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Interns 2026_Application ID<h4>Position:</h4>Interns 2026_Application ID<h4>Job Description:</h4>Principal Accountabilities: • Currently enrolled and pursuing a Bachelor’s or Master’s Degree  • Strong verbal and written communication skills • Ability to prioritize based on opportunities and effectively multitask • Proficient with MS Office  • Customer Service and detail oriented mind set Job Complexity• Varies based on role Experience / Education • Varies based on role<h4>Location:</h4>IN-GJ-Ahmedabad, India-Ognaj (eInfochips)<h4>Time Type:</h4>Full time<h4>Job Category:</h4>Business Support<h4>Experience Level</h4>Entry Level

Arrow Electronics India Pvt Ltd

intern

L&D-Audit AM -GGNJob details​Proposed designation​ Assistant Manager​Role type​ Assistant Manager ​Reporting to ​ Manager or Above​Geo to be supported​ KGS​Work timings​ 9:00 AM – 5.30 PM (Subject to delivery requirements)​​Roles &amp; responsibilities ​Extensive delivery of technical training sessions.​Develop/customise available training programmes as per the needs of the business and obtain a strong understanding of what these are;​Gain understanding of all ISQM policies including applicability of all DCD’s on applicable courses, be accountable and for the controls (ISQM1) related to technical training deployment and monitoring at KRC​Take responsibility for the implementation and operation of all controls contained in the L&amp;D process.​Monitor and analyze the effectiveness of learning and development programs to promote a culture of continuous development;​Ensuring that the training room, invites, pre/post course, facilitator retain booking are done on a timely basis​Manage the effectiveness of e learning and Global Learning Management System (GLMS) system and ensure timely allocation and completion of courses (including pre/post) within stipulated timelines for business units.​Manage training related work which includes preparation andfinalization of nominations, holding calls with the facilitators toensure that the trainers are well versed with the content andresolve query wherever required, maintenance of pre/post coursestatus tracker etc;​Maintain and update training curriculum and course material asand when required;​Ensure timely preparation and review of monthly/quarterly MIS;​Ensure ongoing compliance with UK Learning policies and othermember firm policies wherever applicable processes by [readingcommunication updates, reading the portal, asking for additionalcoaching, attending regular catch ups]​Support the course manager in the deployment of theirrespective MF ​Assist in planning of the training calendar and managing relatedlogistics;​Coordinate with other location to ensure smooth planning anddelivery of training session;​Assist course manager in the review new courses and tailor themin accordance with KRC requirement​Manage day to day L&amp;D operations effectively and efficiently byensuring that the deadlines are met​drive best practices and standardization across locations inrespective business units​Have sufficient knowledge of audit methodology includingknowledge of KAEG as relevant to the areas I amfacilitating/reviewing, performing my own research and learningas required.​​Educational qualifications ​Bachelor’s Degree from a reputed University.​Work experience​Relevant experience in resource management for 6-10 years.<h4>Experience Level</h4>Mid Level

Kpmg India Services Llp

Audit Assistant Manager

Training ExecutivePOSITION SUMMARY Meet with managers, department and division heads to discuss staffing needs, recruitment needs, open requisitions, and required/desirable qualifications. Develop learning strategies and plans with management based upon deficiencies identified in a Needs Assessment. Design, develop, and produce training materials (e.g., facilitator/participant workbooks, manuals, brochures, job aids, posters). Prepare for training classes (e.g., materials, setup classes, breakdown classes). Design and create interactive training in various formats. Conduct stand-up training to groups of employees. Monitor and ensure departments are conducting safety training and orientation. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONSEducation: High school diploma or G.E.D. equivalent.Related Work Experience: At least 1 year of related work experience.Supervisory Experience: At least 1 year of supervisory experience.License or Certification: None  


  

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<h4>Experience Level</h4>Executive Level

Marriott Hotels India

Training Associate

Technical TrainerAbout ZscalerServing thousands of enterprise customers around the world including 45% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. We built the Zscaler architecture from the ground up as a platform that could extend to new features and services. Our Product Management team takes hold of this massive opportunity to deliver our customers a growing portfolio of never-before-seen capabilities in threat prevention, visibility, scalability, and business enablement. Our product managers are champions of innovation with a shared vision for Zscaler and the limitless possibilities of cloud security. Join us to make your mark on the planning and product roadmap at the forefront of the world's cloud security leader.We're looking for an experienced Technical Trainer to join our Cyber Academy team. Reporting to the Manager, Technical Training Delivery, you'll be responsible for:<ul><li>Instructing Zscaler technical courses and certifications online and in-class with professionalism and effective techniques</li><li>Configuring and troubleshooting Zscaler training environments, including Zero Trust Exchange, Cloud Protection solutions, and network services, while managing remote labs, configuring student pods, and resolving issues</li><li>Managing class rosters, track attendance, and collect post-class surveys</li><li>Providing support and assistance to students as needed</li><li>Delivering training onsite or virtually, with up to 90% travel, including remote locations in India, and flexibility across APJ time zones</li></ul>What We’re Looking for (Minimum Qualifications)<ul><li>4+ years of experience in technical training</li><li>Detail-oriented with the ability to tailor training to the target audience</li><li>Ability to mentor and influence effectively</li></ul>What Will Make You Stand Out (Preferred Qualifications)<ul><li>Experience as a technical instructor in network security, cloud, or SaaS technology</li><li>Bachelor’s degree in a technology major with a minor in communications, or equivalent technical/communications certifications</li><li>Strong classroom skills: presentation, listening, engagement, cultural sensitivity, and understanding</li></ul>#LI-Hybrid#LI-KM8At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:<ul><li>Various health plans</li><li>Time off plans for vacation and sick time</li><li>Parental leave options</li><li>Retirement options</li><li>Education reimbursement</li><li>In-office perks, and more!</li></ul>Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits <a href="https://www.zscaler.com/careers">here</a>.By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the <a href="https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf">Know Your Rights: Workplace Discrimination is Illegal </a>link.Pay TransparencyZscaler complies with all applicable federal, state, and local pay transparency rules.Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

Zscaler Softech

Computer Science Educator

Senior Associate DirectorRole<ul><li>Work with KGS Advisory Learning Leader to create strategies with emphasis on stakeholder relationships to deploy L&amp;D solutions</li><li>In collaboration with Managed Services Business stakeholders and Advisory Learning Leader, create and execute Service Line specific partnership strategies for the L&amp;D function. </li><li>Lead a People Development pillar for specific career level across the firm. </li><li>Oversee the day-to-day L&amp;D operations and L&amp;D budget utilization across locations and service lines </li><li>Plan, lead, participate in and deliver on national and global projects with cross-location teams</li><li>Deliver workshops on topics based on needs that come up from time to time, including leadership, teaming, innovation, change management and any specialized topics across locations</li><li>Work with key stakeholders, including other centers, service line leaders, operations heads, and peers to identify upcoming needs and lead initiatives aimed at catering to these needs</li><li>Lead and participate in Global projects to bring best practices and standardization</li><li>Play a key role in contributing to L&amp;D goal setting and management</li><li>Set goals and conduct performance appraisal for team members</li><li>Drive Senior Leadership training initiatives across centers</li></ul>Behavioral / team skills<ul><li>Demonstrate expert working knowledge of L&amp;D concepts, theories, and processes</li><li>Have working knowledge of MS Excel and MS PowerPoint</li><li>Possess exceptional and demonstrable presentation and facilitation skills and have experience handling audiences from multiple functions and from entry level to middle and senior management</li><li>Possess outstanding interpersonal, customer service and relationship building skills</li><li>#KGS</li><li>#LI-DB3</li></ul>Experience<ul><li>Minimum 15 years of professional experience of which at least 7 in the L&amp;D function of a large corporation</li><li>Experience in managing end to end learning process from design conception to deployment</li><li>Stand-up facilitation experience of at least 7 years</li><li>Strong experience in building stakeholder relationships and managing projects</li><li>Have excellent written and spoken English skills</li><li>#KGS</li><li>#LI-DB3</li></ul><h4>Experience Level</h4>Mid Level

Training and Development Manager

Communication CoachAbout TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.It started with one ridiculously good idea - Create a different breed of BPO! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion; exploring new technologies, being ready to handle any challenge in a moment’s notice, mastering consistency in an ever-changing world – that’s what it takes to get there. If that's something you want to be a part of, apply today! The Communication Coach is responsible for helping Teammates develop language and communication skills. The main tasks of the role are the following: design, develop, implement, track and measure effectiveness of the learning intervention provided. The Communication Coach is also expected to take part in a near hire onboarding program. The Communication Coach is expected to be a great communicator with the ability to effectively describe complex ideas and processes to different audiences. An effective Communications Coach is highly organized, proficient in time management, and is comfortable speaking and interacting in front of an audience. Responsibilities: • Conduct a study to identify language and communications training needs • Create a plan to prioritize intervention for each type of communication learning need • Collaborate with the training manager in creating the Language and Communication training calendar for the year to equip and fill in competency gaps • Design, develop, implement, measure effectiveness, and track strategic and tactical Leadership and Communications Skills Trainings • Schedule and facilitate appropriate coaching sessions • Oversee and facilitate workshops and individual coaching sessions when appropriate • Prepare training aides such as module summaries, videos, and presentations • Train and guide new employees • Develop monitoring systems to ensure that progress of all employees in the program is being tracked • Align with the established training strategy and determine the appropriate methodology to be used • Partner with external vendors who can help in supplementing internal training courses Qualifications: • At least 2 years of Language and Communications Coaching/Training experience in either the BPO, Contact Centre, KPO, or Digital Marketing industries • Solid knowledge and experience in Language specific measures and interventions • Excellent facilitation skills • Strong English speaking and writing • Knowledge and experience on Effectiveness Measures for both language and communications • Project Management Skills • Stakeholder Management Skills • Excellent Coaching Skills• Partnership and relationship building skillsHow We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.We invite you to explore all TaskUs career opportunities and apply through the provided URL <a href="https://www.taskus.com/careers/" rel="noopener noreferrer" target="_blank">https://www.taskus.com/careers/</a>.<h4>Experience Level</h4>Senior Level

Taskus India Private Limited

Communication Skills Trainer

Senior Learning Experience ManagerAbout TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.As per PIDHow We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.We invite you to explore all TaskUs career opportunities and apply through the provided URL <a href="https://www.taskus.com/careers/" rel="noopener noreferrer" target="_blank">https://www.taskus.com/careers/</a>.<h4>Experience Level</h4>Senior Level

Academic Mentor

Team Member - Training-HO & SUPPORT-Training Job Responsibilities:- <ul><li>The HF trainer will be responsible for leading Pan India training initiatives for the HF Channel </li><li>Manage learning and development objectives of the HF businesses</li><li>Collaborate with the internal stakeholders for a thorough Training Need Analysis (TNA) to design and curation of effective, technology-enabled learning solutions and content</li><li>Enable continuous learning across the talent lifecycle through the interplay of live and digital learning</li><li>Ensure excellent participant learning experience through delivery and seek feedback and measure business impact regularly to determine training effectiveness</li><li>Build and maintain monthly training calendars, training records, attendance and manage the administrative requirements of the training program. </li><li>Perform administrative tasks such as scheduling classes, setting up of systems/equipment and coordinate with the learners for enrolments in the batches </li><li>Conduct training programs with the goal of improvements in sales metrics such as productivity, SOP achievement in lines with customer centricity</li><li>Ensure right solution providing behaviour, ethics and practices are embedded through the training imparted in with the business goals, standards and regulations</li><li>Regular updates to the business in terms of feedbacks received from the training sessions including competition benchmarking, managing rejections</li><li>Ensure 100% completion of Job Ready parameters (LMS Course Tracking, Induction Attendance, Induction Assessments) and share weekly updates with the business</li><li>Travel to field and other business locations as required Ensure on-going skilling of trainers for effective delivery</li></ul> Experience:- Min 4-5 years of experience in Mortgage background with a good understanding of Sales. Skills to be proficient in:- <ul><li>Good stakeholder management, influencing skills.</li><li>Should have good English speaking skills (mandatory)</li><li>Good analytical skills and a “do what it takes to get job done” attitude</li></ul> <h4>Experience Level</h4>Mid Level

Kotak Mahindra Bank

Training Supervisor

Sr Training & Quality ManagerJob Title:Sr Training &amp; Quality ManagerJob DescriptionJob Description Summary Concentrix Corporation (NASDAQ: CNXC) is a global technology and services leader that powers the world’s best brands, today and into the future. We’re human-centered, tech-powered, intelligencefueled. Every day, we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise, helping over 2,000 clients solve their toughest business challenges. Whether it’s designing game-changing brand experiences, building, and scaling secure AI technologies, or running digital operations that deliver global consistency with a local touch, we have it covered. At the heart of everything we do lies a commitment to transforming the way companies connect, interact, and grow. We’re here to redefine what success means, delivering outcomes unimagined across every major vertical in 70 + markets. Virtually everywhere. Visit concentrix.com to learn more.• Lead TQ support for a new strategic offering, training and quality as a Service for our clients.• Provide Training and quality support, development of metrics and dashboards in line with customer requirements.• Ability to lead a team, coordinate with other locations and drive standardized practices.• Should meet and exceed client metrics: external &amp; internal quality metrics should be consistently green.• Strengthen quality &amp; training management processes/framework to improve delivery &amp; performance.• Accurately capture SLA/SLO Metrics, the reporting needs of each of the client and set up/customize processes to seamlessly meet client's expectation.• Drive continuous improvement program across processes.• Analysis of utilization, efficiency and available data for the process.• Undertake detailed process improvement studies and up skills the team members• Ability to get out of the box ideas and Process Improvement Initiatives in the process• Translate key business drivers to performance requirements and accordingly identify/design learning interventions that provide greater flexibility of learning options.• Should drive Process Control &amp; Compliance in addition to managing Audit requirements.• Innovate new ways of learning and help drive adoption of Tech infused learning solutions.• Lead Governance &amp; performance reviews for areas driven by T&amp;Q team.• Mentor Green Belt/Yellow Belt projects.Profile and Experience:• 11+ years of industry experience in Quality &amp; Training domains in contact center customer service domain.• Experience in banking domain is preferred.• Exposure to different improvement frameworks like six sigma, lean. Six Sigma Black Belt certification is preferred knowing the Global scale and impact of the role.• Successful track record of improving performance against quality, efficiency, and effectiveness metrics, and meeting/exceeding contractual service level performance requirements.• Strong client-facing skills with excellent communication, negotiation and conflict management skills.• Strong Process Knowledge and Compliance to Multiple Audit procedures.• Thorough knowledge of MS office tools like Power point &amp; excel are critical for the job• Experience in implementing innovative solutions and driving technologies, automation.• Analytical acumen and the ability to streamline complex processesLocation:IND Gurugram - Ground Floor 243 Tower A SP Infocity Udhyog Vihar Phase - 1Language Requirements:Time Type:Full timeIf you are a California resident, by submitting your information, you acknowledge that you have read and have access to the <a href="https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/" rel="noopener noreferrer" target="_blank">Job Applicant Privacy Notice for California Residents</a><h4>Experience Level</h4>Senior Level

Concentrix

Quality Manager

Executive/Senior Executive Training & Quality Assurance - Vikhroli EastAbout the Role:<ul><li>The Executive/Senior Executive will be responsible for the identification, delivery, and evaluation of training and quality initiatives to enhance team performance and process effectiveness.</li><li>The incumbent will report to the Head - Contact Centre. The incumbent will have to work as part of a multi-functional team, and this involves collaboration with the internal team and external stakeholders.</li></ul>Job Responsibilities:<ul><li>Identify and analyse training needs (TNI - Training Need Identification &amp; TNA - Training Need Analysis) &amp; create actionable training plans based on it</li><li>Conduct situation-based training and refresher sessions</li><li>Teach communication and navigation skills effectively</li><li>Create and update call scripts; conduct mock call sessions for various scenarios</li><li>Develop training modules, scripts, mock sessions, and Product Knowledge Tests (PKTs)</li><li>Perform random sampling and monthly call audits to identify process gaps</li><li>Monitor and evaluate call performance to ensure consistent quality</li><li>Use audit insights to improve training content and processes continually</li></ul>RequirementsKey Result Areas:<ul><li>Training Needs Analysis</li><li>Quality Monitoring</li><li>Script Development</li><li>Mock Call Sessions</li><li>Call Audits</li></ul>Competencies (Skills essential to the role):<ul><li>Excellent Communication Skills</li><li>Training Delivery</li><li>Logical Reasoning</li><li>Effective feedback delivery</li></ul>BenefitsWhat can you expect from RPCI?<ul><li>Our values lie at the core of our mission and vision. We believe that it’s our people who make our company what it is. We believe in:</li></ul><ul><li>Service</li><li>Relationships</li><li>Teamwork</li><li>Responsibility</li></ul>DEI statement: At RPCI, we believe in commitment to build an inclusive, varied workplace welcoming to people of all backgrounds.<h4>Experience Level</h4>Mid Level

Rentokil Initial Hygiene India Private Limited

Quality Assurance Trainer

BEHAVIOURAL TRAINERKey roles and responsibilities:<ul type="disc"><li>Training needs assessment:<ul type="circle"><li>Collaborate with HR business partners, business heads (Zonal and CBO levels), and managers to identify behavioural and skills gaps within mid-management and frontline teams.</li><li>Conduct surveys, interviews, and performance data analysis to develop targeted training strategies that align with business goals.</li></ul></li><li>Program design and development:<ul type="circle"><li>Design, develop, and update training materials, including presentations, workbooks, role-playing scenarios, and e-learning modules.</li><li>Tailor content specifically to address the unique behavioural challenges faced by both managers and frontline employees, such as conflict management, emotional intelligence, and collaboration.</li><li>Focus on leadership development for managers, including culture of manager being a trainer and coach, coaching techniques, delegation, and performance feedback skills.</li><li>Create frameworks, content and case studies/AVs as required, for behavioural training workshops.</li><li>Work with content designing teams and partners to ensure relevance of content.</li></ul></li><li>Training delivery and facilitation:<ul type="circle"><li>Conduct engaging and interactive training sessions for groups of various sizes and levels.</li><li>Utilize a variety of delivery methods, such as workshops, seminars, one-on-one coaching, and online learning platforms.</li><li>Serve as a facilitator, encouraging open dialogue, active participation, and self-discovery among participants.</li></ul></li><li>Coaching and mentoring:<ul type="circle"><li>Provide one-on-one and small-group coaching to managers to reinforce learned behaviours and support their ongoing development as leaders.</li><li>Mentor frontline staff on improving communication skills, problem-solving, and customer-facing interactions.</li><li>Deliver constructive feedback to help individuals foster positive habits and modify counterproductive behaviours.</li></ul></li><li>Evaluation and collaboration:<ul type="circle"><li>Establish clear metrics and use tools like post-training assessments and feedback surveys to measure program effectiveness and ROI.</li><li>Report on training outcomes, employee progress, and departmental performance improvements to HR and senior management.</li><li>Manage training logistics, including scheduling sessions, booking venues, and maintaining training records.</li></ul></li></ul>

Muthoot Fincorp Limited

Skills Training Teacher

Trainer (L&D) What you’ll do:<ul><li>Train new joiners on products, processes &amp; soft skills</li><li>Design &amp; deliver impactful training sessions</li><li>Build monthly calendars &amp; training content</li><li>Measure effectiveness &amp; continuously improve</li><li>Collaborate with HR, SMEs &amp; business teams</li></ul> What we’re looking for:<ul><li>1–3 years of training experience</li><li>Great communication &amp; facilitation skills</li><li>Strong in MS Office (Excel &amp; PPT)</li><li>Energetic, proactive, and data-driven</li></ul> Share your updated resume now.

Indiamart

Trainer

Senior Group Manager - HPS Process Training - REF56951R<h4>Company Description</h4>WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.<h4>Job Description</h4>Key Responsibilities:<ol><li>Strategic Planning &amp; Execution:<ul><li>Develop and execute a long-term training strategy aligned with business goals and operational requirements.</li><li>Identify skill gaps, design learning programs, and implement effective training roadmaps.</li><li>Collaborate with senior leadership to align training objectives with organizational growth plans.</li></ul></li><li>Training Design &amp; Delivery:<ul><li>Oversee the development of training content, including process-specific, soft skills, and leadership development modules.</li><li>Ensure delivery of high-quality training programs through in-person, virtual, and blended learning methods.</li><li>Evaluate and improve training methodologies for enhanced knowledge retention and performance impact.</li></ul></li><li>Performance Management:<ul><li>Assess training effectiveness through feedback, assessments, and data-driven performance metrics.</li><li>Partner with Operations and Quality teams to drive improvements in productivity, compliance, and service quality.</li><li>Monitor individual and team performance, identifying trends and implementing corrective training plans.</li></ul></li><li>Leadership Development &amp; Coaching:<ul><li>Lead, mentor, and coach a team of trainers, ensuring continuous professional growth and high performance.</li><li>Design leadership development programs to build a strong talent pipeline within the organization.</li></ul></li><li>Stakeholder Engagement:<ul><li>Collaborate with clients, internal teams, and external vendors to ensure training programs meet expectations and evolving business needs.</li><li>Present insights and progress reports to senior leadership, demonstrating the impact of training initiatives.</li></ul></li></ol><h4>Qualifications</h4><ul><li>Education: Bachelor’s degree in business, Human Resources, or related field (Master’s preferred).</li><li>Experience: 7–10 years in training and development, with at least 4 years in a leadership role within a BPO or similar fast-paced environment.</li><li>Expertise in LMS platforms, e-learning tools, and instructional design techniques.</li><li>Proven ability to lead high-performing teams and manage large-scale training programs.</li><li>Exceptional communication, presentation, and stakeholder management skills.</li><li>Strong analytical mindset with experience in performance metrics and ROI measurement.</li><li>Flexibility to adapt to changing business needs and deliver results under tight deadlines.</li></ul><h4>Experience Level</h4>Senior Level

WNS Global Services Pvt Ltd

Team Leader

Business Interlock Senior AnalystSkill required: Talent Development - Instructor-Led Training (ILT) Designation: Business Interlock Senior Analyst Qualifications:Any Graduation Years of Experience:5 to 8 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs
Talent Development process
The practice of training and learning material between an instructor and learners, either individuals or groups. Instructors can also be referred to as a facilitator, who may be knowledgeable and experienced in the learning material, but can also be used more for their facilitation skills and ability to deliver material to learners. What are we looking for? •Written and verbal communication
•Ability to perform under pressure
•Ability to work well in a team
•Ability to establish strong client relationship
•Process-orientation
•health Domain Trainer Roles and Responsibilities: •In this role you are required to do analysis and solving of increasingly complex problems
• Your day to day interactions are with peers within Accenture
• You are likely to have some interaction with clients and/or Accenture management
• You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments
• Decisions that are made by you impact your own work and may impact the work of others
• In this role you would be an individual contributor and/or oversee a small work effort and/or team
• Please note that this role may require you to work in rotational shifts

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