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Lead- Capability Learning SolutionsJob Description SummaryAbout the role: We are seeking a strategic and experienced learning consultant to join our organization as Lead, Capability Learning Solutions. Through their deep knowledge and understanding of the drug development business, the Lead will partner with Development leaders and key stakeholders to define the learning strategy and implement effective learning programs required to deliver against the business strategy. This role will perform learning needs analysis, build learning strategies, and lead the design and development of learning programs that drive capability and skill development in Development. In addition to strong drug development acumen, adult learning expertise, consultative skills and strategic mindset is required for this role. This individual must demonstrate learning agility, the ability to quickly and effectively learn about the challenges and priorities in their correlating line function/DU, learning from experiences and apply that to their consulting engagement methodology. Job DescriptionKey Requirements:<ul><li>Apply consultative skills to assess skill gaps and prioritize learning needs that are aligned with business goals and objectives.  </li><li>Initiate and facilitate discussions with business leaders, stakeholders, and subject matter experts to drive clear learning outcomes, goals, timelines, and target populations; all tied to the strategic needs of the business.    </li><li>Synthesize information from various sources or contexts to “connect-the-dots" which will align strategies, groups and/or individuals across the organization.  </li><li>Lead the learning project team, applying project management principles, processes, and tools to ensure on time and on budget delivery of training projects.  </li><li>Track, assess, and communicate project status with team members and stakeholders routinely​. </li><li>Develop and execute effective communication plans and campaigns aligned with project and audience needs across multiple channels. </li><li>Design and deliver presentations aligned to audience, including senior leaders. </li><li>Design and implement business impact measures across learning solutions to assess effectiveness. Continuously monitor and analyze learning outcomes and apply insights to improve impact of learning programs.   </li><li>Directly responsible for driving stakeholder satisfaction by delivering the best customer experience, quality of learning solutions, and positive impact to the business. </li><li>Manage vendor relationships and external partnerships to ensure quality and cost-effective delivery of learning solutions.  </li><li>Stay updated on industry trends and best practices to ensure the continuous improvement of learning deliverables.</li></ul>  Essential Requirements:<ul><li>10+ years’ experience preferably within pharmaceutical industry / consultancy.</li><li>Demonstrated experience in consulting with business leaders and designing and implementing impactful learning strategies.  </li><li>Strong business acumen and ability to translate business priorities and challenges into learning solutions. </li><li>The ability to be curious, flexible and have a growth mindset.  </li><li>Excellent communication, presentation, and facilitation skills, with the ability to influence and engage stakeholders at all levels. </li></ul>Desirable Requirements:<ul><li>Strong project management and organizational skills, with the ability to manage multiple priorities and deadlines. </li><li>Ability to work independently and collaboratively with cross-functional teams. </li><li>Attention to detail and commitment to quality. </li><li>Deep knowledge of adult learning theory and practice. </li><li>Commitment to flexible working hours as global team members in different time zones.</li></ul> Skills DesiredClient Counseling, Learning Design, Prompt Engineering<h4>Experience Level</h4>Senior Level

Novartis India

Sales Operations / Enablement Executive

Executive/Senior Executive Training & Quality Assurance - Vikhroli EastAbout the Role:<ul><li>The Executive/Senior Executive will be responsible for the identification, delivery, and evaluation of training and quality initiatives to enhance team performance and process effectiveness.</li><li>The incumbent will report to the Head - Contact Centre. The incumbent will have to work as part of a multi-functional team, and this involves collaboration with the internal team and external stakeholders.</li></ul>Job Responsibilities:<ul><li>Identify and analyse training needs (TNI - Training Need Identification &amp; TNA - Training Need Analysis) &amp; create actionable training plans based on it</li><li>Conduct situation-based training and refresher sessions</li><li>Teach communication and navigation skills effectively</li><li>Create and update call scripts; conduct mock call sessions for various scenarios</li><li>Develop training modules, scripts, mock sessions, and Product Knowledge Tests (PKTs)</li><li>Perform random sampling and monthly call audits to identify process gaps</li><li>Monitor and evaluate call performance to ensure consistent quality</li><li>Use audit insights to improve training content and processes continually</li></ul>RequirementsKey Result Areas:<ul><li>Training Needs Analysis</li><li>Quality Monitoring</li><li>Script Development</li><li>Mock Call Sessions</li><li>Call Audits</li></ul>Competencies (Skills essential to the role):<ul><li>Excellent Communication Skills</li><li>Training Delivery</li><li>Logical Reasoning</li><li>Effective feedback delivery</li></ul>BenefitsWhat can you expect from RPCI?<ul><li>Our values lie at the core of our mission and vision. We believe that it’s our people who make our company what it is. We believe in:</li></ul><ul><li>Service</li><li>Relationships</li><li>Teamwork</li><li>Responsibility</li></ul>DEI statement: At RPCI, we believe in commitment to build an inclusive, varied workplace welcoming to people of all backgrounds.<h4>Experience Level</h4>Mid Level

Rentokil Initial Hygiene India Private Limited

Quality Assurance Trainer

Learning & Engagement Training AdministratorKey Responsibilities:<ul><li>Upload and maintain SCORM packages and other training content in the Alcon Learning Academy (Docebo LMS)</li><li>Schedule training sessions, manage rosters, and send calendar invites and communications</li><li>Assist in the creation and formatting of associate-facing communications (e.g., training announcements, reminders, newsletters)</li><li>Support training logistics including attendance tracking and completion reporting</li><li>Pull and organize training data to support dashboards, metrics, and audit readiness</li><li>Collaborate with instructional designers and SMEs to ensure timely deployment and updates</li><li>Maintain documentation, templates, and asset libraries for training operations</li></ul>Ideal Candidate Profile:<ul><li>Experience with LMS platforms (preferably Docebo or similar)</li><li>Strong organizational and communication skills</li><li>Detail-oriented with a focus on accuracy and timeliness</li><li>Familiarity with training operations and administrative processes</li><li>Comfortable working in a global, fast-paced, and regulated environment</li></ul>ATTENTION: Current Alcon Employee/Contingent WorkerIf you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site.<a href="https://wd5.myworkday.com/alcon/d/inst/1422$3/rel-task/3001$14.htmld" rel="noopener noreferrer" target="_blank">Find Jobs for Employees</a><a href="https://wd5.myworkday.com/alcon/d/inst/1422$130/rel-task/3001$14.htmld" rel="noopener noreferrer" target="_blank">Find Jobs for Contingent Worker</a>  Alcon is an Equal Opportunity Employer and takes pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital status, disability, or any other reason.<h4>Experience Level</h4>Mid Level

Alcon Laboratories India Pvt Ltd

Training Coordinator

Sr Training & Quality ManagerJob Title:Sr Training &amp; Quality ManagerJob DescriptionJob Description Summary Concentrix Corporation (NASDAQ: CNXC) is a global technology and services leader that powers the world’s best brands, today and into the future. We’re human-centered, tech-powered, intelligencefueled. Every day, we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise, helping over 2,000 clients solve their toughest business challenges. Whether it’s designing game-changing brand experiences, building, and scaling secure AI technologies, or running digital operations that deliver global consistency with a local touch, we have it covered. At the heart of everything we do lies a commitment to transforming the way companies connect, interact, and grow. We’re here to redefine what success means, delivering outcomes unimagined across every major vertical in 70 + markets. Virtually everywhere. Visit concentrix.com to learn more.• Lead TQ support for a new strategic offering, training and quality as a Service for our clients.• Provide Training and quality support, development of metrics and dashboards in line with customer requirements.• Ability to lead a team, coordinate with other locations and drive standardized practices.• Should meet and exceed client metrics: external &amp; internal quality metrics should be consistently green.• Strengthen quality &amp; training management processes/framework to improve delivery &amp; performance.• Accurately capture SLA/SLO Metrics, the reporting needs of each of the client and set up/customize processes to seamlessly meet client's expectation.• Drive continuous improvement program across processes.• Analysis of utilization, efficiency and available data for the process.• Undertake detailed process improvement studies and up skills the team members• Ability to get out of the box ideas and Process Improvement Initiatives in the process• Translate key business drivers to performance requirements and accordingly identify/design learning interventions that provide greater flexibility of learning options.• Should drive Process Control &amp; Compliance in addition to managing Audit requirements.• Innovate new ways of learning and help drive adoption of Tech infused learning solutions.• Lead Governance &amp; performance reviews for areas driven by T&amp;Q team.• Mentor Green Belt/Yellow Belt projects.Profile and Experience:• 11+ years of industry experience in Quality &amp; Training domains in contact center customer service domain.• Experience in banking domain is preferred.• Exposure to different improvement frameworks like six sigma, lean. Six Sigma Black Belt certification is preferred knowing the Global scale and impact of the role.• Successful track record of improving performance against quality, efficiency, and effectiveness metrics, and meeting/exceeding contractual service level performance requirements.• Strong client-facing skills with excellent communication, negotiation and conflict management skills.• Strong Process Knowledge and Compliance to Multiple Audit procedures.• Thorough knowledge of MS office tools like Power point &amp; excel are critical for the job• Experience in implementing innovative solutions and driving technologies, automation.• Analytical acumen and the ability to streamline complex processesLocation:IND Gurugram - Ground Floor 243 Tower A SP Infocity Udhyog Vihar Phase - 1Language Requirements:Time Type:Full timeIf you are a California resident, by submitting your information, you acknowledge that you have read and have access to the <a href="https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/" rel="noopener noreferrer" target="_blank">Job Applicant Privacy Notice for California Residents</a><h4>Experience Level</h4>Senior Level

Concentrix

Quality Manager

Dy. Manager Business Analyst - Education JobYASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation. At YASH, we’re a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth – bringing real positive changes in an increasingly virtual world and it drives us beyond generational gaps and disruptions of the future. We are looking forward to hire RPA BA Professionals in the following areas : <ul><li>8-12 years of experience with minimum 5 years of Business Analysis/functional consultant experience in Education domain </li><li>Deep understanding of education landscape </li><li>Familiarity with relevant policies, regulations, and current issues in education</li><li>In-depth knowledge of core Education processes in departments such as Financial Aid, Veteran Aid, Admission and Record operation etc…</li><li>Experience with industry-specific software applications (e.g., SAP, PeopleSoft, Campus Solution, Banner, Canvas etc).</li><li>Staying abreast of the latest industry trends, technologies, and regulatory changes.</li><li>Adapting to new technologies and their impact on the Education industry (e.g., AI, blockchain, IoT).</li><li>Expertise in various business analysis methodologies and techniques, including data analysis, use case development, story writing, user acceptance testing (UAT), and product documentation</li><li>Ability to effectively elicit, analyze, and document complex business requirements from stakeholders.</li><li>Process Mapping &amp; Improvement: Identifying inefficiencies in existing processes and proposing solutions for optimization.</li><li>Analyzing Education data to identify trends, assess risks, and support decision-making.</li><li>Understanding of RPA </li></ul><ul><li>Primary Skills/ Character:</li><li>Excellent consultative, listening, communication skills to lead, facilitate, and drive individual and group meetings</li><li>Strong analytical, technical, and problem-solving skills are detail-oriented, and able to understand complex customer needs and translate them into user stories with measurable acceptance criteria</li><li>Strong interpersonal skills, including the ability to work across the organization and interact, influence, and negotiate effectively with all levels of management and peers</li><li>Customer-obsessed and have demonstrated a commitment to delivering frequent, high business value features</li><li>Ability and desire to lead, direct, and empower team members without formal management authority</li><li>Look for opportunities to innovate and take thoughtful risks to get the work done better and faster</li><li>Ability to blend business analysis with technical skillset to develop efficient processes</li><li>Must have enough technical background to be able to create proper functional requirements and detail specifications. </li><li>Ability to work effectively in both a team environment and independently, both with internal and external (partner) resources. </li><li>Roles and Responsibilities: </li><li>Work with customers (business sector and shared services) to conduct requirements gathering activities using workshops, brainstorming, interviews, observation, prototyping, use cases, task and workflow analysis</li><li>Lead information gathering sessions with business stakeholders to identify automation opportunities and document current/future state business processes </li><li>Responsible to work with customers to prioritize processes for automation by applying the right automation criteria and calculate ROI</li><li>Stay up-to-date on emerging trends, technologies, and best practices within Education Industry and support presales team on functional aspects and help creating artefacts as and when required</li><li>Ability to prepare standard and ad-hoc presentation decks in a timely manner on required topics, from high level functional overview to detailed technical overview of key data flows</li><li>Ensure that requirements meet the business objectives and automation solution design</li><li>Ensure requirements are communicated and presented in a format that are understandable to stakeholders, including solutions designers and developers</li><li>Serve as a project driver and executer for various initiatives, working with program lead, technology, support, and customers of the platform as appropriate</li><li>Work closely with developers, functional experts from business teams and project manager to ensure development is according to approved requirements</li><li>Drive requirements definition, lead solutions discussion, solution review and planning best practices to solve tough problems</li><li>Facilitate Program Increment (PI), sprint planning and daily stand-ups</li><li>Perform deliverable reviews against acceptance criteria</li><li>Ensure CoE standards, best practices, toll gates and controls are automated, implemented and followed using platform capabilities</li><li>Oversee the implementation team and solution, which is managing E2E delivery and be the client SPOC</li><li>Qualification: </li><li>Bachelor in Engineering/ B.E /B. Tech, MBA or required equivalent. Master’s degree is preferred but not mandatory</li><li>Green/Black Belt in Six Sigma is an added advantage</li></ul> At YASH, you are empowered to create a career that will take you to where you want to go while working in an inclusive team environment. We leverage career-oriented skilling models and optimize our collective intelligence aided with technology for continuous learning, unlearning, and relearning at a rapid pace and scale. Our Hyperlearning workplace is grounded upon four principles<ul><li>Flexible work arrangements, Free spirit, and emotional positivity</li><li>Agile self-determination, trust, transparency, and open collaboration</li><li>All Support needed for the realization of business goals,</li><li>Stable employment with a great atmosphere and ethical corporate culture</li></ul><h4>Experience Level</h4>Senior Level

Yash Technologies Private Limited

Business Analyst

Instructional Designer - Global Learning D And D - Senior Associate - Temp RoleAt EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. 

 Position: Instructional Designer – Senior Associate Education: Any Graduate Experience: 3 – 6 years of relevant experience  The opportunity This position will support the design of individual learning items and blended learning programs. The instructional designer will work to agreed design quality standards and processes, using approved templates and tools, and will collaborate with other designers and learning professionals to support the continuous improvement of design and development speed, efficiency, and quality. In addition, the designer will develop and maintain strong relationships with content owners, Subject Matter Reviewers (SMRs), learning and performance consultants, developers, deployment teams, and vendors.  Your key responsibilities <ul><li>Actively participate in Skills Needs Analysis (SNA) conversations leading to the design of learning solutions.</li><li>Draft learning objectives that meet EY quality standards</li><li>Apply effective learning strategies and design guidelines to ensure the creation of impactful learning materials.</li><li>Assist in drafting Learning Solution Plans and contribute to the continuous improvement of learning solutions.</li><li>Create comprehensive learning documents (e.g., Storyboards, trainer/participant decks for Physical and Virtual Classroom programs) that contribute to the development of final learning assets.</li><li>Maintain strong working relationships with Subject Matter Reviewers (SMRs), graphic designers, and other stakeholders to produce effective learning solutions.</li><li>Review all learning deliverables for content flow, accuracy, language, and adherence to quality standards.</li><li>Independently liaise with SMRs for technical reviews and feedback to enhance learning materials.</li><li>Conduct quality assurance checks with SMRs, technical reviewers, and deployment teams; utilize their feedback to revise design documents.</li><li>Utilize rapid authoring tools such as Articulate Storyline, Adobe Captivate, and Articulate Studio to create engaging and interactive learning modules.</li><li>Ensure deliverables align with EY design and quality standards related to written materials.</li></ul>  Skills and attributes for success <ul><li>Strong interpersonal skills and the ability to collaborate effectively with content owners, SMRs, deployment teams, and other members of the learning team.</li><li>Excellent English written and verbal communication skills; ability to write effective instructional text, and facilitator materials.</li><li>Ability to provide clear, actionable direction to graphic designers and developers</li><li>Ability to adapt to a constantly changing and growing business environment.</li><li>Good problem-solving skills and a customer service-focused mindset.</li><li>Proactive in mentoring junior team members and facilitating effective teamwork.</li></ul>  To qualify for the role, you must have <ul><li>3 to 6 years of experience in designing courses and other learning items.</li><li>Experience in designing effective learning solutions for eLearning, Physical Classroom, and Virtual Classrooms.</li><li>Required experience in storyboarding courses and simulations using:</li><li><ul><li>Articulate Rise &amp; Storyline 360</li><li>MS Word, PowerPoint, and whiteboarding applications (ie Miro/Mural/MS Whiteboard)</li></ul></li><li>Additional experience in storyboarding for<ul><li>Videos</li><li>iPDFs/Flipbooks</li></ul></li><li>Experience in writing assessments aligned to learning objectives</li><li>Experience in applying accessibility standards and offering direction to address gaps</li></ul>  What we look for <ul><li>An experienced instructional designer who can support multiple projects concurrently.</li><li>A professional who can quickly problem-solve and can offer perspective on solutions.</li><li>A professional who demonstrates resilience and is energized by working in a global environment, proactively seeking different opinions and valuing diverse perspectives.</li><li>Experience in applying the US CPE requirements</li><li>Experience building and maintaining strong relationships with business customers/clients.</li><li>Ability to work in fast-paced, stressful environments to deliver required results.</li></ul>EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.<h4>Experience Level</h4>Mid Level

Ernst & Young LLP ( EY India )

Instructor

Learning Partner, India<ul><li>Location:  Hyderabad</li><li>Job type: Permanent, Full time </li></ul>At Sanofi, we chase the miracles of science to improve people's lives. As we embark on our 'Take the Lead' journey, we're seeking passionate individuals to join our team. We're looking for forward-thinkers who embody our values: Aim Higher, Act for Patients, Be Bold, and Lead Together. Join us in shaping the future of Learning at Sanofi.About the jobSanofi is a leading global healthcare company. We are on a journey to attract and develop top diverse talent to join our mission to bring innovation to more and more patients around the world. The Sanofi’s Global Learning Organization is part of the Talent Management organization in People and Culture. The mission of the organization is to create a world-class learning ecosystem where employees thrive through seamless, tech-enabled learning opportunities, making Sanofi the destination of choice for career growth and leadership development. The Global Learning Organization includes the Sanofi Learning Office, Learning Institutes and  Local Learning Teams, and is supported by the Business Operations Global Learning Services organization. Shaping the Future of Learning at Sanofi means embracing a culture where we Amplify our collective potential, Aspire to new heights of excellence, and Achieve breakthrough results together. Join us in building a learning ecosystem that transforms capabilities and skills, drives innovation, and prepares all Sanofians for tomorrow's challenges.The Learning Partner reports to the Head of Local Learning Eastern. The Learning Partner is part of the Eastern Local Learning team with responsibility for the population in India, including the Hyderabad Hub. The Learning Partner actively collaborates with Learning Institutes and Labs, and engages with local business leaders, Talent Management, and other in-market stakeholders to identify learning needs and skills gaps. This input is used to inform the annual learning plan. Based on this, the Learning Partner develops an in-market deployment plan aligned with the annual learning strategy. This ensures that local learning initiatives are aligned with Strategic Workforce Planning (SWP), skills assessments, Sanofi’s strategic objectives, and specific local needs. Main Responsibilities<ul><li>Partner with in-market business and P&amp;C stakeholders to understand up- and reskilling needs</li><li>Collect local capability &amp; skills gaps and requirements and share with the Head of Local Learning</li><li>Develop local deployment plans, in alignment with the annual learning plan, for the respective market and GBU/GF, covering both functional and transversal needs</li><li>Implement local deployment plans for the respective market and GBU/GF in partnership with Global Learning Services</li><li>Create an engagement plan for the respective market and GBU/GF, aligning with their specific needs and objectives</li><li>Localize communications material to the specific markets</li><li>Implement local engagement plan for the respective market and GBU/GF in partnership with Global Learning Services</li><li>Partner with Global Learning Services to analyse feedback from learners, share with Head of Local Learning and actively drive continuous improvement to ensure a positive learning experience</li><li>Customize learning programs to local requirements with support and in close collaboration with Global Learning Services, incl. adapting to local standards, norms and cultural aspects and overseeing translations</li><li>Act as a Subject Matter Expert faciliator, where applicable</li><li>Identify and source SME facilitators in alignment with local deployment plan facilitation of trainings while ensuring all logistics are properly arranged for each training session</li></ul>About you<ul><li>Bachelor’s degree in related field required.</li><li>Minimum 5 years of learning and development function and/or relevant business experience in the context of a matrixed organization</li><li>Proven track record in project management and planning</li><li>Understanding of 3E’s (Education, Exposure, Experience) and how to subscribe in both the development and learning setting.</li><li>Proven communication and engagement skills with a well-developed ability to efficiently and productively communicate both verbally and in writing (English &amp; Spanish)</li><li>Advanced technical proficiency for use in live Training</li><li>Outstanding organizational skills, time management and dealing with conflicting priorities.</li><li>Strong interpersonal skills (with demonstrated stakeholder management, conflict management / resolution in group dynamic)</li><li>Experience working with senior business stakeholders to influence and be a credible business partner at all levels within the organization.</li><li>Strong facilitation skills</li></ul><h4>Pursue progress, discover extraordinary</h4>Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.Watch our <a href="https://www.youtube.com/watch?v=SkpDBZ-CJKw&amp;t=67s" rel="noopener noreferrer" target="_blank">ALL IN video</a> and check out our Diversity Equity and Inclusion actions at <a href="https://www.sanofi.com/en/our-responsibility/equality-and-inclusiveness" rel="noopener noreferrer" target="_blank">sanofi.com</a>!<h4>Experience Level</h4>Mid Level

Sanofi India Ltd

Mentor

Lead Business Consultant<h4>Area(s) of responsibility</h4>The Learning and Development Support Specialist is responsible for coordinating training logistics, maintaining learning resources, and supporting communication activities to ensure the effective delivery of sales onboarding, sales skills, and product knowledge programs. This behind-the-scenes support role requires strong organizational skills, attention to detail, and the ability to collaborate with managers and learners as needed. Key Responsibilities:<ul type="disc"><li>Coordinate logistics for onsite training sessions, including travel arrangements, venue coordination, catering, and material preparation.</li><li>Maintain and update training resources on SharePoint, including uploading materials, organizing content, managing user permissions, and updating learner lists.</li><li>Support communications, such as scheduling training, sending invitations, and collecting confirmations from managers and learners.</li><li>Run reports from the Learning Management System and distribute as needed.</li><li>Track attendance and completion of training programs.</li><li>Create &amp; submit purchase orders in the organization’s procurement system.</li><li>Support the maintenance of training calendars and resource lists.</li><li>Collaborate as needed with team members to ensure effective training delivery.</li><li>Participate in special projects as assigned by the Learning Program Leader.</li></ul><h4>Experience Level</h4>Senior Level

Birlasoft Limited

Training and Development Manager

ManagerJob details•Proposed designation Manager  - DA&amp;S L&amp;D•Reporting to  Senior Associate Director, DA&amp;S Learning &amp; Development•Business to be supported Deal Advisory &amp; Strategy•Work timings and location General Shift, MumbaiRoles &amp; responsibilitiesThe L&amp;D Manager will lead the design, execution, and continuous improvement of learning strategies and operations for DA&amp;S learning. This role requires strong collaboration with business leaders, global stakeholders, and cross-functional teams to ensure learning solutions are aligned with business goals. The incumbent will manage end-to-end training operations, oversee learning effectiveness, and drive strategic initiatives that enhance workforce capability and performance.Strategic Partnership &amp; Stakeholder Engagement•Collaborate with the DA&amp;S Leaders and business stakeholders to develop and execute service line-specific L&amp;D strategies and roadmap•Build and maintain strong relationships with internal customers, service line leaders, and global counterparts to understand evolving learning needs.•Represent L&amp;D in Mumbai, leading Mumbai specific learning initiatives and driving learning agendaL&amp;D Operations Management•Oversee day-to-day L&amp;D operations, including training calendar management, facilitator engagement, and budget utilization.•Ensure seamless delivery of training programs across locations and service lines.•Monitor and manage the quality of training delivery and vendor performance.Training Lifecycle Management•Conduct training needs analysis (TNA) to identify skill gaps and recommend appropriate learning interventions.•Design, deliver, and evaluate professional development programs and liaison with the business on technical programs.•Innovate on digital learning platforms, driving more rigor and adoption on the platforms . Explore and evaluate ways of integration of AI in learning solutions•Assess training effectiveness and continuously improve learning solutions based on feedback and business impact.Project &amp; Change Management•Lead and execute learning-related projects and initiatives aligned with organizational priorities.•Adapt to shifting priorities and contribute to change management efforts within the organization.People Leadership•Set goals, provide coaching, and conduct performance appraisals for team members.•Drive senior leadership development initiatives across centers. Mandatory  technical &amp; functional skills•Strong communication skills and ability to interact with global stakeholders and leadership teams .•Outstanding project management skills to execute multiple projects simultaneously and deliver resultsPreferred technical &amp; functional skills•Ability to effectively plan, organize, and manage L&amp;D projects which includes project scoping, resource allocation, timeline management, and stakeholder communication.•Possess outstanding interpersonal, relationship management and customer service skillsKey behavioral attributes/requirements•Demonstrate expert working knowledge of L&amp;D concepts, theories, and processes•Have working knowledge of MS Excel and MS PowerPoint•Possess exceptional and demonstrable presentation and facilitation skills and have experience handling audiences from multiple functions and from entry level to middle and senior management•Possess outstanding interpersonal, customer service and relationship building skillsOther information• Interview process: 3-4 rounds of interview• Does the job role involve travelling: Minimal (2-3 times in a year) • Does the busy season apply to this role?: No This role is for you if you have the belowEducational qualifications•Graduate /Postgraduate /MBA is preferred - Any SpecializationWork experience·Minimum 12 years of professional experience of which at least 7 in the L&amp;D function of a large corporation·Experience in managing end to end learning process from design conception to deployment·Stand-up facilitation experience of at least 5 years·Strong experience in building stakeholder relationship and managing projects·Have excellent written and spoken English skills<h4>Experience Level</h4>Mid Level

Kpmg India Services Llp

Analyst - Learning<h4>Job title: Analyst - Learning</h4><ul><li><h4>Location: Hyderabad</h4></li></ul>About the jobSanofi is a global life sciences company committed to improving access to healthcare and supporting the people we serve throughout the continuum of care. From prevention to treatment, Sanofi transforms scientific innovation into healthcare solutions, in human vaccines, rare diseases, multiple sclerosis, oncology, immunology, infectious diseases, diabetes and cardiovascular solutions. As a company with a global vision of drug development and a highly regarded corporate culture, Sanofi is recognized as one of the best pharmaceutical companies in the world and is pioneering the application of Artificial Intelligence (AI) with strong commitment to develop advanced data standards to increase reusability &amp; interoperability and thus accelerate impact on global health.Global Learning Services within People Services is responsible for managing and supporting Sanofi’s e-learning solutions and maintaining processes for day-to-day operation. The GLS support team works closely with learning strategy decision-makers and administrators to organize, manage, and report on global compliance learning for Sanofi employees and their partners. The Learning Support team provides global support of all e-learning applications for both internal and external Sanofi employees. The Sanofi global user population consists of over 100,000 users across all Functions and Sites. Learner Support acts as the subject matter expert team that advises employees on their learning journey and troubleshoots issues related to these applications. Closely collaborates with multiple stakeholders and support teams globally in order to provide a clear resolution to incidents.Main responsibilities:<ul><li>Manage and resolve queries from employees about Sanofi e-learning applications using the procedures provided and articles in the knowledge base.</li><li>Conduct in-depth investigations on user cases and articulate the findings in a concise manner.</li><li>Work in the case management tool to report each case and progress on the resolution (ServiceNow)</li><li>Provide customer service to end-users and e-learning admins in writing.</li><li>Survey user satisfaction with the LMS application and its user support. Records and analyses information in order to contribute to service improvement.</li></ul>About you:<ul><li>Experience: 1 year of professional experience is a requirement. A bachelor’s degree is a requirement.</li><li>Soft skills: Ability to interact with internal and external clients in a professional manner. Quick Learner with Proactive customer focus. Attentive to customer needs and feedback</li><li>Technical skills: E-learning application knowledge is an advantage. MS Office knowledge Experience in incident management tools. ServiceNow expertise is an advantage LMS experience is preferred. Ability to interact with internal and external clients in a professional manner</li><li>Languages: Good communication skills (both verbal and written).</li></ul>Why choose us? <ul><li>Bring the miracles of science to life alongside a supportive, future-focused team.</li><li>Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.</li><li>Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.</li><li>Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention, and wellness programs and at least 14 weeks’ gender-neutral parental leave.</li><li>Opportunity to work in an international environment, collaborating with diverse business teams and vendors, working in a dynamic team, and fully empowered to propose and implement innovative ideas. </li></ul>​<h4>Pursue progress, discover extraordinary</h4>Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.Watch our <a href="https://www.youtube.com/watch?v=SkpDBZ-CJKw&amp;t=67s" rel="noopener noreferrer" target="_blank">ALL IN video</a> and check out our Diversity Equity and Inclusion actions at <a href="https://www.sanofi.com/en/our-responsibility/equality-and-inclusiveness" rel="noopener noreferrer" target="_blank">sanofi.com</a>!

Analyst

Sr. Principal, Scientific EducationOversee the clinical and professional content and execution for PD/VRD/GDP/AMP/PMP/RCS and other PD Special programs within Asia &amp; Africa and PDTV programs within international. This is to ensure strict adherence to “Best Clinical Practice” in the training of doctors in the adoption of Phaco and other eyecare practices as the standard of care and first choice for cataract &amp; other surgeries throughout the designated regions.  Responsibilities include: providing critical direction and focus, with regard to program content and professional field execution, for both the designated Phaco Development PDS/VRDS Team and affiliated personnel. The position is to work with the PD/VRD Team to accelerate the number of ophthalmologists trained and the conversion rate from ECCE/SICS to Phaco, 20G, Quality MIVS procedures as measured by quality and quantity of new procedures. This position manages, directs, coordinates and conducts all activities related to training of Alcon’s “best practice” surgical applications. This will include but is not limited to; O.R. Surgical Consultation (demand creation), adoption of advanced technologies (IOL's, Phaco Systems, VR systems,VES, Cutting Instruments), KOL/FOL development, Center of Excellence Training Center development, cataract &amp; VR market analysis, Phaco Development Strategy Execution, Phaco Development Marketing and Promotional SOV activities at Congresses, Symposiums and special events. Conscientious and consistent modeling of best clinical and professional consultation in cooperation with the local sales/marketing is critical to this position. Major Accountabilities 1.  Devise, plan, coordinate and implement Phaco Development initiatives to accelerate the number of ophthalmologist trained to provide quality Phaco &amp; VR surgery, to increase the overall number of procedure conversions from ECCE/SICS to Phaco &amp; quality 20G , MIVS procedures. 2.  Lead; organize all programs in co-ordination with PD international Training Manager to train the PD/VRD team their functional competency Assessments ( PD - ADP), affiliated personnel, trainees, and instructors, on-site consultants in strictly executing the Alcon Phaco Development Clinical "Best Practices", SOP and PD/VRD strategy in the area of responsibility. 3.  Implement processes and execute plans with the PD/VRD team and local Surgical Marketing/Sales to develop “SOV Programs” at key Congresses, Symposiums and Special Events. Ensure all Alcon Phaco development Centers of Excellence are adhering to the program SOP. The focus is to accelerate the development of surgeons and hospitals that are currently performing ECCE/SICS, using conventional technology products (PMMA), using other conventional/Traditional products. 4.  Identification and development of “KOL's and FOL's” to act as Phaco Development/VR Development/Glaucoma Development Instructors, onsite-consultants and champions for the hands-on training of ophthalmologists. Ensure program standardization. Create and maximize SOV activities to educate and training surgeons VES and Cutting Instruments as the standard of care throughout the assigned geography. 5.  Create and maximize opportunities to partner and influence teaching institutions, professional organizations and NGO based Phaco training programs in the quantity and quality of ophthalmologists trained and their Phaco adoption rate in the assigned region 6.  Advance processes to ensure a transfer of skills based on sound “technical skills” as well as keen observation. Ensure key reporting tools, data collection and surgical observation forms, are being taught to PDS's and affiliated personnel. Develop ongoing mechanisms for disseminating information. specialty courses such as "Managing Complicated Cases" etc 7.  Work collaboratively, daily, with internal surgical team to develop “core skills” for Professional Consultative O.R. and broader Surgical Skills transfer, through modeling, coaching and teaching the PDS team and affiliate personnel are a central responsibility. Focus on differentiating the level of skills and resources of the Alcon PD and Surgical Teams. This is through by properly consulting and demonstrating products within the operating room and hospital setting. 8.  Any other Special project assigned by company time to time.Ideal Background Education:  Post Graduate Ophthalmology degree, with strong communication skills and language proficiency or at least 5 years of related education and work experience within ophthalmology Languages:  English, Hindi Experience:  Minimum Qualification – Ophthalmologist from a recognized institution with Surgical  Phaco Development or Ophthalmic Surgical Experience.  Preferred Qualification – 1 to 2 years post-degree clinical experience with minimum one year experience with Hospital based Surgical and Clinical Ophthalmology practice experience. Employment Scams: Alcon is aware of employment scams which make false use of our company name or leader’s names to defraud job seekers. Alcon does not offer any positions without interview and never asks candidates for money. All our current job openings are displayed here on the Careers section of our website, where you can search for open positions and apply directly. If you have encountered a job posting or been approached with a job offer that you suspect may be fraudulent, we strongly recommend you do not respond, send money or personal information, and check our website for current job openings. ATTENTION: Current Alcon Employee/Contingent WorkerIf you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site.<a href="https://wd5.myworkday.com/alcon/d/inst/1422$3/rel-task/3001$14.htmld" rel="noopener noreferrer" target="_blank">Find Jobs for Employees</a><a href="https://wd5.myworkday.com/alcon/d/inst/1422$130/rel-task/3001$14.htmld" rel="noopener noreferrer" target="_blank">Find Jobs for Contingent Worker</a>  Alcon is an Equal Opportunity Employer and takes pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital status, disability, or any other reason.<h4>Experience Level</h4>Senior Level

Science Facilitator

Learning & Development Coordinator(LMS and WorkDay)<h4>Company Description</h4>insightsoftware is a global provider of comprehensive solutions for the Office of the CFO.We believe an actionable business strategy begins and ends with accessible financial data. With solutions across financial planning and analysis (FP&amp;A), accounting, and operations, we transform how teams operate, empowering leaders to make timely and informed decisions. With data at the heart of everything we do, insightsoftware enables automated processes, delivers trusted insights, boosts predictability, and increases productivity. Learn more at insightsoftware.com<h4>Job Description</h4>We are seeking a dynamic and collaborative Learning &amp; Development Coordinator to join our global Learning &amp; Development team. This role will coordinate training programs, support organization-wide learning initiatives, and help create a culture of continuous improvement and professional development across all levels of insightsoftware.Learning Program Coordination &amp; Administration<ul><li>Coordinate start-to-finish logistics for live, virtual training sessions in APAC; manage all activities including participant registration, facilitator procurement, pre and post session communications, attendance tracking and feedback reporting</li><li>Produce live, virtual training sessions in APAC using Microsoft Teams; manage chat, Q&amp;A, breakout rooms, polling, feedback and attendance reporting</li><li>Support coordination for in-person, regional training sessions as needed; can include facilitator procurement, venue booking, materials preparation and technology setup</li><li>Collaborate with team members and subject matter experts to create and update learning content and materials</li><li>Maintain training records and provide insightful analytics and reports on training activities and outcomes</li><li>Collaborate with L&amp;D owners to provide administrative support to external learning partners and vendors</li></ul>Content Development &amp; Delivery<ul><li>Facilitate weekly New Hire Orientation sessions and monthly Week of Welcome onboarding programs while acting as point of contact for new hires in the APAC region</li><li>Create and update assessments in Questionmark tool and add to courses in LMS (Workday Learning)</li><li>Assist in curation and maintenance of training curriculum on LMS (Workday Learning)</li><li>Stay updated on industry trends and best practices in learning and development</li></ul>Learning Evaluation &amp; Reporting<ul><li>Create feedback surveys associated with courses in LMS (Workday Learning) and analyze feedback monthly</li><li>Conduct training needs assessments to identify skill gaps and development opportunities</li><li>Evaluate the effectiveness of training programs through feedback, assessments, and stakeholder interactions</li></ul>Learning Support<ul><li>Organize, update and monitor L&amp;D Team processes documentation</li><li>Compile and organize training data on L&amp;D Reporting Dashboard</li><li>Answer routine Learning &amp; Development employee inquiries in JIRA ticketing system</li><li>Other ad-hoc L&amp;D duties as needed</li></ul> <h4>Qualifications</h4><ul><li>Bachelor's degree (Graduate) in Human Resources, Psychology, Business Administration, Education, or related field</li><li>Postgraduate qualification (MBA/PGDM in HR, M.A. in Psychology, M.A. in Education, or equivalent) preferred</li><li>2+ years’ experience as an administrator/coordinator, preferably in HR, Learning and Development or related fields</li><li>1+ years' of Learning Management System administration experience; Workday Learning preferred</li><li>Experience in a multinational, global organization preferred</li><li>Strong proficiency with MS Office; especially PowerPoint and Excel</li><li>Strong proficiency with scheduling and managing events using Microsoft Outlook and Teams</li><li>Strong written and verbal communication skills</li><li>Detail-oriented, self-starter who is able to work independently</li><li>Ability to organize and prioritize work to handle multiple activities and requests in a fast-paced environment</li><li>Proactive and willing to take full ownership of assigned responsibilities</li><li>Strong problem solver with the ability to present issues clearly and provide solutions</li></ul><h4>Additional Information</h4>  ** At this time insightsoftware is not able to offer sponsorship to candidates who are not eligible to work in the country where the position is located. **<a href="https://insightsoftware.wistia.com/medias/vzk90oshuy">insightsoftware About Us: Hear From Our Team - InsightSoftware (wistia.com)</a>Background checks are required for employment with insightsoftware, where permitted by country, state/province.At insightsoftware, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.<h4>Experience Level</h4>Mid Level

insightsoftware

Business Development Coordinator

Assistant Manager - Process Training (Airlines/GDS/Travel) - Gurgaon - REF82118B_2025189942<h4>Company Description</h4>WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.<h4>Job Description</h4>Travel experience and experience of GDS is a Must To Conduct NHT for travel processTo get the refreshers and floor briefings conducted as and when requiredTo evaluate and provide feedback to the training manager on amendments to the training materialManaging end to end NHT and OJT for the processExpert in coachingExcellent in communicationEye for detailPrepare Training reportsExcel<h4>Qualifications</h4>Graduate/ Undergraduate<h4>Experience Level</h4>Mid Level

WNS Global Services Pvt Ltd

Training Supervisor

MERN or MEAN Stack Corporate Trainer We are seeking an experienced MERN or MEAN Stack Corporate Trainer to join our team. As a Trainer, you will play a key role in delivering technical training programs for MERN (MongoDB, Express.js, React, Node.js) or MEAN (MongoDB, Express.js, Angular, Node.js) stacks to our clients. You will be responsible for designing and delivering engaging training sessions, mentoring participants, and ensuring a smooth transfer of knowledge to help them excel in their development careers. Experience: 3-5 YearsResponsibilities:<ul><li>Design and deliver comprehensive training sessions on the MERN /MEAN stacks, tailored to clients' requirements. Mode of training delivery could be PAN India location. (Working mode will be Hybrid)</li><li>Work closely with clients, project managers, and stakeholders to understand training needs and objectives.</li><li>Develop training materials, hands-on labs, and assignments to enhance learning outcomes.</li><li>Provide mentorship and support to participants throughout the training programs.</li><li>Stay updated on the latest trends and best practices in MERN/MEAN stack development and integrate them into training modules.</li><li>Troubleshoot and debug issues encountered by participants during training exercises.</li><li>Test and evaluate participants' understanding through assessments, project work, and interactive discussions.</li><li>Maintain a positive and engaging learning environment to foster participant growth and retention.</li><li>Offer post-training support to ensure knowledge transfer into workplace applications.</li></ul> Requirements:<ul><li>3+ years of cumulative experience in delivering training.&nbsp;</li><li>1+ years of experience in MERN or MEAN stack development.&nbsp;</li><li>Strong expertise in front-end technologies such as HTML, CSS, and JavaScript.</li><li>In-depth knowledge of React.js, Angular, and their ecosystem</li><li>Proficiency in back-end frameworks like Node.js and Express.js.</li><li>Hands-on experience with MySQL, MongoDB and related database technologies.</li><li>Strong verbal and written communication skills, with an ability to simplify complex concepts.</li><li>Prior experience in delivering technical training programs is a significant advantage.</li><li>Degree in Computer Science, Engineering, or a related field is preferred.</li><li>Familiarity with DevOps concepts and cloud is a plus.</li><li>Familiarity with other stacks such as DotNet or Java is a plus.&nbsp;</li></ul> Key personal attributes:<ul><li>Exceptional presentation skills with a strong stage presence to engage diverse audiences.</li><li>Ability to manage client interactions effectively, including requirement gathering and training feedback.</li><li>Proficient in developing and delivering training tailored to varying skill levels, from beginners to advanced developers.</li><li>Strong people motivator with high energy and enthusiasm for teaching and mentoring.</li><li>Proactive attitude with a commitment to understanding and exceeding client expectations.</li><li>Passionate about learning and staying ahead of the curve in emerging web technologies.</li><li>Strong problem-solving skills and the ability to resolve technical challenges during training.</li><li>Willingness to learn cloud technologies.</li></ul>

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