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#ACN GN - T&O - Instructional Design – AnalystJob Title - Instructional Design - Analyst - T&amp;O- (S&amp;C GN)Management Level: 11 - AnalystLocation: Gurugram, Bangalore, Mumbai, Pune, Hyderabad, Kolkata and ChennaiMust have skills: Instructional Design OR Storyboarding OR Articulate StorylineGood to have skills: Whatfix, walk me, ADDIE modelExperience: Minimum 2-3 year(s) of experience is requiredEducational Qualification: Any Bachelors FulltimeJob Summary: As a Talent &amp; Organization (T&amp;O) professional in the S&amp;C Global Network, you’ll help clients across a variety of industries in the areas of Learning Design and Development, Change Management and HR Transformation. You’ll use your expertise to develop exciting new learning strategies and solutions. You’ll help clients manage organizational change and smooth the transition process.  Essentially, you’ll be part of the team that is creating the workforce of the future! Roles &amp; Responsibilities: Although no two days at Accenture are the same, as an Instructional Designer Analyst in our T&amp;O practice, a typical day might include:<ul><li>Support team/ project through various phases of learning design and development based on the identified business problem, audience profile, and evaluation methodology.</li><li>Help develop standards and templates for the proposed learning solution.</li><li>Create effective training materials mapping the client’s needs using learning modalities such as Instructor-led training, Web-based training, virtual Instructor-led training, simulations, videos, interactive learning nuggets, and performance support materials.</li><li>Collaborate with stakeholders such as Subject Matter Experts, team leads, media and technology teams to support iterations to the learning material for improved business outcomes.</li><li>Creatively visualize the content and work with the visual design team to convey the course content/key messages impactfully.</li><li>Write impactful storyboards by understanding the raw content and repurposing it based on audience, content, modality, and other considerations.</li><li>Perform quality checks on the training deliverables to meet the standard quality benchmarks.</li><li>Bring your best skills forward to excel in the role:</li><li>Proficiency in content development and instructional design, research and information gathering, content analysis, knowledge of latest trends in the learning industry.</li><li>Understanding of industry standard design/rapid authoring tools such as Articulate/Captivate/ Lectora/ Camtasia/ SAP Enable Now/WalkMe and be comfortable with client proprietary authoring tools. An ideal candidate should be well-versed with the technical functionalities and limitations of these tools.</li><li>Work in a problem-solving global environment with Cross cultural competence.</li><li>Possess excellent interpersonal and writing skills with a strong business acumen.</li></ul>

Accenture India Private Limited

Educational Content Developer

Business Training Manager<ul><li>Responsible to assist Head –Branch Broking in all training related project &amp;  Head –L&amp;D in making annual training calendar based on TNI and organization development goals</li><li>Responsible for product, process and NISM certification based content and training delivery. </li><li>Responsible for preparing annual training budgets and plan the programs within budgets.</li><li>Responsible for developing effective induction, functional &amp; behavioral programs</li><li>Responsible for ensuring LMS is updated with module</li><li>Ensure monthly training Dash Boards are made and adherence to process</li></ul>

Axis Bank-Securities

Training Manager

Process and Comm Training Analyst<ul type="disc"><li>Facilitates multi-week new hire training for Processing Associates (Academies) </li><li>Performs analysis to understand client transactions in order to create process improvements.</li><li>Reviews and standardizes content as well as tailors material for specific situation.</li><li>Creates content for high-end (difficult/complex) topics.</li><li>Conducts/facilitates training on high-end (difficult/complex) topics.</li><li>Acts as consultant for respective service lines.</li><li>Leads development, design, delivery, evaluation, and management of training programs for the respective service line.</li><li>Participate in project transitions such as product launches.</li><li>Prepares training material and transition documents for new processes, accounts &amp; clients programs for the respective service line.</li><li>May mentor a group of junior trainers.</li></ul>This is a BPO Process &amp; Communication Trainer for Insurance TPA.

NTT DATA Global Delivery Services Ltd

Associate Trainer

Specialist - Learning<h4>Job title: Specialist - Learning</h4><ul><li><h4>Location: Hyderabad</h4></li></ul>About the jobSanofi is a global life sciences company committed to improving access to healthcare and supporting the people we serve throughout the continuum of care. From prevention to treatment, Sanofi transforms scientific innovation into healthcare solutions, in human vaccines, rare diseases, multiple sclerosis, oncology, immunology, infectious diseases, diabetes and cardiovascular solutions. As a company with a global vision of drug development and a highly regarded corporate culture, Sanofi is recognized as one of the best pharmaceutical companies in the world and is pioneering the application of Artificial Intelligence (AI) with strong commitment to develop advanced data standards to increase reusability &amp; interoperability and thus accelerate impact on global health.Global Learning Services within People Services is responsible for managing and supporting Sanofi’s e-learning solutions and maintaining processes for day-to-day operation. The GLS support team works closely with learning strategy decision-makers and administrators to organize, manage, and report on global compliance learning for Sanofi employees and their partners. The Learning Support team provides global support of all e-learning applications for both internal and external Sanofi employees. The Sanofi global user population consists of over 100,000 users across all Functions and Sites. Learner Support acts as the subject matter expert team that advises employees on their learning journey and troubleshoots issues related to these applications. Closely collaborates with multiple stakeholders and support teams globally in order to provide a clear resolution to incidents.Main responsibilities:<ul><li>Manage and resolve queries from employees about Sanofi e-learning applications using the procedures provided and articles in the knowledge base. Conduct in-depth investigations on user cases and articulate the findings in a concise manner</li><li>Work in the case management tool to report each case and progress on the resolution (ServiceNow). Provide customer service to end-users and e-learning admins in writing. Support the creation and maintenance of knowledge articles based on the process content provided</li></ul><ul><li>Survey user satisfaction with the LMS application and its user support. Records and analyzes information in order to contribute to service improvement. Effectively handle incoming tickets from employees regarding e-learning applications. Effectively operate in all supporting technology applications required of the role. Analyze and resolve common and rare inquiries using step-by-step instructions and/or subject matter expert knowledge</li><li>Meet the desired incident management KPIs. Deliver high-quality standard service to internal employees. Continuously seek out ways to improve user satisfaction. Demonstrate knowledge of Global Learning Services processes and procedures provided. Support the incident management process by contributing to knowledge articles based on the content provided in English and Local language. Identify process improvement opportunities through elimination of redundant activities</li><li>Prepare reporting on KPI’s and other metrics. Crosstrain support teams and new-joiners for Learning processes. Mitigate major issue resolution plan with all affected Learning groups. Proactively participation in upcoming Transitions, process changes. Actively looking for ways of Process Improvement.</li></ul>About you:<ul><li>Experience: 3 years of professional experience is a requirement Technical. A bachelor’s degree is a requirement.</li><li>Soft skills: Ability to interact with internal and external clients in a professional manner. Team player, able to collaborate transversally with SBS and Digital teams. Able to understand and manage cases end-to-end. Proactive and problem-solving mindset. Attentive to customer needs and feedback.</li><li>Team player, able to collaborate transversally with SBS and Digital teams. Able to understand and manage cases end-to-end. Proactive and problem-solving mindset. Attentive to customer needs and feedback. </li><li>Technical skills: MS Office knowledge. Experience in incident management tools. ServiceNow expertise is an advantage. LMS experience is preferred. Strong customer service focus. Customer service experience. Good communication skills (both verbal and written). E-learning application knowledge is an advantage. MS Office knowledge Experience in incident management tools. ServiceNow expertise is an advantage LMS experience is preferred Interpersonal. Ability to interact with internal and external clients in a professional manner</li><li>Languages: Fluent in English.</li></ul>Why choose us? <ul><li>Bring the miracles of science to life alongside a supportive, future-focused team.</li><li>Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.</li><li>Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.</li><li>Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention, and wellness programs and at least 14 weeks’ gender-neutral parental leave.</li><li>Opportunity to work in an international environment, collaborating with diverse business teams and vendors, working in a dynamic team, and fully empowered to propose and implement innovative ideas. </li></ul>​<h4>Pursue progress, discover extraordinary</h4>Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.Watch our <a href="https://www.youtube.com/watch?v=SkpDBZ-CJKw&amp;t=67s" rel="noopener noreferrer" target="_blank">ALL IN video</a> and check out our Diversity Equity and Inclusion actions at <a href="https://www.sanofi.com/en/our-responsibility/equality-and-inclusiveness" rel="noopener noreferrer" target="_blank">sanofi.com</a>!

Sanofi India Ltd

Academic Mentor

Training AnalystWho We AreAt Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The RoleAre you ready to take on a ground-floor opportunity and make your mark with a brand-new platform with unstoppable growth potential? Kyndryl is seeking a passionate and driven IT/Cloud Consultant to join our team and break out of the hierarchy to rewrite the rules for what comes next.  As an IT/Cloud Consultant at Kyndryl, you will be re-energized with a fresh set of challenges, including working on large enterprise, fast-track infrastructure projects. You will have the opportunity to be the standard-bearer in a new organization and industry-leading brand, where you can leverage your unstoppable growth potential and start building what can become your legacy. In this role, you will be at the forefront of strategic decision-making, defining sourcing strategies, and selecting providers that align with our customers’ IT and automation strategies. You will be the trusted advisor, accountable for delivering highly complex, multi-disciplined consulting engagements that provide lasting and measurable value to our esteemed customers. Your expertise in prioritizing use cases, conducting ROI and business case analyses, and seamlessly incorporating security and resiliency into future state designs will shape the foundation for success. You will strategically develop a future state vision and roadmap, revolutionizing the infrastructure and network requirements to meet the ever-evolving needs of both IT and business. You'll be the catalyst for improved performance and productivity, identifying areas where efficiency can be optimized, costs minimized, risks reduced, and performance enhanced. You will capture, prioritize, and analyze technical requirements, both functional and non-functional, ensuring that every aspect of the solution is meticulously crafted to perfection. But it doesn't stop there. Your impact will extend beyond individual projects. As a thought leader, you will shape the evolution of our intellectual capital assets and contribute to the development of practice resources, solidifying our position as industry trailblazers. Join us at Kyndryl and be a part of our unstoppable growth – where every challenge is an opportunity and innovation knows no bounds.Responsibilities:<ul><li>Report to the Training Lead and support the execution of the overall OCM training strategy.</li><li>Collaborate with the OCM team and subject matter experts to understand training needs arising from organizational changes and transformation initiatives.</li><li>Analyze target audiences and their learning requirements to inform the design of effective training solutions.</li><li>Design and develop engaging training materials, including instructor-led presentations, job aids, quick reference guides, and other supporting documentation.</li><li>Develop online courseware using e-learning development tools such as Adobe Captivate, Articulate Storyline, Rise, and others.</li><li>Assist in the management and administration of the Learning Management System (LMS), including course uploads, user management, and reporting.</li><li>Contribute to the development of training plans and schedules.</li><li>Coordinate logistics for training sessions, including scheduling, communication, and resource allocation.</li><li>Support the delivery of training sessions, potentially including virtual and in-person facilitation under the guidance of the Training Lead.</li><li>Gather feedback on training effectiveness and contribute to the continuous improvement of training materials and delivery methods.</li><li>Maintain training documentation and ensure materials are up-to-date and accessible.</li><li>Assist in the development of communication plans related to training initiatives.</li><li>Contribute to the development of metrics and reports to track training participation and impact.</li><li>Stay informed about best practices in training design, development, and delivery.</li></ul>Your Future at Kyndryl As an IT/Cloud Consultant at Kyndryl you will join the Kyndryl Consultant Profession, working with other Kyndryl Consultants, Architects, Project Managers, and cross-functional Technical Subject Matter Experts – presenting unlimited opportunities with unmatched support through our investment in your learning, training, and career growth. Who You AreYou’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.Required Technical and Professional Experience<ul><li>Bachelor's degree in Education, Instructional Design, Human Resources, Organizational Development, or a related field.</li><li>3-5 years of experience in a training development or instructional design role.</li><li>Experience in designing and developing training materials for various delivery methods (instructor-led, virtual, self-paced).</li><li>Familiarity with instructional design principles and adult learning theories.</li><li>Demonstrated proficiency with at least one online training development tool (e.g., Adobe Captivate, Articulate Storyline, Rise).</li><li>Experience with Learning Management Systems (LMS) administration and functionality.</li><li>Strong written and verbal communication skills.</li><li>Excellent organizational and time management skills.</li><li>Ability to work collaboratively in a team environment.   </li><li>Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel).   </li><li>Strong attention to detail and accuracy.</li></ul>Preferred Technical and Professional Experience<ul><li>Certification in training and development (e.g., CPTD, ATD).</li><li>Experience with video editing and multimedia development.</li><li>Knowledge of change management principles.</li><li>Experience in a consulting environment.</li><li>Familiarity with project management basics.</li></ul> Being YouDiversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can ExpectWith state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.  At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.<h4>Experience Level</h4>Senior Level

Kyndryl Solutions Private Limited

Senior Learning & Development Specialist, CSS HRLocation:Bengaluru, Karnataka, IndiaJob ID: R0060189Date Posted:2024-08-27Company Name:HITACHI INDIA PVT. LTDProfession (Job Category):Job Schedule: Full timeRemote:NoJob Description:Senior Learning &amp; Development Specialist, CSS HR Grade: Senior Associate Location: Bengaluru, Karnataka Company: Hitachi India Private LimitedDepartment: CSS HR Talent Development Salary Range: As per the industry Job Summary:We are seeking an experienced Learning &amp; Development (L&amp;D) professional to join our team as a Senior Learning &amp; Development Specialist. This role involves a blend of instructional design, global training facilitation, and learning operations management. The ideal candidate will have 7-10 years of experience in training delivery, instructional design, and L&amp;D operations, with a strong ability to create impactful content and deliver high-quality leadership training programs.Job Roles &amp; Responsibilities:1. Instructional Design (30%)<ul><li>Design and develop engaging and effective training materials, including e-learning modules, instructor-led training content, job aids, and assessments.</li><li>Collaborate with subject matter experts (SMEs) to ensure training content aligns with organizational goals and meets the needs of the target audience.</li><li>Utilize instructional design principles and learning theories to create content that enhances learner engagement and retention.</li><li>Continuously evaluate and update existing training materials to ensure they remain current and effective.</li></ul>2. Global Training Facilitation (50%)<ul><li>Deliver leadership training programs to diverse, global audiences, ensuring content is accessible and relevant to participants from different cultural backgrounds.</li><li>Facilitate virtual and in-person training sessions, workshops, and seminars for employees at various levels of the organization.</li><li>Assess participant engagement and learning outcomes, adjusting facilitation techniques as needed to maximize impact.</li><li>Act as a subject matter expert in leadership development, providing guidance and coaching to participants during and after training sessions.</li></ul>3. Learning Operations Management (20%)<ul><li>Oversee the operational aspects of L&amp;D programs, including scheduling, coordination, and logistics.</li><li>Submit monthly reports on training activities, including metrics on participation, feedback, and learning outcomes.</li><li>Manage learner queries, providing timely and effective resolutions to ensure a positive learning experience.</li><li>Collaborate with the L&amp;D team to streamline processes and improve the efficiency of learning operations.</li></ul>​Experience: 7-10 years of experience in Learning &amp; Development, with a strong focus on instructional design and training facilitation.Skills:<ul><li>Certification in instructional design, training facilitation, or related areas.</li><li>Experience in managing learning operations in a corporate environment.</li><li>Familiarity with adult learning principles and the latest trends in L&amp;D.</li></ul>Qualification:<ul><li>Bachelor’s degree in Human Resources, Education, Instructional Design, or a related field. A Master’s degree is a plus.</li><li>Proven track record in designing and delivering leadership development programs.</li><li>Experience working in a global environment, with the ability to adapt content and delivery to different cultures and languages.</li><li>Excellent communication, presentation, and facilitation skills.</li><li>Strong project management and organizational skills, with the ability to manage multiple tasks and deadlines.</li><li>Proficiency in e-learning development tools (e.g., Articulate, Captivate) and learning management systems (LMS).</li><li>Ability to analyze data and generate insights to improve training effectiveness.</li></ul><h4>Experience Level</h4>Senior Level

Hitachi India Pvt Ltd

Training and Development Manager

Assistant Manager - Learning & DevelopmentAbout the companySBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone.SBI Card is proud to be an equal opportunity &amp; inclusive employer and welcome employees without any discrimination on the grounds of race, colour, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work.Join us to shape the future of digital payment in India and unlock your full potential.What’s in it for YOU<ol><li>SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees</li><li>Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees</li><li>Dynamic, Inclusive and Diverse team culture</li><li>Gender Neutral Policy</li><li>Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits</li><li>Commitment to the overall development of an employee through comprehensive learning &amp; development framework</li></ol>Role Purpose Ensure the effective design, delivery, and evaluation of training programs that enhance employee skills, knowledge, and performance.Role Accountability<ol><li>Program Development and Implementation: Design and implement training programs that align with organizational goals and address skill gaps</li><li>Facilitation and Delivery: Conduct training sessions &amp; workshops ensuring they are engaging and effective</li><li>Assessment and Evaluation: Develop and administer assessments to measure the effectiveness of training programs and the retention of knowledge</li><li>Continuous Improvement: Regularly review and update training materials and methods to ensure they remain relevant and effective</li><li>Employee Development: Support employees in their professional growth by identifying development needs and providing appropriate learning opportunities.</li><li>Collaboration: Work closely with other departments to ensure training programs meet the needs of the organization and its employees</li><li>Resource Management: Manage training resources, including budgets, materials, and external partnerships, to ensure efficient program delivery</li><li>Reporting and Analysis: Track and report on training metrics, such as completion rates and knowledge retention, to demonstrate the impact of training initiatives</li><li>Support and Guidance: Provide ongoing support and guidance to employees, helping them apply new skills and knowledge in their roles</li><li>Compliance and Standards: Ensure all training programs comply with industry standards and regulatory requirements</li></ol>Measures of Success<ol><li>Training Attendance Rate: The percentage of employees who attend scheduled training sessions</li><li>Course Completion Rate: The percentage of employees who complete the training programs they start</li><li>Average Time to Completion: The average time it takes for employees to complete training programs</li><li>Post-Training Assessment Results: Scores from assessments conducted after training to measure knowledge retention and understanding</li><li>Learner Satisfaction Rate: Feedback from employees on their satisfaction with the training programs, often gathered through surveys</li><li>Learner Retention Rate: The percentage of knowledge and skills retained by employees over a specified period after training</li><li>Job Performance Impact: The improvement in job performance metrics, such as productivity or quality of work, following training</li><li>Training ROI (Return on Investment): The financial return generated from training investments, calculated by comparing the cost of training to the benefits gained</li><li>Reduction in Skill Gaps: The decrease in identified skill gaps within the organization as a result of targeted training initiatives</li><li>Training Program Quality: Regular evaluation of training content and delivery methods to ensure they meet high standards</li><li>Business Stakeholder feedback</li><li>Project Completion Timelines</li></ol>Technical Skills / Experience / Certifications<ol><li>Learning Management Systems (LMS): Proficiency in using and managing LMS platforms to deliver, track, and report on training programs</li><li>Awareness of Instructional Design and Content Development tools, models and best practices</li><li>Assessment and Evaluation: Competence in creating and administering assessments to measure training effectiveness and employee learning outcomes</li><li>Data Analysis and Reporting: Ability to analyze training data, generate reports, and use insights to improve training effectiveness</li><li>Project Management: Experience in planning, executing, and overseeing training projects to ensure they are completed on time and within budget</li><li>Facilitation Skills: Strong skills in facilitating both in-person and virtual training sessions, ensuring they are engaging and effective</li><li>Change Management: Understanding of change management principles to effectively implement and manage training initiatives</li><li>Behavioral Training Techniques: Proficiency in techniques for conducting behavioral training sessions, such as role-playing, simulations, and interactive activities</li><li>In-depth Cards Domain Knowledge across functions &amp; Working knowledge of any CRM would be an added advantage</li></ol>Competencies critical to the role<ol><li>High impact communication</li><li>Stakeholder Management </li><li>Business Acumen</li><li>Detail Orientation</li><li>Process Orientation</li><li>Program Management</li><li>Data Analysis</li><li>Ability to negotiate and influence</li><li>Managing Conflicts and dealing with difficult situations</li></ol>Qualification Graduation or Post Graduation DegreePreferred IndustryCredit Cards, BPO, Banks, NBFCs, Telecom, Insurance<h4>Experience Level</h4>Mid Level

Sbi Cards And Payment Services Limited

Center Incharge

Analyst - Instructional DesigningAt Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description•	Individual contributor working on projects to build eLearning content for trainings •	Demonstrates a broad knowledge of Instructional Design and content creation using various tools •	Demonstrates expertise in creating self-paced learning modules using Articulate 360 software suite, with a specialization in Storyline &amp; Rise 360<ul><li>Analyze instructional design project requirements and work with Training Manager around scope and solution</li><li>Develop educational courses using ISD methodology</li><li>Using common tools and templates, design and develop learning deliverables in line with project scope</li><li>Create formative and summative assessments for training programs</li><li>Maintain and publish progress reports</li><li>Conduct training needs analyses to confirm appropriateness of learning objectives</li><li>Develop training materials associated with the project including instructor guides, participant guides, hands- on activities, handouts, diagrams and pictures, job aids and self-study materials</li><li>Create storyboards and design specifications to be used as blueprint instructions for content development</li><li>Research, analyze, design, develop, customize instructional materials for WBT (Web- Based Training)/CBT (Computer-Based Training)/ILT (Instructor-Led Training) and VILT (Virtual Instructor-Led Training)</li><li>Work on end-to-end training development through the ADDIE lifecycle</li><li>Work with different types of input material to create instructionally sound content</li><li>Create training materials within the stipulated timeline, ensuring that the deliverables are reviewed and published as per project plan</li></ul>Primary Skills<ul><li>Education: Bachelor's Degree in Instructional Design</li><li>Experience: 4 to 8 years of experience in Instructional design and content creation</li><li>Sound knowledge of instructional design principles &amp; methodologies (ADDIE, Bloom's taxonomy, Gagne's model, Kirkpatrick's training evaluation model, etc.)</li><li>Apply various instructional strategies, models, and theories to develop learning content to enhance learning transfer and greater on-the-job performance</li><li>Sound knowledge &amp; skills on visual &amp; textual storyboarding</li><li>Clear and concise writing and excellent verbal communication</li><li>Demonstrate expertise in creating self-paced modules using development tools such as Articulate Storyline 360 suite of applications</li><li>Experience in digital media is preferred</li><li>Should be collaborative and a team player who can work in multi-cultural environment</li><li>Show proficiency with MS Office, specifically MS Word and PowerPoint</li></ul>Experience<ul><li>4-8 years</li><li>Shift Timing - will vary as per project needs, should be willing to work across shifts (India or US)</li></ul>Primary SkillsShift TimeRecruiter InfoDipti Murudkardsudh@allstate.comAbout AllstateJoining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporation's Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organization’s business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition.Learn more about Allstate India <a href="https://www.allstateindia.com/life-at-allstate" rel="noopener noreferrer" target="_blank">here</a>.

Allstate Solutions Pvt Ltd

Assist Unit Mgr-Process Trng-IJob DescriptionJob Title: Unit Manager - Process TrainingReports To (Title): Training ManagerJob Location: Bangalore/PuneJob Summary:We are seeking an experienced Mortgage trainer, manage multiple training requirements and its implementation and measure its impact. A successful candidate will be passionate about learning and excited about the prospect of leading by example.Job Responsibilities:Requirements:<ul><li>Past Mortgage Originations experience to design, develop and deliver training with two or more years of experience</li><li>Must have excellent presentation skills</li><li>Evaluating individual and organizational performance to ensure training is meeting business needs and improving performance</li><li>Identifying training needs by consulting with business stakeholders and using needs assessments</li><li>Developing and delivering training solutions that meet business needs</li><li>Optimizing training processes for efficiency</li><li>Manage supply chain in terms of planning, organizing, ensuring high conversion and retention from onboarding new hires till handover to business</li><li>Exhibit agility in both method and approach to accommodate planned and ad hoc requirements of the business</li></ul>Competency Requirement (with desired proficiency level):<ul><li>Communication Skills (Oral and Written) - Advanced</li><li>Mortgage Domain - Expert</li><li>Evaluating others - Advanced</li><li>Facilitation Skills - Advanced</li><li>Instructional Design - Intermediate</li><li>People Management - Advanced</li><li>Employee Engagement - Advanced</li><li>Stakeholder Management - Advanced</li><li>Excel Skills - Intermediate</li><li>Flexibility, Integrity and Accountability - Expert</li></ul>Additional Requirement:Graduate in any fieldExperience/certification in Mortgage industry with expertise to loan processing &amp; Initial Underwriting in US Residential MortgageAbout Mphasis Mphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis' Front2Back Transformation approach. Front2Back uses the exponential power of cloud and cognitive to provide hyper-personalized (C=X2C2TM=1) digital experience to clients and their end customers. Mphasis' Service Transformation approach helps 'shrink the core' through the application of digital technologies across legacy environments within an enterprise, enabling businesses to stay ahead in a changing world. Mphasis' core reference architectures and tools, speed and innovation with domain expertise and specialization are key to building strong relationships with marquee clients.

Mphasis Ltd

Unit Manager

Senior - Digital LearningWe are recruiting for an Instructional Designer (Senior) in the Managed Services LMS - DLMS team. The purpose of this role is to design engaging and interactive digital learning solutions such as eLearning, videos, infographics, and performance support resources. These learning solutions should be innovative, engaging and help learners retain and use what they’ve learnt in their daily roles and responsibilities.Job details<ul><li>Proposed designation Senior/Team Leader (Instructional Designer)</li><li>Role type Team contributor</li><li>Reporting to  Assistant Manager</li><li>Geo to be supported  United States</li><li>Work timings 11:30 AM to 8:00 PM</li></ul><ul><li>Understand business problems and learner profiles to design a learning solution and its evaluation methodology</li><li>Design new or refresh existing digital learning programmes (eLearning, animated videos, games)</li><li>Work with Subject Matter Experts (SME) and onshore stakeholders to ensure that the learning design meets the learning objectives and key success criteria</li><li>Build effective relationships with onshore and offshore teams (other instructional designers, learning developers, graphics and video experts, project managers) to build visually engaging and interactive learning content</li><li>Project manage the learning design and development lifecycle from conception through to deployment and go-live. In the event of scope changes, risks, and issues, mitigate and provide clear directions to learning, graphics and media developers</li><li>Ensure published content meets technical design and functional requirements</li><li>Review and/or update existing learning content as per post course evaluation</li><li>Ensure all learning projects are executed as per agreed team processes and methodologies</li><li>Provide mentorship and quality assurance support to junior instructional designers by reviewing their deliverables to ensure alignment with established standards and best practices</li></ul>Educational qualifications<ul><li>Candidates should be Graduate or above</li></ul>Work experience<ul><li>6-8 years of experience in using a variety of techniques to develop engaging instructional content that also effectively address learner performance and business gaps</li></ul>Mandatory technical &amp; functional skills<ul><li>Clear understanding of learning content design and development lifecycle (content handover, content analysis, detailed content design, storyboarding, media sources, build, quality assurance, deployment)</li><li>Working with onshore stakeholders, onshore subject matter experts and offshore learning design team members to build innovative learning solutions</li><li>Ability to work with multiple project stakeholders and manage multiple projects concurrently</li><li>Excellent language (written and verbal) skills</li></ul>Preferred technical &amp; functional skills<ul><li>Ability to evaluate the impact of learning on performance and business goals</li><li>Analyze existing and emerging technologies to propose their use in an instructional environment</li><li>Experience in using learning tools such as Articulate 360.</li></ul>Key behavioral attributes/requirements<ul><li>Personal drive and positive work ethic to deliver measurable results within tight deadlines and in demanding situations</li><li>High focus on attention to detail; drive and commitment towards delivering high quality service to the KPMG stakeholders</li><li>Flexibility to adapt to a variety of engagement types and working styles, and strong time management skills</li></ul><h4>Experience Level</h4>Senior Level

Kpmg India Services Llp

Instructor

Senior Group Manager - HPS Process Training - REF56951R<h4>Company Description</h4>WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.<h4>Job Description</h4>Key Responsibilities:<ol><li>Strategic Planning &amp; Execution:<ul><li>Develop and execute a long-term training strategy aligned with business goals and operational requirements.</li><li>Identify skill gaps, design learning programs, and implement effective training roadmaps.</li><li>Collaborate with senior leadership to align training objectives with organizational growth plans.</li></ul></li><li>Training Design &amp; Delivery:<ul><li>Oversee the development of training content, including process-specific, soft skills, and leadership development modules.</li><li>Ensure delivery of high-quality training programs through in-person, virtual, and blended learning methods.</li><li>Evaluate and improve training methodologies for enhanced knowledge retention and performance impact.</li></ul></li><li>Performance Management:<ul><li>Assess training effectiveness through feedback, assessments, and data-driven performance metrics.</li><li>Partner with Operations and Quality teams to drive improvements in productivity, compliance, and service quality.</li><li>Monitor individual and team performance, identifying trends and implementing corrective training plans.</li></ul></li><li>Leadership Development &amp; Coaching:<ul><li>Lead, mentor, and coach a team of trainers, ensuring continuous professional growth and high performance.</li><li>Design leadership development programs to build a strong talent pipeline within the organization.</li></ul></li><li>Stakeholder Engagement:<ul><li>Collaborate with clients, internal teams, and external vendors to ensure training programs meet expectations and evolving business needs.</li><li>Present insights and progress reports to senior leadership, demonstrating the impact of training initiatives.</li></ul></li></ol><h4>Qualifications</h4><ul><li>Education: Bachelor’s degree in business, Human Resources, or related field (Master’s preferred).</li><li>Experience: 7–10 years in training and development, with at least 4 years in a leadership role within a BPO or similar fast-paced environment.</li><li>Expertise in LMS platforms, e-learning tools, and instructional design techniques.</li><li>Proven ability to lead high-performing teams and manage large-scale training programs.</li><li>Exceptional communication, presentation, and stakeholder management skills.</li><li>Strong analytical mindset with experience in performance metrics and ROI measurement.</li><li>Flexibility to adapt to changing business needs and deliver results under tight deadlines.</li></ul><h4>Experience Level</h4>Senior Level

WNS Global Services Pvt Ltd

Team Leader

#ACN GN- T&O- Instructional Design -ConsultantJob Title - Instructional Design – Specialist - T&amp;O- (S&amp;C GN)Management Level: 9- SpecialistLocation: Gurugram, Bangalore, Mumbai, Pune, Hyderabad, Kolkata and ChennaiMust have skills: Instructional Design OR Storyboarding OR Articulate StorylineGood to have skills: Whatfix, walk me, ADDIE modelExperience: Minimum 6-8 year(s) of experience is requiredEducational Qualification: Any Bachelors FulltimeJob Summary: As a Talent &amp; Organization (T&amp;O) professional in the S&amp;C Global Network, you’ll help clients across a variety of industries in the areas of Learning Design and Development, Change Management and HR Transformation. You’ll use your expertise to develop exciting new learning strategies and solutions. You’ll help clients manage organizational change and smooth the transition process.  Essentially, you’ll be part of the team that is creating the workforce of the future! Roles &amp; Responsibilities: Although no two days at Accenture are the same, as an Instructional Designer Consultant in our T&amp;O practice, a typical day might include:<ul><li>Collaborate with the client team to understand the business problem, identify the solution approach and work through the design, development, and delivery phases.</li><li>Conduct Training Needs Analysis to develop the training curriculum.</li><li>Develop high-quality and detailed content outlines as per the curriculum.</li><li>Design standards, guidelines, templates, and checklists for the proposed learning solution.</li><li>Collaborate with internal and client stakeholders to design and develop relevant and effective training deliverables.</li><li>Review training deliverables to ensure that the deliverable quality is as per the project quality parameters and industry standards.</li><li>Identify and share the risks with the Project Leads/Functional Manager to discuss possible solutions/mitigations/alternatives.</li><li>Coach instructional designers and content developers to prepare materials for instructor development workshops.</li><li>Provide clear and effective feedback to team with the intent to develop their instructional design skills.</li><li>Identify opportunities to implement new and innovative learning strategies into the solution.</li><li>Leverage proficiency in instructional design, research and information gathering, content analysis, content design, knowledge of latest trends in the learning industry.</li><li>Apply your strong knowledge in industry standard design/rapid authoring tools such as Articulate/Captivate/ Lectora/ Camtasia/ SAP Enable Now/WalkMe and be comfortable with client proprietary authoring tools. An ideal candidate should be well-versed with the technical functionalities and limitations of these tools.</li><li>Work in a problem-solving global environment with Cross cultural competence.</li></ul>Possess excellent interpersonal and writing skills with a strong business acumen.

Lead Training ManagerWork Flexibility: OnsiteWho we want: • Hard-working winners. Confident, competitive and results-oriented professionals who create a track record of success. • Dedicated achievers. People who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations. • Effective communicators. People who can interpret information clearly and accurately to concisely communicate results and recommendations to stakeholders. • Collaborative partners. People who build and leverage cross-functional relationships to bring together ideas, information, use cases, and industry analyses to develop best practices. What you will do: • Relationship management skills in a sales/marketing function within a team environment or independently • Strong product and procedural knowledge • Understanding and knowledge of key competitive landscape • Support development of educational content utilizing HCP input • Support program development with guidance from others • Maintain collaboration with broader Medical Education/product marketing/sales training, etc • Lead Medical Education program coordination, logistics and content delivery • Organize in-class or virtual courses • Identify what we want to measure/track and most appropriate method • Understand our Medical Education and business strategy • Provide input to future plans • Assist in defining business metrics • Provide data and input to plan • Understand KOLs profile and starts networking • Understand and provide input to training and Medical Education workstreams • Gain expertise in Medical Education programs and adapt programs with customer’s needs • Understand the different communication channel strategies • Partner with Marketing Communications to develop communications plan Minimum Qualifications (Required): • Bachelor’s degree required • 4+ years of work experience required Preferred Qualifications (Strongly desired): • MBA preferred • 2+ years medical device or Medical Education experience preferred • Excellent presentation and interpersonal communications skills • Strong analytical and problem-solving skills • Ability to manage multiple projects while delivering on established timelines • Ability to be persuasive in the absence of organizational authority • Must be able to understand and work within complex interdivisional procedures and policies • Demonstrated proficiency in Microsoft Office (Excel, Word &amp; PowerPoint)Travel Percentage: 40%<h4>Experience Level</h4>Senior Level

Stryker India Private Limited

Senior Associate DirectorRole<ul><li>Work with KGS Advisory Learning Leader to create strategies with emphasis on stakeholder relationships to deploy L&amp;D solutions</li><li>In collaboration with Managed Services Business stakeholders and Advisory Learning Leader, create and execute Service Line specific partnership strategies for the L&amp;D function. </li><li>Lead a People Development pillar for specific career level across the firm. </li><li>Oversee the day-to-day L&amp;D operations and L&amp;D budget utilization across locations and service lines </li><li>Plan, lead, participate in and deliver on national and global projects with cross-location teams</li><li>Deliver workshops on topics based on needs that come up from time to time, including leadership, teaming, innovation, change management and any specialized topics across locations</li><li>Work with key stakeholders, including other centers, service line leaders, operations heads, and peers to identify upcoming needs and lead initiatives aimed at catering to these needs</li><li>Lead and participate in Global projects to bring best practices and standardization</li><li>Play a key role in contributing to L&amp;D goal setting and management</li><li>Set goals and conduct performance appraisal for team members</li><li>Drive Senior Leadership training initiatives across centers</li></ul>Behavioral / team skills<ul><li>Demonstrate expert working knowledge of L&amp;D concepts, theories, and processes</li><li>Have working knowledge of MS Excel and MS PowerPoint</li><li>Possess exceptional and demonstrable presentation and facilitation skills and have experience handling audiences from multiple functions and from entry level to middle and senior management</li><li>Possess outstanding interpersonal, customer service and relationship building skills</li><li>#KGS</li><li>#LI-DB3</li></ul>Experience<ul><li>Minimum 15 years of professional experience of which at least 7 in the L&amp;D function of a large corporation</li><li>Experience in managing end to end learning process from design conception to deployment</li><li>Stand-up facilitation experience of at least 7 years</li><li>Strong experience in building stakeholder relationships and managing projects</li><li>Have excellent written and spoken English skills</li><li>#KGS</li><li>#LI-DB3</li></ul><h4>Experience Level</h4>Mid Level

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