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Senior Learning & Development Specialist, CSS HRLocation:Bengaluru, Karnataka, IndiaJob ID: R0060189Date Posted:2024-08-27Company Name:HITACHI INDIA PVT. LTDProfession (Job Category):Job Schedule: Full timeRemote:NoJob Description:Senior Learning &amp; Development Specialist, CSS HR Grade: Senior Associate Location: Bengaluru, Karnataka Company: Hitachi India Private LimitedDepartment: CSS HR Talent Development Salary Range: As per the industry Job Summary:We are seeking an experienced Learning &amp; Development (L&amp;D) professional to join our team as a Senior Learning &amp; Development Specialist. This role involves a blend of instructional design, global training facilitation, and learning operations management. The ideal candidate will have 7-10 years of experience in training delivery, instructional design, and L&amp;D operations, with a strong ability to create impactful content and deliver high-quality leadership training programs.Job Roles &amp; Responsibilities:1. Instructional Design (30%)<ul><li>Design and develop engaging and effective training materials, including e-learning modules, instructor-led training content, job aids, and assessments.</li><li>Collaborate with subject matter experts (SMEs) to ensure training content aligns with organizational goals and meets the needs of the target audience.</li><li>Utilize instructional design principles and learning theories to create content that enhances learner engagement and retention.</li><li>Continuously evaluate and update existing training materials to ensure they remain current and effective.</li></ul>2. Global Training Facilitation (50%)<ul><li>Deliver leadership training programs to diverse, global audiences, ensuring content is accessible and relevant to participants from different cultural backgrounds.</li><li>Facilitate virtual and in-person training sessions, workshops, and seminars for employees at various levels of the organization.</li><li>Assess participant engagement and learning outcomes, adjusting facilitation techniques as needed to maximize impact.</li><li>Act as a subject matter expert in leadership development, providing guidance and coaching to participants during and after training sessions.</li></ul>3. Learning Operations Management (20%)<ul><li>Oversee the operational aspects of L&amp;D programs, including scheduling, coordination, and logistics.</li><li>Submit monthly reports on training activities, including metrics on participation, feedback, and learning outcomes.</li><li>Manage learner queries, providing timely and effective resolutions to ensure a positive learning experience.</li><li>Collaborate with the L&amp;D team to streamline processes and improve the efficiency of learning operations.</li></ul>​Experience: 7-10 years of experience in Learning &amp; Development, with a strong focus on instructional design and training facilitation.Skills:<ul><li>Certification in instructional design, training facilitation, or related areas.</li><li>Experience in managing learning operations in a corporate environment.</li><li>Familiarity with adult learning principles and the latest trends in L&amp;D.</li></ul>Qualification:<ul><li>Bachelor’s degree in Human Resources, Education, Instructional Design, or a related field. A Master’s degree is a plus.</li><li>Proven track record in designing and delivering leadership development programs.</li><li>Experience working in a global environment, with the ability to adapt content and delivery to different cultures and languages.</li><li>Excellent communication, presentation, and facilitation skills.</li><li>Strong project management and organizational skills, with the ability to manage multiple tasks and deadlines.</li><li>Proficiency in e-learning development tools (e.g., Articulate, Captivate) and learning management systems (LMS).</li><li>Ability to analyze data and generate insights to improve training effectiveness.</li></ul><h4>Experience Level</h4>Senior Level

Hitachi India Pvt Ltd

Training and Development Manager

Lead Training Manager EndoWork Flexibility: OnsiteWho we want: • Hard-working winners. Confident, competitive and results-oriented professionals who create a track record of success. • Dedicated achievers. People who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations. • Effective communicators. People who can interpret information clearly and accurately to concisely communicate results and recommendations to stakeholders. • Collaborative partners. People who build and leverage cross-functional relationships to bring together ideas, information, use cases, and industry analyses to develop best practices. What you will do: • Relationship management skills in a sales/marketing function within a team environment or independently • Strong product and procedural knowledge • Understanding and knowledge of key competitive landscape • Support development of educational content utilizing HCP input • Support program development with guidance from others • Maintain collaboration with broader Medical Education/product marketing/sales training, etc • Lead Medical Education program coordination, logistics and content delivery • Organize in-class or virtual courses • Identify what we want to measure/track and most appropriate method • Understand our Medical Education and business strategy • Provide input to future plans • Assist in defining business metrics • Provide data and input to plan • Understand KOLs profile and starts networking • Understand and provide input to training and Medical Education workstreams • Gain expertise in Medical Education programs and adapt programs with customer’s needs • Understand the different communication channel strategies • Partner with Marketing Communications to develop communications plan Minimum Qualifications (Required): • Bachelor’s degree required • 4+ years of work experience required Preferred Qualifications (Strongly desired): • MBA preferred • 2+ years medical device or Medical Education experience preferred • Excellent presentation and interpersonal communications skills • Strong analytical and problem-solving skills • Ability to manage multiple projects while delivering on established timelines • Ability to be persuasive in the absence of organizational authority • Must be able to understand and work within complex interdivisional procedures and policies • Demonstrated proficiency in Microsoft Office (Excel, Word &amp; PowerPoint)Travel Percentage: 40%<h4>Experience Level</h4>Senior Level

Stryker India Private Limited

Lead Mentor

Senior - Digital LearningWe are recruiting for an Instructional Designer (Senior) in the Managed Services LMS - DLMS team. The purpose of this role is to design engaging and interactive digital learning solutions such as eLearning, videos, infographics, and performance support resources. These learning solutions should be innovative, engaging and help learners retain and use what they’ve learnt in their daily roles and responsibilities.Job details<ul><li>Proposed designation Senior/Team Leader (Instructional Designer)</li><li>Role type Team contributor</li><li>Reporting to  Assistant Manager</li><li>Geo to be supported  United States</li><li>Work timings 11:30 AM to 8:00 PM</li></ul><ul><li>Understand business problems and learner profiles to design a learning solution and its evaluation methodology</li><li>Design new or refresh existing digital learning programmes (eLearning, animated videos, games)</li><li>Work with Subject Matter Experts (SME) and onshore stakeholders to ensure that the learning design meets the learning objectives and key success criteria</li><li>Build effective relationships with onshore and offshore teams (other instructional designers, learning developers, graphics and video experts, project managers) to build visually engaging and interactive learning content</li><li>Project manage the learning design and development lifecycle from conception through to deployment and go-live. In the event of scope changes, risks, and issues, mitigate and provide clear directions to learning, graphics and media developers</li><li>Ensure published content meets technical design and functional requirements</li><li>Review and/or update existing learning content as per post course evaluation</li><li>Ensure all learning projects are executed as per agreed team processes and methodologies</li><li>Provide mentorship and quality assurance support to junior instructional designers by reviewing their deliverables to ensure alignment with established standards and best practices</li></ul>Educational qualifications<ul><li>Candidates should be Graduate or above</li></ul>Work experience<ul><li>6-8 years of experience in using a variety of techniques to develop engaging instructional content that also effectively address learner performance and business gaps</li></ul>Mandatory technical &amp; functional skills<ul><li>Clear understanding of learning content design and development lifecycle (content handover, content analysis, detailed content design, storyboarding, media sources, build, quality assurance, deployment)</li><li>Working with onshore stakeholders, onshore subject matter experts and offshore learning design team members to build innovative learning solutions</li><li>Ability to work with multiple project stakeholders and manage multiple projects concurrently</li><li>Excellent language (written and verbal) skills</li></ul>Preferred technical &amp; functional skills<ul><li>Ability to evaluate the impact of learning on performance and business goals</li><li>Analyze existing and emerging technologies to propose their use in an instructional environment</li><li>Experience in using learning tools such as Articulate 360.</li></ul>Key behavioral attributes/requirements<ul><li>Personal drive and positive work ethic to deliver measurable results within tight deadlines and in demanding situations</li><li>High focus on attention to detail; drive and commitment towards delivering high quality service to the KPMG stakeholders</li><li>Flexibility to adapt to a variety of engagement types and working styles, and strong time management skills</li></ul><h4>Experience Level</h4>Senior Level

Kpmg India Services Llp

Instructor

Instructional DesignerJob title: Instructional designer·       Location: Hyderabad·       Job type: Permanent and Full time  About the jobOur Team:Sanofi Business Operations (SBO) is an internal Sanofi resource organization based in India and is setup to centralize processes and activities to support Specialty Care, Vaccines, General Medicines, CHC, CMO, and R&amp;D, Data &amp; Digital functions​. Sanofi Global Hub strives to be a strategic and functional partner for tactical deliveries to Medical, HEVA, and Commercial organizations​ in Sanofi, Globally. Main responsibilities: ·       Design and develop engaging instructional materials and e-learning modules.·       Collaborate with subject matter experts to gather content and ensure accuracy.·       Utilize learning management systems (LMS) to deliver and track training programs.·       Apply instructional design principles to create effective learning experiences.·       Conduct needs assessments and analyze learner feedback to improve training materials.·       Maintain project documentation and manage timelines effectively.About youExperience Required<ul><li>1-3 years of experience in Instructional Designing</li><li>Proven track record of managing and delivering high-quality learning content.</li><li>Experience working with cross-functional teams,</li></ul>Education·       Bachelor's degree in Instructional Design, Educational Technology, or a related field.·       Portfolio showcasing previous instructional design projects is a plus.Technical Skills:·       Basic proficiency in e-learning authoring tools, especially Articulate Storyline and Rise.·       Basic graphic design skills (e.g., using Canva or Adobe Photoshop).·       Understanding of SCORM and xAPI standards.·       Basic video editing skills (e.g., using Camtasia or Adobe Premiere).Soft Skills:·       Strong communication skills.·       Attention to detail.·       Ability to work collaboratively in a team.·       Time management and organizational skills.Language<ul><li>Fluency in English is required.</li><li>Proficiency in additional languages is a plus, especially those relevant to the pharmaceutical industry.</li></ul><h4>Pursue progress, discover extraordinary</h4>Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.Watch our <a href="https://www.youtube.com/watch?v=SkpDBZ-CJKw&amp;t=67s" rel="noopener noreferrer" target="_blank">ALL IN video</a> and check out our Diversity Equity and Inclusion actions at <a href="https://www.sanofi.com/en/our-responsibility/equality-and-inclusiveness" rel="noopener noreferrer" target="_blank">sanofi.com</a>!<h4>Experience Level</h4>Mid Level

Sanofi India Ltd

PROJECT SPECIALIST LEARNINGJob title: Project Specialist Learning·       Location: Hyderabad·       Job type: Permanent and Full time  About the jobOur Team:Sanofi Global Hub (SGH) is an internal Sanofi resource organization based in India and is setup to centralize processes and activities to support Specialty Care, Vaccines, General Medicines, CHC, CMO, and R&amp;D, Data &amp; Digital functions​. Sanofi Global Hub strives to be a strategic and functional partner for tactical deliveries to Medical, HEVA, and Commercial organizations​ in Sanofi, Globally.Main responsibilities:The overall purpose and main responsibilities are listed below:He/She The selected person will support the Authorized Requester process and analytics for the iLearn Learning Management System. He/She will apply proven analytical and problem-solving skills to maximize full transparency of the upskilling initiatives lead by the designated functions supported by this position Manages daily enquiries and communicating out standard responses.  Researches and resolves issues that may arise during iLearn requests.·       People: Performs independently while being a good team player Collects key information from stakeholders and transposes data to forms and iLearn Authorized Requester Portal.·       Process: Adapts easily and accepts new challenges; Contributes with creative ideas to enhance work processesCoordinating translation of documents, managing communications on a weekly/bi-weekly basis out to global colleagues: Certificate completion, gamification, post webinar attendance. Creating eLearning modules through authoring tools·       Stakeholder: Process iLearn requests according to procedures in a timely manner. Preparing reports for executive leadership that effectively communicate trends, patterns, and predictions using relevant data. Experience and ability to build effective working relationship and collaborate with different stakeholdersAbout you·       Experience: 5-7 years of Experience in relevant industry·       Soft skills: Stakeholder management; communication skills; and ability to work independently and within a team environment·       Technical skills: Instructional designing, Learning Management Systems, Project Management experience·       Education: Undergraduate degree in management, computer, science or life sciences·       Languages: Excellent knowledge of English language (spoken and written) <h4>Pursue progress, discover extraordinary</h4>Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.Watch our <a href="https://www.youtube.com/watch?v=SkpDBZ-CJKw&amp;t=67s" rel="noopener noreferrer" target="_blank">ALL IN video</a> and check out our Diversity Equity and Inclusion actions at <a href="https://www.sanofi.com/en/our-responsibility/equality-and-inclusiveness" rel="noopener noreferrer" target="_blank">sanofi.com</a>!

Program Lead

Advisor, Learning & DevelopmentCalling all innovators – find your future at Fiserv.We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.Job TitleAdvisor, Learning &amp; DevelopmentWhat does a successful Learning &amp; Development Expert do at Fiserv? fiserv is looking for an experienced lead for Learning and Development for our L&amp;D practice, whilst working closely with the leadership team, to help shape and implement the broader Learning strategy. This role requires someone with previous expertise within a similar L&amp;D role focused on technology, partnering with, and influencing, key stakeholders to deliver the best.You will also have experience across all stages of the learning cycle, from creation to fulfillment, along with a combination of strategic thinking and a pragmatic ‘sleeves rolled up’ approach throughout.What you will do:<ul><li>Develop and implement strategic plans for learning and development, including identifying training needs and developing training programs to address them.</li><li>Coach the L&amp;D team in the development, design, delivery, and evaluation of high-impact technical learning interventions.</li><li>Create and deliver comprehensive training programs to equip employees with the necessary skills for their roles.</li><li>Reviewing technology stack based on and recommending effective uses and recommend learning interventions.</li><li>Support organizational change through the development of targeted learning interventions ensuring there is a ‘joined up’ approach for colleagues maintaining engagement and increasing change capability.</li></ul>What you will need to have:Education:<ul><li>Master’s degree in human resources, or a related field.</li></ul>Experience:<ul><li>10+ years of experience in learning and development, with a focus on technology training.</li><li>Proven track record of designing and implementing successful technical training programs.</li><li>Work experience in an IT organization is required.</li></ul>Skills:<ul><li>Strong understanding of current and emerging technologies.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to work collaboratively with cross-functional teams.</li><li>Proficiency in using learning management systems (LMS) and other training tools.</li><li>Professional, engaging with the gravitas to build strong working relationships and influence at all levels in a fast-paced and dynamic environment.</li><li>Flexibility and a can-do attitude to thrive in a fast-paced environment.</li></ul>Why Join Us<ul><li>Opportunity to make a significant impact on employee development and business success.</li><li>Collaborative and innovative work environment.</li><li>Continuous learning and professional growth opportunities.</li></ul>Thank you for considering employment with Fiserv.  Please:<ul><li>Apply using your legal name</li><li>Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).</li></ul>Our commitment to Diversity and Inclusion:Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. Note to agencies:Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.Warning about fake job posts:Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.<h4>Experience Level</h4>Senior Level

Fiserv India Pvt Ltd

Academic Advisor

IN_Manager_Gen AI training Coordinator_Emerging Businesses_Advisory_BangaloreLine of ServiceAdvisoryIndustry/SectorNot ApplicableSpecialismEmerging TechnologiesManagement LevelManagerJob Description &amp; SummaryAt PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions. In emerging technology at PwC, you will focus on exploring and implementing cutting-edge technologies to drive innovation and transformation for clients. You will work in areas such as artificial intelligence, blockchain, and the internet of things (IoT).Why PWCAt PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us.At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations.Position Summary: The Gen AI Training Coordinator will play a pivotal role in designing, managing, and enhancing Gen AI academic programs within the PwC Academy. This role demands a strategic thinker with hands-on experience in higher education operations, curriculum design, faculty engagement, and EdTech integration. The ideal candidate will collaborate with internal and external stakeholders to ensure academic excellence, learner success, and institutional growth 1.Responsibilities:1. Academic Program Design &amp; Development:o Lead the design, review, and enhancement of UG, PG, and executive education programs across emerging domains (FinTech, AI, Data Science, Blockchain, Cybersecurity, etc.)o Align curricula with industry trends, employability requirements, and accreditation frameworkso Collaborate with subject matter experts and faculty to develop innovative, outcome-based learning modules2. Program Delivery &amp; Operations:o Coordinate end-to-end program execution, including faculty onboarding, content readiness, and learner engagemento Monitor academic delivery standards, learning outcomes, and student satisfaction metricso Ensure adherence to institutional quality benchmarks and compliance with academic regulations3. Faculty &amp; Partner Engagement:o Identify, onboard, and manage faculty, trainers, and academic partners 1.o Organize faculty development programs and workshops to build teaching and mentoring capabilityo Facilitate collaboration between academia and industry to foster experiential learning and applied projects4. EdTech Integration &amp; Learning Innovation:o Champion the integration of technology-enabled learning tools and LMS platformso Evaluate digital learning products and recommend technology adoption to enhance learner experienceo Drive innovation in pedagogy and learning design through data analytics and learner feedback insights5. Quality, Research &amp; Reporting:o Maintain academic documentation, dashboards, and MIS reports for performance trackingo Support accreditation, audit, and quality assurance processeso Conduct research on emerging education trends, contributing to whitepapers or academic insightsQualifications &amp; Experience:· B.E/BTech/MBA· 5-15 years of relevant experience in academic program management, curriculum design, or education operations· Ability to conduct training programs and masterclasses· Experience in higher education institutions, EdTech, or corporate learning environments· Proven ability to coordinate multiple stakeholders and manage projects from concept to executionSkills &amp; Competencies:· Strong understanding of academic operations, curriculum frameworks, and NEP guidelines· Proficiency in data-driven decision-making and use of analytics for academic insights 1.· Hands-on experience with Learning Management Systems (LMS) and digital learning tools· Excellent communication, stakeholder management, and presentation skills· Creative problem-solver with a passion for innovation in educationPreferred Attributes:· Experience in emerging technologies in education (AI, Data Science, FinTech)· Exposure to industry-academia collaboration initiatives or executive education· Research publications or participation in educational forums will be an added advantage.Mandatory Skill Sets• B.E/BTech/MBA • 5-15 years of relevant experience in academic program management, curriculum design, or education operations • Ability to conduct training programs and masterclasses • Experience in higher education institutions, EdTech, or corporate learning environments • Proven ability to coordinate multiple stakeholders and manage projects from concept to execution • Strong understanding of academic operations, curriculum frameworks, and NEP guidelines  • Proficiency in data-driven decision-making and use of analytics for academic insights 1. • Hands-on experience with Learning Management Systems (LMS) and digital learning tools  • Excellent communication, stakeholder management, and presentation skills • Creative problem-solver with a passion for innovation in educationPreferred Skill Sets• Experience in emerging technologies in education (AI, Data Science, FinTech)  • Exposure to industry-academia collaboration initiatives or executive education • Research publications or participation in educational forums will be an added advantage. Years of Experience required10 to 15 yearsEducation QualificationBE/Btech/MBAEducation (if blank, degree and/or field of study not specified)Degrees/Field of Study required: MBA (Master of Business Administration), Bachelor of EngineeringDegrees/Field of Study preferred:Certifications (if blank, certifications not specified)Required SkillsGenerative AIOptional SkillsAccepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Artificial Intelligence, Business Planning and Simulation (BW-BPS), Coaching and Feedback, Communication, Competitive Advantage, Conducting Research, Creativity, Digital Transformation, Embracing Change, Emotional Regulation, Empathy, Implementing Technology, Inclusion, Innovation Processes, Intellectual Curiosity, Internet of Things (IoT), Learning Agility, Optimism, Product Development, Product Testing, Professional Courage {+ 15 more}Desired Languages (If blank, desired languages not specified)Travel RequirementsAvailable for Work Visa Sponsorship?Government Clearance Required?Job Posting End Date<h4>Experience Level</h4>Mid Level

PriceWaterhouseCoopers Pvt Ltd ( PWC )

Training Coordinator

Training AnalystWho We AreAt Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The RoleAre you ready to take on a ground-floor opportunity and make your mark with a brand-new platform with unstoppable growth potential? Kyndryl is seeking a passionate and driven IT/Cloud Consultant to join our team and break out of the hierarchy to rewrite the rules for what comes next.  As an IT/Cloud Consultant at Kyndryl, you will be re-energized with a fresh set of challenges, including working on large enterprise, fast-track infrastructure projects. You will have the opportunity to be the standard-bearer in a new organization and industry-leading brand, where you can leverage your unstoppable growth potential and start building what can become your legacy. In this role, you will be at the forefront of strategic decision-making, defining sourcing strategies, and selecting providers that align with our customers’ IT and automation strategies. You will be the trusted advisor, accountable for delivering highly complex, multi-disciplined consulting engagements that provide lasting and measurable value to our esteemed customers. Your expertise in prioritizing use cases, conducting ROI and business case analyses, and seamlessly incorporating security and resiliency into future state designs will shape the foundation for success. You will strategically develop a future state vision and roadmap, revolutionizing the infrastructure and network requirements to meet the ever-evolving needs of both IT and business. You'll be the catalyst for improved performance and productivity, identifying areas where efficiency can be optimized, costs minimized, risks reduced, and performance enhanced. You will capture, prioritize, and analyze technical requirements, both functional and non-functional, ensuring that every aspect of the solution is meticulously crafted to perfection. But it doesn't stop there. Your impact will extend beyond individual projects. As a thought leader, you will shape the evolution of our intellectual capital assets and contribute to the development of practice resources, solidifying our position as industry trailblazers. Join us at Kyndryl and be a part of our unstoppable growth – where every challenge is an opportunity and innovation knows no bounds.Responsibilities:<ul><li>Report to the Training Lead and support the execution of the overall OCM training strategy.</li><li>Collaborate with the OCM team and subject matter experts to understand training needs arising from organizational changes and transformation initiatives.</li><li>Analyze target audiences and their learning requirements to inform the design of effective training solutions.</li><li>Design and develop engaging training materials, including instructor-led presentations, job aids, quick reference guides, and other supporting documentation.</li><li>Develop online courseware using e-learning development tools such as Adobe Captivate, Articulate Storyline, Rise, and others.</li><li>Assist in the management and administration of the Learning Management System (LMS), including course uploads, user management, and reporting.</li><li>Contribute to the development of training plans and schedules.</li><li>Coordinate logistics for training sessions, including scheduling, communication, and resource allocation.</li><li>Support the delivery of training sessions, potentially including virtual and in-person facilitation under the guidance of the Training Lead.</li><li>Gather feedback on training effectiveness and contribute to the continuous improvement of training materials and delivery methods.</li><li>Maintain training documentation and ensure materials are up-to-date and accessible.</li><li>Assist in the development of communication plans related to training initiatives.</li><li>Contribute to the development of metrics and reports to track training participation and impact.</li><li>Stay informed about best practices in training design, development, and delivery.</li></ul>Your Future at Kyndryl As an IT/Cloud Consultant at Kyndryl you will join the Kyndryl Consultant Profession, working with other Kyndryl Consultants, Architects, Project Managers, and cross-functional Technical Subject Matter Experts – presenting unlimited opportunities with unmatched support through our investment in your learning, training, and career growth. Who You AreYou’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.Required Technical and Professional Experience<ul><li>Bachelor's degree in Education, Instructional Design, Human Resources, Organizational Development, or a related field.</li><li>3-5 years of experience in a training development or instructional design role.</li><li>Experience in designing and developing training materials for various delivery methods (instructor-led, virtual, self-paced).</li><li>Familiarity with instructional design principles and adult learning theories.</li><li>Demonstrated proficiency with at least one online training development tool (e.g., Adobe Captivate, Articulate Storyline, Rise).</li><li>Experience with Learning Management Systems (LMS) administration and functionality.</li><li>Strong written and verbal communication skills.</li><li>Excellent organizational and time management skills.</li><li>Ability to work collaboratively in a team environment.   </li><li>Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel).   </li><li>Strong attention to detail and accuracy.</li></ul>Preferred Technical and Professional Experience<ul><li>Certification in training and development (e.g., CPTD, ATD).</li><li>Experience with video editing and multimedia development.</li><li>Knowledge of change management principles.</li><li>Experience in a consulting environment.</li><li>Familiarity with project management basics.</li></ul> Being YouDiversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can ExpectWith state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.  At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.<h4>Experience Level</h4>Senior Level

Kyndryl Solutions Private Limited

Training Manager

Learning Experience LeaderAbout TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.As per JDHow We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.We invite you to explore all TaskUs career opportunities and apply through the provided URL <a href="https://www.taskus.com/careers/" rel="noopener noreferrer" target="_blank">https://www.taskus.com/careers/</a>.<h4>Experience Level</h4>Senior Level

Taskus India Private Limited

Associate Trainer

Associate Director - Learning Consult PartnerWho We AreAt Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The RoleThe Learning Consulting team supports Kyndryl internal clients to determine key human performance issues and provides recommendations on how to most effectively address those issues by using the Human Performance Improvement (HPI) methodology.  In this role you will apply in-depth HPI consulting skills to diagnose how the performance and learning issues within an organization align with business needs. You will need to adapt existing or develop new learning strategies and solutions to help meet those business needs. You’ll be responsible for client relationship management, ensuring client satisfaction, and can manage all aspects of the engagement. As part of the role, you'll develop and maintain a depth of understanding in Kyndryl's GTM business strategy; recommend and collaborate to design and deploy education and programs in support of their strategy including technical, soft skills and experiential learning. You’ll be utilizing metrics and reports to provide business insights to facilitate decisions on education strategy.As the Associate Director, Learning Consulting you will specifically be responsible to:<ul><li>Develop and implement a strategic GTM development plan to achieve their targets and contribute to organizational growth</li><li>Work closely with Kyndryl GTM leaders, SME, and cross-functional teams to align development programs with overall business objectives</li><li>Make data-informed assessments on the skill gaps and development needs when making decision on programs changes</li><li>Leverage key performance indicators (KPIs) to measure the effectiveness of development programs</li><li>Work within the organization to identify challenges and implement process/infrastructure solutions</li><li>Represent the organization at conferences and other events related to skills development.</li></ul> Who You AreYou’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.To be successful in this role you’ll have the following skills and experience:<ul><li>A bachelor's degree in a relevant field such as Business, Education, Organizational Development, or a related discipline</li><li>8+ years of experience in training and development. Demonstrated experience in progressively responsible roles within learning and development</li><li>Ability to design, develop, and implement effective training programs and materials; Proficiency in creating engaging and interactive training content</li><li>Proficiency in learning and development principles, adult learning theory, and instructional design. Familiarity with modern training techniques and technologies, including e-learning platforms and Learning Management Systems (LMS)</li><li>Proven leadership and management experience, including the ability to lead a team of learning and development professionals. Experience in setting goals, managing budgets, and executing strategic plans</li><li>Strong analytical and data interpretation skills to assess training program effectiveness and make data-driven improvements</li><li>Excellent written and verbal communication skills to convey complex concepts clearly and engage learners. Ability to deliver effective presentations and facilitate training sessions</li><li>Project management skills to effectively plan, execute, and oversee multiple training initiatives simultaneously</li><li>Strong interpersonal skills to build relationships with sales leaders, cross-functional teams, and external vendors. Ability to collaborate effectively with various stakeholders</li><li>Familiarity with leadership development principles can be beneficial as it can support the growth and development of sales leaders.</li></ul> Being YouDiversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can ExpectWith state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.  At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.<h4>Experience Level</h4>Mid Level

Associate Director

Assistant Manager - Learning & DevelopmentAbout the companySBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone.SBI Card is proud to be an equal opportunity &amp; inclusive employer and welcome employees without any discrimination on the grounds of race, colour, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work.Join us to shape the future of digital payment in India and unlock your full potential.What’s in it for YOU<ol><li>SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees</li><li>Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees</li><li>Dynamic, Inclusive and Diverse team culture</li><li>Gender Neutral Policy</li><li>Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits</li><li>Commitment to the overall development of an employee through comprehensive learning &amp; development framework</li></ol>Role Purpose Ensure the effective design, delivery, and evaluation of training programs that enhance employee skills, knowledge, and performance.Role Accountability<ol><li>Program Development and Implementation: Design and implement training programs that align with organizational goals and address skill gaps</li><li>Facilitation and Delivery: Conduct training sessions &amp; workshops ensuring they are engaging and effective</li><li>Assessment and Evaluation: Develop and administer assessments to measure the effectiveness of training programs and the retention of knowledge</li><li>Continuous Improvement: Regularly review and update training materials and methods to ensure they remain relevant and effective</li><li>Employee Development: Support employees in their professional growth by identifying development needs and providing appropriate learning opportunities.</li><li>Collaboration: Work closely with other departments to ensure training programs meet the needs of the organization and its employees</li><li>Resource Management: Manage training resources, including budgets, materials, and external partnerships, to ensure efficient program delivery</li><li>Reporting and Analysis: Track and report on training metrics, such as completion rates and knowledge retention, to demonstrate the impact of training initiatives</li><li>Support and Guidance: Provide ongoing support and guidance to employees, helping them apply new skills and knowledge in their roles</li><li>Compliance and Standards: Ensure all training programs comply with industry standards and regulatory requirements</li></ol>Measures of Success<ol><li>Training Attendance Rate: The percentage of employees who attend scheduled training sessions</li><li>Course Completion Rate: The percentage of employees who complete the training programs they start</li><li>Average Time to Completion: The average time it takes for employees to complete training programs</li><li>Post-Training Assessment Results: Scores from assessments conducted after training to measure knowledge retention and understanding</li><li>Learner Satisfaction Rate: Feedback from employees on their satisfaction with the training programs, often gathered through surveys</li><li>Learner Retention Rate: The percentage of knowledge and skills retained by employees over a specified period after training</li><li>Job Performance Impact: The improvement in job performance metrics, such as productivity or quality of work, following training</li><li>Training ROI (Return on Investment): The financial return generated from training investments, calculated by comparing the cost of training to the benefits gained</li><li>Reduction in Skill Gaps: The decrease in identified skill gaps within the organization as a result of targeted training initiatives</li><li>Training Program Quality: Regular evaluation of training content and delivery methods to ensure they meet high standards</li><li>Business Stakeholder feedback</li><li>Project Completion Timelines</li></ol>Technical Skills / Experience / Certifications<ol><li>Learning Management Systems (LMS): Proficiency in using and managing LMS platforms to deliver, track, and report on training programs</li><li>Awareness of Instructional Design and Content Development tools, models and best practices</li><li>Assessment and Evaluation: Competence in creating and administering assessments to measure training effectiveness and employee learning outcomes</li><li>Data Analysis and Reporting: Ability to analyze training data, generate reports, and use insights to improve training effectiveness</li><li>Project Management: Experience in planning, executing, and overseeing training projects to ensure they are completed on time and within budget</li><li>Facilitation Skills: Strong skills in facilitating both in-person and virtual training sessions, ensuring they are engaging and effective</li><li>Change Management: Understanding of change management principles to effectively implement and manage training initiatives</li><li>Behavioral Training Techniques: Proficiency in techniques for conducting behavioral training sessions, such as role-playing, simulations, and interactive activities</li><li>In-depth Cards Domain Knowledge across functions &amp; Working knowledge of any CRM would be an added advantage</li></ol>Competencies critical to the role<ol><li>High impact communication</li><li>Stakeholder Management </li><li>Business Acumen</li><li>Detail Orientation</li><li>Process Orientation</li><li>Program Management</li><li>Data Analysis</li><li>Ability to negotiate and influence</li><li>Managing Conflicts and dealing with difficult situations</li></ol>Qualification Graduation or Post Graduation DegreePreferred IndustryCredit Cards, BPO, Banks, NBFCs, Telecom, Insurance<h4>Experience Level</h4>Mid Level

Sbi Cards And Payment Services Limited

Center Incharge

Agile Trainer/CoachWhat We Look ForRequirements:<ul><li>5+ years of experience in product management, product coaching, or Agile transformation</li><li>Experience building product management capabilities and training programs</li><li>Deep understanding of product model / Agile frameworks and customer feedback loops</li><li>Excellent relationship-building, influencing, and organizational skills</li><li>Strategic thinker with a systems mindset and the ability to navigate complexity and ambiguity</li><li>Servant leader with exceptional coaching capabilities across individual, team, and leadership levels</li><li>Expert facilitation and training skills with the ability to adapt to various learning styles</li><li>Change management acumen to guide teams through transformation</li><li>Experience with design thinking, human centered design, hypothesis testing, value stream mapping, customer journey mapping, product discovery, experimentation, etc.</li><li>High emotional intelligence and empathy to build trust and influence without authority</li><li>Excellent communication and storytelling skills to inspire and educate</li><li>Committed to continuous improvement and capability development</li><li>Skilled facilitator of change who takes a collaborative and inclusive approach</li><li>Analytical mindset with experience in productivity and maturity assessments</li></ul>Preferred:<ul><li>Certifications such as AIPMM, POPM, PSPO, or equivalent</li><li>Experience managing a team of coaches / trainers</li><li>Industry expertise in Industrials, Manufacturing, or related sectors</li></ul><h4>Experience Level</h4>Mid Level

Johnson Controls Ltd

Trainer

Trainer IIJob Title:Trainer IIJob DescriptionConcentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.Role and Key Responsibilities:• Deliver Customer service product training for a Leading Logistics Client• 2+ Years of supporting Customer Service Client as a Process Trainer• Must have blended skill set/Experience supporting Email/Chat &amp; Voice Channels as Trainer• Design training curriculum using inputs from Operations, Quality &amp; Clients.• Knowledge management for the process.• Keep up to date with product / process knowledge.• Accountability for 0 – 90 days batch performance.• Attend TTT conducted by clients.• Conduct PKT and process refreshers on the floor.• Bridge gaps in product, process, language, comprehension, and cultural aspects of the LOB• Represent Concentrix on client calls and internal/external calibrations.• Work closely with OPS and Quality teams to design and execute action plans• Responsible as per defined monthly/quarterly/yearly training scorecards and PLA• Responsible to manage the training throughput and performance• Create, manage and update the training content for respective LOB’s on different tools• Manage/create process SOP’s and training refreshers• Manage training MIS for new hire batches and other training related work• Contribute to process improvement ideation and initiatives• Responsible for all risk management and compliance activities as applicable to this roleKey skills and knowledge:• Good facilitation skills• Experience in handling Customer Service clients• Should be a Team player.• 5 days working and should be open for rotational offs.• Good MS Office skills.• Experience in preparing TNI &amp; TNAEducational Qualification: - GraduateDisclaimer:-'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for ‘recruitment’, ‘processing’ or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letterhead with authentic signatures of appropriate Concentrix authorities.Location:IND Chennai - Fortune TowersLanguage Requirements:Time Type:Full timeIf you are a California resident, by submitting your information, you acknowledge that you have read and have access to the <a href="https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/" rel="noopener noreferrer" target="_blank">Job Applicant Privacy Notice for California Residents</a>

Concentrix

Learning Manager-Métier Structure, Training SupportReq ID:497400 Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility solutions. Joining us means joining a caring, responsible, and innovative company where more than 70,000 people lead the way to greener and smarter mobility, worldwideAlstom is hiring a Learning Manager-Métier Structure, Training Support for the global learning catalog offer of Bid, Project, Planning &amp; Commercial management. In this role, you will oversee Learning &amp; competencies development by leading and reflecting any updates regarding the global métier structure to the available global training offer for the respective communities.    Purpose: Oversee Learning &amp; competencies development by leading the global métier structure update of job codes/competencies/competency matrixes and job descriptions for Commercial as well as Bid &amp; Project Management community including onboarding digital page for new joiners.The role is key to enable our communities are structured across Alstom in a harmonized way across all regions and Product Lines. All aspects of métier structure need to be continuously enhanced and updated to cover the actual business demand of Alstom operating model and yearly HR-run update cycle. Community competencies are to be as harmonized as possible across all Group PMO and Group Planning Métiers and for transversal competencies aligned with other functions.  The onboarding program is to be developed and updated via regular new releases that requires coordination and creation of new content such as video testimonials as new processes or tools become available. Main responsibilities:Main point of contact reporting to the Senior Learning &amp; Training Manager for all Community Métier Structure updates to be coordinated globally for job codes/competencies/competency matrixes and job descriptions.  Coordinate yearly HR-led update cycle for métier owners: process explanation, project timeline and suggested areas of improvement.  Follow-up with stakeholders and double check updates for consistency across all Métiers. Regular exchanges with HR for transverse competencies applicable to other métiers outside of Bid and Project Management Community.   Based on defined job competencies, support learning and development strategy needs to cover growing Tender and Project community and business demand of Alstom operating model.  Main point of contact for Onboarding digital platform updates, creation of new material including videos and maintenance. Support as well new training developments as required.You will be responsible for:<ul><li>Coordinate yearly global métier structure update with métier owners to ensure simplification and harmonization across various métiers</li><li>Maintain job code structure and associated job descriptions up to date as per latest organizational changes</li><li>Coordinate competence and matrix simplification with métier owners based on any process updates or feedback for improvement received</li><li>Support all aspects of development and updates of Onboarding Digital page to ensure up to date and efficient training is available and accessible to community.  Ensure Digital page is up to date, reflecting the latest available fundamentals and métier specific process summaries as well as available trainings.  </li><li>Develop new content for onboarding digital page: video testimonials or small micro learnings of key concepts</li><li>Maintain academy training overview list with up-to-date information regarding course content, job code allocation, competency level etc.</li><li>Support the communication and sharing of any updates regarding Métier Structure or onboarding to the community </li><li>Monitor Onboarding page statistics and activity participation by following up KPIs and other reports as per requests</li><li>Support any training development needs or certification activities as needed in collaboration with Training Managers or Learning Certification Coordinator </li></ul> In addition, you will: <ul><li>Be part of a team impacting Alstom’s Project &amp; Bid Management Community at global scale</li><li>Develop a multicultural mindset by interacting with teams located across the global the world</li><li>Develop yourself in problem solving and simplification</li></ul> Your profile:<ul><li>Business Master’s degree</li><li>Competency development and training experience</li><li>Technical knowledge of digital tools used to manage large quantities of data, sharepoint and digital learning platform </li><li>Training program development awareness</li><li> </li><li>Comfortable in an international and a multi-cultural environment</li><li>Multi-Tasking in project mode on multiple projects at once</li><li>Strong communication and powerpoint presentation skills with all levels of the organization</li><li>Strong creation skills to design learning resources in powerpoint or other tools</li><li>Script creation of key questions, topics</li><li>Managing multiple stakeholders to deliver on time </li><li>Ability to challenge the status quo</li><li>Critical Thinking / Problem solving</li><li>Conflict resolution</li><li>Business Acumen</li><li>Teamwork / collaboration</li><li>Technical competences regarding digital learning tools and Alstom university toolbox is a big asset: MS Sharepoint, Bealink, Alstom iLearn, Elucidat, Easymovie for video creations etc.</li></ul>Alstom is the leading company in the mobility sector, solving the most interesting challenges for tomorrow’s mobility. That’s why we value inquisitive and innovative people who are passionate about working together to reinvent mobility, making it smarter and more sustainable. Day after day, we are building an agile, inclusive and responsible culture, where a diverse group of people are offered opportunities to learn, grow and advance in their careers, with options across functions and geographic locations. Are you ready to join a truly international community of great people on a challenging journey with a tangible impact and purpose?   Equal opportunity statement: Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected.  All qualified applicants are considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by local law.     Job Type:​Experienced​<h4>Experience Level</h4>Mid Level

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