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Invigilator/Test Center AdministratorDescription - Pearson VUE (www.pearsonvue.com) is the global leader in computer-based testing for information technology, academic, government and professional testing programs around the world. Pearson VUE provides a full suite of services from test development to data management, and delivers exams through the world’s most comprehensive and secure network of test centres in more than 180 countries, where we validate the skills and knowledge of millions of individuals every year. Pearson VUE offers a great environment to start or grow your career, we are now hiring for a Test Administrator/ Invigilator to join our team based in Melbourne.Summary: The Invigilator/Test Administrator is responsible for administrating all aspects of the testing operations in assigned test center of Pearson Professional Centers by providing high quality on-site service in accordance with strict operational policies and procedures of the examination processes. Open to work in flexible hours between Monday to Sunday (weekend working).CORE COMPETENCIES• Detail Oriented • Communication Skills• Problem Solving• Organizing Skills• Customer Focus• Ethics and ValueSCOPE AND IMPACT OF JOBWorking on site with other Test Administrators, the Test Administrator serves candidates directly with appropriate implementing of operational policies and examination procedures.REQUIRED KNOWLEDGE AND EXPERIENCE Education and Experience:• 0-6 years customer service experience required• Exposure in a testing environment strongly preferred• Experience with Microsoft Office and Windows applications required Skills,Knowledge and Abilities:• Customer service skills required• Strong written and oral communication skills• Ability to communication both technical and functional• Ability to work independently • Effective time management skills• Ability to handle a reasonable amount of stress • Strong attention to detail• Problem solving skills• Alertness and courage• Ethics and trust• Knowledge in operating a computer, fax, and other office equipmentOther (license/certification):• Annual Pearson Professional Centers certification for Test Administrator required• Must pass re-certification annuallyPRIMARY RESPONSIBILITIES1. Operational Administration• Assure equipment is operational and test stations are free of extraneous materials• Review transmissions logs (uploading of current day’s test results &amp; daily downloading of examinations and site schedule) from software that automatically connects to hub system periodically• Communicate and work with VSS technical support to investigate and fix technical issues• Test Center cleaning if applicable 2. Customer Service• Review test roster and prepare accordingly for candidates including special accommodation preparation• Check in candidates and verify identifications• Explain the test process briefly• Help candidates to place all personal belongings in a personal locker• Escort examinee to assigned test station• Help the examinee begin the tutorial/test• Answer any questions before the timed portion of the test begins• Monitor examinees• Record and report all problems or discrepancies in a timely and efficient manner that arise in connection with an exam, a candidate or the testing center itself• Print the test results after the candidate completes the test3. Quality Assurance and Continuous Improvement• Ensure the adherence to the Pearson Professional Center quality and security measures• Recognize and identify potential areas where existing policies and procedures require change or where new ones need to be developed and shared WORK ENVIRONMENT AND CONDITIONSPhysical requirements:• Be comfortable to work in a quiet testing environment• Be flexible in work hour<h4>Experience Level</h4>Entry Level

Pearson India Education Services Pvt Ltd

Test Administrator

Training Manager/ Assistant Training ManagerJOB SUMMARY Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization’s mission and vision. Works with property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Conducts needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment. CANDIDATE PROFILE  Education and Experience• 2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the human resources or related professional area; certified trainer.OR• 4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required. CORE WORK ACTIVITIES Administering Employee Training Programs• Promotes and informs employees about all training programs.• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.• Helps employees identify specific behaviors that will contribute to service excellence.• Ensures employees receive on-going training to understand guest expectations.• Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.• Meets with training cadre on a regular basis to support training efforts.• Observes service behaviors of employees and provides feedback to individuals and/or managers. Evaluating Training Programs Effectiveness• Monitors enrollment and attendance at training classes.• Meets regularly with participants to assess progress and address concerns.• Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills.• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.• Measures transfer of learning from training courses to the operation.• Ensures adult learning principles are incorporated into training programs. Developing Training Program Plans and Budgets• Ensures all training and development activities (department specific and general property training) are strategically linked to the organization’s mission and vision.• Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.• Makes any necessary adjustments to training methodology and/or re-trains as appropriate.• Aligns current training and development programs to effectively impact key business indicators.• Establishes guidelines so employees understand expectations and parameters.• Develops specific training to improve service performance.• Drives brand values and philosophy in all training and development activities.• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Managing Training Budgets• Participates in the development of the Training budget as required.• Manages budget in alignment with Human Resources and property financial goals.• Manages department controllable expenses to achieve or exceed budgeted goals.• Utilizes P-card if appropriate to control and monitor departmental expenditures. 


  

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<h4>Experience Level</h4>Mid Level

Marriott Hotels India

Training Manager

Sr.Officer - Technical Training<h4>Job Description</h4><ul><li><ul><li>Comply with all cGMP, GxP, or any other regulatory requirements, including EH &amp;S requirements</li><li>Complete training on relevant SOPs and develop an understanding of the activities to be conduct prior to undertaking any task</li><li>Conduct all tasks/ activities as per the applicable SOPs. Reports any difficulty or deviation in following the procedures/ instructions to immediate Supervisor/ Managers</li><li>Report any quality concerns or suggestions for improvements to Supervisor/ Managers</li><li>To be primary responsible for creation of offering, monitoring the daily compliance in L2LMS (Learning Management System)</li><li>To play role of Catalog Administrator, Content Administrator, People Administrator, HR Administrator, System Administrator, Instructor desk in L2LMS (Learning Management System)</li><li>To contribute in preparing the training curriculum for different sections of the workforce at site</li><li><ul><li>To maintain training matrix &amp; ensure effective implementation of the new training model</li><li>Accountable for Technical Training documentation compliance, for all departments at site &amp; to make training documentation audit ready at any point of time</li><li>To deliver training to new &amp; existing contractual employees/ new joiners/ existing employees on various technical topics related to all function and track progress of each new employee</li><li>Ensuring completed training documents are recorded in SABA</li><li>To provide feed-back on training happenings to various coordination &amp; when required</li><li>Routinely reporting necessary escalation and training progress to Site Training Coordinators</li><li>Involve in designing and development of training content, job aids and work specific SOPs</li><li>Ensure Functional &amp; GMP training Planner Compliance at Site</li><li>To ensure timely completion of all SOP training in their respective department on event of any revision in SOPs or periodically as a part of refresher training</li><li>Responsible to plan, manage and update training records for the Contractual Staff through CETMS (Contract Employees Training Management System)</li></ul></li></ul></li></ul><h4>Work Experience</h4>3-5 years<h4>Education</h4>
Post Graduation in Chemistry or ChemistryGraduation in Pharmacy or Pharmacy<h4>Competencies</h4>
Result OrientationProcess ExcellenceDeveloping TalentStrategic AgilityInnovation &amp; CreativityCustomer CentricityCollaborationStakeholder Management<h4>Experience Level</h4>Senior Level

lupin ltd

Training Supervisor

Director - Knowledge Management<h4>Company Description</h4>Sutherland is an experience led digital transformation company focused on delivering exceptional experiences for both customers and employees. For over 36 years, we have been entrusted with caring for our clients’ customers - a responsibility we believe we should earn every day. We are dedicated to making those experiences as delightful as possible - instantaneous, relevant, predictive and frictionless. As an early pioneer in robotic automation, we added to our core through steady investment and acquiring key capabilities. Our design capabilities marry human insight, design-thinking, and process engineering. To make these designs come to life as envisioned by our designers, we employ the latest in robotic automation, conversational AI techniques with a range of AI-ML enhanced products and cloud-based platforms.We believe that the best relationships come from trust and value. In addition to delivering exceptionally engineered experiences, we help our clients improve their productivity, reduce costs, enhance customer loyalty, build additional revenues, reduce time-to-market and efficiently enter new markets. We also stand by our results. Sixty-one percent of our business is outcome based, ensuring our success is clearly tied to our clients’ success. We think that is pretty simple for our clients to understand, and it adds to trust and transparency. Today, over 60 percent of our revenues come from clients with us for more than 11 years. Forty percent of our revenues come from Fortune-50, and 56 percent from Fortune-500 clients. Our digital backbone spans 144 countries around the world, with 61 delivery centres across 19 countries, handling over 43 million transactions a month for approximately 70 clients. We are a team of 60K+ global professionals, operationally effective, culturally meshed, and committed to our clients and to one another. We call it One Sutherland. Visit our website to know more about us <a href="https://www.sutherlandglobal.com/">https://www.sutherlandglobal.com/</a> LinkedIn <a href="https://www.linkedin.com/company/sutherland-global/">https://www.linkedin.com/company/sutherland-global/</a><h4>Job Description</h4>Role Summary:The Director of Learning and Development (L&amp;D) is a strategic leader responsible for shaping and executing the organization’s learning strategy to support business goals, workforce capabilities, and employee growth. This role oversees the design, delivery, and evaluation of all learning and development programs, while fostering a culture of continuous learning and knowledge sharing across the organization.Key Responsibilities:Strategic Leadership<ul><li>Define and execute the enterprise L&amp;D strategy aligned with organizational goals.</li><li>Partner with senior leadership to assess skills gaps and future capability needs.</li><li>Build a roadmap for leadership development, functional training, onboarding, and compliance programs.</li></ul>Program Management<ul><li>Oversee the end-to-end design, delivery, and evaluation of learning programs (classroom, e-learning, blended).</li><li>Ensure scalable, inclusive, and engaging learning experiences for diverse employee groups.</li><li>Introduce innovation through modern learning technologies, platforms, and methodologies.</li></ul>Learning Analytics &amp; Impact<ul><li>Establish measurement frameworks for L&amp;D initiatives (e.g., learning KPIs, ROI, employee growth).</li><li>Monitor learning effectiveness using data and analytics to drive continuous improvement.</li><li>Present insights and reports to executive leadership and recommend strategic actions.</li></ul>Team Leadership<ul><li>Lead and mentor a team of L&amp;D professionals, learning architects, and facilitators.</li><li>Foster a high-performance, learner-centric team culture.</li><li>Manage budgets, vendor relationships, and cross-functional project teams.</li></ul>Knowledge Management (Optional if included)<ul><li>Implement systems and practices for knowledge capture, sharing, and reuse.</li><li>Promote collaboration and access to institutional knowledge through digital platforms and communities of practice.</li></ul>Qualifications:<ul><li>10+ years of progressive experience in Learning &amp; Development, with at least 3-5 years in a leadership role.</li><li>Proven experience developing and implementing enterprise L&amp;D strategies.</li><li>Strong understanding of adult learning principles, instructional design, and digital learning platforms (e.g., LMS, LXP).</li><li>Experience with learning analytics, capability frameworks, and organizational development.</li><li>Excellent communication, leadership, and stakeholder management skills.</li><li>Bachelor’s degree required; Master’s degree in HR, Education, Organizational Development, or related field preferred.</li></ul><h4>Experience Level</h4>Executive Level

Sutherland Global Services Private Limited

Training and Development Manager

Lead eLearning DeveloperAbout Tekion:Positively disrupting an industry that has not seen any innovation in over 50 years, Tekion has challenged the paradigm with the first and fastest cloud-native automotive platform that includes the revolutionary Automotive Retail Cloud (ARC) for retailers, Automotive Enterprise Cloud (AEC) for manufacturers and other large automotive enterprises and Automotive Partner Cloud (APC) for technology and industry partners. Tekion connects the entire spectrum of the automotive retail ecosystem through one seamless platform. The transformative platform uses cutting-edge technology, big data, machine learning, and AI to seamlessly bring together OEMs, retailers/dealers and consumers. With its highly configurable integration and greater customer engagement capabilities, Tekion is enabling the best automotive retail experiences ever. Tekion employs close to 3,000 people across North America, Asia and Europe.Job DescriptionWe are seeking a highly experienced and innovative Lead eLearning Developer to drive the development of advanced digital learning solutions. In this role, you will lead a team of developers, collaborate with instructional designers, and work closely with subject matter experts (SMEs) to deliver engaging and interactive eLearning experiences. You will take ownership of end-to-end eLearning projects, ensuring that technical development aligns with educational objectives and quality standards. The ideal candidate will have extensive experience in eLearning development, project management, and team leadership, with a deep understanding of the latest tools and technologies. Key ResponsibilitiesTeam Leadership and Mentorship:<ul><li>Lead, mentor, and provide technical guidance to a team of eLearning developers, ensuring high-quality work and continuous skill development.</li><li>Allocate tasks and manage workloads to optimize productivity across multiple projects.</li><li>Foster a culture of collaboration, innovation, and continuous improvement within the development team.</li></ul>eLearning Development: <ul><li>Design and develop high-quality, interactive eLearning courses using tools like Articulate Storyline, Adobe Captivate, or similar platforms.</li><li>Lead the development of advanced multimedia elements such as animations, simulations, quizzes, and assessments to enhance learner engagement.</li><li>Ensure all eLearning content is compliant with SCORM, xAPI, and AICC standards for seamless LMS integration.</li></ul>Project Management: <ul><li>Take ownership of eLearning projects, managing the full development lifecycle from concept to delivery.</li><li>Collaborate with instructional designers, SMEs, and other stakeholders to ensure that technical development aligns with educational objectives.</li><li>Plan and manage timelines, resources, and budgets to meet project deadlines while maintaining high-quality standards.</li></ul>Collaboration and Stakeholder Management: <ul><li>Act as a key point of contact for cross-functional teams, ensuring effective communication and collaboration throughout the development process.</li><li>Work with graphic designers and multimedia experts to integrate media assets (video, audio, graphics) into eLearning courses.</li><li>Partner with instructional designers to review storyboards, wireframes, and course structures, providing technical feedback to improve overall course quality.</li></ul>Quality Assurance and Testing: <ul><li>Oversee the testing and troubleshooting of eLearning modules to ensure they are functional, user-friendly, and accessible (including compliance with WCAG 2.0 standards).</li><li>Implement iterative feedback and review processes to continually improve the content and learning outcomes.</li></ul>Innovation and Continuous Improvement: <ul><li>Stay updated on industry trends, tools, and best practices to introduce innovative techniques that enhance the eLearning development process.</li><li>Lead the adoption and implementation of new tools and technologies, such as gamification, VR/AR, and mobile learning, to improve learner engagement and course effectiveness. </li></ul>Skills and Experience<ul><li>Advanced knowledge of HTML5, CSS3, and JavaScript for eLearning customization and development.</li><li>Expertise in SCORM, xAPI, and LMS platforms (such as Moodle, Blackboard, or similar).</li><li>Strong understanding of instructional design methodologies (ADDIE, SAM) and adult learning principles.</li><li>Excellent project management skills, with the ability to prioritize and handle multiple projects.</li><li>Leadership and team management skills, with a passion for mentoring and developing team members.</li><li>Strong problem-solving, troubleshooting, and technical debugging skills.</li><li>Excellent communication skills for collaborating with stakeholders and crossfunctional teams.</li></ul>Preferred Skills<ul><li>Experience with multimedia tools like Adobe Creative Suite (Photoshop, Illustrator, Premiere Pro, After Effects).</li><li>Knowledge of emerging eLearning technologies, such as gamification, virtual reality (VR), augmented reality (AR), and mobile learning.</li><li>Experience in designing accessible eLearning content compliant with WCAG 2.0 standards.</li></ul>Perks and Benefits<ul><li>Competitive salary and comprehensive benefits package. </li><li>Leadership role with significant opportunities for career advancement.</li><li>Professional development opportunities, access to cutting-edge tools and technologies.</li><li>Collaborative and flexible working environment</li></ul>Tekion is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, victim of violence or having a family member who is a victim of violence, the intersectionality of two or more protected categories, or other applicable legally protected characteristics. For more information on our privacy practices, please refer to our Applicant Privacy Notice <a href="https://tekion.com/legal/privacy/applicant-and-candidate-privacy-notice">here</a>.<h4>Experience Level</h4>Senior Level

Tekion India

Developer

Training (Training Development ) AnalystIn these roles you will be responsible for: Responsibilities: <ul><li>Deliver monthly Language, Voice and Accent classroom/virtual training, support business through daily call monitoring and floor activity by working closing with the team and business requestors.</li><li>Reporting and tracking training effectiveness</li><li>Interviewing new hires</li><li>Regular and continuous touch base with floor and trainees to map improvement through coaching, feedback and communication-based projects</li></ul>Requirements for this role include: Key Skills: <ul><li>Communication Skills: Voice and Accent Training Delivery, Excellent communication skills, Excellent Facilitation/training skills</li><li>Skills: Coaching and Feedback</li><li>Skills: Proficient in MS Excel and MS PPT</li><li>Skills: Content Development </li></ul> Preferences:  - Optional (nice-to-have’s) <ul><li>Skills: Instructional Design Skills (a good-to-have skill)</li></ul>Required schedule availability for this position is Monday-Friday (2:00pm/6:00 pm to 12:00am/3:00 am IST).  The shift timings cannot be changed. Additionally, resources may have to work on weekends basis business requirement.

NTT DATA Global Delivery Services Ltd

Learning Manager<h4>Function</h4>

India BU<h4>Pay Band</h4>

E4 to M2<h4>Role</h4>

As the Learning Manager- CE, you will report to Area Service Manager. The purpose of the role is to enhance service quality and customer's service experience from the available manpower by developing technical competencies of the by providing training.<h4>A purpose driven role for you</h4>

Your key responsibilities include but not limited to: 1. To enhance product knowledge, develop technical skill of channel partners &amp; HMCL staffs 2. To provide product technical support for activities conducted as a part of collaborative effort. 3. To identify the learning demand through manpower RAT analysis and execute the programs 4. To enhance learning experience through learning innovations, creativity &amp; new ideas<h4>A Day in the life</h4>

As the Learning Manager, you will start your day by planning, executing and at times conduct the training programs to develop the technical skill of channel partners and HMCL staffs. You will also have to enhance learning experience through learning innovations, creativity and new ideas<h4>Academic Qualification &amp; Experience</h4>

- BE / B Tech (Mech) - 4 to 5 years of experience in Service training or other Technical background<h4>Technical Skills/Knowledge</h4>

-Knowledge of Product &amp; Variants - Knowledge on two wheeler technology with fluency in practical skill - Fluency in computers with knowledge of software MS Office - Proficiency in Corel Draw - Effective Training Delivery - Project Management<h4>Behavioural Skills</h4>

- Excellent communication skills - Effective Time management - People Management Skills - Drive for results - Building Relationships<h4>What will it be like to work for Hero</h4>As the world’s largest manufacturer of motorcycles and scooters for the last 22 years, Hero is where you will get to work with the brightest innovators, passionate about being the best in what they do. You will become a part of India’s proudest legacy, a brand that is celebrated by 110 million Indians and is now taking over the world with its manufacturing superpower. If you are someone who dreams big and goes after their dreams with absolute conviction, Hero is your place to be. At Hero, we are building a cutting-edge future of mobility, pushing frontiers of innovation and aiming for the very best. Choose to be with the best, choose to be your best<h4>About Hero</h4>Headquartered in New Delhi (India), <a href="https://www.heromotocorp.com/en-in.html">Hero MotoCorp</a> is the world's largest manufacturer of motorcycles and scooters for 22 consecutive years. We are at the forefront of developing modern, technologically superior and eco-friendly mobility solutions for its millions of customers around the world.Hero MotoCorp has rapidly transformed into a true multinational organization with a presence in 47 countries across Asia, Africa, Latin America and the Middle East.We have achieved the coveted milestone of 110 million cumulative production and sales since inception. Aligned with its Vision “Be the Future of Mobility”, Hero MotoCorp plans to achieve its next 100 million sales by 2030.We have a globally benchmarked manufacturing and Research &amp; Development (R&amp;D) ecosystem that is spread across global geographies. Its R&amp;D facilities are located in India and Germany - the Centre of Innovation and Technology (CIT) at Jaipur, India, and the Tech Centre Germany (TCG), near Munich. Hero MotoCorp’s eight ‘green’ manufacturing facilities are spread across India (6), Colombia (1) and Bangladesh (1).Hero MotoCorp is the pre-eminent leader in the Indian two-wheeler market. It is the only motorcycle manufacturing company listed in Dow Jones Sustainability Index.In 2022, Hero MotoCorp launched a separate brand for emerging mobility solutions, including Electric Vehicles (EV) - VIDA, Powered by Hero. VIDA has commenced sales of VIDA V1 – its first EV – in India and plans to launch the product in global markets.We are one of the largest global corporate promoters of multiple sporting disciplines. Hero is globally associated with golf, football, field hockey, cricket and motorsports. Hero MotoSports Team Rally is one of India’s flag-bearers in global rally racing. The iconic golfer Tiger Woods is Hero MotoCorp’s Global Corporate Partner.Read more <a href="https://www.heromotocorp.com/en-in.html">about us.</a>Be with the best. Be your best. Catch-up on all our <a href="https://jobs.heromotocorp.com/">latest openings</a>.Recruitment assessments – We at Hero are equal opportunity employer and committed to a policy of treating all its employees and job applications equally. Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process<h4>Experience Level</h4>Mid Level

Hero Motocorp Limited

Academic Mentor

GDC L&D Assistant Manager•Proposed designation  Assistant Manager


 •Role type  Primarily Individual contributor


 •Reporting to   Associate Director, Learning &amp; Development


 •Geo to be supported  US


 •Work timings  General Shift (9.30 to 6.30 pm).

Roles &amp; responsibilities

 1.CPA Program Management: Ensure end-to-end management of the CPA program, from registration and engagement to the licensing process.


 2. Engagement of CPA Pursuant: Manage Study groups, arrange expert sessions, guest lectures to keep CPA pursuant engaged and motivated.


 3.Metrics &amp; Evaluation: Establish evaluation metrics and methods to assess the effectiveness of learning programs in partnership with the US L&amp;D team. Gather feedback from participants and implement data-driven improvements.


 4.Facilitator Management: Identify facilitators, arrange Train-the-Trainer (TTT) sessions, and maintain an updated list. Recognize facilitators based on the Facilitator Recognition Program.


 5.Collaboration with Deployment Team: Collaborate with the Technical Deployment team on metrics, evaluation, and facilitator management.


 6.Stakeholder Management: Collaborate with key stakeholders, such as department heads, business leaders, and HR teams, to cater to the training needs of GDC Audit teams.


 7.Documentation and Reporting: Maintain accurate documentation of L&amp;D activities. Oversee the maintenance and tracking of all mandatory courses and experienced hire curriculum courses. Prepare regular reports on CPA program progress and outcomes for management review.

8. Training Dashboard Reporting: Ensure accurate reporting of training data in the L&amp;D dashboard.This role is for you if you have  the belowEducational qualifications

 •MBA / Post Graduation in HR


 •PMP certified

Work experience

 •Tenured L &amp; D professional (6 to 8 years of work experience) with strong project management expertise.<h4>Experience Level</h4>Mid Level

Kpmg India Services Llp

Sr Training & Quality ManagerJob Title:Sr Training &amp; Quality ManagerJob DescriptionJob Description Summary Concentrix Corporation (NASDAQ: CNXC) is a global technology and services leader that powers the world’s best brands, today and into the future. We’re human-centered, tech-powered, intelligencefueled. Every day, we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise, helping over 2,000 clients solve their toughest business challenges. Whether it’s designing game-changing brand experiences, building, and scaling secure AI technologies, or running digital operations that deliver global consistency with a local touch, we have it covered. At the heart of everything we do lies a commitment to transforming the way companies connect, interact, and grow. We’re here to redefine what success means, delivering outcomes unimagined across every major vertical in 70 + markets. Virtually everywhere. Visit concentrix.com to learn more.• Lead TQ support for a new strategic offering, training and quality as a Service for our clients.• Provide Training and quality support, development of metrics and dashboards in line with customer requirements.• Ability to lead a team, coordinate with other locations and drive standardized practices.• Should meet and exceed client metrics: external &amp; internal quality metrics should be consistently green.• Strengthen quality &amp; training management processes/framework to improve delivery &amp; performance.• Accurately capture SLA/SLO Metrics, the reporting needs of each of the client and set up/customize processes to seamlessly meet client's expectation.• Drive continuous improvement program across processes.• Analysis of utilization, efficiency and available data for the process.• Undertake detailed process improvement studies and up skills the team members• Ability to get out of the box ideas and Process Improvement Initiatives in the process• Translate key business drivers to performance requirements and accordingly identify/design learning interventions that provide greater flexibility of learning options.• Should drive Process Control &amp; Compliance in addition to managing Audit requirements.• Innovate new ways of learning and help drive adoption of Tech infused learning solutions.• Lead Governance &amp; performance reviews for areas driven by T&amp;Q team.• Mentor Green Belt/Yellow Belt projects.Profile and Experience:• 11+ years of industry experience in Quality &amp; Training domains in contact center customer service domain.• Experience in banking domain is preferred.• Exposure to different improvement frameworks like six sigma, lean. Six Sigma Black Belt certification is preferred knowing the Global scale and impact of the role.• Successful track record of improving performance against quality, efficiency, and effectiveness metrics, and meeting/exceeding contractual service level performance requirements.• Strong client-facing skills with excellent communication, negotiation and conflict management skills.• Strong Process Knowledge and Compliance to Multiple Audit procedures.• Thorough knowledge of MS office tools like Power point &amp; excel are critical for the job• Experience in implementing innovative solutions and driving technologies, automation.• Analytical acumen and the ability to streamline complex processesLocation:IND Gurugram - Ground Floor 243 Tower A SP Infocity Udhyog Vihar Phase - 1Language Requirements:Time Type:Full timeIf you are a California resident, by submitting your information, you acknowledge that you have read and have access to the <a href="https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/" rel="noopener noreferrer" target="_blank">Job Applicant Privacy Notice for California Residents</a><h4>Experience Level</h4>Senior Level

Concentrix

Quality Manager

Learning Exp Design & Dev Senior AnalystSkill required: Talent Development- Instruction Design - Learning Delivery Instruction Designation: Learning Exp Design &amp; Dev Senior Analyst Qualifications:Any Graduation,BE,BSc Years of Experience:4-7 Years Language - Ability:English(International) - Proficient About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? You will be aligned with our Learning and Collaboration vertical and help us in dealing with the end to end Learning and Development activities. In Learning Experience Design &amp; Development team you will develop training assets that range from classroom, virtual, self-paced &amp; digital as per the client requirement. This includes identifying training needs, conducting Learning Needs Analysis, writing high-level design, creating prototypes, developing content using prescribed tools, maintaining quality standards, conducting pilot runs, and delivering final output to the client within the set standards of quality, timeline and cost. The Learning Content Development team focuses on developing learning activities and supporting materials (for instructor-led training, web-based training, application simulations and performance simulation) according to the content design plan. The team is responsible for creating content for e-learning modules, developing training solutions using prescribed tools, quality, budget and milestone standards. The team is also responsible for participating in course test activities such as cycle testing, UAT, editorial and instructional design checks to properly document problems for issue resolution. What are we looking for? Learning Content Development • Learning Content Analysis • Learning Assessments • Ability to establish strong client relationship • Ability to manage multiple stakeholders • Ability to meet deadlines • Ability to perform under pressure • Ability to work well in a team Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems • May create new solutions, leveraging and, where needed, adapting existing methods and procedures • The person would require understanding of the strategic direction set by senior management as it relates to team goals • Primary upward interaction is with direct supervisor • May interact with peers and/or management levels at a client and/or within Accenture • Guidance would be provided when determining methods and procedures on new assignments • Decisions made by you will often impact the team in which they reside • Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture • Please note that this role may require you to work in rotational shifts

Accenture India Private Limited

Design And Development Engineer

Instructional Designer - IntOverview:<ul><li>Blue Yonder stands at the forefront of AI-powered supply chain solutions, recognized globally for our innovative software products.</li><li>Our commitment to excellence has earned us a spot among Glassdoor’s “Best Places to Work.”</li><li>We are on the hunt for a sharp and insightful Instructional Designer who possesses a deep understanding of instructional design principles and the skill to craft compelling training materials that boost learning retention.</li></ul>Scope:<ul><li>In this pivotal role, you will be instrumental in creating both classroom training and eLearning modules.</li><li>Your work will focus on developing educational content that is product-specific, functional, technical, and process-oriented, aimed at enhancing the skills of our employees, customers, and partners.</li><li>Tools you will be utilizing:</li><li>Utilize tools such as Microsoft Word, PowerPoint, Adobe Captivate, HTML, and other relevant authoring tools to create and design training materials.</li></ul> What you’ll do:<ul><li>Take charge of the full cycle of eLearning and instructor-led training material development.</li><li>Utilize the ADDIE model to design and develop impactful training materials.</li><li>Analyze source content and collaborate with Subject Matter Experts to outline training.</li><li>Produce design documents, storyboards, job aids, and assessments, ensuring compliance with our design standards and templates.</li><li>Craft highly interactive and engaging courses with the latest authoring tools.</li><li>Conduct reviews of course deliverables.</li><li>Work closely with the Learning Operations team for course deployment and testing in the Learning Management System.</li><li>Develop and manage project plans, ensuring timely delivery of the assigned courses.</li><li>Maintain open lines of communication with Project Leads/Content Manager, providing regular updates as needed.</li></ul>What we are looking for: <ul><li>Proven experience of at least 3 to 6 years in creating instructor-led training and interactive e-learning courses, grounded in solid Instructional Design methodologies.</li><li>Proficiency in eLearning authoring tools, including Adobe Captivate, TechSmith Camtasia Studio, SnagIt, and basic graphic editing.</li><li>Demonstrated ability to work effectively with Subject Matter Experts.</li><li>Strong skills in MS Office and the ability to quickly grasp software-related content.</li><li>Exceptional command of the English language, including grammar.</li><li>Outstanding communication skills, both verbal and written.</li><li>Excellent collaboration and interpersonal abilities.</li><li>Flexibility to adapt to the evolving needs of the business.</li><li>Join our team and contribute to the cutting-edge of global supply chain solutions through exceptional instructional design.</li></ul>Our Values If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: <a href="https://blueyonder.com/about/core-values" rel="noopener noreferrer" target="_blank">Core Values</a>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.<h4>Experience Level</h4>Senior Level

Blue Yonder Pvt Ltd

Instructor

Specialist - Training
In a world where customers consistently interact with your brand across multiple channels-including digital and social-we at Startek value our ability to effectively garner those interactions and CX insights, analysing, unlocking, and providing intelligence that drives digital transformation and further revenues for you, our client.Put simply: we break down the complexity of your customer lifecycle and help your customers build and sustain emotional connections with your brand.Our tech-enabled and Human assisted digital solutions build both on your CX requirements and our business transformation expertise and willingness to consistently pivot, innovate, and take advantage of new digital technologies.It’s a robust approach. We’ve partnered with global brands for over 3 decades now -working with them across their consumer value chain and providing new age customer experience solutions and insights that are helping them define and reach their target audiences with greater efficiency and better value for every dollar spent.Our partnerships have always been about more than building emotional connections with customers; they are about using artificial intelligence, omnichannel orchestration and providing CX insights &amp; technologies, that has the power for digital transformation We do this across 46 locations in 13 countries, with over 40,000 employees managing almost half a billion customer interactions every year for over 150 clients in different industries.*** DISCLAIMER***With the increase of remote positions since COVID, many companies have seen an increase in false representation recruiters and offering fraudulent positions/pay rates that do not exist.These messages are from anonymous sources and crafted to appear as they are being sent from Startek recruiters.  All communication from Startek will have an email address from  “startek.com”.  Additionally, a scam message can request funds or other personal information prior to the offer letter being released.  This is not a standard operating procedure for Startek to be employed with the organization.Startek is not responsible for any fraudulent representing the company.

Startek

Manager - Training , IndiaAbout UsWe are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.  Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today! Key Responsibilities - Description of duties &amp; activities1 Technical Training &amp; Customer Enablement – IndiaConduct technical training sessions for India-based OEMs, channel partners, SSI OEMs, cold chain integrators, heat pump developers, and transport sector customers.<ul><li>Collaborate with Sales Managers to plan product promotions and new business opportunities (NBOs).</li><li>Identify key OEM customers and their service/R&amp;D networks for targeted engagement.</li><li>Design and deliver customized training programs at customer-preferred locations.</li><li>Provide ongoing support for customer technical and service inquiries.</li><li>Identify high-priority customers based on business potential.</li><li>Develop and manage quarterly and annual training calendars.</li><li>Create tailored training content and deliver sessions aimed at improving field performance and reducing warranty costs.</li></ul>2 Application Development Support – Cold Chain, Heating, and Integrated Solutions<ul><li>Work closely with Sales, Marketing, and Application Engineering (AE) teams to identify application development and product promotion needs.</li><li>Develop and maintain annual and quarterly plans for new application development.</li><li>Support customers in heat load calculations and system configuration for cold chain, heating, and integrated solutions.</li><li>Collaborate with customers and engineering teams to validate new applications and convert them into viable business opportunities.</li></ul>Work With Customers / Engineering to qualify New Application &amp; Convert to Business Opportunities3 Standards &amp; Regulatory Engagement<ul><li>Actively participate in technical committee meetings of BIS, RAMA, BEE, MOEF, and other relevant regulatory bodies.</li><li>Contribute to the development and refinement of standards, regulations, and labeling programs.</li><li>Advocate for sustainable and compliant solutions that align with business growth objectives.</li></ul>ProfileEducation and Professional Qualifications:<ul><li>B.E. / M.Tech with a specialization in Thermal Engineering, combined with 6–8 years of experience in Engineering, Quality, and Service functions within reputed HVAC OEMs. Demonstrated expertise in managing technical processes along with hands-on experience in technical training and capability development.</li></ul>Requirements and Attributes:<ul><li>Strong technical acumen and domain knowledge</li><li>Excellent communication and presentation skills</li><li>Proactive learner with a continuous improvement mindset</li><li>Effective stakeholder management and interpersonal skills</li></ul>Our Commitment to Our People Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally. Flexible and competitive benefits plans offer the right options to meet your individual/family needs. We provide employees with flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.  Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!Our Commitment to Inclusion &amp; BelongingAt Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce.  Our employee resource groups play an important role in culture and community building at Copeland. Equal Opportunity Employer Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.<h4>Experience Level</h4>Senior Level

Copeland India Private Limite

Sr Embedded Systems Specialist/ Trainer<h4>Job Description</h4>Job Summary:We are seeking a Sr Embedded Systems Specialist to join our education team. This unique role combines technical expertise in embedded software development with a passion for teaching and mentoring others. The ideal candidate will be responsible for introducing the University Curriculum, Embedded Systems: From Product Design to PCB Layout, a global university initiative developed by Renesas and Altium to prepare industry-ready students in embedded systems, hardware engineering, and PCB design.  This role is responsible for developing training materials and delivering technical training sessions for the University community from beginners to advanced students. As part of the Altium Education team, you will be responsible for introductory cross training on PCB design and the Altium Designer Solutions.Key Responsibilities:<ul><li>Proactively integrate creativity into the course curriculum to help students get aligned with the industry and manage the development and deployment of the course across the universities.</li><li>Candidate shall also be responsible for cross-functional collaboration in timely execution and setting up of the process.</li><li>Deliver training sessions on the University Embedded Systems curriculum, and embedded software development, either virtually or in-person, to Professors and students.</li><li>Act as a technical advisor and mentor to engineering faculty and students needing guidance on embedded system concepts, debugging best practices and basic PCB design skills.</li><li>Analyze, review, and debug embedded software code to support student projects</li><li>Collaborate with product and application engineering teams to stay aligned with the latest Renesas hardware and software platforms.</li><li>Provide technical feedback to development teams based on customer and trainee interactions.</li><li>Support technical enablement of initiatives, documentation, and knowledge base development.</li></ul> <h4>Qualifications</h4>Required Qualifications:<ul><li>Sr. Level 5 to 7 years of hands-on experience in embedded software development.</li><li>Strong proficiency in C/C++ programming for microcontrollers and embedded systems.</li><li>Demonstrated experience in analyzing and debugging embedded software, including use of tools such as JTAG, logic analyzers, oscilloscopes, and IDE debuggers.</li><li>Expertise and development experience on embedded platforms.</li><li>Expertise and prior experience with Project management and tools is required.</li><li>Excellent written and verbal communication skills in English with a proven ability to present technical concepts clearly and effectively.</li><li>Passion for education and mentoring, with the ability to adjust teaching style based on university level experience and background.</li><li>Self-motivated, well-organized, and able to manage multiple tasks and priorities.</li></ul>·Preferred Qualifications:<ul><li>Experience in creating technical training materials or online learning content.</li><li>Experience in teaching or mentoring University level faculty and/or students</li><li>Experience working with QuickConnect Studio and QuickConnect kits</li><li>Exposure to real-time operating systems (RTOS), device drivers, and peripheral integration.</li><li>Experience with scripting languages such as Python for test automation or tooling.</li><li>Knowledge of standard communication protocols (I2C, SPI, UART, CAN, etc.).</li><li>Interest in teaching the embedded design ecosystem from product design to PCB layout</li></ul><h4>Additional Information</h4>What We Offer:A dynamic, collaborative, and technically rich work environment.Opportunities to impact students as they prepare for their careers in Electronics Design.Access to Renesas’ advanced embedded development tools and platforms.A global network of experts and continued learning opportunities.Competitive compensation and benefits package.Join us in shaping the future of embedded systems through knowledge, innovation, and collaboration.Renesas is an embedded semiconductor solution provider driven by its Purpose ‘To Make Our Lives Easier.’ As the industry’s leading expert in embedded processing with unmatched quality and system-level know-how, we have evolved to provide scalable and comprehensive semiconductor solutions for automotive, industrial, infrastructure, and IoT industries based on the broadest product portfolio, including High Performance Computing, Embedded Processing, Analog &amp; Connectivity, and Power. With a diverse team of over 21,000 professionals in more than 30 countries, we continue to expand our boundaries to offer enhanced user experiences through digitalization and usher into a new era of innovation. We design and develop sustainable, power-efficient solutions today that help people and communities thrive tomorrow, ‘To Make Our Lives Easier.’      At Renesas, you can: <ul><li>Launch and advance your career in technical and business roles across four Product Groups and various corporate functions. You will have the opportunities to explore our hardware and software capabilities and try new things.  </li></ul><ul><li>Make a real impact by developing innovative products and solutions to meet our global customers' evolving needs and help make people’s lives easier, safe and secure. </li></ul><ul><li>Maximize your performance and wellbeing in our flexible and inclusive work environment. Our people-first culture and global support system, including the remote work option and Employee Resource Groups, will help you excel from the first day.    </li></ul>Are you ready to own your success and make your mark?  Join Renesas. Let’s Shape the Future together.  Renesas Electronics is an equal opportunity and affirmative action employer, committed to supporting diversity and fostering a work environment free of discrimination on the basis of sex, race, religion, national origin, gender, gender identity, gender expression, age, sexual orientation, military status, veteran status, or any other basis protected by law. For more information, please read our <a href="https://jobs.renesas.com/diversity-and-inclusion">Diversity &amp; Inclusion Statement</a>.We have adopted a hybrid model that gives employees the ability to work remotely two days a week while ensuring that we come together as a team in the office the rest of the time. The designated in-office days are Tuesday through Thursday for innovation, collaboration and continuous learning.<h4>Experience Level</h4>Senior Level

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