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Learning Operations AssociateSkill required: Talent Development - Learning Delivery Operations Designation: Learning Operations Associate Qualifications:Any Graduation Years of Experience:1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs
Talent Development process
Ensure successful delivery of learning solutions and review their effectiveness and applicability. What are we looking for? The Learning Administration Analyst is responsible for managing and optimizing learning systems, coordinating training logistics, and ensuring smooth execution of learning and development programs. This role combines administrative expertise with technical proficiency in Cornerstone on Demand(CSOD) Learning Management Systems (LMS) and data analytics to support organizational learning strategies.

Experience: 1–3 years in learning administration or LMS management.
Skills: 
o	Proficiency in Cornerstone LMS platforms for 1-3 years
o	Strong organizational and time management skills.
o	Excellent communication and stakeholder management abilities.
o	Advanced MS Excel and reporting skills for 1 + years Roles and Responsibilities: •In this role you are required to solve routine problems, largely through precedent and referral to general guidelines
• Your expected interactions are within your own team and direct supervisor
• You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments
• The decisions that you make would impact your own work
• You will be an individual contributor as a part of a team, with a predetermined, focused scope of work
• Please note that this role may require you to work in rotational shifts
•LMS Management
•	Configure, maintain, and troubleshoot the Learning Management System (LMS).
Training Coordination
•	Schedule and manage training sessions (virtual and in-person).
•	Handle participant registration, confirmations, and attendance tracking.
•	Liaise with vendors and internal stakeholders for seamless program delivery.
Reporting &amp; Analytics
•	Generate reports on learner progress, completion rates, and engagement.
•	Analyze data to identify trends and recommend improvements.
•	Ensure compliance with organizational and regulatory standards.
Continuous Improvement
•	Stay updated on learning technologies and best practices.
•	Suggest enhancements to improve user experience and learning outcomes.

Accenture India Private Limited

Center Operations Manager

Technology EducatorProject Role : Technology Educator Project Role Description : Instrumental in keeping technology talent market relevant, by upskilling and cross skilling them. Primarily responsible for delivering foundational training in technology, delivery, professional development and industry content. Contribute to course content development and creation of questions for certification and assessments. Must have skills : Generative AI Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary: 
As a Technology Educator, you will play a crucial role in ensuring that technology talent remains relevant in the ever-evolving market. Your typical day will involve delivering foundational training sessions, engaging with learners to enhance their skills, and collaborating with colleagues to develop course content. You will also be responsible for creating assessments and certification questions, ensuring that the training provided meets industry standards and prepares participants for future challenges. Your contributions will be vital in fostering a culture of continuous learning and professional development within the organization.
 
Roles &amp; Responsibilities: 
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Design and implement engaging training programs that cater to diverse learning styles.
- Evaluate the effectiveness of training sessions and make necessary adjustments to improve outcomes.
 
Professional &amp; Technical Skills: 
- Must To Have Skills: Proficiency in Generative AI.
- Strong understanding of instructional design principles and adult learning theories.
- Experience with various training delivery methods, including in-person, virtual, and blended learning.
- Ability to create and curate high-quality educational content that aligns with industry standards.
- Familiarity with assessment design and evaluation techniques to measure learner progress.
 
Additional Information: 
- The candidate should have minimum 3 years of experience in Generative AI.
- This position is based at our Gurugram office.
- A 15 years full time education is required.

Computer Science Educator

Graduate Apprentice Dharwad HiringEligibility for Graduates: (Passed out batch from 2020 onwards)Qualification: SSLC minimum – 50%, PUC minimum - 50% Graduation minimum– 50%Age: 18 to 25 Years.Facilities Extended:* Stipend Rs. 13,000/- PM* Canteen &amp; Transportation facilities will be extended at subsidized rates* Leave facilities as per company policy  and 10 days paid holidays

Tata Motors Limited

Apprentice

Senior Certification SpecialistKey Responsibilities:<ul><li>Program Development:<ul><li>Design and develop a certification program that aligns with industry standards and Blue Yonder software capabilities, including defining clear objectives and certification levels.</li><li>Collaborate with subject matter experts to create legally defensible certification exams and assessments that accurately measure proficiency.</li><li>Develop a comprehensive curriculum and study materials to support candidate preparation, ensuring the program meets the needs of diverse learners and industries.</li></ul></li><li>Program Management:<ul><li>Oversee the administration of the certification program, including scheduling, registration, delivery, and maintaining certification records.</li><li>Implement a certification maintenance process, including requirements for recertification and continuing education.</li><li>Monitor and evaluate the effectiveness of the certification program, making data-driven improvements as necessary.</li></ul></li><li>Stakeholder Engagement:<ul><li>Work closely with internal teams, including Product Development, Professional Services, and Marketing, to ensure alignment and integration of the certification program.</li><li>Engage with external stakeholders, including clients and industry partners, to promote the certification program and gather feedback.</li></ul></li><li>Quality Assurance:<ul><li>Implement quality assurance processes to ensure the integrity, credibility, and legal defensibility of the certification program.</li><li>Stay updated on industry trends, best practices in certification and training, and legal standards related to certification exams.</li></ul></li><li>Reporting and Analytics:<ul><li>Develop and maintain metrics to track the success and impact of the certification program.</li><li>Provide regular reports to management on program performance, areas for improvement, and feedback from participants.</li></ul></li></ul>Qualifications:<ul><li>Bachelor’s degree (or equivalent) in Education, Business, Information Technology, or a related field.</li><li>5+ years of experience in developing and managing certification programs, preferably in the software or technology sector.</li><li>Excellent project management and organizational skills.</li><li>Strong analytical and problem-solving abilities.</li><li>Exceptional communication and interpersonal skills.</li><li>Ability to work collaboratively with cross-functional teams.</li></ul>Preferred Qualifications:<ul><li>Strong understanding of Supply Chain Management; knowledge of Blue Yonder software and its applications is a plus.</li><li>Certification in instructional design or a related field.</li><li>Experience with learning management systems (LMS) and online assessment tools.</li><li>Familiarity with adult learning principles and instructional design methodologies.</li><li>Knowledge of legal standards and practices related to certification exams.</li></ul>Our Values If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: <a href="https://blueyonder.com/about/core-values" rel="noopener noreferrer" target="_blank">Core Values</a>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.<h4>Experience Level</h4>Senior Level

Blue Yonder Pvt Ltd

Test Administrator

Trainee - Intern
Employer DescriptionQuess Corp Limited (Quess) is India’s leading business services provider, leveraging our extensive domain knowledge and future-ready digital platforms to drive client productivity through outsourced solutions.We provide a host of technology enabled staffing and managed outsourcing services across processes such as sales &amp; marketing, customer care, after sales service, back office operations, manufacturing operations, facilities and security management, HR &amp; F&amp;A operations, IT &amp; mobility services, etc.Our passion for delivering exceptional services, augmented by proprietary digital platforms, has strongly established our credentials as India’s largest employer in the private sector and the biggest integrated business services provider in the country. We are proud to achieve this success as a 14-year old start-up.A core value driving our business is constantly making the workforce more productive. Our business strategy is aligned to this, including training and skill development for better employability, helping job seekers easily find employment opportunities, digitising workflows, and providing social security benefits to a wider employable population.Established in 2007 and headquartered in Bengaluru, Quess today has unmatched geographic presence and scale with more than 64 locations across India, South East Asia &amp; North America, backed by technology-intensity and domain specialization to create unmatched service experiences.<h4>Experience Level</h4>Entry Level

Quess Corp Limited

intern

TrainerJob Title:TrainerJob DescriptionThe Trainer II is responsible for delivering client focused training to address the new hire, product update and recursive training requirement of Concentrix in support of client programs to ensure superior workforce preparation with best in class service and delivery. This position requires attaining and maintaining certification in the Trainer Certification Program (101/102), provides mentoring to Program Ready Trainers, curriculum review and modification as needed, and evaluation of training programs using various feedback methods.<h4>Essential Functions/Core Responsibilities           </h4><ul><li>Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations            </li><li>Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment                       </li><li>Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities     </li><li>Accountable for achieving individual training performance metrics                    </li><li>Support and partner with Operations to transition of agents from training to production environment, ensuring competency levels meet business needs (where required)                     </li><li>Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations                      </li><li>Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients</li><li>May support Instructional Design team in designing and developing training materials for various instructional delivery methods including; computer-based training, interactive, classroom training, and written job aids</li><li>Measure the effectiveness of training programs using various feedback methods – focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation </li><li>Recommend curriculum modifications to Training Manager/Supervisor on the basis of internal customer feedback and/or Training Needs Analysis </li><li>Participate and contribute to continuous learning culture by maintaining engagement on change management, product and services releases, policies, processes, and procedures           </li></ul>           <h4>Candidate Profile           </h4><ul><li>Bachelor's Degree in related field from a four-year college or university with two to four years of relevant experience preferred           </li><li>Proven experience in training methodologies, and soft skills (communication skills, critical thinking, time management, team building, etc.)            </li><li>Strong communication skills, both written and verbal           </li><li>Proficient in  Microsoft Office            </li><li>Demonstrated ability to multi-task, prioritize, and meet timelines on deliverable</li><li>Self-starter, sense of urgency, and works well under pressure                      </li><li>Strong attention to detail                       </li><li>Sense of professionalism and ability to develop good relationships           </li></ul>           <h4>Career Framework Role           </h4>Requires knowledge and experience in own discipline; still acquiring higher level knowledge and skillsAnalyzes possible solutions using standard procedures and principlesBuilds knowledge of the organization, processes and customers Solves a range of straightforward problemsReceives a moderate level of guidance and direction<h4>Disclaimer   </h4>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.Location:IND Kolkata - DLF IT, Tower A, 10th FlrLanguage Requirements:Time Type:Full timeIf you are a California resident, by submitting your information, you acknowledge that you have read and have access to the <a href="https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/" rel="noopener noreferrer" target="_blank">Job Applicant Privacy Notice for California Residents</a><h4>Experience Level</h4>Senior Level

Concentrix

Trainer

L&D-Audit AM -GGNJob details​Proposed designation​ Assistant Manager​Role type​ Assistant Manager ​Reporting to ​ Manager or Above​Geo to be supported​ KGS​Work timings​ 9:00 AM – 5.30 PM (Subject to delivery requirements)​​Roles &amp; responsibilities ​Extensive delivery of technical training sessions.​Develop/customise available training programmes as per the needs of the business and obtain a strong understanding of what these are;​Gain understanding of all ISQM policies including applicability of all DCD’s on applicable courses, be accountable and for the controls (ISQM1) related to technical training deployment and monitoring at KRC​Take responsibility for the implementation and operation of all controls contained in the L&amp;D process.​Monitor and analyze the effectiveness of learning and development programs to promote a culture of continuous development;​Ensuring that the training room, invites, pre/post course, facilitator retain booking are done on a timely basis​Manage the effectiveness of e learning and Global Learning Management System (GLMS) system and ensure timely allocation and completion of courses (including pre/post) within stipulated timelines for business units.​Manage training related work which includes preparation andfinalization of nominations, holding calls with the facilitators toensure that the trainers are well versed with the content andresolve query wherever required, maintenance of pre/post coursestatus tracker etc;​Maintain and update training curriculum and course material asand when required;​Ensure timely preparation and review of monthly/quarterly MIS;​Ensure ongoing compliance with UK Learning policies and othermember firm policies wherever applicable processes by [readingcommunication updates, reading the portal, asking for additionalcoaching, attending regular catch ups]​Support the course manager in the deployment of theirrespective MF ​Assist in planning of the training calendar and managing relatedlogistics;​Coordinate with other location to ensure smooth planning anddelivery of training session;​Assist course manager in the review new courses and tailor themin accordance with KRC requirement​Manage day to day L&amp;D operations effectively and efficiently byensuring that the deadlines are met​drive best practices and standardization across locations inrespective business units​Have sufficient knowledge of audit methodology includingknowledge of KAEG as relevant to the areas I amfacilitating/reviewing, performing my own research and learningas required.​​Educational qualifications ​Bachelor’s Degree from a reputed University.​Work experience​Relevant experience in resource management for 6-10 years.<h4>Experience Level</h4>Mid Level

Kpmg India Services Llp

Audit Assistant Manager

Instructional Designer: Learning Experience & Multimedia SpecialistKey Responsibilities:<ul><li>Design and produce multimedia learning assets (e.g., templates, guides, toolkits, videos, podcasts, animations) using tools like Camtasia or the Adobe Creative Cloud Suite</li><li>Develop learner-centric experiences including learner personas, learner journeys, and engagement activities</li><li>Create associate-facing communications such as training announcements, newsletters, and promotional materials</li><li>Collaborate with leaders and SMEs to script, storyboard, and validate content</li><li>Ensure accessibility, localization, and brand alignment across all content</li><li>Support integration of multimedia into SCORM packages and LMS platforms</li><li>Contribute to measurement strategies and feedback loops to improve learning impact</li></ul>Ideal Candidate Profile:<ul><li>Strong proficiency in multimedia production tools and techniques</li><li>Experience in instructional design and adult learning principles</li><li>Creative communicator with a knack for storytelling and visual design</li><li>Ability to balance strategic thinking with hands-on content creation</li><li>Familiarity with LMS platforms and SCORM standards</li><li>Comfortable working in a fast-paced, global, and regulated environment</li></ul>ATTENTION: Current Alcon Employee/Contingent WorkerIf you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site.<a href="https://wd5.myworkday.com/alcon/d/inst/1422$3/rel-task/3001$14.htmld" rel="noopener noreferrer" target="_blank">Find Jobs for Employees</a><a href="https://wd5.myworkday.com/alcon/d/inst/1422$130/rel-task/3001$14.htmld" rel="noopener noreferrer" target="_blank">Find Jobs for Contingent Worker</a>  Alcon is an Equal Opportunity Employer and takes pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital status, disability, or any other reason.<h4>Experience Level</h4>Entry Level

Alcon Laboratories India Pvt Ltd

Instructor

Business Operations Analyst<h4> Company:</h4>Qualcomm India Private Limited<h4>Job Area:</h4>Operations Group, Operations Group &gt; Business OperationsGeneral Summary:<h4>Job Description: Sales Training Analyst</h4>1. Roles &amp; Responsibilities<ul><li>Create and maintain compelling PowerPoint decks for internal and external training with wide distribution.</li><li>Manage training logistics: send invites, create sign-in forms and surveys, and upload materials to internal/external platforms.</li><li>Maintain and enhance the internal SharePoint training site (go/SELL), including quarterly audits and user engagement improvements.</li><li>Track and report training metrics, ensuring accuracy and timely delivery.</li><li>Collaborate with SMEs and cross-functional teams to design and develop engaging sales training content including presentations, instructional documents, and videos.</li><li>Support quarterly QSales Enhancements Updates and external webinars through coordination, scheduling, and content preparation.</li></ul><h4>2. Key Skills</h4><ul><li>Exceptional attention to detail and ability to self-QA work thoroughly.</li><li>Strong written communication and editing skills, especially for captions, newsletters, and training scripts.</li><li>Proactive task management and initiative - able to anticipate needs and act without reminders.</li><li>Skilled in PowerPoint and design-aware, with adherence to style guides and formatting standards.</li><li>Strong organizational skills to help maintain 400+ items on go/SELL SharePoint site and all internal Training team process documentation</li><li>Effective collaboration with SMEs and team members, asking clarifying questions and engaging in real-time discussions.</li><li>Logical problem-solving and adaptability in fast-paced environments.</li></ul><h4>3. Experience Requirements</h4><ul><li>Minimum 3+ years of relevant experience in corporate training, instructional design, or sales enablement.</li><li>4–5 years of experience in a corporate or educational workforce, preferably in mobile or semiconductor industries.</li><li>Demonstrated success in supporting training programs and working with cross-functional teams.</li><li>Experience in conducting live training sessions and participating in real-time team meetings.</li></ul><h4>4. Technical Requirements</h4><ul><li>Strong proficiency in MS PowerPoint and moderate knowledge of SharePoint.</li><li>Familiarity with video creation tools.</li><li>Working knowledge of Salesforce CRM and AI-driven training tools.</li><li>Ability to support during PST hours and collaborate in real-time with SMEs and training leads.</li></ul>Minimum Qualifications:• Associate's degree in Business Administration, Engineering, Finance, Marketing, or related field and 2+ years of business operations or related experience. OR High School Diploma or equivalent and 4+ years of business operations or related experience.<div></div>Applicants: Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail <a href="mailto:disability-accomodations@qualcomm.com" target="_blank">disability-accomodations@qualcomm.com</a> or call Qualcomm's toll-free number found <a href="https://qualcomm.service-now.com/hrpublic?id=hr_public_article_view&amp;sysparm_article=KB0039028" target="_blank">here</a>. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries).Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications.If you would like more information about this role, please contact <a href="http://www.qualcomm.com/contact/corporate" target="_blank">Qualcomm Careers</a>.

Qualcomm India Private Limited

Sales Trainer

Associate – Training- The role is for an Associate in the Training department.
- The position is located at the Zonal Office in Kolkata.
- The job does not specify minimum or maximum experience requirements.
- Candidates may be freshers or experienced individuals as both types are considered eligible.
- The focus of the role is likely on supporting training initiatives and programs.

Tata Croma

Training Associate

RCM Trainer We are looking for an experienced RCM Trainer to join our dynamic team at Prochant. The ideal candidate should have a strong understanding of end-to-end Revenue Cycle Management (RCM) processes and a passion for training and developing team members. Key Responsibilities:•	Conduct training sessions for new hires and existing employees on RCM processes, tools, and best practices.•	Design and update training materials, process documents, and assessments.•	Monitor training effectiveness through evaluations and feedback.•	Work closely with operations and quality teams to identify training needs and skill gaps.•	Support floor teams with process clarifications and knowledge refreshers.•	Maintain training records and reports. Required Skills &amp; Qualifications:•	Minimum 4+ years of experience in end-to-end RCM (US Healthcare).•	Strong knowledge in billing, payment posting, denial management, and AR follow-up.•	Excellent communication and presentation skills.•	Ability to manage multiple batches and deliver effective training.•	Prior experience as an RCM Trainer is an added advantage. 📍 Location: Chennai (Night Shift) Share your updated resume now.

Prochant India

Resident Medical Officer

Business Interlock Senior AnalystSkill required: Talent Development - Instructor-Led Training (ILT) Designation: Business Interlock Senior Analyst Qualifications:Any Graduation Years of Experience:5 to 8 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs
Talent Development process
The practice of training and learning material between an instructor and learners, either individuals or groups. Instructors can also be referred to as a facilitator, who may be knowledgeable and experienced in the learning material, but can also be used more for their facilitation skills and ability to deliver material to learners. What are we looking for? •Written and verbal communication
•Ability to perform under pressure
•Ability to work well in a team
•Ability to establish strong client relationship
•Process-orientation
•health Domain Trainer Roles and Responsibilities: •In this role you are required to do analysis and solving of increasingly complex problems
• Your day to day interactions are with peers within Accenture
• You are likely to have some interaction with clients and/or Accenture management
• You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments
• Decisions that are made by you impact your own work and may impact the work of others
• In this role you would be an individual contributor and/or oversee a small work effort and/or team
• Please note that this role may require you to work in rotational shifts

Associate Business Analyst

Learning Exp Design & Dev Senior AnalystSkill required: Talent Development- Instruction Design - Learning Delivery Instruction Designation: Learning Exp Design &amp; Dev Senior Analyst Qualifications:Any Graduation Years of Experience:5 to 8 years Language - Ability:English(International) - Advanced About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs
Talent Development- Instruction Design
Deliver instructional information for an audience based on learning activities approaches to help an organization achieve their learning goals. What are we looking for? •Content Creation
•Content Curation
•Content management
•Learning Content Analysis
•Learning Content Development
•Ability to establish strong client relationship
•Ability to perform under pressure
•Ability to work well in a team Roles and Responsibilities: •In this role you are required to do analysis and solving of increasingly complex problems
• Your day to day interactions are with peers within Accenture
• You are likely to have some interaction with clients and/or Accenture management
• You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments
• Decisions that are made by you impact your own work and may impact the work of others
• In this role you would be an individual contributor and/or oversee a small work effort and/or team
• Please note that this role may require you to work in rotational shifts

Senior Analyst

Process Manager<h4>Description</h4>Job Title: CLC Practice – Training and DevelopmentLocation: Mumbai/PuneJob Overview:As a CLC Practice Trainer in our Training and Development team, you'll lead the design and delivery of advanced KYC training for experienced professionals with 8+ years in the field. Your role involves collaborating with cross-functional teams, incorporating industry insights into modules, and contributing to process enhancements. Your expertise ensures our workforce stays abreast of KYC regulations, and your assessments measure the effectiveness of training, contributing to continuous improvement. If you're a seasoned KYC professional passionate about knowledge transfer, we invite you to shape our team's expertise and drive success in a dynamic environment.Responsibilities:Training Program Development:<ul><li>Design, develop, and deliver comprehensive KYC training programs for employees at various levels.</li><li>Stay updated on industry best practices and regulations to incorporate into training modules.</li></ul>Experienced KYC Training:<ul><li>Conduct specialized training sessions for experienced professionals in the KYC domain, focusing on advanced concepts and practical applications.</li><li>Provide mentorship and guidance to junior trainers within the team.</li></ul>Content Creation:<ul><li>Develop engaging training materials, including presentations, case studies, and assessments, tailored to the needs of experienced KYC professionals.</li><li>Collaborate with subject matter experts to ensure accuracy and relevance of training content.</li></ul>KYC Process Improvement:<ul><li>Work closely with KYC operations teams to identify areas for process improvement and incorporate relevant insights into training programs.</li><li>Provide feedback on the effectiveness of training initiatives and suggest adjustments as needed.</li></ul>Assessment and Evaluation:<ul><li>Create assessments and evaluation metrics to measure the success and impact of training programs.</li><li>Analyze training outcomes and provide recommendations for continuous improvement.</li></ul>Qualifications:<ul><li>Bachelor's degree in Finance, Business, or a related field.</li><li>Minimum of 8+ years of hands-on experience as a trainer in KYC operations within the financial industry.</li><li>In-depth knowledge of KYC regulations, AML (Anti-Money Laundering), and CDD (Customer Due Diligence) processes.</li><li>Strong analytical skills with the ability to identify patterns and anomalies.</li><li>Excellent articulation and presentation skills.</li></ul>Preferred Qualifications:<ul><li>Certification in Training and Development or a related field.</li><li>Previous experience in content creation/design</li><li>Experience in using e-learning platforms and technology for training delivery.</li><li>Previous experience in mentoring or coaching junior trainers</li></ul> About UseClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech.Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience.eClerx Financial Markets offers consulting, technological innovation, and process management expertise to uniquely solve operational challenges for financial organizations worldwide. With nearly two decades of industry experience, complemented by smart automation and robotics, our team of experts delivers holistic solutions across the trade lifecycle, change management, data analytics, compliance, cash securities operations, document digitization and generation, and outreach.eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.

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