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Academic Counsellor What We’re Looking For:<ul><li>Strong communication and negotiation skills</li><li>A self-starter with a results-driven attitude</li><li>Passion for sales and meeting targets</li><li>&nbsp;&nbsp;0 to 6 Year of experience in sales</li></ul> What You’ll Get:<ul><li>Competitive salary + lucrative incentives</li><li>Fast-track career growth opportunities</li><li>Work with top industry professionals</li><li>Learn and grow in a dynamic, target-driven environment</li></ul> Share your resume now.

Infinity Learn

Academic Counsellor

Trainer IIJob Title:Trainer IIJob Description<h4>Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.</h4><h4>Role and  Key responsibilities:</h4><ul><li><h4>Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations           </h4></li><li><h4>Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment                      </h4></li><li><h4>Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities    </h4></li><li><h4>Accountable for achieving individual training performance metrics                   </h4></li><li><h4>Support and partner with Operations to transition agents from training to production environment, ensuring competency levels meet business standards</h4></li><li><h4>Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations                     </h4></li><li><h4>Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients</h4></li><li><h4>May support the Instructional Design team in designing and developing training materials for various instructional delivery methods including:  computer-based training, interactive classroom training and written job aids</h4></li><li><h4>Recommend curriculum modifications to Training Manager/Supervisor on the basis of internal customer feedback and/or Training Needs Analysis</h4></li><li><h4>Participate and contribute to continuous learning culture by maintaining engagement on change management, product and services releases, policies, processes, and procedures </h4></li><li><h4> Key skills and knowledge:</h4></li><li><h4>Bachelor's Degree in related field with two to four years of relevant experience preferred          </h4></li><li><h4>Strong communication skills, both written and verbal          </h4></li><li><h4>Proficient in Microsoft Office           </h4></li><li><h4>Demonstrated ability to multi-task, prioritize, and meet timelines of deliverables</h4></li><li><h4>Strong attention to detail                      </h4></li><li><h4>Sense of professionalism and ability to develop good relationships    </h4></li></ul><ul><li><h4>  Qualification : Accounts Graduate</h4></li></ul><h4>Disclaimer:-</h4><h4>'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for ‘recruitment’, ‘processing’ or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.</h4>Location:IND Bangalore - Embassy Manyata Business Park 4th Floor Block F2Language Requirements:Time Type:Full timeIf you are a California resident, by submitting your information, you acknowledge that you have read and have access to the <a href="https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/" rel="noopener noreferrer" target="_blank">Job Applicant Privacy Notice for California Residents</a>

Concentrix

Trainer

Executive / ASM - TrainingDate Posted:2025-06-16Country: IndiaLocation: MK Towers, #27, Longford Road, Shanti Nagar,Bangalore - 560 027, IndiaTitle: Assistant Manger TrainingLocation; Bangalore,  (with travel across Kerala, Karnataka, Tamil Nadu, and Andhra Pradesh &amp; Telangana)Education: BE / DEE / MBA added advantage.Experience: Elevator experience 8 to 15 years of experience..Reports To: Head – Field Engineering  and  Training &amp; DevelopmentJob Summary:We are seeking a dynamic and experienced person for the position to lead and manage training initiatives across our southern region and its operations. This role is responsible for planning, executing, and evaluating training programs that enhance the technical and soft skills of our field Associates, ensure compliance, and support business objectives.Key Responsibilities:Annual &amp; Monthly Training Planning:Develop and implement a comprehensive annual training calendar in collaboration with Human Resource and functional managers. Prepare monthly training schedules aligned with operational needs and generating reports management reviews.Deliver and oversee training programs for field teams across southern states ensuring consistency with company training standards.Training Facility Management:Manage the southern region training facility, ensuring it is well-equipped, maintained, and conducive to effective learning.Training Needs Analysis (TNA):Conduct regular TNAs with regional managers and supervisors to identify skill gaps and prioritize training interventions.Pre-Employment &amp; Induction Training:Facilitate onboarding and induction training for new hires, apprentices, and sales associates, ensuring alignment with structured training guidelines.Training Module Development:Design and customize training content in collaboration with the field engineering team and other internal stakeholders.Technical &amp; Soft Skills Training Delivery:Conduct technical training sessions independently and with subject matter experts. Facilitate soft skills training in partnership with HR.Training on Key Topics:Deliver sessions on quality tools, safety protocols, operational procedures, and other business-critical topics.Training Records &amp; Evaluation:Maintain accurate training documentation. Evaluate training effectiveness through feedback, assessments, and post-training reviews.Refresher &amp; Specialized Training:Plan and execute refresher courses and focused training based on performance data and evolving business needs.Policy Awareness &amp; Compliance:Conduct policy orientation sessions for new employees and ensure all training content adheres to company policies and regional regulations.Other Soft Skills:Strong facilitation, communication, and interpersonal skillsAbility to travel extensively across the southern regionProficiency in MS Office and Learning Management Systems (LMS)Fluency in English and at least one South Indian language is a plusIf you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.  You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.  When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.  We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.   Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do.  We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click <a href="https://www.otis.com/en/us/our-company/esg" rel="noopener noreferrer" target="_blank">here</a>.  Become a part of the Otis team and help us #Buildwhatsnext! Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.Privacy Policy and Terms:Click on this <a href="https://www.otis.com/corporate/privacy-policy/Job-Applicant/" rel="noopener noreferrer" target="_blank">link</a> to read the Policy and Terms<h4>Experience Level</h4>Executive Level

Otis Elevator Company India Ltd

Training Associate

KDNI-Consultant - Learning & Development HCA<ul><li>Together with the Functional Manager and Subject Matter Experts, understand the business problem, target audiences, learning needs, and develop learning and change objectives to implement in the proposed learning solution.</li><li>Effectively collaborate with the client team to identify the solution approach and design, and work through the design, development, and delivery phases.</li><li>Support the Functional Manager to develop/identify and take client buy-in on Critical-to-Quality (CTQ) measures for the project (Language Style guide, Guidelines, Checklists, templates, branding guidelines etc.) based on the project requirements.</li><li>Conduct Training Need Analysis (TNA) and develop the training curriculum.</li><li>Develop high-level and detailed content outlines as per the curriculum.</li><li>Develop and review training deliverables as per the agreed upon quality standards and ensure that the deliverable quality is as per the project quality parameters and industry standards.</li><li>Provide team members clear and effective feedback based on your reviews with the intent to develop their instructional design skills.</li><li>Collaborate with the different internal and client stakeholders to design and develop the relevant and effective training deliverable.</li><li>Ensure that the project meets all productivity targets as per the project plans.</li><li>Identify and share the risks with the Project Leads/Functional Manager to discuss possible solutions/mitigations/alternatives.</li></ul><ul><li>Together with the Functional Manager and Subject Matter Experts, understand the business problem, target audiences, learning needs, and develop learning and change objectives to implement in the proposed learning solution.</li><li>Effectively collaborate with the client team to identify the solution approach and design, and work through the design, development, and delivery phases.</li><li>Support the Functional Manager to develop/identify and take client buy-in on Critical-to-Quality (CTQ) measures for the project (Language Style guide, Guidelines, Checklists, templates, branding guidelines etc.) based on the project requirements.</li><li>Conduct Training Need Analysis (TNA) and develop the training curriculum.</li><li>Develop high-level and detailed content outlines as per the curriculum.</li><li>Develop and review training deliverables as per the agreed upon quality standards and ensure that the deliverable quality is as per the project quality parameters and industry standards.</li><li>Provide team members clear and effective feedback based on your reviews with the intent to develop their instructional design skills.</li><li>Collaborate with the different internal and client stakeholders to design and develop the relevant and effective training deliverable.</li><li>Ensure that the project meets all productivity targets as per the project plans.</li><li>Identify and share the risks with the Project Leads/Functional Manager to discuss possible solutions/mitigations/alternatives.</li></ul><ul><li>Bachelor’s degree from an accredited college/university or an MBA from an accredited college/university</li><li>5-7 years of experience working in the field of Instructional Design and Learning and Development</li><li>Strong skills in Microsoft Office, and rapid authoring tools such as Storyline, Camtasia, Captivate, and VYOND</li><li>Excellent communication skills and the ability to quickly establish a rapport with colleagues and clients</li><li>Strong organizational skills and the ability to prioritize work to meet strict deadlines</li><li>Excellent interpersonal skills</li><li>Ability to design, develop and deliver new age learning modalities, such as gamified learning, microlearning, mobile learning would be an added advantage.</li><li>In-depth knowledge and experience to identify, select and recommend a variety of training modalities, learning strategies and technologies for a learning solution.</li><li>Ability to apply proven learning methodologies and emerging technologies for adult learning.</li><li>Proficient in Instructional Design models, theories and Bloom’s taxonomy and have the ability to apply these in all ID tasks.</li><li>Proficient in rapid authoring tools such as Articulate / Captivate / Lectora / Camtasia and SAP Enable Now / WalkMe etc. and be comfortable with client proprietary authoring tools (The candidate should be aware of the technical functionalities and limitations of these tools.)</li><li>Exceptional design and writing skills along with strong editing and reviewing skills.</li><li>Ability to thrive in a fast-paced, project-driven environment.</li></ul><h4>Experience Level</h4>Senior Level

Kpmg India Services Llp

Consultant

Agile Trainer/CoachWhat We Look ForRequirements:<ul><li>5+ years of experience in product management, product coaching, or Agile transformation</li><li>Experience building product management capabilities and training programs</li><li>Deep understanding of product model / Agile frameworks and customer feedback loops</li><li>Excellent relationship-building, influencing, and organizational skills</li><li>Strategic thinker with a systems mindset and the ability to navigate complexity and ambiguity</li><li>Servant leader with exceptional coaching capabilities across individual, team, and leadership levels</li><li>Expert facilitation and training skills with the ability to adapt to various learning styles</li><li>Change management acumen to guide teams through transformation</li><li>Experience with design thinking, human centered design, hypothesis testing, value stream mapping, customer journey mapping, product discovery, experimentation, etc.</li><li>High emotional intelligence and empathy to build trust and influence without authority</li><li>Excellent communication and storytelling skills to inspire and educate</li><li>Committed to continuous improvement and capability development</li><li>Skilled facilitator of change who takes a collaborative and inclusive approach</li><li>Analytical mindset with experience in productivity and maturity assessments</li></ul>Preferred:<ul><li>Certifications such as AIPMM, POPM, PSPO, or equivalent</li><li>Experience managing a team of coaches / trainers</li><li>Industry expertise in Industrials, Manufacturing, or related sectors</li></ul><h4>Experience Level</h4>Mid Level

Johnson Controls Ltd

Trainer IIJob Title:Trainer IIJob DescriptionThe Trainer II is responsible for delivering client focused training to address the new hire, product update and recursive training requirement of Concentrix in support of client programs to ensure superior workforce preparation with best in class service and delivery. This position requires attaining and maintaining certification in the Trainer Certification Program (101/102), provides mentoring to Program Ready Trainers, curriculum review and modification as needed, and evaluation of training programs using various feedback methods.<h4>Essential Functions/Core Responsibilities           </h4><ul><li>Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations            </li><li>Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment                       </li><li>Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities     </li><li>Accountable for achieving individual training performance metrics                    </li><li>Support and partner with Operations to transition of agents from training to production environment, ensuring competency levels meet business needs (where required)                     </li><li>Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations                      </li><li>Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients</li><li>May support Instructional Design team in designing and developing training materials for various instructional delivery methods including; computer-based training, interactive, classroom training, and written job aids</li><li>Measure the effectiveness of training programs using various feedback methods – focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation </li><li>Recommend curriculum modifications to Training Manager/Supervisor on the basis of internal customer feedback and/or Training Needs Analysis </li><li>Participate and contribute to continuous learning culture by maintaining engagement on change management, product and services releases, policies, processes, and procedures           </li></ul>           <h4>Candidate Profile           </h4><ul><li>Bachelor's Degree in related field from a four-year college or university with two to four years of relevant experience preferred           </li><li>Proven experience in training methodologies, and soft skills (communication skills, critical thinking, time management, team building, etc.)            </li><li>Strong communication skills, both written and verbal           </li><li>Proficient in  Microsoft Office            </li><li>Demonstrated ability to multi-task, prioritize, and meet timelines on deliverable</li><li>Self-starter, sense of urgency, and works well under pressure                      </li><li>Strong attention to detail                       </li><li>Sense of professionalism and ability to develop good relationships           </li></ul>           <h4>Career Framework Role           </h4>Requires knowledge and experience in own discipline; still acquiring higher level knowledge and skillsAnalyzes possible solutions using standard procedures and principlesBuilds knowledge of the organization, processes and customers Solves a range of straightforward problemsReceives a moderate level of guidance and direction<h4>Disclaimer   </h4>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.Location:IND Gurgaon - Bld 14 IT SEZ Unit 1, 5th, 6th and 17th FlrLanguage Requirements:Time Type:Full timeIf you are a California resident, by submitting your information, you acknowledge that you have read and have access to the <a href="https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/" rel="noopener noreferrer" target="_blank">Job Applicant Privacy Notice for California Residents</a>

Trainer Expertise in training and development within the collections sector. Why Join Credgenics?<ul><li>Opportunity to work with cutting-edge technology in the collections industry.</li><li>Exposure to a global client base.</li><li>Collaborative and dynamic work environment.</li><li>Competitive compensation and growth opportunities.</li></ul> Share your updated resume now.

CREDGENICS

Sr. Manager, Training & QualityJob Title:Sr. Manager, Training &amp; QualityJob DescriptionConcentrix Corporation (NASDAQ: CNXC) is a global technology and services leader that powers the world’s best brands, today and into the future. We’re human-centered, tech-powered, intelligencefueled. Every day, we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise, helping over 2,000 clients solve their toughest business challenges. Whether it’s designing game-changing brand experiences, building, and scaling secure AI technologies, or running digital operations that deliver global consistency with a local touch, we have it covered. At the heart of everything we do lies a commitment to transforming the way companies connect, interact, and grow. We’re here to redefine what success means, delivering outcomes unimagined across every major vertical in 70 + markets. Virtually everywhere. Visit concentrix.com to learn more. Position: Sr. Manager, Training &amp; Quality The Role We are looking for a seasoned professional who would oversee training and quality as a function for a client in financial services. The identified resource is expected to lead standardization, adoption of best practices from the industry and implement the new concepts of training &amp; quality, which help meet our overall business objectivesEssential Job Elements:<ul><li>Lead TQ support for a new strategic offering, training and quality as a Service for our clients.</li><li>Provide Training and quality support, development of metrics and dashboards in line with customer requirements.</li><li>Ability to lead a team, coordinate with other locations and drive standardized practices.</li><li>Should meet and exceed client metrics: external &amp; internal quality metrics should be consistently green.</li><li>Strengthen quality &amp; training management processes/framework to improve delivery &amp; performance.</li><li>Accurately capture SLA/SLO Metrics, the reporting needs of each of the client and set up/customize processes to seamlessly meet client's expectation.</li><li>Drive continuous improvement program across processes.</li><li>Analysis of utilization, efficiency and available data for the process.</li><li>Undertake detailed process improvement studies and up skills the team members</li><li>Ability to get out of the box ideas and Process Improvement Initiatives in the process</li><li>Translate key business drivers to performance requirements and accordingly identify/design learning interventions that provide greater flexibility of learning options.</li><li>Should drive Process Control &amp; Compliance in addition to managing Audit requirements.</li><li>Innovate new ways of learning and help drive adoption of Tech infused learning solutions.</li><li>Lead Governance &amp; performance reviews for areas driven by T&amp;Q team.</li><li>Mentor Green Belt/Yellow Belt projects</li></ul>Profile and Experience: <ul><li>11+ years of industry experience in Quality &amp; Training domains in contact center customer service domain in banking processs, especially in fincrime, fraud, and disputes.</li><li>Exposure to different improvement frameworks like six sigma, lean. Six Sigma Black Belt certification is preferred knowing the Global scale and impact of the role.</li><li>Successful track record of improving performance against quality, efficiency, and effectiveness metrics, and meeting/exceeding contractual service level performance requirements.</li><li>Strong client-facing skills with excellent communication, negotiation and conflict management skills.</li><li>Strong Process Knowledge and Compliance to Multiple Audit procedures.</li><li>Thorough knowledge of MS office tools like Power point &amp; excel are critical for the job</li><li>Experience in implementing innovative solutions and driving technologies, automation.</li><li>Analytical acumen and the ability to streamline complex processes. </li></ul>Location:IND Gurugram - 2nd Flr RMZ Infinity Plot No. 15Language Requirements:Time Type:Full timeIf you are a California resident, by submitting your information, you acknowledge that you have read and have access to the <a href="https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/" rel="noopener noreferrer" target="_blank">Job Applicant Privacy Notice for California Residents</a><h4>Experience Level</h4>Senior Level

Quality Manager

Learning & Awareness Manager<ul><li>Service Offering Development<ul><li>Build modular, customizable cybersecurity learning offerings tailored for various customer personas—plant operators, SOC teams, CISOs, compliance teams, OEMs, and partners.</li><li>Translate in-house knowledge into structured learning paths across OT/IT security, secure architecture, threat hunting, incident response, and compliance.</li></ul></li><li>Program Design &amp; Delivery<ul><li>Design blended learning formats including instructor-led sessions, e-learning modules, gamified simulation centre, and certification-aligned workshops.</li><li>Collaborate with internal SMEs, service heads, and partners to co-develop and deliver high-quality training experiences.</li></ul></li><li>Develop service packages, pricing models, and enablement collaterals for marketing and sales.</li><li>Customer Engagement &amp; Customization<ul><li>Work with Sales and GTM teams to understand client needs and design context-specific training programs (e.g., SCADA security for ports, NIS2 awareness for European utilities).</li><li>Lead pre-sales conversations and demos with client stakeholders to position the L&amp;D offering.</li></ul></li><li>Partnership and Certification Ecosystem<ul><li>Build partnerships with OEMs, certification bodies, and academia to create certified programs (e.g., OT Security Foundation, SOC Analyst Level 1/2, Industrial Incident Response).</li><li>Ensure content is aligned with frameworks like NIST, IEC 62443, ISO 27001, and industry compliance requirements.</li></ul></li><li>Impact and Metrics<ul><li>Track delivery outcomes, learner feedback, certification rates, and impact on client cybersecurity maturity.</li><li>Create dashboards to measure service performance and business impact.</li></ul></li></ul>Personality Traits<ul><li>Entrepreneurial and commercially driven</li><li>Highly structured and outcomes-focused</li><li>Strong presenter and communicator</li><li>Passionate about cybersecurity enablement and capacity-building</li><li>Comfortable operating across business, technical, and partner interfaces</li></ul>Skills:<ul><li>Expertise in instructional design, curriculum development, and technical storytelling.</li><li>Proficiency in using tools like Articulate, LMS platforms, simulation centre, and e-learning design suites.</li><li>Commercial mindset with the ability to define and manage L&amp;D as a revenue stream.</li><li>Ability to handle client engagements, sales support, and end-to-end service delivery.</li></ul>Qualifications:<ul><li>Graduate/Postgraduate in Cybersecurity, Engineering, Instructional Design</li><li>Certifications in L&amp;D, Instructional Design, or relevant cybersecurity areas (e.g., CISSP, GICSP) preferred.</li></ul>Experience:<ul><li>8+ years of experience in cybersecurity training, L&amp;D design, or consulting, with a focus on enterprise or industrial clients.</li><li>Proven experience designing and delivering external training services as part of a business offering.</li><li>Strong understanding of OT/IT security concepts and audience-specific delivery (technical vs. operational vs. executive).</li></ul><h4>Experience Level</h4>Mid Level

Adani Enterprises Ltd

Academic Mentor

STEP Learning Experience & Delivery, Manager<h4>Company Description</h4>It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.<h4>Job Description</h4>The Team : The Global Learning &amp; Development (GLD) team designs, develops and delivers learning solutions for ServiceNow’s Success, Technology, Experience, and Platform (STEP) Organization. GLD sits within the ServiceNow’s Global People organization, supporting the Chief Product Officer / Chief Operating Officer in driving operational excellence within the STEP learning community. We are passionate about making ServiceNow an incredible workplace for every employee. We partner with leaders across the organization to support their business priorities through innovative training programs for their teams.Role : In this role, you will partner cross-functionally with ServiceNow’s Success, Technology, Experience, and Platform (STEP) stakeholders and subject matter experts (SMEs) to translate business priorities into learner-centric and AI-first learning and experiences which engage and delight target audiences while addressing critical skill and knowledge gaps.The ideal candidate is an energetic facilitator, bringing dynamic delivery methods to engage learners with innovative experiences to increase retention, growth and fun. In addition, you will consult in the design and development of experiential training programs including new hire onboarding, soft skills programs, manager training, in-role development, and more. You are highly motivated and driven to take initiative and self- manage, while making timely decisions and seek help when necessary. Essentials also include a growth mindset and embracing continuous learning by proactively seeking personal and professional growth opportunities.The ideal candidate thrives on solving challenging problems and has a knack for making even the most complex topics seem simple. In addition, you are a strategic thinker, enthusiastic educator, and willing to take risks to drive impact in a fast-changing AI driven environment.What you get to do in this role:<ul><li>Deliver in-person and virtual programs with enthusiasm and energy, focused on learner experience, to engage learners and help build an AI native culture</li><li>Welcome new hires, current employees, and customers into the STEP organization with onboarding programs and in-role experiences including role specific skill programs to audiences of various levels</li><li>Act as a central point of contact and thought partner for in-person and virtual instructor-led training in Asia Pacific Japan region</li><li>Contribute and partner with learning teams to identify business challenges and develop learner experiences, including scenarios and engagement strategies across multiple roles and skills</li><li>Design and maintain repeatable human-centered learning frameworks to help scale learner development</li><li>Build trust and credibility with key stakeholders and SMEs to develop course specifications, gather course content, and develop materials</li><li>Review feedback and refine course materials to support instructor and learner needs</li><li>Innovate and reimagine existing learning solutions</li><li>Manage projects on time, self-directed</li><li>Travel up to 20% globally per year</li></ul><h4>Qualifications</h4>To be successful in this role you have:<ul><li>Bachelor’s degree or equivalent with Minimum 5-7 years delivering and consulting on learning experiences in-person and virtually in a corporate environment or equivalent</li><li>Ability to build trusted relationships high-level stakeholders and across functions</li><li>Understanding of AI technologies and their application in learning and workflow (e.g. GenAI, intelligent automation)</li><li>Passion for developing thoughtful AI-driven learning experiences with an understanding of audience needs</li><li>Demonstrates understanding and application of ADDIE model and Adult Learning Principles for designing and delivering instructor-lead and blended learning programs</li><li>Proven ability to work in inclusive, high-performing teams, maintaining a high level of productivity, and resilience in dynamic environments.</li><li>Ability to translate complex concepts into actionable learning experiences</li><li>Comfort working and experimenting in a fast-moving agile environment</li><li>Excellent facilitation and communication skills</li><li>Experience with virtual training platforms and tools</li><li>Solid understanding of the Microsoft Office suite of products (Word, Excel, PowerPoint, OneNote, SharePoint, Teams, Outlook, Copilot)</li><li>High positive energy with a growth mindset (“can do” attitude)</li></ul> JV20<h4>Additional Information</h4>Work PersonasWe approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. <a href="https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/other-document/careers/new-world-of-work-personas.pdf">Learn more here</a>. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.Equal Opportunity EmployerServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. AccommodationsWe strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact <a href="mailto:globaltalentss@servicenow.com">globaltalentss@servicenow.com </a>for assistance. Export Control RegulationsFor positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license. <h4>Experience Level</h4>Mid Level

SERVICENOW SOFTWARE DEVELOPMENT INDIA PRIVATE LIMITED

Senior Customer Delivery Manager

Curriculum Developer, Sales EnablementWe’re in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here, you lead with innovative thinking, grow along with us, and join the smartest team in the industry.This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us.What you will be doingPure Storage is committed to providing best-in-class learning experiences for our worldwide seller community. We're looking for a talented, enthusiastic, and accomplished learning professional to join our Global Enablement organization to create courses, assessments, and enablement experiences for our Global Sales Organization, which includes sales, partner sales, and sales leader roles.As a curriculum developer, you will be responsible for developing and updating sales-focused training courses, curriculum, and materials, covering sales processes, sales tools and technology, and sales skills to support strategic sales initiatives and go-to-market (GTM) objectives. With this opportunity, you will leverage your skills and experience in curriculum design and development to help build and maintain sales training in a growing and rapidly evolving go-to-market organization that delivers incredible outcomes for our customers. The ideal candidate is extremely learner-focused and driven to innovate as we build and transform how we train and develop our Global Sales organization. The right candidate is creative, driven, not afraid to roll-up their sleeves, and has demonstrated an ability to address real learning needs and revolutionize the way people learn. This individual will need to be self-motivated, willing to learn, highly conceptual, receptive to feedback, and have what it takes to challenge the status-quo. Key responsibilities include:<ul><li>Developing and designing sales training courses for a variety of training modalities, including on-demand (eLearning), live virtual and in-person experiences, peer-to-peer learning, and assessments.</li><li>Working in collaboration with the US-based team to define course requirements, create course deliverables, and manage the work through, potentially including the delivery of the course. Key activities include:</li><ul><li>Developing course facilitation, instructor, and student guides. </li><li>Managing, maintaining, and updating training materials and course catalogs.</li><li>Developing and maintaining hands-on activities and labs.</li><li>Aligning sales curriculum to company initiatives and roadmap.</li><li>Incorporating Pure sales strategy and process into product training applying knowledge of sales processes, tools, methodology, and skills into training.</li><li>Implementing course updates based on survey feedback and field feedback.</li></ul><li>Collaborating with content creators across the company to identify the best content possible to accelerate the success of the audience.</li><li>Bringing a creative approach to learning and teaching.</li></ul><ul><li>Conducting reviews and implementing feedback from stakeholders, SMEs, and design managers to ensure high quality standards of deliverables</li></ul>What you bring to the team<ul><li>BTech (Computer science) or BSc. Computer Science or BCA or or an equivalent degree.</li><li>Bachelor’s degree in Instructional Design, Education Technology, or similar field, or a completion of a certificate program would be preferred.</li><li>Minimum of 5 years working in a Curriculum Development or Instructional Design role and worked on Sales training.</li><li>Excellent English verbal and written communication skills, including skills in collaborating with subject matter experts and managers to help write, design, and develop, and manage projects.</li><li>Experience working in a sales enablement organization and/or field role. </li><li>Experience in instructional design (Bloom's taxonomy, Gagne’s 9 principles, ADDIE, ARCS model, etc.), criterion-referenced instruction, performance-based delivery, and developing, leading, and implementing design projects.</li><li>Experience using content generation tools (Articulate Storyline360, Articulate Rise360, Adobe Captivate, or similar).</li><li>Skilled in the creation, implementation, and validation of assessments to measure the effectiveness of training to achieve business priorities and significantly impact results.</li><li>Experience using video editing tools (Final Cut, Adobe Creative Cloud, Adobe Premiere, After Effects, Camtasia, or similar).</li><li>Able to use G suite applications (Google Slides, Docs, Sheets, etc.)</li><li>Demonstrated knowledge of technical solution areas, including databases, analytics, containers, etc., is a strong plus.</li><li>Experience with general principles of graphic design is a strong plus.</li><li>Experience with current instructional innovation and technology, such as AI tools, gamification, AR/VR  is a strong plus. </li></ul>Assessment will be provided by the recruiter and you need to submit the assessment.WHAT YOU CAN EXPECT FROM US:<ul><li>Pure Innovation: We celebrate those who think critically, like a challenge and aspire to be trailblazers.</li><li>Pure Growth: We give you the space and support to grow along with us and to contribute to something meaningful. We have been Named Fortune's Best Large Workplaces in the Bay Area™, Fortune's Best Workplaces for Millennials™ and certified as a Great Place to Work®!</li><li>Pure Team: We build each other up and set aside ego for the greater good.</li></ul>And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources and company-sponsored team events. Check out <a href="http://purebenefits.com">purebenefits.com</a> for more information.ACCOMMODATIONS AND ACCESSIBILITY:Candidates with disabilities may request accommodations for all aspects of our hiring process. For more on this, contact us at <a href="mailto:TA-Ops@purestorage.com">TA-Ops@purestorage.com</a> if you’re invited to an interview.OUR COMMITMENT TO A STRONG AND INCLUSIVE TEAM:We’re forging a future where everyone finds their rightful place and where every voice matters. Where uniqueness isn’t just accepted but embraced. That’s why we are committed to fostering the growth and development of every person, cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership. Pure is proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire.<h4>Experience Level</h4>Mid Level

Pure Storage India Pvt Ltd

Curriculum Designer

Service Team Lead II - Learning & DevelopmentAbout the RoleOur Community Operations Managers and Community Support Teams are built upon the foundation that is laid during the learning and onboarding time. CommOps is all about process efficiency, and as an L&amp;D Delivery team lead, you would be ensuring that these teams of rockstars are able to continuously provide world class support to everyone involved in the Uber experience. This role is about building a solid foundation for our COE and BPO Learning programs, scaling it beyond what is today, and pre-empting what it will need to be tomorrow.Work alongside our Community Operations Leadership team and own the action plans and initiatives for Learning Delivery programs for APAC. This multifaceted role requires quick thinking and proficiency in leading a team of Learning specialists, responsibilities include:<ol><li>Develop and own the tactical Learning Delivery execution in your geo by understanding its needs, setting department goals and empowering your team to create and execute on established lead measures.</li><li>Partner with the APAC L&amp;D Instructional Design Team to develop, and maintain new and existing learning programs for the COE and partner BPOs.</li><li>Partner with BPO L&amp;D Leads on execution of learning programs, standardization of delivery and continuously improving BPO learner experience.</li><li>Lead and support a team of APAC L&amp;D Learning Delivery Specialists to drive KPI performance in thru effective implementation and execution of training programs.</li><li>Build business intelligence around Training KPIs; consistently track and analyze the impact and quality of learning experience to agent performance.</li><li>Use Industry Standard L&amp;D best practices to continuously improve APAC’s L&amp;D program.</li></ol>Your Impact in Role<ol><li>Learning and Development Initiatives: Periodically evaluate APAC learning needs and develop learning delivery initiatives for your assigned geo.</li><li>People Development: Look after the development of Learning Delivery Specialists/Sr. Learning Delivery Specialists on training implementation and Uber Manager Qualities thru coaching, mentoring and formal training programs.</li><li>Department Engagement: Frequently motivate, engage and recognize efforts of the Learning Delivery Team through an established engagement and R&amp;R program.</li><li>APAC L&amp;D Delivery Program Owner: Partner with APAC L&amp;D Instructional Design Team, COE Operations, Cx, VMs and other xFN teams to understand learning needs and implement learning programs to fulfil these needs.</li><li>BPO Learning Program Partner: Partner with BPO L&amp;D Delivery Lead to support partner BPO Learning Delivery execution of Uber regional and global L&amp;D programs and ensure standardized and quality delivery.</li><li>Business Intelligence: Develop process for tracking and monitoring training performance and insights to drive Nesting and 0-30 day performance and attrition.</li><li>Process Implementation and Change Management: Effectively execute and communicate training processes and changes to ensure understanding and compliance.</li><li>Thought Partnership: Build and consistently maintain relationships with Operations, BPOs and regional stakeholders (RCOs) and provide insights for improvement</li><li>Project Management: Support &amp; sponsor proposed L&amp;D initiatives and experiments to improve training for the APAC L&amp;D and its lines of business.</li></ol>The Experience You’ll Bring---- Basic Qualifications ----<ol><li>Experience: 3+ Minimum Years of Experience with Learning and Development and 3-5 years of operations management/general management/ support experience</li><li>Learning and Development: Learning and Development tactical action planning and operational execution</li><li>People Management and Leadership Experience: Managing 5 or more trainers/senior trainers</li><li>Balance attention to detail with swift execution: We need to do things quickly, and we need to do them well. Balancing those can be challenging, and this should be a strength</li><li>Clear communicator: You are a clear and concise communicator with the ability to synthesize a lot of information quickly, highlight the key takeaways, and disseminate actionable insights</li><li>Explorer: The ability to self-serve, investigate and get the data we require will make you much more effective in this role. A self-starter attitude is a must!</li><li>A high bar across the board: From your own contributions, to the people you work with, to the products you work on. Always playing to win.</li><li>Flexibility: Ability to work with remote teams and across time zones to develop action plans and foster a cohesive and creative work environment</li><li>Stakeholder Management: Ability to build and maintain strong stakeholder relationships</li></ol>Uber Manager Qualities<ol><li>Sets Vision: Sets vision and strategy across people and process and establishes team purpose and plans for execution</li><li>Builds Trust: Demonstrates personal excellence with empathy, authenticity, inclusivity, and fairness.</li><li>Grows and Adapts: Shows the ability to adapt with resilience and humility</li><li>Operationalizes: Ensures operational efficiency and impact</li><li>Develops and Coaches: Invests time in coaching and supports the development of others</li><li>Connects: Fosters collaboration within and across teams</li></ol>Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let’s move it forward, together.Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to <a href="mailto:accommodations@uber.com">accommodations@uber.com</a>.

Uber India Technology Private Limited

Training and Development Manager

Academic Counsellors (Field Sales) <ul><li>Experience: Only candidates with prior Ed-tech sales experience will be considered</li><li>Working Model: 6 days a week (Monday week-off)</li><li>Requirement: Own laptop mandatory</li><li>CTC: Up to 5 LPA + lucrative incentives</li></ul> Share your resume now.

Trainer (L&D) What you’ll do:<ul><li>Train new joiners on products, processes &amp; soft skills</li><li>Design &amp; deliver impactful training sessions</li><li>Build monthly calendars &amp; training content</li><li>Measure effectiveness &amp; continuously improve</li><li>Collaborate with HR, SMEs &amp; business teams</li></ul> What we’re looking for:<ul><li>1–3 years of training experience</li><li>Great communication &amp; facilitation skills</li><li>Strong in MS Office (Excel &amp; PPT)</li><li>Energetic, proactive, and data-driven</li></ul> Share your updated resume now.

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