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Associate Program Manager - Academic Operations The candidate MUST meet the following three criteria: 1. 2-5 years of experience in the EdTech/ education sector with companies like Allen, Akash, Unacademy, Vedantu, K12, Techno etc.2. Willingness to work from office, full-time basis, from Bangalore3. Annual fixed cash compensation of not less than INR 8 lakh, and not more INR 15 lakh rupees. Candidates should write an emailwith their CVs. In the email, also confirm if you meet the three criteria mentioned above.

Emversity

Program Manager

Curriculum Developer, Sales EnablementWe’re in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here, you lead with innovative thinking, grow along with us, and join the smartest team in the industry.This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us.What you will be doingPure Storage is committed to providing best-in-class learning experiences for our worldwide seller community. We're looking for a talented, enthusiastic, and accomplished learning professional to join our Global Enablement organization to create courses, assessments, and enablement experiences for our Global Sales Organization, which includes sales, partner sales, and sales leader roles.As a curriculum developer, you will be responsible for developing and updating sales-focused training courses, curriculum, and materials, covering sales processes, sales tools and technology, and sales skills to support strategic sales initiatives and go-to-market (GTM) objectives. With this opportunity, you will leverage your skills and experience in curriculum design and development to help build and maintain sales training in a growing and rapidly evolving go-to-market organization that delivers incredible outcomes for our customers. The ideal candidate is extremely learner-focused and driven to innovate as we build and transform how we train and develop our Global Sales organization. The right candidate is creative, driven, not afraid to roll-up their sleeves, and has demonstrated an ability to address real learning needs and revolutionize the way people learn. This individual will need to be self-motivated, willing to learn, highly conceptual, receptive to feedback, and have what it takes to challenge the status-quo. Key responsibilities include:<ul><li>Developing and designing sales training courses for a variety of training modalities, including on-demand (eLearning), live virtual and in-person experiences, peer-to-peer learning, and assessments.</li><li>Working in collaboration with the US-based team to define course requirements, create course deliverables, and manage the work through, potentially including the delivery of the course. Key activities include:</li><ul><li>Developing course facilitation, instructor, and student guides. </li><li>Managing, maintaining, and updating training materials and course catalogs.</li><li>Developing and maintaining hands-on activities and labs.</li><li>Aligning sales curriculum to company initiatives and roadmap.</li><li>Incorporating Pure sales strategy and process into product training applying knowledge of sales processes, tools, methodology, and skills into training.</li><li>Implementing course updates based on survey feedback and field feedback.</li></ul><li>Collaborating with content creators across the company to identify the best content possible to accelerate the success of the audience.</li><li>Bringing a creative approach to learning and teaching.</li></ul><ul><li>Conducting reviews and implementing feedback from stakeholders, SMEs, and design managers to ensure high quality standards of deliverables</li></ul>What you bring to the team<ul><li>BTech (Computer science) or BSc. Computer Science or BCA or or an equivalent degree.</li><li>Bachelor’s degree in Instructional Design, Education Technology, or similar field, or a completion of a certificate program would be preferred.</li><li>Minimum of 5 years working in a Curriculum Development or Instructional Design role and worked on Sales training.</li><li>Excellent English verbal and written communication skills, including skills in collaborating with subject matter experts and managers to help write, design, and develop, and manage projects.</li><li>Experience working in a sales enablement organization and/or field role. </li><li>Experience in instructional design (Bloom's taxonomy, Gagne’s 9 principles, ADDIE, ARCS model, etc.), criterion-referenced instruction, performance-based delivery, and developing, leading, and implementing design projects.</li><li>Experience using content generation tools (Articulate Storyline360, Articulate Rise360, Adobe Captivate, or similar).</li><li>Skilled in the creation, implementation, and validation of assessments to measure the effectiveness of training to achieve business priorities and significantly impact results.</li><li>Experience using video editing tools (Final Cut, Adobe Creative Cloud, Adobe Premiere, After Effects, Camtasia, or similar).</li><li>Able to use G suite applications (Google Slides, Docs, Sheets, etc.)</li><li>Demonstrated knowledge of technical solution areas, including databases, analytics, containers, etc., is a strong plus.</li><li>Experience with general principles of graphic design is a strong plus.</li><li>Experience with current instructional innovation and technology, such as AI tools, gamification, AR/VR  is a strong plus. </li></ul>Assessment will be provided by the recruiter and you need to submit the assessment.WHAT YOU CAN EXPECT FROM US:<ul><li>Pure Innovation: We celebrate those who think critically, like a challenge and aspire to be trailblazers.</li><li>Pure Growth: We give you the space and support to grow along with us and to contribute to something meaningful. We have been Named Fortune's Best Large Workplaces in the Bay Area™, Fortune's Best Workplaces for Millennials™ and certified as a Great Place to Work®!</li><li>Pure Team: We build each other up and set aside ego for the greater good.</li></ul>And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources and company-sponsored team events. Check out <a href="http://purebenefits.com">purebenefits.com</a> for more information.ACCOMMODATIONS AND ACCESSIBILITY:Candidates with disabilities may request accommodations for all aspects of our hiring process. For more on this, contact us at <a href="mailto:TA-Ops@purestorage.com">TA-Ops@purestorage.com</a> if you’re invited to an interview.OUR COMMITMENT TO A STRONG AND INCLUSIVE TEAM:We’re forging a future where everyone finds their rightful place and where every voice matters. Where uniqueness isn’t just accepted but embraced. That’s why we are committed to fostering the growth and development of every person, cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership. Pure is proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire.<h4>Experience Level</h4>Mid Level

Pure Storage India Pvt Ltd

Curriculum Designer

Academic Counsellors (Field Sales) <ul><li>Experience: Only candidates with prior Ed-tech sales experience will be considered</li><li>Working Model: 6 days a week (Monday week-off)</li><li>Requirement: Own laptop mandatory</li><li>CTC: Up to 5 LPA + lucrative incentives</li></ul> Share your resume now.

Infinity Learn

Academic Counsellor

Learning & Awareness Manager<ul><li>Service Offering Development<ul><li>Build modular, customizable cybersecurity learning offerings tailored for various customer personas—plant operators, SOC teams, CISOs, compliance teams, OEMs, and partners.</li><li>Translate in-house knowledge into structured learning paths across OT/IT security, secure architecture, threat hunting, incident response, and compliance.</li></ul></li><li>Program Design &amp; Delivery<ul><li>Design blended learning formats including instructor-led sessions, e-learning modules, gamified simulation centre, and certification-aligned workshops.</li><li>Collaborate with internal SMEs, service heads, and partners to co-develop and deliver high-quality training experiences.</li></ul></li><li>Develop service packages, pricing models, and enablement collaterals for marketing and sales.</li><li>Customer Engagement &amp; Customization<ul><li>Work with Sales and GTM teams to understand client needs and design context-specific training programs (e.g., SCADA security for ports, NIS2 awareness for European utilities).</li><li>Lead pre-sales conversations and demos with client stakeholders to position the L&amp;D offering.</li></ul></li><li>Partnership and Certification Ecosystem<ul><li>Build partnerships with OEMs, certification bodies, and academia to create certified programs (e.g., OT Security Foundation, SOC Analyst Level 1/2, Industrial Incident Response).</li><li>Ensure content is aligned with frameworks like NIST, IEC 62443, ISO 27001, and industry compliance requirements.</li></ul></li><li>Impact and Metrics<ul><li>Track delivery outcomes, learner feedback, certification rates, and impact on client cybersecurity maturity.</li><li>Create dashboards to measure service performance and business impact.</li></ul></li></ul>Personality Traits<ul><li>Entrepreneurial and commercially driven</li><li>Highly structured and outcomes-focused</li><li>Strong presenter and communicator</li><li>Passionate about cybersecurity enablement and capacity-building</li><li>Comfortable operating across business, technical, and partner interfaces</li></ul>Skills:<ul><li>Expertise in instructional design, curriculum development, and technical storytelling.</li><li>Proficiency in using tools like Articulate, LMS platforms, simulation centre, and e-learning design suites.</li><li>Commercial mindset with the ability to define and manage L&amp;D as a revenue stream.</li><li>Ability to handle client engagements, sales support, and end-to-end service delivery.</li></ul>Qualifications:<ul><li>Graduate/Postgraduate in Cybersecurity, Engineering, Instructional Design</li><li>Certifications in L&amp;D, Instructional Design, or relevant cybersecurity areas (e.g., CISSP, GICSP) preferred.</li></ul>Experience:<ul><li>8+ years of experience in cybersecurity training, L&amp;D design, or consulting, with a focus on enterprise or industrial clients.</li><li>Proven experience designing and delivering external training services as part of a business offering.</li><li>Strong understanding of OT/IT security concepts and audience-specific delivery (technical vs. operational vs. executive).</li></ul><h4>Experience Level</h4>Mid Level

Adani Enterprises Ltd

Academic Mentor

Analyst - BE Process<h4>Description</h4>About KPMG in IndiaKPMG entities in India are professional services firm(s). These Indian member firms are affiliated with KPMG International Limited. KPMG was established in India in August 1993. Our professionals leverage the global network of firms, and are conversant with local laws, regulations, markets and competition. KPMG has offices across India in Ahmedabad, Bengaluru, Chandigarh, Chennai, Gurugram, Jaipur, Hyderabad, Jaipur, Kochi, Kolkata, Mumbai, Noida, Pune, Vadodara and Vijayawada. KPMG entities in India offer services to national and international clients in India across sectors. We strive to provide rapid, performance-based, industry-focused and technology-enabled services, which reflect a shared knowledge of global and local industries and our experience of the Indian business environment.<div>Job Title: Manager - Lean Six Sigma and Business Excellence Trainer &amp; ConsultantRoles &amp; Responsibilities:• Support in preparing process documentation as per CMMI ML3 requirements• Coordinate with client stakeholders to gather inputs and review documents • Assist in aligning client processes with the CMMI ML3 model • Provide day-to-day support in tracking, organizing, and maintaining implementation deliverables • Participate in internal and client meetings to capture actions and ensure follow-ups Qualification:- Bachelors’ Degree required- Exposure to quality/process frameworks such as CMMI, ISO, etc.- Experience in documentation, process mapping, or audit support- Good communication and coordination skills- Ability to work independently from client premises- Willingness to travel approximately 70-75% as needed- Moderate to advanced Excel, PowerPoint and SharePoint skills    </div> <table><tbody><tr><td>Equal employment opportunity information  KPMG India has a policy of providing equal opportunity for all applicants and employees regardless of their color, caste, religion, age, sex/gender, national origin, citizenship, sexual orientation, gender identity or expression, disability or other legally protected status. KPMG India values diversity and we request you to submit the details below to support us in our endeavor for diversity. Providing the below information is voluntary and refusal to submit such information will not be prejudicial to you.  </td></tr></tbody></table>

Kpmg India Services Llp

Senior Business Analyst

Learning Operations Senior AnalystSkill required: Talent Development - Learning Operations Designation: Learning Operations Senior Analyst Qualifications:Any Graduation Years of Experience:5 to 8 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs
Talent Development process
Manage learning solutions, including activities such as registration, vendor management, product support, learning management system. What are we looking for? •	Work with the QA Lead to confirm that the appropriate style guide and client standards have been established for the client project(s).
•	Learn the clients’ standards.
•	Identify, track, and report on the quality status of client deliverables.
•	Review project deliverables to ensure:
o	Instructional quality meets the defined objectives and product specifications, if applicable
o	They are free of spelling/grammatical/punctuation errors
o	Conciseness
o	Reduced repetition of information, unless specifically required by design, if applicable
o	Compliance with agreed style guide and client standards (including tone/voice)
o	Consistency (formatting, use of terms, and so on), if applicable
•	Track and communicate errors in the defined categories for each deliverable.
•	Provide feedback to the stakeholders
•	Work with the QA Lead in addressing barriers to quality development and coaching team members to address these gaps and improve quality.
•	Provide reporting documents to the QA Lead as needed.
•	Maintain a log of projects to ensure proper time tracking.

•	A minimum of three years’ experience in copy editing, proofreading, or reviewing instructional material, preferably in the digital medium
•	Proven knowledge of English grammar and different English dialects
•	Excellent command over written and verbal English, strong communication skills
•	Keen attention to detail
•	Familiarity with style guides such as the Chicago Manual of Style or in-house style guides
•	Proven expertise in using MS Office, mainly Word, PowerPoint, and Excel
•	Ability to work with stringent timelines; flexibility and agility to adjust to changing schedules
•	Ability to work with a range of subjects and client requirements
•	Ability to work independently with minimal direction Roles and Responsibilities: •In this role you are required to do analysis and solving of increasingly complex problems
• Your day to day interactions are with peers within Accenture
• You are likely to have some interaction with clients and/or Accenture management
• You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments
• Decisions that are made by you impact your own work and may impact the work of others
• In this role you would be an individual contributor and/or oversee a small work effort and/or team
• Please note that this role may require you to work in rotational shifts

Accenture India Private Limited

Associate Business Analyst

GCP Trainer <a rel="noopener noreferrer" href="\&quot;https://www.linkedin.com/search/results/all/?keywords=%23capgemini&amp;origin=HASH_TAG_FROM_FEED\&quot;" target="_blank">Capgemini</a> is looking for a skilled GCP Trainer to design and deliver high quality training programs on Google Cloud Platform (GCP) Technologies. The ideal candidate will combine strong technical knowledge of GCP services with excellent Communication and teaching skills, helping professionals and teams upskill in cloud technologies. Experience : 6-9 yearsNotice Period: Immediate to 30 Days Required Skills:• Pre-requisites:• Curriculum development: Selecting or designing a curriculum to meet the needs of the employees• Training: Conducting training sessions, such as workshops and seminars, to teach employees• Evaluation: Assessing the effectiveness of the training and making modifications based on the results• Maintaining records: Keeping records of training sessions and attendance• Certified Trainer (Preferred): Folks with GCP Educator L1 or L2 certification.• Non Certified Trainers: 2 or more GCP certification depending on competency development area.• Architect &amp; Infrastructure: Combination of PCA, Network Engineer, Security Engineer• Developer: ACE, DB Engineer and DevOps• Data: DB Engineer, ML Engineer To Apply - Send your resume.

Capgemini

Corporate Trainer

ManagerJob details•Proposed designation Manager  - DA&amp;S L&amp;D•Reporting to  Senior Associate Director, DA&amp;S Learning &amp; Development•Business to be supported Deal Advisory &amp; Strategy•Work timings and location General Shift, MumbaiRoles &amp; responsibilitiesThe L&amp;D Manager will lead the design, execution, and continuous improvement of learning strategies and operations for DA&amp;S learning. This role requires strong collaboration with business leaders, global stakeholders, and cross-functional teams to ensure learning solutions are aligned with business goals. The incumbent will manage end-to-end training operations, oversee learning effectiveness, and drive strategic initiatives that enhance workforce capability and performance.Strategic Partnership &amp; Stakeholder Engagement•Collaborate with the DA&amp;S Leaders and business stakeholders to develop and execute service line-specific L&amp;D strategies and roadmap•Build and maintain strong relationships with internal customers, service line leaders, and global counterparts to understand evolving learning needs.•Represent L&amp;D in Mumbai, leading Mumbai specific learning initiatives and driving learning agendaL&amp;D Operations Management•Oversee day-to-day L&amp;D operations, including training calendar management, facilitator engagement, and budget utilization.•Ensure seamless delivery of training programs across locations and service lines.•Monitor and manage the quality of training delivery and vendor performance.Training Lifecycle Management•Conduct training needs analysis (TNA) to identify skill gaps and recommend appropriate learning interventions.•Design, deliver, and evaluate professional development programs and liaison with the business on technical programs.•Innovate on digital learning platforms, driving more rigor and adoption on the platforms . Explore and evaluate ways of integration of AI in learning solutions•Assess training effectiveness and continuously improve learning solutions based on feedback and business impact.Project &amp; Change Management•Lead and execute learning-related projects and initiatives aligned with organizational priorities.•Adapt to shifting priorities and contribute to change management efforts within the organization.People Leadership•Set goals, provide coaching, and conduct performance appraisals for team members.•Drive senior leadership development initiatives across centers. Mandatory  technical &amp; functional skills•Strong communication skills and ability to interact with global stakeholders and leadership teams .•Outstanding project management skills to execute multiple projects simultaneously and deliver resultsPreferred technical &amp; functional skills•Ability to effectively plan, organize, and manage L&amp;D projects which includes project scoping, resource allocation, timeline management, and stakeholder communication.•Possess outstanding interpersonal, relationship management and customer service skillsKey behavioral attributes/requirements•Demonstrate expert working knowledge of L&amp;D concepts, theories, and processes•Have working knowledge of MS Excel and MS PowerPoint•Possess exceptional and demonstrable presentation and facilitation skills and have experience handling audiences from multiple functions and from entry level to middle and senior management•Possess outstanding interpersonal, customer service and relationship building skillsOther information• Interview process: 3-4 rounds of interview• Does the job role involve travelling: Minimal (2-3 times in a year) • Does the busy season apply to this role?: No This role is for you if you have the belowEducational qualifications•Graduate /Postgraduate /MBA is preferred - Any SpecializationWork experience·Minimum 12 years of professional experience of which at least 7 in the L&amp;D function of a large corporation·Experience in managing end to end learning process from design conception to deployment·Stand-up facilitation experience of at least 5 years·Strong experience in building stakeholder relationship and managing projects·Have excellent written and spoken English skills<h4>Experience Level</h4>Mid Level

Training and Development Manager

Academic Delivery Executive Role:-Coordinate with schools on teaching &amp; test planners-Conduct online orientations for stakeholders-Track &amp; analyze learner engagement-Support onboarding and implementation for schools What We’re Looking For:-1–3 years of experience in Operations (Ed-Tech / K-12 preferred)-Strong skills in MS Excel &amp; data analytics-Excellent communication &amp; problem-solving skills-Bachelor’s degree or above Role Details:-Location: Bellandur, Bengaluru (Work from Office)-Work Week: 6 days (Sunday off)-CTC: Up to ₹5 LPA Share your resume now.

Facilitator

Assistant Manager - TrainingJOB SUMMARY Assists with identifying and addressing employee and organizational development needs. The position is assist in ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Assists in conducting needs assessments, designing and developing training programs and facilitating the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment. CANDIDATE PROFILE  Education and Experience• 2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the human resources or related professional area; certified trainer.OR• 4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required. CORE WORK ACTIVITIES Assisting with Administering Employee Training Programs• Promotes and informs employees about all training programs.• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.• Helps employees identify specific behaviors that will contribute to service excellence.• Ensures employees receive on-going training to understand guest expectations.• Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.• Meets with training cadre on a regular basis to support training efforts.• Observes service behaviors of employees and provides feedback to individuals and/or managers. Assisting with Evaluating Training Programs Effectiveness• Monitors enrollment and attendance at training classes.• Meets regularly with participants to assess progress and address concerns.• Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills.• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.• Measures transfer of learning from training courses to the operation.• Ensures adult learning principles are incorporated into training programs. Assisting with Developing Training Program Plans and Budgets• Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.• Assists with making any necessary adjustments to training methodology and/or re-trains as appropriate.• Aligns current training and development programs to effectively impact key business indicators.• Assists with establishing guidelines so employees understand expectations and parameters.• Develops specific training to improve service performance.• Drives brand values and philosophy in all training and development activities.• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Assisting with Managing Training Budgets• Assists with the development of the Training budget as required.• Assists with managing budget in alignment with Human Resources and property financial goals.• Assists with managing department controllable expenses to achieve or exceed budgeted goals.• Utilizes P-card if appropriate to control and monitor departmental expenditures. 


  

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<h4>Experience Level</h4>Mid Level

Marriott Hotels India

Training Manager

Fixed Term Staff - ANALYSTRoles &amp; responsibilities

 •Be a trusted partner, support in conceptualizing and ideating effective learning programs/journeys to for colleagues.


 •Actively work toward building trusted relationships with stakeholders.


 •Provide general administrative support to the L&amp;D team, such as scheduling meetings, printing training materials, and maintaining training resources.


 •Collaborate with Business Partners on various initiatives across GDC locations and ensure seamless delivery.


 •Support in preparing excel reports and developing Power Point presentations for key launches and reviews


 •Invest in establishing robust reporting by maintaining data, dashboards, and publishing key metrics.


 •Build collaborative relationships with vendor partners to ensure effective delivery


 •Maintaining and updating dashboards with targeted and achieved learning hours.


 •Ensuring MS Calendars are up to date for participants and facilitators.


 •Working closely with team on training deployment strategy.


 •Coordinate with external training vendors or consultants to ensure smooth delivery of training programs.

            Roles &amp; responsibilities

 •Be a trusted partner, support in conceptualizing and ideating effective learning programs/journeys to for colleagues.


 •Actively work toward building trusted relationships with stakeholders.


 •Provide general administrative support to the L&amp;D team, such as scheduling meetings, printing training materials, and maintaining training resources.


 •Collaborate with Business Partners on various initiatives across GDC locations and ensure seamless delivery.


 •Support in preparing excel reports and developing Power Point presentations for key launches and reviews


 •Invest in establishing robust reporting by maintaining data, dashboards, and publishing key metrics.


 •Build collaborative relationships with vendor partners to ensure effective delivery


 •Maintaining and updating dashboards with targeted and achieved learning hours.


 •Ensuring MS Calendars are up to date for participants and facilitators.


 •Working closely with team on training deployment strategy.


 •Coordinate with external training vendors or consultants to ensure smooth delivery of training programs.

            Roles &amp; responsibilities

 •Be a trusted partner, support in conceptualizing and ideating effective learning programs/journeys to for colleagues.


 •Actively work toward building trusted relationships with stakeholders.


 •Provide general administrative support to the L&amp;D team, such as scheduling meetings, printing training materials, and maintaining training resources.


 •Collaborate with Business Partners on various initiatives across GDC locations and ensure seamless delivery.


 •Support in preparing excel reports and developing Power Point presentations for key launches and reviews


 •Invest in establishing robust reporting by maintaining data, dashboards, and publishing key metrics.


 •Build collaborative relationships with vendor partners to ensure effective delivery


 •Maintaining and updating dashboards with targeted and achieved learning hours.


 •Ensuring MS Calendars are up to date for participants and facilitators.


 •Working closely with team on training deployment strategy.


 •Coordinate with external training vendors or consultants to ensure smooth delivery of training programs.

            <h4>Experience Level</h4>Senior Level

AsstMgr-TrainingJOB SUMMARY Assists with identifying and addressing employee and organizational development needs. The position is assist in ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Assists in conducting needs assessments, designing and developing training programs and facilitating the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment. CANDIDATE PROFILE  Education and Experience• 2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the human resources or related professional area; certified trainer.OR• 4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required. CORE WORK ACTIVITIES Assisting with Administering Employee Training Programs• Promotes and informs employees about all training programs.• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.• Helps employees identify specific behaviors that will contribute to service excellence.• Ensures employees receive on-going training to understand guest expectations.• Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.• Meets with training cadre on a regular basis to support training efforts.• Observes service behaviors of employees and provides feedback to individuals and/or managers. Assisting with Evaluating Training Programs Effectiveness• Monitors enrollment and attendance at training classes.• Meets regularly with participants to assess progress and address concerns.• Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills.• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.• Measures transfer of learning from training courses to the operation.• Ensures adult learning principles are incorporated into training programs. Assisting with Developing Training Program Plans and Budgets• Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.• Assists with making any necessary adjustments to training methodology and/or re-trains as appropriate.• Aligns current training and development programs to effectively impact key business indicators.• Assists with establishing guidelines so employees understand expectations and parameters.• Develops specific training to improve service performance.• Drives brand values and philosophy in all training and development activities.• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Assisting with Managing Training Budgets• Assists with the development of the Training budget as required.• Assists with managing budget in alignment with Human Resources and property financial goals.• Assists with managing department controllable expenses to achieve or exceed budgeted goals.• Utilizes P-card if appropriate to control and monitor departmental expenditures. 


  

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<h4>Experience Level</h4>Mid Level

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