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Assistant Manager - Process Training( Travel/Airlines/GDS) - GGN - REF80006L_2025183533<h4>Company Description</h4>WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.<h4>Job Description</h4>* Lead the training function for international ticketing, group bookings, and email support processes.* Act as a Subject Matter Expert (SME) in ticketing to design and deliver effective training programs.* Conduct onboarding and upskilling sessions for L2 – Complex itinerary trained resources.* Collaborate with operations and quality teams to identify training needs and close skill gaps.* Develop and maintain training materials, SOPs, and process documentation.* Monitor training effectiveness through assessments, feedback, and performance tracking.* Facilitate refresher courses and process updates in alignment with client and business requirements.* Minimum 2–3 years of experience in Corporate Travel training, with hands-on experience in at least one GDS (e.g., Amadeus/Sabre).* Strong facilitation and presentation skills; confident in leading virtual and in-person training sessions.* Excellent command of spoken and written English.* Proficient in creating training decks, manuals, and performance reports using Excel and presentation tools.* Strong analytical skills to assess training impact and identify improvement areas.* Ability to manage conflicts and provide constructive feedback to learners.<h4>Qualifications</h4>* Minimum 2–3 years of experience in Corporate Travel training, with hands-on experience in at least one GDS (e.g., Amadeus/Sabre).<h4>Experience Level</h4>Mid Level

WNS Global Services Pvt Ltd

Training Supervisor

MERN or MEAN Stack Corporate Trainer We are seeking an experienced MERN or MEAN Stack Corporate Trainer to join our team. As a Trainer, you will play a key role in delivering technical training programs for MERN (MongoDB, Express.js, React, Node.js) or MEAN (MongoDB, Express.js, Angular, Node.js) stacks to our clients. You will be responsible for designing and delivering engaging training sessions, mentoring participants, and ensuring a smooth transfer of knowledge to help them excel in their development careers. Experience: 3-5 YearsResponsibilities:<ul><li>Design and deliver comprehensive training sessions on the MERN /MEAN stacks, tailored to clients' requirements. Mode of training delivery could be PAN India location. (Working mode will be Hybrid)</li><li>Work closely with clients, project managers, and stakeholders to understand training needs and objectives.</li><li>Develop training materials, hands-on labs, and assignments to enhance learning outcomes.</li><li>Provide mentorship and support to participants throughout the training programs.</li><li>Stay updated on the latest trends and best practices in MERN/MEAN stack development and integrate them into training modules.</li><li>Troubleshoot and debug issues encountered by participants during training exercises.</li><li>Test and evaluate participants' understanding through assessments, project work, and interactive discussions.</li><li>Maintain a positive and engaging learning environment to foster participant growth and retention.</li><li>Offer post-training support to ensure knowledge transfer into workplace applications.</li></ul> Requirements:<ul><li>3+ years of cumulative experience in delivering training.&nbsp;</li><li>1+ years of experience in MERN or MEAN stack development.&nbsp;</li><li>Strong expertise in front-end technologies such as HTML, CSS, and JavaScript.</li><li>In-depth knowledge of React.js, Angular, and their ecosystem</li><li>Proficiency in back-end frameworks like Node.js and Express.js.</li><li>Hands-on experience with MySQL, MongoDB and related database technologies.</li><li>Strong verbal and written communication skills, with an ability to simplify complex concepts.</li><li>Prior experience in delivering technical training programs is a significant advantage.</li><li>Degree in Computer Science, Engineering, or a related field is preferred.</li><li>Familiarity with DevOps concepts and cloud is a plus.</li><li>Familiarity with other stacks such as DotNet or Java is a plus.&nbsp;</li></ul> Key personal attributes:<ul><li>Exceptional presentation skills with a strong stage presence to engage diverse audiences.</li><li>Ability to manage client interactions effectively, including requirement gathering and training feedback.</li><li>Proficient in developing and delivering training tailored to varying skill levels, from beginners to advanced developers.</li><li>Strong people motivator with high energy and enthusiasm for teaching and mentoring.</li><li>Proactive attitude with a commitment to understanding and exceeding client expectations.</li><li>Passionate about learning and staying ahead of the curve in emerging web technologies.</li><li>Strong problem-solving skills and the ability to resolve technical challenges during training.</li><li>Willingness to learn cloud technologies.</li></ul>

CloudThat Technologies Private Limited

Corporate Trainer

Cloud Security Trainer We are seeking a skilled and experienced Azure Security Trainer to join our team. The ideal candidate will have an understanding of Cloud /Cyber security practices and a passion for teaching and mentoring others. This role involves designing and delivering comprehensive training programs to help our clients and internal teams enhance their Azure security capabilities.&nbsp; Key Responsibilities:<ul><li>Create and conduct training sessions on Azure security best practices, tools, and technologies.&nbsp;</li><li>Design and update training materials, including presentations, hands-on labs, and documentation.&nbsp;</li><li>Assess the effectiveness of training programs through evaluations and feedback and make necessary improvements.&nbsp;</li><li>Keep abreast of the latest developments in Azure security and incorporate new knowledge into training programs.&nbsp;</li><li>Work closely with other departments to ensure training programs align with organizational goals and security standards.&nbsp;</li></ul>&nbsp;Required Qualifications:<ul><li>Bachelor’s or master’s degree in computer science, Information Technology, or a related field. Azure Cloud and security fundamentals is must.&nbsp;</li><li>Relevant certifications such as Security fundamentals, Microsoft Certified: Azure Security Engineer Associate, Microsoft Certified: Azure Administrator, or similar.&nbsp;</li></ul> Skillset:<ul><li>Intermediate level knowledge of Security fundamentals – security, compliance, zero trust principle, Threat detection and monitoring etc.&nbsp;</li><li>Excellent verbal and written communication skills, with the ability to explain complex concepts in a clear and concise manner.&nbsp;</li><li>Proven ability to design and deliver effective training programs.&nbsp;</li><li>Strong analytical and problem-solving skills.&nbsp;</li><li>Ability to adapt training methods to suit different learning styles and technical backgrounds.&nbsp;</li><li>Collaborative mindset with the ability to work effectively with cross-functional teams.&nbsp;</li></ul> Experience : 2-5 years

SAP Security Consultant

Technical Trainer<ul><li>Develop comprehensive training programs and materials specific to the copper business industry, including safety protocols, equipment operation, maintenance procedures, and industry best practices.</li><li>Deliver engaging and informative training sessions to employees, contractors, and stakeholders, ensuring a deep understanding of technical concepts and operational processes.</li><li>Assess the training needs of the workforce and tailor programs to address knowledge gaps and skill development requirements.</li><li>Collaborate with subject matter experts and operational teams to stay updated on the latest industry trends, technological advancements, and regulatory changes.</li><li>Monitor and evaluate the effectiveness of training initiatives, gathering feedback and performance data to continuously improve the training curriculum and delivery methods.</li><li>Ensure compliance with safety standards, operational procedures, and industry regulations throughout the training programs.</li><li>Maintain accurate records of training activities, participant progress, and certification documentation.</li><li>Provide mentorship and technical guidance to employees, promoting a culture of continuous learning and professional development within the organization.</li></ul>Bachelor's degree in a relevant technical field such as Mining Engineering, Metallurgy, or related disciplines<ul><li>6-10 years of experience in the Copper Business industry.</li><li>Proven track record in conducting technical training programs.</li><li>Demonstrated experience in the design and delivery of training materials.</li></ul>The road to empowerment is the one that guards a country’s stride onwards, keeping every hurdle that poses a threat to the constant pace of progress at bay. Yet another milestone in our growth story, is the business of Natural Resources. The scale of our business assures a steady availability of coal, extracted in the most responsible ways, which promises constant supply of power to both urban and rural geographies of India ensuring no hurdles are faced by the citizens in the path to achieving their dreams. The mining industry is considered a major contributor to the growth of the Indian economy. The mining business unit of the Adani group was established in 2007 as the last link in ensuring energy security for India. We are also developing and operating mines in Indonesia and Australia.In the past few years, we have transformed from a coal trading and importing company to a comprehensive integrated coal management company. We have a diversified trading portfolio and are involved in Coal and Coke trading.<h4>Experience Level</h4>Senior Level

Adani Enterprises Ltd

Computer Science Educator

Specialist - Training
In a world where customers consistently interact with your brand across multiple channels-including digital and social-we at Startek value our ability to effectively garner those interactions and CX insights, analysing, unlocking, and providing intelligence that drives digital transformation and further revenues for you, our client.Put simply: we break down the complexity of your customer lifecycle and help your customers build and sustain emotional connections with your brand.Our tech-enabled and Human assisted digital solutions build both on your CX requirements and our business transformation expertise and willingness to consistently pivot, innovate, and take advantage of new digital technologies.It’s a robust approach. We’ve partnered with global brands for over 3 decades now -working with them across their consumer value chain and providing new age customer experience solutions and insights that are helping them define and reach their target audiences with greater efficiency and better value for every dollar spent.Our partnerships have always been about more than building emotional connections with customers; they are about using artificial intelligence, omnichannel orchestration and providing CX insights &amp; technologies, that has the power for digital transformation We do this across 46 locations in 13 countries, with over 40,000 employees managing almost half a billion customer interactions every year for over 150 clients in different industries.*** DISCLAIMER***With the increase of remote positions since COVID, many companies have seen an increase in false representation recruiters and offering fraudulent positions/pay rates that do not exist.These messages are from anonymous sources and crafted to appear as they are being sent from Startek recruiters.  All communication from Startek will have an email address from  “startek.com”.  Additionally, a scam message can request funds or other personal information prior to the offer letter being released.  This is not a standard operating procedure for Startek to be employed with the organization.Startek is not responsible for any fraudulent representing the company.

Startek

Training Manager

Learning Content DeveloperAirbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.The Community You Will Join:<ul><li>You’ll collaborate with a diverse group of professionals who are passionate about adult learning, curriculum development, and instructional technology.</li><li>You’ll be part of a supportive environment that values knowledge sharing, creative solutions, and continuous improvement.</li><li>You’ll work alongside colleagues who encourage personal and professional growth, fostering a culture of inclusion and innovation.</li><li>You’ll help create engaging learning experiences that empower individuals and teams to reach their full potential at Airbnb.</li></ul>The Difference You Will Make:<ul><li>The ideal candidate will collaborate with subject matter experts to design, develop, and implement innovative instructional materials for online courses and learning pathways. </li><li>The instructional developer will be responsible for creating engaging content that meets learning objectives using learning management systems (LMS) and authoring tools. </li><li>The role involves evaluating the effectiveness of instructional content and revising materials based on learner feedback.</li></ul>A Typical Day: <ul><li>Collaborate with subject matter experts to develop engaging and effective instructional materials for online courses, training programs, and in-person learning experiences</li><li>Design and develop elearning modules, using authoring tools such as Articulate software, Video Software, and AI Simulation Software</li><li>Manage project timelines and coordinate with the project team to ensure timely delivery of all course materials</li><li>Conduct learning needs assessments and apply appropriate instructional design models, such as ADDIE, to design content</li><li>Create interactive storyboards, simulations, and multimedia elements that enhance the learning experience</li><li>Utilize learning management systems (LMS) to manage course content, track learner progress, and analyze learning outcomes</li><li>Revise and update instructional materials based on learner feedback, performance metrics, and evolving project goals</li><li>Develop and implement training programs for internal teams and professional development initiatives</li><li>Ensure that all instructional content is aligned with learning objectives, design principles, and best practices for online learning</li><li>Collaborate with cross-functional teams, including project managers, developers, and stakeholders, to meet organizational goals</li><li>Understand how Adult Learning and Neuroscience contribute to effective curriculum</li><li>Use multiple media and software tools skillfully (Well Said, Synthesia, AI Simulation Software Design)</li></ul>Your Expertise:<ul><li>Proven experience in instructional design, course development, and course design for online learning environments for the last 5-6 years</li><li>Proficiency in LMS platforms, similar systems</li><li>Expertise in using authoring tools such as Articulate products and Video Products (like Synthesia)  </li><li>Strong understanding of learning theories, instructional design models (such as ADDIE), and design principles</li><li>Excellent communication skills and ability to work with subject matter experts, stakeholders, and team members to meet project objectives</li><li>Strong organizational and project management skills, with the ability to manage multiple projects simultaneously</li><li>Experience in creating interactive content, including storyboards, simulations, and multimedia elements</li><li>Ability to analyze learning needs and develop innovative learning solutions</li><li>Experience in developing instructional materials for higher education, corporate training, and government agencies.</li></ul>Our Commitment To Inclusion &amp; Belonging:Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. <h4>Experience Level</h4>Mid Level

Airbnb India Private Limited

Educational Content Developer

Senior Associate Learning and TalentHuron is redefining what a global consulting organization can be. Advancing new ideas every day to build even stronger clients, individuals and communities. We’re helping our clients find new ways to drive growth, enhance business performance and sustain leadership in the markets they serve. And, we’re developing strategies and implementing solutions that enable the transformative change they need to own their future. As a member of the Huron corporate team, you’ll help to evolve our business model to stay ahead of market forces, industry trends and client needs. Our accounting, finance, human resources, IT, legal, marketing and facilities management professionals work collaboratively to support Huron’s collective strategies and enable real transformation to produce sustainable business results. Join our team and create your future.POSITION SUMMARY: The incumbent will play a crucial role in supporting the growth and development of Huron’s employees across entry and mid levels. This position ideal for someone who is passionate about employee learning and skills development. The incumbent will collaborate with leadership and HR teams to drive end-to-end execution of skills development programs that align business needs and employee growth.RESPONSIBILITIES:Learning Needs Assessment: o    Partner with leaders and business stakeholders to identify skills development needs. o    Conduct learning needs analysis through surveys, focus groups, and feedback to understand skills gaps. Program Design and Delivery: o    Design and develop skills development programs by applying instructional design principles, ensuring alignment with business needs and adult learning theories. o    Customize learning experiences that align with business needs and employee growth, leveraging various learning formats (e-learning, instructor-led, blended). o    Lead, facilitate, or coordinate learning sessions and workshops, both in-person and virtually. Learning Technology Management: o    Collaborate with the Learning Management System (LMS) team to ensure learning content is updated, tracking is accurate, and reporting is completed. o    Recommend and implement new tools, resources, or systems to enhance learning initiatives. Evaluation and Reporting: o    Assess the effectiveness of skills development programs through feedback, assessments, and key performance indicators (KPIs). o    Use data-driven insights to make improvements to learning programs and show measurable impact on performance and engagement. Culture and Engagement: o    Foster a learning culture by promoting continuous development and knowledge-sharing across teams.QUALIFICATIONS:•    Education: o    Bachelor’s Degree / Master’s Degree in Business Administration or Human Resources or Psychology or any other related field. o    Functional certifications related to Learning and Development (e.g. Instructional Design, Learning Delivery, Learning Evaluation) would be an added advantage.  •    Experience: o    6-8 years of experience in learning and development, talent development, or a related HR function. o    Proven experience in designing, delivering, and evaluating learning and development programs. o    Strong understanding of adult learning principles and development methodologies. o    Familiarity with learning technologies and platforms, such as LMS and e-learning tools. •    Skills and Competencies: o    Strong communication (verbal and written) and presentation skills with the ability to engage diverse audiences. o    Ability to build and maintain strong relationships with key stakeholders like business leaders, employees, and HR colleagues. o    Ability to work independently and manage multiple projects with competing priorities. o    Proactive mindset with strong problem-solving abilities and attention to detail. o    Skilled at using data to drive decision-making and improve learning outcomes. •    Desired Attributes: o    Passionate about employee development and the growth of talent. o    Collaborative team player with a positive, results-oriented attitude. o    Creative in delivering engaging, impactful learning experiences. <h4>Position Level</h4>Senior Associate<h4>Country</h4>India<h4>Experience Level</h4>Mid Level

Huron Eurasia India Private Limited

Senior Associate HR

TPO <ul><li>Experience - 5+ years</li><li>No. of Positions - 1</li><li>Immediate joiners or candidates with lessthan 30 days notice period only</li></ul> Share your updated resume now.

Tescra

Training and Development Manager

Fixed Term Staff - ANALYSTRoles &amp; responsibilities

 •Be a trusted partner, support in conceptualizing and ideating effective learning programs/journeys to for colleagues.


 •Actively work toward building trusted relationships with stakeholders.


 •Provide general administrative support to the L&amp;D team, such as scheduling meetings, printing training materials, and maintaining training resources.


 •Collaborate with Business Partners on various initiatives across GDC locations and ensure seamless delivery.


 •Support in preparing excel reports and developing Power Point presentations for key launches and reviews


 •Invest in establishing robust reporting by maintaining data, dashboards, and publishing key metrics.


 •Build collaborative relationships with vendor partners to ensure effective delivery


 •Maintaining and updating dashboards with targeted and achieved learning hours.


 •Ensuring MS Calendars are up to date for participants and facilitators.


 •Working closely with team on training deployment strategy.


 •Coordinate with external training vendors or consultants to ensure smooth delivery of training programs.

            Roles &amp; responsibilities

 •Be a trusted partner, support in conceptualizing and ideating effective learning programs/journeys to for colleagues.


 •Actively work toward building trusted relationships with stakeholders.


 •Provide general administrative support to the L&amp;D team, such as scheduling meetings, printing training materials, and maintaining training resources.


 •Collaborate with Business Partners on various initiatives across GDC locations and ensure seamless delivery.


 •Support in preparing excel reports and developing Power Point presentations for key launches and reviews


 •Invest in establishing robust reporting by maintaining data, dashboards, and publishing key metrics.


 •Build collaborative relationships with vendor partners to ensure effective delivery


 •Maintaining and updating dashboards with targeted and achieved learning hours.


 •Ensuring MS Calendars are up to date for participants and facilitators.


 •Working closely with team on training deployment strategy.


 •Coordinate with external training vendors or consultants to ensure smooth delivery of training programs.

            Roles &amp; responsibilities

 •Be a trusted partner, support in conceptualizing and ideating effective learning programs/journeys to for colleagues.


 •Actively work toward building trusted relationships with stakeholders.


 •Provide general administrative support to the L&amp;D team, such as scheduling meetings, printing training materials, and maintaining training resources.


 •Collaborate with Business Partners on various initiatives across GDC locations and ensure seamless delivery.


 •Support in preparing excel reports and developing Power Point presentations for key launches and reviews


 •Invest in establishing robust reporting by maintaining data, dashboards, and publishing key metrics.


 •Build collaborative relationships with vendor partners to ensure effective delivery


 •Maintaining and updating dashboards with targeted and achieved learning hours.


 •Ensuring MS Calendars are up to date for participants and facilitators.


 •Working closely with team on training deployment strategy.


 •Coordinate with external training vendors or consultants to ensure smooth delivery of training programs.

            <h4>Experience Level</h4>Senior Level

Kpmg India Services Llp

Assistant Manager - TrainingJOB SUMMARY Assists with identifying and addressing employee and organizational development needs. The position is assist in ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Assists in conducting needs assessments, designing and developing training programs and facilitating the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment. CANDIDATE PROFILE  Education and Experience• 2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the human resources or related professional area; certified trainer.OR• 4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required. CORE WORK ACTIVITIES Assisting with Administering Employee Training Programs• Promotes and informs employees about all training programs.• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.• Helps employees identify specific behaviors that will contribute to service excellence.• Ensures employees receive on-going training to understand guest expectations.• Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.• Meets with training cadre on a regular basis to support training efforts.• Observes service behaviors of employees and provides feedback to individuals and/or managers. Assisting with Evaluating Training Programs Effectiveness• Monitors enrollment and attendance at training classes.• Meets regularly with participants to assess progress and address concerns.• Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills.• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.• Measures transfer of learning from training courses to the operation.• Ensures adult learning principles are incorporated into training programs. Assisting with Developing Training Program Plans and Budgets• Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.• Assists with making any necessary adjustments to training methodology and/or re-trains as appropriate.• Aligns current training and development programs to effectively impact key business indicators.• Assists with establishing guidelines so employees understand expectations and parameters.• Develops specific training to improve service performance.• Drives brand values and philosophy in all training and development activities.• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Assisting with Managing Training Budgets• Assists with the development of the Training budget as required.• Assists with managing budget in alignment with Human Resources and property financial goals.• Assists with managing department controllable expenses to achieve or exceed budgeted goals.• Utilizes P-card if appropriate to control and monitor departmental expenditures. 


  

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<h4>Experience Level</h4>Mid Level

Marriott Hotels India

Curriculum Developer, Sales EnablementWe’re in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here, you lead with innovative thinking, grow along with us, and join the smartest team in the industry.This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us.What you will be doingPure Storage is committed to providing best-in-class learning experiences for our worldwide seller community. We're looking for a talented, enthusiastic, and accomplished learning professional to join our Global Enablement organization to create courses, assessments, and enablement experiences for our Global Sales Organization, which includes sales, partner sales, and sales leader roles.As a curriculum developer, you will be responsible for developing and updating sales-focused training courses, curriculum, and materials, covering sales processes, sales tools and technology, and sales skills to support strategic sales initiatives and go-to-market (GTM) objectives. With this opportunity, you will leverage your skills and experience in curriculum design and development to help build and maintain sales training in a growing and rapidly evolving go-to-market organization that delivers incredible outcomes for our customers. The ideal candidate is extremely learner-focused and driven to innovate as we build and transform how we train and develop our Global Sales organization. The right candidate is creative, driven, not afraid to roll-up their sleeves, and has demonstrated an ability to address real learning needs and revolutionize the way people learn. This individual will need to be self-motivated, willing to learn, highly conceptual, receptive to feedback, and have what it takes to challenge the status-quo. Key responsibilities include:<ul><li>Developing and designing sales training courses for a variety of training modalities, including on-demand (eLearning), live virtual and in-person experiences, peer-to-peer learning, and assessments.</li><li>Working in collaboration with the US-based team to define course requirements, create course deliverables, and manage the work through, potentially including the delivery of the course. Key activities include:</li><ul><li>Developing course facilitation, instructor, and student guides. </li><li>Managing, maintaining, and updating training materials and course catalogs.</li><li>Developing and maintaining hands-on activities and labs.</li><li>Aligning sales curriculum to company initiatives and roadmap.</li><li>Incorporating Pure sales strategy and process into product training applying knowledge of sales processes, tools, methodology, and skills into training.</li><li>Implementing course updates based on survey feedback and field feedback.</li></ul><li>Collaborating with content creators across the company to identify the best content possible to accelerate the success of the audience.</li><li>Bringing a creative approach to learning and teaching.</li></ul><ul><li>Conducting reviews and implementing feedback from stakeholders, SMEs, and design managers to ensure high quality standards of deliverables</li></ul>What you bring to the team<ul><li>BTech (Computer science) or BSc. Computer Science or BCA or or an equivalent degree.</li><li>Bachelor’s degree in Instructional Design, Education Technology, or similar field, or a completion of a certificate program would be preferred.</li><li>Minimum of 5 years working in a Curriculum Development or Instructional Design role and worked on Sales training.</li><li>Excellent English verbal and written communication skills, including skills in collaborating with subject matter experts and managers to help write, design, and develop, and manage projects.</li><li>Experience working in a sales enablement organization and/or field role. </li><li>Experience in instructional design (Bloom's taxonomy, Gagne’s 9 principles, ADDIE, ARCS model, etc.), criterion-referenced instruction, performance-based delivery, and developing, leading, and implementing design projects.</li><li>Experience using content generation tools (Articulate Storyline360, Articulate Rise360, Adobe Captivate, or similar).</li><li>Skilled in the creation, implementation, and validation of assessments to measure the effectiveness of training to achieve business priorities and significantly impact results.</li><li>Experience using video editing tools (Final Cut, Adobe Creative Cloud, Adobe Premiere, After Effects, Camtasia, or similar).</li><li>Able to use G suite applications (Google Slides, Docs, Sheets, etc.)</li><li>Demonstrated knowledge of technical solution areas, including databases, analytics, containers, etc., is a strong plus.</li><li>Experience with general principles of graphic design is a strong plus.</li><li>Experience with current instructional innovation and technology, such as AI tools, gamification, AR/VR  is a strong plus. </li></ul>Assessment will be provided by the recruiter and you need to submit the assessment.WHAT YOU CAN EXPECT FROM US:<ul><li>Pure Innovation: We celebrate those who think critically, like a challenge and aspire to be trailblazers.</li><li>Pure Growth: We give you the space and support to grow along with us and to contribute to something meaningful. We have been Named Fortune's Best Large Workplaces in the Bay Area™, Fortune's Best Workplaces for Millennials™ and certified as a Great Place to Work®!</li><li>Pure Team: We build each other up and set aside ego for the greater good.</li></ul>And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources and company-sponsored team events. Check out <a href="http://purebenefits.com">purebenefits.com</a> for more information.ACCOMMODATIONS AND ACCESSIBILITY:Candidates with disabilities may request accommodations for all aspects of our hiring process. For more on this, contact us at <a href="mailto:TA-Ops@purestorage.com">TA-Ops@purestorage.com</a> if you’re invited to an interview.OUR COMMITMENT TO A STRONG AND INCLUSIVE TEAM:We’re forging a future where everyone finds their rightful place and where every voice matters. Where uniqueness isn’t just accepted but embraced. That’s why we are committed to fostering the growth and development of every person, cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership. Pure is proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire.<h4>Experience Level</h4>Mid Level

Pure Storage India Pvt Ltd

Curriculum Designer

Senior Manager - Zonal TrainingAbout the companySBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone.SBI Card is proud to be an equal opportunity &amp; inclusive employer and welcome employees without any discrimination on the grounds of race, colour, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work.Join us to shape the future of digital payment in India and unlock your full potential.What’s in it for YOU<ul><li>SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees</li><li>Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees</li><li>Dynamic, Inclusive and Diverse team culture </li><li>Gender Neutral Policy</li><li>Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits</li><li>Commitment to the overall development of an employee through comprehensive learning &amp; development framework</li></ul>Role Purpose Responsible for managing a team of 5-10 Area Training Managers (ATMs) and 70+ Trainers for ensuring seamless execution of all functional training to all Sales &amp; Non Sales NFTE's and productivity of sales NFTE new joiners (M1-M3 Vintage) to be benchmarked as per standards set by the organization. Drive  the training requirement of almost 6K +Sales NFTEs and drive new hire productivity of almost 1500+ NFTEs month on month through training interventions both on &amp; off the field.Role Accountability <ol><li>Responsible for the training requirement of almost 6K +Sales NFTEs and drive new hire productivity of almost 1500+ NFTEs month on month through training interventions both on &amp; off the field.</li><li>Ensure productivity of sales NFTE new joiners (M1-M3 Vintage) as per standards set by the organization for the entire zone through a team of FTE’s Area Training Managers and NFTE Trainers </li><li>Manages a team of 5-10 Area Training Managers (ATMs) and 70+ Trainers</li><li>Liaison with ext+B2ernal stakeholder Zonal Sales Manager / Circle Head  &amp; Regional Sales Manager (RSMs~18) </li><li>Skilling of Area Training Managers on a quarterly basis – New Product/process updates, soft skills – team management, stakeholder management etc., IT skills – Excel, Powerpoint, Dashboard etc., </li><li>Conduct OJT’s &amp; mystery shopping of Area Training Managers on Training activities, process, documentation, trainers claim processing etc.</li><li>Undertake a minimum 8 field visit audits per month across different ATM patches to track OJT impact, all feedback must be documented</li><li>Ensure seamless execution of all NHO Batches in the mapped territory – trainer mapping, delivery of training, Certification &amp; handover of executives to sales</li><li>Drive a minimum 2 Training impacted Business Initiatives in the FY, preferably green belt, or Lean projects with the internal Quality Team to improve the overall business performances</li><li>Initiatives need to be defined, agreed with NTM &amp; Training Lead same should be in consultation with sales stakeholders.</li><li>Ensure the quality of NHO &amp; Post NHO Refresher training through monitoring checks/ field visits to ensure the efficiency of training as per laid down SOP+B22</li><li>Connect with ZSM/RSM through extensive travel and have stakeholder connect through proper communication on training &amp; business deliverables, share training updates/business initiatives and minute the meetings</li><li>Publish monthly sales training dashboards in the format prescribed by the HO</li><li>Ensure Quality of Training coverage &amp; learning impact in non-Sales Functions, train the trainers on facilitation skills .</li><li>Drive New hire productivity matrix of Customer Service Agents through assigned vendors</li><li>Supervise and ensure that all trainers in the span conduct NHO efficiently without errors by following the facilitator's guide.</li><li>Ensure all mandatory &amp; refresher trainings are well planned, executed with maximum attendance</li><li>Trainer’s Certification to be completed within 30 days of joining - 3 days by ATM followed by 2 days of certification by ZTM/RTM (either face to face or virtually)</li></ol>Measures of Success <ol><li>New hire productivity slope targets as per MOU                                         </li><li>TTT coverage</li><li>Training coverage as per MOU</li><li>Timely closure of mandatory guideline certifications</li><li>Accuracy in attendance management on Mgurukul</li><li>Timely &amp; accurate MIS/business reporting</li><li>Timely closure &amp; roll-out of stakeholder dashboards</li><li>No adverse observations in internal/external audits</li><li>Process adherence as per MOU</li></ol>Technical Skills / Experience / Certifications<ol><li>Should have proven team management skills     </li><li>Should have experience and ability to manage a large stakeholder group </li><li>Sales &amp; training experience is must</li></ol>Competencies critical to the role<ol><li>High Impact Communication</li><li>Planning &amp; Organizing</li><li>Stakeholder Management</li><li>Influencing Skills</li><li>Process Oriented</li></ol>Qualification Graduate/MBA in any disciplinePreferred IndustryBFSI / FCI / Any<h4>Experience Level</h4>Senior Level

Sbi Cards And Payment Services Limited

Sales Trainer

Lead Assistant Manager<div align="center"><table border="1" cellpadding="0" cellspacing="0" width="667"><tbody><tr><td width="100%"><h4>Job Description</h4></td></tr><tr><td width="39.130434782608695%">Instructional Designer/ID – B1/B2</td></tr><tr><td>Employment Type: Permanent </td></tr><tr><td>Location: Chennai </td></tr><tr><td width="100%">Responsible Functions<ul><li>Training &amp; Facilitation: Deliver instructor- led, virtual, and blended training sessions for employees, partners, or customers. Technology led onboarding programs and ongoing skill development initiatives.</li><li>Content Creation &amp; Design: Develop eLearning modules, job aids, and product/application videos. Create engaging training materials aligned with business goals and learner needs.</li><li>Knowledge Repository Management: Maintain a central repository of training materials and resources. Ensure version control, accessibility, and regular updates to content libraries.</li><li>Tracking &amp; Reporting: Monitor learner progress and completion rates using SharePoint or tracking tools. Generate reports, dashboards, and insights to measure training effectiveness.</li><li>Sales Enablement Functions: Develop sales playbooks, product training, and customer-facing content. Technology led team with learning resources to improve product knowledge and client interactions.</li><li>Application / Product Training: Design and deliver product walkthroughs, demo videos, and feature update guides. Create “how-to” videos and tutorials for internal teams, and external clients.</li><li>Collaboration &amp; Stakeholder Engagement: Partner with SMEs, product managers, and sales leaders to align training with business needs. Gather feedback from stakeholders and learners to continuously improve training content.</li><li>Continuous Improvement: Evaluate training effectiveness using assessments and learner feedback. Recommend improvements in instructional strategies, delivery methods, and technology usage.</li><li>Technology &amp; Tool Adoption: Create training resources for new software/tools adopted by the organizations. Conduct live demos and application tutorials.</li></ul></td></tr><tr><td valign="top" width="100%"><h4>Essential Functions</h4><ul><li>Good understanding of the US Healthcare value chain and key impact drivers [Payer and/or Provider]</li><li>Analyze learning needs to identify gaps in skills, knowledge, or performance.</li><li>Design instructional materials (eLearning, classroom training, assessments).</li><li>Leverage learning technologies and authoring tools to create engaging, interactive content.</li><li>Evaluate training effectiveness using feedback, assessments, and analytics, and refine content as needed.</li></ul></td></tr><tr><td valign="top" width="100%"><h4>Primary Internal Interactions</h4><ul type="disc"><li>To gather accurate content and insights for course development. Collaborate on learning objectives and assessments.</li></ul><ul><li>Work together to create engaging visuals, animations, and interactive elements.</li></ul><ul type="disc"><li>Align instructional materials with organizational goals. Review and approve course designs and delivery methods.</li></ul></td></tr><tr><td valign="top" width="100%"><h4>Primary External Interactions</h4><ul><li>Clients/Stakeholders: Understand training needs and expectations. Present prototypes, gather feedback, and finalize deliverables.</li><li>Validate content relevance and accuracy. Stay updated with trends and best practices.</li></ul></td></tr></tbody></table></div><table border="1" cellpadding="0" cellspacing="0" width="679"><tbody><tr><td colspan="3" valign="top" width="100%"><h4>Skills</h4></td></tr><tr><td width="28.8659793814433%"><h4>Technical Skills</h4></td><td valign="top" width="70.69219440353461%">Required Skills – Good Knowledge of US Healthcare with at least 3 years of experience working with various US Healthcare Payer clients.Skills Must Have<ul type="disc"><li>Good understanding of Software Development Life Cycle &amp; Methodologies like Agile Scrum, Waterfall etc.</li><li>Creates courses outlines, lesson plans and scripts.</li><li>Strong knowledge of Instructional design principles, and training methodologies.</li><li>Collaborate with SMEs, BA, PM, and other stakeholders to identify learner needs and define objectives.</li><li>Proficiency in eLearning authoring tools (Articulate 360, Captivate, Storyline, Rise, Camtasia, etc.).</li><li>Maintain training records, and version-controlled repositories in Microsoft SharePoint.</li><li>Plan timelines, manage deliverables, and ensure project meet deadlines.</li><li>Ability to manage multiple projects and meet deadlines.</li></ul> Skills Nice to Have<ul><li>Ability to create learner-centric, immersive experience beyond just content delivery.</li><li>Crafting scenarios, case studies, and narratives that improve learner engagement.</li><li>Familiarity with tools like Canva, Photoshop, or visual assets.</li><li>Understanding user experience design to make courses intuitive and accessible.</li><li>Using AI for content creation, learning analytics and assessment personalization.</li></ul></td><td width="0.4418262150220913%"> </td></tr><tr><td width="28.8659793814433%"> Process Specific Skills</td><td colspan="2" valign="top" width="71.1340206185567%">Delivery Domain - Software Development – SDLC &amp; Agile Certifications Business Domain - US Healthcare Insurance &amp; Payer Analytics                                  Fraud, Waste &amp; Abuse                                  Payer Management                                  Code Classification Management                                                            </td></tr><tr><td width="28.8659793814433%"> Soft Skills</td><td colspan="2" valign="top" width="71.1340206185567%"><ul><li>Understanding of Healthcare business vertical and the business terms within.</li><li>Partnering with SMEs and developers.</li><li>Strong communication skills - oral and verbal.</li><li>Should be able to function as an Individual Contributor.</li><li>Analyzing learning gaps and business problems to provide effective solutions.</li><li>Ensuring accuracy in content, design consistency, and compliance with standards.</li><li>Experience in data analysis and reporting on learning effectiveness.</li></ul></td></tr><tr><td width="28.8659793814433%">Working Hours</td><td colspan="2" valign="top" width="71.1340206185567%">General Shift – 12PM to 9 PMWill be required to extend as per project release needs</td></tr><tr><td colspan="3" valign="top" width="100%"><h4>Education Requirements</h4> <ul type="disc"><li>Master’s or Bachelor’s degree from top-tier colleges with good grades, preferably in a relevant field including Mathematics, Statistics, Computer Science or equivalent experience</li></ul></td></tr></tbody></table>

EXL SERVICES

Instructor

Assistant Manager - Training<body>Employer DescriptionQuess Corp Limited (Quess) is India’s leading business services provider, leveraging our extensive domain knowledge and future-ready digital platforms to drive client productivity through outsourced solutions.We provide a host of technology enabled staffing and managed outsourcing services across processes such as sales &amp; marketing, customer care, after sales service, back office operations, manufacturing operations, facilities and security management, HR &amp; F&amp;A operations, IT &amp; mobility services, etc.Our passion for delivering exceptional services, augmented by proprietary digital platforms, has strongly established our credentials as India’s largest employer in the private sector and the biggest integrated business services provider in the country. We are proud to achieve this success as a 14-year old start-up.A core value driving our business is constantly making the workforce more productive. Our business strategy is aligned to this, including training and skill development for better employability, helping job seekers easily find employment opportunities, digitising workflows, and providing social security benefits to a wider employable population.Established in 2007 and headquartered in Bengaluru, Quess today has unmatched geographic presence and scale with more than 64 locations across India, South East Asia &amp; North America, backed by technology-intensity and domain specialization to create unmatched service experiences.</body>

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