here are just some of the benefits that you’ll enjoy<ul><li>Best in class leave policy</li><li>Gender neutral parental leaves</li><li>100% reimbursement under childcare assistance benefit (gender neutral)</li><li>Sponsorship for Industry relevant certifications and education</li><li>Employee Assistance Program for you and your family members</li><li>Comprehensive Hospitalization Insurance for you and your dependents</li><li>Accident and Term life Insurance</li><li>Complementary Health screening for 35 yrs. and above</li></ul>Your key responsibilities<ul><li>Provide a quality service to the Investment Banking division, especially within Core Middle Office  in an efficient and cost effective way whilst maintaining appropriate control and risk management.</li><li>Managing to key metrics in line with agreed targets and risk tolerances, notably cost and control</li><li>Ensuring regulatory compliance from a country and regional perspective.</li><li>Drive the development of strategic goals for FIC Operations India</li><li>Partner with Technology teams to drive strategic and tactical transformation programs. to enhance processing efficiency and controls</li><li>Provide People leadership, including the development of key talent and the overall needs of the staff</li><li>Set clear direction for the team in line with overall business strategy and evolving regulatory expectations</li><li>Manage performance systemically by setting qualitative and quantitative goals, promoting individual accountability and removing impediments to success.</li><li>Communicate specific and measurable business driven objectives at the beginning of the year, ensuring every team member has regular, continuous and constructive performance discussions.</li><li>Partner with regional leads across other delivery hubs to execute the global Middle Office strategy</li><li>Empower, manage, coach and mentor direct reports and others in the organization and hold teams accountable for strong people, system and control management practices.</li><li>Ensure each direct report has sufficient time and skills to perform the correspondent role and proactively manages and mitigates potential conflicts of interests.</li><li>Proactively manage performance and people issues to ensure alignment with the Bank's goals, values and code of conduct.</li><li>Build capability for competitive advantage by driving succession planning, prioritizing continuous development of people and fast tracking the mobility of high potentials within the team.</li><li>Bring diverse teams together to collaborate on topics in order to achieve optimal ideas and recommendations</li><li>Create an open and inclusive culture where team members are encouraged to offer and challenge ideas and practices.</li><li>Act as an escalation channel for the Group's benefit by ensuring matters are referred to the appropriate function within the Bank (i.e. HR, Compliance, AFC, Legal). </li></ul>Your skills and experience<ul><li>Broad and deep knowledge of banking products, market and regulatory practices and client requirements in India. Prior Middle Office Operations experience is required. Broad experience of multiple asset classes across Fixed Income and Equity Derivatives is required.</li><li>Deep knowledge of Middle office roles and responsibilities, controls and process is required. Operational knowledge on intersystem reconciliations is preferred.</li><li>Proven track record of delivering operational excellence and in driving collaboration across multi-product and functional teams, in context of varied local regulations, market practices, technologies and processes</li><li>Experienced senior professional with global investment bank exposure, with proven success in managing matrixed and virtual management structures, managing across varied functions within a regional management team structure</li><li>Experienced leader with proven ability in managing stakeholder relationships across Front Office, Mid and BackOffice teams</li><li>Leadership skills which enable the candidate to successfully influence simultaneously across multiple stakeholders, peers, direct and indirect reports</li><li>History of leading complex multi-year strategies impacting product, function, process and technology, balancing revenue goals with client service and regulatory adherence. Proven track record in successfully leading complex and critical transitions. </li></ul>How we’ll support you<ul><li>Training and development to help you excel in your career</li><li>Coaching and support from experts in your team</li><li>A culture of continuous learning to aid progression</li><li>A range of flexible benefits that you can tailor to suit your needs</li></ul>About us and our teamsPlease visit our company website for further information:<a href="https://www.db.com/company/company.htm" rel="noopener noreferrer" target="_blank">https://www.db.com/company/company.htm</a>We strive for a <a href="https://careers.db.com/inside-deutsche-bank/our-culture" rel="noopener noreferrer" target="_blank">culture </a>in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.We welcome applications from all people and promote a positive, fair and inclusive work environment.<h4>Experience Level</h4>Senior Level

Business Analyst - QTPS Operations<h4>The Opportunity:</h4>Avantor is looking for a Business Analyst for the QTPS Operations team. The role will be a Subject Matter Expert in Avantor's Quotes and Pricing processes. The analyst interacts with the business stakeholders and subject matter experts in order to understand their problems and needs. The analyst gathers, documents, and analyzes business needs and requirements. What we’re looking for Experience: An associate with more than 4 years of experience in the respective domain of application.Preferred Qualifications:<ul><li>Sound Knowledge of Microsoft Office applications, especially Excel and Access</li><li>Ability to think analytically, problem-solving skills and quantitative skills</li><li>Attention to detail and a natural aptitude for numbers/ High level of numeracy</li><li>Excellent written and verbal communication skills and business acumen</li><li>Customer-centric and a Go-Getter attitude</li><li>Manage time and priorities – set timelines, coordinate tasks for yourself and with others</li><li>Apply teamwork skills to a range of situations and ability to work both independently and as part of a team with professionals at all levels</li><li>Flexible approach in adapting to changing priorities, necessary to support the business</li><li>Flexible to work in Shifts is a Mandate</li></ul>How will you thrive and create an impact:<ul><li>Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.</li><li>Staying up to date on the latest process and IT advancements to automate and modernize Reports</li><li>Conducting meetings and presentations to share ideas and findings</li><li>Performing requirements analysis.</li><li>Documenting and communicating the results of the efforts.</li><li>Effectively communicating insights and plans to cross-functional team members and management.</li><li>Gathering critical information from meetings with various stakeholders and producing useful reports.</li><li>Ensuring solutions meet business needs and requirements.</li><li>Performing user acceptance testing.</li><li>Participate in the problem resolution (Initiate ABS for Process improvements)</li><li>Updating, implementing and maintaining procedures.</li><li>Prioritizing initiatives based on business needs and requirements.</li></ul>Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.Why Avantor?Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.   The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.   We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!EEO Statement:We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.If you need a reasonable accommodation for any part of the employment process, please contact us by email at <a href="mailto:recruiting@avantorsciences.com" rel="noopener noreferrer" target="_blank">recruiting@avantorsciences.com</a> and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.3rd party non-solicitation policy:By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation<h4>Experience Level</h4>Mid Level

Avantor Performance Materials India Ltd

Business Analyst

Operations Team Member-AFD SERVICES-RA OperationsKey area of operations are managing disbursements of :-Grade M1 Personal / business loanCommercial vehicle loansTractor finance.Commercial Vehical Loan Brief job descriptions :- Understanding on various Retail Asset Products (Consumer &amp; Commercial – PL, BL, OD, HF, LAP, CV, LCV, CE, TFE,)Preferably, experience in handling project workflows and exposure to retail assets.Good verbal and written communication skillsHaving 1 -2 yrs of experience in handling similar products.Should be hands on in excel operation with good typing speed.Should be able to follow bank’s guidelines and be open to learning new processes and system.Should be an effective team member of RA-Ops to handle loan disbursement <h4>Experience Level</h4>Mid Level

Kotak Mahindra Bank

Operations Associate

Expert (Statistical Operations)<h4>Job Description</h4>Location - Vadodara (Gujarat) Full time, OnsiteExpert (Reports to Operations Manager) is accountable for the implementation and improvements of operational processes and standards in the country, including quality performance and issue resolution while driving an ongoing improvement. Drive an on-going focus and improvement in Right First Time delivery to contribute to client satisfaction. Responsibilities  <ul><li>Responsible in ensuring the quality performance monitoring, reporting and analysis of respective Operations department </li><li>Participation in quality improvement plans such as Quality Walk, Quality Focus Meetings, Root Cause Analysis activities and Operational Excellence programs when require </li><li>Work with the quality team on first time right and cycle time reporting alongside with operations team to identify focus areas </li><li>Ensure appropriate communication and escalation of issues to relevant senior stakeholders. </li><li>Providing expert advice to BAU team on difficult queries, ensure sufficient workaround or testing is done before escalating to Enablement team </li><li>Manage close links with Enablement and Ops leaders to ensure quality and delivery standards are met / exceeded alongside with high levels of customer satisfaction on product content. </li><li>Understanding and execution on financial administration including invoicing, counter invoicing/cash collection.  </li></ul><h4>Qualifications</h4><ul><li>Minimum of 3 - 4 years of experience in operations </li></ul><ul><li>Extensive knowledge of operational processes, systems and SOPs </li><li>Strong communication skills and the ability to communicate requirements clearly to stakeholders within and outside of Operations - ability to translate technical detail as required for audience </li><li>Common business language knowledge (English): speaking and writing with fluency </li><li>Problem-solving, ability to understand and analyze data </li><li>Ability to train and to explain technical elements to different stakeholders </li><li>Ability to monitor activities, a good understanding of KPIs </li><li>Process-driven - ability to define and refine processes to ensure continual improvement in quality and on-time delivery </li><li>Proven organizational skills </li><li>Presentation skills </li><li>Process improvement methodologies </li><li>Project management skills - ability to accurately scope project requirements, manage stakeholder expectation </li><li>Bachelor’s Any Graduate, preference given to Mathematics, Statistics, Economics, Commerce, BBA </li><li>Master’s degree (Commerce, Statistics, Mathematics or a related field) </li><li>Exposure to SQL/Python and ML/AI and working with large datasets </li></ul><h4>Additional Information</h4>Our Benefits<ul><li>Flexible working environment</li><li>Volunteer time off</li><li>LinkedIn Learning</li><li>Employee-Assistance-Program (EAP)</li></ul>About NIQNIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.For more information, visit NIQ.comWant to keep up with our latest updates?Follow us on: <a href="https://www.linkedin.com/company/nielseniq/mycompany/">LinkedIn</a> | <a href="https://www.instagram.com/nielseniq/">Instagram</a> | <a href="https://twitter.com/nielseniq">Twitter</a> | <a href="https://www.facebook.com/NielsenIQ.global/">Facebook</a>Our commitment to Diversity, Equity, and InclusionAt NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.  All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the <a href="https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fnielseniq.com%2Fglobal%2Fen%2Fnews-center%2Fdiversity-inclusion&amp;data=05%7C02%7CJenny.Rebecca%40nielseniq.com%7C6e534cbe3eb041842d5f08dc6dca121e%7C6ac7a1f45fb14153bb4f12d2020a1f7d%7C0%7C0%7C638505961881417602%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&amp;sdata=B%2Fp40oNUpJOw1CNoc87EFXk%2BvxeO1jxYOSRCEKM%2Fz5Q%3D&amp;reserved=0">https://nielseniq.com/global/en/news-center/diversity-inclusion</a><h4>Experience Level</h4>Senior Level

NielsenIQ

Business Operations Analyst

Operations ManagerJob Title:Operations ManagerJob DescriptionThe Operations Manager I is responsible for coaching and supervising a group of Team Leaders. This position is also responsible for ensuring Client Service Level Agreement and financial expectations are achieved.Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations. Role and Key Responsibilities:<ul><li>Responsible for managing the operations seamlessly and timely SLA delivery along with maintaining high levels of employee and customer satisfaction.</li><li>Establish &amp; Manage Relationships / Engagement with the Clients.</li><li>Organize resources, set goals, execute Executives and client strategies and responsible for reporting.</li><li>Responsible for following agreed governance model, escalation &amp; communication plan.</li><li>Ensure that team members achieve agreed standards in relation to their job assignments.</li><li>Ensure training of new staff on the corporate policy and rules</li><li>Ensure that the buddy system is implemented ensuring consistent performance delivery, without disruption.</li><li>Monitor and document work schedule of staff and absences.</li><li>Build strong partnership with the client by growing and nurturing the existing relationships to ensure operational cohesion &amp; effective foundation for future growth. </li><li>Taking weekly and monthly calls with clients to understand the expectations from the teams and provide updates.</li><li>Ensure that all audit related issues are brought to a close</li><li>Identify and drive continuous improvements and initiatives in the process.</li><li>Coach &amp; mentor Team lead enabling them to manage effectively.</li><li>Hiring of leads and managers, training, inductions, employee &amp; client satisfaction scores, performance Appraisals and attrition management</li><li>Ensure that all internal customer queries are followed up in a timely manner.</li><li>Collaborate with internal teams.</li><li>Be the Key contact for all problems and queries with specific business assigned.</li><li>Maintain and grow revenue of program(s); responsible for profitability including revenue, margins, billing, seat utilization and retention.</li><li>Ensures program has proficient training, staff development, and effective employee relation/recognition programs Selecting, training, developing, and managing performance of direct reports and their associates, including planning and assigning work for staff in accordance with the organization’s policies and applicable legal requirements.</li><li>Host Business reviews on a regular basis, communicate the overall objectives within common reports (service reports and Operational Efficiency Reports), ensure that customer, operational and capacity requirements are addressed (i.e. Telecommunications, Information Technology, Legal, HR, Finance, Facilities), hold weekly meetings with all functional leaders and direct reports reviewing site operations, needs, and upcoming events.</li><li>Conduct regular one-on-ones with direct reports to review individual performance, the performance of their teams and offer on-going developmental support.</li><li>Create a positive work environment through employee engagement; resolve employee relation issues in a professional and timely manner.</li><li>Participate in cross functional meetings to review information received from operational support functions - Training, HR, Quality, WFM, TA.- and partner to define action plans that resolve issues and drive continuous improvement</li></ul> Key Skills and knowledge:<ul><li>Ability to handle ad-hoc client requests.</li></ul><ul><li>Ability to prepare and present reviews to the clients.</li><li>Ability to work with teams and identify possible innovation opportunities that can be implemented to augment the existing process/systems /tools and make a suggested pitch to the client. </li><li>Expertise to lead and guide any new incubation projects being driven by the client as well as internally.</li><li>Action Oriented, Integrity and Trust, Perseverance</li><li>Problem Solving, Drive for results and leadership skills.</li><li>Managing &amp; measuring work</li><li>Ability to handle pressure.</li><li>Problem solving, analytical and data entry mastery.</li><li>Excellent verbal and written communication skills</li><li>Strong external and management reporting skills</li></ul> Educational qualification: Graduation Disclaimer: - 'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for ‘recruitment’, ‘processing’ or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.'  Location:IND Mumbai - Malad West Paradigm Towers MindspaceLanguage Requirements:Time Type:If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the <a href="https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/" rel="noopener noreferrer" target="_blank">Job Applicant Privacy Notice for California Residents</a><h4>Experience Level</h4>Mid Level

Concentrix

Operations Manager

Professional Services Operations AnalystTo get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryOperationsJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.As a Business Analyst on the APAC Professional Services operations team, you'll play a key role in supporting and improving our Professional Services processes and tools. You will work closely with leaders and team members across Professional Services Operations, Delivery, and GTM to understand their needs and provide solutions. The ideal candidate has strong knowledge of Salesforce and should have strong process/business knowledge and experience with Order-to-Cash processes who is comfortable working with both standard and custom tools, analyzing data, and creating reports and dashboards. Key Responsibilities <ul><li>Data Analysis &amp; Reporting: Create and maintain reports and dashboards in Salesforce and Excel to measure key performance indicators (KPIs) for Professional Services. Help analyze data to provide insights into business performance.</li><li>Financial management: Oversee the operational aspects of financial processes, including tracking purchase orders, understanding statements of work (SOWs), and reconciling invoices.</li><li>Process Optimization: Identify and address operational inefficiencies by analyzing workflows, mapping processes, and implementing improvements.</li><li>Cross-functional collaboration: Work with various departments, such as finance, resourcing, sales, legal and revenue recognition, to ensure operational strategies align with business goals.</li><li>System and Tool Support: Provide support for existing applications, including issue identification, data management, and reporting. Understand how our tools work and be an advisor to the business in solving any transactional issues.</li><li>Compliance and quality assurance: Monitor and enforce compliance with internal and external policies, such as timecard and invoicing governance, to maintain quality standards.</li><li>Project Collaboration: Work with various teams to help design and implement innovative solutions that increase process efficiency. Support projects from initial requirements gathering through to successful implementation.</li></ul> Basic Requirements<ul><li>Experience: 3-5 years of experience in a business operations or business analyst role, with a focus on tools, processes, and continuous improvement.</li><li>Operation Efficiency: A deep understanding of professional services business who understands Bookings, Revenue, Invoicing and Collections process.</li><li>Attention to detail: Meticulousness is crucial for ensuring the accuracy of data and compliance with operational standards</li><li>Technical Skills: Solid understanding of cloud computing and the Salesforce product family. Hands-on experience with Salesforce tools and the ability to configure them to support business efficiency.</li><li>Data &amp; Reporting: Experience with CRM and data management. Proficient in generating reports in Salesforce and advanced knowledge of Excel.</li><li>Problem-Solving: A proactive approach to identifying and addressing complex business challenges.</li><li>Communication: Excellent verbal and written communication skills with the ability to work effectively with stakeholders at various levels of the organization.</li><li>Business acumen: A deep understanding of business principles, financials, and how market trends impact operations.</li><li>Work Style: Ability to work independently and as part of a team, manage multiple tasks, and perform well under pressure.</li><li>Education: Bachelor's degree required.</li><li>Working Conditions</li><li>Minimal travel required.</li><li>Direct Reports </li><li>None</li></ul>Unleash Your PotentialWhen you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this <a href="https://careers.mail.salesforce.com/accommodations-request-form" rel="noopener noreferrer" target="_blank">Accommodations Request Form</a>.Posting StatementSalesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. <a href="https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal" rel="noopener noreferrer" target="_blank">Know your rights: workplace discrimination is illegal.</a> Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.<h4>Experience Level</h4>Mid Level

Salesforce.com India Pvt Ltd

Operations Manager I-2Job Title:Operations Manager I-2Job Description<h4>Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.</h4><h4> </h4><h4> </h4><h4>Role and key responsibilities:</h4><h4> </h4><ul><li><h4>Analyze and maintain all Client Service Level Agreements, implementing improvement plans as needed.</h4></li><li><h4>Maximize revenue generation to achieve long- and short-term financial objectives (e.g., data collection for billable/non-billable hours, forecasting, budgeting, etc.).</h4></li><li><h4>Select, train, develop, and manage the performance of direct reports and their associates, ensuring work is assigned in alignment with organizational policies and applicable legal requirements.</h4></li><li><h4>Manage and review operational reports, including attendance adherence, PFP, client scorecards, and metrics management reports.</h4></li><li><h4>Build and strengthen relationships with client partners.</h4></li><li><h4>Provide leadership and guidance to direct reports to ensure consistent administration of company policies and standards, defining and implementing corrective actions as needed to meet operational performance goals.</h4></li><li><h4>Conduct regular one-on-one meetings with direct reports to review individual and team performance and provide ongoing developmental coaching.</h4></li><li><h4>Foster a positive work environment through employee engagement, addressing employee relations issues in a professional and timely manner.</h4></li><li><h4>Participate in cross-functional meetings to review insights from operational support functions—Training, HR, Quality, WFM, and TA—and collaborate on action plans to drive continuous improvement.</h4></li><li><h4>Implement best practices to exceed client expectations, ensure consistent performance, evaluate staffing needs (in coordination with BD and Client), and adjust resources to meet changing requirements.</h4></li><li><h4>Attend business reviews with the client.</h4></li><li><h4>Manage and oversee a team of team leaders.</h4></li><li><h4>Manages professional employees and/or supervisors or supervises large, complex technical or business support or production operations team(s).  Is accountable for the performance and results of a team within own discipline or function.  Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals. </h4></li><li><h4> </h4></li><li><h4>Adapts departmental plans and priorities to resolve operational challenges.  Decisions are guided by policies, procedures, and business plan; receives guidance from senior manager and/or director.  Provides technical guidance to employees, colleagues, and/or customers.  Has accountability for results in terms of costs, strategies, and employees.</h4></li><li><h4> </h4></li></ul><h4> </h4><h4>Key skills and knowledge:</h4><h4> </h4><ul><li><h4>Associate's degree in a related field, with more than seven years of experience (including at least two years of progressive management experience) preferred.</h4></li><li><h4>Call Center experience preferred.</h4></li><li><h4>Proven ability to coach and develop action plans that maximize performance and provide effective feedback.</h4></li><li><h4>Strong analytical skills with the ability to improve work processes and establish clear courses of action for self and others.</h4></li><li><h4>Ability to perform well under pressure, follow through on commitments, and maintain professionalism.</h4></li><li><h4>Excellent communication skills, both written and verbal, with the ability to present information effectively to internal and external stakeholders.</h4></li><li><h4>Demonstrated ability to organize and prioritize projects in a fast-paced, deadline-driven business environment.</h4></li><li><h4>Experience in mentoring, coaching, and leading a team of employees.</h4></li><li><h4>Willingness to work in a flexible schedule.</h4></li></ul><h4>   </h4><h4> </h4><h4>Qualification : Graduate</h4><h4> Disclaimer:</h4><h4> 'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for ‘recruitment’, ‘processing’ or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.'</h4>Location:IND Gurgaon - Bld 14 IT SEZ Unit 1, 5th, 6th and 17th FlrLanguage Requirements:Time Type:Full timeIf you are a California resident, by submitting your information, you acknowledge that you have read and have access to the <a href="https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/" rel="noopener noreferrer" target="_blank">Job Applicant Privacy Notice for California Residents</a><h4>Experience Level</h4>Mid Level

Senior Analyst Global Supply ChainAbout GlobalFoundriesGlobalFoundries is a leading full-service semiconductor foundry providing a unique combination of design, development, and fabrication services to some of the world’s most inspired technology companies. With a global manufacturing footprint spanning three continents, GlobalFoundries makes possible the technologies and systems that transform industries and give customers the power to shape their markets. For more information, visit <a href="http://www.gf.com/" rel="noopener noreferrer" target="_blank">www.gf.com</a>.Introduction: Performs activities related to material procurement, outsourcing, and vendor selection Typically performs one or more of the following in capacity of either an individual contributor (as directed and/or independently), or as a manager:Performs activities related to the purchasing of materials, equipment and services for internal company use. Develops, implements and communicates company policies and procedures for purchasing. Reviews purchase requests for completeness and compliance with company requirements.May coordinate purchasing activities with the engineering and manufacturing departments to maintain inventories at planned levels. Your Job:Job Complexity Works on projects, assignments and problems of moderate scope where analysis of situations or data requires a review of a variety of factors. Exercises judgment within defined procedures and practices to determine appropriate action. Solves proactively a range of straightforward problems Accountability Normally receives general guidance on routine work and detailed instructions on new projects or assignments. Work may require decision making within the own function. Generally decisions impact not more than the own function. Maintains a focus on cost management and initiates and addresses improvements appropriately that impact work and financial goals of the department. Leads small local projects across teams; manages resources and timelines within this scope Relationship Focus Builds productive internal and external working relationships. Exchanges detailed and complex information with internal colleagues and others outside of the company. Networks globally within own function and with other functions as needed Knowledge, Skills &amp; Abilities Develops Professional Growing expertise and proficiency within function. Applies company policies and procedures to resolve a variety of issues. Applies general Business understanding and cost awareness. Applies appropriate language skills based on the job environment covering. Business language needs (English) Local/geographical needsGlobalFoundries is an equal opportunity employer, cultivating a diverse and inclusive workforce. We believe having a multicultural workplace enhances productivity, efficiency and innovation whilst our employees feel truly respected, valued and heard. As an affirmative employer, all qualified applicants are considered for employment regardless of age, ethnicity, marital status, citizenship, race, religion, political affiliation, gender, sexual orientation and medical and/or physical abilities. All offers of employment with GlobalFoundries are conditioned upon the successful completion of background checks, medical screenings as applicable and subject to the respective local laws and regulations.  To ensure that we maintain a safe and healthy workplace for our GlobalFoundries employees, please note that offered candidates who have applied for jobs in India will have to be fully vaccinated prior to their targeted start date.Information about our benefits you can find here: <a href="https://gf.com/about-us/careers/opportunities-asia" rel="noopener noreferrer" target="_blank">https://gf.com/about-us/careers/opportunities-asia</a>

Globalfoundries Engineering Private Limited

Supply Chain Manager

Cloud SCM_Principal Consultant - Enterprise Apps<h4>Area(s) of responsibility</h4>Cloud SCM Functional Consultant Required SkillsCost Accounting: The candidate must have a strong understanding of cost accounting principles and practices. They should be able to analyze and interpret financial data to help the company make informed decisions. Order Management: The candidate should have experience in managing orders, from processing to delivery. They should be able to handle any issues that arise during the order cycle. Procurement: The candidate should have a solid understanding of procurement processes and strategies. They should be able to negotiate with suppliers and manage contracts effectively. A Bachelor's degree in Supply Chain Management, Business Administration, or a related field is required.Preferred SkillsOracle Cloud: Knowledge of Oracle Cloud applications and platforms would be beneficial. Manufacturing: Experience in a manufacturing environment would be an advantage. Supply Chain Management: Understanding of supply chain management principles and practices would be beneficial. Inventory Management: Experience in managing inventory levels and ensuring stock accuracy. Logistics: Knowledge of logistics processes and strategies. Project Management: Ability to manage projects effectively, ensuring they are completed on time and within budget. Data Analysis: Ability to analyze and interpret complex data sets. ERP Systems: Experience with ERP systems, such as Oracle Fusion Cloud. Forecasting: Ability to forecast demand and supply trends accurately. Quality Assurance: Knowledge of quality assurance processes and standards.<h4>Experience Level</h4>Senior Level

Birlasoft Limited

Cloud DevOps Engineer

Asset ExecutiveAbout Intugine: The physical goods we consume every day (think dairy, snacks, furniture, clothing, electronics, automobiles, etc.) are sourced, manufactured, stored, and moved across a highly intricate supply chain before they can reach us. The brands that operate these supply chains find it difficult to adhere to promised delivery times, meet customer expectations, or control operations costs. Intugine Technologies, one of the world’s leading multimodal supply chain visibility providers, helps brands across the globe optimize operations, reduce logistics costs, and delight customers. Our best-in-class visibility platform helps businesses gain comprehensive visibility over their supply chain across modalities(air/land/sea/rail). Over 75 large enterprises like Philips, Flipkart, Xiaomi, Diageo, Kuehne Nagel, Ultratech Cement, Myntra, Swiggy Instamart and Mahindra Logistics rely on Intugine to ensure efficiency in their everyday operations. Key Responsibilities:<ul><li>Maintain good relationships with clients and ensure timely communication </li><li>Manage and track company assets – from issuance to recovery </li><li>Coordinate asset repairs</li><li>Oversee warehouse operations, including inventory and stock management</li><li>Maintain proper documentation and records of assets </li></ul> What We’re Looking For: <ul><li>Willingness to learn and take initiative </li><li>Basic knowledge of Excel and documentation (training will be provided) </li><li>Strong sense of responsibility and ownership </li><li>Good communication skills and a cooperative attitude(Hindi, English )</li></ul> <h4>Experience Level</h4>Executive Level

Intugine Technologies Private Limited

Asset Operations Administrator

CIM Business Process Analyst<h4>Job Description</h4>1. Job DescriptionAgilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise. Agilent enables customers to gain the answers and insights they seek -- so they can do what they do best: improve the world around us.We are seeking a dynamic and experienced Business Process Analyst to join our Customer Information Management (CIM) team. This role is pivotal in ensuring the smooth execution of daily operations, managing team resources, handling escalations, and driving continuous improvement initiatives. The ideal candidate should be proactive and self-motivated, passionate about process excellence, and capable of fostering strong partnerships across global teams.2. Major Responsibilities<ul><li>Team Leadership &amp; Resource Management<ul><li>Lead and mentor a team of Business Process Analysts.</li><li>Allocate tasks effectively and ensure optimal resource utilization.</li><li>Act as the first point of contact for team members for work-related guidance and support.</li></ul></li><li>Operational Oversight<ul><li>Oversee day-to-day operations of the CIM team, ensuring timely and accurate execution of tasks.</li><li>Monitor key performance indicators and drive adherence to SLAs and quality standards.</li><li>Coordinate with marketing - sales team for the data validation and product ID entries in CRM.</li><li>Ensures proper control, recording and classification of transactions.</li><li>Interfaces with sales support, customer service and Marcom teams to ensure compliance.</li><li>Resolves problems by applying established policies, procedures and tactics.</li></ul></li><li>Escalation &amp; Partner Management<ul><li>Handle operational and stakeholder escalations with professionalism and urgency.</li><li>Build and maintain strong relationships with internal and external partners.</li></ul></li><li>Process Excellence &amp; Initiatives<ul><li>Identify opportunities for process improvements and automation.</li><li>Lead and support strategic initiatives aimed at enhancing data quality, efficiency, and customer experience.</li><li>Ensure compliance with global data governance and privacy standards.</li><li>Drive Innovation in team and deliver results.</li></ul></li><li>Quality Monitoring &amp; Reporting<ul><li>Drive high process quality through regular audits, feedback loops, and training.</li><li>Prepare and present performance reports to leadership and stakeholders.</li></ul></li></ul>3. Key Skills Requiredi) Must Have's<ul><li>Proven experience in business process management or customer data operations.</li><li>Strong knowledge of E2E CIM operations</li><li>Minimum 3-4 years of extensive work experience in SAP CRM particularly in Leads, Non-Leads and Marketing response creation</li><li>Strong hold in MS Excel and data analytics</li><li>Strong leadership and team management capabilities.</li><li>Project Management experience</li><li>Excellent communication and stakeholder engagement skills.</li><li>Analytical mindset with attention to detail and problem-solving abilities.</li><li>Ability to work in a fast-paced, global environment with cross-functional teams.</li><li>Team player with ability to adapt to situations</li><li>Flexibility to work in rotational shifts as per business requirements</li></ul>ii) Good to Have<ul><li>Basic knowledge of Salesforce CRM</li><li>Basic knowledge in Power platform</li><li>Experience in Lean Six Sigma or other process improvement methodologies.</li><li>Familiarity with project management tools (e.g., JIRA, MS Project).</li><li>Exposure to automation tools or RPA (Robotic Process Automation).</li></ul><h4>Qualifications</h4>Job Posting Qualifications<ul><li>Education: Bachelor’s degree of education, Information Systems, or related field. Master’s degree preferred.</li><li>Experience: 4–6 years of relevant experience, with at least more than 1 year in a team lead role.</li><li>Location: Manesar-Gurgaon</li><li>Employment Type: Full-time</li></ul>Additional DetailsThis job has a full time weekly schedule.Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locationsAgilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.<h4>Travel Required: </h4>No<h4>Shift: </h4>Day<h4>Duration: </h4>No End Date<h4>Job Function: </h4>Administration<h4>Experience Level</h4>Mid Level

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