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Learning Design ManagerJob Description SummaryAbout the role: We are seeking a talented and passionate Learning Design Manager to join our Development Learning team and play a key role in shaping our learning programs. This role will be responsible for designing and developing impactful learning solutions to support business priorities. This role will collaborate with department colleagues, stakeholders, and subject matter experts to design, develop, and implement engaging, effective learning solutions. The Learning Design Manager will have a learner-centric approach and a collaborative and creative mindset. They will focus on enhancing the learning experience, utilizing various learning tools and technologies, and maximizing learning impact through excellence in learning design and delivery channels. In addition, strong project management and organizational skills are needed. This individual must demonstrate learning agility, the ability to quickly and effectively learn about their priorities, required technologies, insights from previous experiences and apply those learnings to their deliverables. Job DescriptionKey Requirements:<ul><li>In collaboration with learning project lead, defines best approach for learning strategy that will meet the business need defined in the learning needs analysis.</li><li>Provide detailed design and development of courses, curriculum, and learning materials for both synchronous and asynchronous learning programs.</li><li>Applies adult learning principles and instructional design methodology to design and develop learning objectives and learning materials to improve competencies, skills, and knowledge. Keeps current on best practices in instructional design.</li><li>Designs, develops, and updates learning deliverables to create engaging content, layouts, and interactive media for LMS and Learning Experience Platform (LXP/Match Learn).</li><li>Ability to create eLearning modules, LXP smartcards, storyboards, facilitator guides, presentations, learning activities and audio scripts.</li><li>Ability to translate storyboards, instructional materials, and other written concepts into clear and effective learning deliverables.</li><li>Applies project management principles, processes, and tools to ensure project deadlines are met and clearly communicates project status with project team members and subject matter experts.</li><li>Curate learning solutions within Novartis and from external sources. Build and sustain strong relationships with internal and external stakeholders, working collaboratively to achieve common goals.</li><li>Analyses, updates, and refines course content, as needed. High attention of detail and responsible for quality control of learning materials and QC support for cross-departmental learning deliverables.</li></ul>Essential Requirements:<ul><li>5+ years' relevant experience with Instructional Design</li><li>Proficient knowledge of adult learning theory and practice</li><li>Understanding of the drug development process including functional interfaces</li><li>Experience with design and digital learning technology platforms (e.g., Articulate, Camtasia, Photoshop)</li><li>Commitment to flexible working hours as global team members in different time zones</li></ul>Desirable Requirements:<ul><li>Strong project management and organizational skills, with the ability to manage multiple priorities and deadlines. Critical thinking and consultancy skills</li><li>Excellent written and verbal communication skills, with the ability to interface effectively with team members, subject matter experts and cross-department colleagues.</li><li>Demonstrated ability to work independently and as part of a team, collaborating with global stakeholders.</li></ul> Skills DesiredClient Counseling, Learning Design, Prompt Engineering<h4>Experience Level</h4>Mid Level

Novartis India

Academic Mentor

Senior Analyst, Learning and Development<h4>Position Summary...</h4><h4>What you'll do...</h4>Job Summary:This position is responsible for the operation of the Contact Center department. An individual in this position will be expected to perform additional job-related responsibilities and duties as assigned and/or necessary.About Team: Our team is focused on developing a streamlined, dependable company that includes service operations and technology solutions for Finance, People, and Associate Digital Experience (ADE). We also provide a variety of services such as procurement, supplier portfolio management, merchandising master data, and analytics. From developing HR chatbots and virtual assistants to creating invoice solutions and facilitating legal changes, we help drive efficiency across Walmart globally.What you'll do:Manages the facilitation of learning activities by overseeing associate trainings on complex systems and processes and new hire onboarding; providing input to the content design team; adjusting content flow according to the requirements of the training or target audience; utilizing learning systems to monitor, track, and report learning activities; incorporating trainee feedback and performance metric results; sharing course facilitation improvements with senior management; evaluating program effectiveness against business objectives; and overseeing the maintenance and upkeep of training equipment and resources.Develops facilitators and team members by providing feedback to enhance facilitation skills; assessing the teams performance in the sessions facilitates; making recommendations for additional training; and coaching, mentoring, and developing other associates with or without managerial supervision based on requirements by management.Manages and delivers complex training courses by applying blended delivery methods; rehearsing course content prior to delivery; communicating complex content, policies, and processes; observing participant engagement in courses; remaining current on course materials and facilitation best practices; answering questions related to course content andconcept application; and guiding associate engagement during training courses.Essential Functions An individual must be able to successfully perform the essential functions of this position with or without reasonable accommodation. Below are the essential functions,· Understanding of English Grammar Subject Verb Agreement Rules, Tenses and Transliterations· Different Feedback Mechanism such as GROW, SOAR, OSKAR, CLEAR, AOR coaching models· Training Needs Identification and Analysis, Root Cause Analysis, and Quartile Management· Training sounds in English such as Vowels (Monophthongs and Diphthongs), Consonant sounds (Fricatives, Affricates, Plosives and Nasal)· Manner of articulation and place of articulation of English soundsDemonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices; supporting and aligning efforts to meet customer and business needs; and building commitment for perspectives and rationales.Provides and supports the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes, and new responsibilities.Models compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by incorporating these into the development and implementation of business plans; using the Open Door Policy; and demonstrating and assisting others with how to apply these in executing business processes and practices.What you'll bring:Basic Qualifications· BachelorsDegree in a related field and 5 years industry/related experience as a pre-process trainer, having conducted New Hire Training on Grammar and Voice/Accent· OR 6-8 years industry/related experience as a pre-process trainer, having conducted New Hire Training on Grammar and Voice/Accent· Proficient in blended training delivery methodologies· Expert in classroom training delivery· Ability to design and deliver language and culture-based course material/training curriculum· Capability to design and deliver competency-based training· Expertise in leadership training· Operational knowledge of LMS· Knowledge of Microsoft Office Suit (PowerPoint, Excel, Outlook)· Ability to manage multiple batches at the same time· Experience working with multiple team members and stakeholders· Must be able and willing to think and act strategically and tactically· Result oriented and Quality consciousPreferred Qualifications· ADD: Knowledge of Adult Learning Theories· Prior experience and knowledge of contact center· TEFL, TESOL, TESL, CELTA or DELTA certification· Familiarity with Virtual delivery enablement tools such as Zoom / Teams About Walmart Global Tech Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. Thats what we do at Walmart Global Tech. Were a team of software engineers, data scientists, cybersecurity experts and service professionals within the worlds leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail.Benefits: Benefits Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include a host of best-in-class benefits maternity and parental leave, PTO, health benefits, and much more. BelongingWe aim to create a culture where every associate feels valued for who they are, rooted in respect for the individual. Our goal is to foster a sense of belonging, to create opportunities for all our associates, customers and suppliers, and to be a Walmart for everyone.At Walmart, our vision is "everyone included." By fostering a workplace culture where everyone is—and feels—included, everyone wins. Our associates and customers reflect the makeup of all 19 countries where we operate. By making Walmart a welcoming place where all people feel like they belong, we’re able to engage associates, strengthen our business, improve our ability to serve customers, and support the communities where we operate.<h4>Minimum Qualifications...</h4>Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Minimum Qualifications:Bachelor's degree in Business, Human Resources, Communications, Education, or related field OR 2 years' experience in training, quality , knowledge management, contact center, or related area .<h4>Preferred Qualifications...</h4>Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Design, Project Management, Supervising Associates, Training and Development<h4>Primary Location...</h4>, , India<h4>Experience Level</h4>Senior Level

Walmart India Pvt Ltd

Senior Analyst

Process and Comm Training AnalystTrains employees in different facets of Insurance TPA operations for both voice and non-voice processes. Conducts training needs analysis in conjunction with the teams to plan for the training programs required for employees to ensure that client SLAs are met. Designs training materials for new hire training as well as for upskilling and redeployment. Overview<ul type="disc"><li>Facilitates multi-week new hire training for Contact Center Associates (Academies) - email &amp; chat</li><li>Performs analysis to understand client transactions in order to create process improvements.</li><li>Reviews and standardizes content as well as tailors material for specific situation.</li><li>Creates content for high-end (difficult/complex) topics.</li><li>Conducts/facilitates training on high-end (difficult/complex) topics.</li><li>Acts as consultant for respective service lines.</li><li>Leads development, design, delivery, evaluation, and management of training programs for the respective service line.</li><li>Participate in project transitions such as product launches.</li><li>Prepares training material and transition documents for new processes, accounts &amp; clients programs for the respective service line.</li><li>May mentor a group of junior trainers.</li></ul>This is a BPO Process &amp; Communication Trainer for Insurance TPA.<h4>Experience Level</h4>Senior Level

NTT DATA Global Delivery Services Ltd

Communication Skills Trainer

Senior Manager - Training<h4>Role Summary</h4>In the above context, the Product Trainer role to train employees about the product, process and soft skills. They also responsible for identify the need for training.<h4>Key Accountabilities/ Responsibilities</h4><ol><li>Responsible toidentify the need for trianing
	<ul><li>Interacting with employees</li><li>Get together meet</li></ul></li><li>Responsible to give training for clients
	<ul><li>Collect the information about clients who undergo training</li><li>Deciding the training topics</li><li>Deciding the constraints ( time, accommodation, budgeting, etc..)</li></ul></li><li>Responsible to Bridge the gap between internal client and external client
	<ul><li>Offering employees the chance to socialize with colleagues at organized team, team building activities.</li><li>Operating an open door policy</li><li>Providing high quality training and development.</li></ul></li></ol><h4>Stakeholder interfaces</h4>Internal Stakehoders <ul><li>Sales Team (all department) – for training purpose</li></ul>External Stakehoders <ul><li>Agents / Producers</li></ul><h4>Experience</h4>3 years in sales and 2 years in training department.<h4>Education</h4>Any graduation <h4>Experience Level</h4>Senior Level

Tata Aig General Insurance Company Limited

Training Manager

Instructor AnalystSkill required: Trust &amp; Safety - Content management Designation: Instructor Analyst Qualifications:Any Graduation Years of Experience:3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. 
You will be responsible for training Content Moderators whose role is analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual and you may be exposed to flashing lights or contrasting light and dark patterns.
Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, any role supporting content moderation needs strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accenture’s well-being support program, designed specifically for the Trust &amp; Safety community, provides valuable skills to promote individual and collective well-being. What are we looking for? ••	Training Expertise:
o	Proven experience in designing, developing, and delivering effective training programs.
o	In-depth knowledge of adult learning principles and instructional design methodologies.
•	Subject Matter Proficiency:
o	Mastery of the content and processes relevant to the training area.
o	Ability to convey complex information in a clear and understandable manner.
•	Communication Skills:
o	Excellent verbal and written communication skills to deliver engaging training sessions.
•o	Active listening skills to understand trainees questions and concerns.
•	Presentation/Facilitation Skills:
o	Ability to deliver dynamic and interactive presentations that keep trainees engaged.
o	Effective use of visual aids and technology to enhance training delivery.
•	Interpersonal Skills:
o	Strong interpersonal skills to establish rapport and build positive relationships with trainees.
o	Empathy and patience to address diverse learning styles and individual needs.
••	Feedback and Evaluation:
o	Skill in providing constructive feedback to trainees to facilitate their growth and development.
o	Ability to assess trainees progress and adjust training strategies as needed.

•	Adaptability:
o	Flexibility to adjust training methods based on trainee feedback and changing needs.
o	Ability to handle unexpected situations and modify training plans accordingly.
o	Ability to effectively manage time and work in a fast-paced, timeline-driven environment.
•	Technology/Functional Proficiency:
o	Familiarity with relevant training software, e-learning platforms, and multimedia tools.
o	Proficient in Ms Excel/PPT/Word and/or Google Sheets/Docs/Slides with advanced skills to create reports.
o	Data analysis skills to interpret training metrics and make data-driven improvements.
o	Working knowledge of Project Management methodologies
•	Assessment and Measurement:
o	Skill in creating assessments to evaluate trainees understanding and skill proficiency.
o	Ability to analyze training effectiveness and make improvements based on results.
•	Cultural Sensitivity and Resilience:
o	Awareness of and respect for diverse cultures, backgrounds, and perspectives in training delivery.
o	Strong coping, emotional resilience, and stress-management skills
o	Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies. Roles and Responsibilities: •Your role requires the following responsibilities –
•	Manage Training batches of 5 to 25 HC per Training schedule.
•	Lead training projects.
•	Deliver process/product/policy training in classroom/online environment.
•	Develop and deliver training courses for different trainees/markets/products.
•	Identify and assess training needs of the team to bridge any process/policy gaps for better performance and understanding about the policy.
•	Lead all Process RCA and build training plan to deliver.
•	Track and Report all Training activities of New Batches
•	Participate/lead policy briefings to ensure any changes are consistent and in line with local cultural, socio, geographical and political conditions.
•	Work with business team to achieve top performance, including group coaching, bottom performers identification and training.

Accenture India Private Limited

Associate Trainer

Academic Counsellors (Field Sales) <ul><li>Experience: Only candidates with prior Ed-tech sales experience will be considered</li><li>Working Model: 6 days a week (Monday week-off)</li><li>Requirement: Own laptop mandatory</li><li>CTC: Up to 5 LPA + lucrative incentives</li></ul> Share your resume now.

Infinity Learn

Academic Counsellor

Full cycle Technical Trainer ( Content development + Tech training )<h4>Job Description</h4>TRAINING DEVELOPER – NIQ, CHENNAI/Pune, IndiaABOUT THIS JOBAs Training Developer, you will be responsible for designing, developing, managing, organizing and conducting technical workshops, and evaluation of workshop effectiveness. RESPONSIBILITIES<ul><li>Responsible to Plan, design &amp; create (or curate) the training materials on company products, processes, and technologies.</li><li>Orient trainers about the content and scope of the training.</li><li>Deliver trainings when required.</li><li>Updates the content on an on-going basis.</li><li>Analyzes course evaluations to judge effectiveness of training sessions and to implement suggestions for improvement.</li><li>Interpret data to judge progress and cost-effectiveness.</li><li>Help the Tech Competency Leader to evaluate external learning vendors.</li></ul><h4>Qualifications</h4>A LITTLE BIT ABOUT YOU<ul><li>Proven experience as a Tech expert (2 yrs) willing to learn training skills.</li></ul><ul><li>Proven ability to complete full training cycle (assess needs, plan, develop, coordinate, monitor and evaluate) willing to learn tech skills.</li><li>Proven track record in diverse technical competencies - Java Full stack or Data Engineering with Python/ Pyspark /Databricks or Data Science, AI/ML track or Data and Business Intelligence stack as trainer/developer. Working knowledge of Apache Airflow is an added advantage.</li><li>Besides proficiency with M365 Platform and well-versed on the various LMS platforms available in the market.</li><li>Excellent verbal and written communicators.</li><li>Facilitation / Organization skills.</li></ul>QUALIFICATIONS<ul><li>Degree at university level, preferable in technical/educational related area.</li><li>Train The Trainer certification is a plus.</li></ul><h4>Additional Information</h4><ul><li>Enjoy a flexible and rewarding work environment with peer-to-peer recognition platforms. </li><li>Recharge and revitalize with help of wellness plans made for you and your family. </li><li>Plan your future with financial wellness tools. </li><li>Stay relevant and upskill yourself with career development opportunities</li></ul>Our Benefits<ul><li>Flexible working environment</li><li>Volunteer time off</li><li>LinkedIn Learning</li><li>Employee-Assistance-Program (EAP)</li></ul>About NIQNIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.For more information, visit NIQ.comWant to keep up with our latest updates?Follow us on: <a href="https://www.linkedin.com/company/nielseniq/mycompany/">LinkedIn</a> | <a href="https://www.instagram.com/nielseniq/">Instagram</a> | <a href="https://twitter.com/nielseniq">Twitter</a> | <a href="https://www.facebook.com/NielsenIQ.global/">Facebook</a>Our commitment to Diversity, Equity, and InclusionAt NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.  All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the <a href="https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fnielseniq.com%2Fglobal%2Fen%2Fnews-center%2Fdiversity-inclusion&amp;data=05%7C02%7CJenny.Rebecca%40nielseniq.com%7C6e534cbe3eb041842d5f08dc6dca121e%7C6ac7a1f45fb14153bb4f12d2020a1f7d%7C0%7C0%7C638505961881417602%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&amp;sdata=B%2Fp40oNUpJOw1CNoc87EFXk%2BvxeO1jxYOSRCEKM%2Fz5Q%3D&amp;reserved=0">https://nielseniq.com/global/en/news-center/diversity-inclusion</a><h4>Experience Level</h4>Entry Level

NielsenIQ

Trainer

KYC Trainer Capgemini is Hiring – KYC Trainer&nbsp;Shift:&nbsp;Night shifts&nbsp;Work Mode:&nbsp;5 Days from Office&nbsp;Notice Period: Up to 30 days only Experience required: 9 years+ We’re looking for professionals with -<ul><li>Hands-on expertise as a KYC Trainer with a focus on Institutional/Corporate KYC, including CDD, EDD, and AML risk, across NA, EU, and APAC jurisdictions.</li><li>Creating training materials and License to Operate (LTO) frameworks for KYC analysts</li><li>Providing training to the newly onboarded &amp; existing KYC analysts</li><li>AML/KYC training batches while meeting / exceeding SLAs/KPIs for the Training function.</li><li>Familiarity with platforms &amp; tools like Pega, Fenergo, Actimize, World Check, Lexis Nexis and RDC.</li></ul> If interested, send your resume with subject line- CV_KYC Trainer

Capgemini

KYC Executive

Manager - Training and Enablement, Revenue OperationsOur PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummaryManager - Training and Enablement, Revenue OperationsOverview of Mastercard 'Services' 'Services' leverages data, analytics, and expertise to deliver impact for our customers and partners. We go beyond protecting the transaction – empowering each interaction through data-driven innovations, products, and solutions to make commerce smarter, more personal, and more secure across the digital world. Discover more at www.mastercardservices.com/en. The Revenue Operations team is a mid-office within Services that strives to simplify and centralize internal processes across the Sales and Revenue lifecycle, with a goal to drive higher revenue, efficiencies and compliance Role Overview Manager - Training &amp; Enablement will drive operational excellence by equipping the Revenue Operations team with the knowledge, tools, and capabilities needed to drive internal process transformation across the Services Business Unit. Key Responsibilities - Design and execute a scalable training and enablement framework tailored to the evolving needs of the Revenue Operations function - Develop onboarding programs, role-specific learning paths, and continuous education initiatives to support career progression and operational maturity - Partner with subject matter experts to create and maintain training content, including quick reference guides, interactive learning modules and certification assessments - Lead cross-functional enablement initiatives in collaboration with key stakeholders including Finance, Controllership, Risk &amp; Compliance etc. - Monitor and report on training effectiveness using KPIs such as adoption rates, knowledge retention, and operational impact. - Build and maintain a robust knowledge management framework that supports both internal Revenue Operations team and external stakeholders. - Identify gaps in process understanding and develop targeted interventions to address them - Act as a strategic partner to Revenue Operations leadership, providing insights and recommendations on enablement priorities - Facilitate feedback loops to continuously improve enablement offerings and address emerging needs Qualifications - 8+ years of experience in revenue operations and enablement - Proven track record in designing and delivering enterprise-scale training programs. - Strong understanding of Sales/Revenue management processes, tools and administrative workflows - Excellent communication, project management, and stakeholder engagement skills. - Ability to translate complex operational processes into digestible learning content. - Experience working in large scale operations teams for global organizations As a Manager - Revenue Assurance &amp; Business Transformation, you are expected to: •	Develop a strong understanding of our business environment •	Engage with D&amp;S business teams and act as an Internal Consulting partner to understand pain-points related to their business model and operational processes •	Identify solutions to the pain-points using logical thinking, problem solving skills and leveraging better use of data &amp; technology •	Where appropriate, identify processes that can be Centralized and conceptualize new operating model and migration plan •	Develop design documentation e.g. SOPs, system requirements, user journey maps etc. •	Ensure successful implementation with disciplined Program management and Change management efforts, in collaboration with key stakeholders •	Monitor process KPIs and drive continuous efficiency improvements using system enhancements, tactical automation or process changesCorporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:<ul><li>Abide by Mastercard’s security policies and practices;</li><li>Ensure the confidentiality and integrity of the information being accessed;</li><li>Report any suspected information security violation or breach, and</li><li>Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.</li></ul> <h4>Experience Level</h4>Senior Level

Mastercard India Services Pvt Ltd

Training and Development Manager

Training Manager/ Assistant Training ManagerJOB SUMMARY Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization’s mission and vision. Works with property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Conducts needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment. CANDIDATE PROFILE  Education and Experience• 2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the human resources or related professional area; certified trainer.OR• 4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required. CORE WORK ACTIVITIES Administering Employee Training Programs• Promotes and informs employees about all training programs.• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.• Helps employees identify specific behaviors that will contribute to service excellence.• Ensures employees receive on-going training to understand guest expectations.• Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.• Meets with training cadre on a regular basis to support training efforts.• Observes service behaviors of employees and provides feedback to individuals and/or managers. Evaluating Training Programs Effectiveness• Monitors enrollment and attendance at training classes.• Meets regularly with participants to assess progress and address concerns.• Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills.• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.• Measures transfer of learning from training courses to the operation.• Ensures adult learning principles are incorporated into training programs. Developing Training Program Plans and Budgets• Ensures all training and development activities (department specific and general property training) are strategically linked to the organization’s mission and vision.• Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.• Makes any necessary adjustments to training methodology and/or re-trains as appropriate.• Aligns current training and development programs to effectively impact key business indicators.• Establishes guidelines so employees understand expectations and parameters.• Develops specific training to improve service performance.• Drives brand values and philosophy in all training and development activities.• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Managing Training Budgets• Participates in the development of the Training budget as required.• Manages budget in alignment with Human Resources and property financial goals.• Manages department controllable expenses to achieve or exceed budgeted goals.• Utilizes P-card if appropriate to control and monitor departmental expenditures. 


  

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<h4>Experience Level</h4>Mid Level

Marriott Hotels India

Staff Technical InstructorCSQ426R319The Staff Technical Trainer at Databricks will be a member of the Learning and Enablement organization. This role is integral to enhancing the technical skills and knowledge of the Databricks community, which includes internal teams, partners, and customers. The Staff Technical Trainer will primarily be responsible for the delivery of technical training programs that align with the organization's objectives and strategies. As a Staff Technical Trainer, you will create engaging and effective learning experiences catering to various learning styles and levels of technical expertise. This role involves facilitating both virtual and in-person training sessions and potentially traveling to different locations to conduct training. The trainer will also play a pivotal role in evaluating the effectiveness of training programs, providing feedback for improvement, and staying abreast with the latest Databricks products and industry trends to ensure the curriculum remains relevant. Additionally, this role will be responsible for delivering internal sales enablement training targeted at newly hired Bricksters in the Field Engineering organization.Duties &amp; Responsibilities: <ul><li>Deliver comprehensive technical training programs related to Databricks' products and services.</li><li>Collaborate with various teams and stakeholders to understand training needs and create tailored training programs to meet those needs.</li><li>Evaluate the effectiveness of the training programs through feedback surveys, assessments, and observations, and revise the curriculum as needed.</li><li>Significant time will be spent learning new training programs and staying current on the latest updates from Databricks and the industry.</li><li>Provide guidance and support to learners during the training process and handle any queries or issues that arise.</li><li>Contribute to the development of self-paced online learning modules and other training resources.</li><li>Participate in strategic initiatives to expand the Learning and Enablement product portfolio.</li><li>Audit operational aspects like the day-to-day administration of training programs, including scheduling, coordinating resources, and managing participant enrollment.</li><li>Active participation in the curation of training resources, such as manuals, guides, and online tutorials.</li><li>Provide mentoring and guidance to candidates, Databricks Certified Instructors </li><li>Organize and lead train-the-trainer sessions to scale your expertise</li></ul>Required Skills:<ul><li>Proficiency with Databricks' products, platform, and tools.</li><li>Excellent communication skills, characterized by high empathy and clarity in speech.</li><li>Experience with at least one programming language, such as Python and SQL</li><li>Knowledge of data engineering and data science concepts, including machine learning and artificial intelligence.</li><li>Understanding of cloud computing concepts and experience with cloud platforms like AWS, Azure, or Google Cloud Platform.</li><li>Excellent communication and presentation skills, with the ability to engage and motivate learners.</li><li>Strong interpersonal communication skills and the ability to work effectively with a diverse range of stakeholders.</li><li>A high degree of organization and attention to detail, as well as the ability to manage multiple tasks and projects simultaneously.</li><li>Problem-solving mindset, with the ability to think creatively and find effective solutions to challenges.</li><li>A passion for learning and development, with a commitment to staying up-to-date with industry trends and developments.</li><li>Experience with pre-sales engineering or solutions architecture and/or sales enablement</li></ul>Required Education and Experience:<ul><li>Bachelor's Degree in Computer Science or a related field, with a focus on Machine Learning, or AI (preferred).</li><li>Minimum of 5 years of experience in a related role, such as technical training or technical roles in data engineering, data science, solutions architect, pre-sales engineering, or software development.</li><li>Databricks Data Engineer Associate OR Databricks Machine Learning Associate certification is preferred but not required.</li></ul>About DatabricksDatabricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on <a href="https://twitter.com/databricks" target="_blank">Twitter</a>, <a href="https://www.linkedin.com/company/databricks" target="_blank">LinkedIn</a> and <a href="https://www.facebook.com/databricksinc" target="_blank">Facebook</a>. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit <a href="https://www.mybenefitsnow.com/databricks">https://www.mybenefitsnow.com/databricks</a>.  Our Commitment to Diversity and InclusionAt Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.ComplianceIf access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.<h4>Experience Level</h4>Senior Level

Databricks

GDC L&D Assistant Manager•Proposed designation  Assistant Manager


 •Role type  Primarily Individual contributor


 •Reporting to   Associate Director, Learning &amp; Development


 •Geo to be supported  US


 •Work timings  General Shift (9.30 to 6.30 pm).

Roles &amp; responsibilities

 1.CPA Program Management: Ensure end-to-end management of the CPA program, from registration and engagement to the licensing process.


 2. Engagement of CPA Pursuant: Manage Study groups, arrange expert sessions, guest lectures to keep CPA pursuant engaged and motivated.


 3.Metrics &amp; Evaluation: Establish evaluation metrics and methods to assess the effectiveness of learning programs in partnership with the US L&amp;D team. Gather feedback from participants and implement data-driven improvements.


 4.Facilitator Management: Identify facilitators, arrange Train-the-Trainer (TTT) sessions, and maintain an updated list. Recognize facilitators based on the Facilitator Recognition Program.


 5.Collaboration with Deployment Team: Collaborate with the Technical Deployment team on metrics, evaluation, and facilitator management.


 6.Stakeholder Management: Collaborate with key stakeholders, such as department heads, business leaders, and HR teams, to cater to the training needs of GDC Audit teams.


 7.Documentation and Reporting: Maintain accurate documentation of L&amp;D activities. Oversee the maintenance and tracking of all mandatory courses and experienced hire curriculum courses. Prepare regular reports on CPA program progress and outcomes for management review.

8. Training Dashboard Reporting: Ensure accurate reporting of training data in the L&amp;D dashboard.This role is for you if you have  the belowEducational qualifications

 •MBA / Post Graduation in HR


 •PMP certified

Work experience

 •Tenured L &amp; D professional (6 to 8 years of work experience) with strong project management expertise.<h4>Experience Level</h4>Mid Level

Kpmg India Services Llp

GCP Trainer <a rel="noopener noreferrer" href="\&quot;https://www.linkedin.com/search/results/all/?keywords=%23capgemini&amp;origin=HASH_TAG_FROM_FEED\&quot;" target="_blank">Capgemini</a> is looking for a skilled GCP Trainer to design and deliver high quality training programs on Google Cloud Platform (GCP) Technologies. The ideal candidate will combine strong technical knowledge of GCP services with excellent Communication and teaching skills, helping professionals and teams upskill in cloud technologies. Experience : 6-9 yearsNotice Period: Immediate to 30 Days Required Skills:• Pre-requisites:• Curriculum development: Selecting or designing a curriculum to meet the needs of the employees• Training: Conducting training sessions, such as workshops and seminars, to teach employees• Evaluation: Assessing the effectiveness of the training and making modifications based on the results• Maintaining records: Keeping records of training sessions and attendance• Certified Trainer (Preferred): Folks with GCP Educator L1 or L2 certification.• Non Certified Trainers: 2 or more GCP certification depending on competency development area.• Architect &amp; Infrastructure: Combination of PCA, Network Engineer, Security Engineer• Developer: ACE, DB Engineer and DevOps• Data: DB Engineer, ML Engineer To Apply - Send your resume.

Corporate Trainer

Training (Training Development ) AnalystIn these roles you will be responsible for: Responsibilities: <ul><li>Deliver monthly Language, Voice and Accent classroom/virtual training, support business through daily call monitoring and floor activity by working closing with the team and business requestors.</li><li>Reporting and tracking training effectiveness</li><li>Interviewing new hires</li><li>Regular and continuous touch base with floor and trainees to map improvement through coaching, feedback and communication-based projects</li></ul>Requirements for this role include: Key Skills: <ul><li>Communication Skills: Voice and Accent Training Delivery, Excellent communication skills, Excellent Facilitation/training skills</li><li>Skills: Coaching and Feedback</li><li>Skills: Proficient in MS Excel and MS PPT</li><li>Skills: Content Development </li></ul> Preferences:  - Optional (nice-to-have’s) <ul><li>Skills: Instructional Design Skills (a good-to-have skill)</li></ul>Required schedule availability for this position is Monday-Friday (2:00pm/6:00 pm to 12:00am/3:00 am IST).  The shift timings cannot be changed. Additionally, resources may have to work on weekends basis business requirement.

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