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Instructor AnalystSkill required: Trust &amp; Safety - Content management Designation: Instructor Analyst Qualifications:Any Graduation Years of Experience:3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. 
You will be responsible for training Content Moderators whose role is analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual and you may be exposed to flashing lights or contrasting light and dark patterns.
Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, any role supporting content moderation needs strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accenture’s well-being support program, designed specifically for the Trust &amp; Safety community, provides valuable skills to promote individual and collective well-being. What are we looking for? ••	Training Expertise:
o	Proven experience in designing, developing, and delivering effective training programs.
o	In-depth knowledge of adult learning principles and instructional design methodologies.
•	Subject Matter Proficiency:
o	Mastery of the content and processes relevant to the training area.
o	Ability to convey complex information in a clear and understandable manner.
•	Communication Skills:
o	Excellent verbal and written communication skills to deliver engaging training sessions.
•o	Active listening skills to understand trainees questions and concerns.
•	Presentation/Facilitation Skills:
o	Ability to deliver dynamic and interactive presentations that keep trainees engaged.
o	Effective use of visual aids and technology to enhance training delivery.
•	Interpersonal Skills:
o	Strong interpersonal skills to establish rapport and build positive relationships with trainees.
o	Empathy and patience to address diverse learning styles and individual needs.
••	Feedback and Evaluation:
o	Skill in providing constructive feedback to trainees to facilitate their growth and development.
o	Ability to assess trainees progress and adjust training strategies as needed.

•	Adaptability:
o	Flexibility to adjust training methods based on trainee feedback and changing needs.
o	Ability to handle unexpected situations and modify training plans accordingly.
o	Ability to effectively manage time and work in a fast-paced, timeline-driven environment.
•	Technology/Functional Proficiency:
o	Familiarity with relevant training software, e-learning platforms, and multimedia tools.
o	Proficient in Ms Excel/PPT/Word and/or Google Sheets/Docs/Slides with advanced skills to create reports.
o	Data analysis skills to interpret training metrics and make data-driven improvements.
o	Working knowledge of Project Management methodologies
•	Assessment and Measurement:
o	Skill in creating assessments to evaluate trainees understanding and skill proficiency.
o	Ability to analyze training effectiveness and make improvements based on results.
•	Cultural Sensitivity and Resilience:
o	Awareness of and respect for diverse cultures, backgrounds, and perspectives in training delivery.
o	Strong coping, emotional resilience, and stress-management skills
o	Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies. Roles and Responsibilities: •Your role requires the following responsibilities –
•	Manage Training batches of 5 to 25 HC per Training schedule.
•	Lead training projects.
•	Deliver process/product/policy training in classroom/online environment.
•	Develop and deliver training courses for different trainees/markets/products.
•	Identify and assess training needs of the team to bridge any process/policy gaps for better performance and understanding about the policy.
•	Lead all Process RCA and build training plan to deliver.
•	Track and Report all Training activities of New Batches
•	Participate/lead policy briefings to ensure any changes are consistent and in line with local cultural, socio, geographical and political conditions.
•	Work with business team to achieve top performance, including group coaching, bottom performers identification and training.

Accenture India Private Limited

Associate Trainer

Senior Analyst, Learning and Development<h4>Position Summary...</h4><h4>What you'll do...</h4>Job Summary:This position is responsible for the operation of the Contact Center department. An individual in this position will be expected to perform additional job-related responsibilities and duties as assigned and/or necessary.About Team: Our team is focused on developing a streamlined, dependable company that includes service operations and technology solutions for Finance, People, and Associate Digital Experience (ADE). We also provide a variety of services such as procurement, supplier portfolio management, merchandising master data, and analytics. From developing HR chatbots and virtual assistants to creating invoice solutions and facilitating legal changes, we help drive efficiency across Walmart globally.What you'll do:Manages the facilitation of learning activities by overseeing associate trainings on complex systems and processes and new hire onboarding; providing input to the content design team; adjusting content flow according to the requirements of the training or target audience; utilizing learning systems to monitor, track, and report learning activities; incorporating trainee feedback and performance metric results; sharing course facilitation improvements with senior management; evaluating program effectiveness against business objectives; and overseeing the maintenance and upkeep of training equipment and resources.Develops facilitators and team members by providing feedback to enhance facilitation skills; assessing the teams performance in the sessions facilitates; making recommendations for additional training; and coaching, mentoring, and developing other associates with or without managerial supervision based on requirements by management.Manages and delivers complex training courses by applying blended delivery methods; rehearsing course content prior to delivery; communicating complex content, policies, and processes; observing participant engagement in courses; remaining current on course materials and facilitation best practices; answering questions related to course content andconcept application; and guiding associate engagement during training courses.Essential Functions An individual must be able to successfully perform the essential functions of this position with or without reasonable accommodation. Below are the essential functions,· Understanding of English Grammar Subject Verb Agreement Rules, Tenses and Transliterations· Different Feedback Mechanism such as GROW, SOAR, OSKAR, CLEAR, AOR coaching models· Training Needs Identification and Analysis, Root Cause Analysis, and Quartile Management· Training sounds in English such as Vowels (Monophthongs and Diphthongs), Consonant sounds (Fricatives, Affricates, Plosives and Nasal)· Manner of articulation and place of articulation of English soundsDemonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices; supporting and aligning efforts to meet customer and business needs; and building commitment for perspectives and rationales.Provides and supports the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes, and new responsibilities.Models compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by incorporating these into the development and implementation of business plans; using the Open Door Policy; and demonstrating and assisting others with how to apply these in executing business processes and practices.What you'll bring:Basic Qualifications· BachelorsDegree in a related field and 5 years industry/related experience as a pre-process trainer, having conducted New Hire Training on Grammar and Voice/Accent· OR 6-8 years industry/related experience as a pre-process trainer, having conducted New Hire Training on Grammar and Voice/Accent· Proficient in blended training delivery methodologies· Expert in classroom training delivery· Ability to design and deliver language and culture-based course material/training curriculum· Capability to design and deliver competency-based training· Expertise in leadership training· Operational knowledge of LMS· Knowledge of Microsoft Office Suit (PowerPoint, Excel, Outlook)· Ability to manage multiple batches at the same time· Experience working with multiple team members and stakeholders· Must be able and willing to think and act strategically and tactically· Result oriented and Quality consciousPreferred Qualifications· ADD: Knowledge of Adult Learning Theories· Prior experience and knowledge of contact center· TEFL, TESOL, TESL, CELTA or DELTA certification· Familiarity with Virtual delivery enablement tools such as Zoom / Teams About Walmart Global Tech Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. Thats what we do at Walmart Global Tech. Were a team of software engineers, data scientists, cybersecurity experts and service professionals within the worlds leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail.Benefits: Benefits Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include a host of best-in-class benefits maternity and parental leave, PTO, health benefits, and much more. BelongingWe aim to create a culture where every associate feels valued for who they are, rooted in respect for the individual. Our goal is to foster a sense of belonging, to create opportunities for all our associates, customers and suppliers, and to be a Walmart for everyone.At Walmart, our vision is "everyone included." By fostering a workplace culture where everyone is—and feels—included, everyone wins. Our associates and customers reflect the makeup of all 19 countries where we operate. By making Walmart a welcoming place where all people feel like they belong, we’re able to engage associates, strengthen our business, improve our ability to serve customers, and support the communities where we operate.<h4>Minimum Qualifications...</h4>Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Minimum Qualifications:Bachelor's degree in Business, Human Resources, Communications, Education, or related field OR 2 years' experience in training, quality , knowledge management, contact center, or related area .<h4>Preferred Qualifications...</h4>Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Design, Project Management, Supervising Associates, Training and Development<h4>Primary Location...</h4>, , India<h4>Experience Level</h4>Senior Level

Walmart India Pvt Ltd

Senior Analyst

Full cycle Technical Trainer ( Content development + Tech training )<h4>Job Description</h4>TRAINING DEVELOPER – NIQ, CHENNAI/Pune, IndiaABOUT THIS JOBAs Training Developer, you will be responsible for designing, developing, managing, organizing and conducting technical workshops, and evaluation of workshop effectiveness. RESPONSIBILITIES<ul><li>Responsible to Plan, design &amp; create (or curate) the training materials on company products, processes, and technologies.</li><li>Orient trainers about the content and scope of the training.</li><li>Deliver trainings when required.</li><li>Updates the content on an on-going basis.</li><li>Analyzes course evaluations to judge effectiveness of training sessions and to implement suggestions for improvement.</li><li>Interpret data to judge progress and cost-effectiveness.</li><li>Help the Tech Competency Leader to evaluate external learning vendors.</li></ul><h4>Qualifications</h4>A LITTLE BIT ABOUT YOU<ul><li>Proven experience as a Tech expert (2 yrs) willing to learn training skills.</li></ul><ul><li>Proven ability to complete full training cycle (assess needs, plan, develop, coordinate, monitor and evaluate) willing to learn tech skills.</li><li>Proven track record in diverse technical competencies - Java Full stack or Data Engineering with Python/ Pyspark /Databricks or Data Science, AI/ML track or Data and Business Intelligence stack as trainer/developer. Working knowledge of Apache Airflow is an added advantage.</li><li>Besides proficiency with M365 Platform and well-versed on the various LMS platforms available in the market.</li><li>Excellent verbal and written communicators.</li><li>Facilitation / Organization skills.</li></ul>QUALIFICATIONS<ul><li>Degree at university level, preferable in technical/educational related area.</li><li>Train The Trainer certification is a plus.</li></ul><h4>Additional Information</h4><ul><li>Enjoy a flexible and rewarding work environment with peer-to-peer recognition platforms. </li><li>Recharge and revitalize with help of wellness plans made for you and your family. </li><li>Plan your future with financial wellness tools. </li><li>Stay relevant and upskill yourself with career development opportunities</li></ul>Our Benefits<ul><li>Flexible working environment</li><li>Volunteer time off</li><li>LinkedIn Learning</li><li>Employee-Assistance-Program (EAP)</li></ul>About NIQNIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.For more information, visit NIQ.comWant to keep up with our latest updates?Follow us on: <a href="https://www.linkedin.com/company/nielseniq/mycompany/">LinkedIn</a> | <a href="https://www.instagram.com/nielseniq/">Instagram</a> | <a href="https://twitter.com/nielseniq">Twitter</a> | <a href="https://www.facebook.com/NielsenIQ.global/">Facebook</a>Our commitment to Diversity, Equity, and InclusionAt NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.  All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the <a href="https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fnielseniq.com%2Fglobal%2Fen%2Fnews-center%2Fdiversity-inclusion&amp;data=05%7C02%7CJenny.Rebecca%40nielseniq.com%7C6e534cbe3eb041842d5f08dc6dca121e%7C6ac7a1f45fb14153bb4f12d2020a1f7d%7C0%7C0%7C638505961881417602%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&amp;sdata=B%2Fp40oNUpJOw1CNoc87EFXk%2BvxeO1jxYOSRCEKM%2Fz5Q%3D&amp;reserved=0">https://nielseniq.com/global/en/news-center/diversity-inclusion</a><h4>Experience Level</h4>Entry Level

NielsenIQ

Trainer

Process and Comm Training AnalystTrains employees in different facets of Insurance TPA operations for both voice and non-voice processes. Conducts training needs analysis in conjunction with the teams to plan for the training programs required for employees to ensure that client SLAs are met. Designs training materials for new hire training as well as for upskilling and redeployment. Overview<ul type="disc"><li>Facilitates multi-week new hire training for Contact Center Associates (Academies) - email &amp; chat</li><li>Performs analysis to understand client transactions in order to create process improvements.</li><li>Reviews and standardizes content as well as tailors material for specific situation.</li><li>Creates content for high-end (difficult/complex) topics.</li><li>Conducts/facilitates training on high-end (difficult/complex) topics.</li><li>Acts as consultant for respective service lines.</li><li>Leads development, design, delivery, evaluation, and management of training programs for the respective service line.</li><li>Participate in project transitions such as product launches.</li><li>Prepares training material and transition documents for new processes, accounts &amp; clients programs for the respective service line.</li><li>May mentor a group of junior trainers.</li></ul>This is a BPO Process &amp; Communication Trainer for Insurance TPA.<h4>Experience Level</h4>Senior Level

NTT DATA Global Delivery Services Ltd

Communication Skills Trainer

BBA Trainer-Business Loans-Sales Job Responsibilities:- <ul><li>The BBA trainer will be responsible for leading Pan India training initiatives for the BBA Channel </li><li>Manage learning and development objectives of the BBA businesses</li><li>Collaborate with the internal stakeholders for a thorough Training Need Analysis (TNA) to design and curation of effective, technology-enabled learning solutions and content</li><li>Enable continuous learning across the talent lifecycle through the interplay of live and digital learning</li><li>Ensure excellent participant learning experience through delivery and seek feedback and measure business impact regularly to determine training effectiveness</li><li>Build and maintain monthly training calendars, training records, attendance and manage the administrative requirements of the training program. </li><li>Perform administrative tasks such as scheduling classes, setting up of systems/equipment and coordinate with the learners for enrolments in the batches </li><li>Conduct training programs with the goal of improvements in sales metrics such as productivity, SOP achievement in lines with customer centricity</li><li>Ensure right solution providing behaviour, ethics and practices are embedded through the training imparted in with the business goals, standards and regulations</li><li>Regular updates to the business in terms of feedbacks received from the training sessions including competition benchmarking, managing rejections</li><li>Ensure 100% completion of Job Ready parameters (LMS Course Tracking, Induction Attendance, Induction Assessments) and share weekly updates with the business</li><li>Travel to field and other business locations as required Ensure on-going skilling of trainers for effective delivery</li></ul> Experience:- Min 4-5 years of experience in Business Banking background with a good understanding of Sales. Skills to be proficient in:- <ul><li>Good stakeholder management, influencing skills.</li><li>Should have good English speaking skills (mandatory)</li><li>Good analytical skills and a “do what it takes to get job done” attitude</li></ul> <h4>Experience Level</h4>Mid Level

Kotak Mahindra Bank

Training & Personnel Development Manager<h4>Company Description</h4>We take care of our employees, and they take care of our customers!Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.Our MissionWe recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!<h4>Job Description</h4>The District Training &amp; Personnel Development Manager (PDM) drives the employee development cycle (selection, onboarding, training,performance, and growth) and promotes employee development in the district,enabling a culture of learning and development for all employees. The PDM acts as an expert personnel-development resource for both employees and managers and is a peer role to other managers in the district. The PDM also works in close collaboration with the Regional Training team to achieve training and employee development goals of the regionResponsibilities and Duties:  . Manages the Smart Recruiters process from posting to closing job adverts.· Works with the district’s management team to support the interview process from beginning to end.· Conducts Interviews when necessary.· Drives the development of recruiting tools as needed.· Works in tandem with the district’s management team to ensure a consistent and highly effective onboarding experience for new hiresand/or transfers.· Supports the district’s management team to ensure new hires are properly aligned with foundational skills, knowledge, and resources tosucceed in their job function.· Drives a robust training program that meets the district’s employee development goals.· Collaborates with the district’s management team to create training plans focusing on employee development and growth.· Ensures relevant training is delivered consistently including, but not limited to global, regional and district training requirements· Supports the district’s management team to ensure employee skills and knowledge gaps are addressed timely and efficiently.· Works with SMEs for PDC functionality and all available training and development programs/tools.· Ensures solid understanding and use of the PDC across all levels at the district.· Acts as a Career Coach at the district.· Supports upskilling people managers to properly assess employees and conduct meaningful development conversations.· Encourages a culture of frequent employee feedback and development.· Advocates for the creation and fostering of development plans for everyone in the district.· Supports the district in finding innovative ways to increase career progression and mobility.· Assists the district’s management team with succession planning and talent development strategy implementation.· Supports the district in the implementation and execution of employee recognition programs.· Monitors retention and employee satisfaction at the district and support plans to improve in this area.<h4>Qualifications</h4>· Written and verbal communication skills· Listening skills· Leadership· Emotional intelligence· Leading change· Adaptability· Presentation skills· Analytical thinking· Problem solving· Strategic Planning· English language proficiency· Global logistics industry knowledge· Good computer skills (e.g., MS Excel, MS Word, MS PowerPoint)· Management experience preferred· Proficiency in employee development skills and knowledge to include:o Interviewingo Trainingo Coaching and Mentoringo Employee feedbacko Assessing performanceo Goal settingo Development conversations<h4>Additional Information</h4>Expeditors offers excellent benefits:<ul><li>Paid Vacation, Holiday, Sick Time</li><li>Health Plan: Medical</li><li>Life Insurance</li><li>Employee Stock Purchase Plan</li><li>Training and Personnel Development Program</li><li>Growth opportunities within the company</li><li>Employee Referral Program Bonus</li></ul><h4>Experience Level</h4>Mid Level

Expeditors International (India) Private Limited

Training and Development Manager

ManagerJob Code/ Requisition ID Location  GurugaonTravel RequiredYesDepartment / FunctionESBPosition NameManager- Capability BuildingDesignation ManagerRole Individual  Team                   Reporting ToGeneral ManagerJob Specification Excellent verbal and written communication skills to engage with potential customers effectively.Strong understanding of sales processes and techno commercials skills.Ability to analyse data and metrics to optimize lead generation strategies.Proficiency in using CRM software, email marketing tools, and social media platforms.  Qualification/ Personal Attributes A degree in Engineering / Diploma, or a related field is often preferred.     Job Description Key ResponsibilitiesCapability BuildingEvaluating Employee &amp; Channel NeedsDesigning Training Programs and MaterialsScheduling Training SessionsDelivering Training SessionsAssessing Learning OutcomesIn-side SalesEfficiently manage and prioritize filtered sales leads to ensure timely follow-up and engagement.Build strong relationships with potential customers through phone calls, emails, and virtual meetings.Conduct thorough needs assessments to understand customer requirements and pain points. (Virtual /Physical Site Visit &amp; System Sizing)Offer appropriate products or services that meet customer needs, highlighting key benefits and value propositions.Address customer concerns and objections effectively to move leads through the sales pipeline.Lead handing over to business team. (Process to be Finilized-Biding Process or Something Else)Schedule and conduct follow-up communications with business team to ensure the conversion from sales funnel to order.Maintain records of lead interactions and sales activities in the CRM system. Provide regular reports on lead conversion rates and sales performance.Stay updated on industry trends and best practices to continuously improve sales techniques and strategies.         About Luminous Luminous Power Technologies, a leader in energy solutions, is a 35-year-old company which started as a small venture. Now on its brand transformation journey, its mission is to become a name synonymous with all-encompassing home electrical, power backup and residential solar solutions and create millions of happy homes in India. Today, Luminous is already a powerful, trustworthy brand name in 100 million Indian homes. During this successful journey, it has embraced the core values of reliability, consistency, longevity and the highest standards of integrity along with dynamic ideas and innovation. Its consumer-centric focus has led Luminous into new categories to deliver excellence in every product and home solution it offers. With 7 manufacturing units, more than 28 sales offices in India and presence in over 36 countries our 6000 employees serve more than 60,000 channel partners and millions of customers. Our motto has always been Customer Delight through Innovation &amp; Passion with focus on Execution &amp; Team-work. At Luminous, we passionately innovate to make life comfortable and efficient. Luminous is a group company of Schneider Electric, a global leader in energy management with presence in over 100 countries, 1.5 lakh people and a revenue of Rs. 2 lakh crore. <ul><li>Career Page- <a href="http://joinus.luminousindia.com/" rel="noopener" target="_blank">http://joinus.luminousindia.com/</a></li><li>LinkedIn- <a href="https://www.linkedin.com/company/luminous-power-technologies-p-ltd/" rel="noopener" target="_blank">https://www.linkedin.com/company/luminous-power-technologies-p-ltd/</a></li><li>Home Page- <a href="https://www.luminousindia.com/about-us" rel="noopener" target="_blank">https://www.luminousindia.com/about-us</a></li><li>Glassdoor-<a href="https://www.glassdoor.co.in/Overview/Working-at-Luminous-Power-Technologies-P-%20%20%20%20%20%20%20EI_IE519545.11,40.htm">https://www.glassdoor.co.in/Overview/Working-at-Luminous-Power-Technologies-P-       EI_IE519545.11,40.htm</a></li></ul>



 
 
 
 
 
 
 



 <h4>Experience Level</h4>Mid Level

Luminous Power Technologies

Manager - Projects

GDC L&D Assistant Manager•Proposed designation  Assistant Manager


 •Role type  Primarily Individual contributor


 •Reporting to   Associate Director, Learning &amp; Development


 •Geo to be supported  US


 •Work timings  General Shift (9.30 to 6.30 pm).

Roles &amp; responsibilities

 1.CPA Program Management: Ensure end-to-end management of the CPA program, from registration and engagement to the licensing process.


 2. Engagement of CPA Pursuant: Manage Study groups, arrange expert sessions, guest lectures to keep CPA pursuant engaged and motivated.


 3.Metrics &amp; Evaluation: Establish evaluation metrics and methods to assess the effectiveness of learning programs in partnership with the US L&amp;D team. Gather feedback from participants and implement data-driven improvements.


 4.Facilitator Management: Identify facilitators, arrange Train-the-Trainer (TTT) sessions, and maintain an updated list. Recognize facilitators based on the Facilitator Recognition Program.


 5.Collaboration with Deployment Team: Collaborate with the Technical Deployment team on metrics, evaluation, and facilitator management.


 6.Stakeholder Management: Collaborate with key stakeholders, such as department heads, business leaders, and HR teams, to cater to the training needs of GDC Audit teams.


 7.Documentation and Reporting: Maintain accurate documentation of L&amp;D activities. Oversee the maintenance and tracking of all mandatory courses and experienced hire curriculum courses. Prepare regular reports on CPA program progress and outcomes for management review.

8. Training Dashboard Reporting: Ensure accurate reporting of training data in the L&amp;D dashboard.This role is for you if you have  the belowEducational qualifications

 •MBA / Post Graduation in HR


 •PMP certified

Work experience

 •Tenured L &amp; D professional (6 to 8 years of work experience) with strong project management expertise.<h4>Experience Level</h4>Mid Level

Kpmg India Services Llp

Training (Training Development ) AnalystIn these roles you will be responsible for: Responsibilities: <ul><li>Deliver monthly Language, Voice and Accent classroom/virtual training, support business through daily call monitoring and floor activity by working closing with the team and business requestors.</li><li>Reporting and tracking training effectiveness</li><li>Interviewing new hires</li><li>Regular and continuous touch base with floor and trainees to map improvement through coaching, feedback and communication-based projects</li></ul>Requirements for this role include: Key Skills: <ul><li>Communication Skills: Voice and Accent Training Delivery, Excellent communication skills, Excellent Facilitation/training skills</li><li>Skills: Coaching and Feedback</li><li>Skills: Proficient in MS Excel and MS PPT</li><li>Skills: Content Development </li></ul> Preferences:  - Optional (nice-to-have’s) <ul><li>Skills: Instructional Design Skills (a good-to-have skill)</li></ul>Required schedule availability for this position is Monday-Friday (2:00pm/6:00 pm to 12:00am/3:00 am IST).  The shift timings cannot be changed. Additionally, resources may have to work on weekends basis business requirement.

Training Manager

Sr. Executive We are hiring Sr. Executive – ProcessTrainer (Customer Experience Team) - Think you can coach, build SOPs &amp; level up our CX squad? This is your stage!Work Location - Bangalore

Bewakoof

Lead Mentor

Executive - AgricultureAbout KPMG in IndiaKPMG entities in India are professional services firm(s). These Indian member firms are affiliated with KPMG International Limited. KPMG was established in India in August 1993. Our professionals leverage the global network of firms, and are conversant with local laws, regulations, markets and competition. KPMG has offices across India in Ahmedabad, Bengaluru, Chandigarh, Chennai, Gurugram, Jaipur, Hyderabad, Jaipur, Kochi, Kolkata, Mumbai, Noida, Pune, Vadodara and Vijayawada. KPMG entities in India offer services to national and international clients in India across sectors. We strive to provide rapid, performance-based, industry-focused and technology-enabled services, which reflect a shared knowledge of global and local industries and our experience of the Indian business environment.Marketing Executive 
 Equal employment opportunity information  KPMG India has a policy of providing equal opportunity for all applicants and employees regardless of their color, caste, religion, age, sex/gender, national origin, citizenship, sexual orientation, gender identity or expression, disability or other legally protected status. KPMG India values diversity and we request you to submit the details below to support us in our endeavor for diversity. Providing the below information is voluntary and refusal to submit such information will not be prejudicial to you. 
Graduation in Agriculture with MBA Agribusiness Management<h4>Experience Level</h4>Executive Level

Produce Associate

Manager - Training and Enablement, Revenue OperationsOur PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummaryManager - Training and Enablement, Revenue OperationsOverview of Mastercard 'Services' 'Services' leverages data, analytics, and expertise to deliver impact for our customers and partners. We go beyond protecting the transaction – empowering each interaction through data-driven innovations, products, and solutions to make commerce smarter, more personal, and more secure across the digital world. Discover more at www.mastercardservices.com/en. The Revenue Operations team is a mid-office within Services that strives to simplify and centralize internal processes across the Sales and Revenue lifecycle, with a goal to drive higher revenue, efficiencies and compliance Role Overview Manager - Training &amp; Enablement will drive operational excellence by equipping the Revenue Operations team with the knowledge, tools, and capabilities needed to drive internal process transformation across the Services Business Unit. Key Responsibilities - Design and execute a scalable training and enablement framework tailored to the evolving needs of the Revenue Operations function - Develop onboarding programs, role-specific learning paths, and continuous education initiatives to support career progression and operational maturity - Partner with subject matter experts to create and maintain training content, including quick reference guides, interactive learning modules and certification assessments - Lead cross-functional enablement initiatives in collaboration with key stakeholders including Finance, Controllership, Risk &amp; Compliance etc. - Monitor and report on training effectiveness using KPIs such as adoption rates, knowledge retention, and operational impact. - Build and maintain a robust knowledge management framework that supports both internal Revenue Operations team and external stakeholders. - Identify gaps in process understanding and develop targeted interventions to address them - Act as a strategic partner to Revenue Operations leadership, providing insights and recommendations on enablement priorities - Facilitate feedback loops to continuously improve enablement offerings and address emerging needs Qualifications - 8+ years of experience in revenue operations and enablement - Proven track record in designing and delivering enterprise-scale training programs. - Strong understanding of Sales/Revenue management processes, tools and administrative workflows - Excellent communication, project management, and stakeholder engagement skills. - Ability to translate complex operational processes into digestible learning content. - Experience working in large scale operations teams for global organizations As a Manager - Revenue Assurance &amp; Business Transformation, you are expected to: •	Develop a strong understanding of our business environment •	Engage with D&amp;S business teams and act as an Internal Consulting partner to understand pain-points related to their business model and operational processes •	Identify solutions to the pain-points using logical thinking, problem solving skills and leveraging better use of data &amp; technology •	Where appropriate, identify processes that can be Centralized and conceptualize new operating model and migration plan •	Develop design documentation e.g. SOPs, system requirements, user journey maps etc. •	Ensure successful implementation with disciplined Program management and Change management efforts, in collaboration with key stakeholders •	Monitor process KPIs and drive continuous efficiency improvements using system enhancements, tactical automation or process changesCorporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:<ul><li>Abide by Mastercard’s security policies and practices;</li><li>Ensure the confidentiality and integrity of the information being accessed;</li><li>Report any suspected information security violation or breach, and</li><li>Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.</li></ul> <h4>Experience Level</h4>Senior Level

Mastercard India Services Pvt Ltd

Learning and Development Specialist India     <h4>JOB DESCRIPTION:</h4>Main Purpose of RoleResponsible for learning and development curriculum planning, implementing and executing of learning and development programs within India that make the best use of Abbott employee’s current and future abilities.Manage the overall training delivery and operations activities in India and ensure they are conducted efficiently, cost–effectively and in accordance with the organization’s policies and standards.Individual contributor with comprehensive knowledge in the events management, coordination, and management of training and development activities and tasksSelf-starter that is able to work with limited supervision but with regional and global mindset to keep leadership informedAbility to execute specialized projects while meeting the organization’s needs.Ability to trouble-shoot issues and problem-solve while considering current training processes.Ability to flex depending on India market local needs and able to quickly support ad-hoc projects when and where neededMain Responsibilities*Apply developed learning and development knowledge and skills in the planning, implementation and delivery of training programs; work with the organization on learning needs of their business through vehicles such as the training needs analysis.*Support sourcing, evaluating, and tracking third party training vendors and programs; local training, events management (and others as needed) vendors contract processes with local purchasing; support and maintain on-going vendor relationships.*Maintain and analyze organization and individual training metrics in order to monitor the effectiveness of internal and external training programs; provide operational support to metrics gathering systems.*Support researching and sourcing training programs and resources, or recommend externally-provided programs, which meet the needs of individuals and are consistent with the organization’s overall training plan.*Provide guidance to employees about the organization's training programs and policies and arrange for them to participate in internal and external training so the organization’s training resources are allocated effectively.*Coordinate delivery and operations activities to ensure training programs are delivered with high quality resources.<ul><li>Coordinate day to day logistical support to execute the delivery of training.</li><li>Procures, organizes, maintains, prepares and provides, set-up of materials, audio visual equipment and classrooms.</li><li>Provide customer service to organization’s employees with training registration and cancellations, course offering questions and other training related inquires.</li><li>Maintain and updated training registration site for local classes and monitor classes and enrollments.</li><li>Establish local course costs for open enrollment classes and intact request.</li><li>Support other TD shared goals activities that require L&amp;D support (key talent programs, capability, webinars, etc)</li></ul>*Track local training budget and report to management on a monthly basis the budget status and LBE.*Support the processing of invoices, documentation and monthly reconciliation for responsible budgets.*Support global and local translations by providing in-country review of translated content.*Keep abreast of developments and innovations in training and education in industry and government education sectors so the organization’s training activities remain current and relevantQualificationsAssociates Degree or equivalent RequiredHR, General Management or Business Administration or relevant studiesBachelor’s Degree preferred but not requiredExperience/BackgroundExperience3-5 years training operations or relevant experienceNeed on a daily basis to maintain optimal operations processes2 years of project management experienceNeed on a project basis to effectively manage components of a projectProficient in MS Excel, Word, PowerPoint, SharePointUse on a daily basisAble to lift up to 50 poundsNeed when setting up training classesExcellent organizational skillsStay agile and flexible to respond to changing organizational needsStrong communication skillsKeep multiple stakeholders informedStrong service orientation skillsAnswer customer inquiriesPosition Details                      Travel 10%Located in Mumbai, BKC Office  Full-Time     The base pay for this position is N/AIn specific locations, the pay range may vary from the range posted.     <h4>JOB FAMILY:</h4>Learning &amp; Development     <h4>DIVISION:</h4>CHR Corporate Human Resources        <h4>LOCATION:</h4>India &gt; Mumbai : BKC Building     <h4>ADDITIONAL LOCATIONS:</h4>     <h4>WORK SHIFT:</h4>Standard     <h4>TRAVEL:</h4>Yes, 10 % of the Time     <h4>MEDICAL SURVEILLANCE:</h4>Not Applicable     <h4>SIGNIFICANT WORK ACTIVITIES:</h4>Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)

Abbott India Ltd

KBS Tax - Instructional DesignerKPMG Global Services (KGS) is currently seeking an Instructional Designer for the KPMG Business School Tax practice, which caters to the learning needs of KPMG US Tax professionals. The focus of the team is to create innovative digital learning assets for internal KPMG Tax clients.The individual will create best in class instructional material and design and develop engaging learning course content to support the KPMG US tax learning requirements. The individual should be prepared to work in a dynamic environment with changing requirements and frequent interactions with on-site engagement teams and clients.The individual will need knowledge and skills in Instructional Design, Learning Content Development, and the related technologies.As an Instructional Designer, the individual will support the delivery of learning projects addressing specific business needs. This includes liaising with Subject Matter Experts to gain an understanding of the subject, development of ID assets, and support for the development of end user learning materials.<ul><li>Designs and develops high quality learning deliverables (digital and print) aligning with business specifications within an allocated timeframe, using the most appropriate design and development principles</li><li>Designs learning content adhering to the agreed, consistent processes and methodologies, whilst avoiding the replication and duplication of effort </li><li>Creates original ID assets such as design documents, storyboards, and scripts using the source content provided</li><li>Identifies and recommends instructional media that facilitates the understanding of the content for learners</li><li>Supports the creation of visually engaging and brand-compliant graphics </li><li>Reviews/Edits existing content as part of post-course evaluation, and provides recommendations to change specific content so that the required learning outcomes and objectives are achieved</li><li>Enhances existing documentation/learning materials to align with the changing business needs</li><li>Takes complete ownership for the standalone deliverables, managing relationship with the SME and the onshore/offshore team, that significantly contributes to the overall success of the project  </li><li>Establishes clear channels of communication with clients and stakeholders</li><li>Seeks regular feedback and incorporates them to improve performance as appropriate.</li></ul><ul><li>Experience of developing digital courses through a complete instructional systems design (ISD) lifecycle and designing learning materials in several formats and styles, according to audience requirements</li><li>An understanding of applications of learning theories, instructional design strategies, and learning styles to meet the learning objectives</li><li>An advanced-level proficiency in written and spoken English </li><li>An advanced-level proficiency in Microsoft Word, Excel, and PowerPoint</li><li>Experience of using software for screen recording &amp; editing (Camtasia), web content/video authoring (Articulate Storyline/Adobe Captivate/Vyond), and ILT deck creation</li><li>A thorough understanding of the need for project standards and experience of adhering to different standards for written and visual content</li><li>Excellent communication skills</li><li>Experience of managing a range of stakeholders that exhibits a sound understanding of the stakeholder management process</li><li>Strong organisational skills and the ability to prioritise work to meet strict deadlines</li><li>Excellent interpersonal skills and ability to work with others collaboratively</li></ul>

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