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Senior Group Manager - HPS Process Training - REF56951R<h4>Company Description</h4>WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.<h4>Job Description</h4>Key Responsibilities:<ol><li>Strategic Planning &amp; Execution:<ul><li>Develop and execute a long-term training strategy aligned with business goals and operational requirements.</li><li>Identify skill gaps, design learning programs, and implement effective training roadmaps.</li><li>Collaborate with senior leadership to align training objectives with organizational growth plans.</li></ul></li><li>Training Design &amp; Delivery:<ul><li>Oversee the development of training content, including process-specific, soft skills, and leadership development modules.</li><li>Ensure delivery of high-quality training programs through in-person, virtual, and blended learning methods.</li><li>Evaluate and improve training methodologies for enhanced knowledge retention and performance impact.</li></ul></li><li>Performance Management:<ul><li>Assess training effectiveness through feedback, assessments, and data-driven performance metrics.</li><li>Partner with Operations and Quality teams to drive improvements in productivity, compliance, and service quality.</li><li>Monitor individual and team performance, identifying trends and implementing corrective training plans.</li></ul></li><li>Leadership Development &amp; Coaching:<ul><li>Lead, mentor, and coach a team of trainers, ensuring continuous professional growth and high performance.</li><li>Design leadership development programs to build a strong talent pipeline within the organization.</li></ul></li><li>Stakeholder Engagement:<ul><li>Collaborate with clients, internal teams, and external vendors to ensure training programs meet expectations and evolving business needs.</li><li>Present insights and progress reports to senior leadership, demonstrating the impact of training initiatives.</li></ul></li></ol><h4>Qualifications</h4><ul><li>Education: Bachelor’s degree in business, Human Resources, or related field (Master’s preferred).</li><li>Experience: 7–10 years in training and development, with at least 4 years in a leadership role within a BPO or similar fast-paced environment.</li><li>Expertise in LMS platforms, e-learning tools, and instructional design techniques.</li><li>Proven ability to lead high-performing teams and manage large-scale training programs.</li><li>Exceptional communication, presentation, and stakeholder management skills.</li><li>Strong analytical mindset with experience in performance metrics and ROI measurement.</li><li>Flexibility to adapt to changing business needs and deliver results under tight deadlines.</li></ul><h4>Experience Level</h4>Senior Level

WNS Global Services Pvt Ltd

Team Leader

Associate II, Scientific EducationJob DescriptionSummary of Position: Alcon is looking to hire an Associate Phaco Development Specialist at Jodhpur. This position has primary responsibility for the successful adoption and conversion rates of surgeon/hospital trainees to Phaco as the first line of care for cataract surgery.Surgical Observation Report and wet lab instruction of existing cataract surgeons in the conversion from Extra Capsular Cataract Extraction (ECCE) and Small Incision manual cataract surgery (SICS) to Phaco.The training of non-cataract surgeons in Phaco procedure and techniques.  The adoption and proper use of Alcon products such as Infiniti with Ozil, Laureate, Single-Piece AcrySof IOL (Intra Ocular Lens), Natural, IQ (Image Quality IOL), Viscoelastic, Knifes.Selectively assist field sales with the demonstration of key products to Phaco Development targets.Teach, model and coach affiliated personnel to improve competency in the proper use of products, surgical technique, Observation Report protocol and professional Observation Report conduct. Key Responsibilities: <ul><li>On-site assessment and selection of target trainees and hospitals to ensure the selections result in optimal quantity and quality of trainees and Phaco conversion rates for the Phaco Development Program.</li><li>Onsite (Operating Room) and wet lab instruction and consultation of trainees in the entire process of converting from ECCE and SICS to Phaco. This includes working with designated outside-Alcon consultants (course instructors and on-site proctors) to ensure effective trainee Phaco conversion rates and high quality surgical results</li><li>Demonstrate product and procedural excellence to best technical model and coach trainees and affiliated personnel how to achieve optimal surgical and patient results with selected Alcon products while consulting in the OR, hospital and wet lab.</li><li>Support specified Alcon Phaco Development training events, patient education programs, professional congresses, symposiums and special Alcon events</li><li>Complete documentation of; target assessment, pre-course preparation, and surgical observation, post-course Phaco cases (quantity and surgical results). Compliance with all Alcon administrative and reporting procedures. This includes weekly, monthly and expense reporting.</li><li>Responsible for adverse event and product complaint handling related activities at a local level including the collection, intake and forwarding the information to the Local Vigilance Representative).</li><li>Adherence to all corporate compliance guidelines &amp; corporate programs </li></ul> Key Requirements/Minimum Qualifications:<ul><li>Science Bachelor Degree/Diploma /Technical Course.</li><li>Medically related Specialty Training (Surgical/Medical Technologist) from a recognized institution.</li><li>Minimum one year sales, marketing experience for a recognized organization or experience in OR doing related work assisting surgeons or in the field of applications.</li><li>Proficient in English</li></ul> Employment Scams: Alcon is aware of employment scams which make false use of our company name or leader’s names to defraud job seekers. Alcon does not offer any positions without interview and never asks candidates for money. All our current job openings are displayed here on the Careers section of our website, where you can search for open positions and apply directly. If you have encountered a job posting or been approached with a job offer that you suspect may be fraudulent, we strongly recommend you do not respond, send money or personal information, and check our website for current job openings.ATTENTION: Current Alcon Employee/Contingent WorkerIf you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site.<a href="https://wd5.myworkday.com/alcon/d/inst/1422$3/rel-task/3001$14.htmld" rel="noopener noreferrer" target="_blank">Find Jobs for Employees</a><a href="https://wd5.myworkday.com/alcon/d/inst/1422$130/rel-task/3001$14.htmld" rel="noopener noreferrer" target="_blank">Find Jobs for Contingent Worker</a>  Alcon is an Equal Opportunity Employer and takes pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital status, disability, or any other reason.<h4>Experience Level</h4>Mid Level

Alcon Laboratories India Pvt Ltd

Science Teacher

MERN or MEAN Stack Corporate Trainer We are seeking an experienced MERN or MEAN Stack Corporate Trainer to join our team. As a Trainer, you will play a key role in delivering technical training programs for MERN (MongoDB, Express.js, React, Node.js) or MEAN (MongoDB, Express.js, Angular, Node.js) stacks to our clients. You will be responsible for designing and delivering engaging training sessions, mentoring participants, and ensuring a smooth transfer of knowledge to help them excel in their development careers. Experience: 3-5 YearsResponsibilities:<ul><li>Design and deliver comprehensive training sessions on the MERN /MEAN stacks, tailored to clients' requirements. Mode of training delivery could be PAN India location. (Working mode will be Hybrid)</li><li>Work closely with clients, project managers, and stakeholders to understand training needs and objectives.</li><li>Develop training materials, hands-on labs, and assignments to enhance learning outcomes.</li><li>Provide mentorship and support to participants throughout the training programs.</li><li>Stay updated on the latest trends and best practices in MERN/MEAN stack development and integrate them into training modules.</li><li>Troubleshoot and debug issues encountered by participants during training exercises.</li><li>Test and evaluate participants' understanding through assessments, project work, and interactive discussions.</li><li>Maintain a positive and engaging learning environment to foster participant growth and retention.</li><li>Offer post-training support to ensure knowledge transfer into workplace applications.</li></ul> Requirements:<ul><li>3+ years of cumulative experience in delivering training.&nbsp;</li><li>1+ years of experience in MERN or MEAN stack development.&nbsp;</li><li>Strong expertise in front-end technologies such as HTML, CSS, and JavaScript.</li><li>In-depth knowledge of React.js, Angular, and their ecosystem</li><li>Proficiency in back-end frameworks like Node.js and Express.js.</li><li>Hands-on experience with MySQL, MongoDB and related database technologies.</li><li>Strong verbal and written communication skills, with an ability to simplify complex concepts.</li><li>Prior experience in delivering technical training programs is a significant advantage.</li><li>Degree in Computer Science, Engineering, or a related field is preferred.</li><li>Familiarity with DevOps concepts and cloud is a plus.</li><li>Familiarity with other stacks such as DotNet or Java is a plus.&nbsp;</li></ul> Key personal attributes:<ul><li>Exceptional presentation skills with a strong stage presence to engage diverse audiences.</li><li>Ability to manage client interactions effectively, including requirement gathering and training feedback.</li><li>Proficient in developing and delivering training tailored to varying skill levels, from beginners to advanced developers.</li><li>Strong people motivator with high energy and enthusiasm for teaching and mentoring.</li><li>Proactive attitude with a commitment to understanding and exceeding client expectations.</li><li>Passionate about learning and staying ahead of the curve in emerging web technologies.</li><li>Strong problem-solving skills and the ability to resolve technical challenges during training.</li><li>Willingness to learn cloud technologies.</li></ul>

CloudThat Technologies Private Limited

Corporate Trainer

Assistant Training ManagerJOB SUMMARY Assists with identifying and addressing employee and organizational development needs. The position is assist in ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Assists in conducting needs assessments, designing and developing training programs and facilitating the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment. CANDIDATE PROFILE  Education and Experience• 2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the human resources or related professional area; certified trainer.OR• 4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required. CORE WORK ACTIVITIES Assisting with Administering Employee Training Programs• Promotes and informs employees about all training programs.• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.• Helps employees identify specific behaviors that will contribute to service excellence.• Ensures employees receive on-going training to understand guest expectations.• Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.• Meets with training cadre on a regular basis to support training efforts.• Observes service behaviors of employees and provides feedback to individuals and/or managers. Assisting with Evaluating Training Programs Effectiveness• Monitors enrollment and attendance at training classes.• Meets regularly with participants to assess progress and address concerns.• Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills.• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.• Measures transfer of learning from training courses to the operation.• Ensures adult learning principles are incorporated into training programs. Assisting with Developing Training Program Plans and Budgets• Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.• Assists with making any necessary adjustments to training methodology and/or re-trains as appropriate.• Aligns current training and development programs to effectively impact key business indicators.• Assists with establishing guidelines so employees understand expectations and parameters.• Develops specific training to improve service performance.• Drives brand values and philosophy in all training and development activities.• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Assisting with Managing Training Budgets• Assists with the development of the Training budget as required.• Assists with managing budget in alignment with Human Resources and property financial goals.• Assists with managing department controllable expenses to achieve or exceed budgeted goals.• Utilizes P-card if appropriate to control and monitor departmental expenditures. 


  

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<h4>Experience Level</h4>Mid Level

Marriott Hotels India

Training Manager

Process Trainer Responsibilities<ul><li>Identifying the training needs across levels &amp; conducting Refresher Training for the employees to improve productivity.</li><li>Coordinate training schedule, set up, creation of training materials and follow-up.</li><li>Training new employees in areas including sales training, product knowledge, customer communications and internal systems.</li><li>Responsible for providing the product knowledge on Health Insurance to all new joiners.</li><li>Delivering product training (including selling skills, soft skills, objection handling) to Associate Sales Consultants, Team Leaders and Asst. Sales Managers</li><li>Assist in delivery of on-going training programs</li><li>Evaluate training and report on trainees</li><li>Reviewing trainings performances and preparing participants’ score sheets</li><li>Arrange for follow-up training, or report following training sessions</li><li>Timely &amp; constructive feedback and counselling of the trainees</li><li>Maintain detailed records of workshops conducted, participant lists, feedback, follow up activities etc</li></ul> Desired Skills:<ul><li>Required from a training background</li><li>Proficiency in employee development to assist employees in meeting the Performance Targets through Hiring, Coaching &amp; Mentoring.</li><li>Ability to calibrate employee performance to the Performance Targets through monitoring and Coaching</li><li>Ability to communicate and resolve issues that affect Performance Criteria</li><li>Ability to handle escalations from employees</li><li>Ability to escalate issues to their supervisor or other internal departments</li><li>Demonstrated language fluency in Tamil, English&amp; Hindi.</li></ul> Location – Mumbai - West Malad Share your updated resume now.

Paisabazaar

Lead Mentor

Instructional Designer TCS Hiring for Instructional Designer! Job DescriptionRole- Instructional DesignerSkillset - Instructional Designer Desired Experience Range- 3.5-12 Years Location of Requirement - Ahmedabad, Bengaluru, Bhubhaneswar, Chennai, Delhi,
Indore, Kochi, Kolkata, Mumbai, Pune, HyderabadDesired Competencies (Technical/Behavioral
Competency)·        
Knowledge
about ID theories and models, such as ADDIE, ARCS, Blooms’ Taxonomy ·        
Hands-on
experience in using authoring tools such as Articulate Storyline, Adobe
Captivate, Whatfix, WalkMe, SAP EnableNow ·        
Should
have recorded and edited simulations ·        
Create
course design, storyboards, Work Instructions, Quick Reference guidesWork
closely with Subject Matter Experts (SMEs) to get requisite information  &lt;/p

Tata Consultancy Services (Tcs)

Instructor

REF85122H_2025197184 - Assistant Manager - Process Training (AP/AR/GL)- Pune Weikfield<h4>Company Description</h4>WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.<h4>Job Description</h4>Job Description:- <ul><li>Manage Process training for the aligned F &amp; A account including new hire training, BAU interventions, for a span of 200+ FTEs</li><li>Manage clients and internal stakeholders</li><li>Create and maintain detailed training MIS and documentation</li><li>Design, Develop and Deliver training on F&amp;A product and process training on a need basis</li><li>Adhere to signed off Training Standard Documents, Governance Plans and any other prescribed regulations</li><li>Conduct F&amp;A domain trainings (p2p/o2c/r2r) and need based refreshers</li><li>Own training governance and ensure audit readiness/compliance for assigned accounts</li><li>To ensure that all the trainings are conducted as per the plan</li><li>To prepare and maintain various process/Training related documents</li><li>To provide relevant data as and when necessary,</li><li>To adhere to the requirements of supervisors.</li><li>To create and update contents of the process as per the training and process requirements.</li></ul> <h4>Qualifications</h4>Qualifications:<ul><li>Effective communication skills</li><li>Effective Business Writing skills</li><li>Adaptability and Flexibility - Adapts to changing business needs, conditions and work responsibilities</li><li>Analyzing and Reasoning</li><li>People Management</li><li>Client Handling</li><li>Effective Stake holder communication</li><li>Strategic Vision</li><li>Result oriented and metric driven</li><li>Coaching and Mentoring to enable others to grow</li><li>Capable of managing multiple</li><li>Meeting the daily Quality requirements - hands on experience in quality tools such as RCA, Pareto chart etc</li></ul><h4>Experience Level</h4>Mid Level

Training Supervisor

Manager - Learning & DevelopmentOur storyAt Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.”Our Values:Champion People – be empathetic and help create a place where everyone belongs.Grow with purpose – Be inspired by our higher calling of improving lives.Be Alight – act with integrity, be real and empower others.It’s why we’re so driven to connect passion with purpose. Alight helps clients gain a benefits advantage while building a healthy and financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, absence management and navigation.With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.Learn more at <a href="https://careers.alight.com/us/en" rel="noopener noreferrer" target="_blank">careers.alight.com</a>. Learning and Development Manager Job Title: Learning and Development ManagerJob Summary: We are looking for a skilled Learning and Development Manager / Facilitator to join our team. This role involves planning, developing, managing and facilitating new and existing training programs that support employee development and organizational growth, including but not limited to stakeholder collaboration, needs scoping / analysis, and alignment for deliverables with the broader Talent Development team.Key Responsibilities:<ul><li>Design, develop, and implement effective new and current training programs and materials in alignment and consistent with Global Talent Development.</li><li>Facilitate engaging training sessions for employees at various levels, in various formats (online, virtual instructor-led, and classroom) with attention and sensitivity to culturally specific learning preferences and needs.</li><li>Assess training needs through surveys, interviews, and consultations with managers.</li><li>Monitor and evaluate the effectiveness of training programs and make necessary adjustments.</li><li>Provide coaching and support to team and employees to enhance their skills and performance.</li><li>Collaborate with HR and other departments to ensure training aligns with organizational goals.</li><li>Stay current with industry trends and incorporate best practices into training programs.</li><li>Role model and support Alight’s learning culture.</li></ul>Qualifications:<ul><li>Bachelor's degree in HR, or a related field.</li></ul><ul><li>Minimum of 10 years of experience in learning and development.</li><li>Strong facilitation and presentation skills.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to assess training needs and develop appropriate solutions.</li><li>Proficiency in using learning management systems and other training tools.</li></ul>Alight requires all virtual interviews to be conducted on video.Flexible Working So that you can be your best at work and home, we consider flexible working arrangements wherever possible.  Alight has been a leader in the flexible workspace and “Top 100 Company for Remote Jobs” 5 years in a row.BenefitsWe offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity &amp; adoption leave, continuing education and training as well as several voluntary benefit options. By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test.  You will be notified during the hiring process which checks are required by the position.Our commitment to InclusionWe celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.As part of this commitment, Alight will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact <a href="mailto:alightcareers@alight.com" rel="noopener noreferrer" target="_blank">alightcareers@alight.com</a>.Equal Opportunity Policy StatementAlight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state, or local law.   In addition, we take affirmative action to employ, disabled persons, disabled veterans and other covered veterans.Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting their  recruiter.Authorization to work in the Employing CountryApplicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight.Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.We offer you a competitive total rewards package, continuing education &amp; training, and tremendous potential with a growing worldwide organization. DISCLAIMER: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units..<h4>Experience Level</h4>Senior Level

Alight Solutions

Training and Development Manager

Associate - Learning Partner<h4>Company Description</h4>About Freshworks Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a global team operating from 13 global locations to serve more than 65,000 companies -- from startups to public companies – that rely on Freshworks software-as-a- service to enable a better customer experience (CRM, CX) and employee experience (ITSM).  Freshworks’ cloud-based software suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo, our underlying platform of shared services. Freshworks is featured in global national press including CNBC, Forbes, Fortune, Bloomberg and has been a BuiltIn Best Place to work in San Francisco and Denver for the last 3 years. Our customer ratings have earned Freshworks products TrustRadius Top Rated Software ratings and G2 Best of Awards for Best Feature Set, Best Value for the Price and Best Relationship. <h4>Job Description</h4>Key Responsibilities •Collaborate with stakeholders to create visuals that aim to keep learners engaged while disseminating information.•Visualize and storyboard product information as well as the learner journey.•Develop assets and characters for explainers.•Edit/animate short and long form video content•Process audio and music for videos<h4>Qualifications</h4>Skills Required -•Ability to understand mood, tone and a theme for any video.•Interest in technical subjects and a flair for grasping complex ideas•2+ years experience in editing, motion graphics, 2D animation, illustration•Experienced in vector, asset design - Video designing.•Experience in Adobe - After Effects, Illustrator, Premier Pro•Additionally useful if you can work with Audio Editing (Audible/Audition), Color Grading (Davinci, Premier Pro), Subtitling.•Would require a portfolio/sample work to understand skill and style.Things that would set you apart -•Curiosity: An innate curiosity to dig up everything about a topic would translate to appropriate visuals.•Quirky: Create interest with your style and approach to keep audience hooked.•Methodical: Content is always on the update. So having files, assets and projects organised would ease in future editing of work.<h4>Additional Information</h4>At Freshworks, we have fostered an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business. Fresh vision. Real impact. Come build it with us.<h4>Experience Level</h4>Entry Level

Freshworks

Academic Mentor

Assistant Manager - Area TrainingAbout the companySBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone.SBI Card is proud to be an equal opportunity &amp; inclusive employer and welcome employees without any discrimination on the grounds of race, colour, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work.Join us to shape the future of digital payment in India and unlock your full potential.What’s in it for YOU<ol><li>SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees</li><li>Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees</li><li>Dynamic, Inclusive and Diverse team culture </li><li>Gender Neutral Policy</li><li>Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits</li><li>Commitment to the overall development of an employee through comprehensive learning &amp; development framework</li></ol>Role Purpose Facilitating training-related needs with respect to sales/non-sales NFTEs in their respective areas. Ensuring the productivity of sales NFTE for his particular patch of new joiners (M1-M3 Vintage) to be benchmarked as per standards set by the organization.Role Accountability <ol><li>Responsible for completion of training activities for a span of ~ 800 NFTE’s through a team of ~7-9 trainers </li><li>Ensure New Hire Orientation, Mandatory training, refreshers, DIP training, compliance training etc. are completed basis SOP </li><li>Drive productivity of sales NFTE new joiners (M1-M3 Vintage) through trainers and meet the target set by the organization. </li><li>Monitor the impact of training completed by trainers through self OJT’s and mystery shopping</li><li>Drive initiatives and projects to uplift organizational productivity basis business requirements.</li><li>Responsible for lifecycle management of NFTE trainers which includes trainer hiring, development of trainers, review of trainers, drive business activities for his/her particular patch</li><li>Liaison with RSM’s/ZSM’s/Circle Head for their specific business-related training requirements that shall help in uplifting the patch productivity and plan training interventions along with trainers</li><li>Travel extensively throughout their territory to ensure training meets the business requirements </li><li>Plan and drive trainers OJTs/training activities in line with sales requirements to drive new hire productivity and help them achieve sales targets.</li><li>Develop New Training Modules, improve efficiency in existing Training Processes etc.</li><li>Hire and fill vacant trainers positions within 30 days of the position created/open </li><li>Conduct monthly trainer audit and trainer development sessions on topics like new product launches, process updates, soft skills and technical skills</li><li>Review of trainers on productivity, training coverages, the impact of OJT etc., </li><li>Publish training dashboards to stakeholders like – ASMs /RSMs</li><li>ATM to ensure seamless execution of all NHO Batches in the mapped territory – Sharing the onboarding list with trainers, classroom creation in mGurukul, trainer mapping, delivery of training, attendance marking, collect training feedback and timely closure of batches, Certification &amp; handover of executives to sales</li><li>RAG report preparation and sharing the report (feedback of Joiners) with RSMs/ASMs. </li><li>Maintain manual Attendance, Trainer Feedback, Certification papers of all training for 6 months.</li><li>Ensure 95% certification for all the training </li><li>Use a blended training strategy (classroom &amp; mGurukul – e-learning platform) to deliver the training</li></ol>Measures of Success <ol><li>Sales productivity - New Hire and Low Performing BRE</li><li>Trainer growth and Retention </li><li>Mapping training needs and tracking efficiency </li><li>Capability building programs for trainers like TTT, workouts.</li><li>Compliance training coverage</li><li>Publishing MIS &amp; Dashboard </li><li>ATM's and Trainer's internal assessment &amp; Certification scores</li></ol>Technical Skills / Experience / Certifications<ol><li>Proven working experience as a sales trainer and Team Manager</li><li>Track record in designing and implementing specific training initiatives to improve sales effectiveness, productivity, performance.</li><li>Experience in class room training, coaching, on the job training, LMS, Conducting workshops.</li><li>Excellent written &amp; spoken communication skills </li><li>Expert in word, PPT, Excel tools &amp; MIS, data management.</li><li>Ability to plan, multi task and manage time and task effectively.</li></ol>Competencies critical to the roleRegional Directors &amp; Zonal Heads of  Sales, Operations , Customer Services &amp; Vendor PartnersQualification Overall 6 - 9  YrsPreferred IndustryBFSI,FMCG,Pharma,Telecom<h4>Experience Level</h4>Mid Level

Sbi Cards And Payment Services Limited

ManagerManager-BFS046015Ready to build the future with AI?  At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s <a href="https://www.genpact.com/gigafactory" rel="noopener noreferrer" target="_blank">AI Gigafactory</a>, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to <a href="https://media.genpact.com/2025-02-05-Genpact-Accelerates-Innovation-through-Service-as-Agentic-Solutions" rel="noopener noreferrer" target="_blank">agentic AI</a>, our breakthrough solutions tackle companies’ most complex challenges.  If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.  Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at <a href="http://www.genpact.com/" rel="noopener noreferrer" target="_blank">genpact.com </a>and on <a href="https://www.linkedin.com/company/genpact/mycompany/" rel="noopener noreferrer" target="_blank">LinkedIn</a>, <a href="https://twitter.com/genpact" rel="noopener noreferrer" target="_blank">X</a>, <a href="https://www.youtube.com/user/GenpactLtd" rel="noopener noreferrer" target="_blank">YouTube</a>, and <a href="https://www.facebook.com/ProudToBeGenpact/" rel="noopener noreferrer" target="_blank">Facebook</a>.   Inviting applications for the role of Manager - Voice &amp; Soft skill Coach! Responsibilities <ul role="list"><li aria-setsize="-1" role="listitem">Possess detailed knowledge of the Domain (V &amp; A and Customer Service Skills)  </li></ul><ul role="list"><li aria-setsize="-1" role="listitem">Technical knowledge of English communication - intonation, syllable, punctuation, etc   </li></ul><ul role="list"><li aria-setsize="-1" role="listitem">Robust understanding of Customer Experience &amp; Communications Audit &amp; Coaching process.   </li></ul><ul role="list"><li aria-setsize="-1" role="listitem">Analyze the mentoring / training needs of the agents and support them in delivery.   </li></ul><ul role="list"><li aria-setsize="-1" role="listitem">Curate content to the needs of the account/team/audience   </li></ul><ul role="list"><li aria-setsize="-1" role="listitem">Develop Action plans and report out the improvement process in business reviews   </li></ul><ul role="list"><li aria-setsize="-1" role="listitem">Bilingual – Efficient in speaking, reading &amp; writing English and Hindi   </li></ul><ul role="list"><li aria-setsize="-1" role="listitem">Presentation, Feedback &amp; Coaching skills.   </li></ul><ul role="list"><li aria-setsize="-1" role="listitem">MS Office working knowledge   </li></ul><ul role="list"><li aria-setsize="-1" role="listitem">Flexibility to work in shifts as per process requirement and Analytical bend of mind.  </li></ul> Qualifications we seek in you! Minimum Qualifications <ul role="list"><li aria-setsize="-1" role="listitem">Graduate non-technical  </li></ul>Preferred Qualifications/ Skills <ul role="list"><li aria-setsize="-1" role="listitem">Experience in working in a call center environment and training teams  </li></ul><ul role="list"><li aria-setsize="-1" role="listitem">Experience as a trainer in soft skill / telephone/ chat and email etiquette  </li></ul><ul role="list"><li aria-setsize="-1" role="listitem">Monitor calls on communication, soft skills, and process and compliance parameters  </li></ul><ul role="list"><li aria-setsize="-1" role="listitem">Excellent written and verbal skills  </li></ul><ul role="list"><li aria-setsize="-1" role="listitem">Experience of Knowledge Management in collaboration with operations, reporting to relevant stakeholders will be an added advantage   </li></ul>  Why join Genpact?  <ul role="list"><li aria-setsize="-1" role="listitem">Lead AI-first transformation – Build and scale AI solutions that redefine industries  </li></ul><ul role="list"><li aria-setsize="-1" role="listitem">Make an impact – Drive change for global enterprises and solve business challenges that matter  </li></ul><ul role="list"><li aria-setsize="-1" role="listitem">Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills  </li></ul><ul role="list"><li aria-setsize="-1" role="listitem">Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace  </li></ul><ul role="list"><li aria-setsize="-1" role="listitem">Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build  </li></ul><ul role="list"><li aria-setsize="-1" role="listitem">Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress  </li></ul>Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.   Let’s build tomorrow together.    Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.    Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.    <h4 xmlns:ftl="http://www.taleo.net/ftl" xmlns:htm="http://www.w3.org/1999/xhtml" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">Job</h4> Manager<h4 xmlns:ftl="http://www.taleo.net/ftl" xmlns:htm="http://www.w3.org/1999/xhtml" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">Primary Location</h4> India-Gurugram<h4 xmlns:ftl="http://www.taleo.net/ftl" xmlns:htm="http://www.w3.org/1999/xhtml" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">Schedule</h4> Full-time<h4 xmlns:ftl="http://www.taleo.net/ftl" xmlns:htm="http://www.w3.org/1999/xhtml" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">Education Level</h4> Bachelor's / Graduation / Equivalent<h4 xmlns:ftl="http://www.taleo.net/ftl" xmlns:htm="http://www.w3.org/1999/xhtml" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">Job Posting</h4> Oct 9, 2025, 12:47:37 PM<h4 xmlns:ftl="http://www.taleo.net/ftl" xmlns:htm="http://www.w3.org/1999/xhtml" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">Unposting Date</h4> OngoingMaster Skills List OperationsJob Category Full Time<h4>Experience Level</h4>Mid Level

Genpact

Voice & Accent Trainer

Area Business Head <ul><li>Experience Required - Minimum 3 years as Branch Manager/Centre Head in the EdTech Domain</li><li>Age Limit - Upto 35 Years</li><li>Local Candidates Preferred</li></ul>

Vedantu Innovations Pvt. Ltd.

Area Sales Manager (B2C)

ApprenticeDate Posted:2025-05-28Country: IndiaLocation: Office 201 to 207, 2nd floor A Wing, City Point, Boat Club Rd, , Pune, Maharashtra 411001We are looking for highly energetic and dynamic individuals to join us.We want to provide meaningful work to equip you with your learning as you embark on your future career journey. If you are a student studying in the following field of studies, we want you in the team! <ul><li>To understand and follow all safety /Installation / Commissioning process / Service – Maintenance and Call back / Field Engineering during their Training period.</li><li>Should be a diploma Eligibility Conditions - Branch of Diploma, % of Marks etc. - Diploma in Mechanical /Electrical/Electronics from 2023-24 only.</li><li>Ability to work in a highly team-oriented and dynamic environment</li><li>Candidate must demonstrate strong written and verbal communication skills to effectively develop expectations and relationships with internal and external customers</li><li>Needs to be self-motivated and able to manage many simultaneous projects and responsibilities</li><li>Strong technical aptitude desired</li></ul>Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.  You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.  When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.  We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.   Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do.  We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click <a href="https://www.otis.com/en/us/our-company/esg" rel="noopener noreferrer" target="_blank">here</a>.  Become a part of the Otis team and help us #Buildwhatsnext! Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.Privacy Policy and Terms:Click on this <a href="https://www.otis.com/corporate/privacy-policy/Job-Applicant/" rel="noopener noreferrer" target="_blank">link</a> to read the Policy and Terms<h4>Experience Level</h4>Entry Level

Otis Elevator Company India Ltd

Apprentice

Cloud Security Trainer We are seeking a skilled and experienced Azure Security Trainer to join our team. The ideal candidate will have an understanding of Cloud /Cyber security practices and a passion for teaching and mentoring others. This role involves designing and delivering comprehensive training programs to help our clients and internal teams enhance their Azure security capabilities.&nbsp; Key Responsibilities:<ul><li>Create and conduct training sessions on Azure security best practices, tools, and technologies.&nbsp;</li><li>Design and update training materials, including presentations, hands-on labs, and documentation.&nbsp;</li><li>Assess the effectiveness of training programs through evaluations and feedback and make necessary improvements.&nbsp;</li><li>Keep abreast of the latest developments in Azure security and incorporate new knowledge into training programs.&nbsp;</li><li>Work closely with other departments to ensure training programs align with organizational goals and security standards.&nbsp;</li></ul>&nbsp;Required Qualifications:<ul><li>Bachelor’s or master’s degree in computer science, Information Technology, or a related field. Azure Cloud and security fundamentals is must.&nbsp;</li><li>Relevant certifications such as Security fundamentals, Microsoft Certified: Azure Security Engineer Associate, Microsoft Certified: Azure Administrator, or similar.&nbsp;</li></ul> Skillset:<ul><li>Intermediate level knowledge of Security fundamentals – security, compliance, zero trust principle, Threat detection and monitoring etc.&nbsp;</li><li>Excellent verbal and written communication skills, with the ability to explain complex concepts in a clear and concise manner.&nbsp;</li><li>Proven ability to design and deliver effective training programs.&nbsp;</li><li>Strong analytical and problem-solving skills.&nbsp;</li><li>Ability to adapt training methods to suit different learning styles and technical backgrounds.&nbsp;</li><li>Collaborative mindset with the ability to work effectively with cross-functional teams.&nbsp;</li></ul> Experience: 2-5 years

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