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Executive – Training & Delivery Ascendion is looking for a dynamic Executive – Training &amp; Delivery to join our team in Vadodara. If you’re passionate about training, technology, and continuous learning, this role is for you! Shift: 6:30 PM – 3:30 AM IST (US Shift) Work Days: Monday – Friday Experience: 0–2 years | BCA/MCA/<a style=\"background-color: rgb(255, 255, 255); color: rgb(10, 102, 194);\" rel=\"noopener noreferrer\" href=\"http://b.tech/\" target=\"_blank\">B.Tech</a> (CS or IT preferred) What you’ll do:<ul><li>Manage and deliver end-to-end training programs</li><li>Coordinate trainers, schedules, and training materials</li><li>Track training effectiveness and improve delivery quality</li><li>Engage with cross-functional teams to drive learning success</li></ul> If you’re energetic, organized, and eager to grow in a fast-paced, global environment — drop your resume.

Ascendion Engineering Private Limited

Delivery Partner

GCP Trainer <a rel="noopener noreferrer" href="\&quot;https://www.linkedin.com/search/results/all/?keywords=%23capgemini&amp;origin=HASH_TAG_FROM_FEED\&quot;" target="_blank">Capgemini</a> is looking for a skilled GCP Trainer to design and deliver high quality training programs on Google Cloud Platform (GCP) Technologies. The ideal candidate will combine strong technical knowledge of GCP services with excellent Communication and teaching skills, helping professionals and teams upskill in cloud technologies. Experience : 6-9 yearsNotice Period: Immediate to 30 Days Required Skills:• Pre-requisites:• Curriculum development: Selecting or designing a curriculum to meet the needs of the employees• Training: Conducting training sessions, such as workshops and seminars, to teach employees• Evaluation: Assessing the effectiveness of the training and making modifications based on the results• Maintaining records: Keeping records of training sessions and attendance• Certified Trainer (Preferred): Folks with GCP Educator L1 or L2 certification.• Non Certified Trainers: 2 or more GCP certification depending on competency development area.• Architect &amp; Infrastructure: Combination of PCA, Network Engineer, Security Engineer• Developer: ACE, DB Engineer and DevOps• Data: DB Engineer, ML Engineer To Apply - Send your resume.

Capgemini

Corporate Trainer

ManagerJob details•Proposed designation Manager  - DA&amp;S L&amp;D•Reporting to  Senior Associate Director, DA&amp;S Learning &amp; Development•Business to be supported Deal Advisory &amp; Strategy•Work timings and location General Shift, MumbaiRoles &amp; responsibilitiesThe L&amp;D Manager will lead the design, execution, and continuous improvement of learning strategies and operations for DA&amp;S learning. This role requires strong collaboration with business leaders, global stakeholders, and cross-functional teams to ensure learning solutions are aligned with business goals. The incumbent will manage end-to-end training operations, oversee learning effectiveness, and drive strategic initiatives that enhance workforce capability and performance.Strategic Partnership &amp; Stakeholder Engagement•Collaborate with the DA&amp;S Leaders and business stakeholders to develop and execute service line-specific L&amp;D strategies and roadmap•Build and maintain strong relationships with internal customers, service line leaders, and global counterparts to understand evolving learning needs.•Represent L&amp;D in Mumbai, leading Mumbai specific learning initiatives and driving learning agendaL&amp;D Operations Management•Oversee day-to-day L&amp;D operations, including training calendar management, facilitator engagement, and budget utilization.•Ensure seamless delivery of training programs across locations and service lines.•Monitor and manage the quality of training delivery and vendor performance.Training Lifecycle Management•Conduct training needs analysis (TNA) to identify skill gaps and recommend appropriate learning interventions.•Design, deliver, and evaluate professional development programs and liaison with the business on technical programs.•Innovate on digital learning platforms, driving more rigor and adoption on the platforms . Explore and evaluate ways of integration of AI in learning solutions•Assess training effectiveness and continuously improve learning solutions based on feedback and business impact.Project &amp; Change Management•Lead and execute learning-related projects and initiatives aligned with organizational priorities.•Adapt to shifting priorities and contribute to change management efforts within the organization.People Leadership•Set goals, provide coaching, and conduct performance appraisals for team members.•Drive senior leadership development initiatives across centers. Mandatory  technical &amp; functional skills•Strong communication skills and ability to interact with global stakeholders and leadership teams .•Outstanding project management skills to execute multiple projects simultaneously and deliver resultsPreferred technical &amp; functional skills•Ability to effectively plan, organize, and manage L&amp;D projects which includes project scoping, resource allocation, timeline management, and stakeholder communication.•Possess outstanding interpersonal, relationship management and customer service skillsKey behavioral attributes/requirements•Demonstrate expert working knowledge of L&amp;D concepts, theories, and processes•Have working knowledge of MS Excel and MS PowerPoint•Possess exceptional and demonstrable presentation and facilitation skills and have experience handling audiences from multiple functions and from entry level to middle and senior management•Possess outstanding interpersonal, customer service and relationship building skillsOther information• Interview process: 3-4 rounds of interview• Does the job role involve travelling: Minimal (2-3 times in a year) • Does the busy season apply to this role?: No This role is for you if you have the belowEducational qualifications•Graduate /Postgraduate /MBA is preferred - Any SpecializationWork experience·Minimum 12 years of professional experience of which at least 7 in the L&amp;D function of a large corporation·Experience in managing end to end learning process from design conception to deployment·Stand-up facilitation experience of at least 5 years·Strong experience in building stakeholder relationship and managing projects·Have excellent written and spoken English skills<h4>Experience Level</h4>Mid Level

Kpmg India Services Llp

Training and Development Manager

Trainer (L&D) What you’ll do:<ul><li>Train new joiners on products, processes &amp; soft skills</li><li>Design &amp; deliver impactful training sessions</li><li>Build monthly calendars &amp; training content</li><li>Measure effectiveness &amp; continuously improve</li><li>Collaborate with HR, SMEs &amp; business teams</li></ul> What we’re looking for:<ul><li>1–3 years of training experience</li><li>Great communication &amp; facilitation skills</li><li>Strong in MS Office (Excel &amp; PPT)</li><li>Energetic, proactive, and data-driven</li></ul> Share your updated resume now.

Indiamart

Trainer

Academic Delivery Executive Role:-Coordinate with schools on teaching &amp; test planners-Conduct online orientations for stakeholders-Track &amp; analyze learner engagement-Support onboarding and implementation for schools What We’re Looking For:-1–3 years of experience in Operations (Ed-Tech / K-12 preferred)-Strong skills in MS Excel &amp; data analytics-Excellent communication &amp; problem-solving skills-Bachelor’s degree or above Role Details:-Location: Bellandur, Bengaluru (Work from Office)-Work Week: 6 days (Sunday off)-CTC: Up to ₹5 LPA Share your resume now.

Infinity Learn

Facilitator

Communication CoachJob Title:Communication CoachJob DescriptionConcentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.Role and  Key responsibilities: •    Support the Front Line Recruitment Teams to assess the quality of new hires , using the CAT Tool •    Maintain Data and MIS as per the training BPMS  and other  requirements •    Support intra &amp; inter function collaboration •    Proactively implement best practices and add value across locations •    Attend the TTT for client requirements •    Interface with customers as per requirement •    Consistent alignment with operations by auditing calls and E-mails, understanding needs, conducting refresher training in Hindi and English - as per requirement •    Conduct Need analysis and share feedback with the stakeholders •    Provide Feedback to the New Hires on Soft Skills and basic grammar  •    Participate in calibration of Trainers, QAs and Voice Coaches within the team and with the TTBU training team •    Analyze and report findings for Process Training batches •    Meet the training requirements of the BU basis TNA •    Design &amp; develop training processes (need identification to feedback and follow through) in consultation with the training teams •    Track and report improvementKey skills and knowledge: Must have CAT Score of 5.0 or higher •    Excellent communication skills (English &amp; Hindi). •    Data Handling , data interpretation and Data Management. •    Good people management and Interpersonal Skills.             •    Good knowledge of computers and MS Office (Excel, Power point). •    Good facilitation and presentation skills •    Analytical / Quantitative skills •    Planning and Decision making •    Ability to prioritize •    Ability to meet deadlines •    Multi-tasking •    Strong organizational and Presentation skills •    Ability to work under pressure •    Ability to drive initiatives to closure •    Ability to deal with all levels of employees with different accents and dialects      Qualification : GraduationDisclaimer:- 'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for ‘recruitment’, ‘processing’ or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.Location:India Bangalore - DivyashreeLanguage Requirements:Time Type:Full timeIf you are a California resident, by submitting your information, you acknowledge that you have read and have access to the <a href="https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/" rel="noopener noreferrer" target="_blank">Job Applicant Privacy Notice for California Residents</a>

Concentrix

Communication Skills Trainer

Assistant Manager - TrainingJOB SUMMARY Assists with identifying and addressing employee and organizational development needs. The position is assist in ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Assists in conducting needs assessments, designing and developing training programs and facilitating the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment. CANDIDATE PROFILE  Education and Experience• 2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the human resources or related professional area; certified trainer.OR• 4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required. CORE WORK ACTIVITIES Assisting with Administering Employee Training Programs• Promotes and informs employees about all training programs.• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.• Helps employees identify specific behaviors that will contribute to service excellence.• Ensures employees receive on-going training to understand guest expectations.• Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.• Meets with training cadre on a regular basis to support training efforts.• Observes service behaviors of employees and provides feedback to individuals and/or managers. Assisting with Evaluating Training Programs Effectiveness• Monitors enrollment and attendance at training classes.• Meets regularly with participants to assess progress and address concerns.• Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills.• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.• Measures transfer of learning from training courses to the operation.• Ensures adult learning principles are incorporated into training programs. Assisting with Developing Training Program Plans and Budgets• Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.• Assists with making any necessary adjustments to training methodology and/or re-trains as appropriate.• Aligns current training and development programs to effectively impact key business indicators.• Assists with establishing guidelines so employees understand expectations and parameters.• Develops specific training to improve service performance.• Drives brand values and philosophy in all training and development activities.• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Assisting with Managing Training Budgets• Assists with the development of the Training budget as required.• Assists with managing budget in alignment with Human Resources and property financial goals.• Assists with managing department controllable expenses to achieve or exceed budgeted goals.• Utilizes P-card if appropriate to control and monitor departmental expenditures. 


  

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<h4>Experience Level</h4>Mid Level

Marriott Hotels India

Training Manager

People Consulting - L And D Manager - Manager <div> At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. </div> <div> </div> Job Title: Learning and Development Manager (Over all) Role Overview The L&amp;D Manager is responsible for designing, delivering, and managing innovative learning solutions that drive capability and performance. This role blends strategic planning, instructional design, digital learning, and operational management to support business objectives and learner needs. Key Responsibilities Learning Strategy &amp; Design <ul> <li> Lead end to end execution of learning virtual/ digital modules for System Implementation Training, Application Simulations, Capability Development using Virtual/Classroom Trainings or Blended Models </li> <li> Conduct learning needs analysis, persona development, and curriculum design to shape learner journeys and ensure alignment with business goals </li> <li> Develop and implement learning strategies using proven instructional design methodologies (e.g., ADDIE model). </li> <li> Execution of L&amp;D projects using methodology of VILTs, WBTs, guided tours, job aids, animated videos etc. </li> <li> Plan, execute, and operationalize learning programs, ensuring compliance with company policies and a positive learner experience. </li> <li> Oversee training deployment, logistics, and post-course sustainment, including participant feedback and knowledge assessments. </li> <li> Champion the adoption of AI-powered learning solutions, microlearning, and personalized digital journeys. </li> </ul> Digital Learning &amp; Innovation <ul> <li> Lead end-to-end design and execution of blended learning programs, including virtual/classroom training, e-learning, simulations, and gamification. </li> <li> Working knowledge of digital tools (Articulate Storyline, Rise, Captivate, Gomo Learning, Adobe Suite, Vyond) for content creation and hosting on platforms like SharePoint and SuccessFactors. </li> <li> Blended learning, guided tours, byte-size videos, animations, simulations &amp; gamification. </li> <li> Manage LMS activities, including course/class creation, content upload, instructor assignment, and reporting. </li> </ul> Stakeholder Engagement &amp; Collaboration <ul> <li> Build collaborative partnerships with business stakeholders, subject matter experts (SME), and peers. </li> <li> Facilitate train-the-trainer sessions and instructor-led programs, ensuring effective knowledge transfer. </li> <li> Engage in pursuits and proposal development for L&amp;D and training requirements. </li> <li> Manage costs and budgets for L&amp;D projects. </li> </ul> Skills &amp; Attributes for Success <ul> <li> Strong understanding of adult learning principles and instructional design experience. </li> <li> Experience in consulting or professional services, having managed large projects on learning and development, blended learning, Digital/Virtual learning. </li> <li> Proficiency in digital learning tools and LMS/LXP platforms. </li> <li> Excellent communication, presentation, facilitation, and stakeholder management skills. </li> </ul> Qualifications <ul> <li> Bachelor’s Degree (required); Master’s in HR, Education, or related field (preferred). </li> <li> Minimum 10 years of professional experience in learning &amp; development program development and delivery. </li> <li> Advanced knowledge of instructional design, digital learning modalities, and project management (L&amp;D, Capability Training) </li> </ul> <div> EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. </div>

Ernst & Young LLP ( EY India )

Academic Counsellors (Field Sales) <ul><li>Experience: Only candidates with prior Ed-tech sales experience will be considered</li><li>Working Model: 6 days a week (Monday week-off)</li><li>Requirement: Own laptop mandatory</li><li>CTC: Up to 5 LPA + lucrative incentives</li></ul> Share your resume now.

Academic Counsellor

Academic Counsellor What We’re Looking For:<ul><li>Strong communication and negotiation skills</li><li>A self-starter with a results-driven attitude</li><li>Passion for sales and meeting targets</li><li>&nbsp;&nbsp;0 to 6 Year of experience in sales</li></ul> What You’ll Get:<ul><li>Competitive salary + lucrative incentives</li><li>Fast-track career growth opportunities</li><li>Work with top industry professionals</li><li>Learn and grow in a dynamic, target-driven environment</li></ul> Share your resume now.

External ApprenticeExternal Apprentice  This role has been designated as ‘Remote/Teleworker’, which means you will primarily work from home.Who We Are:Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.Job Description:   College/University Graduate hires (within 12 months of graduation per the company's definition) undergoing a specific training and development path within the EMEA Graduate Program.Responsibilities: Apprentice includes students working at the company who are enrolled in apprenticeship programs in association with their university. Typically used in countries where specialized apprenticeship programs exist. College Interns are university students who are working at the company during their study or in summer breaks between university semesters. College Intern is only used in selected countries where it is not the practice to differentiate based on academic year completed.Education and Experience Required: Enrolled in University.Additional Skills:Accountability, Accountability, Action Planning, Active Learning, Active Listening, Bias, Business, Calendar Management, Coaching, Computer Literacy, Creativity, Critical Thinking, Design Thinking, Empathy, Follow-Through, Group Problem Solving, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity, Office Administration, Policy and procedures, Recordkeeping, Risk Assessment, Software Development {+ 5 more}What We Can Offer You:Health &amp; WellbeingWe strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.Personal &amp; Professional DevelopmentWe also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.Unconditional InclusionWe are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.Let's Stay Connected:Follow <a href="http://instagram.com/hpecareers" rel="noopener noreferrer" target="_blank">@HPECareers</a> on Instagram to see the latest on people, culture and tech at HPE. Job:AdministrationJob Level:N/A    HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: <a href="https://hr.ext.hpe.com/Equal-employment-opportunity-policy.pdf" rel="noopener noreferrer" target="_blank">Equal Employment Opportunity</a>.Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.   HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.<h4>Experience Level</h4>Entry Level

Hewlett Packard Enterprise India Private Limited

Apprentice

UI/UX Designer/Faculty<h4>Company Description</h4>• ImaginXP is a leading Ed-Tech organization for future skills, it has been addressing the need for a quality curriculum, and skill gap that exists in the higher education ecosystem with well trained faculty, industry-focused curricula, and a digital platform with 100+ corporate coaches in different subject matters.• It has been catering to the need of higher education for over 15,000+ learners studying across various industry-oriented full-time degree programs, in UX Design, Communication Design, Industrial Design, FinTech, AI &amp; ML, RPA, to name a few.• Apart from being a knowledge organization, ImaginXP is also a virtual university platform with live classroom access, challenges, short-term certification academy, events, and corporate mentors to guide and teach the students across the six years of graduation and post-graduation.• It is also a pioneer in providing quality training &amp; workshops in User Experience &amp; Design Thinking for professionals and corporates.<h4>Job Description</h4>ROLES &amp; RESPONSIBILITIES• Classroom Teaching and Facilitation of foundational subjects.• Entitled for the delivery and facilitation of programs.• Curriculum Content Creation• Coordinating &amp; conducting Workshops/Masterclasses in relevant subject matter.• Mentoring and preparing students for Internships and Placements.• Adhering to Partnered University Norms of Examination, Evaluation and other Important academic administration.• Mentoring students for live projects, assignments, personal guidance, and counseling. Extending offline personal support to students for feedback and doubt resolution.• Maintaining class records and other relevant academic data.• Final student assessment and evaluating final scores/credit score and relevant submissions to the University.• Liaison with ImaginXP Academic Head and Dean of partnered University.<h4>Qualifications</h4>MUST HAVES• Committed to Mission and Values - Has a clear understanding of ImaginXP’s mission and values. Has a passion for facilitating learning and for enabling students to navigate their own learning journey.• Ethics and Integrity - Demonstrates integrity, ethical behavior and practices in all aspects of the role including relationships with students, colleagues and external entities.• Communicates effectively - Adapts oral and written communication approach and style to the audience and based on the message also listens attentively to others.• Responsive - Provides timely and substantive feedback. Always responsive to students' unique learning paths.• Persuades - Conveys a point of view or argument in a way that stimulates thought and motivates the student or colleague to take action or consider an alternative.• Collaborative - Works cooperatively with others across the institution and beyond, including the Laureate network, the community and through partnerships. Represents own interests while being inclusive and fair to others.• Situational Adaptability - Recognizes and adapts to situations that call for different approaches to the facilitation of learning, influencing, relationship building and leading.• Being Resilient - Maintains a focused and optimistic disposition under pressure. Learn and grow from hardship experiences.• Accountable - Takes personal responsibility for own goals and outcomes to ensure student success. Establishes clear expectations, follows through on commitments to students and holds them accountable for assignments and performance.• Action Oriented - Takes on new opportunities and tough challenges with a sense of urgency, high energy and enthusiasm.<h4>Experience Level</h4>Entry Level

Getmyuni Education Services

Senior Ui/Ux Designer

Assistant Manager - Learning & DevelopmentAbout the companySBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone.SBI Card is proud to be an equal opportunity &amp; inclusive employer and welcome employees without any discrimination on the grounds of race, colour, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work.Join us to shape the future of digital payment in India and unlock your full potential.What’s in it for YOU<ol><li>SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees</li><li>Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees</li><li>Dynamic, Inclusive and Diverse team culture</li><li>Gender Neutral Policy</li><li>Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits</li><li>Commitment to the overall development of an employee through comprehensive learning &amp; development framework</li></ol>Role Purpose Ensure the effective design, delivery, and evaluation of training programs that enhance employee skills, knowledge, and performance.Role Accountability<ol><li>Program Development and Implementation: Design and implement training programs that align with organizational goals and address skill gaps</li><li>Facilitation and Delivery: Conduct training sessions &amp; workshops ensuring they are engaging and effective</li><li>Assessment and Evaluation: Develop and administer assessments to measure the effectiveness of training programs and the retention of knowledge</li><li>Continuous Improvement: Regularly review and update training materials and methods to ensure they remain relevant and effective</li><li>Employee Development: Support employees in their professional growth by identifying development needs and providing appropriate learning opportunities.</li><li>Collaboration: Work closely with other departments to ensure training programs meet the needs of the organization and its employees</li><li>Resource Management: Manage training resources, including budgets, materials, and external partnerships, to ensure efficient program delivery</li><li>Reporting and Analysis: Track and report on training metrics, such as completion rates and knowledge retention, to demonstrate the impact of training initiatives</li><li>Support and Guidance: Provide ongoing support and guidance to employees, helping them apply new skills and knowledge in their roles</li><li>Compliance and Standards: Ensure all training programs comply with industry standards and regulatory requirements</li></ol>Measures of Success<ol><li>Training Attendance Rate: The percentage of employees who attend scheduled training sessions</li><li>Course Completion Rate: The percentage of employees who complete the training programs they start</li><li>Average Time to Completion: The average time it takes for employees to complete training programs</li><li>Post-Training Assessment Results: Scores from assessments conducted after training to measure knowledge retention and understanding</li><li>Learner Satisfaction Rate: Feedback from employees on their satisfaction with the training programs, often gathered through surveys</li><li>Learner Retention Rate: The percentage of knowledge and skills retained by employees over a specified period after training</li><li>Job Performance Impact: The improvement in job performance metrics, such as productivity or quality of work, following training</li><li>Training ROI (Return on Investment): The financial return generated from training investments, calculated by comparing the cost of training to the benefits gained</li><li>Reduction in Skill Gaps: The decrease in identified skill gaps within the organization as a result of targeted training initiatives</li><li>Training Program Quality: Regular evaluation of training content and delivery methods to ensure they meet high standards</li><li>Business Stakeholder feedback</li><li>Project Completion Timelines</li></ol>Technical Skills / Experience / Certifications<ol><li>Learning Management Systems (LMS): Proficiency in using and managing LMS platforms to deliver, track, and report on training programs</li><li>Awareness of Instructional Design and Content Development tools, models and best practices</li><li>Assessment and Evaluation: Competence in creating and administering assessments to measure training effectiveness and employee learning outcomes</li><li>Data Analysis and Reporting: Ability to analyze training data, generate reports, and use insights to improve training effectiveness</li><li>Project Management: Experience in planning, executing, and overseeing training projects to ensure they are completed on time and within budget</li><li>Facilitation Skills: Strong skills in facilitating both in-person and virtual training sessions, ensuring they are engaging and effective</li><li>Change Management: Understanding of change management principles to effectively implement and manage training initiatives</li><li>Behavioral Training Techniques: Proficiency in techniques for conducting behavioral training sessions, such as role-playing, simulations, and interactive activities</li><li>In-depth Cards Domain Knowledge across functions &amp; Working knowledge of any CRM would be an added advantage</li></ol>Competencies critical to the role<ol><li>High impact communication</li><li>Stakeholder Management </li><li>Business Acumen</li><li>Detail Orientation</li><li>Process Orientation</li><li>Program Management</li><li>Data Analysis</li><li>Ability to negotiate and influence</li><li>Managing Conflicts and dealing with difficult situations</li></ol>Qualification Graduation or Post Graduation DegreePreferred IndustryCredit Cards, BPO, Banks, NBFCs, Telecom, Insurance<h4>Experience Level</h4>Mid Level

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