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Instructional Designer (Associate Consultant)KPMG is currently seeking an Associate Consultant with instructional design background for our <a href="https://advisory.kpmg.us/" target="_blank">Consulting</a> practice.Experience:<ul><li>2+ years of proven experience in content development and instructional designing.</li><li>Extensive experience in developing, reviewing and delivering different training modalities like Instructor-Led Trainings (ILTs), Web-Based Trainings (WBTs), application simulations, job aids, and quick reference guides.</li><li>Experience in working with global teams.</li><li>Experience in leading and coaching small teams independently.</li></ul>Key Competencies and Skills:<ul><li>Ability to design, develop and deliver new age learning modalities, such as gamified learning, microlearning, mobile learning would be an added advantage.</li><li>In-depth knowledge and experience to identify, select and recommend a variety of training modalities, learning strategies and technologies for a learning solution.</li><li>Ability to apply proven learning methodologies and emerging technologies for adult learning.</li><li>Proficient in industry standard design / rapid authoring tools such as Articulate / Captivate / Lectora / Camtasia and SAP Enable Now / WalkMe etc. and be comfortable with client proprietary authoring tools (The candidate should be aware of the technical functionalities and limitations of these tools.)</li><li>Exceptional design and writing skills along with strong editing and reviewing skills.</li><li>Ability to thrive in a fast-paced, project-driven environment.</li></ul> <ul><li>Together with the Functional Manager and Subject Matter Experts, understand the business problem, target audiences, learning needs, and develop learning and change objectives to implement in the proposed learning solution.</li><li>Effectively collaborate with the client team to identify the solution approach and design, and work through the design, development, and delivery phases.</li><li>Understand the overall learning solution design and create effective training materials that map to the client’s business needs.</li><li>Support the Functional Manager to develop/identify and take client buy-in on Critical-to-Quality (CTQ) measures for the project (Language Style guide, Guidelines, Checklists, templates, branding guidelines etc.) based on the project requirements.</li><li>Conduct Training Need Analysis (TNA) and develop the training curriculum.</li><li>Develop high-level and detailed content outlines as per the curriculum.</li><li>Design and create standards, guidelines, templates, and checklists for the proposed learning solution.</li><li>Develop and review training deliverables as per the agreed upon quality standards and ensure that the deliverable quality is as per the project quality parameters and industry standards.</li><li>Provide team members clear and effective feedback based on your reviews with the intent to develop their instructional design skills.</li><li>Collaborate with the different internal and client stakeholders to design and develop the relevant and effective training deliverable.</li><li>Ensure that the project meets all productivity targets as per the project plans.</li><li>Identify and share the risks with the Project Leads/Functional Manager to discuss possible solutions/mitigations/alternatives.</li><li>Contribute to users/client organization through the Learning process.</li><li>Brief and coach instructional designers and content developers to prepare materials for Instructor Development Workshops, Train the Trainers etc.</li><li>Identify opportunities to implement new and innovative learning strategies into the solution.</li></ul>Soft Skills:<ul><li>Strong analytical skills</li><li>Integrated business perspective</li><li>Business acumen</li><li>Communicate effectively in visual, oral and written form</li><li>Excellent Communication and interpersonal skills</li></ul><h4>Experience Level</h4>Mid Level

Kpmg India Services Llp

Instructor

Senior Manager – Training & Quality - Trust and SafetySenior Manager – Training &amp; Quality - Trust and Safety-HIG024290Ready to shape the future of work?  At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.Inviting applications for the role of Senior Manager – Training &amp; Quality In this role, you would be responsible for the leading the training and quality function for leading Trust &amp; Safety account for the site working with Operations and cross functional teams. Location: Hyderabad, HafeezpetResponsibilities•    Responsible to provide the leadership and strategic direction on all Quality and Training matters. The role will include collaboration with the processes’ key partners to define the quality requirements both internally and externally &amp; lead the efforts on accomplishing them. •    Responsible for driving outcomes on Quality related metrics &amp; drive continuous improvement projects &amp; plan for any contingencies/failure modes •    Partner with the Operations team to identify the pain points based on quality audits and knowledge assessments and design a mitigation plan •    Develop relationships &amp; coordination with the Client POCs, Process Owners, Genpact Operating Leaders, Global leadership team, as well as other key internal/external partners/vendors. •    Training &amp; quality initiatives for the Operating teams, communication, connecting with stakeholders for feedback and driving the adherence of initiatives focused, towards elevating business’s key performance indicators •    Primary point of contact with Operations SDL, Global Operating Leader for coordinating &amp; driving training &amp; quality efforts, outcomes •    Bring thought leadership in formulating plans to enhance the performance of the process and the site •    Storytelling skills will be of utmost importance •    Lead a large scale team with a  HC of ~900 FTE’s •    Ability and flexibility to adapt to new changes and methodologies •    Cross functional and cross region alignment with the internal team based across multiple geographies •    To ensure the personal development &amp; upskilling of all team members within the training &amp; quality team Qualifications we seek in you! Minimum Qualifications •    Any Graduate •    12 to 15 years of Experience in leading functional teams responsible training &amp;/or quality for a functional span of approx. 500+ People •    Prior exposure on Senior Client Management is important – Vendor Managers, CXOs  •    Demonstrated Experience in Trust &amp; Safety Operations •    Expert on MS Office Tools (Excel, PPT, Word, Outlook) &amp; an expert on handling large data sets. Proficient on storytelling, narratives &amp; presentations   •    A keen knack towards problem solving &amp; exposure to digital solutions •    Excellent relationship management and interpersonal skills/track record to partner effectively with key partners and stakeholders, internally and externallyPreferred Qualifications/ Skills •    Six Sigma Green Belt Certified •    Instructional Design Expert •    Experience in leading teams dedicated to serving Hi-Tech – Born in Cloud Products •    Validated knowledge of Quality Assurance and Quality Control and associated procedures and practices within the Hi-Tech Industry •    Strategic thinker – ability to formulate and sell Digital Solutions related to Training &amp; Quality, Expertise in working on Teamwork Tools and LMS Why join Genpact?  • Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation   • Make an impact – Drive change for global enterprises and solve business challenges that matter  • Accelerate your career — Get hands-on experience, mentorship, and continuous learning opportunities   • Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day   • Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress   Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.  Let’s build tomorrow together.Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.      <h4 xmlns:ftl="http://www.taleo.net/ftl" xmlns:htm="http://www.w3.org/1999/xhtml" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">Job</h4> Senior Manager<h4 xmlns:ftl="http://www.taleo.net/ftl" xmlns:htm="http://www.w3.org/1999/xhtml" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">Primary Location</h4> India-Hyderabad<h4 xmlns:ftl="http://www.taleo.net/ftl" xmlns:htm="http://www.w3.org/1999/xhtml" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">Schedule</h4> Full-time<h4 xmlns:ftl="http://www.taleo.net/ftl" xmlns:htm="http://www.w3.org/1999/xhtml" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">Education Level</h4> Bachelor's / Graduation / Equivalent<h4 xmlns:ftl="http://www.taleo.net/ftl" xmlns:htm="http://www.w3.org/1999/xhtml" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">Job Posting</h4> Sep 20, 2025, 12:29:15 AM<h4 xmlns:ftl="http://www.taleo.net/ftl" xmlns:htm="http://www.w3.org/1999/xhtml" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">Unposting Date</h4> OngoingMaster Skills List OperationsJob Category Full Time<h4>Experience Level</h4>Senior Level

Genpact

Quality Manager

People Consulting-Learning-StaffAt EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. 

 EY- Global Delivery Services (GDS) – People Consulting (PC) – SAP/Systems Implementation Learning ConsultantManaging the global workforce in today’s fast changing and highly disrupted environment is becoming increasingly complex. As a member of our GDS PC practice, you’ll be part of a team that supports clients in aligning their HR function with the organizational plans while keeping employee experience as one of the core considerations. When you join us, you will gain cross functional, multi-industry and a truly global work experience to take your career in the right direction. The opportunityWe are looking for Instructional Design Consultants with expertise in System Implementation/SAP projects to join the GDS PC team. This is a fantastic opportunity to be part of a leading global professional services organisation whilst being instrumental in growth of the GDS PC team. Your key responsibilities<ul><li>Collaborate with SAP/Systems Implementation (SI) consultants, developers, subject matter experts (SMEs), and other key stakeholders to identify target audience training needs</li><li>Utilize ADDIE, Kirkpatrick, and other recognized models to design and develop engaging SAP/SI course content and learning activities</li><li>Determine instructional end goals and create supporting material/media for SAP/SI projects (audio, video, simulations, role-plays, games etc)</li><li>Decide on the criteria used to judge learner’s performance and develop assessment instruments</li><li>Ensure high quality deliverables are produced for the project by exhaustive internal reviews and obtain excellent feedback from the client and global project counterparts</li><li>Maintaining and updating the training materials and documentation according to the changes and updates in the SAP system and business requirements</li><li>Effectively communicate and collaborate to build strong relationships with clients and other project team members</li><li>Support development of collaterals, tools, techniques, and methodologies to develop the practice</li><li>Contribute to thought leadership development for the SAP/SI learning domain</li></ul> Skills and attributes for success<ul><li>Ability to manage ambiguity and be proactive</li><li>Extremely sharp attention to detail</li><li>Strong communication and presentation skills</li><li>Cross cultural awareness and sensitivity</li><li>High energy levels, agility and adaptability</li><li>Ability to comprehend new content and topics across different domains</li><li>Open to travel for client projects that are approved as per EY and country specific travel advisory guidelines</li></ul> To qualify for the role, you must have<ul><li>Bachelor’s or associate degree with 2 - 4 years of relevant experience </li><li>Proven experience and knowledge of SAP systems, modules, and functions, such as SAP FI, SAP HR, SAP MM, S4/HANA etc.</li><li>Knowledge of multiple ERP systems, such as Oracle, Workday etc. is a plus</li><li>Excellent knowledge of storyboarding, visual design principles, and branding guidelines</li><li>Effective writing skills (grasp and command over English)</li><li>Proficiency in MS PowerPoint and MS Excel</li><li>Ability to articulate design decisions, suggestions and provide creative direction </li><li>Proficiency with one or more course authoring and learning tools: SAP EnableNow, Articulate Storyline, Adobe Captivate, WalkMe, Camtasia, Vyond, VideoScribe</li><li>Experience developing a wide range of digital learning deliverables: Web-based learning, Videos, Interactive PDFs, Webcasts, Podcasts, nano-learnings, VILT</li></ul> Ideally, you’ll also have <ul><li>Experience with a data-driven approach to instructional design, using both qualitative and quantitative data to optimize content efficacy</li><li>Knowledge of course development software and at least one Learning Management System</li></ul> What we look for<ul><li>Learning experts in the SAP/SI domain with commercial acumen, relevant experiences and high degree of enthusiasm to adapt and learn in a fast-moving environment</li><li>Knowledge and experience of working in a cross-cultural setup</li></ul> What working at EY offersAt EY, we’re dedicated to helping our clients, from start–ups to Fortune 500 companies — and the work we do with them is as varied as they are.You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees, and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer: <ul><li>Support, coaching and feedback from some of the most engaging colleagues around</li><li>Opportunities to develop new skills and progress your career</li><li>The freedom and flexibility to handle your role in a way that’s right for you</li></ul>  EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.<h4>Experience Level</h4>Senior Level

Ernst & Young LLP ( EY India )

Sr Embedded Systems Specialist<h4>Job Description</h4>Job Summary:We are seeking a Sr Embedded Systems Specialist to join our education team. This unique role combines technical expertise in embedded software development with a passion for teaching and mentoring others. The ideal candidate will be responsible for introducing the University Curriculum, Embedded Systems: From Product Design to PCB Layout, a global university initiative developed by Renesas and Altium to prepare industry-ready students in embedded systems, hardware engineering, and PCB design.  This role is responsible for developing training materials and delivering technical training sessions for the University community from beginners to advanced students. As part of the Altium Education team, you will be responsible for introductory cross training on PCB design and the Altium Designer Solutions.Key Responsibilities:<ul><li>Proactively integrate creativity into the course curriculum to help students get aligned with the industry and manage the development and deployment of the course across the universities.</li><li>Candidate shall also be responsible for cross-functional collaboration in timely execution and setting up of the process.</li><li>Deliver training sessions on the University Embedded Systems curriculum, and embedded software development, either virtually or in-person, to Professors and students.</li><li>Act as a technical advisor and mentor to engineering faculty and students needing guidance on embedded system concepts, debugging best practices and basic PCB design skills.</li><li>Analyze, review, and debug embedded software code to support student projects</li><li>Collaborate with product and application engineering teams to stay aligned with the latest Renesas hardware and software platforms.</li><li>Provide technical feedback to development teams based on customer and trainee interactions.</li><li>Support technical enablement of initiatives, documentation, and knowledge base development.</li></ul> <h4>Qualifications</h4>Required Qualifications:<ul><li>Sr. Level 5 to 7 years of hands-on experience in embedded software development.</li><li>Strong proficiency in C/C++ programming for microcontrollers and embedded systems.</li><li>Demonstrated experience in analyzing and debugging embedded software, including use of tools such as JTAG, logic analyzers, oscilloscopes, and IDE debuggers.</li><li>Expertise and development experience on embedded platforms.</li><li>Expertise and prior experience with Project management and tools is required.</li><li>Excellent written and verbal communication skills in English with a proven ability to present technical concepts clearly and effectively.</li><li>Passion for education and mentoring, with the ability to adjust teaching style based on university level experience and background.</li><li>Self-motivated, well-organized, and able to manage multiple tasks and priorities.</li></ul>·Preferred Qualifications:<ul><li>Experience in creating technical training materials or online learning content.</li><li>Experience in teaching or mentoring University level faculty and/or students</li><li>Experience working with QuickConnect Studio and QuickConnect kits</li><li>Exposure to real-time operating systems (RTOS), device drivers, and peripheral integration.</li><li>Experience with scripting languages such as Python for test automation or tooling.</li><li>Knowledge of standard communication protocols (I2C, SPI, UART, CAN, etc.).</li><li>Interest in teaching the embedded design ecosystem from product design to PCB layout</li></ul><h4>Additional Information</h4>What We Offer:A dynamic, collaborative, and technically rich work environment.Opportunities to impact students as they prepare for their careers in Electronics Design.Access to Renesas’ advanced embedded development tools and platforms.A global network of experts and continued learning opportunities.Competitive compensation and benefits package.Join us in shaping the future of embedded systems through knowledge, innovation, and collaboration.Renesas is an embedded semiconductor solution provider driven by its Purpose ‘To Make Our Lives Easier.’ As the industry’s leading expert in embedded processing with unmatched quality and system-level know-how, we have evolved to provide scalable and comprehensive semiconductor solutions for automotive, industrial, infrastructure, and IoT industries based on the broadest product portfolio, including High Performance Computing, Embedded Processing, Analog &amp; Connectivity, and Power. With a diverse team of over 21,000 professionals in more than 30 countries, we continue to expand our boundaries to offer enhanced user experiences through digitalization and usher into a new era of innovation. We design and develop sustainable, power-efficient solutions today that help people and communities thrive tomorrow, ‘To Make Our Lives Easier.’      At Renesas, you can: <ul><li>Launch and advance your career in technical and business roles across four Product Groups and various corporate functions. You will have the opportunities to explore our hardware and software capabilities and try new things.  </li></ul><ul><li>Make a real impact by developing innovative products and solutions to meet our global customers' evolving needs and help make people’s lives easier, safe and secure. </li></ul><ul><li>Maximize your performance and wellbeing in our flexible and inclusive work environment. Our people-first culture and global support system, including the remote work option and Employee Resource Groups, will help you excel from the first day.    </li></ul>Are you ready to own your success and make your mark?  Join Renesas. Let’s Shape the Future together.  Renesas Electronics is an equal opportunity and affirmative action employer, committed to supporting diversity and fostering a work environment free of discrimination on the basis of sex, race, religion, national origin, gender, gender identity, gender expression, age, sexual orientation, military status, veteran status, or any other basis protected by law. For more information, please read our <a href="https://jobs.renesas.com/diversity-and-inclusion">Diversity &amp; Inclusion Statement</a>.<h4>Experience Level</h4>Senior Level

Renesas Electronics India Pvt Ltd

Embedded Systems Engineer

Senior General Manager - Quality & Training | REF43280B | HPS | Gurgaon/Pune/Hyd<h4>Company Description</h4>WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.<h4>Job Description</h4>Job Brief Position: Quality &amp; Training Leader Quality ResponsibilitiesCreate and Drive Process Excellence Transformation Roadmap &amp; ProjectsHelp Client Organizations realize business objectives by driving Process improvements, End to End Transformations, RPA, Analytics and other levers.Work closely with internal stakeholders and Client contacts to develop, co-create and lead their Transformation journey across multiple accounts.Coach and Mentor Transformation experts to deliver on contractual and non-contractual Improvement commitments.Liaise with Technology, Transitions, Capability and other internal functions to provide end-to-end solutions.Responsible for execution, closure and quantification projects for aligned accounts, in line with Client expectations.Drive contractual productivity, gap assessment, and work with Account leaders to address.Work collaboratively with teams to perform due diligence and work across design, development, testing phases for effective automation solution implementationTake responsibility for project activities including work estimation, planning, stakeholder management and project qualityDrive Quality Net Savings in the vertical.Drive VOC actionable across the team and maintain / improve scores.Drive inputs from VOC for improvements.Contribute and present in client/customer reviews/meetings.Creating various approaches, negotiating and fostering relationships with internal and external partners Training Responsibilities:Develop and lead a team of training professionals engaged in delivery of domain &amp; process training to employees (New hires &amp; BAU) in respective business unit.Be the Practice and Thought leader for cutting edge digital solutions &amp; innovative means to impart training so training processes &amp; methodology are agile to the changing needs of the environmentEstablish and drive ROI for learning investment in people and value delivered to business.Plan and execute training interventions (New Transitions &amp; BAU) as per WNS Training (SHAPE - Scope Hire Assess Prepare Excel ) framework.Regularly review &amp; align measurement &amp; tracking of training efficiency and effectiveness through a set of metrics &amp; periodic reporting.To get the right Tech to enable Training Design content and knowledge management procedures including the upkeep of training manuals, learning plans/schedules &amp; accreditation criteria. Skills required -Lean Six Sigma Black Belt certification &amp; Knowledge &amp; experience in Agile methodology preferred but not mandatory.Relevant work experience in improving processes with leading BPM/BPO organizationsSkilled in due diligence exercises and identifying, analyzing, designing, developing, implementing and maintaining automation solutions for a variety of processes for a BPO/BPM organizationExperience in leading Training in multi-client, multi-geo with 1000+ people businessPreferred experience in digitalization of training deliveryExposure to Robotic Process Automation (RPA) in BPO/ITES environmentBusiness acumen and strong result orientationExcellent communication and project management skillsAbility to create powerful presentations, business cases and white papersVery resilient and lateral thinking capabilityStrong stake holder and relationship management skills and dealing with senior executivesPrevious experience in leading transformation projects.Highly self-motivated, proactive and eager to develop new capabilities in evolving rolehas context menu<h4>Qualifications</h4>Graduate<h4>Experience Level</h4>Executive Level

WNS Global Services Pvt Ltd

Chief Quality Officer

Senior Training/Vendor Coordinator - RAS Al-Khair Site Senior Training/Vendor Coordinator - RAS Al-Khair Site - RAS007XCompany: Worley<h4 xmlns:ftl="http://www.taleo.net/ftl" xmlns:htm="http://www.w3.org/1999/xhtml" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">Primary Location</h4>:  SAU-EP-Ras Al-Khair<h4 xmlns:ftl="http://www.taleo.net/ftl" xmlns:htm="http://www.w3.org/1999/xhtml" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">Job</h4>:  Workforce Development<h4 xmlns:ftl="http://www.taleo.net/ftl" xmlns:htm="http://www.w3.org/1999/xhtml" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">Schedule</h4>:  Full-timeEmployment Type:  EmployeeManagement Level:  Individual Contributor<h4 xmlns:ftl="http://www.taleo.net/ftl" xmlns:htm="http://www.w3.org/1999/xhtml" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">Job Posting</h4>:  Sep 9, 2025<h4 xmlns:ftl="http://www.taleo.net/ftl" xmlns:htm="http://www.w3.org/1999/xhtml" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">Unposting Date</h4>:  OngoingReporting Manager Title:  Sr. Director:   Building on our past. Ready for the futureWorley is a global professional services company of energy, chemicals and resources experts. We partner with customers to deliver projects and create value over the life of their assets. We’re bridging two worlds, moving towards more sustainable energy sources, while helping to provide the energy, chemicals and resources needed now.At Worley, we’re building a diverse, inclusive and respectful workplace. Creating a space where everyone feels they belong, can be themselves, and can thrive is essential to our mission of delivering sustainable change. We know that diverse and inclusive cultures are safer and more innovative.We encourage applications from candidates from all backgrounds and diversity characteristics and warmly encourage disabled or neurodivergent candidates to apply. <h4>Key Responsibilities:</h4><h4>Training Coordination:</h4><ul><li>Develop and implement the Construction Phase Training Plan in line with project and client requirements.</li><li>Coordinate onboarding and orientation programs for all personnel (EPCM, subcontractors, and vendors).</li><li>Ensure all site personnel meet required certifications and training prior to site mobilization.</li><li>Organize site-specific training sessions such as HSE inductions, equipment operation, permit-to-work systems, and emergency response.</li><li>Maintain a comprehensive training matrix and training records for all staff and contractors.</li><li>Liaise with HSE and operations teams to ensure alignment of training with safety and commissioning needs.</li></ul><h4>Vendor Coordination:</h4><ul><li>Act as the primary interface between the project team and vendors during the construction phase.</li><li>Coordinate vendor mobilization, including logistical support, compliance documentation, and site access.</li><li>Oversee vendor representatives' activities onsite to ensure scope alignment, safety compliance, and schedule adherence.</li><li>Monitor vendor deliverables and coordinate training related to vendor-supplied equipment and systems.</li><li>Collaborate with procurement and construction teams to ensure vendor support is aligned with the construction schedule.</li></ul><h4>Reporting &amp; Compliance:</h4><ul><li>Provide regular reports on training progress, vendor performance, and compliance status to project leadership.</li><li>Ensure alignment with project quality assurance, health and safety, and regulatory frameworks.</li><li>Support audits and inspections related to training and vendor coordination.</li></ul><h4>Qualifications &amp; Experience</h4><ul><li>Relevant educational qualification.</li><li>Relevant experience in training and/or vendor coordination in EPCM or major industrial construction projects (preferably in the mining, phosphate, or chemical sectors).</li><li>Proven experience managing training programs and vendor interfaces in a construction environment.</li><li>Strong knowledge of construction HSE practices and regulatory compliance.</li><li>Familiarity with EPCM processes, vendor packages, and commissioning requirements.</li></ul>Moving forward togetherWe’re committed to building a diverse, inclusive and respectful workplace where everyone feels they belong, can bring themselves, and are heard. We provide equal employment opportunities to all qualified applicants and employees without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by law.We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation.And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology.Whatever your ambition, there’s a path for you here. And there’s no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.<h4>Experience Level</h4>Senior Level

Worley India Private Limited

Training Coordinator

Sr. TrainerJob Title:Sr. TrainerJob DescriptionThe Trainer is responsible for delivering client focused training to address the new hire, product update and recursive training requirement in support of client programs to ensure superior workforce preparation with best in class service and delivery. This position requires attaining and maintaining certification in the Trainer Certification Program, provides mentoring to Program Ready Trainers, curriculum review and modification as needed, and evaluation of training programs using various feedback methods.Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.Role and Key Responsibilities:<ul><li>Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations</li><li>Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment</li><li>Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities</li><li>Accountable for achieving individual training performance metrics</li><li>Support and partner with Operations to transition agents from training to production environment, ensuring competency levels meet business standards</li><li>Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations</li><li>Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients</li><li>May support the Instructional Design team in designing and developing training materials for various instructional delivery methods including computer-based training, interactive classroom training, and written job aids</li><li>Measure the effectiveness of training programs using various feedback methods – focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation</li><li>Recommend curriculum modifications to Training Manager/Supervisor on the basis of internal customer feedback and/or Training Needs Analysis</li><li>Participate and contribute to continuous learning culture by maintaining engagement on change management, product and services releases, policies, processes, and procedures</li></ul>Key skills &amp; knowledge:<ul><li>Basic computer navigation skills and PC Knowledge</li><li>Minimum requirement of B2 level certification in Portuguese</li><li>Effective oral and written communication skills</li><li>Dependable with proficient attention to detail</li><li>Ability to work as a team member, as well as independently</li><li>Willingness to work in a rotational shift environment</li></ul>Educational Qualification: GraduateDisclaimer: -'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for ‘recruitment’, ‘processing’ or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.'Location:IND Gurgaon - Bld 14 IT SEZ (GST)Language Requirements:Time Type:If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the <a href="https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/" rel="noopener noreferrer" target="_blank">Job Applicant Privacy Notice for California Residents</a><h4>Experience Level</h4>Senior Level

Concentrix

Trainer

STEP Learning Strategy & Design, Manager<h4>Company Description</h4>It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.<h4>Job Description</h4>The Team:The Global Learning &amp; Development (GLD) team designs, develops and delivers learning solutions for ServiceNow’s Success, Technology, Experience, and Platform (STEP) Organization. GLD sits within the ServiceNow’s Global People organization, supporting the Chief Product Officer / Chief Operating Officer in driving operational excellence within the STEP learning community. We are passionate about making ServiceNow an incredible workplace for every employee. We partner with leaders across the organization to support their business priorities through innovative training programs for their teams.The Role :As the Learning Strategy &amp; Design Manager you will be a key member of the Global Learning and Development (GLD) team, partnering with STEP leaders, key stakeholders, and GLD partners to help evolve our STEP-Wide learning experiences that focus on preparing employees for the skills of the future, including AI and other emerging talent trends and priorities.You will apply your expertise in human-centered design, adult learning principles, and instructional design methodologies to develop impactful, audience-centered learning experiences. The focus of this role will span across a wide range of learner personas for in-role development programs. You will collaborate and build strong working relationships with key stakeholders to ensure end-to-end alignment from concept to delivery.What you get to do in this role:<ul><li>Shape the long-term strategy/roadmap for STEP-Wide learning programs, including School of AI and other high priority skills.</li><li>Design and develop innovative, effective, and highly scalable, global learning solutions for employees across ServiceNow, using current learning technologies, AI and instructional design methodologies to meet business objectives</li><li>Partner with Learning Business Partners, senior leadership and domain experts across ServiceNow to understand the learning needs and build effective solutions that drive impact</li><li>Create immersive, engaging, and effective learning experiences through various formats (on-demand learning, virtual instructor led and in-person), including graphics, audio, and video support</li><li>Partner with Instructional Designers / Media Developers by providing direction, oversight, and management of assigned projects and ensure program objectives and timelines are completed on time</li><li>Stay informed on industry advancements and identify innovative approaches to take our products and experiences to the next level</li><li>Evaluate learning program efficacy</li></ul><h4>Qualifications</h4>The ideal candidate is naturally curious and passionate about the learning and development space and simplifying complexity – with a keen awareness of evolving tools, technologies, resources, and trends that resonate with a diverse global audience. A minimum of a bachelor’s degree with 8+ years of professional or equivalent experience in learning solutions design and development, preferably in a corporate environment. Experience and knowledge of product management and experience (user research, user design and product content) is ideal.This role requires a well-rounded individual who has a customer-centric approach, excellent organizational and interpersonal skills, and possesses an eye for detail while thriving in an agile, cross-functional environment. Proven track record of leading through influence vs. authority. The ideal candidate is a resourceful, independent problem solver with a willingness to adopt creative approaches.To be successful in this role you have:<ul><li>Passion for developing learning experiences with an understanding of audience needs and thoughtful user experiences</li><li>Demonstrated ability to leverage AI tools and methods to design and deliver innovative, efficient, and impactful learning programs—from content creation to learner engagement</li><li>Expertise in developing impactful, audience-centered learning experiences using human-centered design, adult learning principles, and instructional design methodologies (ADDIE, Agile, Kirkpatrick)</li><li>Effective program and project management in fast-paced environments, balancing multiple priorities across cross-functional initiatives</li><li>Adept at building and scaling complex, multi-audience learning programs—including assessments and certifications—that align to business goals</li><li>Mastery knowledge of adult learning principles and instructional systems design (ADDIE, Agile), and Kirkpatrick’s training evaluation levels</li><li>Experience of driving impact measurement through CSAT, NPS, KPIs, and other key business metrics/outcomes to evaluate program effectiveness and inform continuous improvement</li><li>Skilled in using learning and design tools, including eLearning development tools and learning management systems. Familiarity with Articulate Storyline and Rise strongly preferred</li><li>Diplomacy, integrity, and empathy that enables you to work optimally at all levels within large organization and with external partners/vendors</li><li>The aptitude to adapt to change quickly, with passion and resourcefulness when tackling unfamiliar tasks and requests</li><li>Growth mindset with intellectual curiosity; open to feedback and committed to continuous improvement</li><li>A positive demeanor, with a sense of purpose and the ability to have fun</li><li>Exceptional facilitation and communication skills—written, verbal, and interpersonal—with the ability to engage diverse stakeholders</li><li>Solid understanding of the Microsoft Office suite of products (Word, Excel, PowerPoint, OneNote, SharePoint, Teams, Outlook)</li><li>The ability to travel, as needed</li></ul> JV20  <h4>Additional Information</h4>Work PersonasWe approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. <a href="https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/other-document/careers/new-world-of-work-personas.pdf">Learn more here</a>. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.Equal Opportunity EmployerServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. AccommodationsWe strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact <a href="mailto:globaltalentss@servicenow.com">globaltalentss@servicenow.com </a>for assistance. Export Control RegulationsFor positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license. <h4>Experience Level</h4>Senior Level

SERVICENOW SOFTWARE DEVELOPMENT INDIA PRIVATE LIMITED

Academic Mentor

Sr. Manager, GxP T&LJob Description Summary#LI-Hybrid Location: Hyderabad, India Are you passionate about shaping a culture of continuous learning and operational excellence? As the Senior Manager, GxP T&amp;L, you’ll lead a dynamic team dedicated to elevating GxP training standards across Novartis Operations. This role offers the opportunity to drive impactful change by designing and implementing scalable processes, ensuring compliance, and fostering a growth mindset. You’ll be at the forefront of building a GxP training ecosystem that empowers associates, supports regulatory excellence, and aligns with our vision of being Curious, Inspired, and Unbossed. Job DescriptionKey ResponsibilitiesYour responsibilities include, but not limited to:<ul><li>Lead and coach the Training &amp; Learning team to ensure GxP compliance and operational excellence across Novartis Operations</li><li>Design, implement, and standardize training processes that align with regulatory expectations and business objectives</li><li>Oversee creation and maintenance of qualification frameworks and training interventions to support associate readiness</li><li>Ensure effective, compliant use of the Learning Management System (LMS) and drive continuous improvement in its application</li><li>Manage end-to-end training reporting processes, ensuring timely delivery of periodic and ad hoc compliance reports</li><li>Provide audit and inspection support related to the Training Quality System, ensuring readiness and documentation accuracy</li><li>Drive a culture of learning by promoting curiosity, coaching talent, and supporting robust career development pathways</li></ul>Minimum requirements :<ul><li>Bachelor’s degree required; Master’s in Pharmacy, Science, or Business Administration preferred</li><li>Minimum 8 years of pharmaceutical industry experience, ideally in manufacturing environments</li><li>At least 5 years in a leadership role within GxP training and learning functions</li><li>Strong knowledge of Good Practice (GxP) standards, audit management, and inspection preparedness</li><li>Proven ability to lead teams, coach talent, and drive a culture of continuous learning</li><li>Excellent communication and stakeholder management skills across global, cross-functional teams</li></ul> Skills DesiredClient Counseling, Gxp, GxP Compliance, Leadership, Learning Design, Learning Management Systems (LMS), People Management, Prompt Engineering, quality management system, Training<h4>Experience Level</h4>Senior Level

Novartis India

Training and Development Manager

Analyst III, SAP Enable Now Training Developer-1<h4>Job Description</h4><ul><li>Design and develop training materials using the SAP Enable Now system and MS Microsoft Power Point in an extensive SAP transformation.</li><li>Design and develop training materials such as system simulations, job aids, and e-learning modules, updating and maintaining the training content as needed.</li><li>Collaborate with the Change Management team, Subject matter experts, process leads, and other stakeholders to ensure that the training solutions meet the business requirements and learning goals.</li><li>Conduct formal classroom courses, workshops and seminars.</li><li>Monitor the quality and effectiveness of the learning environment, including classroom setup or visuals, courseware, and instructor readiness.</li><li>Able to record end-to-end simulations in SAP Enable now.</li><li>Provide insights on future capabilities requirements based on the scope of the SAP</li><li>Knowledge of SAP Enable Now cloud solution functionality is a must, even though we will provide the necessary upskilling and training</li><li>SAP S4 general knowledge is a must</li><li>Able to coach and mentor team members in best practice.</li><li>Customize the look and feel of Goldilocks learning content using styles, settings and sustainable templates.</li><li>Ability to work in English is required.</li><li>Knowledge of SAP Activate methodology is a plus.</li><li>Excellent communication skills.</li><li>Strong adherence to timelines.</li><li>Partnership driven.</li></ul><h4>Location(s)</h4>Ahmedabad - Venus Stratum GCC Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.<h4>Experience Level</h4>Senior Level

Kraft Heinz India Pvt Ltd

SAP Consultant

Trainer IIJob Title:Trainer IIJob DescriptionThe Trainer II is responsible for delivering client focused training to address the new hire, product update and recursive training requirement of Concentrix in support of client programs to ensure superior workforce preparation with best in class service and delivery. This position requires attaining and maintaining certification in the Trainer Certification Program (101/102), provides mentoring to Program Ready Trainers, curriculum review and modification as needed, and evaluation of training programs using various feedback methods.<h4>Essential Functions/Core Responsibilities           </h4><ul><li>Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations            </li><li>Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment                       </li><li>Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities     </li><li>Accountable for achieving individual training performance metrics                    </li><li>Support and partner with Operations to transition of agents from training to production environment, ensuring competency levels meet business needs (where required)                     </li><li>Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations                      </li><li>Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients</li><li>May support Instructional Design team in designing and developing training materials for various instructional delivery methods including; computer-based training, interactive, classroom training, and written job aids</li><li>Measure the effectiveness of training programs using various feedback methods – focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation </li><li>Recommend curriculum modifications to Training Manager/Supervisor on the basis of internal customer feedback and/or Training Needs Analysis </li><li>Participate and contribute to continuous learning culture by maintaining engagement on change management, product and services releases, policies, processes, and procedures           </li></ul>           <h4>Candidate Profile           </h4><ul><li>Bachelor's Degree in related field from a four-year college or university with two to four years of relevant experience preferred           </li><li>Proven experience in training methodologies, and soft skills (communication skills, critical thinking, time management, team building, etc.)            </li><li>Strong communication skills, both written and verbal           </li><li>Proficient in  Microsoft Office            </li><li>Demonstrated ability to multi-task, prioritize, and meet timelines on deliverable</li><li>Self-starter, sense of urgency, and works well under pressure                      </li><li>Strong attention to detail                       </li><li>Sense of professionalism and ability to develop good relationships           </li></ul>           <h4>Career Framework Role           </h4>Requires knowledge and experience in own discipline; still acquiring higher level knowledge and skillsAnalyzes possible solutions using standard procedures and principlesBuilds knowledge of the organization, processes and customers Solves a range of straightforward problemsReceives a moderate level of guidance and direction<h4>Disclaimer   </h4>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.Location:IND Gurgaon - Bld 14 IT SEZ Unit 1, 5th, 6th and 17th FlrLanguage Requirements:Time Type:Full timeIf you are a California resident, by submitting your information, you acknowledge that you have read and have access to the <a href="https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/" rel="noopener noreferrer" target="_blank">Job Applicant Privacy Notice for California Residents</a>

Senior AssociateJob Family:Learning &amp; Development (India) Travel Required:Up to 25% Clearance Required:NoneWhat You Will Do:<ul><li>With minimal supervision, designs and develops effective, engaging and visually on brand instructor-led/virtual instructor-led projects from start to finish to meet deadlines as assigned.</li><li>Works with internal business segment leaders and SMEs to conduct training needs assessments to identify training gaps and to help inform potential training solutions.</li><li>Writes learning objectives and course module and lesson content that ensures mastery of learning objectives.</li><li>Applies adult learning principles and techniques to create instructional design documents and instructor/facilitator/participant materials.</li><li>Facilitates and presents virtually and in-person in a highly professional and engaging manager.</li><li>Works closely with SMEs and other L&amp;D team members as needed to share knowledge and maintain a well-organized, timely and high-quality work product.</li><li>In partnership with the Internal Communications team and team members, writes training communications to generate awareness of and drive registration for courses to various internal audiences via email, the intranet and internal newsletter.</li><li>Ensures matters related to internal and external clients or partners are handled in a way that is customer-focused – creates positive lasting impressions with high quality, prompt and courteous service by oneself and others.</li><li>Works collaboratively with teammates to implement Guidehouse branding and design practices and L&amp;D department procedures throughout the design, development and delivery of instructor-led/virtual instructor-led project materials.</li><li>Assists with the maintenance and upkeep of current custom instructor-led/virtual instructor-led project materials including regular file back-ups to Authoring Repository and other designated locations/media devices.</li><li>Works with the Learning Management Systems (LMS) Administration team to create courses in the system, track course completions and capture participant feedback to ensure courses are administered correctly and feedback is reviewed to make improvements to courses.</li><li>Maintains a current advanced technical skillset with proficiency in software applications applicable to instructional design, development and facilitation of instructor-led/virtual instructor-led projects, such as Microsoft Teams, PowerPoint, Excel and SnagIt to name a few.</li><li>Identifies and solves a variety of problems of greater scope and complexity.</li><li>Takes responsibility for own actions and works accordingly to get the job done.</li><li>Willing and capable of learning new software design/development tools.</li><li>Takes on other duties as assigned and as needed with a positive and willing attitude.</li></ul> What You Will Need:Qualifications<ul><li>An undergraduate degree is required</li><li>At least 3 years of experience as an instructional designer/facilitator supporting internal customers</li><li>At least 3 years of experience facilitating/presenting Behavioral and Soft skills training on a variety of less-to-more complex training topics to an audience that consists of all company job levels (junior employees to senior level executives)</li><li>At least 3 years writing training communications to various internal audiences</li><li>Demonstrated ability to align and adapt communication style to fit target audience</li><li>Experience using Microsoft Teams and PowerPoint</li><li>Working knowledge of graphics editing tools Adobe PhotoShop, TechSmith SnagIt, and Snipping Tool to use to design and develop course materials and communications graphics (preferred but not required)</li><li>Experience with LMS administration (preferred but not required)</li><li>Skilled in the use of various techniques and approaches to build relationships with business leaders and other key stakeholders, establish credibility as an effective partner to the business, and leverage internal subject matter experts for task and content analysis</li></ul>Skills<ul><li>Proficiency in Microsoft Teams and Office 365 applications PowerPoint, Word, Excel</li><li>Proficiency with visual design tools Adobe PhotoShop and/or TechSmith SnagIt</li><li>Excellent interpersonal, influencing, consensus building and stakeholder management skills</li><li>Translates metrics, research and trends into actionable insights</li><li>Leverages project management and change management tools and frameworks</li><li>Willingness to work flexible hours as needed, including occasional travel</li><li>Effectively identifies, assesses, tracks and mitigates issues and risks at multiple levels</li><li>Experience working in a fast-paced, fast-growing organization</li></ul><ul><li>Detail oriented with established ability to effectively handle multiple priorities while honoring commitments to deliver high quality results</li><li>Highly flexible and adaptable to changing environment and shifting priorities</li></ul> What Would Be Nice To Have:1. Certifications on instructional design or any other behavioral training certifications like NLP or DISC What We Offer:Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.About GuidehouseGuidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at <a href="mailto:RecruitingAccommodation@guidehouse.com" rel="noopener noreferrer" target="_blank">RecruitingAccommodation@guidehouse.com</a>. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or <a href="mailto:guidehouse@myworkday.com" rel="noopener noreferrer" target="_blank">guidehouse@myworkday.com</a>.  Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse.  Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact <a href="mailto:recruiting@guidehouse.com" rel="noopener noreferrer" target="_blank">recruiting@guidehouse.com</a>. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.<h4>Experience Level</h4>Senior Level

Guidehouse

Training Associate

Sr. Manager, Training & QualityJob Title:Sr. Manager, Training &amp; QualityJob DescriptionConcentrix Corporation (NASDAQ: CNXC) is a global technology and services leader that powers the world’s best brands, today and into the future. We’re human-centered, tech-powered, intelligencefueled. Every day, we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise, helping over 2,000 clients solve their toughest business challenges. Whether it’s designing game-changing brand experiences, building, and scaling secure AI technologies, or running digital operations that deliver global consistency with a local touch, we have it covered. At the heart of everything we do lies a commitment to transforming the way companies connect, interact, and grow. We’re here to redefine what success means, delivering outcomes unimagined across every major vertical in 70 + markets. Virtually everywhere. Visit concentrix.com to learn more. Position: Sr. Manager, Training &amp; Quality The Role We are looking for a seasoned professional who would oversee training and quality as a function for a client in financial services. The identified resource is expected to lead standardization, adoption of best practices from the industry and implement the new concepts of training &amp; quality, which help meet our overall business objectivesEssential Job Elements:<ul><li>Lead TQ support for a new strategic offering, training and quality as a Service for our clients.</li><li>Provide Training and quality support, development of metrics and dashboards in line with customer requirements.</li><li>Ability to lead a team, coordinate with other locations and drive standardized practices.</li><li>Should meet and exceed client metrics: external &amp; internal quality metrics should be consistently green.</li><li>Strengthen quality &amp; training management processes/framework to improve delivery &amp; performance.</li><li>Accurately capture SLA/SLO Metrics, the reporting needs of each of the client and set up/customize processes to seamlessly meet client's expectation.</li><li>Drive continuous improvement program across processes.</li><li>Analysis of utilization, efficiency and available data for the process.</li><li>Undertake detailed process improvement studies and up skills the team members</li><li>Ability to get out of the box ideas and Process Improvement Initiatives in the process</li><li>Translate key business drivers to performance requirements and accordingly identify/design learning interventions that provide greater flexibility of learning options.</li><li>Should drive Process Control &amp; Compliance in addition to managing Audit requirements.</li><li>Innovate new ways of learning and help drive adoption of Tech infused learning solutions.</li><li>Lead Governance &amp; performance reviews for areas driven by T&amp;Q team.</li><li>Mentor Green Belt/Yellow Belt projects</li></ul>Profile and Experience: <ul><li>11+ years of industry experience in Quality &amp; Training domains in contact center customer service domain in banking processs, especially in fincrime, fraud, and disputes.</li><li>Exposure to different improvement frameworks like six sigma, lean. Six Sigma Black Belt certification is preferred knowing the Global scale and impact of the role.</li><li>Successful track record of improving performance against quality, efficiency, and effectiveness metrics, and meeting/exceeding contractual service level performance requirements.</li><li>Strong client-facing skills with excellent communication, negotiation and conflict management skills.</li><li>Strong Process Knowledge and Compliance to Multiple Audit procedures.</li><li>Thorough knowledge of MS office tools like Power point &amp; excel are critical for the job</li><li>Experience in implementing innovative solutions and driving technologies, automation.</li><li>Analytical acumen and the ability to streamline complex processes. </li></ul>Location:IND Gurugram - 2nd Flr RMZ Infinity Plot No. 15Language Requirements:Time Type:Full timeIf you are a California resident, by submitting your information, you acknowledge that you have read and have access to the <a href="https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/" rel="noopener noreferrer" target="_blank">Job Applicant Privacy Notice for California Residents</a><h4>Experience Level</h4>Senior Level

IN_Manager_Instructional Designer__Data Analytics_ Advisory_BangaloreLine of ServiceAdvisoryIndustry/SectorNot ApplicableSpecialismData, Analytics &amp; AIManagement LevelManagerJob Description &amp; SummaryAt PwC, our people in data and analytics focus on leveraging data to drive insights and make informed business decisions. They utilise advanced analytics techniques to help clients optimise their operations and achieve their strategic goals. In business intelligence at PwC, you will focus on leveraging data and analytics to provide strategic insights and drive informed decision-making for clients. You will develop and implement innovative solutions to optimise business performance and enhance competitive advantage.*Why PWCAt PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more <a href="https://www.pwc.in/about-us.html" rel="noopener noreferrer" target="_blank">about us</a>.At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations.Job Description &amp; Summary: A career within…. A career within Data and Analytics services will provide you with the opportunity to help organizations uncover enterprise insights and drive business results using smarter data analytics. We focus on a collection of organizational technology capabilities, including business intelligence, data management, and data assurance that help our clients drive innovation, growth, and change within their organizations in order to keep up with the changing nature of customers and technology. We make impactful decisions by mixing mind and machine to leverage data, understand and navigate risk, and help our clients gain a competitive edge.Responsibilities:· Analyze learning needs and define instructional objectives. · Design and develop eLearning modules, job aids, infographics, and workshop materials. · Apply instructional design models (ADDIE, SAM) and adult learning theories. · Ensure accessibility compliance (WCAG 2.2 AA) and inclusive design. · Collaborate with media designers, project managers, and QA analystMandatory skill sets:· Proficiency in tools like Articulate Rise, Vyond, and MS Office.Preferred skill sets:· Design infographics, illustrations, and animations for training materials.Years of experience required: 7-11Education qualification:B.Tech / M.Tech / MBA / MCAEducation (if blank, degree and/or field of study not specified)Degrees/Field of Study required: Bachelor of Technology, MBA (Master of Business Administration)Degrees/Field of Study preferred:Certifications (if blank, certifications not specified)Required SkillsArticulate Suite, MS OfficeOptional SkillsAccepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Applied Macroeconomics, Business Case Development, Business Data Analytics, Business Intelligence and Reporting Tools (BIRT), Business Intelligence Development Studio, Coaching and Feedback, Communication, Competitive Advantage, Continuous Process Improvement, Creativity, Data Analysis and Interpretation, Data Architecture, Database Management System (DBMS), Data Collection, Data Pipeline, Data Quality, Data Science, Data Visualization, Embracing Change, Emotional Regulation, Empathy {+ 29 more}Desired Languages (If blank, desired languages not specified)Travel RequirementsNot SpecifiedAvailable for Work Visa Sponsorship?NoGovernment Clearance Required?NoJob Posting End Date<h4>Experience Level</h4>Mid Level

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