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KDNI-Consultant - Learning & Development HCA<ul><li>Together with the Functional Manager and Subject Matter Experts, understand the business problem, target audiences, learning needs, and develop learning and change objectives to implement in the proposed learning solution.</li><li>Effectively collaborate with the client team to identify the solution approach and design, and work through the design, development, and delivery phases.</li><li>Support the Functional Manager to develop/identify and take client buy-in on Critical-to-Quality (CTQ) measures for the project (Language Style guide, Guidelines, Checklists, templates, branding guidelines etc.) based on the project requirements.</li><li>Conduct Training Need Analysis (TNA) and develop the training curriculum.</li><li>Develop high-level and detailed content outlines as per the curriculum.</li><li>Develop and review training deliverables as per the agreed upon quality standards and ensure that the deliverable quality is as per the project quality parameters and industry standards.</li><li>Provide team members clear and effective feedback based on your reviews with the intent to develop their instructional design skills.</li><li>Collaborate with the different internal and client stakeholders to design and develop the relevant and effective training deliverable.</li><li>Ensure that the project meets all productivity targets as per the project plans.</li><li>Identify and share the risks with the Project Leads/Functional Manager to discuss possible solutions/mitigations/alternatives.</li></ul><ul><li>Together with the Functional Manager and Subject Matter Experts, understand the business problem, target audiences, learning needs, and develop learning and change objectives to implement in the proposed learning solution.</li><li>Effectively collaborate with the client team to identify the solution approach and design, and work through the design, development, and delivery phases.</li><li>Support the Functional Manager to develop/identify and take client buy-in on Critical-to-Quality (CTQ) measures for the project (Language Style guide, Guidelines, Checklists, templates, branding guidelines etc.) based on the project requirements.</li><li>Conduct Training Need Analysis (TNA) and develop the training curriculum.</li><li>Develop high-level and detailed content outlines as per the curriculum.</li><li>Develop and review training deliverables as per the agreed upon quality standards and ensure that the deliverable quality is as per the project quality parameters and industry standards.</li><li>Provide team members clear and effective feedback based on your reviews with the intent to develop their instructional design skills.</li><li>Collaborate with the different internal and client stakeholders to design and develop the relevant and effective training deliverable.</li><li>Ensure that the project meets all productivity targets as per the project plans.</li><li>Identify and share the risks with the Project Leads/Functional Manager to discuss possible solutions/mitigations/alternatives.</li></ul><ul><li>Bachelor’s degree from an accredited college/university or an MBA from an accredited college/university</li><li>5-7 years of experience working in the field of Instructional Design and Learning and Development</li><li>Strong skills in Microsoft Office, and rapid authoring tools such as Storyline, Camtasia, Captivate, and VYOND</li><li>Excellent communication skills and the ability to quickly establish a rapport with colleagues and clients</li><li>Strong organizational skills and the ability to prioritize work to meet strict deadlines</li><li>Excellent interpersonal skills</li><li>Ability to design, develop and deliver new age learning modalities, such as gamified learning, microlearning, mobile learning would be an added advantage.</li><li>In-depth knowledge and experience to identify, select and recommend a variety of training modalities, learning strategies and technologies for a learning solution.</li><li>Ability to apply proven learning methodologies and emerging technologies for adult learning.</li><li>Proficient in Instructional Design models, theories and Bloom’s taxonomy and have the ability to apply these in all ID tasks.</li><li>Proficient in rapid authoring tools such as Articulate / Captivate / Lectora / Camtasia and SAP Enable Now / WalkMe etc. and be comfortable with client proprietary authoring tools (The candidate should be aware of the technical functionalities and limitations of these tools.)</li><li>Exceptional design and writing skills along with strong editing and reviewing skills.</li><li>Ability to thrive in a fast-paced, project-driven environment.</li></ul><h4>Experience Level</h4>Senior Level

Kpmg India Services Llp

Consultant

Sr.Officer - Technical Training<h4>Job Description</h4><ul><li><ul><li>Comply with all cGMP, GxP, or any other regulatory requirements, including EH &amp;S requirements</li><li>Complete training on relevant SOPs and develop an understanding of the activities to be conduct prior to undertaking any task</li><li>Conduct all tasks/ activities as per the applicable SOPs. Reports any difficulty or deviation in following the procedures/ instructions to immediate Supervisor/ Managers</li><li>Report any quality concerns or suggestions for improvements to Supervisor/ Managers</li><li>To be primary responsible for creation of offering, monitoring the daily compliance in L2LMS (Learning Management System)</li><li>To play role of Catalog Administrator, Content Administrator, People Administrator, HR Administrator, System Administrator, Instructor desk in L2LMS (Learning Management System)</li><li>To contribute in preparing the training curriculum for different sections of the workforce at site</li><li><ul><li>To maintain training matrix &amp; ensure effective implementation of the new training model</li><li>Accountable for Technical Training documentation compliance, for all departments at site &amp; to make training documentation audit ready at any point of time</li><li>To deliver training to new &amp; existing contractual employees/ new joiners/ existing employees on various technical topics related to all function and track progress of each new employee</li><li>Ensuring completed training documents are recorded in SABA</li><li>To provide feed-back on training happenings to various coordination &amp; when required</li><li>Routinely reporting necessary escalation and training progress to Site Training Coordinators</li><li>Involve in designing and development of training content, job aids and work specific SOPs</li><li>Ensure Functional &amp; GMP training Planner Compliance at Site</li><li>To ensure timely completion of all SOP training in their respective department on event of any revision in SOPs or periodically as a part of refresher training</li><li>Responsible to plan, manage and update training records for the Contractual Staff through CETMS (Contract Employees Training Management System)</li></ul></li></ul></li></ul><h4>Work Experience</h4>3-5 years<h4>Education</h4>
Post Graduation in Chemistry or ChemistryGraduation in Pharmacy or Pharmacy<h4>Competencies</h4>
Result OrientationProcess ExcellenceDeveloping TalentStrategic AgilityInnovation &amp; CreativityCustomer CentricityCollaborationStakeholder Management<h4>Experience Level</h4>Senior Level

lupin ltd

Training Supervisor

Assistant Manager - Learning & DevelopmentAbout the companySBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone.SBI Card is proud to be an equal opportunity &amp; inclusive employer and welcome employees without any discrimination on the grounds of race, colour, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work.Join us to shape the future of digital payment in India and unlock your full potential.What’s in it for YOU<ol><li>SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees</li><li>Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees</li><li>Dynamic, Inclusive and Diverse team culture</li><li>Gender Neutral Policy</li><li>Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits</li><li>Commitment to the overall development of an employee through comprehensive learning &amp; development framework</li></ol>Role Purpose Ensure the effective design, delivery, and evaluation of training programs that enhance employee skills, knowledge, and performance.Role Accountability<ol><li>Program Development and Implementation: Design and implement training programs that align with organizational goals and address skill gaps</li><li>Facilitation and Delivery: Conduct training sessions &amp; workshops ensuring they are engaging and effective</li><li>Assessment and Evaluation: Develop and administer assessments to measure the effectiveness of training programs and the retention of knowledge</li><li>Continuous Improvement: Regularly review and update training materials and methods to ensure they remain relevant and effective</li><li>Employee Development: Support employees in their professional growth by identifying development needs and providing appropriate learning opportunities.</li><li>Collaboration: Work closely with other departments to ensure training programs meet the needs of the organization and its employees</li><li>Resource Management: Manage training resources, including budgets, materials, and external partnerships, to ensure efficient program delivery</li><li>Reporting and Analysis: Track and report on training metrics, such as completion rates and knowledge retention, to demonstrate the impact of training initiatives</li><li>Support and Guidance: Provide ongoing support and guidance to employees, helping them apply new skills and knowledge in their roles</li><li>Compliance and Standards: Ensure all training programs comply with industry standards and regulatory requirements</li></ol>Measures of Success<ol><li>Training Attendance Rate: The percentage of employees who attend scheduled training sessions</li><li>Course Completion Rate: The percentage of employees who complete the training programs they start</li><li>Average Time to Completion: The average time it takes for employees to complete training programs</li><li>Post-Training Assessment Results: Scores from assessments conducted after training to measure knowledge retention and understanding</li><li>Learner Satisfaction Rate: Feedback from employees on their satisfaction with the training programs, often gathered through surveys</li><li>Learner Retention Rate: The percentage of knowledge and skills retained by employees over a specified period after training</li><li>Job Performance Impact: The improvement in job performance metrics, such as productivity or quality of work, following training</li><li>Training ROI (Return on Investment): The financial return generated from training investments, calculated by comparing the cost of training to the benefits gained</li><li>Reduction in Skill Gaps: The decrease in identified skill gaps within the organization as a result of targeted training initiatives</li><li>Training Program Quality: Regular evaluation of training content and delivery methods to ensure they meet high standards</li><li>Business Stakeholder feedback</li><li>Project Completion Timelines</li></ol>Technical Skills / Experience / Certifications<ol><li>Learning Management Systems (LMS): Proficiency in using and managing LMS platforms to deliver, track, and report on training programs</li><li>Awareness of Instructional Design and Content Development tools, models and best practices</li><li>Assessment and Evaluation: Competence in creating and administering assessments to measure training effectiveness and employee learning outcomes</li><li>Data Analysis and Reporting: Ability to analyze training data, generate reports, and use insights to improve training effectiveness</li><li>Project Management: Experience in planning, executing, and overseeing training projects to ensure they are completed on time and within budget</li><li>Facilitation Skills: Strong skills in facilitating both in-person and virtual training sessions, ensuring they are engaging and effective</li><li>Change Management: Understanding of change management principles to effectively implement and manage training initiatives</li><li>Behavioral Training Techniques: Proficiency in techniques for conducting behavioral training sessions, such as role-playing, simulations, and interactive activities</li><li>In-depth Cards Domain Knowledge across functions &amp; Working knowledge of any CRM would be an added advantage</li></ol>Competencies critical to the role<ol><li>High impact communication</li><li>Stakeholder Management </li><li>Business Acumen</li><li>Detail Orientation</li><li>Process Orientation</li><li>Program Management</li><li>Data Analysis</li><li>Ability to negotiate and influence</li><li>Managing Conflicts and dealing with difficult situations</li></ol>Qualification Graduation or Post Graduation DegreePreferred IndustryCredit Cards, BPO, Banks, NBFCs, Telecom, Insurance<h4>Experience Level</h4>Mid Level

Sbi Cards And Payment Services Limited

Center Incharge

Associate II, Scientific EducationJob DescriptionSummary of Position: Alcon is looking to hire an Associate Phaco Development Specialist at Jodhpur. This position has primary responsibility for the successful adoption and conversion rates of surgeon/hospital trainees to Phaco as the first line of care for cataract surgery.Surgical Observation Report and wet lab instruction of existing cataract surgeons in the conversion from Extra Capsular Cataract Extraction (ECCE) and Small Incision manual cataract surgery (SICS) to Phaco.The training of non-cataract surgeons in Phaco procedure and techniques.  The adoption and proper use of Alcon products such as Infiniti with Ozil, Laureate, Single-Piece AcrySof IOL (Intra Ocular Lens), Natural, IQ (Image Quality IOL), Viscoelastic, Knifes.Selectively assist field sales with the demonstration of key products to Phaco Development targets.Teach, model and coach affiliated personnel to improve competency in the proper use of products, surgical technique, Observation Report protocol and professional Observation Report conduct. Key Responsibilities: <ul><li>On-site assessment and selection of target trainees and hospitals to ensure the selections result in optimal quantity and quality of trainees and Phaco conversion rates for the Phaco Development Program.</li><li>Onsite (Operating Room) and wet lab instruction and consultation of trainees in the entire process of converting from ECCE and SICS to Phaco. This includes working with designated outside-Alcon consultants (course instructors and on-site proctors) to ensure effective trainee Phaco conversion rates and high quality surgical results</li><li>Demonstrate product and procedural excellence to best technical model and coach trainees and affiliated personnel how to achieve optimal surgical and patient results with selected Alcon products while consulting in the OR, hospital and wet lab.</li><li>Support specified Alcon Phaco Development training events, patient education programs, professional congresses, symposiums and special Alcon events</li><li>Complete documentation of; target assessment, pre-course preparation, and surgical observation, post-course Phaco cases (quantity and surgical results). Compliance with all Alcon administrative and reporting procedures. This includes weekly, monthly and expense reporting.</li><li>Responsible for adverse event and product complaint handling related activities at a local level including the collection, intake and forwarding the information to the Local Vigilance Representative).</li><li>Adherence to all corporate compliance guidelines &amp; corporate programs </li></ul> Key Requirements/Minimum Qualifications:<ul><li>Science Bachelor Degree/Diploma /Technical Course.</li><li>Medically related Specialty Training (Surgical/Medical Technologist) from a recognized institution.</li><li>Minimum one year sales, marketing experience for a recognized organization or experience in OR doing related work assisting surgeons or in the field of applications.</li><li>Proficient in English</li></ul> Employment Scams: Alcon is aware of employment scams which make false use of our company name or leader’s names to defraud job seekers. Alcon does not offer any positions without interview and never asks candidates for money. All our current job openings are displayed here on the Careers section of our website, where you can search for open positions and apply directly. If you have encountered a job posting or been approached with a job offer that you suspect may be fraudulent, we strongly recommend you do not respond, send money or personal information, and check our website for current job openings.ATTENTION: Current Alcon Employee/Contingent WorkerIf you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site.<a href="https://wd5.myworkday.com/alcon/d/inst/1422$3/rel-task/3001$14.htmld" rel="noopener noreferrer" target="_blank">Find Jobs for Employees</a><a href="https://wd5.myworkday.com/alcon/d/inst/1422$130/rel-task/3001$14.htmld" rel="noopener noreferrer" target="_blank">Find Jobs for Contingent Worker</a>  Alcon is an Equal Opportunity Employer and takes pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital status, disability, or any other reason.<h4>Experience Level</h4>Mid Level

Alcon Laboratories India Pvt Ltd

Science Teacher

Senior Branch Marketing ConsultantJob DescriptionCompany Description:FES Study Abroad is a leading provider of guidance and support for aspiring international students. With a legacy of excellence in immigration services, FES Study Abroad offers comprehensive counselling, admission support, and visa guidance to help students fulfil their dreams of studying abroad. Our dedicated team of seasoned specialists is committed to ensuring a smooth and enriching journey towards international studies.Job Description:We are seeking an experienced and dynamic Business Development Consultant to join our team. The successful candidate will play a crucial role in driving the growth of our overseas education services by identifying new business opportunities, generating leads, building strong relationships with stakeholders, and expanding our market presence. This is an on-site role located in Bengaluru.Key Responsibilities:• Develop and implement strategic business development plans to achieve growth targets. • Identify and pursue new business opportunities in the overseas education sector. • Generate leads through various channels, including networking and industry events. • Build and maintain relationships with educational institutions, agents, and other stakeholders. • Conduct market research to identify trends and opportunities in the overseas education industry. • Collaborate with the marketing team to create and execute effective promotional campaigns. • Attend industry events, fairs, and conferences to network and promote our services. • Provide regular reports on business development activities and progress towards goals.Requirements:• Bachelor’s degree in business, Marketing, Education, or a related field. • Proven experience in business development, preferably in the overseas education sector. • Strong understanding of the overseas education market and industry trends. • Excellent communication, negotiation, and interpersonal skills. • Ability to generate and qualify leads effectively. • Ability to work independently and as part of a team. • Strong organizational and time management skills. • Willingness to travel as needed. All offers and/or employment contracts are contingent upon the successful completion of the Firm’s pre-employment screening process. This process may include verifying the candidate’s identity, confirming legal authorization to work in the offered position's location, and conducting a comprehensive background check, where permitted by local regulations.<h4>Experience Level</h4>Senior Level

Fragomen Immigration Services India Pvt Ltd

Senior Counsellor

Analyst - Learning<h4>Job title: Analyst - Learning</h4><ul><li><h4>Location: Hyderabad</h4></li></ul>About the jobSanofi is a global life sciences company committed to improving access to healthcare and supporting the people we serve throughout the continuum of care. From prevention to treatment, Sanofi transforms scientific innovation into healthcare solutions, in human vaccines, rare diseases, multiple sclerosis, oncology, immunology, infectious diseases, diabetes and cardiovascular solutions. As a company with a global vision of drug development and a highly regarded corporate culture, Sanofi is recognized as one of the best pharmaceutical companies in the world and is pioneering the application of Artificial Intelligence (AI) with strong commitment to develop advanced data standards to increase reusability &amp; interoperability and thus accelerate impact on global health.Global Learning Services within People Services is responsible for managing and supporting Sanofi’s e-learning solutions and maintaining processes for day-to-day operation. The GLS support team works closely with learning strategy decision-makers and administrators to organize, manage, and report on global compliance learning for Sanofi employees and their partners. The Learning Support team provides global support of all e-learning applications for both internal and external Sanofi employees. The Sanofi global user population consists of over 100,000 users across all Functions and Sites. Learner Support acts as the subject matter expert team that advises employees on their learning journey and troubleshoots issues related to these applications. Closely collaborates with multiple stakeholders and support teams globally in order to provide a clear resolution to incidents.Main responsibilities:<ul><li>Manage and resolve queries from employees about Sanofi e-learning applications using the procedures provided and articles in the knowledge base.</li><li>Conduct in-depth investigations on user cases and articulate the findings in a concise manner.</li><li>Work in the case management tool to report each case and progress on the resolution (ServiceNow)</li><li>Provide customer service to end-users and e-learning admins in writing.</li><li>Survey user satisfaction with the LMS application and its user support. Records and analyses information in order to contribute to service improvement.</li></ul>About you:<ul><li>Experience: 1 year of professional experience is a requirement. A bachelor’s degree is a requirement.</li><li>Soft skills: Ability to interact with internal and external clients in a professional manner. Quick Learner with Proactive customer focus. Attentive to customer needs and feedback</li><li>Technical skills: E-learning application knowledge is an advantage. MS Office knowledge Experience in incident management tools. ServiceNow expertise is an advantage LMS experience is preferred. Ability to interact with internal and external clients in a professional manner</li><li>Languages: Good communication skills (both verbal and written).</li></ul>Why choose us? <ul><li>Bring the miracles of science to life alongside a supportive, future-focused team.</li><li>Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.</li><li>Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.</li><li>Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention, and wellness programs and at least 14 weeks’ gender-neutral parental leave.</li><li>Opportunity to work in an international environment, collaborating with diverse business teams and vendors, working in a dynamic team, and fully empowered to propose and implement innovative ideas. </li></ul>​<h4>Pursue progress, discover extraordinary</h4>Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.Watch our <a href="https://www.youtube.com/watch?v=SkpDBZ-CJKw&amp;t=67s" rel="noopener noreferrer" target="_blank">ALL IN video</a> and check out our Diversity Equity and Inclusion actions at <a href="https://www.sanofi.com/en/our-responsibility/equality-and-inclusiveness" rel="noopener noreferrer" target="_blank">sanofi.com</a>!

Sanofi India Ltd

Analyst

Specialist - Learning<h4>Job title: Specialist - Learning</h4><ul><li><h4>Location: Hyderabad</h4></li></ul>About the jobSanofi is a global life sciences company committed to improving access to healthcare and supporting the people we serve throughout the continuum of care. From prevention to treatment, Sanofi transforms scientific innovation into healthcare solutions, in human vaccines, rare diseases, multiple sclerosis, oncology, immunology, infectious diseases, diabetes and cardiovascular solutions. As a company with a global vision of drug development and a highly regarded corporate culture, Sanofi is recognized as one of the best pharmaceutical companies in the world and is pioneering the application of Artificial Intelligence (AI) with strong commitment to develop advanced data standards to increase reusability &amp; interoperability and thus accelerate impact on global health.Global Learning Services within People Services is responsible for managing and supporting Sanofi’s e-learning solutions and maintaining processes for day-to-day operation. The GLS support team works closely with learning strategy decision-makers and administrators to organize, manage, and report on global compliance learning for Sanofi employees and their partners. The Learning Support team provides global support of all e-learning applications for both internal and external Sanofi employees. The Sanofi global user population consists of over 100,000 users across all Functions and Sites. Learner Support acts as the subject matter expert team that advises employees on their learning journey and troubleshoots issues related to these applications. Closely collaborates with multiple stakeholders and support teams globally in order to provide a clear resolution to incidents.Main responsibilities:<ul><li>Manage and resolve queries from employees about Sanofi e-learning applications using the procedures provided and articles in the knowledge base. Conduct in-depth investigations on user cases and articulate the findings in a concise manner</li><li>Work in the case management tool to report each case and progress on the resolution (ServiceNow). Provide customer service to end-users and e-learning admins in writing. Support the creation and maintenance of knowledge articles based on the process content provided</li></ul><ul><li>Survey user satisfaction with the LMS application and its user support. Records and analyzes information in order to contribute to service improvement. Effectively handle incoming tickets from employees regarding e-learning applications. Effectively operate in all supporting technology applications required of the role. Analyze and resolve common and rare inquiries using step-by-step instructions and/or subject matter expert knowledge</li><li>Meet the desired incident management KPIs. Deliver high-quality standard service to internal employees. Continuously seek out ways to improve user satisfaction. Demonstrate knowledge of Global Learning Services processes and procedures provided. Support the incident management process by contributing to knowledge articles based on the content provided in English and Local language. Identify process improvement opportunities through elimination of redundant activities</li><li>Prepare reporting on KPI’s and other metrics. Crosstrain support teams and new-joiners for Learning processes. Mitigate major issue resolution plan with all affected Learning groups. Proactively participation in upcoming Transitions, process changes. Actively looking for ways of Process Improvement.</li></ul>About you:<ul><li>Experience: 3 years of professional experience is a requirement Technical. A bachelor’s degree is a requirement.</li><li>Soft skills: Ability to interact with internal and external clients in a professional manner. Team player, able to collaborate transversally with SBS and Digital teams. Able to understand and manage cases end-to-end. Proactive and problem-solving mindset. Attentive to customer needs and feedback.</li><li>Team player, able to collaborate transversally with SBS and Digital teams. Able to understand and manage cases end-to-end. Proactive and problem-solving mindset. Attentive to customer needs and feedback. </li><li>Technical skills: MS Office knowledge. Experience in incident management tools. ServiceNow expertise is an advantage. LMS experience is preferred. Strong customer service focus. Customer service experience. Good communication skills (both verbal and written). E-learning application knowledge is an advantage. MS Office knowledge Experience in incident management tools. ServiceNow expertise is an advantage LMS experience is preferred Interpersonal. Ability to interact with internal and external clients in a professional manner</li><li>Languages: Fluent in English.</li></ul>Why choose us? <ul><li>Bring the miracles of science to life alongside a supportive, future-focused team.</li><li>Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.</li><li>Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.</li><li>Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention, and wellness programs and at least 14 weeks’ gender-neutral parental leave.</li><li>Opportunity to work in an international environment, collaborating with diverse business teams and vendors, working in a dynamic team, and fully empowered to propose and implement innovative ideas. </li></ul>​<h4>Pursue progress, discover extraordinary</h4>Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.Watch our <a href="https://www.youtube.com/watch?v=SkpDBZ-CJKw&amp;t=67s" rel="noopener noreferrer" target="_blank">ALL IN video</a> and check out our Diversity Equity and Inclusion actions at <a href="https://www.sanofi.com/en/our-responsibility/equality-and-inclusiveness" rel="noopener noreferrer" target="_blank">sanofi.com</a>!

Academic Mentor

Talent Development Trainer - Kolkata, IndiaJob Description:Talent Development Trainer, IndiaJob Title: Talent Development TrainerLocation: Kolkata, IndiaJob Overview: We are seeking a dedicated Talent Development Trainer to join our Learning and Development team in India. The ideal candidate will be responsible for facilitating internal leadership development programs, delivering culture training, and supporting managers with team training needs. This role is integral to ensuring alignment between our training programs and broader business objectives.Responsibilities:<ul><li>Facilitate internal development programs to promote professional growth within our organization.</li><li>Work closely with the Talent Development Manager to understand training needs and provide necessary support.</li><li>Support new hires and help them understand how the business works, and how to demonstrate professionalism at work.</li><li>Support the delivery of culture training to help employees overcome cultural differences and work effectively in a global company.</li><li>Responsible for all administrative tasks associated with talent development, including scheduling programs and tracking attendance.</li><li>Work with the Talent Development Manager to measure the effectiveness of training programs and implement improvements as needed.</li><li>Stay updated on the latest industry trends and advancements in talent development.</li><li>Creating engaging learning material using PowerPoint/Visme or Articulate 360</li></ul>Qualifications:<ul><li>Bachelor’s degree in Human Resources, Organizational Development, Psychology, or a related field.</li><li>A minimum of 2 years of experience in a facilitation or training role.</li><li>Proven experience in facilitating development programs and conducting training sessions.</li><li>Excellent interpersonal and communication skills, with a proven ability to build strong relationships at all levels of an organization.</li><li>Proficient understanding of training methodologies, adult learning principles, and learning management systems.</li><li>Experience working in a global business is desirable.</li><li>Ability to manage multiple projects, work independently, and meet deadlines.</li><li>Strong English language proficiency (C1+), both written and spoken, is essential.</li></ul> <h4>AML RightSource is committed to fostering a diverse work environment and is proud to be an equal opportunity employer. We provide equal employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.  </h4>Recruitment Scam AlertsWe’re aware of an increase in recruitment scams where individuals falsely claim to represent AML RightSource. These scammers may ask for money or personal information by offering fake job opportunities through e-mail, text message or social media. Please verify the source of any job-related communications carefully. All official AML RightSource communications are conducted through "@amlrightsource.com" email addresses. If you encounter suspicious messages, do not respond.<h4>Experience Level</h4>Mid Level

AML RightSource India Private Limited

Senior Recruitment Consultant

Process TrainerJob Title:Process TrainerJob DescriptionThe Trainer II is responsible for delivering client focused training to address the new hire, product update and recursive training requirement of Concentrix in support of client programs to ensure superior workforce preparation with best in class service and delivery. This position requires attaining and maintaining certification in the Trainer Certification Program (101/102), provides mentoring to Program Ready Trainers, curriculum review and modification as needed, and evaluation of training programs using various feedback methods.Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations. Role and Key Responsibilities:<ul><li> Deliver product training for New Hires in the Chat and Voice Lines of Businesses</li><li>Design training curriculum using inputs from Operations &amp; Quality</li><li>Knowledge management for the process</li><li>Maintain MIS related to all training batches</li><li>Keep up to date with the product / process knowledge</li><li>Accountability for 0 – 30 days batch performance</li><li>Attend TTT conducted by clients</li><li>Conduct PKT and process refreshers on the floor</li><li>Design &amp; Develop training content</li><li>Create monthly Training Need Analysis to identify areas of knowledge gap and follow it up with appropriate refresher plans for the required population</li><li>Participate in calibration of Trainers, QAs and Voice Coaches within the team</li></ul>Key skills and knowledge:<ul><li>Customer support experience</li><li>Languages – Good English Communication and Hindi</li><li>Willingness to work in a 24x7 shift environment with 5 days working</li><li>Good MS Office skills</li><li>Exposure to Voice &amp; Chat LOB. Sales/Retention will be an added advantage</li></ul>Educational Qualification:<ul><li>Graduate</li></ul>Disclaimer:-'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for ‘recruitment’, ‘processing’ or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letterhead with authentic signatures of appropriate Concentrix authorities.Location:IND Kolkata - 10th Floor on Block A, DLF IT Park I, New TownLanguage Requirements:Time Type:If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the <a href="https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/" rel="noopener noreferrer" target="_blank">Job Applicant Privacy Notice for California Residents</a><h4>Experience Level</h4>Mid Level

Concentrix

Lead Mentor

Sr. Executive We are hiring Sr. Executive – ProcessTrainer (Customer Experience Team) - Think you can coach, build SOPs &amp; level up our CX squad? This is your stage!Work Location - Bangalore

Bewakoof

Learning Exp Design & Dev Senior AnalystSkill required: Talent Development- Instruction Design - Learning Delivery Instruction Designation: Learning Exp Design &amp; Dev Senior Analyst Qualifications:Any Graduation Years of Experience:5 to 8 years Language - Ability:English(International) - Advanced About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs
Talent Development- Instruction Design
Deliver instructional information for an audience based on learning activities approaches to help an organization achieve their learning goals. What are we looking for? •Content Creation
•Content Curation
•Content management
•Learning Content Analysis
•Learning Content Development
•Ability to establish strong client relationship
•Ability to perform under pressure
•Ability to work well in a team Roles and Responsibilities: •In this role you are required to do analysis and solving of increasingly complex problems
• Your day to day interactions are with peers within Accenture
• You are likely to have some interaction with clients and/or Accenture management
• You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments
• Decisions that are made by you impact your own work and may impact the work of others
• In this role you would be an individual contributor and/or oversee a small work effort and/or team
• Please note that this role may require you to work in rotational shifts

Accenture India Private Limited

Senior Analyst

Process Trainer <ul><li>Location: Ghansoli, Navi Mumbai</li><li>Openings: 4</li><li>Shift: Day Shift</li><li>Qualification: Graduate (Mandatory)</li><li>Experience: Minimum 2 years (BPO sector experience is mandatory)</li><li>Preferred Background: Sales, Insurance, or Customer Service</li><li>Batch Frequency: New batches delivered on a weekly basis</li><li>Availability: Immediate Joiners preferred</li><li>Interview Mode: Face-to-Face</li></ul> Share your updated resume now.

Hexaware Technologies Ltd

STEP Learning Experience & Delivery, Manager<h4>Company Description</h4>It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.<h4>Job Description</h4>The Team : The Global Learning &amp; Development (GLD) team designs, develops and delivers learning solutions for ServiceNow’s Success, Technology, Experience, and Platform (STEP) Organization. GLD sits within the ServiceNow’s Global People organization, supporting the Chief Product Officer / Chief Operating Officer in driving operational excellence within the STEP learning community. We are passionate about making ServiceNow an incredible workplace for every employee. We partner with leaders across the organization to support their business priorities through innovative training programs for their teams.Role : In this role, you will partner cross-functionally with ServiceNow’s Success, Technology, Experience, and Platform (STEP) stakeholders and subject matter experts (SMEs) to translate business priorities into learner-centric and AI-first learning and experiences which engage and delight target audiences while addressing critical skill and knowledge gaps.The ideal candidate is an energetic facilitator, bringing dynamic delivery methods to engage learners with innovative experiences to increase retention, growth and fun. In addition, you will consult in the design and development of experiential training programs including new hire onboarding, soft skills programs, manager training, in-role development, and more. You are highly motivated and driven to take initiative and self- manage, while making timely decisions and seek help when necessary. Essentials also include a growth mindset and embracing continuous learning by proactively seeking personal and professional growth opportunities.The ideal candidate thrives on solving challenging problems and has a knack for making even the most complex topics seem simple. In addition, you are a strategic thinker, enthusiastic educator, and willing to take risks to drive impact in a fast-changing AI driven environment.What you get to do in this role:<ul><li>Deliver in-person and virtual programs with enthusiasm and energy, focused on learner experience, to engage learners and help build an AI native culture</li><li>Welcome new hires, current employees, and customers into the STEP organization with onboarding programs and in-role experiences including role specific skill programs to audiences of various levels</li><li>Act as a central point of contact and thought partner for in-person and virtual instructor-led training in Asia Pacific Japan region</li><li>Contribute and partner with learning teams to identify business challenges and develop learner experiences, including scenarios and engagement strategies across multiple roles and skills</li><li>Design and maintain repeatable human-centered learning frameworks to help scale learner development</li><li>Build trust and credibility with key stakeholders and SMEs to develop course specifications, gather course content, and develop materials</li><li>Review feedback and refine course materials to support instructor and learner needs</li><li>Innovate and reimagine existing learning solutions</li><li>Manage projects on time, self-directed</li><li>Travel up to 20% globally per year</li></ul><h4>Qualifications</h4>To be successful in this role you have:<ul><li>Bachelor’s degree or equivalent with Minimum 5-7 years delivering and consulting on learning experiences in-person and virtually in a corporate environment or equivalent</li><li>Ability to build trusted relationships high-level stakeholders and across functions</li><li>Understanding of AI technologies and their application in learning and workflow (e.g. GenAI, intelligent automation)</li><li>Passion for developing thoughtful AI-driven learning experiences with an understanding of audience needs</li><li>Demonstrates understanding and application of ADDIE model and Adult Learning Principles for designing and delivering instructor-lead and blended learning programs</li><li>Proven ability to work in inclusive, high-performing teams, maintaining a high level of productivity, and resilience in dynamic environments.</li><li>Ability to translate complex concepts into actionable learning experiences</li><li>Comfort working and experimenting in a fast-moving agile environment</li><li>Excellent facilitation and communication skills</li><li>Experience with virtual training platforms and tools</li><li>Solid understanding of the Microsoft Office suite of products (Word, Excel, PowerPoint, OneNote, SharePoint, Teams, Outlook, Copilot)</li><li>High positive energy with a growth mindset (“can do” attitude)</li></ul> JV20<h4>Additional Information</h4>Work PersonasWe approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. <a href="https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/other-document/careers/new-world-of-work-personas.pdf">Learn more here</a>. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.Equal Opportunity EmployerServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. AccommodationsWe strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact <a href="mailto:globaltalentss@servicenow.com">globaltalentss@servicenow.com </a>for assistance. Export Control RegulationsFor positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license. <h4>Experience Level</h4>Mid Level

SERVICENOW SOFTWARE DEVELOPMENT INDIA PRIVATE LIMITED

Senior Customer Delivery Manager

BEHAVIOURAL TRAINERKey roles and responsibilities:<ul type="disc"><li>Training needs assessment:<ul type="circle"><li>Collaborate with HR business partners, business heads (Zonal and CBO levels), and managers to identify behavioural and skills gaps within mid-management and frontline teams.</li><li>Conduct surveys, interviews, and performance data analysis to develop targeted training strategies that align with business goals.</li></ul></li><li>Program design and development:<ul type="circle"><li>Design, develop, and update training materials, including presentations, workbooks, role-playing scenarios, and e-learning modules.</li><li>Tailor content specifically to address the unique behavioural challenges faced by both managers and frontline employees, such as conflict management, emotional intelligence, and collaboration.</li><li>Focus on leadership development for managers, including culture of manager being a trainer and coach, coaching techniques, delegation, and performance feedback skills.</li><li>Create frameworks, content and case studies/AVs as required, for behavioural training workshops.</li><li>Work with content designing teams and partners to ensure relevance of content.</li></ul></li><li>Training delivery and facilitation:<ul type="circle"><li>Conduct engaging and interactive training sessions for groups of various sizes and levels.</li><li>Utilize a variety of delivery methods, such as workshops, seminars, one-on-one coaching, and online learning platforms.</li><li>Serve as a facilitator, encouraging open dialogue, active participation, and self-discovery among participants.</li></ul></li><li>Coaching and mentoring:<ul type="circle"><li>Provide one-on-one and small-group coaching to managers to reinforce learned behaviours and support their ongoing development as leaders.</li><li>Mentor frontline staff on improving communication skills, problem-solving, and customer-facing interactions.</li><li>Deliver constructive feedback to help individuals foster positive habits and modify counterproductive behaviours.</li></ul></li><li>Evaluation and collaboration:<ul type="circle"><li>Establish clear metrics and use tools like post-training assessments and feedback surveys to measure program effectiveness and ROI.</li><li>Report on training outcomes, employee progress, and departmental performance improvements to HR and senior management.</li><li>Manage training logistics, including scheduling sessions, booking venues, and maintaining training records.</li></ul></li></ul>

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