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Process Developer - Order ManagementProcess Developer - Order Management-HIG024554Ready to shape the future of work?  At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.  If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.  Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.  Inviting applications for the role of Process Developer, Order Management Responsibilities •    Order processing: Receive and validate orders for hardware and subscriptions, ensuring all details are accurate. •    Inventory management: Monitor inventory levels to ensure availability of hardware for timely fulfilment. •    Subscription activation: Manage the activation process for subscription services, ensuring seamless access for customers. •    Customer communication: Maintain clear communication with customers regarding order status, delivery timelines, and any issues. •    Issue resolution: Address and resolve any discrepancies or issues related to orders promptly. •    Data entry: Accurately enter order details into the system for tracking and reporting purposes. •    Collaboration: Work closely with sales, logistics, and customer service teams to ensure smooth order processing. •    Reporting: Generate reports on order status, inventory levels, and subscription activations for management review. •    Compliance: Ensure all orders comply with company policies and regulatory requirements Qualifications we seek in you! Minimum Qualifications •    Bachelor's degree  •    Excellent professional experience in Order Management •    Industry Experience - Services or hi-tech industry •    Process/Domain Experience: o    Order Management (Entry/Amendment) o    Quote to cash process and sales administration •    Coordination with Logistics / Supply chain teams Preferred Qualifications/ Skills •    Ability to learn quickly •    Diploma / Post Graduation in International supply chain management / Sourcing Management •    Excellent Communication skill and the ability to engage customers in significant discussions •    Oracle, ServiceNow, SAP, knowledge and experience would be an added advantage •    Possess the following key behaviours: Accountability, Planning and Organization, Teamwork, Flexibility and Problem Solving •    Proficiency in coaching skills and with high level of confidentiality and professionalism Why join Genpact?  •    Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation  •    Make an impact – Drive change for global enterprises and solve business challenges that matter  •    Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities  •    Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day  •    Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress  Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.  Let’s build tomorrow together.  Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.   Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.   <h4 xmlns:ftl="http://www.taleo.net/ftl" xmlns:htm="http://www.w3.org/1999/xhtml" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">Job</h4> Process Developer<h4 xmlns:ftl="http://www.taleo.net/ftl" xmlns:htm="http://www.w3.org/1999/xhtml" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">Primary Location</h4> India-Hyderabad<h4 xmlns:ftl="http://www.taleo.net/ftl" xmlns:htm="http://www.w3.org/1999/xhtml" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">Schedule</h4> Full-time<h4 xmlns:ftl="http://www.taleo.net/ftl" xmlns:htm="http://www.w3.org/1999/xhtml" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">Education Level</h4> Bachelor's / Graduation / Equivalent<h4 xmlns:ftl="http://www.taleo.net/ftl" xmlns:htm="http://www.w3.org/1999/xhtml" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">Job Posting</h4> Oct 13, 2025, 11:39:44 AM<h4 xmlns:ftl="http://www.taleo.net/ftl" xmlns:htm="http://www.w3.org/1999/xhtml" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">Unposting Date</h4> OngoingMaster Skills List OperationsJob Category Full Time<h4>Experience Level</h4>Entry Level

Genpact

Process Developer

Team Leader, OperationsJob Title:Team Leader, OperationsJob DescriptionConcentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations. Role and Key Responsibilities:<ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements.</li><li>Regularly impart effective coaching to team members, ensuring consistent high performance delivery.</li><li>Identify performance related issues, develop an action plan for improvement and implement corrective actions.</li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) and financial expectations.</li><li>Communicate expectations to employees and provide timely updates.</li><li>Provide subject matter expertise in handling escalated customer calls as needed.</li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities.</li><li>Stay current on internal work processes, policies and procedures. Attend required manager development training.</li><li>Promote CNX values- “walk the talk” and lead by example.</li></ul>Key skills &amp; knowledge:<ul><li>Associate's degree in related field with two to four years of relevant experience preferred</li><li>Highly motivated individual with skills to develop and coach team members to achieve performance expectations.</li><li>Work well under pressure and follow through on items to completion!</li><li>Strong oral and written communication skills; Ability to lead team members, multi-tasking, prioritization and meeting timelines of deliverables.</li><li>Ability to mentor, coach and provide direction to team members.</li><li>Willingness to work in a flexible schedule.</li></ul>Educational qualification: Graduation Disclaimer:-'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for ‘recruitment’, ‘processing’ or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.'Location:IND Gurgaon - Bld 6 Ground &amp; First FloorLanguage Requirements:Time Type:If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the <a href="https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/" rel="noopener noreferrer" target="_blank">Job Applicant Privacy Notice for California Residents</a><h4>Experience Level</h4>Senior Level

Concentrix

Team Leader - Operations

Head of Operations We’re looking for a Senior Operations Leader who can build, scale, and lead the entire backend engine of our D2C business — spanning procurement, warehousing, logistics, inventory management, and customer experience.You’ll be responsible for turning complexity into order — designing scalable systems that can handle rapid growth while keeping customers happy and costs in check.<h3> </h3>Key Responsibilities<ul><li>End-to-End Operations Leadership: Oversee procurement, warehousing, logistics, order fulfillment, and customer service.</li><li>Process Design &amp; Scale: Create, document, and optimize SOPs for supply chain, dispatch, and reverse logistics.</li><li>Inventory &amp; Supply Planning: Manage forecasting, stock health, and reorder cycles across multiple SKUs and channels.</li><li>Vendor &amp; Partner Management: Negotiate and manage 3PLs, courier partners, and packaging suppliers for cost and SLA optimization.</li><li>Customer Experience: Drive post-purchase excellence — oversee response time, refunds, and complaint resolution metrics.</li><li>Technology &amp; Automation: Partner with tech/product teams to enhance operations through tools like Shopify, Unicommerce, Gorgias, or ERP integrations.</li><li>Data &amp; Insights: Track KPIs such as fulfillment SLAs, cost per order, NPS, and order accuracy — and continuously improve them.</li><li>Team Building: Lead and mentor an existing ops team (warehousing, logistics, customer support) to create a culture of ownership and performance.</li><li>Compliance &amp; Quality: Ensure all legal, procurement, and logistics compliances are met, maintaining Fitelo’s reputation for reliability.</li></ul> Ideal Candidate<ul><li>8–12 years of experience managing end-to-end operations in D2C, FMCG, or e-commerce environments.</li><li>Has scaled a D2C brand or business unit — built systems from scratch or optimized for 10x growth.</li><li>Strong understanding of fulfillment, inventory management, 3PL, and customer operations.</li><li>Analytical, structured, and data-driven; can use numbers to improve process efficiency.</li><li>Excellent communication and cross-functional collaboration skills.</li><li>Tier-1 education (Engineering or MBA) preferred.</li><li>Hands-on operator with a “roll-up-your-sleeves” startup mindset.</li></ul><h3> </h3>Why Join Fitelo<ul><li>Be part of a high-growth D2C brand redefining health and wellness in India.</li><li>Work directly with leadership and make a measurable impact on growth and customer delight.</li><li>Fast-paced, ownership-driven culture that rewards performance and innovation.</li><li>Opportunity to build scalable systems from 0 → 1 → 10 in a rapidly expanding product business.</li></ul>

Fitelo

Head of Operations

Team Leader What You’ll Do:<ul><li>Manage warehouse operations independently</li><li>Drive KRAs &amp; KPIs with accountability</li><li>Lead &amp; mentor a team of 15–30 executives</li><li>Handle MIS reporting with accuracy</li><li>Control inventory through WMS/ERP</li><li>Maintain health, safety, hygiene &amp; security standards</li><li>Foster a customer-first &amp; results-driven culture</li></ul> What We’re Looking For:<ul><li>BE/<a rel=\"noopener noreferrer\" href=\"http://b.tech/\" target=\"_blank\">B.Tech</a> / Graduate with 2–4 years of Warehousing &amp; E-Commerce experience (preferably H&amp;B / FMCG)</li><li>Hands-on experience with WMS/ERP systems</li><li>Strong communication &amp; interpersonal skills</li><li>Proven ability to lead from the front and motivate teams</li></ul> Share your resume now.

Purplle.com

Team Leader

Asset ExecutiveAbout Intugine: The physical goods we consume every day (think dairy, snacks, furniture, clothing, electronics, automobiles, etc.) are sourced, manufactured, stored, and moved across a highly intricate supply chain before they can reach us. The brands that operate these supply chains find it difficult to adhere to promised delivery times, meet customer expectations, or control operations costs. Intugine Technologies, one of the world’s leading multimodal supply chain visibility providers, helps brands across the globe optimize operations, reduce logistics costs, and delight customers. Our best-in-class visibility platform helps businesses gain comprehensive visibility over their supply chain across modalities(air/land/sea/rail). Over 75 large enterprises like Philips, Flipkart, Xiaomi, Diageo, Kuehne Nagel, Ultratech Cement, Myntra, Swiggy Instamart and Mahindra Logistics rely on Intugine to ensure efficiency in their everyday operations. Key Responsibilities:<ul><li>Maintain good relationships with clients and ensure timely communication </li><li>Manage and track company assets – from issuance to recovery </li><li>Coordinate asset repairs</li><li>Oversee warehouse operations, including inventory and stock management</li><li>Maintain proper documentation and records of assets </li></ul> What We’re Looking For: <ul><li>Willingness to learn and take initiative </li><li>Basic knowledge of Excel and documentation (training will be provided) </li><li>Strong sense of responsibility and ownership </li><li>Good communication skills and a cooperative attitude(Hindi, English )</li></ul> <h4>Experience Level</h4>Executive Level

Intugine Technologies Private Limited

Asset Operations Administrator

Demo Inventory Business Operations Analyst<h4>Job Description</h4>Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise. Agilent enables customers to gain the answers and insights they seek ---- so they can do what they do best: improve the world around us. Information about Agilent is available at <a href="http://www.agilent.com/" rel="noopener noreferrer" target="_blank">www.agilent.com</a>. Candidate will be a part of the Agilent Global Business Services with the following roles and responsibilities:<ul><li>Back End Operations, request management</li><li>Create Metrics, Reports and Dashboards basis business fundamentals to enable data-driven decisions</li><li>Customer Service &amp; Stakeholder management</li><li>Building the knowledge base from use cases and updating process documentation</li><li>Identifying repeat issues and tagging them to problems.</li><li>Professional, in-time and appropriate customer communication to provide them complete insight of the issue and/or the resolution provided or around the future course of action.</li><li>Participate in regular review, contribute with ideas around the issues, and provide necessary updates.</li><li>Learn about the upcoming changes and new functionalities in the process and ensure proactive support readiness.</li><li>Help drive process optimization changes to improve the overall support operations.</li><li>Sharing knowledge with peers as well as learning from them to eliminate and knowledge gaps.</li></ul><h4>Qualifications</h4>Mandatory Requirements:<ul><li>Knowledge of an order life-cycle e.g. Quote to Cash</li><li>Exposure to ERP Environment – preferably SAP ECC, SD &amp; MM</li><li>Overview of Supply Chain &amp; Inventory management</li><li>Customer Service &amp; Stakeholder’s Management</li><li>Expertise in MS Excel &amp; Power BI Skills</li><li>Any added knowledge of other AI tools &amp; Automation/Technical tools</li><li>strong verbal and written communication skills, as well as be good listeners</li><li>Ability to recognize process gaps and take initiative to lead process improvements</li><li>Uncompromising values: ability to work collaboratively while ensuring compliance - To be able to manage Audit &amp; Compliance requirements per Agilent's Policies</li><li>Able to establish and maintain strong relationships and transactional accuracy</li><li>Graduate/ Postgraduate with 6 - 8 years of experience.</li><li>Typically, at least 4-6 years of relevant experience for entry to this level.</li><li>Project management skills and expertise in designing and implementing process improvements.</li><li>Problem-solving abilities: Must have strong troubleshooting skills to find new ways to help clients with their diverse needs  </li><li>Out-of-Box and innovative thinking for problem resolution.  </li><li>Responsible for analysis and evaluation of user business problems and development of business system or process recommendations to meet requirements, including problem definition, evaluation of requirements, and implementation of systems/processes.</li><li>Solves straight-forward issues, challenges, and problems within system/process of specialization     </li><li>Deep knowledge and hands on in area of AI, Automation, Power BI,....</li><li>Ability to work in a dynamic and progressive global environment (multi-culture, multi- functional, remote environment, hybrid)</li></ul>Additional DetailsThis job has a full time weekly schedule.Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locationsAgilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.<h4>Travel Required: </h4>No<h4>Shift: </h4>Day<h4>Duration: </h4>No End Date<h4>Job Function: </h4>Administration<h4>Experience Level</h4>Senior Level

Agilent Technologies India Pvt Ltd

Inventory Management Executive

Operations Team Member-WBG OPERATIONS (OPS)-Customer Service DeskJob Description – Customer Service Desk Summary – CFO CenterBU – Customer Service Desk  Job DescriptionJob Role-•To handle day to day trade transactions, understanding client requirements,                                                      •Co-ordination with cpc for transaction processing and discrepancy resolution,                                         •Dealing and co-ordinating with various business groups within the bank,                                                  •Ensuring error-free and timely execution of trade transactions.                                                                         •Ensuring compliance and internal guidelines are being adhered to                                                                    •Co-ordinating with clients /Corr Banks for getting the queries raised by Trade Finance / CMS •Operations resolved in a timely manner.                                                                                                              •Issuance of Letter of credit.                                                                                                                                               •Initial scrutiny of documents for Trade before sending the documents to CPC for further processing. •Attending to front-end requirements of corporate customers.                                                                                •To co-ordinate with CPC / CMS / Clearing for all requirements of the customer and ensure that all deliverables are delivered / transactions processed as per the agreed TAT.                                              Job Requirement-•Qualification – Graduate / Post-Graduate                                                                                                         •Experience – 2 one year of relevant experience•Should be familiar with Trade Finance and CMS products. CMS – Chq collections (local, outstation, corr banks), Banker to Issue Operations.                                             <h4>Experience Level</h4>Mid Level

Kotak Mahindra Bank

Operations Associate

Operations Executive - Gurgaon (RI)About Rentokil Initial HygieneInitial Hygiene, part of the Rentokil Initial group, operates in 90+ countries, delivering trusted, science-backed hygiene solutions for over 120 years. Initial Hygiene offers the widest range of washroom hygiene services, including providing and maintaining products such as air fresheners, sanitisers, feminine hygiene units, hand dryers, soap dispensers, floor protection mats and scenting solutions. For more details: <a href="https://www.initial.com/in/" rel="nofollow noreferrer noopener">https://www.initial.com/in/</a>RequirementsAbout the Role:<ul> <li>The Executive/Sr. Executive - Operation will be responsible for efficiently managing client coordination, service operations, administrative functions, and reporting to ensure service excellence, compliance, and team performance.</li> <li>The incumbent will report to the Branch Manager. The incumbent will have to work as part of a multi-functional team, and this involves collaboration with the internal team and external stakeholders.</li> </ul>Job Responsibilities:<ul> <li>Coordinate with clients and maintain strong relationships to ensure service excellence and retention</li> <li>Schedule, plan, and allocate services, ensuring efficient team deployment and timely execution</li> <li>Validate and generate data, plans, and reports using the iCABS system</li> <li>Handle billing, invoice submissions, revisions, and credit note (CN) maintenance</li> <li>Follow up on POs, service contracts, legal agreements, and contract renewals</li> <li>Oversee office administration, statutory compliance, attendance, and petty cash management</li> <li>Manage vehicle maintenance and GPS tracking</li> <li>Supervise the service team and ensure smooth operation of the service centre</li> <li>Maintain inventory records, including battery stock	</li> </ul>Key Result Areas:<ul> <li>Client Relationship Management</li> <li>Service Planning &amp; Execution</li> <li>System &amp; Data Management</li> <li>Billing &amp; Documentation</li> </ul>Competencies (Skills essential to the role):<ul> <li>Client Service Orientation</li> <li>Effective communication skills</li> <li>Time Management</li> </ul>Educational Qualification / Other Requirement:<ul> <li>Any Graduate</li> <li>5 - 10 Years required </li> </ul>Role Type / Key working relationships:<ul> <li>Individual Contributor</li> <li>Internal team</li> <li>External stakeholders	</li> </ul>BenefitsWhat can you expect from Rentokil Initial Hygiene ?<ul><li>Our values lie at the core of our mission and vision. We believe that it’s our people who make our company what it is. We believe in:</li></ul><ul> <li>Service</li> <li>Relationships</li> <li>Teamwork</li> <li>Responsibility</li> </ul>DEI statement: At Rentokil Initial Hygiene, we believe in commitment to build an inclusive, varied workplace welcoming to people of all backgrounds.<h4>Experience Level</h4>Senior Level

Rentokil Initial Hygiene India Private Limited

Operations Executive

Order Management Specialist (AMER Shift - PST)To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryOperationsJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.Overview:The Order Management Specialist is responsible for ensuring all the orders, Credit and Cancellations are within Salesforce.com compliance policies and related documents are posted accurately within the Salesforce application. Individual must be able to work in a team environment, be self- motivated, and extremely detail-oriented. The requirements are for support in Pacific timezone (PST).  Key Responsibilities:* Review and process quotes to ensure compliance with Salesforce.com policies. * Adjust opportunities as per given guidelines to ensure accuracy for forecasting purposes * Respond to process &amp; policy questions and effectively communicate requirements * Manage queues and share best practices and knowledge as one Global Order Management Team * Establish strong relationships with Sales Operations, Renewals, Collections, Compensation, Legal, Sales, Provisioning, Services and other internal resources as appropriate * Participate in new process development and process improvement projects as well as other ad hoc projects * Coordinate the routing of documents for necessary internal and external signatures. Maintain an organized and auditable record of all reviewed and executed documents. * Process credit memos in alignment with company policies, approval workflows and SOX compliance requirements. * Manage and process order cancellations and reductions, ensuring accurate application of business rules and controls. * Communicate any discrepancies or issues to the relevant teams or management for resolution.Required Skills and Qualifications: * Must have strong research and problem-solving abilities * Excellent interpersonal skills; ability to articulate verbally and written, ability to think quickly * Excellent time management skills. * Ability to excel in a fast growing/fast paced environment, delivering accuracy while managing deadlines - adaptability is imperative. * Must be able to maintain a calm and positive attitude in stressful/ time sensitive situations. * Bachelor degree or equivalent combination of education and experience * Strong attention to detail and ability to maintain accuracy in a fast-paced environment. * Escalate complex issues to the appropriate channels for resolution. * Hands on experience on ERP systems for credit memo creation, preferably workday will be a plus. * Familiarity with Sarbanes-Oxley (SOX) compliance requirements, particularly as they relate to financial transaction processing. * Flexible availability to support operations primarily aligned with Pacific Standard Time (PST), while also accommodating varying work hours as needed to meet evolving business requirement.If you have the necessary skills and a passion for order management, we would love to have you join our team!Unleash Your PotentialWhen you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this <a href="https://careers.mail.salesforce.com/accommodations-request-form" rel="noopener noreferrer" target="_blank">Accommodations Request Form</a>.Posting StatementSalesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. <a href="https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal" rel="noopener noreferrer" target="_blank">Know your rights: workplace discrimination is illegal.</a> Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Salesforce.com India Pvt Ltd

Assistant Warehouse Manager

Operations Team Member-AFD SERVICES-RA OperationsKey area of operations are managing disbursements of :-Grade M1 Personal / business loanCommercial vehicle loansTractor finance.Commercial Vehical Loan Brief job descriptions :- Understanding on various Retail Asset Products (Consumer &amp; Commercial – PL, BL, OD, HF, LAP, CV, LCV, CE, TFE,)Preferably, experience in handling project workflows and exposure to retail assets.Good verbal and written communication skillsHaving 1 -2 yrs of experience in handling similar products.Should be hands on in excel operation with good typing speed.Should be able to follow bank’s guidelines and be open to learning new processes and system.Should be an effective team member of RA-Ops to handle loan disbursement

Team Leader - Operations
In a world where customers consistently interact with your brand across multiple channels-including digital and social-we at Startek value our ability to effectively garner those interactions and CX insights, analysing, unlocking, and providing intelligence that drives digital transformation and further revenues for you, our client.Put simply: we break down the complexity of your customer lifecycle and help your customers build and sustain emotional connections with your brand.Our tech-enabled and Human assisted digital solutions build both on your CX requirements and our business transformation expertise and willingness to consistently pivot, innovate, and take advantage of new digital technologies.It’s a robust approach. We’ve partnered with global brands for over 3 decades now -working with them across their consumer value chain and providing new age customer experience solutions and insights that are helping them define and reach their target audiences with greater efficiency and better value for every dollar spent.Our partnerships have always been about more than building emotional connections with customers; they are about using artificial intelligence, omnichannel orchestration and providing CX insights &amp; technologies, that has the power for digital transformation We do this across 46 locations in 13 countries, with over 40,000 employees managing almost half a billion customer interactions every year for over 150 clients in different industries.*** DISCLAIMER***With the increase of remote positions since COVID, many companies have seen an increase in false representation recruiters and offering fraudulent positions/pay rates that do not exist.These messages are from anonymous sources and crafted to appear as they are being sent from Startek recruiters.  All communication from Startek will have an email address from  “startek.com”.  Additionally, a scam message can request funds or other personal information prior to the offer letter being released.  This is not a standard operating procedure for Startek to be employed with the organization.Startek is not responsible for any fraudulent representing the company.  <h4>Experience Level</h4>Senior Level

Startek

Operations Executive (RI) - Bangalore SouthAbout Rentokil Initial HygieneRentokil Initial Hygiene India, operating in more than 75 countries is the trusted hygiene solution provider globally. Together with 100 years of experience with tailored solutions to meet customised business needs, assuring 100% peace of mind with Rentokil Initial services. Rentokil Initial offers the widest range of washroom hygiene services including the provision and maintenance of products such as air fresheners, sanitisers, feminine hygiene units, hand dryers, soap dispensers, floor protection mats. For more details: <a href="https://www.initial.com/in/" rel="nofollow noreferrer noopener">https://www.initial.com/in/</a>RequirementsAbout the Role:<ul> <li>The Operations Executive is responsible for client coordination, scheduling, data validation, financial management, contract follow-ups, team attendance and logistics with a focus on efficient material consumption analysis</li> <li>The incumbent will report to. The incumbent will have to work as part of a multi-functional team and this involves collaboration with the internal team and external stakeholders.</li> </ul>Job Responsibilities:<ul> <li>Efficiently coordinate with clients to meet their service needs.</li> <li>Schedule services effectively, optimising resources.</li> <li>Develop service plans for optimal execution.</li> <li>Data Validation and Report Generation</li> <li>Allocate tasks to the service team for timely execution</li> <li>Billing Management</li> <li>Invoice Submission/Upload to Clients</li> <li>Follow-ups on Purchase Orders, Service Contracts, Legal Agreements</li> <li>Contract Renewal and Follow-up</li> <li>Manage team attendance efficiently</li> <li>Petty Cash Maintenance</li> <li>Vehicle Usage and Maintenance</li> <li>Service Center Maintenance</li> <li>Analyze material consumption for cost efficiency</li> </ul>Key Result Areas:<ul> <li>Client Coordination</li> <li>Service Scheduling &amp; Planning</li> </ul>Competencies (Skills essential to the role):<ul> <li>Organizational skills</li> <li>Contract management</li> <li>Resource Allocation &amp; Optimization</li> <li>Team Management</li> </ul>Educational Qualification / Other Requirement:<ul> <li>Any graduate</li> <li>Fresher/ 1-2 year experience in operations</li> </ul>Role Type / Key working relationships:<ul> <li>Individual Contributor</li> <li>Internal team	</li> <li>External stakeholders	</li> </ul>What can you expect from Rentokil Initial Hygiene ?<ul><li>Our values lie at the core of our mission and vision. We believe that it’s our people who make our company what it is. We believe in:</li></ul><ul> <li>Safety</li> <li>Integrity</li> <li>Innovation</li> <li>Learning &amp; Development</li> <li>Open &amp; Transparent</li> <li>Performance Orientation</li> </ul>DEI statement: At Rentokil Initial Hygiene, we believe in commitment to build an inclusive, varied workplace welcoming to people of all backgrounds.BenefitsAre you interested? Here's what you can expect when you join usAttractive Base SalaryGroup Mediclaim Insurance Policy Travel ReimbursementEqual OpportunitiesRentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential..<h4>Experience Level</h4>Executive Level

Deputy Manager - Customer Care<h4>Responsibilities &amp; Key Deliverables</h4>
Overall Responsibility of Customer Care processes related activities- Dealer Management, On-field Service Delivery, Spares/Lubes/Warranty Management.Implementation of all processes and systems related to the service function at channel partners level.Ensuring standardized Service Infrastructure, facilities, quality manpower at channel partners level.To guide and conduct on the job training of the Service Mechanics for technical problem solving and debottlenecking at the dealerships.To attend and resolve the critical customer complaints and measure of customer satisfaction level.To work towards and increase dealer profitability by service schemes like service packages, service coverage improvements, free services, post warranty jobs, annual maintenance contracts.Ensure meeting spare targets of all channel partners and company promoted oil targets.Ensure coordination for timely spare parts orders execution for channel partners.Ensure dealer CSI score targets are met by driving improvement action plans.To provide feedback on competition new service schemes launched to the head of service and the Zonal/ Regional Customer Care Manager.To provide timely and qualitative Product feedback about critical and new defects to HO Product Monitoring Cell.Ensure warranty claims process adherence at the channel partners level.To ensure installation and establishing the entire service infrastructure, systems and processes at new dealerships.Conducting service audits periodically as per the company norms.Ensure Product training of the dealer, workshop manager and service mechanics<h4>Preferred Industries</h4>Agriculture ImplemenAutomobile<h4>Education Qualification</h4>
Bachelors of Technology; Bachelor of Engineering; Diploma in Engineering; Bachelors of Technology in Mechanical; Bachelors of Technology in Automobile; Bachelors of Technology in Agriculture; Bachelor of Engineering in Mechanical; Bachelor of Engineering in Automobile; Bachelor of Engineering in Agriculture; Diploma in Engineering in Mechanical; Diploma in Engineering in Automobile; Diploma in Engineering in Agriculture<h4>General Experience</h4>
1-4 Years of relevant experience as CCM<h4>Critical Experience</h4>
Minimum 1 year of on roll field service experience handling 7-10 dealers / workshops branches.Working Farm Knowledge of Tractors, Farming and Implements.Handling business volume of Spares and Oil of minimum 2 crore revenues<h4>System Generated Core Skills</h4>
Change ManagementChannel StrategyConsumer FocusCustomer Relationship Management (CRM)Product Knowledge &amp; ApplicationService Management<h4>System Generated Secondary Skills</h4><h4>Experience Level</h4>Mid Level

Mahindra And Mahindra Limited

Customer Success Manager

Operations Executive - Kolkata (RI)About Rentokil Initial HygieneInitial Hygiene, part of the Rentokil Initial group, operates in 90+ countries, delivering trusted, science-backed hygiene solutions for over 120 years. Initial Hygiene offers the widest range of washroom hygiene services, including providing and maintaining products such as air fresheners, sanitisers, feminine hygiene units, hand dryers, soap dispensers, floor protection mats and scenting solutions. For more details: <a href="https://www.initial.com/in/" rel="nofollow noreferrer noopener">https://www.initial.com/in/</a>RequirementsAbout the Role:<ul> <li>The Executive/Sr. Executive - Operation will be responsible for efficiently managing client coordination, service operations, administrative functions, and reporting to ensure service excellence, compliance, and team performance.</li> <li>The incumbent will report to the Branch Manager. The incumbent will have to work as part of a multi-functional team, and this involves collaboration with the internal team and external stakeholders.</li> </ul>Job Responsibilities:<ul> <li>Coordinate with clients and maintain strong relationships to ensure service excellence and retention</li> <li>Schedule, plan, and allocate services, ensuring efficient team deployment and timely execution</li> <li>Validate and generate data, plans, and reports using the iCABS system</li> <li>Handle billing, invoice submissions, revisions, and credit note (CN) maintenance</li> <li>Follow up on POs, service contracts, legal agreements, and contract renewals</li> <li>Oversee office administration, statutory compliance, attendance, and petty cash management</li> <li>Manage vehicle maintenance and GPS tracking</li> <li>Supervise the service team and ensure smooth operation of the service centre</li> <li>Maintain inventory records, including battery stock	</li> </ul>Key Result Areas:<ul> <li>Client Relationship Management</li> <li>Service Planning &amp; Execution</li> <li>System &amp; Data Management</li> <li>Billing &amp; Documentation</li> </ul>Competencies (Skills essential to the role):<ul> <li>Client Service Orientation</li> <li>Effective communication skills</li> <li>Time Management</li> </ul>Educational Qualification / Other Requirement:<ul> <li>Any Graduate</li> <li>5 - 10 Years required </li> </ul>Role Type / Key working relationships:<ul> <li>Individual Contributor</li> <li>Internal team</li> <li>External stakeholders	</li> </ul>BenefitsWhat can you expect from Rentokil Initial Hygiene ?<ul><li>Our values lie at the core of our mission and vision. We believe that it’s our people who make our company what it is. We believe in:</li></ul><ul> <li>Service</li> <li>Relationships</li> <li>Teamwork</li> <li>Responsibility</li> </ul>DEI statement: At Rentokil Initial Hygiene, we believe in commitment to build an inclusive, varied workplace welcoming to people of all backgrounds.<h4>Experience Level</h4>Senior Level

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