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<p>Barista</p><span class="rtltextaligneligible" data-careersite-propertyid="description" itemprop="description" lang="en-GB" xml:lang="en-GB"> <span class="jobdescription"> <div> <div> <div> <h4> <b> About Starbucks India </b> </h4> </div> <div> <p> Starbucks India is a 50:50 Joint Venture between Tata Global Beverages and Starbucks Coffee Company. Currently, we have presence in 30 cities with over 230 stores through a network of over 2,300+ passionate partners (employees). Our core business is more than just coffee. We are in the people business selling coffee. And we know our success depends on the people we hire, retain and develop. </p> <p> Our mission statement – “To inspire and nurture the human spirit – one person, one cup and one neighbourhood at a time” and core values are the roots of our culture and serve as guidepost for our partners. We’re called partners, because it’s not just a job, it’s our passion. Together, we embrace diversity to create a place where each of us can be ourselves. We always treat each other with respect and dignity. And we hold each other to that standard. </p> </div> </div> <div> <div> <h4> <b> Purpose and Scope of position </b> </h4> </div> <div> <p> <strong> This position contributes to our success by: </strong> </p> <ul> <li> Providing legendary customer service to all customers. </li> <li> This job creates the Starbucks Experience for our customers by providing customers with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. </li> <li> Barista is responsible for modelling and acting in accordance with TATA Starbucks guiding principles. </li> </ul> </div> </div> <div> <div> <h4> <b> Competencies </b> </h4> </div> <div> <div> Winning With Integrity </div> <div> Working Together </div> <div> Achieving Results </div> <div> Helping Others Succeed </div> <div> Living Our Misson And Values </div> <div> Making Every Customer Feel Special </div> </div> </div> <div> <div> <h4> <b> Summary of Key Responsibilities </b> </h4> </div> <div> <p> <b> Responsibilities and essential job functions include but are not limited to the following: </b> </p> <ul> <li> Acts with integrity, honesty, and knowledge that promote the culture and values of TATA Starbucks. </li> <li> Anticipates customer and store needs by constantly evaluating environment and customers for cues. </li> <li> Maintains a calm demeanour during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team. </li> <li> Develops enthusiastically satisfied customers all of the time. </li> <li> Welcomes and connects with every customer. </li> <li> Discover customer needs and appropriately suggests product with every customer to enhance service and meet sales goals. </li> <li> Responds to customer needs and says thank you to every customer. </li> <li> Demonstrates the "Just Say Yes" behaviour by taking care of customer needs. </li> <li> Delivers legendary customer service to all customers by acting with a “customer comes-first” attitude. </li> <li> Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. </li> <li> Contributes to a positive team environment by recognizing changes in partner behaviours that might signal potential problems or changes in partner morale and performance and communicating the changes to the immediate supervisor/store manager. </li> <li> Follows TATA Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift. </li> <li> Maintains a clean and organized workspace so that partners can locate resources and product as needed. </li> <li> Maintains regular and consistent attendance and punctuality. </li> <li> Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. </li> <li> Follows health, safety and sanitation guidelines for all products. Recognizes and reinforces individual and team accomplishments by using existing organizational methods. </li> <li> Protects employees and customers by providing a safe and clean store environment. </li> <li> Follows store policy and procedures for operational flow at each station. </li> <li> Maintaining cleanliness throughout the store by regularly cleaning and sanitizing all areas as required. </li> </ul> </div> </div> <div> <div> <h4> <b> Summary of Experience &amp; Education </b> </h4> </div> <div> <ul> <li> No experience required </li> <li> Minimum education qualification – 12th / Diploma + </li> </ul> </div> </div> </div> </span> </span>

Tata Starbucks Private Limited

Barista

<p>Barista</p><span class="rtltextaligneligible" data-careersite-propertyid="description" itemprop="description" lang="en-GB" xml:lang="en-GB"> <span class="jobdescription"> <div> <div> <div> <h4> <b> About Starbucks India </b> </h4> </div> <div> <p> Starbucks India is a 50:50 Joint Venture between Tata Global Beverages and Starbucks Coffee Company. Currently, we have presence in 30 cities with over 230 stores through a network of over 2,300+ passionate partners (employees). Our core business is more than just coffee. We are in the people business selling coffee. And we know our success depends on the people we hire, retain and develop. </p> <p> Our mission statement – “To inspire and nurture the human spirit – one person, one cup and one neighbourhood at a time” and core values are the roots of our culture and serve as guidepost for our partners. We’re called partners, because it’s not just a job, it’s our passion. Together, we embrace diversity to create a place where each of us can be ourselves. We always treat each other with respect and dignity. And we hold each other to that standard. </p> </div> </div> <div> <div> <h4> <b> Purpose and Scope of position </b> </h4> </div> <div> <p> <strong> This position contributes to our success by: </strong> </p> <ul> <li> Providing legendary customer service to all customers. </li> <li> This job creates the Starbucks Experience for our customers by providing customers with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. </li> <li> Barista is responsible for modelling and acting in accordance with TATA Starbucks guiding principles. </li> </ul> </div> </div> <div> <div> <h4> <b> Competencies </b> </h4> </div> <div> <div> Winning With Integrity </div> <div> Working Together </div> <div> Achieving Results </div> <div> Helping Others Succeed </div> <div> Living Our Misson And Values </div> <div> Making Every Customer Feel Special </div> </div> </div> <div> <div> <h4> <b> Summary of Key Responsibilities </b> </h4> </div> <div> <p> <strong> Responsibilities and essential job functions include but are not limited to the following: </strong> </p> <ul> <li> Acts with integrity, honesty, and knowledge that promote the culture and values of TATA Starbucks. </li> <li> Anticipates customer and store needs by constantly evaluating environment and customers for cues. </li> <li> Maintains a calm demeanour during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team. </li> <li> Develops enthusiastically satisfied customers all of the time. </li> <li> Welcomes and connects with every customer. </li> <li> Discover customer needs and appropriately suggests product with every customer to enhance service and meet sales goals. </li> <li> Responds to customer needs and says thank you to every customer. </li> <li> Demonstrates the "Just Say Yes" behaviour by taking care of customer needs. </li> <li> Delivers legendary customer service to all customers by acting with a “customer comes-first” attitude. </li> <li> Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. </li> <li> Contributes to a positive team environment by recognizing changes in partner behaviours that might signal potential problems or changes in partner morale and performance and communicating the changes to the immediate supervisor/store manager. </li> <li> Follows TATA Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift. </li> <li> Maintains a clean and organized workspace so that partners can locate resources and product as needed. </li> <li> Maintains regular and consistent attendance and punctuality. </li> <li> Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. </li> <li> Follows health, safety and sanitation guidelines for all products. Recognizes and reinforces individual and team accomplishments by using existing organizational methods. </li> <li> Protects employees and customers by providing a safe and clean store environment. </li> <li> Follows store policy and procedures for operational flow at each station. </li> </ul> </div> </div> <div> <div> <h4> <b> Summary of Experience &amp; Education </b> </h4> </div> <div> <ul> <li> No experience required </li> <li> Minimum education qualification – 12th / Diploma + </li> </ul> </div> </div> </div> </span> </span>

<p>Apprentice</p><span class="rtltextaligneligible" data-careersite-propertyid="description" itemprop="description" lang="en-GB" xml:lang="en-GB"> <span class="jobdescription"> <div> <div> <div> <h4> <b> About Starbucks India </b> </h4> </div> <div> <p> <span> <span> <span> <span> Starbucks India is a 50:50 Joint Venture between Tata Global Beverages and Starbucks Coffee Company. Currently, we have presence in 30 cities with over 230 stores through a network of over 2,300+ passionate partners (employees). Our core business is more than just coffee. We are in the people business selling coffee. And we know our success depends on the people we hire, retain and develop. </span> </span> </span> </span> <span> <span> <span> <span> Our mission statement – “To inspire and nurture the human spirit – one person, one cup and one neighbourhood at a time” and core values are the roots of our culture and serve as guidepost for our partners. We’re called partners, because it’s not just a job, it’s our passion. Together, we embrace diversity to create a place where each of us can be ourselves. We always treat each other with respect and dignity. And we hold each other to that standard. </span> </span> </span> </span> </p> </div> </div> <div> <div> <h4> <b> Eligibility </b> </h4> </div> <div> <ul> <li> <span> <span> <span> <span> Students pursuing 11th or Secondary / 10th pass level </span> </span> </span> </span> </li> <li> <span> <span> <span> <span> Minimum 16 years of age </span> </span> </span> </span> </li> <li> <span> <span> <span> <span> Valid Aadhar (National Identity) card </span> </span> </span> </span> </li> </ul> <p> </p> </div> </div> <div> <div> <h4> <b> Program Framework </b> </h4> </div> <div> <ul> <li> <span> <span> <span> <span> 12 months of Paid Apprenticeship with On the job training </span> </span> </span> </span> </li> <li> <span> <span> <span> <span> 9 hours (including 1hour break) per day and 5 days working </span> </span> </span> </span> </li> <li> <span> <span> <span> <span> Online Assessment on completion of 3 &amp; 11 months </span> </span> </span> </span> </li> <li> <span> <span> <span> <span> Government recognized &amp; Starbucks co-branded certificate on successful completion of the program </span> </span> </span> </span> </li> </ul> </div> </div> <div> <div> <h4> <b> Scope of Training </b> </h4> </div> <div> <ul> <li> <span> <span> <span> <span> Providing legendary customer service to all customers </span> </span> </span> </span> </li> <li> <span> <span> <span> <span> Creating the Starbucks Experience for our customers by providing customers with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. </span> </span> </span> </span> </li> <li> <span> <span> <span> <span> Apprentice is responsible for modelling and acting in accordance with TATA Starbucks guiding principles. </span> </span> </span> </span> </li> </ul> </div> </div> </div> </span> </span>

Apprentice

<p>Restaurant Manager</p><p><strong>JOB SUMMARY</strong></p><p> </p><p>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.</p><p> </p><p><strong>CANDIDATE PROFILE </strong></p><p> </p><p><strong>Education and Experience</strong></p><p>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</p><p>OR</p><p>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</p><p> </p><p><strong>CORE WORK ACTIVITIES</strong></p><p> </p><p><strong>Managing Day-to-Day Operations</strong></p><p>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</p><p>• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.</p><p>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.</p><p> </p><p><strong>Leading Food and Beverage Team</strong></p><p>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</p><p>• Encourages and builds mutual trust, respect, and cooperation among team members.</p><p>• Serves as a role model to demonstrate appropriate behaviors.</p><p>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.</p><p>• Develops specific goals and plans to prioritize, organize, and accomplish your work.</p><p>• Ensures and maintains the productivity level of employees.</p><p>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.</p><p>• Ensures compliance with all food &amp; beverage policies, standards and procedures by training, supervising, follow-up and hands on management.</p><p>• Ensures compliance with all applicable laws and regulations.</p><p>• Ensures compliance with food handling and sanitation standards.</p><p>• Ensures staff understands local, state and Federal liquor laws.</p><p>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</p><p>• Establishes guidelines so employees understand expectations and parameters.</p><p>• Monitors alcohol beverage service in compliance with local laws.</p><p> </p><p><strong>Ensuring Exceptional Customer Service</strong></p><p>• Provides services that are above and beyond for customer satisfaction and retention.</p><p>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</p><p>• Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.</p><p>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.</p><p>• Empowers employees to provide excellent customer service.</p><p>• Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.</p><p>• Handles guest problems and complaints.</p><p>• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.</p><p>• Ensures corrective action is taken to continuously improve service results.</p><p>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</p><p>• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment &amp; invitation to return).</p><p> </p><p><strong>Managing and Conducting Human Resource Activities</strong></p><p>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</p><p>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.</p><p>• Ensures employees are treated fairly and equitably. Strives to improve employee retention.</p><p>• Ensures employees receive on-going training to understand guest expectations.</p><p>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.</p><p>• Strives to improve service performance.</p><p>• Ensures recognition is taking place across areas of responsibility.</p><p> </p><p><strong>Additional Responsibilities</strong></p><p>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</p><p>• Analyzes information and evaluating results to choose the best solution and solve problems.</p><p>• Assists servers and hosts on the floor during meal periods and high demand times.</p><p>• Recognizes good quality products and presentations.</p><p>• Supervises daily shift operations in absence of Assistant Restaurant Manager.</p><p>• Oversees the financial aspects of the department including purchasing and payment of invoices.</p><p> </p>


  

<p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><h4>Experience Level</h4>Mid Level

Marriott Hotels India

Restaurant Manager

<p>Shift Supervisor</p><span class="rtltextaligneligible" data-careersite-propertyid="description" itemprop="description" lang="en-GB" xml:lang="en-GB"> <span class="jobdescription"> <div> <div> <div> <h4> <b> About Starbucks India </b> </h4> </div> <div> <p> Starbucks India is a 50:50 Joint Venture between Tata Global Beverages and Starbucks Coffee Company. Currently, we have presence in 30 cities with over 230 stores through a network of over 2,300+ passionate partners (employees). Our core business is more than just coffee. We are in the people business selling coffee. And we know our success depends on the people we hire, retain and develop. </p> <p> Our mission statement – “To inspire and nurture the human spirit – one person, one cup and one neighbourhood at a time” and core values are the roots of our culture and serve as guidepost for our partners. We’re called partners, because it’s not just a job, it’s our passion. Together, we embrace diversity to create a place where each of us can be ourselves. We always treat each other with respect and dignity. And we hold each other to that standard. </p> </div> </div> <div> <div> <h4> <b> Purpose and Scope of position </b> </h4> </div> <div> <p> <strong> This position contributes to our success by: </strong> </p> <ul> <li> Assisting the store manager in executing store operations during scheduled shifts. </li> <li> This job deploys partners and delegates tasks so that partners can create and maintain the Starbucks Experience for our customers. </li> <li> The incumbent is responsible for modelling and acting in accordance with TATA Starbucks guiding principles </li> </ul> </div> </div> <div> <div> <h4> <b> Competencies </b> </h4> </div> <div> <div> Achieving Results </div> <div> Helping Others Succeed </div> <div> Living Our Misson And Values </div> <div> Winning With Integrity </div> <div> Making Every Customer Feel Special </div> <div> Working Together </div> </div> </div> <div> <div> <h4> <b> Summary of Key Responsibilities </b> </h4> </div> <div> <ul> <li> Responsibilities and essential job functions include but are not limited to the following: </li> <li> Acts with integrity, honesty, and knowledge that promote the culture and values of TATA Starbucks. </li> <li> Anticipates customer and store needs by constantly evaluating environment and customers for cues. </li> <li> Maintains a calm demeanour during periods of high volume or unusual events to keep store operating to the prescribed standard so as to set a positive example for the shift team. </li> <li> Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. </li> <li> Provides feedback to store manager on partner performance during shift. </li> <li> Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager. </li> <li> Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partner performance. </li> <li> Delivers legendary customer service to all customers by acting with a ‘customer comes first’ attitude and connecting with the customer. Discovers and responds to customer needs. </li> <li> Develops positive relationships with shift team by understanding and addressing individual motivation, needs and concerns. </li> <li> Executes store operations during scheduled shifts. Organizes opening and closing duties as assigned. </li> <li> Follows TATA Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift. </li> <li> Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team. </li> <li> Follows up with baristas during the shift to ensure the delivery of legendary customer service for all customers. </li> <li> Maintains regular and consistent attendance and punctuality. </li> <li> Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. </li> <li> Follows health, safety and sanitation guidelines for all products. </li> <li> Recognizes and reinforces individual and team accomplishments by using existing organizational tools and by collaborating with the store manager to find new, creative, and effective methods of recognition. </li> <li> Maintaining cleanliness throughout the store by regularly cleaning and sanitizing all areas as required. </li> </ul> </div> </div> <div> <div> <h4> <b> Summary of Experience &amp; Education </b> </h4> </div> <div> <ul> <li> Minimum 1 year of experience of handling a team in a retail setup </li> <li> Minimum education qualification – 12th / Diploma + </li> </ul> </div> </div> </div> </span> </span>

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Restaurant / Hospitality / Tourism Jobs - 33 Verified Vacancies

Barista

Barista

Apprentice

Restaurant Manager

Shift Supervisor

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