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Operations Team Member-WBG OPERATIONS (OPS)-Customer Service DeskKotak Mahindra Bank   •Verification of executed legal documents as per Documentation Grid released by the legal team from time to time &amp; Sanction Letter / Term Sheet issued by the business / credit team. •Stamp Duty as per Legal Stamp Duty Grid is adhered too. •Limits &amp; Collateral Maintenance. •CERSAI Maintenance. (Charge Creation &amp; Release) Checker for Mortgage, Hypothecation &amp; Intangible assets - basis terms of sanctions. •Updating of PSL for CCOD product basis the PSL template received from business along with TS / SL. •Insurance Policy Maintenance (basis terms of Sanction) - information to centrailzed insurance policy maintenance desk. •Preparation and releasing the Disbursement Advice to Loan Maintenance Team for disbursement of loans in LPS. (Wherever there is a term loan / WCDL facility at the time of limit setting), Limit loading Instructions (LLI) to Treasury team for treasury products &amp; CMS team for CMS products. •Insertions (documents received post disbursement). •Deferral Closures (post receipt of requisite document from Business Unit against deferral obtained). •Tracking of post disbursement conditions related to Wholesale &amp; Commercial operations in DRS as “pre-approved”. •Handover of Files (All documents except Title Deeds) &amp; Dockets (Title Deeds – Property wise i.e. for every property mortgaged separate docket is a must) including insertions to DMT for further action &amp; receipt of acknowledgement in ET / Register (in case of non-ET transactions, if any). •Handover of PDC / SPDC’s to the Vendor on a weekly basis &amp; receive acknowledgement. •Liaison with Auditors &amp; Ensure no audit queries. MIS (Daily Reporting, Pending Status, Insertions). •Confirmation to DMT for Release of property &amp; verification of the property documents before releasing to customer / RM / customer service. •Signatories for issuance of sanction letter are in accordance to the list of signatories provided by Business &amp; Credit •Qualification – Graduate / Post-Graduate      <ul><li>Detail oriented and ability to multi-task </li><li>Good Interpersonal skills and ability to work in teams</li><li>Excellent Communication Skills </li><li>Proficiency in MS-Office</li><li>Diploma or Graduate in electrical engineering with minimum 3 years of work experience in Data center management/ operations</li></ul> <h4>Experience Level</h4>Mid Level

Kotak Mahindra Bank

Operations Associate

Process ExpertKey Responsibilities: About Maersk: Maersk is a global leader in integrated logistics with a rich history of over a century, dedicated to setting new standards in efficiency, sustainability, and excellence. With a presence in 130 countries and a diverse workforce of over 100,000 employees, we shape the future of global trade and logist1.    SCM E2E Operations: •    Support end-to-end supply chain management operations from the back office. •    Assist in implementing and monitoring supply chain strategies. •    Collaborate with cross-functional teams to ensure alignment with business objectives.2.    Export Document Management: •    Prepare, verify, and submit export documentation. •    Ensure compliance with international trade regulations. •    Coordinate with logistics and customs teams.3.    KPI Metrics: •    Track and analyse key performance indicators (KPIs). •    Generate regular reports and provide insights for improvement. •    Identify trends and areas for enhancement.4.    Administrative Support: •    Provide administrative support, including scheduling meetings and preparing reports. •    Assist in departmental activities and communications. •    Handle general office tasks.5.    Customer Service: •    Address customer inquiries and resolve issues promptly. •    Maintain records of customer interactions. •    Collaborate with other departments to ensure customer satisfactionWhat We Offer:<ul><li>Impact: Your work directly contributes to the success of our global operations.</li><li>Opportunity: Ample opportunities for professional and personal growth.</li><li>Innovation: Join a forward-thinking team embracing cutting-edge technologies.</li><li>Global Exposure: Collaborate with diverse colleagues in an international business environment.</li><li>Work-Life Balance: We value work-life balance and offer flexible working arrangements.</li></ul> Join Maersk: Embark on a rewarding career journey with Maersk, where you'll contribute to redefining global logistics and trade while advancing your career in a dynamic and inclusive workplace.Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing  <a href="mailto:accommodationrequests@maersk.com" rel="noopener noreferrer" target="_blank">accommodationrequests@maersk.com</a>. <h4>Experience Level</h4>Senior Level

Maersk Line India Pvt Ltd

Supply Chain Management

Manager I, WFMJob Title:Manager I, WFMJob DescriptionConcentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.Role and Key Responsibilities:<ul><li>Manage a team of Real Time Analysts.</li><li>Trigger alignment of schedules across partner / in-house sites with staffing requirements and operational metrics as and when required on intraday basis</li><li>Communicate with WFM Scheduling Manager on any items that can be incorporated in the near-term action plan and schedule improvement</li><li>Identify and analyze issue, complete post-mortem report and provide feedback</li><li>Communicate with Partner/Client POCs to address variances</li><li>First level of Escalation for Intraday issues.</li></ul>Key Skills &amp; Knowledge:<ul><li>Experience in managing large scale complex operations in Real Time</li><li>Experience in managing multi-site and multivendor environment</li><li>Strong Communicator and decision maker</li><li>Strong business acumen</li><li>Should be a go-getter and a collaborator</li><li>Analytical and Problem-solving ability.</li><li>Ability to simplify complex operations into repeatable processes.</li><li>Hands-on experience in Telephony and WFM tools. (CMS Avaya/Genesys/Cisco/Aspect/Verint/IEX)</li><li>High attention to detail and sense of professionalism and ability to develop relationships</li></ul>Qualification: GraduateDisclaimer:-'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for ‘recruitment’, ‘processing’ or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.Location:IND Bangalore - Ecospace Bus ParkLanguage Requirements:Time Type:Full timeIf you are a California resident, by submitting your information, you acknowledge that you have read and have access to the <a href="https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/" rel="noopener noreferrer" target="_blank">Job Applicant Privacy Notice for California Residents</a><h4>Experience Level</h4>Mid Level

Concentrix

Manager Operations

Senior Associate, Master Data Management!!Senior Associate, Master Data Management!!-ANA019103Ready to shape the future of work?  At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.  If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.  Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.  <h4>Inviting applications for the role of Associate &amp; Senior Associate, Master Data Management!!</h4> In this role, you will be responsible to perform day-to-day operations while maintaining SLA. Solving queries related to Product Master within the customer, vendor, or product domains This role will be reporting to the manager of MDM. The resource will be working with a cross functional team and will maintain, analyse, execute requests with utmost quality with eye for details with good experience in SAP MDM- customer, vendor, or product master. We are looking for some who should be open to work in any shift as per the business requirement. Responsibilities·       Follow defined standard operating processes and procedures for all deliverables (processes)·       Take ownership of performance against all the assigned Master data processes and key categories·       Accountable for the quality and accuracy·       Plan and priorities the workload to ensure that all assignments are delivered accurately to meet specified timelines (planning)·       Ensure timely and accurate update of all master data records. Responsible for delivering all the tasks on-time, every-time. Ensure that the schedule is reviewed as circumstances change. (timeliness)·       Ensure that all the feedbacks and the learning from the home, office, client, field etc. is documented and applied to the master data procedures to improve accuracy (Baseline the learning)·       Be responsible for maintaining the SLA of each period and the delivery performance·       Ensure that all the reports are maintained and cleared on time·       Maintain Product master data in SAP as per business input and SOP·       Basis understanding of SAP MM &amp; SD module commercial structures and Category/Product Hierarchies·       Highlight and take appropriate help from the Lead on SOP deviations or issues·       Raise incident tickets to the relevant helpdesks when there is an issue·       Participate in idea generation and improvement activities·       Comprehend incoming and outgoing data flows for SAP master data·       Comprehend, explain and enforce Unilever master data creation and change processes.·       Good knowledge of governing policies around Product data as per the area of work·       Update /maintain the departmental procedures (SOP’s) tools, and metrics for the master data team·       Ensure all Data Quality KPIs (Key Performance Indicators) are met·       Ensure that the company’s master data business rules, policies and procedures are adhered to·       Support special projects as needed·       Identifies areas for data quality and process improvements and helps to resolve data quality problems through the appropriate choice of error detection and correction, process control and improvement, or process design strategies·       Align data management processes in the business’ value chains and process areas·       Have a continuous improvement mind set and support improvement projects from data perspective<h4>Qualifications we seek in you!</h4><h4>Minimum qualifications</h4>·       Any Graduate / Bachelor’s degree·       Great at communication, collaboration (verbal and written)·       Understanding of SAP ERP or relevant experience<h4> </h4><h4>Preferred qualifications/Skills</h4>·       Good customer handling skills·       Advanced use of MS Office (Excel, PowerPoint, Word)·       Ability to define &amp; solve problems, Collect Data, Establish facts·       High Energy Level·       Work with business units and process experts to resolve master data issues Why join Genpact?  • Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation   • Make an impact – Drive change for global enterprises and solve business challenges that matter  • Accelerate your career — Get hands-on experience, mentorship, and continuous learning opportunities   • Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day   • Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress   Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.  Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. <h4 xmlns:ftl="http://www.taleo.net/ftl" xmlns:htm="http://www.w3.org/1999/xhtml" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">Job</h4> Senior Associate<h4 xmlns:ftl="http://www.taleo.net/ftl" xmlns:htm="http://www.w3.org/1999/xhtml" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">Primary Location</h4> India-Bangalore<h4 xmlns:ftl="http://www.taleo.net/ftl" xmlns:htm="http://www.w3.org/1999/xhtml" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">Schedule</h4> Full-time<h4 xmlns:ftl="http://www.taleo.net/ftl" xmlns:htm="http://www.w3.org/1999/xhtml" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">Education Level</h4> Bachelor's / Graduation / Equivalent<h4 xmlns:ftl="http://www.taleo.net/ftl" xmlns:htm="http://www.w3.org/1999/xhtml" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">Job Posting</h4> Oct 13, 2025, 10:59:36 AM<h4 xmlns:ftl="http://www.taleo.net/ftl" xmlns:htm="http://www.w3.org/1999/xhtml" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">Unposting Date</h4> OngoingMaster Skills List OperationsJob Category Full Time<h4>Experience Level</h4>Senior Level

Genpact

MIS Executive

Senior Manager - Work Force Management - (WFM)Senior Manager - Work Force Management - (WFM)-HIG024588Ready to shape the future of work?  At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.We are inviting applications for the role of Senior Manager, Work Force Management (WFM) Contact Center The Call Center Workforce Manager will manage the operational activities of the call center which includes the forecasting, scheduling, and ensuring staffing levels are sufficient to meet service and productivity goals. The Contact Center Workforce Manager leads a centralized workforce management staff responsible for support of Contact Center operational functions that include forecasting, scheduling, and management of intra-day performance and service for a multi-site, multi-skilled 24 x 7 Contact Center operations. The workforce consists of agent groups responsible for handling front and back-office operations, including inbound and outbound communications via phone, chat, and back office.  Implements best practices in workforce management to ensure consistent procedures and data-driven, timely decisions. Workforce Management activities are performed to maximize efficiency while meeting requirements for the organization’s vision, mission and customer strategies.  Knowledgeable of emerging industry trends Responsibilities •    Leads the Contact Center planning and staffing process. Analyzes hours delivery model and plan for future staffing needs. Ensures contact center and staffing models include accurate, updated information. Captures, stores, and reports on historical statistics (service level, production hours delivery, forecast accuracy, etc.) and provides root-cause analysis and business impact analysis for all performance variances.  •    Reports the workload trends and staffing requirements to management and executive leadership teams on a weekly basis.  •    Communicates necessary adjustments to workforce requirements based on dynamic forecasts; re-forecasts when necessary. •    Lead the client interaction for WFM practices, analysis, RCA, planning, etc. Represent WFM team. •    Accountable for timely delivery of agent schedules developed by Workforce Analysts. Oversees proactive scheduling of discretionary activities such as training, meetings, and overtime. Ensures schedules make effective use of resources while meeting service objectives and scheduling accuracy goals. •    Oversees the team &amp; maintains the Verint Workforce Management (WFM) Platform utilized for scheduling, tracking, monitoring and reporting the daily/monthly hours delivery. •    Works in partnership with recruitment team to coordinate the hiring new employees – opening indents based on future needs and co-ordinate with recruitment team to ensure timely delivery of new hires •    Review, maintain and publish account billing, accruals and invoicing, including coordinating with customers to ensure invoice are released within time and accurately •    Will also be responsible to lead a team of Reporting Analyst and Reporting Manager. Should be proficient in call center reporting and provide mentorship and guidance to the team to ensure timely reporting of call center reports and dashboardQualifications we seek in you! Minimum qualifications •    Bachelor’s Degree with Contact Center Workforce Management experience. Experience as Workforce Analyst and WFM Supervisory/Management experience •    Understanding of Call Center technology to include WFM solutions, IVR’s, ACD’s, ACD reporting, and contact routing strategies. Erlang modeling. •    Self-motivated and must excel in a minimally managed, high profile position. Ability to work independently with efficient time management skills, adapt to changing priorities, meet deadlines and work well under pressure. •    Advanced mathematical skills, knowledge of and ability to calculate statistics.  Strong analytical and problem solving skills, with the ability to define problems, collect data, establish facts and draw valid conclusions.  Strong attention to detail •    Excellent written and verbal communication skills with the ability to effectively communicate and interact with all levels of personnel within the organization, including presenting information and responding to questions from groups of managers, senior leadership, and executive levels. •    Skill in establishing and maintaining effective working relationships. •    Ability to lead, coach, and develop staff. Ability to exercise initiative and judgment as well as make decisions within the scope of assigned authority •    Ability to manage multiple programs/projects simultaneously.  Experience handling multiple tasks simultaneously in a fast-paced environment as an individual contributor or team member •    Proficient in MS Word, MS Excel, MS PowerPointPreferred qualifications  •    Extensive experience in using workforce management software solutions, preferably Verint. •    Extensive experience with forecasting, capacity planning and statistical analysis. Why join Genpact?  • Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation   • Make an impact – Drive change for global enterprises and solve business challenges that matter  • Accelerate your career — Get hands-on experience, mentorship, and continuous learning opportunities   • Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day   • Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress   Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.  Let’s build tomorrow together.Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.    <h4 xmlns:ftl="http://www.taleo.net/ftl" xmlns:htm="http://www.w3.org/1999/xhtml" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">Job</h4> Senior Manager<h4 xmlns:ftl="http://www.taleo.net/ftl" xmlns:htm="http://www.w3.org/1999/xhtml" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">Primary Location</h4> India-Gurugram<h4 xmlns:ftl="http://www.taleo.net/ftl" xmlns:htm="http://www.w3.org/1999/xhtml" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">Schedule</h4> Full-time<h4 xmlns:ftl="http://www.taleo.net/ftl" xmlns:htm="http://www.w3.org/1999/xhtml" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">Education Level</h4> Bachelor's / Graduation / Equivalent<h4 xmlns:ftl="http://www.taleo.net/ftl" xmlns:htm="http://www.w3.org/1999/xhtml" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">Job Posting</h4> Oct 15, 2025, 12:13:49 PM<h4 xmlns:ftl="http://www.taleo.net/ftl" xmlns:htm="http://www.w3.org/1999/xhtml" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">Unposting Date</h4> OngoingMaster Skills List OperationsJob Category Full Time<h4>Experience Level</h4>Senior Level

Senior Supervisor

Government Apprentice-At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.Read more on <a href="https://emea01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.kone.com%2Fcareers&amp;data=02%7C01%7C%7C196fba7696d14cb6e18c08d5fed3bd46%7C2bb82c642eb143f78862fdc1d2333b50%7C0%7C0%7C636695107710197112&amp;sdata=mHjxju%2F%2F0Yjd1a9Qo2DoRF7lJdKQrHqujJmglVjPX9w%3D&amp;reserved=0" rel="noopener noreferrer" target="_blank">www.kone.com/careers</a><h4>Experience Level</h4>Entry Level

KONE Elevator India

Project Officer

Factory Order Management Specialist<h4>Job Title</h4>Factory Order Management Specialist<h4>Job Description</h4>The Factory Order Management Specialist is responsible for supporting the implementation of all Factory Order Management processes to ensure alignment with customer requirements and fulfillment of commitments, working under general supervision. The role ensures orderbook quality, confirms delivery dates for internal customer orders, ensuring alignment with supply planning goals and customer needs.The role prioritizes and processes order backlogs for assigned Key Markets efficiently, aiming to meet customer demands promptly. The role reviews system configurations, collaborates with international Key Markets to address challenges, validates sales orders meticulously, and coordinates with various departments for effective order handling and tracking. Your role:<ul><li>Confirms delivery dates of orders to internal customers with meticulous attention to detail, ensuring seamless alignment with supply planning objectives and adherence to customer requirements.</li><li>Prioritizes and executes order backlog for assigned Key Markets, proactively employing efficient strategies to expedite order processing and meet customer demands.</li><li>Reviews system configurations, initiate changes, and process upgrade orders, collaborating closely with international Key Markets to address and resolve any order-related challenges or discrepancies.</li><li>Validates sales orders, conducting thorough verification of all relevant information to ensure accuracy, completeness, and compliance with established standards and procedures.</li><li>Ensures execution of straightforward backorders with the Factory, ensuring seamless coordination to fulfill customer requirements promptly and maintain satisfaction levels at a high standard.</li><li>Provides guidance to Sales and Service teams, addressing inquiries, resolving issues, and facilitating smooth order transactions, thereby ensuring optimal customer service throughout the sales process.</li><li>Contributes to cross-departmental collaboration with Marketing, Config Management, Service Engineering, and Order Managers to implement configuration changes and enhancements as needed.</li><li>Guides the timely execution of SAP transactions for order handling, maintaining up-to-date and accurate data in the SAP order book to facilitate efficient order management and tracking.</li></ul>. You're the right fit if:<ul><li>3- 6 years of experience with in areas of Order Management, Logistics, Process Improvement, Business Administration</li><li>Bachelor's Degree in Supply Chain, Operations ,Business Administration, or equivalent.</li></ul>Preferred Skills:• Quality Specifications • Supply Chain Management (SCM) • Troubleshooting • Enterprise Resource Planning (ERP) Systems • Order Management Software • Data Analysis &amp; Interpretation • Business Acumen • Data Management • Order FulfillmentHow we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations. This is an onsite role. About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others. • Learn more about <a href="https://www.philips.com/a-w/about.html" rel="noopener noreferrer" target="_blank">our business</a>. • Discover <a href="https://www.philips.com/a-w/about/our-history.html" rel="noopener noreferrer" target="_blank">our rich and exciting history</a>. • Learn more about <a href="https://www.philips.com/a-w/about/environmental-social-governance/our-purpose" rel="noopener noreferrer" target="_blank">our purpose</a>. If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care <a href="https://www.careers.philips.com/global/en/our-culture" rel="noopener noreferrer" target="_blank">here</a>.<h4>Experience Level</h4>Senior Level

Philips

Factory Incharge

Specialist - Customer ExcellenceWork Flexibility: OnsiteWhat will you do<ul><li>Responsible and accountable for all sales and consignment order execution in JDE Oracle /IWOS and other CE-related tools.</li><li>Compliance with all company and business policies while executing orders and ensuring proper flow of information. Manage all communication of the customer excellence team related to sales orders, product availability, shipment-related information, and routing other queries to the right function.</li><li>Responsible for timely surgery billing, ensuring accurate processing and compliance with relevant regulations. Managing surgery-related reporting, including tracking key metrics and ensuring data accuracy.</li><li>Overseeing the replenishment of surgical inventory, coordinating with supply chain teams to maintain optimal stock levels. Verify all order lines and prepare status reports for all sales orders from receiving an order to final delivery.</li><li>Supporting the sales team as a single point of contact for all sales order-related inquiries, product availability queries, and any expedition required for rush orders.</li><li>Monitor and evaluate all order issues and resolve discrepancies to ensure accurate billing. Processing customer returns and ensuring compliance with company policy.</li><li>Timely debit/credit note generation related to any discrepancies or product returns as per policy and effectively communicating with stakeholders. Provide an interface with finance, sales, and the planning department for all customer excellence-related processes.</li><li>Evaluate all weekly, monthly, and yearly metrics for continuous improvement of the Order to Cash cycle.</li><li>Identifying and raising tickets with IT for areas of continuous improvement in CE processes. Providing an interface with the IT Department for CE process improvement projects, ensuring testing in Oracle and implementing solutions with stakeholders.</li></ul>What you need<ul><li>1-3 years of experience in supply chain operations or customer service.</li><li>Knowledge of the order-to-cash cycle and related experience.</li><li>Skilled in MS Excel / ERP end user.</li><li>Flexibility to work in rotational shift.</li><li>Engineering / Graduate / Supply Chain Graduate.</li></ul>Travel Percentage: 10%<h4>Experience Level</h4>Mid Level

Stryker India Private Limited

Customer Service Specialist

Manager - Order Management<h4>Company:</h4>Mercer<h4>Description:</h4>We will count on you to:<ul><li>Manage team and daily operations, make sure meet all service deliverables.</li><li>Act as first point of escalation for system and process issues day-to-day operations.</li><li>Develop and motivate team, including performance management, training and development of team members.</li><li>Highlight, escalate, communicate, and act on proactively any status risks to team members and/or stakeholders.</li><li>Ensure that the systems, processes, and procedures within your team are effective, efficient and are communicated and understood by all team members.</li><li>Adhere to all standards and guidelines established for line of business.</li><li>Liaise with stakeholders and other teams to ensure quick resolution to issues.</li><li>Build relationships with stakeholders and meet their expectations.</li><li>Participate in new member on-boarding activities. Go-to person for on-the-job training of employees in the order processing team.</li><li>Collaborate in discussions to solve moderate issues (e.g. field or result errors) advising of potential risk.</li><li>Resolve access/invoice/reporting related queries and act fast on client feedback.</li><li>Collate, review, and analyze data to provide management information/business reports.</li><li>Provide Refresher training as per calendar and delivers re-training to members requiring additional support.</li><li>Ensure all process documents such as SOPs, FAQs and DTPs are timely reviewed and updated.</li><li>Participate ad lead internal meetings and client meetings as required.</li></ul>What you need to have:  Knowledge &amp; Skills<ul><li>Minimum 7-9 Years’ experience in a professional organization</li><li>Able to lead by example in delivering excellent client service.</li><li>Good Interpersonal, analytical, and strong communication skills (verbal and written)</li><li>Flexible and results-oriented approach to meet varying client and business demands.</li><li>Exposure to participating or leading stakeholder/client calls</li><li>Work independently with stakeholders to understand requirements and delivering on same</li><li>Stakeholders Management</li><li>High level of organization and time management skills with ability to prioritize.</li></ul>Education:<ul><li>Any graduate</li></ul>What makes you stand out?<ul><li>Proven success working in fast-paced team environment, managing multiple projects simultaneously, and developing professional relationships inside the organization.</li><li>Have knowledge about Order Management and fulfilment process.</li><li>Ability to work in an agile environment and under time pressure.</li><li>Excellent problem-solving, analytical, organizational and communication skills</li><li>Business maturity - ability to prioritize and manage multiple work activities, working independently.</li><li>Flexibility to extend shift in case of business requirement.</li></ul>Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

Marsh McLennan

Assistant Warehouse Manager

Forecasting and Planning AnalystAmex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.The Forecasting and Planning team leads a multi-market, strategic planning process that drives outstanding customer service, improved profitability, and enables delivery capabilities that differentiate Amex GBT in the industry.  We are looking for experienced Call Center Forecasters and/or Planners to be a part of our global infrastructure using an innovative enterprise forecasting system supporting our end users.  This role will be responsible for the long term and short term forecasting, planning, and review coordination across diverse grouping of accounts.  The successful candidate will combine strong forecasting team with sound communication skills, while working with our global business partners. What You’ll Do<ul><li>Creates and maintains strong linkages with internal business partners.</li><li>Produces Short Term and long Term forecasts using econometric data, adjusting for seasonality and variance.</li><li>Maintains and modifies call center forecasting models.</li><li>Recommends operational processes that improve occupancy and statistically analyzes the impact of process improvement efforts on the business.</li><li>Leads the staff plan review process with operations making recommendations on staffing utilization.</li><li>Organize and lead discussions related to the assigned portfolio of business.</li><li>Using historical data along with available business intelligence, forecast daily, weekly, and period level contact volume and AHT </li><li>Generate accurate long-range (4-18 months) projections.</li><li>Generate Daily short-range (4 weeks) projections</li><li>Present forecast results in a clear, concise and useful way.                                     </li><li>Assist business partners with the analysis and interpretations of WFM forecasting data and make recommendations for changes to optimize productivity</li><li>Partner with Customer Service support teams to support process improvement initiatives </li><li>Ensures cohesion between period and weekly level forecast and the short range daily and interval level forecasts.</li><li>Maintain advanced Forecast models using Anaplan and Excel.</li></ul>What We’re Looking For<ul><li>Strong critical thinking and the ability to work proactively and independently 2 or more years of forecasting and/or planning experience.</li><li>Understanding of statistical time series modeling techniques and ability to apply theoretical techniques to real world issues.</li><li>Strong oral and written communication skills and be able to build and maintain effective collaborative relationships.</li><li>Understands the intricacies of forecasting and knows how to build a robust plan that accommodates for variation.</li><li>Degree in Statistics, Industrial Engineering, Engineering or related technical fields are preferred. Bachelor's degree or equivalent experience or 6 years related workload management experience. </li><li>Database management skills.</li><li>Minimum of 2 years call center experience and/or minimum 18 months resource planning experience.</li><li>Good working knowledge of IEX, or Aspect, ability to organize set priorities and multi-task within timescales, effective management of time, good understanding of processes and structure.</li><li>Extremely accurate in generating reports and presentation of data.</li><li>Excellent verbal, written communication and influencing skills.</li></ul>     LocationBangalore, India     The #TeamGBT ExperienceWork and life: Find your happy medium at Amex GBT.<ul><li>Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.</li><li>Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.</li><li>Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.</li><li>We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.</li><li>And much more!</li></ul>All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.<a href="https://explorer.amexglobalbusinesstravel.com/rs/346-POJ-129/images/Additional%20Disclosures%20in%20Accordance%20with%20the%20LA%20County%20Fair%20Chance%20Ordinance.pdf?version=2" rel="noopener noreferrer" target="_blank">Click Here</a> for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the <a href="https://www.amexglobalbusinesstravel.com/gbt-recruitment-privacy-statement/" rel="noopener noreferrer" target="_blank">Amex GBT Recruitment Privacy Statement</a>.What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!

American Express Global Business Travel

Business Intelligence Analyst

Analyst-Supply Chain ManagementDate Posted:2025-09-11Country:IndiaLocation:North Gate Business Park Sy.No 2/1, and Sy.No 2/2, KIAL Road, Venkatala Village, Chowdeshwari Layout, Yelahanka, Bangalore, Karnataka  560064Position Role Type:UnspecifiedWho We Are:Pratt &amp; Whitney is working to once again transform the future of flight—designing, building, and servicing engines unlike any the world has ever seen. And because transformation begins from within, we’re seeking the people to drive it. So, calling all curious. Come ready to explore and you’ll find a place where your talent takes flight—beyond the borders of title, a country, or your comfort zone. Bring your passion and commitment and we’ll welcome you into a tight-knit team that takes our mission personally. Channel your drive to make a difference into shaping an organization and an industry that’s evolving fast to the future. At Pratt &amp; Whitney, the difference you make is on display every day. Just look up. Are you ready to go beyond?What You Will Do:<ul><li>Work closely with Account Specialists to improve material flow</li><li>Drive Supply Chain KPI to improve suppliers’ performance</li><li>Ordering of parts, scheduling it with the vendors based on the requirement planning</li><li>Order fulfilment - PO creation &amp; promised date management</li><li>Shortage and risk management - WIP tracking &amp; Schedule alignment, Inventory pull-in &amp; pushout</li><li>Resolving delivery risks in supply chain</li><li>Stock transfers / interplant transfers and material allocation</li><li>Review and finalize the Lot Size – to optimize inventory across all plants</li><li>Engineering change incorporation</li><li>Managing safety stock levels</li><li>Execute and drive inventory strategy</li><li>Supplier quality management</li><li>Ensure accuracy of SAP parameters</li><li>Annual inventory reconciliation at suppliers</li><li>Support Account Specialists in improving suppliers’ performance</li></ul>Technical Experience:<ul><li>Ability to execute transactions in SAP</li><li>Navigate PLM systems, retrieve drawings and understand specifications</li><li>General understanding of procurement principles</li></ul>Qualifications You Must Have: <ul><li>Any Bachelors degree with 0-2 years of experience in material planning</li><li>Working experience of SAP (Good to have)</li><li>Experience user of the Microsoft Office (Word, Excel, PowerPoint)</li><li>Good analytical skills</li><li>High level of English language proficiency in listening, speaking, reading and writing</li><li>Must have good organizational skills, be able to prioritize work, accurately perform duties with constant activity in the area and pay close attention to detail</li><li>Must be a self-starter requiring minimum supervision and perform with a degree of accuracy in the execution of job assignments</li><li>Must be able to work in dynamic work environment, relate to others and maintain flexibility with schedules of the department</li><li>Open minded / Team player and good inter personnel skills</li><li>French proficiency.</li></ul>What We Offer: Long-term deferred compensation programs Daycare for young children Advancement programs to enhance education skills Flexible work schedules Leadership and training programs Comprehensive benefits, savings, and pension plans Financial support for parental leave Reward programs for outstanding workWork Location:<ul><li>BangaloreTravel:</li></ul><ul><li>No travel requirement</li></ul>Employment Type:<ul><li>Full-time</li><li>Required to work in EST shift (4:30 PM to 1:30 AM)</li></ul>RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.   Privacy Policy and Terms:Click on this <a href="http://www.rtx.com/privacy/Job-Applicant-Privacy-Notice" rel="noopener noreferrer" target="_blank">link</a> to read the Policy and Terms<h4>Experience Level</h4>Mid Level

Rtx India Private Limited

Supply Chain Manager

Operations Manager I-2Job Title:Operations Manager I-2Job Description<h4>Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.</h4><h4> </h4><h4> </h4><h4>Role and key responsibilities:</h4><h4> </h4><ul><li><h4>Analyze and maintain all Client Service Level Agreements, implementing improvement plans as needed.</h4></li><li><h4>Maximize revenue generation to achieve long- and short-term financial objectives (e.g., data collection for billable/non-billable hours, forecasting, budgeting, etc.).</h4></li><li><h4>Select, train, develop, and manage the performance of direct reports and their associates, ensuring work is assigned in alignment with organizational policies and applicable legal requirements.</h4></li><li><h4>Manage and review operational reports, including attendance adherence, PFP, client scorecards, and metrics management reports.</h4></li><li><h4>Build and strengthen relationships with client partners.</h4></li><li><h4>Provide leadership and guidance to direct reports to ensure consistent administration of company policies and standards, defining and implementing corrective actions as needed to meet operational performance goals.</h4></li><li><h4>Conduct regular one-on-one meetings with direct reports to review individual and team performance and provide ongoing developmental coaching.</h4></li><li><h4>Foster a positive work environment through employee engagement, addressing employee relations issues in a professional and timely manner.</h4></li><li><h4>Participate in cross-functional meetings to review insights from operational support functions—Training, HR, Quality, WFM, and TA—and collaborate on action plans to drive continuous improvement.</h4></li><li><h4>Implement best practices to exceed client expectations, ensure consistent performance, evaluate staffing needs (in coordination with BD and Client), and adjust resources to meet changing requirements.</h4></li><li><h4>Attend business reviews with the client.</h4></li><li><h4>Manage and oversee a team of team leaders.</h4></li><li><h4>Manages professional employees and/or supervisors or supervises large, complex technical or business support or production operations team(s).  Is accountable for the performance and results of a team within own discipline or function.  Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals. </h4></li><li><h4> </h4></li><li><h4>Adapts departmental plans and priorities to resolve operational challenges.  Decisions are guided by policies, procedures, and business plan; receives guidance from senior manager and/or director.  Provides technical guidance to employees, colleagues, and/or customers.  Has accountability for results in terms of costs, strategies, and employees.</h4></li><li><h4> </h4></li></ul><h4> </h4><h4>Key skills and knowledge:</h4><h4> </h4><ul><li><h4>Associate's degree in a related field, with more than seven years of experience (including at least two years of progressive management experience) preferred.</h4></li><li><h4>Call Center experience preferred.</h4></li><li><h4>Proven ability to coach and develop action plans that maximize performance and provide effective feedback.</h4></li><li><h4>Strong analytical skills with the ability to improve work processes and establish clear courses of action for self and others.</h4></li><li><h4>Ability to perform well under pressure, follow through on commitments, and maintain professionalism.</h4></li><li><h4>Excellent communication skills, both written and verbal, with the ability to present information effectively to internal and external stakeholders.</h4></li><li><h4>Demonstrated ability to organize and prioritize projects in a fast-paced, deadline-driven business environment.</h4></li><li><h4>Experience in mentoring, coaching, and leading a team of employees.</h4></li><li><h4>Willingness to work in a flexible schedule.</h4></li></ul><h4>   </h4><h4> </h4><h4>Qualification : Graduate</h4><h4> Disclaimer:</h4><h4> 'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for ‘recruitment’, ‘processing’ or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.'</h4>Location:IND Gurgaon - Bld 14 IT SEZ Unit 1, 5th, 6th and 17th FlrLanguage Requirements:Time Type:Full timeIf you are a California resident, by submitting your information, you acknowledge that you have read and have access to the <a href="https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/" rel="noopener noreferrer" target="_blank">Job Applicant Privacy Notice for California Residents</a><h4>Experience Level</h4>Mid Level

Operations Manager

Professional 1, Workforce ManagementSummaryA WFM RTA (Workforce Management Real-Time Analyst) is responsible for actively monitoring and managing call volumes, agent availability, and workload distribution in real-time to ensure service level agreements are met. This is achieved primarily by adjustments to schedules and agent assignments as needed throughout the day based on live data; their key responsibilities include analyzing queues for adherence opportunities and taking corrective actions to optimize operational efficiency via Teams chats with functional areas. Your Role in Our MissionReal-time monitoring - Continuously monitor call volumes, agent status (logged in, available, on calls, on breaks), and queue lengths to identify potential issues. Staffing adjustments - Proactively adjust agent schedules in real-time by adding or removing agents from queues based on call volume fluctuations. Break management - Ensure agents take scheduled breaks and manage unplanned absences to maintain optimal staffing levels. Adherence monitoring - Track agent adherence to their scheduled work times and identify deviations requiring intervention. Performance reporting - Generate real-time reports on key metrics like call volume, average handle time, and service level attainment. Collaboration with operations team - Work closely with operations managers to identify and address operational challenges, providing insights to improve scheduling strategies. Identifying trends - Analyze real-time data to identify patterns and trends that may impact service levels and proactively address potential issues. Escalation management - Escalate critical issues to relevant stakeholders when necessary, such as unexpected high call volumes or staffing shortages. System management - Utilize workforce management software to monitor real-time data, adjust schedules, and generate reports. What We’re Looking ForStrong analytical skills to interpret data and make informed decisions quickly Excellent communication skills to collaborate with operations teams and escalate issues effectively Ability to work under pressure and make rapid adjustments in a fast-paced environment Proficiency in workforce management software and tools Understanding of contact center operations and key performance metrics What You Should Expect in This Role Shift Timing: Night shift, 9 hours between 4:30 PM – 4:30 AM IST

Gainwell Technologies

Professional

Team Leader - OperationsAbout TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.NAHow We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.We invite you to explore all TaskUs career opportunities and apply through the provided URL <a href="https://www.taskus.com/careers/" rel="noopener noreferrer" target="_blank">https://www.taskus.com/careers/</a>.<h4>Experience Level</h4>Senior Level

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