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Learning & Engagement Training AdministratorKey Responsibilities:<ul><li>Upload and maintain SCORM packages and other training content in the Alcon Learning Academy (Docebo LMS)</li><li>Schedule training sessions, manage rosters, and send calendar invites and communications</li><li>Assist in the creation and formatting of associate-facing communications (e.g., training announcements, reminders, newsletters)</li><li>Support training logistics including attendance tracking and completion reporting</li><li>Pull and organize training data to support dashboards, metrics, and audit readiness</li><li>Collaborate with instructional designers and SMEs to ensure timely deployment and updates</li><li>Maintain documentation, templates, and asset libraries for training operations</li></ul>Ideal Candidate Profile:<ul><li>Experience with LMS platforms (preferably Docebo or similar)</li><li>Strong organizational and communication skills</li><li>Detail-oriented with a focus on accuracy and timeliness</li><li>Familiarity with training operations and administrative processes</li><li>Comfortable working in a global, fast-paced, and regulated environment</li></ul>ATTENTION: Current Alcon Employee/Contingent WorkerIf you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site.<a href="https://wd5.myworkday.com/alcon/d/inst/1422$3/rel-task/3001$14.htmld" rel="noopener noreferrer" target="_blank">Find Jobs for Employees</a><a href="https://wd5.myworkday.com/alcon/d/inst/1422$130/rel-task/3001$14.htmld" rel="noopener noreferrer" target="_blank">Find Jobs for Contingent Worker</a>  Alcon is an Equal Opportunity Employer and takes pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital status, disability, or any other reason.<h4>Experience Level</h4>Mid Level

Alcon Laboratories India Pvt Ltd

Training Coordinator

Instructional Designer: Learning Experience & Multimedia SpecialistKey Responsibilities:<ul><li>Design and produce multimedia learning assets (e.g., templates, guides, toolkits, videos, podcasts, animations) using tools like Camtasia or the Adobe Creative Cloud Suite</li><li>Develop learner-centric experiences including learner personas, learner journeys, and engagement activities</li><li>Create associate-facing communications such as training announcements, newsletters, and promotional materials</li><li>Collaborate with leaders and SMEs to script, storyboard, and validate content</li><li>Ensure accessibility, localization, and brand alignment across all content</li><li>Support integration of multimedia into SCORM packages and LMS platforms</li><li>Contribute to measurement strategies and feedback loops to improve learning impact</li></ul>Ideal Candidate Profile:<ul><li>Strong proficiency in multimedia production tools and techniques</li><li>Experience in instructional design and adult learning principles</li><li>Creative communicator with a knack for storytelling and visual design</li><li>Ability to balance strategic thinking with hands-on content creation</li><li>Familiarity with LMS platforms and SCORM standards</li><li>Comfortable working in a fast-paced, global, and regulated environment</li></ul>ATTENTION: Current Alcon Employee/Contingent WorkerIf you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site.<a href="https://wd5.myworkday.com/alcon/d/inst/1422$3/rel-task/3001$14.htmld" rel="noopener noreferrer" target="_blank">Find Jobs for Employees</a><a href="https://wd5.myworkday.com/alcon/d/inst/1422$130/rel-task/3001$14.htmld" rel="noopener noreferrer" target="_blank">Find Jobs for Contingent Worker</a>  Alcon is an Equal Opportunity Employer and takes pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital status, disability, or any other reason.<h4>Experience Level</h4>Entry Level

Instructor

Sr. Manager, Training & QualityJob Title:Sr. Manager, Training &amp; QualityJob DescriptionConcentrix Corporation (NASDAQ: CNXC) is a global technology and services leader that powers the world’s best brands, today and into the future. We’re human-centered, tech-powered, intelligencefueled. Every day, we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise, helping over 2,000 clients solve their toughest business challenges. Whether it’s designing game-changing brand experiences, building, and scaling secure AI technologies, or running digital operations that deliver global consistency with a local touch, we have it covered. At the heart of everything we do lies a commitment to transforming the way companies connect, interact, and grow. We’re here to redefine what success means, delivering outcomes unimagined across every major vertical in 70 + markets. Virtually everywhere. Visit concentrix.com to learn more. Position: Sr. Manager, Training &amp; Quality The Role We are looking for a seasoned professional who would oversee training and quality as a function for a client in financial services. The identified resource is expected to lead standardization, adoption of best practices from the industry and implement the new concepts of training &amp; quality, which help meet our overall business objectivesEssential Job Elements:<ul><li>Lead TQ support for a new strategic offering, training and quality as a Service for our clients.</li><li>Provide Training and quality support, development of metrics and dashboards in line with customer requirements.</li><li>Ability to lead a team, coordinate with other locations and drive standardized practices.</li><li>Should meet and exceed client metrics: external &amp; internal quality metrics should be consistently green.</li><li>Strengthen quality &amp; training management processes/framework to improve delivery &amp; performance.</li><li>Accurately capture SLA/SLO Metrics, the reporting needs of each of the client and set up/customize processes to seamlessly meet client's expectation.</li><li>Drive continuous improvement program across processes.</li><li>Analysis of utilization, efficiency and available data for the process.</li><li>Undertake detailed process improvement studies and up skills the team members</li><li>Ability to get out of the box ideas and Process Improvement Initiatives in the process</li><li>Translate key business drivers to performance requirements and accordingly identify/design learning interventions that provide greater flexibility of learning options.</li><li>Should drive Process Control &amp; Compliance in addition to managing Audit requirements.</li><li>Innovate new ways of learning and help drive adoption of Tech infused learning solutions.</li><li>Lead Governance &amp; performance reviews for areas driven by T&amp;Q team.</li><li>Mentor Green Belt/Yellow Belt projects</li></ul>Profile and Experience: <ul><li>11+ years of industry experience in Quality &amp; Training domains in contact center customer service domain in banking processs, especially in fincrime, fraud, and disputes.</li><li>Exposure to different improvement frameworks like six sigma, lean. Six Sigma Black Belt certification is preferred knowing the Global scale and impact of the role.</li><li>Successful track record of improving performance against quality, efficiency, and effectiveness metrics, and meeting/exceeding contractual service level performance requirements.</li><li>Strong client-facing skills with excellent communication, negotiation and conflict management skills.</li><li>Strong Process Knowledge and Compliance to Multiple Audit procedures.</li><li>Thorough knowledge of MS office tools like Power point &amp; excel are critical for the job</li><li>Experience in implementing innovative solutions and driving technologies, automation.</li><li>Analytical acumen and the ability to streamline complex processes. </li></ul>Location:IND Gurugram - 2nd Flr RMZ Infinity Plot No. 15Language Requirements:Time Type:Full timeIf you are a California resident, by submitting your information, you acknowledge that you have read and have access to the <a href="https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/" rel="noopener noreferrer" target="_blank">Job Applicant Privacy Notice for California Residents</a><h4>Experience Level</h4>Senior Level

Concentrix

Quality Manager

External ApprenticeExternal Apprentice  This role has been designated as ‘Remote/Teleworker’, which means you will primarily work from home.Who We Are:Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.Job Description:   College/University Graduate hires (within 12 months of graduation per the company's definition) undergoing a specific training and development path within the EMEA Graduate Program.Responsibilities: Apprentice includes students working at the company who are enrolled in apprenticeship programs in association with their university. Typically used in countries where specialized apprenticeship programs exist. College Interns are university students who are working at the company during their study or in summer breaks between university semesters. College Intern is only used in selected countries where it is not the practice to differentiate based on academic year completed.Education and Experience Required: Enrolled in University.Additional Skills:Accountability, Accountability, Action Planning, Active Learning, Active Listening, Bias, Business, Calendar Management, Coaching, Computer Literacy, Creativity, Critical Thinking, Design Thinking, Empathy, Follow-Through, Group Problem Solving, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity, Office Administration, Policy and procedures, Recordkeeping, Risk Assessment, Software Development {+ 5 more}What We Can Offer You:Health &amp; WellbeingWe strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.Personal &amp; Professional DevelopmentWe also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.Unconditional InclusionWe are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.Let's Stay Connected:Follow <a href="http://instagram.com/hpecareers" rel="noopener noreferrer" target="_blank">@HPECareers</a> on Instagram to see the latest on people, culture and tech at HPE. Job:AdministrationJob Level:N/A    HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: <a href="https://hr.ext.hpe.com/Equal-employment-opportunity-policy.pdf" rel="noopener noreferrer" target="_blank">Equal Employment Opportunity</a>.Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.   HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.<h4>Experience Level</h4>Entry Level

Hewlett Packard Enterprise India Private Limited

Apprentice

Dy. Manager Business Analyst - Education JobYASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation. At YASH, we’re a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth – bringing real positive changes in an increasingly virtual world and it drives us beyond generational gaps and disruptions of the future. We are looking forward to hire RPA BA Professionals in the following areas : <ul><li>8-12 years of experience with minimum 5 years of Business Analysis/functional consultant experience in Education domain </li><li>Deep understanding of education landscape </li><li>Familiarity with relevant policies, regulations, and current issues in education</li><li>In-depth knowledge of core Education processes in departments such as Financial Aid, Veteran Aid, Admission and Record operation etc…</li><li>Experience with industry-specific software applications (e.g., SAP, PeopleSoft, Campus Solution, Banner, Canvas etc).</li><li>Staying abreast of the latest industry trends, technologies, and regulatory changes.</li><li>Adapting to new technologies and their impact on the Education industry (e.g., AI, blockchain, IoT).</li><li>Expertise in various business analysis methodologies and techniques, including data analysis, use case development, story writing, user acceptance testing (UAT), and product documentation</li><li>Ability to effectively elicit, analyze, and document complex business requirements from stakeholders.</li><li>Process Mapping &amp; Improvement: Identifying inefficiencies in existing processes and proposing solutions for optimization.</li><li>Analyzing Education data to identify trends, assess risks, and support decision-making.</li><li>Understanding of RPA </li></ul><ul><li>Primary Skills/ Character:</li><li>Excellent consultative, listening, communication skills to lead, facilitate, and drive individual and group meetings</li><li>Strong analytical, technical, and problem-solving skills are detail-oriented, and able to understand complex customer needs and translate them into user stories with measurable acceptance criteria</li><li>Strong interpersonal skills, including the ability to work across the organization and interact, influence, and negotiate effectively with all levels of management and peers</li><li>Customer-obsessed and have demonstrated a commitment to delivering frequent, high business value features</li><li>Ability and desire to lead, direct, and empower team members without formal management authority</li><li>Look for opportunities to innovate and take thoughtful risks to get the work done better and faster</li><li>Ability to blend business analysis with technical skillset to develop efficient processes</li><li>Must have enough technical background to be able to create proper functional requirements and detail specifications. </li><li>Ability to work effectively in both a team environment and independently, both with internal and external (partner) resources. </li><li>Roles and Responsibilities: </li><li>Work with customers (business sector and shared services) to conduct requirements gathering activities using workshops, brainstorming, interviews, observation, prototyping, use cases, task and workflow analysis</li><li>Lead information gathering sessions with business stakeholders to identify automation opportunities and document current/future state business processes </li><li>Responsible to work with customers to prioritize processes for automation by applying the right automation criteria and calculate ROI</li><li>Stay up-to-date on emerging trends, technologies, and best practices within Education Industry and support presales team on functional aspects and help creating artefacts as and when required</li><li>Ability to prepare standard and ad-hoc presentation decks in a timely manner on required topics, from high level functional overview to detailed technical overview of key data flows</li><li>Ensure that requirements meet the business objectives and automation solution design</li><li>Ensure requirements are communicated and presented in a format that are understandable to stakeholders, including solutions designers and developers</li><li>Serve as a project driver and executer for various initiatives, working with program lead, technology, support, and customers of the platform as appropriate</li><li>Work closely with developers, functional experts from business teams and project manager to ensure development is according to approved requirements</li><li>Drive requirements definition, lead solutions discussion, solution review and planning best practices to solve tough problems</li><li>Facilitate Program Increment (PI), sprint planning and daily stand-ups</li><li>Perform deliverable reviews against acceptance criteria</li><li>Ensure CoE standards, best practices, toll gates and controls are automated, implemented and followed using platform capabilities</li><li>Oversee the implementation team and solution, which is managing E2E delivery and be the client SPOC</li><li>Qualification: </li><li>Bachelor in Engineering/ B.E /B. Tech, MBA or required equivalent. Master’s degree is preferred but not mandatory</li><li>Green/Black Belt in Six Sigma is an added advantage</li></ul> At YASH, you are empowered to create a career that will take you to where you want to go while working in an inclusive team environment. We leverage career-oriented skilling models and optimize our collective intelligence aided with technology for continuous learning, unlearning, and relearning at a rapid pace and scale. Our Hyperlearning workplace is grounded upon four principles<ul><li>Flexible work arrangements, Free spirit, and emotional positivity</li><li>Agile self-determination, trust, transparency, and open collaboration</li><li>All Support needed for the realization of business goals,</li><li>Stable employment with a great atmosphere and ethical corporate culture</li></ul><h4>Experience Level</h4>Senior Level

Yash Technologies Private Limited

Business Analyst

Deputy Manager - Process Training - Pune - REF83521C_2025194042 - Insurance - Excellent Communication - Training<h4>Company Description</h4>WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.<h4>Job Description</h4>• Over 4 to 5 years of experience managing process training for a customer service contact center.• New Hire Trainings and Training Initiatives for the existing employees.• Knowledge of banking and financial industry would be added advantage.• Be ready to learn the process, get trained and certified yourself and lead the trainers for the account• To be able to work on the ground, with ground level staffs and the existing trainers, managing basic stuffs in the training rooms and OJTs, drive call simulations, knowledge assessments and retentions activities.• Driving BAU practices, conducting regular assessments, drive process updates completions, drive process accuracy by liaison with operations and quality team.• Drive soft skills training. Training logistics with facility, WFM, Ops and all other functions.• Should be knowledgeable on the business/process in customer experience area.• Should have excellent communication skills and be able to interact with internal stakeholders and clients.• Should have analytical ability and ability to understand the business impact of nos.• Should be able to manage multiple teams and multiple location by providing KPI and driving it.• In depth understanding of training metrics and impact to business metric.• In depth understanding of TNI/ TNA process and ability to make recommendations for process improvements Liaise with stakeholders to identify process improvement projects and launch it end to end with collaboration.• Create value for the team by acting as a consultant for operations and identifying process improvement and quality related initiatives.• Be well versed in analyzing data and suggesting measures towards improving revenue generation for the function.• Maintain vertical hygiene &amp; compliances by ensuring reports, data and documents are in place.• Promote standardization by creating SOPs across training – Standardization.• Promote behavioral training programs and promote the programs to ensure maximum participate on Work with the Vertical leads in providing inputs on development areas for projects initiated. Provide real time support to teams working on projects.<h4>Qualifications</h4>• Candidate must possess at least a Bachelor College degree any field.• Excellent Interpersonal, English communication and writing skills. Excellent facilitation skills Should have an eye for detail.• Adapts communication style to handle complex on the spot questions from customers or internal stakeholders.• Communicates complex issues clearly and credibly with widely varied individuals within and outside organization.• Job Location - PuneQualifications Graduate/Postgraduate or equivalent professional with minimum 3+ Years of relevant experience<h4>Experience Level</h4>Mid Level

WNS Global Services Pvt Ltd

Training Manager

Training Executive Human Resources Coordinator Create and maintain filing systems. Create and type office correspondence using a computer. Distribute and route mail. Order and track Human Resources office supplies and forms. Answer phone calls and record messages. Create new employee personnel file. Assist walk-in candidates with application procedures. Maintain space designated for completing applications and ensure it is clean, well maintained, and accessible to individuals with disabilities. Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines. Inform Human Resources management of issues related to employee relations within the division or property. Maintain confidentiality and security of employee and property records, files, and information. Ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's). Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Report accidents, injuries, and unsafe work conditions to manager. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONSEducation: High school diploma or G.E.D. equivalent.Related Work Experience: At least 1 year of related work experience.Supervisory Experience: No supervisory experience.License or Certification: None  


  

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<h4>Experience Level</h4>Executive Level

Marriott Hotels India

Training Associate

AsstMgr-TrainingJOB SUMMARY Assists with identifying and addressing employee and organizational development needs. The position is assist in ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Assists in conducting needs assessments, designing and developing training programs and facilitating the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment. CANDIDATE PROFILE  Education and Experience• 2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the human resources or related professional area; certified trainer.OR• 4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required. CORE WORK ACTIVITIES Assisting with Administering Employee Training Programs• Promotes and informs employees about all training programs.• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.• Helps employees identify specific behaviors that will contribute to service excellence.• Ensures employees receive on-going training to understand guest expectations.• Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.• Meets with training cadre on a regular basis to support training efforts.• Observes service behaviors of employees and provides feedback to individuals and/or managers. Assisting with Evaluating Training Programs Effectiveness• Monitors enrollment and attendance at training classes.• Meets regularly with participants to assess progress and address concerns.• Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills.• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.• Measures transfer of learning from training courses to the operation.• Ensures adult learning principles are incorporated into training programs. Assisting with Developing Training Program Plans and Budgets• Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.• Assists with making any necessary adjustments to training methodology and/or re-trains as appropriate.• Aligns current training and development programs to effectively impact key business indicators.• Assists with establishing guidelines so employees understand expectations and parameters.• Develops specific training to improve service performance.• Drives brand values and philosophy in all training and development activities.• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Assisting with Managing Training Budgets• Assists with the development of the Training budget as required.• Assists with managing budget in alignment with Human Resources and property financial goals.• Assists with managing department controllable expenses to achieve or exceed budgeted goals.• Utilizes P-card if appropriate to control and monitor departmental expenditures. 


  

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<h4>Experience Level</h4>Mid Level

Assistant Manager - Learning & DevelopmentAbout the companySBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone.SBI Card is proud to be an equal opportunity &amp; inclusive employer and welcome employees without any discrimination on the grounds of race, colour, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work.Join us to shape the future of digital payment in India and unlock your full potential.What’s in it for YOU<ol><li>SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees</li><li>Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees</li><li>Dynamic, Inclusive and Diverse team culture</li><li>Gender Neutral Policy</li><li>Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits</li><li>Commitment to the overall development of an employee through comprehensive learning &amp; development framework</li></ol>Role Purpose Ensure the effective design, delivery, and evaluation of training programs that enhance employee skills, knowledge, and performance.Role Accountability<ol><li>Program Development and Implementation: Design and implement training programs that align with organizational goals and address skill gaps</li><li>Facilitation and Delivery: Conduct training sessions &amp; workshops ensuring they are engaging and effective</li><li>Assessment and Evaluation: Develop and administer assessments to measure the effectiveness of training programs and the retention of knowledge</li><li>Continuous Improvement: Regularly review and update training materials and methods to ensure they remain relevant and effective</li><li>Employee Development: Support employees in their professional growth by identifying development needs and providing appropriate learning opportunities.</li><li>Collaboration: Work closely with other departments to ensure training programs meet the needs of the organization and its employees</li><li>Resource Management: Manage training resources, including budgets, materials, and external partnerships, to ensure efficient program delivery</li><li>Reporting and Analysis: Track and report on training metrics, such as completion rates and knowledge retention, to demonstrate the impact of training initiatives</li><li>Support and Guidance: Provide ongoing support and guidance to employees, helping them apply new skills and knowledge in their roles</li><li>Compliance and Standards: Ensure all training programs comply with industry standards and regulatory requirements</li></ol>Measures of Success<ol><li>Training Attendance Rate: The percentage of employees who attend scheduled training sessions</li><li>Course Completion Rate: The percentage of employees who complete the training programs they start</li><li>Average Time to Completion: The average time it takes for employees to complete training programs</li><li>Post-Training Assessment Results: Scores from assessments conducted after training to measure knowledge retention and understanding</li><li>Learner Satisfaction Rate: Feedback from employees on their satisfaction with the training programs, often gathered through surveys</li><li>Learner Retention Rate: The percentage of knowledge and skills retained by employees over a specified period after training</li><li>Job Performance Impact: The improvement in job performance metrics, such as productivity or quality of work, following training</li><li>Training ROI (Return on Investment): The financial return generated from training investments, calculated by comparing the cost of training to the benefits gained</li><li>Reduction in Skill Gaps: The decrease in identified skill gaps within the organization as a result of targeted training initiatives</li><li>Training Program Quality: Regular evaluation of training content and delivery methods to ensure they meet high standards</li><li>Business Stakeholder feedback</li><li>Project Completion Timelines</li></ol>Technical Skills / Experience / Certifications<ol><li>Learning Management Systems (LMS): Proficiency in using and managing LMS platforms to deliver, track, and report on training programs</li><li>Awareness of Instructional Design and Content Development tools, models and best practices</li><li>Assessment and Evaluation: Competence in creating and administering assessments to measure training effectiveness and employee learning outcomes</li><li>Data Analysis and Reporting: Ability to analyze training data, generate reports, and use insights to improve training effectiveness</li><li>Project Management: Experience in planning, executing, and overseeing training projects to ensure they are completed on time and within budget</li><li>Facilitation Skills: Strong skills in facilitating both in-person and virtual training sessions, ensuring they are engaging and effective</li><li>Change Management: Understanding of change management principles to effectively implement and manage training initiatives</li><li>Behavioral Training Techniques: Proficiency in techniques for conducting behavioral training sessions, such as role-playing, simulations, and interactive activities</li><li>In-depth Cards Domain Knowledge across functions &amp; Working knowledge of any CRM would be an added advantage</li></ol>Competencies critical to the role<ol><li>High impact communication</li><li>Stakeholder Management </li><li>Business Acumen</li><li>Detail Orientation</li><li>Process Orientation</li><li>Program Management</li><li>Data Analysis</li><li>Ability to negotiate and influence</li><li>Managing Conflicts and dealing with difficult situations</li></ol>Qualification Graduation or Post Graduation DegreePreferred IndustryCredit Cards, BPO, Banks, NBFCs, Telecom, Insurance<h4>Experience Level</h4>Mid Level

Sbi Cards And Payment Services Limited

Center Incharge

Associate II, Scientific EducationJob DescriptionSummary of Position: Alcon is looking to hire an Associate Phaco Development Specialist at Jodhpur. This position has primary responsibility for the successful adoption and conversion rates of surgeon/hospital trainees to Phaco as the first line of care for cataract surgery.Surgical Observation Report and wet lab instruction of existing cataract surgeons in the conversion from Extra Capsular Cataract Extraction (ECCE) and Small Incision manual cataract surgery (SICS) to Phaco.The training of non-cataract surgeons in Phaco procedure and techniques.  The adoption and proper use of Alcon products such as Infiniti with Ozil, Laureate, Single-Piece AcrySof IOL (Intra Ocular Lens), Natural, IQ (Image Quality IOL), Viscoelastic, Knifes.Selectively assist field sales with the demonstration of key products to Phaco Development targets.Teach, model and coach affiliated personnel to improve competency in the proper use of products, surgical technique, Observation Report protocol and professional Observation Report conduct. Key Responsibilities: <ul><li>On-site assessment and selection of target trainees and hospitals to ensure the selections result in optimal quantity and quality of trainees and Phaco conversion rates for the Phaco Development Program.</li><li>Onsite (Operating Room) and wet lab instruction and consultation of trainees in the entire process of converting from ECCE and SICS to Phaco. This includes working with designated outside-Alcon consultants (course instructors and on-site proctors) to ensure effective trainee Phaco conversion rates and high quality surgical results</li><li>Demonstrate product and procedural excellence to best technical model and coach trainees and affiliated personnel how to achieve optimal surgical and patient results with selected Alcon products while consulting in the OR, hospital and wet lab.</li><li>Support specified Alcon Phaco Development training events, patient education programs, professional congresses, symposiums and special Alcon events</li><li>Complete documentation of; target assessment, pre-course preparation, and surgical observation, post-course Phaco cases (quantity and surgical results). Compliance with all Alcon administrative and reporting procedures. This includes weekly, monthly and expense reporting.</li><li>Responsible for adverse event and product complaint handling related activities at a local level including the collection, intake and forwarding the information to the Local Vigilance Representative).</li><li>Adherence to all corporate compliance guidelines &amp; corporate programs </li></ul> Key Requirements/Minimum Qualifications:<ul><li>Science Bachelor Degree/Diploma /Technical Course.</li><li>Medically related Specialty Training (Surgical/Medical Technologist) from a recognized institution.</li><li>Minimum one year sales, marketing experience for a recognized organization or experience in OR doing related work assisting surgeons or in the field of applications.</li><li>Proficient in English</li></ul> Employment Scams: Alcon is aware of employment scams which make false use of our company name or leader’s names to defraud job seekers. Alcon does not offer any positions without interview and never asks candidates for money. All our current job openings are displayed here on the Careers section of our website, where you can search for open positions and apply directly. If you have encountered a job posting or been approached with a job offer that you suspect may be fraudulent, we strongly recommend you do not respond, send money or personal information, and check our website for current job openings.ATTENTION: Current Alcon Employee/Contingent WorkerIf you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site.<a href="https://wd5.myworkday.com/alcon/d/inst/1422$3/rel-task/3001$14.htmld" rel="noopener noreferrer" target="_blank">Find Jobs for Employees</a><a href="https://wd5.myworkday.com/alcon/d/inst/1422$130/rel-task/3001$14.htmld" rel="noopener noreferrer" target="_blank">Find Jobs for Contingent Worker</a>  Alcon is an Equal Opportunity Employer and takes pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital status, disability, or any other reason.<h4>Experience Level</h4>Mid Level

Science Teacher

Analyst - Learning<h4>Job title: Analyst - Learning</h4><ul><li><h4>Location: Hyderabad</h4></li></ul>About the jobSanofi is a global life sciences company committed to improving access to healthcare and supporting the people we serve throughout the continuum of care. From prevention to treatment, Sanofi transforms scientific innovation into healthcare solutions, in human vaccines, rare diseases, multiple sclerosis, oncology, immunology, infectious diseases, diabetes and cardiovascular solutions. As a company with a global vision of drug development and a highly regarded corporate culture, Sanofi is recognized as one of the best pharmaceutical companies in the world and is pioneering the application of Artificial Intelligence (AI) with strong commitment to develop advanced data standards to increase reusability &amp; interoperability and thus accelerate impact on global health.Global Learning Services within People Services is responsible for managing and supporting Sanofi’s e-learning solutions and maintaining processes for day-to-day operation. The GLS support team works closely with learning strategy decision-makers and administrators to organize, manage, and report on global compliance learning for Sanofi employees and their partners. The Learning Support team provides global support of all e-learning applications for both internal and external Sanofi employees. The Sanofi global user population consists of over 100,000 users across all Functions and Sites. Learner Support acts as the subject matter expert team that advises employees on their learning journey and troubleshoots issues related to these applications. Closely collaborates with multiple stakeholders and support teams globally in order to provide a clear resolution to incidents.Main responsibilities:<ul><li>Manage and resolve queries from employees about Sanofi e-learning applications using the procedures provided and articles in the knowledge base.</li><li>Conduct in-depth investigations on user cases and articulate the findings in a concise manner.</li><li>Work in the case management tool to report each case and progress on the resolution (ServiceNow)</li><li>Provide customer service to end-users and e-learning admins in writing.</li><li>Survey user satisfaction with the LMS application and its user support. Records and analyses information in order to contribute to service improvement.</li></ul>About you:<ul><li>Experience: 1 year of professional experience is a requirement. A bachelor’s degree is a requirement.</li><li>Soft skills: Ability to interact with internal and external clients in a professional manner. Quick Learner with Proactive customer focus. Attentive to customer needs and feedback</li><li>Technical skills: E-learning application knowledge is an advantage. MS Office knowledge Experience in incident management tools. ServiceNow expertise is an advantage LMS experience is preferred. Ability to interact with internal and external clients in a professional manner</li><li>Languages: Good communication skills (both verbal and written).</li></ul>Why choose us? <ul><li>Bring the miracles of science to life alongside a supportive, future-focused team.</li><li>Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.</li><li>Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.</li><li>Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention, and wellness programs and at least 14 weeks’ gender-neutral parental leave.</li><li>Opportunity to work in an international environment, collaborating with diverse business teams and vendors, working in a dynamic team, and fully empowered to propose and implement innovative ideas. </li></ul>​<h4>Pursue progress, discover extraordinary</h4>Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.Watch our <a href="https://www.youtube.com/watch?v=SkpDBZ-CJKw&amp;t=67s" rel="noopener noreferrer" target="_blank">ALL IN video</a> and check out our Diversity Equity and Inclusion actions at <a href="https://www.sanofi.com/en/our-responsibility/equality-and-inclusiveness" rel="noopener noreferrer" target="_blank">sanofi.com</a>!

Sanofi India Ltd

Analyst

Specialist - Learning<h4>Job title: Specialist - Learning</h4><ul><li><h4>Location: Hyderabad</h4></li></ul>About the jobSanofi is a global life sciences company committed to improving access to healthcare and supporting the people we serve throughout the continuum of care. From prevention to treatment, Sanofi transforms scientific innovation into healthcare solutions, in human vaccines, rare diseases, multiple sclerosis, oncology, immunology, infectious diseases, diabetes and cardiovascular solutions. As a company with a global vision of drug development and a highly regarded corporate culture, Sanofi is recognized as one of the best pharmaceutical companies in the world and is pioneering the application of Artificial Intelligence (AI) with strong commitment to develop advanced data standards to increase reusability &amp; interoperability and thus accelerate impact on global health.Global Learning Services within People Services is responsible for managing and supporting Sanofi’s e-learning solutions and maintaining processes for day-to-day operation. The GLS support team works closely with learning strategy decision-makers and administrators to organize, manage, and report on global compliance learning for Sanofi employees and their partners. The Learning Support team provides global support of all e-learning applications for both internal and external Sanofi employees. The Sanofi global user population consists of over 100,000 users across all Functions and Sites. Learner Support acts as the subject matter expert team that advises employees on their learning journey and troubleshoots issues related to these applications. Closely collaborates with multiple stakeholders and support teams globally in order to provide a clear resolution to incidents.Main responsibilities:<ul><li>Manage and resolve queries from employees about Sanofi e-learning applications using the procedures provided and articles in the knowledge base. Conduct in-depth investigations on user cases and articulate the findings in a concise manner</li><li>Work in the case management tool to report each case and progress on the resolution (ServiceNow). Provide customer service to end-users and e-learning admins in writing. Support the creation and maintenance of knowledge articles based on the process content provided</li></ul><ul><li>Survey user satisfaction with the LMS application and its user support. Records and analyzes information in order to contribute to service improvement. Effectively handle incoming tickets from employees regarding e-learning applications. Effectively operate in all supporting technology applications required of the role. Analyze and resolve common and rare inquiries using step-by-step instructions and/or subject matter expert knowledge</li><li>Meet the desired incident management KPIs. Deliver high-quality standard service to internal employees. Continuously seek out ways to improve user satisfaction. Demonstrate knowledge of Global Learning Services processes and procedures provided. Support the incident management process by contributing to knowledge articles based on the content provided in English and Local language. Identify process improvement opportunities through elimination of redundant activities</li><li>Prepare reporting on KPI’s and other metrics. Crosstrain support teams and new-joiners for Learning processes. Mitigate major issue resolution plan with all affected Learning groups. Proactively participation in upcoming Transitions, process changes. Actively looking for ways of Process Improvement.</li></ul>About you:<ul><li>Experience: 3 years of professional experience is a requirement Technical. A bachelor’s degree is a requirement.</li><li>Soft skills: Ability to interact with internal and external clients in a professional manner. Team player, able to collaborate transversally with SBS and Digital teams. Able to understand and manage cases end-to-end. Proactive and problem-solving mindset. Attentive to customer needs and feedback.</li><li>Team player, able to collaborate transversally with SBS and Digital teams. Able to understand and manage cases end-to-end. Proactive and problem-solving mindset. Attentive to customer needs and feedback. </li><li>Technical skills: MS Office knowledge. Experience in incident management tools. ServiceNow expertise is an advantage. LMS experience is preferred. Strong customer service focus. Customer service experience. Good communication skills (both verbal and written). E-learning application knowledge is an advantage. MS Office knowledge Experience in incident management tools. ServiceNow expertise is an advantage LMS experience is preferred Interpersonal. Ability to interact with internal and external clients in a professional manner</li><li>Languages: Fluent in English.</li></ul>Why choose us? <ul><li>Bring the miracles of science to life alongside a supportive, future-focused team.</li><li>Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.</li><li>Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.</li><li>Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention, and wellness programs and at least 14 weeks’ gender-neutral parental leave.</li><li>Opportunity to work in an international environment, collaborating with diverse business teams and vendors, working in a dynamic team, and fully empowered to propose and implement innovative ideas. </li></ul>​<h4>Pursue progress, discover extraordinary</h4>Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.Watch our <a href="https://www.youtube.com/watch?v=SkpDBZ-CJKw&amp;t=67s" rel="noopener noreferrer" target="_blank">ALL IN video</a> and check out our Diversity Equity and Inclusion actions at <a href="https://www.sanofi.com/en/our-responsibility/equality-and-inclusiveness" rel="noopener noreferrer" target="_blank">sanofi.com</a>!

Academic Mentor

Senior Branch Marketing ConsultantJob DescriptionCompany Description:FES Study Abroad is a leading provider of guidance and support for aspiring international students. With a legacy of excellence in immigration services, FES Study Abroad offers comprehensive counselling, admission support, and visa guidance to help students fulfil their dreams of studying abroad. Our dedicated team of seasoned specialists is committed to ensuring a smooth and enriching journey towards international studies.Job Description:We are seeking an experienced and dynamic Business Development Consultant to join our team. The successful candidate will play a crucial role in driving the growth of our overseas education services by identifying new business opportunities, generating leads, building strong relationships with stakeholders, and expanding our market presence. This is an on-site role located in Bengaluru.Key Responsibilities:• Develop and implement strategic business development plans to achieve growth targets. • Identify and pursue new business opportunities in the overseas education sector. • Generate leads through various channels, including networking and industry events. • Build and maintain relationships with educational institutions, agents, and other stakeholders. • Conduct market research to identify trends and opportunities in the overseas education industry. • Collaborate with the marketing team to create and execute effective promotional campaigns. • Attend industry events, fairs, and conferences to network and promote our services. • Provide regular reports on business development activities and progress towards goals.Requirements:• Bachelor’s degree in business, Marketing, Education, or a related field. • Proven experience in business development, preferably in the overseas education sector. • Strong understanding of the overseas education market and industry trends. • Excellent communication, negotiation, and interpersonal skills. • Ability to generate and qualify leads effectively. • Ability to work independently and as part of a team. • Strong organizational and time management skills. • Willingness to travel as needed. All offers and/or employment contracts are contingent upon the successful completion of the Firm’s pre-employment screening process. This process may include verifying the candidate’s identity, confirming legal authorization to work in the offered position's location, and conducting a comprehensive background check, where permitted by local regulations.<h4>Experience Level</h4>Senior Level

Fragomen Immigration Services India Pvt Ltd

Senior Counsellor

Manager, Enterprise Onboarding and Learning DeliveryTo get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryEmployee SuccessJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.Enterprise Onboarding is seeking a highly skilled facilitator and strategic program manager to deliver exceptional in-person onboarding experiences and support enterprise learning initiatives. This role requires someone who can confidently lead sessions and actively contribute to skilling and leadership development delivery across all levels—up to and including executives.As the Manager, Enterprise Onboarding, you will be responsible for shaping a world-class onboarding journey that sets every new hire—regardless of level, function, or location—on a path to long-term success. This is a highly visible role that blends facilitation excellence with program strategy and operational execution. Your leadership will directly influence how new hires experience our culture, understand our business, and integrate into a dynamic, high-performing organization.In this role, you’ll oversee key components of our global onboarding program while managing regional delivery and stakeholder alignment. You’ll serve as the face of Salesforce for new hires during their earliest interactions and play an integral part in delivering a Dreamforce-caliber experience. Working in close partnership with our Integration Excellence and Enterprise Learning Portfolio Strategy teams, you’ll help ensure our onboarding approach is centralized, cohesive, and continually innovated to meet the evolving needs of our business.Responsibilities:* Advanced Facilitation &amp; Delivery Skills - Required * Demonstrated excellence in facilitating live, in-person programs, and virtually, for audiences ranging from new hires, including all levels and functions, to executive leaders. * Ability to create inclusive, psychologically safe learning environments that foster connection, learning, culture and impact from day one. * Deep skill in reading the room, adapting facilitation style based on learner needs, group dynamics, and organizational tone. * Experience facilitating programs with complex learning objectives and cross-functional participants in both corporate and enterprise settings. * Comfort and credibility in presenting to senior leadership, with the polish, presence, and command to engage and influence at the executive level. * Skilled at balancing structured delivery with agility—adjusting on the fly without sacrificing the learning experience. * Familiarity with adult learning principles and a variety of learning modalities. * Lead engaging, in-person and virtual onboarding sessions that run 2x monthly, in both modalities. * A true passion for impact through facilitation of key onboarding and learning programs; committed to continuous learning delivery excellence, often supporting 3+ in-person programs a month. * Global Program Management: Help design, execute, and evolve our high-impact onboarding programs aligned with enterprise learning strategy and rapidly-evolving business needs. * Stakeholder Management and Collaboration: Partner with business leaders, HR, and L&amp;D colleagues to ensure programs reflect enterprise priorities and stakeholder input. * Enterprise Skilling &amp; Leadership Development Support: Collaborate with skilling and leadership development teams to co-facilitate, coach, and/or support sessions, including those designed for executive leaders both in-person and virtually.  * Examples include: Managing at Salesforce, Agentforce Learning Day, M&amp;A Enterprise Onboarding and Learning experiences, and more. * Continuous Improvement: Gather and analyze feedback, identify trends, and continuously refine and enhance onboarding and enterprise learning experiences. * Measurement &amp; Reporting: Ability to define KPIs and deliver regular reporting on onboarding effectiveness, business impact, and new hire / learner engagement. Requirements:* 10+ years of experience in onboarding and/or learning &amp; development facilitation, with a proven ability to deliver engaging, high-impact learning experiences. * Exceptional in-person facilitation skills with confidence presenting to audiences across all levels, including senior leadership and executives. * Comfortable working 3–4 days per week in-office, with a strong presence and ability to lead in live environments and connect with local team and stakeholders. * Deep passion for culture-building and employee engagement, with a focus on creating a sense of belonging from day one. * Strong strategic thinking and attention to detail, with the agility to shift quickly between planning and execution. * Ability to operate independently, manage day-to-day program logistics, and influence stakeholders across functions and regions. * Experience partnering with global teams and navigating cross-functional collaboration in a fast-paced environment. * Familiarity with Salesforce, Slack, and Google Workspace tools preferred.Unleash Your PotentialWhen you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this <a href="https://careers.mail.salesforce.com/accommodations-request-form" rel="noopener noreferrer" target="_blank">Accommodations Request Form</a>.Posting StatementSalesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. <a href="https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal" rel="noopener noreferrer" target="_blank">Know your rights: workplace discrimination is illegal.</a> Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.<h4>Experience Level</h4>Mid Level

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