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MS Client Delivery Management- The role focuses on managing client delivery effectively.
- Candidates with experience ranging from freshers to 15 years are welcome.
- The position is based in Mumbai, indicating a need for local candidates or those willing to relocate.
- Responsibilities likely include overseeing project delivery, ensuring client satisfaction, and coordinating with various teams.
- Ideal for individuals looking to grow in client management and delivery roles.

NTT India

Client Support Manager

Lead Specialist WFM-3<ul><li>About us:As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers.Joining Target means promoting a culture of mutual care and respect and striving to make the most meaningful and positive impact. Becoming a Target team member means joining a community that values different voices and lifts each other up. Here, we believe your unique perspective is important, and you'll build relationships by being authentic and respectful.Overview about TIIAt Target, we have a timeless purpose and a proven strategy. And that hasn’t happened by accident. Some of the best minds from different backgrounds come together at Target to redefine retail in an inclusive learning environment that values people and delivers world-class outcomes. That winning formula is especially apparent in Bengaluru, where Target in India operates as a fully integrated part of Target’s global team and has more than 4,000 team members supporting the company’s global strategy and operations.The Target Enterprise Services (TES) organization is close to the action when it comes to communication—whether with guests or Target team members. From guest service professionals and product designers to vendor managers and financial and workforce management analysts, TES comprises several key and high-visibility areas that elevate and nurture Target’s distinctive reputation. We cultivate loyalty and satisfaction through exceptional service and support. And we foster a culture of responsive, knowledgeable and committed service—from the inside out—through enterprise services our people can count on.Beyond our world-class service centers, there are many important challenges to be met in other TES teams like the TES Operations and Product Team, which plays at the intersections of process and technology, and Service Delivery Enablement which develops comprehensive service delivery strategies for our service centers. TES Product Design manages and grows loyalty, frequency and other marketing programs for all Payment Cards (FPSC, Gift Card). Our Bank Program and included credit risk and compliance functions manage Merchandise Finance, Capital Finance, Expense Management and Financial Goals and Forecasts. And the TES Controller heads up TES Accounting and Financial Operations, including Accounting and Control, Retail Bankcard Services, Target Card Services, Fraud Prevention &amp; Dispute Resolution.As a WFM Lead Specialist, you will manage contacts and team member resources for Target service centers. Job duties may change anytime due to business needs<ul><li>As a WFM Lead Specialist, you will manage contacts and team member resources for Target service centers</li><li>You will use strong critical thinking and decision-making skills to ensure that service level and productivity metrics are achieved</li><li>You will provide detailed communication, both written and verbal, throughout the day to Workforce Management business partners and Service Center leaders</li><li>Responsibilities include managing service level performance for all service centers by analyzing Intra-day volume trends, agent skills, and schedule effectiveness to develop strategies to provide top level service</li><li>You will effectively execute contingency plans in the face of unexpected workflow changes or contact arrival patterns and sharing out Workforce Management system data with integrity and accuracy</li><li>You will identify and routinely link with Target partners whose activities may impact volume so these can be factored into forecasts to avoid unexpected volume spikes resulting in poor guest service</li><li>You will collect metrics on the service and staffing on service centers, analyze this data to determine what trends exist, and share meaningful insights with service center partners</li></ul>REPORTING/WORKING RELATIONSHIPS: <ul><li>Reports to the Manager WFM TII</li><li>Close partnerships with TES Service Center, HQ &amp; TII</li></ul>SHIFT REQUIREMENTS:<ul><li>Able to work on holidays, and weekends</li><li>45 Hours/Week with any two consecutive weekly offs</li><li>Rotational Shifts : Rotational Shifts : 24/7 primarily in evening and night shifts</li></ul>MINIMUM REQUIREMENTS: <ul><li>Four year college degree or equivalent with 2+ yrs. Service Center experience</li><li>Strong critical thinking and decision-making skills</li><li>Demonstrated ability to work independently, take initiative and handle multiple tasks</li><li>Strong technical skills, ability to work within multiple systems and proficiency MS Power Point, Advance excel, Data visualization tools</li></ul>Ability to prioritize responsibilities, work under pressure and within time constraints</li></ul><h4>Experience Level</h4>Senior Level

Target Corporation India Pvt Ltd

Lead Generation Intern

Project Manager Sales ManagerJob Description:The Site Supervisor will provide world class installation, startup, commissioning, test and inspection services leadership for large, high-profile customers for the Vertiv Switchgear and Busbar business. The site leader is the primary Vertiv Services representative for large jobs, from factory testing, through start-up, site acceptance testing, and project completion.  The site leader is required to establish, promote, and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate.Responsibilities: -<ul><li>Represent Switchgear and Busbar Services at all customer and contractor meetings for projects which he is assigned to by the Project Delivery Leader </li><li>Utilize standard Project Management tools to conduct the project effectively, achieving quality, financial and schedule targets</li><li>Coordinate installation, start-up, commissioning, inspection and site testing activities for assigned projects 
 <ul><li>Review scope of work requirements on the sales order</li><li>Review customer or third-party procedures and train personnel on those procedures</li><li>Define and manage  man-power needs for the job</li><li>Completion all documentation for job (technical submittals, as-built drawings, in-house test procedures)</li></ul></li><li>Coordinate with sales, order management, plants, logistics, contractors, services, and warranty groups throughout the project, escalating potential conflicts to avoid impact to the customer</li><li>Represent Services in front of the customer, contractor, consultants, commissioning agents</li><li>Assist contractors as required during installation of assigned projects
 <ul><li>Coordinate Pre-Site meetings with contractor</li></ul></li><li>Provide support to contractor for technical questions during installation</li><li>Support installation, start-up and site testing activities for assigned projects
 <ul><li>Ensure sufficient man-power on site each day to perform start-up and site testing work</li><li>Assist during start-up and site testing as necessary, depending upon man-power availability and site location</li><li>Provide first level of tech support assistance to speed up problem resolution</li><li>Monitor jobs for timely completion, work with sales rep on providing quotes for additional services not paid for, or excess labor requirements resulting from delays beyond Service control</li><li>Provide daily status reports to Project Manager, Project Delivery Leader and customer</li><li>Manage issues list and work to resolve issues in a timely manner</li></ul></li></ul>Technical: -<ul><li>Provide On-the-Job training and on-site direction to associates for assigned projects</li><li>Conduct field customer training for assigned projects as required</li><li>Communicate with Technical Support on equipment issues</li><li>Keep current on Method Statement, Safety Bulletins, Safety Field Change Notices, Field Change Notices, and Service Tips</li></ul>Safety: -<ul><li>Operate in a safe manner in accordance with published safety guidelines</li><li>Must wear appropriate PPE as per company guidelines and accordance with job duties</li><li>Report all work related accidents or injuries within 24 hours to the appropriate personnel</li><li>Must be a role model to fellow associates with regards to safety by setting a positive example</li><li>Point out potentially unsafe conditions to a customer or contractor, as necessary and based on extensive experience, with the authority to halt work on a project until conditions are corrected</li></ul>Administration: -<ul><li>Coordinate assigned project completion, customer training, and close-out</li><li>Provide all commissioning reports in a final package to the customer</li><li>Coordinate any additional training bought with the sales order</li><li>Provide Time and Material quotes for customers or contractors for assigned projects, as necessary</li><li>Coordinate subcontracted services and equipment rentals for assigned projects, </li><li>Provide accurate and timely reporting in accordance with published guidelines</li><li>Time cards, expense reports, ticket closure, forms, et al.</li></ul>Customer Satisfaction: -<ul><li>Provide proper and adequate communication to internal and external customers</li><li>Provide estimated time of arrival to the customer or contractor where applicable</li><li>Coordinate and attend customer or contractor meetings as required</li><li>Maintain customer satisfaction rates according to company guidelines </li></ul>Performance: -<ul><li>Excellent attention to detail, with the ability to work accurately in a busy and demanding environment.</li><li>Complete all work in an efficient and timely manner</li><li>Capable of making strong decisions, technical and commercial, under pressure</li><li>Properly evaluate site and equipment for appropriate billing status</li><li>Adhere to company dress code and safety regulations</li><li>Understand and comply with company startup/escalation process and procedures</li><li>In all aspects of job requirements, must lead by example, and conduct themselves in a higher standard.  Must act and perform as a role model to all field associates</li><li>Maintain proper and adequate level of internal communications </li><li>Ability to communicate with all levels within the organization: Managers, co-workers, Service Delivery Team, Sales, Plants, Application Engineering, Technical Support, electronic communications, et al.</li><li>Conduct themselves in a high degree of professionalism, and of service delivery</li><li>Ability to handle stressful situations and provide a calming effect to customer</li><li>High level of diplomacy when interacting with internal and external customers</li></ul>Qualifications: -<ul><li>Graduate of applicable University of Technology and six years minimum same or similar work experience. </li><li>Construction management experience, critical infrastructure expertise with Switchgear, Busbar and Power Distribution a plus. </li><li>Knowledge of construction, electrical and mechanical contracting. </li><li>Knowledge of engineering, manufacturing processes, data center infrastructure and commissioning processes is helpful.</li><li>Solid foundation of electrical power theory and application including thorough understanding of applicable safety procedures.</li><li>Provide on-site customer consultation, must be able to present themselves as an expert in the field</li><li>Expert analytical, problem-solving, and communication skills (verbal and written) required.</li><li>Able to manage customer expectations during stressful situations</li><li>A high degree of communication, organizational and management skills are required</li><li>Valid driver’s license is required</li><li>Must be able to read and interpret electrical line diagrams and blueprints</li><li>Ability to summarize and report all work related tasks performed</li><li>Ability to give technical assistance via the telephone to customers on a regular basis</li><li>Independently evaluate, recognize, and recommend acceptable customer solutions based upon site evaluation.</li><li>Recommend and direct activities at a customer site by leading technical activities of other technicians at a customer site</li><li>Strong computer skills including editing, formatting and using templates in Microsoft Office, CAD,  use of Internet for standards/products/manufacturer research and operation of computer-controlled test equipment. </li><li>Foster a Customer-First Mindset</li></ul>Physical &amp; Environmental Demands: -<ul><li>Frequent Standing</li><li>Frequent kneeling / crawling / stooping </li><li>Frequent bending / twisting</li><li>Frequent climbing (stairs, ladders)</li><li>Frequent driving (car)</li><li>Extreme cold (below - 20˚C)</li><li>Extreme heat (above + 37 ˚C)</li><li>Noise Level (Medium / High need to shout to be heard)</li><li>Working around moving machinery (fork-lifts, tractors)</li><li>Protective Equipment Required (earplugs, gloves, eyewear, respirator, mask, etc.)</li><li>Work outdoors (no effective protection from weather)</li></ul>Time Travel Required: -<ul><li>40% travels in the Eastern Europe Region</li><li>30% travels in the EMEA Region</li></ul>.<h4>Experience Level</h4>Mid Level

Vertiv Energy Pvt Ltd

Deputy Project Manager

Consultant - Transition ( BPO & End to end Transition is Mandatory) Pune Location<h4>Company Description</h4>WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.<h4>Job Description</h4>The Services Transition Manager is responsible for managing the end-to-end transition of client business processes into the BPO delivery environment.This includes planning, execution, and stabilization of transitions across finance, HR, customer service, or other outsourced functions, ensuring minimal disruption and full compliance with SLAs and contractual obligations.Key Responsibilities: Lead the transition lifecycle from contract signature to steady-state operations.Develop and manage transition plans, timelines, and resource allocations.Coordinate with client stakeholders, internal delivery teams, and enabling functions (HR, IT, Facilities, Compliance).Conduct due diligence and process mapping to assess scope, risks, and readiness.Define and track Service Acceptance Criteria (SAC) and ensure operational readiness.Oversee knowledge transfer, training, and documentation handover.Manage cutover planning, hypercare, and early life support (ELS).Ensure compliance with governance, risk, and control frameworks.Track and report on transition KPIs, risks, and mitigation plans.Drive continuous improvement and lessons learned post-transition.Support Pursuits from a transition standpoint, support creation of transition plans for RFx processes Required Skills &amp; Qualifications: Bachelor’s degree in Business, Operations, or related field.7+ years of experience in BPO transitions, project management, or service delivery.Strong understanding of BPO operating models, SLAs, and client onboarding.Experience in transitioning F&amp;A, HR, procurement, or customer service processes.Excellent stakeholder management and communication skills.Proficient in tools like MS Project, Excel, Visio, and collaboration platforms.Certifications preferred: PMP, PRINCE2, ITIL, Six Sigma.Desirable Attributes: Experience with global transitions across multiple geographies.Familiarity with shared services and GIC (Global In-house Center) models.Strong analytical and problem-solving skills.Ability to work in a fast-paced, matrixed environment.<h4>Qualifications</h4>Bachelors Degree, Masters degree<h4>Experience Level</h4>Senior Level

WNS Global Services Pvt Ltd

Consultant

Agility AssociateJoin our dynamic team to advance agile methodologies, fostering innovation and high-quality solution delivery in a collaborative environment.As an Agility Senior Associate in Branch Operations Product, you will contribute to the team by guiding and supporting solution delivery teams in adopting and adapting agile practices throughout the product development lifecycle. Leveraging your advanced knowledge of agile principles you will facilitate group discussions, decision-making processes, and collaborative activities to build continuous improvement and high performance. Your expertise in coaching, communication, and leadership will enable you to effectively manage complex projects, foster a culture of innovation, and enable the successful delivery of high-quality solutions.Job Responsibilities<ul><li>Facilitates the adoption and adaptation of agile methodologies within teams and provide guidance, training, and support to propel continuous improvement and high performance</li><li>Creates an environment of collaboration within the teams that allows for open dialogue and productive solutions for resolving conflicts</li><li>Enables agile project delivery by facilitating the prioritization of tasks and managing resources to effectively address complex situations to achieve project goals</li><li>Analyzes and interprets policies, identify key barriers, and apply your critical thinking skills to address challenges within the product development lifecycle</li><li>Facilitates scrum events including but not limited to; daily scrum, refinement, planning, review, and retrospective</li><li>Coaches the product owner to ensure the team is aligned with the product vision, product backlog, sprint goals, and other necessary information to produce the desired outcomes </li><li>Understands the customer and their needs by getting feedback to drive product development and maintaining a healthy backlog </li><li>Protects the team from churn by driving velocity improvements, lowering defect density, promoting more frequent deployments </li><li>Assumes ownership role in the team and has shared accountability with the team on delivery and continuous improvements </li></ul>Required Qualifications, Capabilities, and Skills <ul><li>2+ years of experience or equivalent expertise in a relevant domain, with a focus on guiding teams to adopt agile methodologies and practices</li><li>Demonstrate a comprehensive understanding of multiple product development lifecycle stages, methodologies, and best practices</li><li>Demonstrate proficiency in facilitating group discussions, decision-making processes, and collaborative activities within teams to achieve product goals</li><li>Showcase proficiency in agile delivery and agile approaches, with a developing ability to coach teams and strive for continuous improvement and high performance</li><li>Demonstrates complete end to end ownership of the quality of the application </li><li>Ability to use and analyze data/organizational metrics to identify trends, demonstrate progress and identify opportunities for the team </li><li>Working knowledge of collaboration tools such as JIRA, Confluence</li></ul>Preferred Qualifications, Capabilities, and Skills <ul><li>Bachelor's degree or equivalent experience</li><li>Familiarity with any kind of automation tool, project management skills</li></ul>JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our <a href="https://careers.jpmorgan.com/us/en/how-we-hire/faqs" rel="nofollow" target="_blank">FAQs</a> for more information about requesting an accommodation.<h4>Experience Level</h4>Mid Level

JP Morgan Services India Pvt Ltd

Team Associate

Service Delivery Leader - Partner RelationsJob Description:The goal of Extended Enterprise (DMT) is to make a significant and positive impact on the way Airbus employees and partners work, collaborate and share information as well as providing a foundational step for the digital transformation of Airbus.  This is achieved through the deployment and support of new tools and technologies enabling better cross functional collaboration, improved productivity, greater company and partner integration, and improved efficiency and more open and horizontal information exchange. A critical element required to achieve success for Extended Enterprise (DMT) is a clearly defined strategy supported by an effective transformation plan and operational controls. The SDL for  Partner Relations, you will be a key player in our organization, responsible for building, managing, and optimizing our relationships with external partners and business . This role is crucial for ensuring that our solutions meet the high standards of security, reliability, and performance required in the aerospace industry.  Qualification &amp; Experience:We seek out curious minds. We value attention to detail, and we care deeply about outcomes. We’re looking above all for passionate people, eager to learn, willing to share, challenge the as-is, and establish innovative ways of service improvement.  Are you ready to share this exciting challenge with us?   <ul><li>Bachelor/ Master Degree in Computer Science, Computer Engineering, Information Technology, or relevant field with 6-8 years of experience</li><li>ITIL Expert/Intermediate</li></ul> PRIMARY<ul><li>Develop Strategic Partnerships: Build and maintain strong, collaborative relationships with key external partners </li><li>Performance Monitoring: Define and Continuously monitor and evaluate partner performance against strict Service Level Agreements (SLAs) and Key Performance Indicators (KPIs), focusing on uptime, security compliance, and support responsiveness.</li><li>Supplier Risk Management: Proactively identify and mitigate risks</li><li>Communication &amp; Collaboration: Serve as the primary point of contact for external partners, facilitating seamless communication and collaboration with internal teams, including engineering, manufacturing, supply chain, and legal.</li></ul><ul><li>New Partner Identification &amp; onboarding survey</li></ul>   <h4>Required Skills &amp; Qualifications</h4><ul><li>ITIL: Good understanding</li><li>Experience: Proven experience in a partner-facing role within the IT or software industry, with a strong preference for candidates who have worked with engineering or manufacturing technologies in a regulated industry like aerospace, defense, or automotive.</li><li>Technical Expertise: Fair Understanding of Extended Enterprise Solutions</li><li>Negotiation &amp; Influence: Strong negotiation skills with a track record of managing complex contracts and achieving favorable terms.</li><li>Problem-Solving: Excellent analytical and problem-solving skills, with the ability to manage complex issues and drive effective solutions under pressure.</li><li>Interpersonal Skills: Exceptional communication and relationship-building skills to manage relationships with a diverse set of partners and internal stakeholders.</li><li>Education: A Bachelor's degree in Business, Engineering, Computer Science, or a related technical field is required. An advanced degree is a plus.</li></ul><ul></ul>GOOD TO HAVE<ul><li>SD Lifecycle and Architecture knowledge</li><li>Product Management</li><li>Business and end user experience oriented</li><li>Excellent analytical and troubleshooting skills.</li><li>Good Understanding  of Service Now is required </li><li>Work with minimal direct guidance, self-motivated and proactive</li><li>Excellent communication skills</li><li>Advanced level of English</li><li>French knowledge will be an added value</li></ul>This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.Company:Airbus India Private LimitedEmployment Type:Permanent-------Experience Level:ProfessionalJob Family:Digital &lt;JF-IM-DI&gt;<div><div><div><div>By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to <a href='\"mailto:emsom@airbus.com\"' target='\"_blank\"'>emsom@airbus.com</a>.</div></div></div></div>At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

Airbus Group India Pvt Ltd

Service Delivery Leader

Business Analyst- Program Management<h4>Department</h4>GAC<h4>Job Description</h4>We are seeking a highly skilled and experienced Agile Business Analyst to join our team. The ideal candidate will play a pivotal role in ensuring the successful implementation of products and solutions for our clients. You will work closely with various stakeholders, including Product Owners, IT teams, and end users, to understand client needs and effectively communicate them to implementation teams. This role requires strong leadership abilities, excellent communication skills, and a deep understanding of Agile methodologies.<h4>Open Positions</h4>1<h4>Mandatory Skills</h4>Presentation Skills, Stakeholder Management<h4>Education Qualification</h4>PMO Certification; Project management,<h4>Experience</h4>8 to 12 years

CRISIL Ltd

Business Analyst

Lead Business Execution AdministratorAbout this role:Wells Fargo is seeking a Program Analyst. We believe in the power of working together because great ideas can come from anyone. Through collaboration, any employee can have an impact and make a difference for the entire company. Explore opportunities with us for a career in a supportive environment where you can learn and grow. In this role, you will:<ul><li>Support performance of less experienced staff and overall effectiveness of team</li><li>Provide feedback and present ideas for improving or implementing processes and tools with the Strategy and Execution area</li><li>Implement strategic plans and makes changes to the plan as necessary</li><li>Perform complex administrative transactional and operational and customer support tasks</li><li>Ensure that projects operate with maximum efficiency</li><li>Provide subject matter expertise and interpretation of procedures to less experienced staff</li><li>Provide leadership to the team for the purpose of attaining a common goal</li><li>Interact with immediate team and external business partners on wide range of information</li><li>Provide guidance and subject matter expertise to immediate Strategy and Execution team</li></ul> Required Qualifications:<ul><li>6+ years of Administrative Support or Business Support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education</li></ul> Posting End Date: 2 Nov 2025*Job posting may come down early due to volume of applicants.We Value Equal OpportunityWells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.Applicants with DisabilitiesTo request a medical accommodation during the application or interview process, visit <a href='\"https://www.wellsfargojobs.com/en/diversity/disability-inclusion/\"' target='\"_blank\"'>Disability Inclusion at Wells Fargo</a>.Drug and Alcohol Policy Wells Fargo maintains a drug free workplace.  Please see our <a href='\"https://www.wellsfargojobs.com/en/wells-fargo-drug-and-alcohol-policy\"' target='\"_blank\"'>Drug and Alcohol Policy</a> to learn more.Wells Fargo Recruitment and Hiring Requirements:a. Third-Party recordings are prohibited unless authorized by Wells Fargo.b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Wells Fargo India Solutions Pvt Ltd

Business Operations Manager

Lead Business Execution ConsultantAbout this role:Wells Fargo is seeking a Lead Business Execution Consultant.In this role, you will:<ul><li>Lead cross functional teams to strategize, plan, and execute a variety of programs, services and initiatives</li><li>Drive accountability for assigned initiatives, limit risk exposure, and create efficiencies as appropriate</li><li>Review strategic approaches and effectiveness of support function and business performance</li><li>Perform assessments through fact finding and data requiring creative approaches to solving complex issues, and develop appropriate solutions or recommendations</li><li>Make decisions in highly complex and multifaceted situations requiring solid understanding of business group's functional area or products, facilitate decision making and issue resolution, and support implementation of developed solutions and plans</li><li>Collaborate and consult with members of the Business Execution team and team leaders to drive strategic initiatives</li><li>Influence, guide and lead less experienced Strategy and Execution staff within the group</li></ul>Required Qualifications:<ul><li>5+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education</li></ul>Desired Qualifications:<ul><li>Strong Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education</li><li>Ability to work under pressure and Rotational shifts</li><li>Experience working within one, or more of the Wholesale lines of business</li><li>Excellent verbal, written and interpersonal communication skills, with the ability to know your audience</li><li>Ability to effectively collaborate, partner, build relationships and influence across multiple lines of business at all organizational levels</li><li>Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment</li><li>Ability to interact with integrity and a high level of professionalism with all levels of team members and management</li><li>Ability to take initiative and work independently with minimal supervision in a matrix environment</li><li>Strong organizational, multi-tasking, and prioritizing skills</li><li>Ability to be flexible and adjust plans quickly to meet changing business needs</li><li>Ability to prepare reporting, metrics and presentation materials for various levels of leadership</li><li>Experience and understanding of enterprise business continuity planning policies and procedures</li><li>Intermediate / Advanced skills in MS-Office Suite (Specifically excel / PowerPoint)</li><li>Certification in BCP / Risk an added advantage</li></ul>Job Expectations:Incident Management Execution:<ul><li>Oversee the business execution of incident management practices to ensure timely and effective resolution of incidents.</li><li>Execute business strategies for incident handling in alignment with organizational objectives.</li><li>Lead cross-functional teams to coordinate the resolution of high-priority incidents and minimize downtime.</li></ul>Business Impact Analysis and Risk Mitigation:<ul><li>Conduct impact assessments to evaluate how incidents affect business operations.</li><li>Collaborate with stakeholders to identify risks, prioritize incidents, and allocate resources effectively.</li><li>Implement proactive measures to mitigate the risk of recurring incidents.</li></ul>Process Improvement and Optimization:<ul><li>Analyze incident management workflows to identify gaps and opportunities for improvement.</li></ul>Stakeholder Communication and Reporting:<ul><li>Serve as the primary business liaison during incident escalations, providing clear and concise updates to leadership and stakeholders.</li><li>Deliver detailed reports on incident trends, resolution timelines, and root cause analyses.</li><li>Recommend business execution strategies based on incident data and operational performance metrics.</li></ul>Policy Development and Compliance:<ul><li>Develop and enforce incident management policies, ensuring compliance with organizational standards and regulatory requirements. </li></ul>Collaboration with Business Units:<ul><li>Work closely with business leaders to align incident management efforts with organizational priorities.</li><li>Support business units in achieving operational goals by reducing service disruptions and downtime.</li></ul>Technology and Tool Utilization:<ul><li>Leverage Incident Management tools to manage incident lifecycles effectively.</li><li>Utilize analytics and monitoring tools to assess incident trends and propose data-driven solutions.</li></ul>Shift Schedule: Nigh shift - 18:30 to 03:30Posting End Date: 29 Oct 2025*Job posting may come down early due to volume of applicants.We Value Equal OpportunityWells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.Applicants with DisabilitiesTo request a medical accommodation during the application or interview process, visit <a href='\"https://www.wellsfargojobs.com/en/diversity/disability-inclusion/\"' target='\"_blank\"'>Disability Inclusion at Wells Fargo</a>.Drug and Alcohol Policy Wells Fargo maintains a drug free workplace.  Please see our <a href='\"https://www.wellsfargojobs.com/en/wells-fargo-drug-and-alcohol-policy\"' target='\"_blank\"'>Drug and Alcohol Policy</a> to learn more.Wells Fargo Recruitment and Hiring Requirements:a. Third-Party recordings are prohibited unless authorized by Wells Fargo.b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Business Development Consultant

Transport Zonal Assoc ManagerJob Title       :  Workplace – Transport Zonal Assoc ManagerCareer Level:  Assoc ManagerWorkforce    :  CS&amp;SSkill Track    :  Workplace Solutions, IndiaSpecialty      :  Employee Transportation Management Job Summary:  The Workplace Transport Zonal Lead is part of the core workplace transport operations team and responsible for managing the transport operations across NCR, Jaipur and KolkataShe/He will be responsible for effectively managing the transport operational delivery across their respective zone.Through strong governance capabilities and collaborative skills, the zonal lead will work closely with his/ her Supervisor (Workplace India Transport Operations Lead, key stakeholders, other corporate functions and external partners to meet and exceed the internal client/s expectations.This role involves managing the employee transportation in terms of compliance and employee safety Key Responsibilities:Transport Management: <ul><li>Manage and review the overall transport operations for the respective zone / city(ies)</li><li>Monitoring the business SLA in terms of on time arrival/departure of employees</li><li>Interface with other stakeholders (service management teams, business and suppliers) in order to meet all requirements</li><li>Conduct random quality assurance checks (Audits) to ensure service standards are being met.</li><li>Vigilant in achieving all day-to-day transport operational metrics for the zone / city(ies).</li><li>Drawing strategies in accordance to transport functions which can include changes to existing processes/practices or innovations in tandem to drive safe and compliant day to day transport operation</li><li>Strict compliance to all statutory, Accenture policies and internal audit requirements from an end-to-end functional perspective</li><li>Accountability for all out-sourced functions and ensure processes to be adhered.</li></ul>Supplier Management<ul><li>Track the governance score and performance of the suppliers through monthly operational reviews as per the parameters mentioned in the governance score card</li><li>Reflect the performance on the scorecard to constructively drive improvement in service levels</li><li>Ensure efficiency in security workforce deployment and monitor their attendance and deployment pattern</li></ul>Employee Transport Services<ul><li>Ensure smooth, safe and timely arrival/departure of cabs</li><li>Confirm the employee transport operations are compliant from a policy, employee safety and statutory perspective</li><li>Track and monitor employee satisfaction levels, take necessary steps proactively to address issues and reduce any potential escalations from a day-to-day operational perspective</li><li>Track the FCR’s (Service Request) closely and ensure proper resolution is given to the employees</li><li>Manage any escalations received from Business</li><li>Periodic connects with business leads and transport POCs</li></ul>Client Governance &amp; Audit<ul><li>Ensure the team conducts bay connects and town halls to discuss the ongoing transport issues and track it for closure</li><li>Ensure the team consistently delivers OTA/OTD as per Business SLA</li><li>Ensure BCP situations are managed well</li><li>Proactively highlight any potential risk situations and ensure that the risk is mitigated</li><li>Confirm the team and the fleet in each site are compliant to Accenture standard practice at the time of inter-facility audit, all the lapses are to be highlighted and fixed</li></ul>Team Development<ul><li>Ensuring the KPIs of each team members are tracked and followed through to execution. These KPIs in turn will determine for their promotion or to be placed under PIP</li><li>Confirm the team members are given soft and core capabilities skills training</li><li>Skip level reviews with the transport team members to understand their concerns and provide proper solution</li><li>Ensure employee enterprise ID creation/deletion and TMS access reviews are completed from time to time</li></ul>Relationships:  Reports to:                                 India Transport Operations lead                                    Supervises:                               JLL &amp; Genius team            External Relationships:               Service Management Teams, Transport and Security SuppliersKnowledge and Skill Requirements:<ul><li>Core Competency in area of expertise</li><li>Strategic thinking and effective communicator</li><li>Ground Operations management</li><li>Project and program Management</li><li>Excellent verbal and written communication skills.</li><li>Strong Knowledge of MS Office – Excel and PowerPoint.</li><li>Data Analytical skills.</li><li>Work effectively across cross functional skills</li></ul>

Accenture India Private Limited

Logistics Associate

Program/Project Management LeadProject Role : Program/Project Management Lead Project Role Description : Lead business and technology outcomes for assigned program, project, or contracted service. Leverage standard tools, methodologies and processes to deliver, monitor, and control service level agreements. Must have skills : Service Transition Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary: 
As a Program/Project Management Lead, you will be responsible for leading business and technology outcomes for assigned programs, projects, or contracted services. A typical day involves collaborating with various stakeholders to ensure that project goals are met, utilizing standard tools and methodologies to monitor progress, and ensuring compliance with service level agreements. You will engage in strategic planning and execution, while also addressing any challenges that arise during the project lifecycle, ensuring that all deliverables align with organizational objectives and client expectations.
 
Roles &amp; Responsibilities: 
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Facilitate communication between cross-functional teams to ensure alignment on project objectives.
- Develop and maintain project documentation to track progress and outcomes.
 
Professional &amp; Technical Skills: 
- Must To Have Skills: Proficiency in Service Transition.
- Strong understanding of project management methodologies and frameworks.
- Experience in risk management and mitigation strategies.
- Ability to analyze project performance metrics and implement improvements.
 
Additional Information: 
- The candidate should have minimum 3 years of experience in Service Transition.
- This position is based at our Gurugram office.
- A 15 years full time education is required.

Program Lead

Program/Project Management LeadProject Role : Program/Project Management Lead Project Role Description : Manage overall delivery of a program or project to achieve business outcomes. Define project scope and monitor execution of deliverables. Communicate across multiple stakeholders to manage expectations, issues and outcomes. Must have skills : Agile Project Management, Program Project Management, Agile Program Management, Microsoft Robotic Process Automation Advanced Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary: 
As a Program/Project Management Lead, you will oversee the comprehensive delivery of programs or projects, ensuring alignment with business objectives. Your typical day involves defining project scopes, monitoring the execution of deliverables, and facilitating communication among various stakeholders to effectively manage expectations, address issues, and achieve desired outcomes. You will engage with team members and stakeholders to foster collaboration and drive project success, adapting to challenges and ensuring that all aspects of the project are on track and aligned with strategic goals.
 
Roles &amp; Responsibilities: 
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Facilitate regular project meetings to ensure alignment and address any emerging challenges.
- Develop and maintain project documentation to ensure transparency and accountability.
 
Professional &amp; Technical Skills: 
- Must To Have Skills: Proficiency in Agile Project Management, Microsoft Robotic Process Automation Advanced, Agile Program Management, Program Project Management.
- Strong understanding of project lifecycle management and methodologies.
- Experience in stakeholder management and communication strategies.
- Ability to analyze project risks and implement mitigation strategies.
- Proficient in using project management tools and software for tracking progress.
 
Additional Information: 
- The candidate should have minimum 5 years of experience in Agile Project Management.
- This position is based at our Pune office.
- A 15 years full time education is required.

#ACN GN - SC&O - SCM Planning – Anaplan – ConsultantThe SCM Planning Consultant will be responsible for providing expertise in Anaplan and supply chain management to support project and program management. The role involves consulting on SCM planning strategies and implementing Anaplan solutions for clients. The ideal candidate should have 5-10 years of experience in SCM planning and consulting, with a strong understanding of Anaplan.

Project Management Consultant

GN - SC&O - BPM – IA – Senior ManagerManagement Consulting Senior Manager – Process ReinventionAccenture Strategy and ConsultingFind endless opportunities to solve our clients' toughest challenges, as you collaborate with exceptional people, the latest tech, and leading companies across industries. Business Unit: Strategy &amp; Consulting, Global Network I Areas of Work: Process Reinvention Hub | Level: Manager | Location: Delhi, Gurgaon, Mumbai, Pune, Bangalore, Hyderabad, Chennai | Relevant Years of Exp: 10+Explore an Exciting Career at Accenture Do you want to lead next-generation process reinvention. Are you enthusiastic about transforming how global enterprises operate by blending human ingenuity with digital intelligence? Does working in a collaborative, innovative-driven environment that values purpose and performance inspire you? Then, Accenture Strategy and Consulting is the right place for you to explore limitless possibilities. As Senior Manager, the role involves driving strategic initiatives, managing agentic led business transformations, and leveraging industry expertise to create value-driven solutions. Provide strategic advisory services, conduct market research, and develop data-driven recommendations to enhance business performance.As part of our Process Reinvention Hub practice within Strategy &amp; Consulting, you will help organizations reimagine and transform their value chains for tomorrow by leveraging AI, Lean Six Sigma and Business process management.Together, let us innovate, build competitive advantages, and improve business, and societal outcomes, in an ever-changing, ever-challenging world. Help us make supply chains work better, faster, and be more resilient, with the following initiatives:<ul><li>Co-create future-state architectures blending GenAI copilots, automation hubs, and data lakes with senior business stakeholders.</li><li>Have experience in Business Architecture Framing with help of Operating Model Design, Value Chain Analysis, Customer Journey Mapping, Business Capability Modelling etc. including mapping AI-enabled capabilities and agentic interaction layers.</li><li>Be adept in Process Discovery and/or Improvement initiatives and Process Intelligence / Mining (Celonis, Signavio, Power Automate).</li><li>Lead the creation of assets, accelerators, use case creation and enhancement for Reinvention Pods (playbooks, agent templates, prompt libraries)</li><li>Implement governance frameworks for AI/GenAI workflows ensuring transparency, accountability, and ethical compliance.</li><li>Partner with change management teams to drive stakeholder alignment, training, and sustained adoption of new processes.</li><li>Experience with team coaching, management, and development skills.</li><li>Lead business development initiatives and solutioning for RFP response especially in AI-infused transformation pursuits and RFPs.</li><li>Demonstrate leadership qualities and the ability to solve complex business problems.</li></ul>Bring your best skills forward to excel in the role:<ul><li>Strong analytical skills to reach clear-cut, methodical solutions.</li><li>Ability to connect process KPIs to AI-driven business outcomes.</li><li>Ability to solve complex business problems and deliver clients delight.</li><li>Storytelling with data and communicating AI/automation impact to non-technical stakeholders.</li><li>Excellent communication, interpersonal and presentation skills</li><li>Cross-cultural competence with an ability to thrive in a dynamic environment.</li><li>Strong team-management skills</li><li>Strong program management skills with the ability to structure, govern, and deliver multi-workstream transformation programs.</li><li>Experience managing multi-agent or AI-automation programs across business units.</li></ul>Your experience counts!<ul><li>MBA from Tier 1 or Tier 2 B-school.</li><li>Min. 10 years of relevant consulting experience in the required domain. </li><li>- Strong analytical, problem-solving, and communication skills. </li><li>- Ability to work in a fast-paced, dynamic environment.</li><li>Conceptual understanding of as-is processes around Procure to Pay, Order to Cash, Record to Report, Hire to Retire etc., ability to design to-be process and ability to overlay AI interventions.</li><li>Demonstrate in-depth knowledge of industry trends, ERP/CRM platform transformation journey, GenAI copilots, digital twins, self-optimizing supply chains and other innovative technologies, and tools.</li><li>Industry domain experience is desirable in industries like Manufacturing, Consumer Goods &amp; Retail, Life Sciences, Telecom, BFSI, Oil &amp; Gas, Energy &amp; Utilities, or High Tech industries.</li><li>Experience with lean six sigma projects and/or training/certification will be a plus.</li><li>Exposure to process mining analytics, FMEA frameworks, or Process Value Exploration models preferred.</li><li>Effective communication skills, especially around breaking down complex structures into digestible and relevant points for a diverse set of clients and colleagues, at all levels.</li></ul>

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